SLA Adherence Jobs in Noida

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Technical Manager Location: Noida Experience: 8 10 years About the Role We are looking for an experienced Technical Manager to lead and oversee software development projects, drive technology initiatives, and mentor a high-performing development team. This role requires hands-on expertise in modern web technologies, a deep understanding of development processes, and the ability to manage both people and technical challenges in a fast-paced environment. Key Responsibilities Lead the architecture, design, and development of scalable software solutions using modern technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, and Cloud platforms. Provide technical direction and mentorship to the development team throughout the project lifecycle design, development, testing, deployment, and maintenance. Ensure adherence to best practices in coding standards, documentation, code reviews, unit testing, and development methodologies. Oversee configuration management, bug tracking, troubleshooting, and ticketing systems. Collaborate with stakeholders to define technical requirements and ensure alignment with business goals. Facilitate release planning and deployment, ensuring timely and high-quality delivery. Identify and resolve technical issues swiftly to maintain project momentum. Conduct training sessions and technical workshops to upskill team members. Present project updates, technical proposals, and performance reports to senior leadership. Contribute individually to high-impact projects while also managing overall team productivity and morale. Skills & Requirements 8 10 years of experience in enterprise software development or a tech-driven organization. Strong understanding of software systems, client/server architecture, and cross-platform compatibility. Excellent troubleshooting and analytical skills with hands-on experience in modern development tools. Demonstrated leadership in managing software teams and delivering complex technical solutions. Proficiency in SDLC processes, Agile methodologies, and version control/configuration management systems. Strong verbal and written communication skills able to articulate technical concepts to non-technical stakeholders. Ability to think strategically and make data-driven technical decisions under pressure. Preferred Qualifications Experience with cloud infrastructure and DevOps practices. Exposure to frontend frameworks or mobile platforms is a plus. Background in mentoring teams and building scalable, secure applications. If you're passionate about leading technology teams, love solving complex problems, and want to make an impact we d love to connect with you.

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Senior Frontend Engineer (ReactJS) Location: Noida Employment Type: Full-Time Experience: 4 7 Years Must-Have Skills: JavaScript, ReactJS, Next.js About QueueBuster (DPD Technologies) QueueBuster , a product of DPD Technologies, is a leading retail-tech platform transforming how businesses manage their day-to-day operations. Powering over 75,000+ merchants worldwide, QueueBuster delivers a full suite of POS solutions, including Billing, Inventory, Digital Khata (Ledger), CRM, Loyalty Programs, eStore Integration, and Detailed Reporting. Serving industries such as retail, F&B, electronics, and FMCG, we empower businesses of every size from large format stores to small kiosks to operate smarter and scale efficiently. At QueueBuster, we foster a culture of innovation, creativity, and collaboration. Join us to build the future of retail tech. Role Overview We are seeking a Senior Frontend Engineer with deep expertise in ReactJS and modern frontend technologies. You ll play a critical role in building intuitive, responsive, and scalable user interfaces that enhance the customer experience. You will work closely with product managers, designers, and backend developers to bring our vision to life delivering pixel-perfect, high-performance, and maintainable applications. Key Responsibilities Collaborate with cross-functional teams to define and implement UI/UX requirements. Build and maintain high-quality, reusable, and scalable components using React.js and Next.js. Develop features with performance and responsiveness in mind across various devices and browsers. Write clean, maintainable code and ensure component and unit testing using tools like Jest or Mocha. Debug issues, troubleshoot bugs, and proactively optimize application performance. Ensure adherence to best practices in frontend architecture, code quality, and design patterns. Participate in peer code reviews and contribute to improving development processes. Stay up to date with emerging technologies and frameworks, and bring fresh ideas to the team. Document features, processes, and workflows clearly and effectively. Required Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related technical field. 