SLA Adherence Jobs in Hyderabad

43 Jobs Found

DU

Senior Customer Service Representative

Dupont

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management

Senior Customer Service Customer Service Senior customer service
DU

Associate Customer Service Representative

Dupont

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management

Associate Customer Customer associate Service Service associate
MT

Lead Network Administrator

Milestone Technologies

10+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Lead Network Administrator Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. Milestone has a 25-year history of supporting category-defining enterprise clients that lead the market. We specialize in solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, our culture is focused on employee empowerment, fostering collaboration, and supporting our team in achieving their full potential. We deliver both short-term and long-term value to our clients through innovative IT solutions and apply continuous service improvement to drive transformational benefits. With over 3,000 employees and 200+ clients worldwide, Milestone is committed to revolutionizing the way IT is deployed. Job Overview As a Lead Network Administrator, you will be responsible for supporting a customer by managing and administering their network infrastructure. This role involves the installation, management, and troubleshooting of networks and systems in alignment with the company's goals. You will ensure the security of systems, resolve network and system issues, and ensure users have authorized access and proper usage of network services. Responsibilities: Implement, manage, and solve infrastructure issues while providing technical advice to management. Lead, coach, and develop a team of Network Administrators, including hiring, retention, and performance management. Identify bottlenecks in team performance, guide engineers on technical and process improvements. Demonstrate excellent client management skills, handling major incidents, troubleshooting bridges, and meeting demanding SLA requirements. Draft monthly service reports for incident, change, and problem management areas. Create and implement Go-To-Green plans, focusing on actionability and results. Manage customer issues involving technical, process, and people management, ensuring dynamic resolution. What You Will Need to Succeed: 10+ years of related work experience in network administration. Experience managing a team of 3-4 network administrators. Expertise in the administration and maintenance of Cisco Layer 3 Ethernet switches. Extensive experience configuring and managing Cisco and Juniper switches. Expertise in configuring and troubleshooting Palo Alto networks and firewalls. Proficient in VPN and Site-to-Site connections, managing connectivity issues, and handling ISPs. Deep knowledge of LAN and WAN technologies, including TCP/IP, VLAN, VTP, RIP, STP, EIGRP, OSPF, IKE/IPSec VPNs, NAT, PAT, EVPN, and VXLAN. Experience configuring, planning, installing, maintaining, and optimizing network systems and applications. Ability to create network diagrams and "as-built" documents. Experience in using vulnerability assessment tools and remediating detected vulnerabilities. Proficient in network log capturing and analysis using tools such as Wireshark and SolarWinds. Ensure adherence to customer and SLA commitments, monitor ticket response times, and take actions to meet team targets. Collaborate and share knowledge with engineers and analysts. Experience with load balancers is a plus. Experience in infrastructure automation and using next-gen Palo Alto firewalls, IPSEC and SSL VPN technologies, and GlobalProtect is preferred. At Milestone, we offer a collaborative, inclusive environment that supports you in growing your career and achieving professional success. As a member of our team, you will have the opportunity to drive innovation, enhance IT systems, and make a significant impact on the success of our clients globally.

Lead Network Network lead Administrator Lead Administrator
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Sap Service Delivery Manager

