SMB Jobs in Bengaluru

About Salesforce At Salesforce, we help companies leverage our powerful CRM platform and innovative technology solutions to drive digital transformation. With a commitment to personal and professional growth, we empower individuals to achieve business results while making a meaningful impact. As part of our rapidly growing SMB segment, we re looking for a dynamic Presales Solution Engineer to help shape the future of business technology. Position Overview This is an outstanding opportunity for an experienced Presales professional to collaborate with the Sales team and showcase Salesforce s capabilities in driving digital transformation for SMBs. The ideal candidate will be passionate about helping businesses unlock their potential through strategic use of technology, building meaningful solutions, and driving business outcomes. Your Impact Strategic Partnership: Work closely with Sales teams to foster relationships with prospects and existing customers, driving customer success and sales growth. Discovery Expertise: Lead outcome-driven conversations to deeply understand customer business requirements, uncover challenges, and guide discovery sessions. Solution Visionary: Co-create tailored solutions on the Salesforce platform, aligning short and long-term goals with the customer s digital transformation journey. Compelling Demonstrations: Design and deliver product demos, showcasing the versatility and impact of Salesforce solutions. Continuous Learning: Engage in training and certification programs to stay ahead of industry trends and enhance expertise. Field Feedback: Act as a liaison between customers, product teams, and enablement teams to provide valuable field insights that enhance product offerings. Trusted Advisor: Serve as an expert consultant, demonstrating the business value of Salesforce solutions to both technical and business leaders. Key Responsibilities Thought Leadership: Drive customer success and digital transformation through innovative solutions. Solution Building: Run discovery sessions, engage with business users, and design presentations, demonstrations, and prototypes. Roadmap Creation: Build roadmaps to clearly articulate how customers can evolve from their current state to their desired future state. Executive Communication: Present business value to managers and executives, making complex solutions understandable. Customer Engagements: Lead multiple customer engagements, balancing responsibilities and delivering impact. Collaboration: Be a collaborative team member who shares knowledge and supports others in delivering high-quality solutions. RFP/RFI Responses: Provide functional and technical responses to customer requests for proposals or information. What You Bring Experience: A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions. Solution Selling Expertise: Strong experience in pre-sales and implementation, especially for enterprise customers. Business Analysis: Experience building business cases, return on investment analysis, and driving customer journeys. Cloud Knowledge: Understanding of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions. Presentation Skills: Outstanding verbal and written communication skills, with an emphasis on needs analysis, business justification, and closing. Problem-Solving: Ability to think creatively and develop innovative solutions to meet customer needs. Ready to Join the Salesforce Team? If you re an innovative thinker with a passion for driving change and delivering impactful solutions, we d love to have you on our team to help shape the future of Salesforce-powered transformation. Qualification : A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions.

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

Job Title: Senior Filesystem Developer (NFS, SMB) Location: Bangalore Experience: 6+ Years Job Overview We are looking for a highly skilled Senior Filesystem Developer with extensive experience in developing, optimizing, and maintaining filesystem protocols such as NFS (Network File System) and SMB (Server Message Block). The ideal candidate will be responsible for creating efficient and robust distributed storage solutions while enhancing filesystem performance. You will be working on cutting-edge projects to build and improve the infrastructure of our storage systems. Key Responsibilities Filesystem Protocol Development: Develop and maintain filesystem protocols like NFS (v3/v4) and SMB/CIFS, ensuring high performance and scalability in distributed environments. Optimization & Performance Tuning: Continuously improve the efficiency and performance of filesystem protocols, analyzing bottlenecks and addressing performance issues. System-Level Integration: Collaborate with system-level teams to integrate and optimize filesystem components with kernel-level subsystems and user-space applications. Debugging & Troubleshooting: Utilize diagnostic tools (e.g., tcpdump, Wireshark, perf, ftrace) to identify and resolve network, protocol, and filesystem-related issues. Collaboration & Documentation: Work closely with cross-functional teams (e.g., networking, storage) to ensure seamless integration and implementation of storage solutions. Document processes, best practices, and optimizations. Required Skills & Qualifications Technical Expertise: Proven experience in filesystem development or protocol-level programming. Proficiency in C programming, with a solid understanding of kernel-level and user-space interactions. Deep knowledge of NFS (v3/v4) and SMB/CIFS protocols, including their implementation and behaviors. System-Level Knowledge: Strong experience with kernel-level filesystems and the Virtual File System (VFS) layer. Familiarity with distributed storage systems and clustered filesystem architectures. Networking & Protocols: Solid understanding of network protocols such as TCP/IP, RPC, and DNS, particularly as they relate to file-sharing systems. Experience in debugging network and protocol-level issues in a distributed environment. Debugging & Troubleshooting: Expertise with diagnostic tools such as tcpdump, Wireshark, perf, and ftrace. Strong analytical and problem-solving skills to identify and resolve bugs and performance bottlenecks in filesystem protocols. Preferred Skills Distributed & Parallel Filesystems: Experience working with distributed and parallel filesystems, ensuring high availability and fault tolerance in storage systems. Cloud-Based Storage Solutions: Familiarity with cloud-based file storage solutions (e.g., object storage systems, cloud NAS/SAN). Security: Knowledge of encryption and security standards related to file storage and secure file sharing. This role presents an exciting opportunity to work with cutting-edge technology and make significant contributions to the development of high-performance, distributed filesystem solutions. You will be part of a dynamic team focused on pushing the boundaries of storage systems while solving complex problems.

