Shopify Jobs in Mumbai

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Role Overview Mondel z India is looking for a strategic, digital-savvy Ecommerce Consumer Experience Manager (Media Manager) to lead eCommerce media initiatives and drive growth across various product categories. In this role, you will develop media strategies, optimize media spend, and collaborate with cross-functional teams to execute successful eCommerce media campaigns. The position requires leadership in digital marketing with a particular focus on eCommerce. Key Responsibilities 1. Ecommerce Media Strategy: Develop and implement eCommerce media strategies aligned with global principles and local business objectives. Optimize media spend to maximize ROI and drive growth across Mondelez's diverse categories (e.g., Chocolates, Biscuits, Beverages). 2. Portfolio Management: Manage multiple categories, balancing media spend to ensure optimal results. Continuously analyze and adjust campaigns based on performance metrics to enhance ROI. 3. Campaign Optimization: Work with media agencies to optimize eCommerce campaigns across platforms. Leverage performance data to drive campaign adjustments and improvements. 4. Collaboration: Work closely with cross-functional teams including Marketing, Sales, eCommerce, Customer Marketing, Legal, Finance, etc., to ensure smooth execution of media campaigns. Engage with brand, omni-channel, KAMs, and creative teams to develop and implement media plans. 5. Digital Leadership: Stay ahead of digital trends, particularly in the eCommerce space, to keep Mondelez s digital capabilities cutting-edge. Lead the integration of first-party data from eCommerce platforms to enhance digital strategies. 6. Subject Matter Expert: Serve as the go-to expert for eCommerce media, influencing decisions across regional and global levels. Provide thought leadership on eCommerce media and digital marketing strategies. What You Will Bring Experience: 8+ years of media expertise, with a strong focus on eCommerce and digital marketing. Extensive experience managing large CPG portfolios and expertise in media analytics. Prior experience in agency management and working with e-commerce marketplaces, including Quick Commerce platforms. Strong cross-functional collaboration with external partners, regional, and global stakeholders. Skills: Experience in media buying, analytics, and eCommerce best practices. Ability to drive a test-and-learn mentality and scale successful initiatives. Excellent communication skills, both verbal and written, with the ability to influence at all levels. Strong strategic and operational balance in a matrixed organization. Mindset: A bias for action, with the ability to execute and lead in a fast-paced, digital-first environment. Process management experience ensuring well-executed brand initiatives and effective collaboration. Additional Information Location: Mumbai, India. Relocation: Within-country relocation support available. For international moves, some minimal support is offered through the Volunteer International Transfer Policy. Why Join Mondel z India? At Mondel z India, you'll have the opportunity to lead digital innovation in the snacking industry. With a diverse and inclusive work culture, you will be empowered to shape the future of eCommerce media, drive growth across iconic brands, and make a significant impact within a global organization. Qualification : 8 plus years of Media expertise with a strong focus on E-commerce and Digital marketing.