Cognitus

10-15 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Overview: The SAP Senior Delivery Manager is responsible for overseeing the successful delivery of complex SAP projects and services, ensuring they meet organizational objectives and exceed client expectations. This role involves managing multiple project teams, coordinating with senior stakeholders, and ensuring the strategic alignment of SAP initiatives with business goals. The SAP Senior Delivery Manager will drive excellence in project execution, foster client relationships, and lead continuous improvement efforts within the delivery framework. The ideal candidate will have a deep understanding of SAP systems, project management methodologies, and a proven track record of managing large-scale SAP implementations. As an SAP Senior Delivery Manager, you will be responsible for ensuring that projects are delivered on time, within scope, and within budget while maintaining high levels of client satisfaction. You will work closely with clients, stakeholders, and crossfunctional teams to define project requirements, develop project plans, and manage project execution. Your role will also involve risk management, quality assurance, and continuous improvement of delivery processes. Key Responsibilities: Strategic Leadership and Management: o Lead the planning, execution, and delivery of high-impact SAP projects, ensuring alignment with organizational strategy. o Develop and implement strategic project plans, including scope, timelines, budgets, and resource allocation. o Provide direction and oversight to project managers, consultants, and cross-functional teams. o Lead the delivery of SAP projects from initiation to completion. Portfolio and Resource Management: o Manage a portfolio of SAP projects, ensuring optimal resource utilization and prioritization. o Oversee resource planning and allocation to support project delivery and strategic initiatives. o Address resource constraints and balance workloads across teams to achieve project goals. o Manage project resources and allocate tasks effectively. Quality Assurance and Continuous Improvement: o Establish and uphold quality standards for SAP project delivery, ensuring adherence to best practices. o Conduct regular quality reviews, audits, and post-implementation evaluations. o Implement continuous improvement initiatives to enhance project delivery processes and outcomes. o Oversee quality assurance and ensure project deliverables meet quality standards. o Foster a collaborative and high-performance work environment. o Manage project resources and allocate tasks effectively. o Conduct project reviews and post-implementation assessments. o Identify opportunities for process optimization and innovation. o Drive continuous improvement of delivery processes. Client Relationship Management: o Build and maintain strong relationships with senior clients and understanding their needs and expectations. o Collaborate with clients to define project requirements and objectives. o Serve as the primary point of contact for strategic client engagements, addressing concerns and providing updates on project progress. o Collaborate with clients to define project value and objectives. o Discuss client's priorities and goals beyond the current project, including add-on opportunities. o Ensure client satisfaction through proactive communication, issue resolution, and value delivery. o Monitor project progress and provide regular status updates to clients. Risk and Issue Management: o Identify, assess, and manage risks across the SAP project portfolio, developing mitigation strategies. o Monitor and resolve project issues promptly, minimizing impact on project timelines and objectives. o Communicate risks and issues to senior management and stakeholders, ensuring transparency and accountability. o Put forward and discuss alternative plans with senior client's stakeholders, where required. Financial Management: o Oversee project financials, including budgeting, forecasting, and variance analysis. o Ensure projects are delivered within budget and achieve financial targets. o Provide financial insights and recommendations to stakeholders and senior management. o Manage project profitability and support Team Leadership and Development: o Lead, mentor, and develop a high-performance team of project managers and SAP professionals. o Foster a collaborative and inclusive team culture, promoting professional growth and development. o Conduct performance evaluations, providing feedback and guidance to team members. o Provide leadership and guidance to project teams. o Coordinate with cross-functional teams to ensure successful project execution. o Ensure compliance with company policies and industry standards. o Mentor and develop junior project managers. Reporting and Documentation: o Prepare and maintain comprehensive project documentation, including strategic plans, performance reports, and records. o Provide regular status updates and performance reports to senior management and stakeholders. o Ensure documentation is accurate, up-to-date, and accessible to relevant parties. o Should be wrapped up into different sections and be at the level of providing guidance and audit . Minimum Qualifications: Bachelor s degree in information technology, Business Administration, Project Management, or a related field. Minimum of 10-15 years of experience in project management or delivery management, with a focus on SAP projects. Proven experience in leading and managing large-scale, complex SAP implementations and multi-project portfolios. Deep understanding of SAP modules, functionalities, and integration points. Proficiency in project management tools and software (e.g., MS Project, JIRA, SAP Solution Manager). Exceptional leadership and team management abilities. Strong strategic thinking and problem-solving skills. Ability to work effectively with clients and stakeholders. Strong organizational and time management skills. Proficiency with risk management and quality assuranc...