Job Description: As a Key Account Delivery Manager (KADM) at Lenovo, you will be a customer-facing resource within the services operation, responsible for ensuring exceptional service delivery to commercial customers. You will drive incident resolution, manage escalations, and enhance service excellence through collaboration with internal teams and field service partners. By proactively engaging with customers and utilizing a predictive mindset, you will work to increase customer loyalty and satisfaction while identifying potential revenue opportunities. 1.1.1. Responsibilities: 1. Service Delivery Management: Drive service delivery to commercial customers, ensuring incidents and service calls are addressed promptly. Manage escalation mitigation and ensure resolutions are provided in a timely manner. 2. Customer Engagement and Loyalty: Proactively engage with customers to understand their needs and increase their satisfaction and loyalty. Drive customer retention through value-added services and joint efforts with the sales team to address issues and manage expectations. 3. Field Service Partner Management: Manage field service partners in the assigned territory, ensuring KPIs are met through field visits, reviews, and cadences. 4. Collaboration with Internal Teams: Coordinate with delivery verticals, support teams, and business/product teams to align on customer delivery plans and resolve issues effectively. Conduct customer interactions, including QBRs, service clinics, and CXO engagements, to build strong relationships and drive service excellence. 5. Proactive Problem Solving: Leverage a solution-seeking mindset to predict customer issues and address them before they escalate. Drive faster turnaround times (TAT) and ensure operational efficiency by focusing on key metrics such as RMA, repeat repairs, and parts consumption. 6. Learning and Knowledge Sharing: Participate in technical resolution discussions with customers, sharing insights and learnings to improve service delivery in similar situations. 1.1.2. Key Performance Indicators (KPIs): Maintain and grow Customer Satisfaction (CSAT) scores. Drive faster turnaround times (TAT) for service requests. Optimize operational parameters including RMA, repeat repairs, and parts consumption. Improve field service productivity and order closure ratio with field partners. 1.1.3. Candidate Requirements: Experience: 8+ years in service delivery, with at least 5 years of hands-on experience managing large enterprise, global, or SMB accounts. Field Service Management: Proven track record in managing field service partners and resources. Stakeholder Management: Ability to build and maintain relationships with key stakeholders, ensuring alignment with customer needs. Analytical Skills: Strong ability to structure thoughts and actions based on data analysis and customer feedback. Education: Preferably an Engineering graduate with a PGDBA/MBA from a reputable institution. Technical Knowledge: Knowledge of computer hardware, workstations, servers, and related technology is a plus. 1.1.4. Why Work at Lenovo: At Lenovo, we are committed to delivering smarter technology for all. As a global leader with over $57 billion in revenue, we offer a dynamic and inclusive work environment where innovation drives success. Working at Lenovo means working at the forefront of technology and delivering solutions that make a difference. If you're ready to be part of our journey, join us in shaping the future of technology and enhancing customer experiences. Qualification : Preferably an Engineering graduate with a PGDBA/MBA from a reputable institution.

OpenBMC Developer Location: Bangalore, Karnataka, India Experience: 2 10 Years Job Type: Full-Time Education: Bachelor s Degree (Master s preferred) Industry: Technology / Firmware Development Company: IBM India Systems Development Lab (ISDL) Introduction: IBM is one of the world s largest and most innovative technology companies, operating in over 170 countries. With a legacy of more than 100 years, IBM is at the forefront of global transformation, reshaping industries through the power of Cloud, AI, Analytics, Security, Mobile, and IoT. At IBM, we believe in doing work that matters. We re building a smarter business and a better world and we want bright, driven minds like yours to join us. This is your opportunity to become an essential part of a company that fosters creativity, growth, and the pursuit of innovation. About the Role: As a Firmware Developer in our India Systems Development Lab (ISDL), you will contribute to the design and development of features for IBM's next-generation enterprise Power servers. Working within the global WW Firmware Development Organization, you will focus on cutting-edge development on the OpenBMC stack, helping shape the future of server infrastructure. Your Responsibilities: Design and develop firmware components and features independently and collaboratively. Work on the OpenBMC stack, contributing to the architecture and feature development for IBM Power systems. Collaborate with cross-functional, global teams in an Agile environment. Participate in code reviews, debugging, and hardware bring-up activities. Ensure the delivery of high-quality, efficient, and scalable code. Required Technical and Professional Expertise: 2 10 years of relevant industry experience. Strong programming skills in Modern C++ (including STL, data structures, and design patterns). Solid understanding of Linux operating systems, with hands-on experience across various flavors. Experience with open-source tools and scripting: Git, Gerrit, Jenkins, Bitbake, Python/Perl. Excellent debugging and problem-solving skills. Ability to work independently as a self-starter and as part of a global agile team. Preferred Technical and Professional Experience: Prior experience in OpenBMC development. Exposure to server management protocols: Redfish, REST, HTTP. Familiarity with hardware abstraction, including protocols like I2C, SPI, GPIO and Device Tree manipulation. Understanding of networking concepts (Socket programming, SSL, certificates, Linux firewalls). Experience with C++17 or C++20 standards is highly desirable. Involvement in hardware bring-up or low-level firmware debugging is a strong plus. Work on industry-leading systems powering the world's critical infrastructure. Collaborate with global innovators across cutting-edge domains. Enjoy a workplace that values diversity, learning, and career growth. Be part of a company committed to building a smarter planet. Qualification : Bachelors Degree (Masters preferred)