4 7 years of experience in frontend web development with React.js. Strong command over JavaScript (ES6+), HTML5, CSS3, and DOM manipulation. Hands-on experience with React.js, Redux, Next.js, Flux, and Webpack. Familiarity with RESTful APIs and integration with frontend applications. Experience using frontend build tools such as Babel, NPM, Yarn, etc. Exposure to UI/UX design and translating wireframes into functional components. Proficiency in browser debugging tools and performance optimization. Experience with unit testing frameworks like Jest, Mocha, or similar. Good understanding of software development best practices, version control (e.g., Git), and Agile methodologies. Ability to convert complex business requirements into functional and efficient front-end features. Preferred Qualifications High ownership mindset and a proactive approach to problem-solving. Excellent oral and written communication skills. Strong organizational skills with the ability to manage multiple tasks and priorities. Willingness to explore new tools, technologies, and design patterns. Experience in maintaining technical documentation and process flows. Exposure to working in a product-based startup environment is a plus. Work with a fast-growing, high-impact tech product trusted by thousands of businesses. Be part of a collaborative and forward-thinking engineering team. Get hands-on experience building scalable systems and world-class UI. Opportunity to grow, take ownership, and influence the product roadmap. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Position Title: Logistics Engineer Wind Power Projects Department: Project Logistics / Supply Chain Industry: Renewable Energy (Wind / Solar) Experience: 4 5 Years Location: Noida Role Overview We are seeking a highly motivated and detail-oriented Logistics Engineer to lead and optimize logistics operations for Wind Power Projects with a core focus on customs clearance, transport coordination, and oversized cargo handling. This role is critical in ensuring the timely, cost-effective, and compliant movement of wind turbine components or solar equipment from global and domestic suppliers to remote project sites across India. The ideal candidate will bring strong experience in logistics planning, international trade documentation, vendor management, and large equipment transport, preferably within the renewable energy sector. Key Responsibilities End-to-End Logistics Management Oversee logistics for wind or solar project components including blades, nacelles, towers, modules, inverters, and Balance of System (BOS) equipment. Ensure seamless integration across freight, customs, transport, and site delivery. Customs Clearance & Regulatory Compliance Handle full customs clearance process with documentation for imports/exports, including invoice, packing list, Bill of Lading (BL), Certificate of Origin (COO), EPCG, LC, etc. Ensure adherence to India s customs regulations, EPCG schemes, and foreign trade policies. Stakeholder & Vendor Coordination Liaise with freight forwarders, shipping lines, customs agents, port authorities, and internal supply chain/project teams. Coordinate with domestic and international vendors for dispatch planning, shipping, and delivery schedules. Route Survey & Transport Planning Conduct route surveys for oversized components, especially wind turbine parts. Plan and monitor specialized transportation including trailers, cranes, and handling equipment. Schedule, Cost & Risk Management Track shipping milestones, proactively resolve logistics issues (delays, damages, detentions). Monitor and analyze logistics costs, and suggest cost optimization strategies. Support inventory planning and site coordination for unloading and storage. Compliance & Safety Ensure logistics operations adhere to statutory, safety, and environmental regulations during transit and handling. Support logistics audits and documentation control. Key Skills & Competencies Expertise in Customs Handling: Strong understanding of import/export laws, duty structures, EPCG schemes, and port operations. Oversized Cargo Logistics: Experience with heavy transport logistics for wind turbine components or similar equipment. Technical & Communication Skills: Strong coordination abilities with cross-functional teams and external vendors. Tools & Systems: Proficiency in MS Excel, SAP/ERP systems, and logistics tracking software. Qualifications B.E./B.Tech in Mechanical, Electrical, Industrial Engineering, or a related field. 4 5 years of relevant experience in logistics within the Renewable Energy sector (Wind or Solar projects preferred). Certification in International Logistics or Supply Chain Management (SCM) is an added advantage. Work on cutting-edge renewable energy projects that shape India's clean energy future. Collaborate with global suppliers and leading project execution teams. Gain exposure to complex logistics challenges in large-scale wind/solar infrastructure deployment. Qualification : B.E./B.Tech in Mechanical, Electrical, Industrial Engineering, or a related field