SAP Service Delivery Service Delivery Delivery service
IS

It Project Manager

Intelex Systems

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

IT Project Manager Role Overview: We are seeking an experienced IT Project Manager to lead and manage IT projects from initiation to successful closure. The ideal candidate will have a proven track record in project management, a deep understanding of project management methodologies, and the ability to coordinate cross-functional teams. You will oversee all aspects of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. Key Responsibilities: Project Leadership: Lead and manage IT projects across the full lifecycle, ensuring timely delivery, quality standards, and stakeholder satisfaction. Scope and Objectives Definition: Work closely with stakeholders to define project scope, objectives, and deliverables that align with business goals. Project Planning: Develop detailed project plans, timelines, and budgets. Track and report progress against key milestones, making adjustments as necessary to ensure project success. Cross-functional Collaboration: Coordinate with diverse teams, including developers, engineers, designers, and business stakeholders, to ensure seamless execution of project tasks. Risk Management: Identify potential project risks and issues early, implementing mitigation strategies to keep projects on track and minimize disruption. Communication: Serve as the primary point of contact for project status updates, delivering clear and timely communication to stakeholders and team members. Resource Management: Allocate resources effectively, manage budgets, and ensure adherence to project timelines, adjusting plans when needed. Facilitation: Lead project meetings, workshops, and reviews, ensuring alignment between team members and stakeholders throughout the project. Best Practices: Ensure adherence to project management methodologies, frameworks, and standards, such as Agile or Scrum, to drive efficiency and success. Continuous Improvement: Contribute to process improvements, leveraging lessons learned from past projects to refine and enhance project management practices and strategies. Skills & Qualifications: Education: Undergraduate: B.Tech/B.E. in any specialization. Postgraduate: M.Tech, MBA/PGDM, or MCA in any specialization. Experience: Proven experience as an IT Project Manager with 10+ years of experience in managing IT projects and 5+ years of team leadership experience. Project Management Expertise: In-depth knowledge of project management methodologies, frameworks, and best practices, particularly Agile and Scrum. Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams to success. Technical Understanding: A solid technical background with a deep understanding of IT systems, infrastructure, and the software development lifecycle (SDLC). Project Management Tools: Experience with project management tools and software (e.g., JIRA, MS Project, Asana, Trello, etc.). Problem-Solving: Excellent decision-making skills, with the ability to navigate complex project environments and drive successful outcomes under pressure. Additional Information: Role: IT Project Manager Department: Project & Program Management Industry: IT Services & Consulting Employment Type: Full-time, Permanent Role Category: Technology/IT Qualification : B.Tech/B.E. in any specialization.

IT Project It project Manager It manager
GS

Research Analyst - Inside Sales

Gspann

1+ Year | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position Title: Research Analyst Inside Sales Location: Hyderabad (On-site) Department: Inside Sales Experience Required: 1 3 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is hiring a Research Analyst to support our Inside Sales team with high-impact lead research and data analysis. This role is ideal for analytical professionals who enjoy identifying market trends, building quality prospect lists, and enabling data-driven sales decisions using modern research tools and CRM systems. Roles and Responsibilities: Design and execute research methodologies to support sales prospecting and lead generation strategies. Conduct company and contact research using platforms like LinkedIn Sales Navigator and ZoomInfo. Use CRM tools (such as HubSpot or Salesforce) to manage and track leads, campaigns, and pipeline data. Analyze large datasets in Microsoft Excel, using VLOOKUP, pivot tables, and filters to extract actionable insights. Prepare and deliver clear and engaging research reports and dashboards for internal stakeholders. Collaborate with inside sales, marketing, and business development teams to support outreach and campaign planning. Monitor industry trends, key business signals, and decision-makers across target accounts. Ensure adherence to data privacy regulations (e.g., GDPR) and maintain high standards of confidentiality. Skills and Experience: 1 3 years of experience in a research, sales support, or data analysis role, preferably in a B2B or IT services environment. Hands-on experience with LinkedIn Sales Navigator and ZoomInfo for lead generation. Working knowledge of CRM systems such as HubSpot, Salesforce, or similar platforms. Strong Excel skills must be comfortable with pivot tables, VLOOKUP, conditional formatting, and large dataset handling. Excellent written and verbal communication skills, with the ability to convey analytical findings clearly. A curious mindset with strong attention to detail and a commitment to data accuracy. Ability to work independently and as part of a cross-functional team. Preferred Qualifications: Bachelor s degree in Business, Marketing, Data Science, or a related field. Familiarity with sales performance metrics and lead scoring techniques. Basic understanding of email marketing or sales outreach automation tools is a plus. Be part of a fast-growing organization at the intersection of data, technology, and strategy. Learn from and collaborate with seasoned sales, marketing, and analytics professionals. Work in a culture that values curiosity, ownership, and continuous learning. Gain exposure to the latest tools and techniques in sales enablement and data-driven decision-making.