Senior Financial Data Analytics Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Finance Staff Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation with AI and data solutions like Cognite Atlas AI and Cognite Data Fusion. Recognized for innovation and impact, we serve industries such as Oil & Gas, Chemicals, Pharma, and Manufacturing. Role Overview We re looking for a data-driven FP&A Data Analyst to strengthen our financial data infrastructure, deliver impactful analytics, and support decision-making through automation and reporting. You ll collaborate across Finance, Revenue Ops, and other teams, and contribute to FP&A software implementation and management. Key Responsibilities Build and maintain a scalable, reliable financial data foundation. Develop insightful Power BI dashboards and reports to aid financial planning and forecasting. Perform deep-dive analyses on financial trends and business drivers. Automate reporting processes and streamline data workflows. Collaborate with FP&A, Accounting, and BI teams to align insights with business goals. Support FP&A software selection, implementation, and ongoing management. Handle ad-hoc data requests, financial modeling, and scenario planning. Your Profile Bachelor s degree in Finance, Accounting, Economics, Data Science, or related (Master s/MBA preferred). 5 8 years of FP&A, data modeling, and financial reporting experience. Strong skills in Power BI (or Tableau), advanced SQL, and financial modeling. Experience automating reporting and managing FP&A tools. Familiarity with ERP/financial systems (e.g., NetSuite). Detail-oriented, analytical thinker with excellent communication and collaboration skills. SaaS/technology industry experience and project management skills are a plus. Inclusive culture with 70+ nationalities and strong DEI focus. Modern, collaborative office in Bengaluru with hybrid work options. Flat organizational structure with direct access to decision-makers. Opportunity to work on impactful projects alongside top industry talent. Engage in Cognite community events and contribute to innovative digital transformation efforts. Excited to help shape the future of financial analytics at Cognite? Apply now! Qualification : Bachelors degree in Finance, Accounting, Economics, Data Science, or related (Masters/MBA preferred).

Electrical Principal Engineer FPGA Team Location: Bengaluru, India Team: Electrical Engineering Company: Dell Technologies Role Overview As a Principal Electrical Engineer, you will contribute to the architecture, design, and validation of FPGA-based hardware systems for Dell s next-generation enterprise servers. This role involves working across global teams to deliver robust, scalable, and efficient PCBA (Printed Circuit Board Assembly) and logic solutions that align with industry standards and internal requirements. Key Responsibilities Architect and design next-gen hardware features in collaboration with front-end teams and partners. Analyze and recommend trade-offs in design features and costs. Guide global teams with best practices in electronic hardware design. Own and deliver system interfaces and support cross-functional development efforts. Create comprehensive documentation for testing and validation. Essential Requirements 8 12 years of experience in FPGA hardware verification using Verilog, SystemVerilog, VHDL. Expertise in UVM, ABV (Assertion-Based Verification), code coverage, and unit-level simulation. Knowledge in digital design methodologies: CDC (Clock Domain Crossing) RDC (Reset Domain Crossing) Static timing analysis Experience with x86 or ARM architectures. Familiarity with peripheral protocols: I2C, I3C, SMBus, IPMI, IPMB. Strong background in both analog and digital design. Understanding of hardware/software co-design and debugging complex systems. Desirable Qualifications Experience with Intel/AMD x86 and ARM-based systems. Hands-on with FPGA tools: Xilinx, Lattice, Altera Quartus, ModelSim/QuestaSim. Passion for mentoring and knowledge sharing. Dell Technologies offers a collaborative and innovative environment where hardware engineers work at the forefront of industry advancements. You'll be empowered to lead cutting-edge hardware projects, influence product design, and make a lasting impact on the future of enterprise technology.