Job Title: CSR Project Co-ordinator Location: Noida Job Family: Sales and Marketing Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we are committed to advancing the noble work of farmers and builders worldwide with cutting-edge solutions. Our products enhance productivity and sustainability to meet the growing global demand for food and shelter. Join us and be part of a collaborative, global team where your skills contribute to building a better future through innovation in agriculture and construction. Job Purpose As CNH India continues to grow exponentially, our Corporate Social Responsibility (CSR) initiatives are expanding rapidly across education, health, environment, and skill development sectors. With 28 active projects and an annual budget of approximately 17 Crore, effective project monitoring, compliance, and impact assessment are critical. The CSR Project Co-ordinator will play a pivotal role in managing on-ground CSR projects, liaising with stakeholders, monitoring progress, ensuring timely delivery of milestones, and assisting in impact assessment and reporting. Key Responsibilities Manage and oversee CSR projects at various field sites ensuring adherence to implementation timelines. Act as a key liaison between internal teams, external partners, and project stakeholders. Monitor project milestones, ensuring completion and achievement of key results. Support impact assessment activities and contribute to detailed report writing. Ensure compliance with regulatory and company CSR policies. Help strengthen project monitoring frameworks and enhance overall project effectiveness. Experience & Qualifications Minimum 7-8 years of hands-on experience in the social/development sector. Proven expertise in field project implementation, monitoring, and impact assessment. Degree in MSW (Master of Social Work) preferred, or equivalent social sector operational experience. Dynamic career growth opportunities across a global platform. A supportive, inclusive, and respectful work culture. Flexible work arrangements. Competitive savings and retirement benefits. Tuition reimbursement programs. Parental leave and family support benefits including adoption assistance and fertility support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow Your Career. Build a Future. Join CNH Industrial and be part of an organization that empowers you to innovate, collaborate, and make a real impact in the communities we serve.

Job Title: Corporate Legal Counsel Location: Noida Company: EaseMyTrip.com Experience Required: 2 to 7 years Employment Type: Full-Time About the Role: EaseMyTrip.com is seeking a skilled Legal Counsel to manage a variety of corporate legal matters, particularly focused on contract drafting, negotiation, compliance, and intellectual property management. The role involves providing strategic legal support to senior management, ensuring regulatory compliance, and collaborating with cross-functional teams in a fast-paced travel-tech environment. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Contract Drafting & Review: Prepare, review, and manage commercial contracts including: Vendor & Service Agreements MOUs, NDAs, LOIs Reseller, Licensing, and Master Services Agreements Negotiation: Lead legal negotiations with internal teams and external attorneys. Compliance: Ensure adherence to all applicable corporate laws and regulations. IPR Management: Collaborate with product teams for patent/trademark identification. Conduct searches and draft filings for trademarks and other IP. Legal Document Administration: Maintain legal templates and records of executed contracts. Legal Research: Support contract creation and legal decisions with solid research. Training: Mentor junior legal staff and conduct internal sessions on compliance and legal awareness. Strategic Counsel: Advise leadership on legal implications of business strategies. Preferred Candidate Profile: Education: LLB or LLM (mandatory) Additional certifications in IPR or Corporate Law (preferred) Experience: 2 7 years in a similar legal role, preferably in a global or tech-focused firm Legal Expertise: Strong grasp of contract law, especially US & international contracts Knowledge of corporate compliance and data protection laws Technical Skills: Proficient in MS Word (standard & advanced contract features) Experience with legal management tools (preferred) Soft Skills: Excellent communication and negotiation skills Analytical thinker with a proactive, solution-oriented mindset Strong integrity and the ability to handle confidential information Be a part of one of India s fastest-growing travel technology platforms Work on impactful, high-stakes legal matters in a dynamic and innovative environment Opportunity to grow and shape the legal function of a well-established tech company Qualification : A graduate or postgraduate degree in law. Additional qualifications in intellectual property rights or related laws are preferred.

