SLA Adherence Jobs in Gurgaon

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Job Description Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs. You ll be liaising with customers and businesses to accurately collect information in order to solve their queries. You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis. We're offering this role at senior analyst level. What you'll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them, and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions. Collecting and analysing the required information from the customers and businesses. Reviewing processes which could be automated or enhanced to improve the customer and business experience. The skills you'll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies, and regulations. An understanding of our industry and its customers. Experience of managing stakeholder relationships. Expertise in the CDD process. Prior experience in QC is an added advantage. Minimum of 4 years of experience in CDD is required.

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

Position: Administration Executive Location: Gurgaon Department: Administration / Facilities Management Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a proactive and experienced Administration Executive to manage facility operations, vendor coordination, and workplace services. This role is perfect for a professional who thrives in a fast-paced, dynamic environment and is committed to driving operational efficiency, compliance, and employee satisfaction through effective administrative processes. Role and Responsibilities: Manage end-to-end facility operations including housekeeping, security, pantry, and mailroom services. Coordinate with vendors for procurement, Annual Maintenance Contracts (AMC), and service-level agreements ensuring timely delivery and compliance. Arrange travel, accommodation, and logistics for employees and guests as required. Support planning and execution of office events, employee engagement initiatives, and internal communications. Ensure adherence to health, safety, and sustainability standards across office operations. Maintain accurate records of stationery, asset inventories, and consumables. Collaborate with cross-functional teams to address workplace needs and drive continuous improvement initiatives. Skills and Experience: Minimum 4 years of experience in administration, facility management, or workplace operations. Strong vendor coordination skills with negotiation and service delivery management experience. Knowledgeable about statutory compliance, workplace safety, and health regulations. Proficient in Microsoft Office tools including Excel, PowerPoint, and Outlook. Excellent communication, interpersonal, and analytical problem-solving abilities.

Job Title: Engineering Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Engineering Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a leading global SaaS company that s reshaping the logistics and supply chain industry. Our platform offers end-to-end visibility, intelligent automation, and AI-driven solutions for businesses to optimize freight and delivery management. In just a few years, we ve gained a dominant share of India s courier/express sector, with over 30% of the industry flowing through our platform, while also expanding into international markets like Saudi Arabia, UAE, and Southeast Asia. Our platform processes over 1.5 million transactions daily, and we're on a mission to digitize global trade. Shipsy helps companies manage everything from vendor rate procurement and digital workflow management to AI-based reconciliation, reducing invoicing errors and improving operational efficiency. We are a remote-first company with offices in Gurugram, Mumbai, Bangalore, and Dubai. Backed by Sequoia Capital and Info Edge, our fast-growing team is composed of top-tier talent from IITs, IIITs, NITs, and global companies like Samsung, MIT Media Labs, Deutsche Bank, and more. Role Overview: Engineering Manager We re looking for a visionary Engineering Manager to lead and inspire our dynamic engineering team at Shipsy. You will be responsible for driving innovation, ensuring the timely delivery of high-quality products, and optimizing development processes to enhance the overall performance of our platform. This role offers a unique opportunity to work on cutting-edge technology and shape the future of logistics through scalable, AI-powered solutions. Key Responsibilities Team Leadership & Mentorship Lead, mentor, and manage a team of talented software engineers. Foster a collaborative environment that encourages professional growth and technical excellence. Conduct regular performance evaluations and provide feedback to drive continuous improvement. Strategic Engineering & Project Management Develop and implement engineering strategies aligned with organizational goals and objectives. Manage multiple projects simultaneously, ensuring timely delivery of high-quality software solutions. Collaborate with product, design, and other cross-functional teams to define and prioritize product features. Agile Methodology & Process Optimization Implement and maintain Agile methodologies to improve team performance and project delivery. Oversee the entire software development lifecycle (SDLC), ensuring adherence to best practices and coding standards. Continuously evaluate and improve development processes for maximum efficiency. Resource & Budget Management Manage project budgets, resources, and capacity planning for engineering initiatives. Ensure effective allocation of resources and align team priorities with business objectives. Innovation & Industry Expertise Stay up-to-date with emerging technologies and industry trends to drive innovation within the team. Lead efforts to integrate cutting-edge technologies and solutions into the development process. Collaboration & Communication Cultivate strong working relationships with stakeholders across the business to ensure alignment and transparency. Communicate technical concepts clearly to both technical and non-technical audiences. Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree preferred). 5+ years of software engineering experience, with at least 3 years in a management or leadership role. Proven track record of successful project delivery, team leadership, and technical decision-making. Expertise in Agile methodologies and project management tools like Jira, Confluence, etc. Strong understanding of the software development lifecycle (SDLC), from ideation to deployment. In-depth knowledge of software architecture, design patterns, and best practices. Excellent problem-solving, analytical, and decision-making skills. Outstanding communication and interpersonal skills to interact with cross-functional teams. Experience with budgeting and resource allocation for engineering projects. Proficiency in managing distributed teams (preferred). PMP certification is a plus. A passion for working with emerging technologies and driving innovation. Competitive salary and performance-based incentives. Remote-first work culture with flexible work arrangements. World-class learning opportunities with sponsored enrollments for online courses (Coursera, edX, etc.). Fun, collaborative, and innovative environment with regular team outings, quarterly parties, and annual offsites. International trip vouchers and company-sponsored asset purchase programs. Access to cutting-edge technology and the opportunity to influence the future of global logistics. Apply Today & Lead the Future of Logistics Tech If you re an engineering leader passionate about driving innovation, optimizing development processes, and delivering cutting-edge solutions in the logistics space, then Shipsy is the place for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field (Masters degree preferred).