Research Analyst Research analyst Analyst research Sales
AD

Regional Manager Core Diagnostics

Agappe Diagnostics Ltd

2+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Regional Manager Core Diagnostics Locations: Hyderabad Experience Required: 2 4 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Overview We are looking for an ambitious and results-driven Regional Manager to lead sales and business development efforts for our Core Diagnostics division across Hyderabad and Ahmedabad regions. The ideal candidate will have a strong background in IVD sales, relationship management, and regional business expansion, with the ability to drive growth in a competitive diagnostics market. Key Responsibilities Drive sales growth and achieve revenue targets for the Core Diagnostics product line in the assigned region. Build and maintain strong relationships with hospitals, diagnostic labs, and channel partners. Identify new business opportunities and expand market presence in the IVD and healthcare diagnostics sector. Develop and implement territory-specific sales strategies and account plans. Conduct regular product presentations, demos, and training for clients and internal stakeholders. Collaborate with the marketing, technical, and operations teams to ensure smooth execution of regional strategies. Monitor competitor activities and market trends to identify challenges and areas for improvement. Maintain accurate and timely sales data in CRM tools and provide regular reports to senior management. Qualifications & Skills Education: Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy. Experience: Minimum 2 years of proven experience in IVD sales, preferably in a regional or field role. Strong knowledge of diagnostic instruments and reagents. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage a regional territory effectively. Willingness to travel extensively within the assigned geography. Key Competencies Strategic account management Field sales and territory development Product knowledge in clinical diagnostics/IVD Goal orientation and performance-driven mindset Customer relationship and stakeholder engagement Work with a leading name in the IVD and diagnostic industry Opportunity to make a significant impact in a growth-focused environment Competitive compensation and performance-based incentives Collaborative culture with training and development support Apply now and help shape the future of diagnostic healthcare in India. Qualification : Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy.

Manager Regional manager Core Core manager Diagnostics
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Data Engineering Support Engineer - Sima

Syren Technologies

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Data Engineering Support Engineer SIMA (5+ Years) Hyderabad Location: Hyderabad, India Job Type: Full-Time | On-site/Hybrid Experience: 5+ Years Industry: Data Engineering / Cloud Support Job Overview We are seeking an experienced Data Engineering Support Engineer with a strong background in maintaining and optimizing data pipelines, ensuring platform reliability, and supporting cloud data infrastructure. This role is critical to sustaining smooth data operations for the SIMA platform in Hyderabad. Key Responsibilities Maintain and support data pipelines and transformations on Azure cloud platforms. Ensure platform stability and reliability through proactive monitoring and issue resolution. Manage scheduling and monitoring using Azure Data Factory (ADF) triggers, Azure Monitor, and Log Analytics (KQL). Handle data ingestion and validation workflows via ADF, Event Hub, APIs, and PySpark, including managing schema drift. Manage CI/CD pipelines using Azure DevOps YAML, deploying solutions for ADF, Synapse, and Databricks. Optimize data transformations and performance using PySpark and Delta Lake techniques like partitioning and caching. Implement and maintain security best practices using Azure RBAC, Key Vault, NSGs, and Integration Runtime configuration. Conduct Root Cause Analysis (RCA), document findings, maintain disaster recovery playbooks, and implement proactive alerting. Required Skills 5+ years of hands-on experience in data engineering support roles. Expertise in Azure Data Factory (ADF) scheduling, triggers, and monitoring. Proficient with PySpark for data transformations and performance optimization. Experience with Delta Lake optimizations including partitioning and caching. Skilled in CI/CD practices using Azure DevOps for deploying data workflows. Strong knowledge of Azure security features: RBAC, Key Vault, Network Security Groups (NSGs). Ability to perform detailed Root Cause Analysis (RCA) and develop disaster recovery strategies. Familiarity with data ingestion tools like Event Hub and API integrations. Experience with Kusto Query Language (KQL) for Log Analytics queries. Join a dynamic team maintaining critical data infrastructure supporting business operations. Work with advanced Azure data services and cloud-based data platforms. Competitive salary and comprehensive benefits. Opportunity for growth and skill development in cloud data engineering. Apply Now If you are a detail-oriented data engineering professional with expertise in Azure platform support, apply today to become a vital part of our Hyderabad-based SIMA team!