Job Title: Senior Cloud Engineer (Azure) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: Cloud Computing | DevOps | SaaS | Enterprise Tech About the Role We are looking for a Senior Cloud Engineer with hands-on expertise in Microsoft Azure to design, implement, and manage secure, scalable, and high-performing cloud infrastructure. You'll play a pivotal role in enabling cloud-native operations, optimizing costs, ensuring 24/7 availability, and driving automation across the cloud environment. This is an exciting opportunity for someone who thrives in a fast-paced, tech-first culture and is passionate about solving complex infrastructure challenges with automation, performance tuning, and cutting-edge DevOps practices. Key Responsibilities Design, build, and manage robust Azure cloud infrastructure for enterprise-grade applications. Implement and maintain CI/CD pipelines using Jenkins, Git, and other DevOps tools to support seamless software delivery. Ensure high availability, performance, and cost optimization of all Azure services and environments. Automate cloud provisioning and configuration using Terraform, ARM templates, Ansible, Azure CLI, and PowerShell. Troubleshoot system and network issues; conduct root cause analysis and apply long-term fixes. Set up monitoring and alerting systems using Azure Monitor, Nagios, and Graylog to maintain SLA uptime. Collaborate with engineering and product teams to ensure cloud architecture aligns with app design. Ensure compliance with cloud security policies, data governance standards, and disaster recovery protocols. Support containerization efforts using Docker and assist in Kubernetes environment setup (if applicable). Participate in rotational shifts to support a 12x7 production environment. Requirements Must-Have Skills 4 7 years of experience in Azure Cloud Engineering or related infrastructure roles. Deep understanding of Azure services (Compute, Storage, Networking, Security, RBAC). Strong scripting/automation skills in PowerShell, Bash, and Azure CLI. Experience with Terraform, ARM Templates, Ansible, or other IaC tools. Proficiency in CI/CD setup using Jenkins or similar. Familiarity with Linux environments, shell scripting, cron jobs, and server administration. Working knowledge of networking protocols and tools like Wireshark. Strong debugging and troubleshooting skills across OS, network, and app layers. Exposure to security tools such as HashiCorp Vault. Excellent communication and collaboration abilities. Education Bachelor s degree in Computer Science, IT, or related technical field. Preferred Qualifications Microsoft Certified: Azure Administrator Associate, Azure DevOps Engineer, or similar. Experience with Docker and Kubernetes container orchestration. Exposure to multi-cloud environments (AWS or Google Cloud) is a plus. Python scripting for automation is a plus. Shift Details 12x7 Support Model: Open to rotational shifts. 5 working days/week, 9-hour shifts. Work at the forefront of AI and SaaS innovation. Fast-track your career in a cloud-native, DevOps-first organization. Highly collaborative and energetic tech culture. Competitive compensation and performance-linked benefits. Be a key part of building scalable infrastructure for next-gen AI products. Apply today and become a core part of our engineering team driving global impact! Qualification : Bachelors degree in Computer Science, IT, or related technical field.

Fund Accounting Lead | Private Credit | NAV Calculation | Accounting & Financial Reporting | Noida Location: Noida, Uttar Pradesh, India Position: Fund Accounting Lead - Private Credit & Hedge Funds Department: Accounting MS Years of Experience: 6 to 12 years Open Positions: 1 Job Description: We are seeking an experienced Fund Accounting Lead to manage and oversee the accounting functions for private credit investments and hedge funds in Noida. In this leadership role, you will supervise a team of accountants, ensure timely and accurate financial reporting, and maintain compliance with industry standards and regulations. You will also play a key role in process improvements, risk management, and stakeholder communication. Key Responsibilities: Leadership & Supervision: Lead, mentor, and manage a team of accountants specializing in private credit accounting. Allocate tasks effectively, monitor team workload, and ensure timely completion of deliverables. Conduct performance reviews and provide constructive feedback to team members. Accounting & Financial Reporting: Oversee the preparation and review of financial statements and reports related to private credit investments. Ensure accurate accounting treatment for complex instruments such as debt structures, derivatives, and securitized products. Implement and maintain strong internal controls to ensure compliance with accounting standards like GAAP and IFRS, as well as regulatory requirements. Review fund expense allocations, income accruals, and investment valuations for accuracy. Process Improvement: Identify and implement process enhancements to streamline accounting operations and improve efficiency. Develop and maintain robust internal controls to ensure data integrity and compliance. Drive the implementation of improvements for accuracy and operational performance. Compliance & Risk Management: Ensure adherence to internal controls, policies, and procedures related to private credit accounting. Support internal and external audits, providing necessary documentation and explanations. Ensure proper risk management practices are in place for the accounting team. Stakeholder Communication: Serve as the primary point of contact for private credit accounting-related inquiries from both internal and external stakeholders. Prepare and present financial reports to senior management, investors, and clients. Core Activities: Prepare monthly financial reporting packages for Hedge Funds, including the determination of Net Asset Value (NAV), and preparing Statements of Asset and Liabilities and Profit and Loss Statements. Perform daily reconciliation of accounts between Geneva and Custodian/Prime Broker. Accurately accrue fund income and expenses, including management fees, performance fees, and other relevant charges, in line with applicable accounting standards. Ensure accurate and timely processing of capital activities, including subscriptions, redemptions, transfers, rollups, capital commitments, and calls. Prepare Investor and Client Reports, including Audit confirmations, Trade confirmations, etc. Assist with New Client Onboarding and the implementation of new fund structures. Required Skills and Experience: 6+ years of experience in fund accounting, specifically within private credit or hedge funds. Strong understanding of NAV calculation, investment valuations, and accounting standards (GAAP, IFRS). Extensive experience in financial reporting and regulatory filings related to private credit investments. Proven experience in accounting systems (e.g., Geneva) and managing complex financial transactions. Excellent knowledge of internal controls, compliance, and risk management in fund accounting. Strong leadership skills, with the ability to mentor and develop a team of accountants. Effective communication skills for presenting financial reports and interacting with stakeholders. Experience with audit support and managing client inquiries related to fund accounting. Preferred Skills: Prior experience in private equity or hedge fund accounting. Experience with client onboarding and the implementation of accounting systems and processes. Familiarity with performance fee and management fee calculations in the context of private credit funds.