Job Title: Senior Frontend Developer About the Role: As a Senior Frontend Developer, you will play a critical role in architecting and implementing high-performance web applications with advanced UI/UX considerations. You will collaborate closely with design and backend teams, ensuring that components and the overall application are both robust and easy to maintain. Your commitment to problem-solving, sophisticated design, and delivering quality products is key to your success in this role. Key Responsibilities: Architect and implement complex, high-performance web applications with a strong focus on advanced UI/UX design principles. Translate intricate Figma designs into pixel-perfect, responsive interfaces. Lead cross-browser compatibility efforts and establish responsive design standards across the team. Design and maintain modular, scalable JavaScript architecture using modern ES6+ patterns. Apply advanced JavaScript concepts, such as closures, prototypes, and functional programming paradigms. Implement sophisticated event handling with optimization techniques for performance. Spearhead performance optimization strategies, focusing on core web vitals improvement. Establish frontend maintenance protocols and lead ongoing enhancement initiatives. Drive cross-functional collaboration between design and backend teams to ensure seamless integration. Develop and maintain comprehensive component libraries using modern CSS frameworks. Lead troubleshooting efforts for complex frontend issues and establish debugging protocols. Champion accessibility standards implementation and compliance across projects. Research and drive the adoption of emerging frontend technologies to improve overall development processes. Write reusable code and libraries (with appropriate documentation) to ensure easy future maintenance. Optimize websites and applications for fast loading speeds and high performance. Identify, troubleshoot, and resolve various website issues and coding problems. Requirements: Must-Have: 5+ years of professional frontend development experience. Expert-level JavaScript knowledge, including advanced concepts like closures, prototypes, event loop, and execution context. Proven mastery of HTML5, CSS3 (including preprocessors like SASS/LESS), and modern JavaScript (ES6+). Extensive experience implementing complex designs from Figma with pixel-perfect accuracy. Advanced understanding of DOM manipulation techniques, event delegation, and frontend performance optimization. Deep expertise with CSS layout systems such as Flexbox, Grid, and complex responsive design patterns. Strong experience building and maintaining applications that consume RESTful APIs. Comprehensive knowledge of cross-browser compatibility issues and the implementation of effective solutions. Proficiency with Git workflows, including branching strategies and CI/CD integration in collaborative environments. Demonstrated experience in establishing and maintaining frontend testing strategies (unit, integration, E2E). Good to Have: Advanced web performance optimization expertise (Core Web Vitals, bundle optimization, code splitting, lazy loading). Experience with modern build tools and module bundlers (Webpack, Rollup, Vite). Knowledge of state management patterns and libraries. Experience with TypeScript in large-scale applications. Familiarity with frontend security best practices (e.g., CSRF, XSS prevention). Experience mentoring junior developers and leading technical initiatives. Benefits: Limitless growth and learning opportunities. Opportunity to collaborate with multiple stakeholders at various levels of the organization. A collaborative and positive culture with a team that s as smart and driven as you. Guidance and mentorship from industry experts and renowned IIT alumni. A chance to make a direct impact on our strategy and growth. Eligibility for a relevant Shopify certification.

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

Job Title: Senior Business Analyst - Presales (Magento) Location: Mumbai / Ahmedabad Job Type: Full-time Education: B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred) Experience: 4 to 7 Years Openings: 2 Job Description: We are looking for an experienced Senior Business Analyst - Presales to join our team. The ideal candidate will have a deep understanding of e-commerce platforms, especially Magento (Adobe Commerce), and experience in leading pre-sales activities, requirement gathering, and providing solutions to potential clients. You will be the bridge between the client s business needs and our technical team, ensuring smooth project initiation and ongoing collaboration. Key Responsibilities: Pre-sales Activities: Lead pre-sales efforts by preparing proposals, presentations, RFP responses, and proof of concept (PoCs) demonstrations. Client Interaction: Work closely with clients to gather business requirements, define needs, and document functional and technical specifications. Documentation: Prepare and maintain detailed documentation, including BRD/FRS, WBS, PPT, SOWs, wireframes, and functional specifications. Solution Design: Develop and deliver compelling solutions, including creating and organizing proof-of-concept demonstrations that align with client business needs. Platform Expertise: Demonstrate deep knowledge of Magento, Adobe Commerce, Woocommerce, Shopify, and other leading e-commerce platforms, translating functional views into technical solutions. Business Analysis: Collect and analyze business requirements, understand client expectations, and estimate project scopes for e-commerce platforms. Collaborate with Sales & Business Development Teams: Assist the business development team in converting leads into clients by providing relevant documentation and insights. Client Communication: Ensure clear communication between clients and technical teams, managing expectations, and ensuring successful project outcomes. Market Research: Conduct market analysis to identify trends, opportunities for growth, and emerging technologies in e-commerce and digital experience. Stakeholder Management: Build strong relationships with clients and internal stakeholders, including senior management and Adobe Executives. CRM & Sales Pipeline Management: Proficiently manage CRM systems, ensuring timely updates of lead statuses and coordination with the sales team for seamless lead-to-sales conversions. Strategic Planning & Roadmaps: Help define strategic goals, roadmaps, and client success strategies, driving the growth of client relationships and ensuring smooth transitions from presales to post-sales. Skills & Qualifications: Experience: 4 to 7 years of experience as a Business Analyst in the presales domain, with a focus on e-commerce platforms (Magento, Adobe Commerce, WooCommerce, Shopify, BigCommerce). Technical Knowledge: Strong understanding of e-commerce platforms, including features, functionalities, and integration methods. Documentation Skills: Expertise in preparing clear and detailed documentation such as BRD/FRS, WBS, PPT, SOWs, and wireframes. Strong Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively communicate with clients and technical teams. Stakeholder Management: Ability to foster strong relationships with clients, internal teams, and Adobe Executives to drive collaboration and success. Problem Solving: Excellent analytical and problem-solving skills to propose and implement optimal business solutions. Client-Facing Experience: Comfortable with client interactions through various mediums (phone, email, Skype, in-person meetings). Leadership: Ability to take the lead in organizing and running meetings, ensuring clear objectives and tasks are set. CRM Systems: Proficient in managing CRM systems for lead tracking and pipeline management. Additional Skills (Preferred but not Required): Magento / Adobe Commerce: Knowledge of Adobe Commerce/Magento or similar e-commerce platforms is an advantage. Adobe Experience Manager (AEM): Familiarity with AEM and other Adobe products is a plus. Presales & Business Development: Experience in leading presales activities and contributing to marketing activities such as case studies and portfolios. Personal Traits We Are Looking For: Self-Starter: Ability to work independently and take ownership of tasks. Multi-tasking: Strong organizational skills to manage multiple tasks efficiently. Curiosity & Proactiveness: A keen interest in learning about new technologies and proactively solving challenges. Optimism & Team Player: A positive attitude with the ability to collaborate effectively across teams. Qualification : B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred)