Data Engineering Data Engineering Support Data support
CO

Associate Manager, Customer Support

Coinbase

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Associate Manager Associate manager Customer Customer associate
SG

Associate, Product Support

S&p Global

1-3 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Product Support Associate Grade Level: 07 About the Team: S&P Global s Private Markets segment equips private equity and venture capital firms with cutting-edge tools to efficiently manage their data and enhance internal analytics and insights. Whether it s portfolio analytics, valuations, investor reporting, or real-time visibility into asset performance, our team operates at the forefront of innovation in the FinTech space. Role Overview: In this role, you will play a key part in supporting the iLEVEL platform, gaining hands-on experience with advanced financial technology solutions. You will develop expertise in private market products and become a valued member of the iLEVEL Support Team, working closely with mentors, peers, and cross-functional teams to enhance your professional growth and make a meaningful impact. What s in it for you: As a member of the Private Markets team, you will gain in-depth knowledge of our product suite, including iLevel and Qval, enabling you to provide exceptional client support and training. This role offers the opportunity to collaborate with colleagues across global teams and contribute to delivering best-in-class solutions to our clients. Key Responsibilities: Develop in-depth expertise in iLEVEL and QVal products. Deliver exceptional client service by providing timely and effective solutions to client queries related to application support. Troubleshoot and resolve technical issues efficiently, escalating to internal teams when necessary and ensuring thorough documentation of issues and resolutions. Manage and monitor incoming client queries across multiple support channels, prioritizing and addressing requests effectively. Maintain comprehensive records of client communications within the internal CRM system. Collaborate regularly with senior managers and work closely with teams across various business functions and regions. Proactively direct clients to Account Managers or appropriate training resources to maximize product adoption and usage. Qualifications & Skills: Strong aptitude for learning new technologies and financial products. Quick learner who can apply new knowledge seamlessly while managing existing responsibilities. 1 to 3 years of experience in a client-facing role is advantageous. Bachelor s degree along with a Master s degree preferred (BE/BTech/BCom/BBA/BBM plus MBA). Excellent written and verbal communication skills. Strong analytical skills with the ability to handle complex issues comfortably. Knowledge of REST APIs is a plus. Proficiency in Excel and a solid understanding of financial markets and securities. About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we understand the value of accurate, deep, and actionable information. Our team of experts delivers unmatched insights and leading-edge data and technology solutions, empowering clients to gain broader perspectives, operate with confidence, and make decisions with conviction. Qualification : Bachelors degree along with a Masters degree preferred (BE/BTech/BCom/BBA/BBM plus MBA).

Associate Associate product Product associate Support Support associate
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Technical Account Manager, India

