SME Jobs in Bengaluru

Subject Matter Expert (SME) Production Optimization Location: Bengaluru Department: Global Strategic Services Data Science EMEA Employment Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation through AI and data. Our flagship solutions include Cognite Atlas AI and Cognite Data Fusion (CDF), empowering industries such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy to optimize operations and innovate at scale. We have been honored with awards like the 2022 Technology Innovation Leader and 2024 Microsoft Energy and Resources Partner of the Year. Our Values Impact: Deliver meaningful results in every endeavor. Ownership: Take responsibility beyond boundaries, fostering inclusivity and teamwork. Relentless: Innovate persistently with resilience and care. Role Overview As a Production Optimization SME, you will leverage deep industry expertise to guide Cognite s Data Science and Customer Success teams in delivering data-driven production optimization solutions. Acting as a trusted advisor, you will collaborate with project teams and customers to ensure maximum value realization through strategic and technical guidance. Key Responsibilities Advise customers and internal teams on production optimization challenges and solutions. Collaborate with Project Managers, Customer Success, Sales, and Product teams to align delivery with business goals. Translate customer needs into actionable project scopes and solution designs. Demonstrate the value of Cognite Data Fusion and related applications for production optimization. Create demos, visualizations, and supporting materials for customer implementations. Provide on-site technical support and mentoring to technical teams, especially data scientists. Gather and relay customer feedback to improve products and solutions. Stay current on industry trends, Big Data, Business Intelligence, and Machine Learning technologies. What You Bring Bachelor s degree in Petroleum Engineering, Chemical Engineering, or related technical field. 5+ years experience in production engineering with expertise in: Optimizing production near wellbore, completions, and pipeline/network systems Designing and troubleshooting artificial lift systems (ESP, gas-lift, sucker rod pumps) Using multiphase flow simulators (Prosper, Gap, Pipesim) Analyzing reservoir and well performance data Conducting flow assurance studies (corrosion, scale, wax, hydrates, slugs) Familiarity with data-driven production optimization challenges and technologies. Python programming skills are a plus. Excellent presentation, coaching, and communication skills across organizational levels. Self-motivated, results-driven, and able to work independently and collaboratively. Proficient in English. Join a diverse, global team representing 70+ nationalities, with a strong focus on Diversity, Equality, and Inclusion (DEI). Work from a modern hybrid office environment in Bengaluru (Rathi Legacy, Hoodi). Enjoy a flat organization with direct access to leadership and minimal bureaucracy. Collaborate on ambitious projects impacting multiple industries worldwide. Engage with the Cognite HUB to exchange ideas and connect with peers and partners. Make Your Impact Be part of Cognite s mission to power digital transformation with DataOps and AI, enabling industrial clients to optimize operations sustainably and make better decisions every day. We welcome candidates from all backgrounds apply today! Qualification : Bachelors degree in Petroleum Engineering, Chemical Engineering, or related technical field.

Sr. Credit Manager (Underwriting) Location: Bengaluru, India Employment Type: Full-Time Experience: 4 8 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., part of the OfBusiness Group, is a fast-growing Fintech NBFC specializing in B2B lending for SMEs and Emerging Corporates. Headquartered in Gurugram, with a presence in 20+ cities across India, OXYZO has built a robust financial portfolio with 8,000 Cr AUM and 300 Cr PAT, backed by marquee investors including Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a dynamic and detail-oriented Sr. Credit Manager (Underwriting) to lead credit evaluation and risk analysis for SME and corporate loan proposals. Based out of Bengaluru, you ll play a pivotal role in credit appraisal, policy adherence, and risk mitigation across unsecured and secured lending. Key Responsibilities Underwrite and Appraise credit proposals in line with internal policies and turnaround time (TAT). Conduct deep-dive Financial Analysis, including P&L, balance sheet, ratio, and cash flow assessments. Perform Banking Analysis: identify anchors, repayment trends, credit behavior, and working capital cycles. Lead Personal Discussions (PDs) to assess borrower intent, business viability, and ground-level insights. Review Statutory Filings: Analyze GST returns, tax filings, and potential liquidity issues. Execute Legal & Background Checks to identify red flags or compliance issues. Recommend loan approval/rejection decisions based on merit, data, and risk perception. Collaborate with Sales, Risk, Operations, and Cross-sell Teams to facilitate end-to-end case closure and business enablement. Perform Portfolio Analysis to identify risk trends, exposure limits, and policy recommendations. Candidate Profile Educational Background: Strong academic credentials in Finance, Accounting, or Business. Experience: 4 8 years in Credit Underwriting, preferably in SME Lending, NBFC, or Commercial Banking. Strong analytical, judgmental, and communication skills. Highly self-driven, agile, and capable of working in a fast-paced, target-driven environment. Fluency in English and Kannada. Comfortable with field-level due diligence and travel as needed. Fast-Track Career Growth Step into high-impact, decision-making roles early in your journey. Ownership & Autonomy Take full charge of credit decisions and business outcomes. Exceptional Peer Group Work with some of the smartest minds in fintech and lending. High-Impact Work Shape credit strategy for underserved and high-potential SME segments. Competitive Pay Attractive compensation structure with performance-linked rewards. Culture That Thrives A high-energy, mission-driven workplace.