Experience: 4 6 years of content writing experience, preferably in the e-commerce or textile industry Education: Graduate/Postgraduate Location: Mumbai Job Description: We are seeking an experienced Content Writer to join our team and create engaging, SEO-optimized content for our textile e-commerce and corporate websites. You will work closely with marketing, product, and design teams to develop articles, product descriptions, blogs, and other digital content that reflects our brand s voice and enhances the customer experience. Key Responsibilities: Write clear, concise, and engaging product descriptions, category pages, and blogs related to textiles, fabrics, and fashion. Develop SEO-friendly content to improve website traffic and search engine rankings. Conduct thorough research on textile trends, materials, and industry news to produce informative and relevant articles. Collaborate with design and product teams to ensure content aligns with visual aesthetics and product offerings. Maintain brand voice consistency across all written content. Create content for promotional emails, social media, and other marketing materials. Proofread and edit content to ensure accuracy and high-quality standards. Monitor and analyze content performance to optimize future strategies. Requirements: Proven experience as a content writer, preferably in the e-commerce or textile industry. Strong understanding of SEO best practices and keyword optimization. Excellent writing, editing, and proofreading skills with a keen eye for detail. Ability to write clear, engaging content that resonates with a diverse domestic and global audience. Knowledge or interest in textiles, fabrics, and fashion trends is a plus. Proficiency with content management systems (CMS) and basic HTML. Ability to work independently and manage multiple tasks within deadlines. Strong communication and collaboration skills with cross-functional teams. Preferred Skills: Experience with e-commerce platforms like Shopify, WooCommerce, or Magento. Basic knowledge of digital marketing tools (e.g., Google Analytics, SEMrush, etc.). Familiarity with content management tools (e.g., WordPress, Grammarly). Qualification : Graduate/Postgraduate

We are looking for a skilled UI Designer with extensive experience in building UI for web applications, mobile applications, websites, and e-commerce systems. Candidate Profile: The selected UI designer would be a part of a team redefining how the internet is used in modern businesses. Excellent UI design skills and knowledge of e-commerce and user interfaces for developed nations. Responsible for creating a sitemap and wireframe, understanding clients business requirements, and estimating the time and effort required. I should have worked on UI designing for web applications, mobile applications, and website designs. Good communication skills. Ability to work as a team player. Exposure to mobile app UI design would be a big plus. Job Description We are designing UI for websites, web applications, and mobile apps. UI Design and visualize SaaS products and custom web systems per the client s aspirations. The UI design produced should not only be aesthetically pleasant it also must be functionally relevant skills in building intuitive and user-friendly navigation are essential. User interface designing for a web-based application & website designs for open source platforms like WordPress and Shopify. Key Skills UX research and strategy, Wireframing and UI prototyping, Interaction design Photoshop, Illustrator, Adobe XD We are looking for people who dare to dream and walk the extra mile. Qualification : Bachelor's degree or equivalent