Job Title: City Head Hyperlocal Quick Commerce (Noida) Location: Noida Company: Loadshare Networks About Loadshare Networks: Loadshare Networks is a tech-driven logistics company redefining how goods move across India. Since our founding in 2017, we ve grown rapidly into a Series C startup, backed by top-tier investors such as Tiger Global, Matrix Partners, Stellaris, and CDC. Our asset-light, integrated platform powers end-to-end logistics for India's largest brands, managing over 500,000 shipments daily. We offer a broad range of services from intra-city deliveries for food, e-commerce, and quick commerce to intercity trucking, linehaul, and warehousing. Role Overview: We re looking for a strategic and execution-focused City Head to lead our Hyperlocal - Quick Commerce operations in Noida. This role involves managing last-mile operations for over 50 Quick Commerce stores and scaling a major client s business by 20X within a year. Prior experience overseeing 20+ QC stores in a metro like Bangalore is essential. Key Responsibilities: Oversee end-to-end last-mile operations for 50+ Quick Commerce stores in Noida. Build, lead, and mentor a high-performing city operations team. Design, optimize, and enforce SOPs for hyperlocal logistics and deliveries. Monitor operational KPIs and drive data-led process improvements. Ensure adherence to safety protocols and regulatory compliance. Partner closely with the client to scale operations rapidly and sustainably. Qualifications & Skills: Bachelor s degree required; MBA or advanced degree is a plus. 7+ years of experience managing last-mile logistics, especially in grocery or quick commerce. Demonstrated success in leading city-scale operations and P&L ownership. Deep knowledge of hyperlocal delivery models and supply chain best practices. Strong analytical mindset with experience in using logistics and BI tools. Excellent leadership, communication, and stakeholder management skills. Comfortable working in a fast-paced, high-growth startup environment. Qualification : Bachelors degree required; MBA or advanced degree is a plus.

What you do Reporting to the Head of Mass Hiring & Steering, as the Regional Team Lead for Mass Hiring, you will lead the strategy and delivery of mass hiring for operational recruitment, managing a team of Recruiters across your designated region. You will collaborate with Senior Operations Leaders and Recruiters to enhance recruitment efforts, align workforce planning, meet operations requirements and allocate/ deploying recruiter resources effectively where needed. In addition, you will develop and optimize sourcing strategies to attract the right candidates for your region. Working within the wider People & Culture team you will actively contribute and collaborate with both regional/ Global HRBP team along with HR Country Leads across the respective region. You will understand the local and regional requirements strategic workforce planning, employer branding and building local market relationships (agency, universities & careers fairs) to support with sourcing strategies. In details, you will be responsible for: - Ensuring the global mass hiring recruitment approach is applied regionally, control its governance and quality - Building strong relationships, acting as a trusted advisor and strategic partner to the Senior Operations Leaders, regional and HR community - Working to understand and identifying today's and tomorrow's staffing needs; anticipating, designing and implementing recruitment strategies - Developing and deploying a variety of cost-effective sourcing channels to increase brand awareness and attraction - Leading, coaching, developing and mentoring a team of committed local recruiters in the region of your scope - Assisting to design and roll out employer branding strategies to target the current and future skills required What you bring Relevant Commercial Operations background understanding the way of working for Operations, understanding workforce planning, identify top talent and be a collaborative business partner Proven senior recruitment experience and/or experience leading a recruitment team in a call center environment preferred Experience with development at scale employer branding strategies Experience in a leadership role identifying skill gaps/ opportunities, buildinglearning pathways and managing teams performance excellence Be agile, adaptable and a champion of change with experience of multicultural environment Experience managing and working towards SLA and KPI s Excellent interpersonal skills and ability to liaise and collaborate with senior business/Functional Heads Solutions focused mindset identified solutions rather than problem. Ability to influence and show resilience navigating through demand and business requirements Excellent written and oral communication in English Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 64634 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.