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

We re proud to offer an exceptional total rewards package, including bonuses, comprehensive healthcare, insurance benefits, retirement programs, wellness initiatives, and service and performance recognition awards. Plus, we offer various social and recreational activities tailored to each location. Job Description: Client Engineering Security Engineer The Client Engineering Security Engineer plays a crucial role in safeguarding our systems and infrastructure by identifying and addressing security vulnerabilities. This position requires a strong understanding of security best practices, identity and access management, and a proactive approach to threat detection and mitigation. Responsibilities: Security Management: Develop, implement, and oversee security policies and procedures for Azure, Entra ID, Office 365, and Active Directory. Incident Monitoring: Monitor security alerts and incidents to ensure quick identification and resolution. Security Assessments: Regularly conduct security assessments and audits to detect vulnerabilities and potential risks. Identity and Access Management: Manage identity solutions, implementing multi-factor authentication (MFA) and role-based access control (RBAC) to enforce least-privilege principles. Compliance and Governance: Ensure adherence to industry standards and maintain up-to-date documentation for security policies and incidents. Collaboration and Support: Collaborate with IT, DevOps, and other teams to embed security into development and deployment workflows. Additional Responsibilities: Provide guidance on complex issues, share expertise, and promote best practices across teams. What You ll Need: Experience: At least 8 years in IT, including 2+ years of infrastructure engineering or security experience with Office 365, Azure AD/Entra ID, and Active Directory. Education: Bachelor's degree in a technology-related field or equivalent work experience. Certifications: Expert-level certifications in relevant technology platforms are highly preferred. Technical Expertise: Experience in designing, implementing, supporting, and maintaining enterprise-scale IT solutions. Communication Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to effectively present ideas both in-person and remotely. Problem-Solving: Strong troubleshooting and problem-solving skills, with a proactive and adaptable approach to a fast-paced environment. Health Benefits: Medical and prescription drug insurance Dental and vision insurance Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker is a leading provider of innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help enhance patient and healthcare outcomes. With a global reach, Stryker impacts over 150 million patients annually. Employees in certain sales and field roles that require access to customer accounts may be required to obtain various vaccinations as part of their job responsibilities. Qualification : Bachelor's degree in a technology-related field or equivalent work experience.

We offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement programs, wellness initiatives, and performance awards. We also provide various social and recreational activities tailored to each location. Job Description Key Responsibilities: Ensure compliance with supplier control activities as outlined by the organization. Lead PPAP (Production Part Approval Process) for new product launches and manage production cycles post-launch, including manufacturing transfers. Collaborate with cross-functional teams to develop new products or make changes to existing ones to meet customer requirements. Apply systematic problem-solving methodologies (5Why, DMAIC, 8D, and C&E) to resolve quality issues, manage NC (non-conformance) and CAPA (corrective and preventive actions), and drive root cause analysis. Promote continuous improvement initiatives such as Lean, Six Sigma, Poka-Yoke (error proofing), MSA (measurement system analysis), SPC (statistical process control), and pFMEA (process failure mode and effects analysis). Analyze quality data to identify opportunities for process improvement across the supply chain. Coordinate change management and control with suppliers, ensuring the successful implementation of changes. Oversee process and equipment validation (IQ, OQ, PQ), special process validations, and test method validations. Inspect and test materials, equipment, processes, and products to ensure adherence to quality specifications. Prioritize and deliver First Article Inspections (FAIs) for both sustaining and development projects. What You Need: Must-Have Skills: B.Tech (Electronics, Electrical, or Mechanical) with 5-9 years of experience in a quality, engineering, or manufacturing environment. Strong knowledge of quality tools such as PPAP, Six Sigma, SPC, FMEA, control plans, root cause analysis, Poka-Yoke, Kaizen, and lean manufacturing. Ability to implement and improve supplier quality tools and processes and effectively train suppliers. Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.). Strong interpersonal skills for working with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Good-to-Have Skills: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or similar standards/regulations) and the EU's Medical Device Directive. Excellent communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ASQ Certified Quality Engineer (CQE) certification. In-depth knowledge of technology and regulatory requirements related to products, systems, and services. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance and short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, dedicated to improving patient and healthcare outcomes. Each year, we impact over 150 million patients worldwide. Depending on role requirements, employees in sales and field roles may be required to obtain vaccinations to access customer accounts as an essential part of their role.

Accounting Associate Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods, spanning the entire value chain from farm to fork. We leverage our global reach and extensive asset network to serve customers and consumers worldwide. Structured as a matrix organization, we operate across six geographical regions and ten platforms in over 100 countries, employing approximately 18,000 people globally. Job Description: We are looking for a detail-oriented and proactive Accounting Associate to join our team. In this role, you will perform various finance and accounting functions, ensuring accurate bookkeeping, month-end accruals, AR aging, analysis of open balances, daily payments, tax compliance, and adherence to internal policies and procedures. You will report directly to the Manager and contribute to the efficient and timely completion of financial reporting and compliance. Key Responsibilities: Perform the checking and posting of accounting vouchers, including month-end accruals, provisions, fixed asset reporting, payroll accounting, and indirect expense booking. Timely reconciliation of general ledger (GL) accounts and ensure accurate accounting records. Support the month-end closing process and ensure all financial records are up-to-date. Resolve day-to-day accounting queries and provide proactive solutions. Ensure real-time transaction recording in AX (Accounting System). Reconcile intercompany transactions and ensure proper recording of transactions (expenses, sales, purchases, and payments) in the correct GL, cost center, and expense type. Settle open transactions in ledger accounts and ensure all vendor invoices are accounted for and paid within due dates. Handle queries related to the books of accounts from counterparts and ensure compliance with company policies. Assist in providing data for annual budgeting, reforecasting, and supporting internal and statutory audits. Ensure compliance with statutory requirements, such as timely data submission and payment processing, and reconcile them with the books of accounts. Prepare monthly expense bookings, compare with previous periods, and ensure accurate monthly provisioning of expenses. Submit timely reports to the Manager and assist with various financial data preparations and audits. Maintain strong knowledge of IGAAP/IFRS standards. Build effective relationships within the team and with cross-functional teams. Qualifications: CA Inter, CA, MBA (Finance), or M.Com. Minimum 1-2 years of relevant experience in accounting or finance. Proficiency in Microsoft Office tools. Knowledge of SAP software is an advantage. Strong communication and interpersonal skills. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to embracing diversity, equity, and inclusion. We foster a workplace that values diverse perspectives and provides equal opportunities for all employees. Sustainability: Sustainability is at the core of our values. We strive to create fair and sustainable value for our business, stakeholders, and the communities we impact. What We Offer: A dynamic, international work environment that will challenge and develop your skills. Career development opportunities in one of the largest private companies globally. A workplace culture that embraces diversity and inclusivity. Employee recognition programs and wellness initiatives, including confidential access to certified counselors for employees and their families. Certified Great Place to Work. Qualification : CA Inter, CA, MBA (Finance), or M.Com.