Planful

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

Technical Account Technical account Manager Technical manager
SA

Manager, Technical Support Engineering

Salesforce

11+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management

Manager Technical Manager technical Technical manager Support
ZT

Technical Lead - Backend Development

Zl Tech

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Technical Lead Backend Development Location: Hyderabad, IN Employment Type: Full-Time Department: Engineering & Product Development Role Overview ZL Technologies is seeking a highly skilled Technical Lead Backend Development with deep expertise in Java and large-scale distributed systems. As a key member of our engineering team, you will architect, develop, and optimize server-side components, ensuring high scalability, availability, and performance. You will lead backend development efforts, mentor teams, and deliver robust solutions that power our cutting-edge products. Key Responsibilities Design, develop, and maintain scalable and robust backend services and system architectures using Java. Architect and build reusable code and libraries to support efficient application development and future scalability. Collaborate closely with cross-functional teams and stakeholders to understand requirements and translate them into effective technical solutions. Lead, mentor, and guide engineering teams to deliver high-quality, optimized code in adherence to organizational standards and best practices. Manage and optimize search and retrieval performance internally, contributing to information retrieval components. Ensure software solutions meet high standards of quality, scalability, and maintainability. Apply strong analytical and problem-solving skills to make decisions on architecture and implementation. Maintain clear communication and documentation throughout the software development lifecycle. Required Qualifications 7+ years of hands-on experience in backend development, focusing on large-scale distributed systems, complex software design, scalability, and performance optimization. Strong proficiency in Java server-side development. Experience in information retrieval systems with an emphasis on optimizing internal search performance. Proven ability to lead technical teams and manage project deliverables. In-depth knowledge of algorithms and data structures. Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree preferred). Experience with coding standards, version control systems (especially Git), and software best practices. Excellent problem-solving and decision-making capabilities. Preferred Skills and Technologies Familiarity with open-source tools and frameworks such as Tomcat, Lucene, Zookeeper, Kafka, Netty, and NoSQL databases. Experience building RESTful APIs and microservices architectures. Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes. Knowledge of big data technologies and cloud platforms. Strong understanding of Unix/Linux and Windows operating systems, networking, and system scaling techniques. Excellent verbal and written communication skills. Lead backend development for cutting-edge enterprise solutions. Work in a collaborative, innovation-driven environment. Opportunity to influence product architecture and engineering best practices. Be part of a fast-growing company with a global impact. Qualification : Bachelors degree in Computer Science, Engineering, or a related field (Masters degree preferred).

Technical Lead Technical lead Backend Lead backend
IN

Program Director - Coe

Innovapptive

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Director Program Director Coe Full-Time Program Management
KS

Presales Engineer

Kanerika Software

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Presales Engineer Presales engineer Full Time Full-Time
BI

Senior Data Engineer

Blend360 India

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Senior Data Engineer Hyderabad (On-site, Full-time) Location: Hyderabad, Telangana Work Type: On-site, Full-time Experience: 5+ Years Industry: AI & Data Science Company: Blend About Blend: Blend is a leading AI services company focused on solving real-world problems through the fusion of artificial intelligence, data science, and human ingenuity. We believe in co-creating meaningful impact by aligning top-tier talent with cutting-edge technology. Our goal is to deliver transformative solutions that unlock value for our clients and enrich the work and lives of our people. Job Overview: We are seeking a highly skilled Senior Data Engineer with strong experience in AWS, Databricks, Python, SQL, and Apache Spark/PySpark. You will be responsible for designing, developing, and maintaining scalable data architectures and pipelines to support analytics, machine learning, and business intelligence efforts across the organization. Key Responsibilities: Design and build scalable data pipelines using AWS services (Glue, Lambda, S3, EMR) and Databricks Notebooks & Workflows. Develop and manage robust ETL/ELT workflows using Python and SQL to handle structured and semi-structured data. Implement distributed data processing using Apache Spark or PySpark. Create and maintain data lakes in AWS Databricks. Collaborate with data scientists, analysts, and cross-functional teams to provide high-quality, accessible datasets. Ensure adherence to data governance, quality, and security best practices. Monitor, troubleshoot, and optimize the performance of data systems. Conduct code reviews and enforce engineering best practices. Mentor junior engineers and support their technical growth. Required Qualifications: Bachelor's or Master s degree in Computer Science, Engineering, or related field. 5+ years of experience in Data Engineering, with 2+ years working in AWS Databricks environments. Strong programming skills in Python for data processing and workflow automation. Advanced expertise in SQL for data transformation and querying large datasets. Proficient in distributed data processing using Apache Spark/PySpark. Solid understanding of data modeling, data warehousing, and performance optimization techniques. Hands-on experience with AWS services such as Glue, S3, Lambda, and EMR. Familiarity with version control tools like Git or CodeCommit. Experience with workflow orchestration tools like Airflow or AWS Step Functions (preferred but not mandatory). Be part of a forward-thinking, AI-driven organization. Work with cutting-edge cloud technologies and data platforms. Thrive in a culture of innovation, mentorship, and continuous learning. Enjoy opportunities to grow technically and professionally while driving real-world impact. Apply Now to join Blend as a Senior Data Engineer and help build data infrastructure that powers intelligent decision-making. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or related field.