The Team This position is part of the My Oracle Support Applications group. My Oracle Support is a mission-critical application used by Oracle Customer Support to manage and resolve all customer-initiated requests for different Oracle products. Oracle is investing in the next generation of My Oracle Support, utilizing OCI, PaaS, and SaaS offerings from Oracle's technology and application stack to enhance customer experience. We are a team of motivated application engineers with expertise across the enterprise application technology stack. We work in small agile teams to solve complex and high-impact problems. Career Level: IC3 (Individual Contributor 3) Responsibilities: Full Software Lifecycle: Design and development of UI and microservices solutions. Software Development: Involved in application analysis, design, development, verification, and validation, ensuring adherence to industry guidelines and best practices. Independence in Role: Complete tasks with minimal supervision or guidance. Research and Evaluation: Research and evaluate software products and development tools for enhancing solutions. Root Cause Analysis: Assimilate and analyze disparate information (log files, error messages, etc.) to perform root cause analysis. High Availability & Performance: Ensure optimum performance, high availability, and stability of the solutions. Multisite Collaboration: Work seamlessly in a multisite, multicultural development team. Results-Oriented: Focus on delivering results and taking actions to resolve issues efficiently. What You Will Need: Education: Graduate or Post Graduate degree in Computer Science or equivalent qualification. Experience: Minimum 3 years of software engineering experience in delivering products and solutions in a commercial environment. Key Skills: UI Development: Expertise in HTML, CSS, JavaScript, jQuery. JavaScript Frameworks: Experience with at least one JavaScript framework like Angular, React, etc. Microservices: Experience with Microservices architecture, development, and deployment on Docker/Kubernetes using Helm charts. API & Integration: Deep understanding of API and integration technologies, such as REST, SOAP, JSON, XML, message queues, and integration patterns/frameworks. Microservices Development: 2+ years of experience building microservices using JAVA, JAX-RS, etc. OO Design: Demonstrated Object-Oriented design skills and familiarity with GOF/J2EE design patterns. Database: Experience with RDBMS systems (e.g., Oracle, SQL Server). Cloud Technologies: Experience working with cloud computing technologies like GCP, AWS, Oracle, or OpenStack is a plus. Additional Skills: Helidon & Micro Profiles: Hands-on experience with Helidon and Micro profiles is a plus. Web Development: Familiarity with OJET and VBCS is desirable. Testing Frameworks: Experience with test development using Mocha/Chai, Jasmine, and Cucumber is an added advantage. CI/CD: Experience implementing continuous integration and delivery (CI/CD) concepts using tools like Jenkins, GitHub, Bamboo, Gradle/Maven, Artifactory. Java Testing Frameworks: Knowledge of frameworks like JUnit, Mockito, Power Mockito for automated testing using Cucumber. About Us: As a global leader in cloud technology, Oracle leverages tomorrow s technologies to tackle today s challenges. My Oracle Support is a cornerstone application that supports Oracle customers, and we're investing in its next-generation development to improve the customer support experience. Join us in building the future of customer support with cutting-edge technologies. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law. Qualification : Graduate or Post Graduate degree in Computer Science or equivalent qualification.

