SLA Jobs in Mohali

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Title: Full Stack Developer Location: Mohali Experience: 3-5 Years Openings: 4 Department: Web Development Education & Qualification UG: B.Tech/B.E/BCA (IT/Computer Science) PG: MCA/M.Tech/MS/M.Sc (Science) Position Summary We are looking for a Full Stack Developer to join our engineering team and contribute to the development of innovative software products. The ideal candidate should be able to quickly learn existing systems and components and actively participate in extending them to support business growth. Roles & Responsibilities Software Development & Maintenance Hands-on development and maintenance of web applications. Code, design, test, and debug software components. Follow Test-Driven Development (TDD) for high-quality code. Conduct code and design reviews to ensure best practices. Collaboration & Communication Maintain effective communication via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Collaborate with cross-functional teams for smooth project execution. Critical Thinking & Problem-Solving Balance short-term needs with long-term goals. Identify requirements and mitigate risks proactively. Handle complex technical challenges with innovative solutions. Initiative & Ownership Take ownership of tasks and follow through to completion. Work independently or in a team-oriented environment. Technical Skills & Requirements Mandatory Skills: ES6+ (EcmaScript 6+), JavaScript Node.js, Express.js React.js or Angular.js MySQL or MongoDB Good to Have: GraphQL AWS Services & Serverless Architecture Microservices Architecture Familiarity with Linters, Webpack, Grunt, Gulp Candidate Profile Strong understanding of JavaScript & Object-Oriented Design Follows best practices and coding standards Strong problem-solving skills Willingness to accept challenges and solve complex problems Ability to work independently or collaboratively Join our team and build cutting-edge web solutions!

Job Title: Associate Software Engineer (MERN Stack) Location: Mohali, India Department: Web Development Experience: 0.9 1.5 years Openings: 10 Position Summary We are looking for a talented MERN Stack Developer to join our engineering team. The ideal candidate will assist in the development of innovative software products, quickly learn existing systems, and actively participate in enhancing them as the business grows. Essential Duties and Responsibilities Software Development Hands-on development and maintenance of web applications. Perform coding, design, testing, and system maintenance. Conduct code and design reviews. Utilize a Test-Driven Development (TDD) approach to deliver high-quality code. Collaboration & Communication Communicate effectively via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Work collaboratively with cross-functional teams. Problem-Solving & Initiative Balance short-term needs with long-term goals. Analyze potential risks and find solutions proactively. Take ownership of tasks and follow through to completion. Technical Requirements Mandatory Skills: Proficiency in ES6+ (EcmaScript 6+), JavaScript. Hands-on experience with Node.js, React, Express.js. Knowledge of MySQL or MongoDB. Good to Have: Experience with GraphQL (plus). Familiarity with Serverless & Microservices Architecture. Understanding of AWS services (Primary ones). Experience with Linters, Webpack, Grunt, Gulp (plus). Candidate Profile Follows industry standards and best coding practices. Strong understanding of JavaScript & Object-Oriented Design. Good problem-solving and analytical skills. Willingness to accept challenges and tackle complex problems. Ability to work independently or within a team environment. Qualification & Experience Degree: B.Tech or MCA in Computer Science or equivalent. Experience: 0.9 to 1.5 years in a functional or technical role. Knowledge in Web Development and related technologies. Kickstart your career with us and grow as a Full Stack Developer! Qualification : Degree B.Tech or MCA in Computer Science or equivalent.