Senior Data Engineer Senior engineer Data Engineer
WT

.net Full-stack Developer

Wallero Technologies

2+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: .NET Full-Stack Developer Location: Hyderabad, Telangana, India Job Type: Full-Time | Permanent Experience Required: 2+ Years Open Positions: 5 About the Role: We are looking for a skilled and motivated .NET Full-Stack Developer with a minimum of 2 years of experience to join our growing tech team in Hyderabad. The ideal candidate will have hands-on experience in building scalable web applications using the latest Microsoft technologies and front-end frameworks like Angular or React. Key Responsibilities: Develop, test, and maintain robust web applications using .NET Core, C#, Web API, and SQL Server. Collaborate with cross-functional teams to translate business requirements into technical solutions. Build dynamic and responsive front-end interfaces using AngularJS or ReactJS. Optimize application performance and troubleshoot issues across the stack. Participate in code reviews and ensure adherence to coding standards and best practices. Key Skills & Qualifications: Minimum 2 years of experience with the .NET Framework and related technologies. Proficiency in C#, .NET Core, Web API, and SQL. Solid experience with modern front-end frameworks: AngularJS or ReactJS. Strong understanding of RESTful APIs and web services. Excellent problem-solving and analytical thinking abilities. Ability to work independently and in a team-oriented environment. Perks & Benefits: Competitive salary package Flexible working hours Opportunity to work on modern tech stacks Professional growth and upskilling support Collaborative and inclusive work culture Apply now to be part of an innovative and dynamic development team driving real impact in enterprise solutions.

.net Stack Full stack Developer .net developer
MC

Logistics Asset Manager

Meta Careers

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Logistics Asset Manager Location: Hyderabad, India Full Time Company: Meta Meta s Enterprise Operations Supply Chain is focused on delivering integrated, scalable, and robust services to meet internal IT needs while supporting an expanding product and service portfolio. We are seeking an experienced Logistics Asset Manager to lead the end-to-end lifecycle of asset and inventory management, process automation, and regional service integration for logistics operations in India. This full-time role is based in Hyderabad and requires less than 20% travel. Key Responsibilities: Lead ideation and development of scalable logistics processes to support Meta s evolving internal products and services. Own and manage asset lifecycle operations and inventory management systems across supported business streams. Serve as a regional/country-specific IT logistics service owner, overseeing operations, governance, health & safety compliance, and continuous improvement. Drive service integration for new business streams and define operational success metrics. Maximize supply chain efficiency through automation and process innovation in a fast-evolving environment. Ensure compliance with internal audit, trade regulations, tax, and accounting procedures. Establish and maintain relationships with suppliers, partners, and internal stakeholders. Collaborate cross-functionally across departments and geographies to standardize and optimize asset management services. Provide operational insight and recommendations to minimize risk and improve service levels. Minimum Qualifications: 3+ years of experience in supply chain operations, logistics, or asset management. Hands-on experience with enterprise inventory management and ticketing systems. Experience in forward and reverse logistics with regionally or globally dispersed teams. Strong process improvement and customer SLA management capabilities. Bachelor s degree or equivalent experience in logistics, operations, or a related field. Proven communication skills to convey new concepts to cross-functional stakeholders. Problem-solving mindset with experience managing ambiguity and delivering results. Preferred Qualifications: Knowledge of compliance, financial, and secure supply chain frameworks. Data-driven mindset with experience in operational metrics and KPI evaluation. Background in IT hardware asset management. Experience working in dynamic, fast-paced environments with changing priorities. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions around the world. Now, we're advancing toward immersive experiences such as AR and VR to build the next evolution in social technology. Come help shape the future beyond the screen. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected status. Qualification : Bachelors degree or equivalent experience in logistics, operations, or a related field.