About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses to thrive in the modern data-driven economy by putting the Customer First. Our mission is to help businesses grow and reimagine themselves by becoming true champions for their customers. With deep expertise in retail, one of the world s most data-rich and competitive sectors, we enable businesses across industries to embrace a Customer First mindset. With nearly 2,500 experts across Europe, Asia, Africa, and the Americas, we partner with iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro, delivering transformative customer insights and data-driven strategies. About the Role We are looking for a talented Engineering Manager to lead a team of engineers focused on building products that empower Retailers to transform their Retail Media business, maximizing ad revenue and enabling massive scale. As Engineering Manager, you will play a pivotal role in designing and delivering high-quality .NET Core-based solutions. You will guide a team of engineers, contribute to system architecture, enforce engineering best practices, and drive innovation. Your technical expertise, leadership, and results-driven mindset will be critical to the success of our products. Key Responsibilities Leadership & Team Management Lead and manage a team of software engineers, fostering a culture of collaboration, growth, and continuous development. Conduct regular performance reviews and provide constructive feedback. Mentor and coach junior engineers, nurturing talent within the team. Balance delivery timelines with technical excellence. Technical Oversight & Delivery Collaborate with Product Managers and Architects to define technical roadmaps and align engineering efforts with product goals. Oversee the design, development, and delivery of solutions built on .NET Core within a microservices-based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps processes. Ensure adherence to security, compliance, and quality standards throughout the SDLC. Process Improvement & Innovation Drive continuous improvement initiatives to enhance developer productivity, system performance, and engineering processes. Advocate for the adoption of modern tools, frameworks, and approaches to optimize delivery. Encourage a culture of experimentation and innovation, ensuring the team stays up to date with emerging technologies. Skills & Experience Required Technical Expertise Strong hands-on experience with C# and .NET Core. Deep understanding of design patterns, SOLID principles, and system design. Expertise in Relational Databases such as SQL and PostgreSQL. Experience with BigQuery, Redis, and ElasticSearch is a plus. Familiarity with microservices architecture and event-driven systems (e.g., RabbitMQ, Google Pub/Sub). Proficiency in containerization technologies like Docker and Kubernetes. Hands-on experience with DevOps tools (e.g., GitLab CI/CD) and practices. Strong understanding of cloud platforms, especially GCP (preferred) or Azure. Experience working with distributed systems, multi-tenant services, cloud-native applications, and Unix/Linux environments. Quality, Testing & Security Familiarity with the Testing Pyramid and relevant tools at each level. Hands-on experience with Code Quality and Secure Code Scan tools (e.g., SonarQube, Checkmarx, ESLint, Resharper, Trivy). Experience implementing observability using tools like NewRelic. Ways of Working Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. Proven track record of delivering high-quality software on time. Exceptional communication, interpersonal, and leadership skills, with the ability to motivate and align teams. Experience in the AdTech or Retail domain is a plus. What You Can Expect from Us At dunnhumby, we go beyond expectations to provide a rewarding career experience: Competitive compensation and comprehensive benefits. Flexible working hours and your birthday off. Opportunities to work with cutting-edge technologies and drive real impact. A collaborative, innovative environment where you can experiment, learn, and grow. A balance of global scale and agility, giving you both freedom and responsibility.