Position: Technical Writer Experience: 3 to 10 years Education: Bachelor s / Master s degree in any field Role Overview We are seeking an experienced Technical Writer to develop and maintain high-quality documentation that supports our software products. This role requires collaboration with Subject Matter Experts (SMEs), Product Management, and Support teams to create user-friendly, accurate, and comprehensive documents tailored to our customers' needs. Key Responsibilities Develop and follow documentation plans and project schedules, while staying adaptable to changing requirements. Write, edit, and maintain a wide range of software documentation, including user guides, installation manuals, configuration guides, and API documentation. Collaborate closely with SMEs, Support, and Product Management to fully understand product functionality and ensure accurate information is documented. Ensure all documentation deliverables adhere to established quality standards, including consistency, clarity, accuracy, and completeness. Produce developer-focused documentation explaining the usage of APIs/REST APIs and web services. Where feasible, install and use the products being documented to gain hands-on knowledge. Perform self-reviews to ensure proper grammar, language consistency, and adherence to writing style guidelines. Manage additional documentation or functional responsibilities as required. Required Qualifications & Skills Bachelor s / Master s degree in any field. 3 to 10 years of experience in creating software documentation within technology companies. Excellent written and verbal communication skills, with strong attention to detail. Proficiency in using documentation and editing tools, as well as familiarity with writing style guides (e.g., Microsoft Writing Style Guide). Ability to work both independently and collaboratively within cross-functional teams. Quick learner with the ability to grasp new technical concepts efficiently. Strong organizational skills, with the ability to manage multiple projects simultaneously. Comfortable working under tight deadlines and balancing competing priorities in a fast-paced environment. Preferred (Good to Have) Skills Hands-on experience with tools such as: Adobe RoboHelp, MS Office, Adobe Acrobat Graphic tools like SnagIt, Captivate, or Camtasia Basic knowledge of version control systems (e.g., Tortoise SVN) Qualification : Bachelors / Masters degree in any field.

IT Security Manager General Purpose: Security leader with a background in AWS and cloud Security. A successful candidate will have excellent written and verbal skills, be organized, and have expert level skills in the field of IT and Cloud Security. You will help define and enforce our security policies and procedures. You must have demonstrable experience and skills in Cloud based security and have managed and built successful security operations in the past. You must be capable of leading from the front lines, this position requires both hands on technical experience as well as management skills. Reporting to the Director of Information Technology, you will be responsible for architecting and implementing our IT Security policies. Job Status: Full Time Essential Duties & Responsibilities: Provide leadership and technology vision to the IT Security team Perform internal Security Audits Participate in external Security Audits Document, implement and monitor adherence to IT security standards Assess and improve security metrics Work on improving security tools and operations Monitor and manage IDS, vulnerability scanning & assessments Work as DPO (Data Privacy Officer) for the company Create awareness in the company on Security, Privacy and compliance requirements Ensure security and privacy training for staff involved in data processing Conducting security and privacy audits to ensure compliance and address potential issues proactively Serving as the point of contact between the company and clients for privacy controls Log aggregation and analysis Manage Anti-Virus Address security and data breach related issues and incidents Minimum Requirements: CISSP, Security+ or equivalent certification 10+ years of Cyber Security experience 5+ years of IT management experience 5+ years of AWS experience 3+ years of experience with Identity & Access Management tools 10+ years of Linux & Windows Security administration Experience with managing Cloud and Container Security Experience with Network and Application penetration testing Experience with Vulnerability scanners, IDS and IPS deployment and monitoring Experience with SIEM tools Experience in developing, documenting and implementing security standards Experience with Security Automation and Orchestration tools Experience with Incident Response & Management, Vulnerability Management, Patch Management Experience managing security operations and teams Ensure Customer Satisfaction Ensure success and be accountable for individual product/project Accountable for Quality of the product/project and deliverables Drive Continual improvement programs to bring organization efficiencies process, tools, skills etc. Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure Ensure deep dive conduct of RCAs and ensure CAPAs to closure Ensure a metrics driven organization Additional Qualifications: Experience with Datadog or equivalent monitoring tools (Logz.io, Splunk, Nagios, SumLogic) Experience with practices such as Change Management and Configuration Management Experience with Infrastructure as Code and tools such as Chef, Ansible, Puppet Experience hardening Operating Systems and Applications (Centos, RHEL, Ubuntu, Windows) Endpoint security management Experience working in GxP environments Experience with practices such as Change Management and Configuration Management