Logistics Asset Manager Logistics Manager Manager Logistics
YP

Accounts Executive

Yalavarti Projects

1+ Year | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description: Junior Accounts Executive Experience: 1+ Year Qualification: B.Com (Mandatory), MBA (Preferred) Job Description: We are seeking a Junior Accounts Executive to join our finance team. The ideal candidate will have at least 1 year of experience in accounting, GST and tax return filings, and general finance management. The role involves assisting with day-to-day financial transactions, ensuring compliance with statutory requirements, and maintaining accurate financial records. Key Responsibilities: GST Returns and Tax Filings: Assist in filing GST returns and ensure timely compliance with tax regulations. Assist with Income Tax and TDS returns filing, ensuring accuracy and adherence to deadlines. Invoicing and Payments: Prepare invoices and ensure their timely dispatch to clients. Monitor daily cash and bank payments and receipts, ensuring proper documentation of all transactions. Travel and Expense Management: Monitor and process tour bills as per the company's travel policy. Reconciliation: Reconcile client billing periodically and follow up on outstanding payments from clients. Monitor sundry creditors payments and reconcile creditor s accounts. Statutory Compliance: Ensure compliance with statutory requirements such as Professional Tax, Provident Fund, and other legal obligations. Other Responsibilities: Assist in maintaining accurate financial records and ensuring all documentation is up to date. Support the accounting team with general administrative and accounting tasks as needed. Qualifications and Skills: Experience: Minimum of 1 year of experience in accounting roles. Technical Skills: Proficiency in Tally (all versions) for accounting and financial management. Familiarity with GST returns filing, Income Tax, and TDS returns is a plus. Reconciliation and Documentation: Experience with bank reconciliation, client billing, and creditor account reconciliation. Education: B.Com degree is mandatory. MBA is preferred. Other Skills: Strong attention to detail and accuracy in financial tasks. Good communication skills to interact with clients and internal teams. Ability to work independently and handle multiple tasks efficiently. What We Offer: Competitive salary and benefits. A collaborative work environment that encourages professional growth. Opportunities for career advancement in a growing organization. If you're a motivated Junior Accounts Executive looking to build your career in accounting and finance, apply now to join our dynamic team! Qualification : B.Com degree is mandatory. MBA is preferred.

Accounts Executive Accounts Executive Executive accounts Full-Time
VA

.net Full Stack Developer

Valuelabs

5-8 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: .NET Full Stack Developer Experience: 5-8 Years Location: Hyderabad About Us: We are a cutting-edge technology company focused on creating innovative software solutions for a wide range of industries. Our goal is to help our clients solve complex problems with high-quality, scalable applications. As we continue to grow, we are looking for a highly skilled .NET Full Stack Developer to join our talented team. Responsibilities: Software Development: Develop, deploy, and maintain software applications using .NET Core, C#, and microservices architecture. Design and implement robust, scalable, and high-performance applications. Collaboration: Work closely with cross-functional teams to define, design, and ship new features. Collaborate with backend and frontend developers to deliver fully integrated solutions. Cloud Development: Leverage Azure PaaS for deployment and management of applications, including Azure App Services, Azure Functions, and Azure SQL Database. Problem Solving & Troubleshooting: Identify and troubleshoot software issues, resolving them in a timely and effective manner. Use strong problem-solving and analytical skills to improve system performance and reliability. Code Quality & Best Practices: Follow industry best practices and design patterns to ensure code quality and maintainability. Participate in code reviews and ensure adherence to coding standards and best practices. Requirements: Experience & Skills: 5+ years of experience in developing and deploying software applications using .NET Core, C#, and microservices architecture. Strong understanding of Entity Framework Core (EF Core) and SQL databases. Experience with Azure PaaS including Azure App Services, Azure Functions, and Azure SQL Database. Problem Solving: Strong problem-solving and analytical skills with the ability to troubleshoot and resolve complex software issues. Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Additional Skills: Excellent communication and collaboration skills. Ability to work in a fast-paced, agile development environment. Innovative Environment: Work with cutting-edge technologies and contribute to building scalable, high-performance applications. Growth Opportunities: We provide continuous learning and career development opportunities. Collaborative Culture: Join a dynamic and supportive team where your contributions will make a real impact. Competitive Compensation & Benefits: Enjoy a competitive salary and comprehensive benefits package. Apply Today! If you re a passionate .NET Full Stack Developer with expertise in modern technologies, we d love to hear from you! Join us and be part of a forward-thinking team that's shaping the future of software development. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

.net Stack Full stack Developer .net developer

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