Job Title: Data Analyst Department: S&P Global Commodity Insights About the Team: S&P Global Commodity Insights delivers essential intelligence for global commodity markets, ensuring data accuracy, consistency, and accessibility while driving innovation through advanced technologies and modern data management practices. As part of this team, you will play a pivotal role in shaping the future of commodity data and analytics in an evolving and dynamic environment. The Role: As a Data Analyst, you will be responsible for comprehensive data management, analysis, and project coordination. This includes gathering, cleaning, and organizing data from diverse sources such as Salesforce, Oracle, and Zuora, as well as performing analytical assessments and preparing impactful visualizations and reports for internal and external stakeholders. You will also support process optimization, quality assurance, and documentation management, collaborating closely with cross-functional teams to ensure alignment with business objectives. Key Responsibilities: Project Coordination and Administrative Support: Plan, organize, and track project timelines, deliverables, and milestones to ensure deadlines are consistently met. Lead cross-functional teams, clearly communicating project objectives, responsibilities, and expectations. Prepare meeting agendas, project status reports, and provide administrative support for project management processes. Data Management and Analysis: Collect and manage data from multiple sources, including Salesforce, Oracle, and Zuora, ensuring accuracy and completeness. Collaborate with Data Leads to align deployment schedules and project timelines. Work closely with the Data Management team to enforce data quality standards and processes related to ERP deployments, projects, and system enhancements. Deliver data analysis, design, and implementation tasks in accordance with agreed service levels (SLAs). Develop data visualizations and reports for internal teams and client presentations, effectively translating data into actionable insights. Identify process improvement opportunities through data analysis and recommend optimization strategies. Business Process Support: Partner with cross-functional teams to develop and support data-driven initiatives that align with business goals. Document process flows and contribute to change management efforts. Serve as a primary contact for key stakeholders, providing timely updates on project progress, risks, and outcomes. Quality Assurance: Review project deliverables to ensure they meet quality standards and client expectations. Conduct peer reviews of documents, presentations, and reports to ensure accuracy, consistency, and adherence to guidelines. Implement data validation processes to ensure data reliability and quality. Documentation Management: Maintain and standardize project-related documents to ensure accuracy and consistency across all materials. Organize and manage a well-structured repository of internal and client-facing documents, ensuring accessibility and version control. Qualifications & Skills: Basic Qualifications: Bachelor s degree in Business, Economics, Engineering, Computer Science, or a related field. 5-7 years of experience in a data analysis or project coordination role, preferably in a consulting or similar environment. Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Experience working with data management tools and technologies, along with strong analytical skills to interpret complex datasets. Detail-oriented mindset with a strong focus on data accuracy and process integrity. Excellent communication and leadership skills to effectively collaborate with cross-functional teams and stakeholders. Strong time management skills, with the ability to thrive in a fast-paced, deadline-driven environment. Preferred Qualifications: Familiarity with platforms such as Salesforce, Marketo, Oracle, Zuora, Snowflake, Databricks, Amazon Redshift, and Informatica. Experience working in Agile environments with a focus on Lean principles. Professional certifications such as: Salesforce Administrator or Business Analyst Lean Six Sigma PMP or PRINCE2 Certified Scrum Master About S&P Global Commodity Insights: At S&P Global Commodity Insights, we provide comprehensive intelligence and expert insights across global energy and commodity markets. Our trusted data and analysis empower customers to make informed decisions with confidence and create long-term value in an increasingly complex and rapidly evolving global landscape. We serve as a critical link, bringing together market participants, governments, regulators, and industry experts to co-create solutions that drive progress and support the energy transition. Our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping, offering a complete and integrated view of the commodities ecosystem. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across capital, commodity, and automotive markets. Through our innovative products and services, we help organizations navigate today s challenges while planning for a successful future. Qualification : Bachelors degree in Business, Economics, Engineering, Computer Science, or a related field.

Job Title: Project Planning & Scheduling Engineer At Jacobs, we are redefining the future by tackling the world's most complex challenges building sustainable cities, ensuring resilient environments, delivering mission-critical outcomes, driving operational advancements, enabling scientific discoveries, and revolutionizing manufacturing. We turn visionary ideas into reality, shaping a better world. Your Impact As a Project Planning & Scheduling Engineer, you will play a key role in project delivery, design management, and project coordination. You will be responsible for planning, scheduling, and monitoring projects across the process and industrial sectors, ensuring seamless execution from concept to commissioning. This role requires collaboration with commercial, project management, engineering, and technical teams to drive successful project outcomes. Key Responsibilities Develop and update project schedules covering engineering, procurement, and construction phases. Prepare deliverable schedules and progress tracking through S curves. Monitor project timelines, analyze critical activities, and generate reports such as: Project progress variance analysis Critical path analysis Planning and scheduling reports Ensure adherence to project timelines through effective monitoring and control mechanisms. Utilize Primavera P6 and MS Project to manage and track project progress. Apply knowledge of design, procurement, and construction/field services to optimize project execution. Work independently within a multidisciplinary team environment. (Preferred) Experience in Pro-Services Cost Control & Monitoring is an added advantage. What You ll Need Bachelor s degree in Engineering with 8 to 10 years of relevant experience. Proficiency in Primavera P6 and MS Project. Strong command of MS Office tools. (Preferred) Familiarity with EcoSys software. Experience in engineering consultancy firms is preferred. Qualification : Bachelors degree in Engineering with 8 to 10 years of relevant experience.

Project Planning & Scheduling Engineer Location: Gurgaon About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges building thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific breakthroughs, and cutting-edge manufacturing. By turning abstract ideas into real-world innovations, we create a sustainable and better future. Your Impact As a Project Planning & Scheduling Engineer, you will be responsible for project delivery, design management, and project management. Your role will be instrumental in collaborating with commercial, project management, engineering, and design teams to drive success across various industrial projects. You will play a key role in planning, scheduling, and monitoring projects in the process industry from concept to commissioning stage. Your expertise will help optimize resources, streamline workflows, and ensure timely project execution. Key Responsibilities Develop and update project schedules covering engineering, procurement, and construction phases. Prepare deliverable schedules & progress 'S' curves for tracking performance. Monitor and control project timelines, ensuring adherence through: Planning reports Progress variance analysis Critical path analysis Identify and highlight critical activities & potential delays with proactive solutions. Utilize Primavera P6 & MS Project for scheduling and resource management. Collaborate with design, procurement, and construction/field services teams. Ensure compliance with project management best practices and industry standards. Experience in Pro-Services Cost Controls & Monitoring is an added advantage. What You ll Need Bachelor s degree in Engineering with 6-9 years of experience in project planning & scheduling for industrial projects. Proficiency in Primavera P6 & MS Project for project scheduling. Strong analytical skills for progress tracking, variance analysis, and critical path assessment. Working knowledge of design, procurement, and construction/field services. Experience in engineering consultancy firms is preferred. Familiarity with EcoSys software is an added advantage. Proficiency in MS Office (Excel, PowerPoint, Word, etc.) for reporting and documentation. Ability to work independently in a multidisciplinary team environment. At Jacobs, we create an environment where you can thrive, innovate, and grow. You ll benefit from: A collaborative and flexible work culture. Opportunities for career development in high-impact projects. Employee well-being programs and professional growth initiatives. A commitment to sustainability and world-class engineering solutions. Join us and be a part of something bigger shaping the future through innovation and excellence. Qualification : Bachelor of Engineering with 6 to 9 years of experience.

Job Title: Senior Software Engineer Role Overview: As a Senior Software Engineer, you will play a pivotal role in the design, development, and optimization of software applications and solutions. You will leverage your expertise in software engineering best practices, problem-solving, and innovation to deliver high-quality solutions while mentoring junior team members. This role requires strong technical leadership, autonomy, and a deep understanding of software development lifecycles. Key Responsibilities: Software Development & Optimization: Design, develop, and maintain scalable and high-performance software applications. Apply scientific methods to analyze and solve complex software engineering challenges. Optimize code for performance, security, and maintainability. Technical Leadership & Innovation: Provide mentorship and technical guidance to junior engineers. Drive best practices in software engineering, including code reviews, testing, and DevOps. Lead software architecture discussions and contribute to technical decision-making. Collaboration & Stakeholder Engagement: Work closely with cross-functional teams (Product, Design, QA) to ensure seamless software delivery. Engage with stakeholders to translate business requirements into technical solutions. Communicate complex technical concepts to both technical and non-technical audiences. Process Improvement & Compliance: Ensure adherence to software development methodologies, standards, and security protocols. Identify and implement continuous improvement initiatives to enhance efficiency. Stay up-to-date with emerging technologies and drive innovation within the team. Required Skills & Qualifications: Strong proficiency in software design, development, and architecture. Hands-on experience with modern programming languages and frameworks (e.g., Java, Python, .NET, JavaScript). Expertise in cloud technologies (AWS, Azure, Google Cloud) and DevOps practices. Solid understanding of software testing, CI/CD pipelines, and microservices architecture. Strong problem-solving skills with the ability to work autonomously and lead projects. Excellent communication and collaboration skills to engage with stakeholders and mentor peers. Work on cutting-edge technologies in a collaborative and dynamic environment. Contribute to impactful projects that shape the future of technology. Opportunities for career growth, leadership, and continuous learning. If you are a passionate software engineer looking to take the next step in your career, we d love to hear from you!