Summary Provides accurate, timely, and meaningful financial analysis to influence business decisions. Provides analysis to business partners, including: business planning, budgeting, forecasting, and reconciliations. Participates on cross-functional work teams. Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have best-in-class access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. This role will be part of the Global Services Finance team reporting into the overall GS CFIN ATR Lead for EMEA region. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance in a J&J way to our Operating Companies around the world. As CFIN ATR Platform Team SME, you will have the opportunity to join the Global Platform Team supporting the Data Quality Process for one or more platforms replicating to CFIN. This role will work across GS operational process teams, LTI, GPOs and together with GS ATR Regional Platform teams, to ensure that we have an integrated approach to our monthly data reconciliation reporting. This will include interaction with our LTI partners from Data Quality, coordinating root cause error resolution, and discuss sustainable solutions. The CFIN ATR SME will manage processes such as manual journal entries preparation and posting, identification of opportunities in the process, Reconciliation package preparation and communication and coordination with various Global Services, FSDM, Data Integrity Teams among others. Key Responsibilities: Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo Maintain Operational Excellence Responsible for performing accounting and daily operations for CFIN ATR processes for their platform(s). Accountable for completeness, accuracy and validity of the actuals reported within process/entity scope. Provide support to the replication error resolution process for Source ERPs to SAP CFIN. Post journals in SAP CFIN according to the need generated by replication errors. Prepare the reconciliation package for Sales and Trial Balance accounts monthly as indicated in associated SOX controls. Support review of sustainability points that are still in process. Use and management of confidential information. Be a Trusted Business Partner Work with other SMEs/analysts on process and operational matters. Cross sector, cross region, and cross process alignments, and ensuring good documentation is maintained and consistency of a global approach. Create Game-Changing Innovation Generate ideas, fosters, and implements continuous improvement, identifying and pursuing process efficiency opportunities. Manage process improvements, generating ideas and implementing in line with global standards. Qualifications: Education A minimum of a bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. CPA, CMA, MBA and/or other financial certifications is preferred. Required At least 3-5 years of professional experience is required. Strong interpersonal skills and the ability to interact with employees at all levels. Be open to new ideas, rapid change and embracing new technologies. Strong Analytical Skills. Location Bangalore Preferred Experience with Central Finance (Cfin) Experience in a Shared Service Centre of a multinational corporation or BPO. Experience in a Global Account to Report function of a large multi-state company. Ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach. Successfully manage multiple priorities, be very organized and work efficiently to tight deadlines. Solid US GAAP accounting knowledge. Digital/ intelligent automation capabilities. Other Proficient in ERP systems (SAP preferred) and MS Office in particular Excel. Candidates may be asked to work shifts to align with global assignments in Americas / EMEA / Asia as per the global nature of the platform Lead/Participate in other Regional/Global/Cross functional duties as assigned. Strong written and verbal communication skills in English, other language skills desirable.

Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Groom new hires & provide floor support to enhance the customer experience Real Time support to advisors and monitor performance Identify root cause issues and recommend solutions. Effectively monitor and evaluate performance. Provide appropriate Coaching, evaluation feedback to Advisors. Handle voice calls and chat within the skill set. Perform transaction monitoring evaluations. Create, maintain and execute coaching plans, ensuring up-skilling to meet and exceed performance targets Work collaboratively with customers to deliver high levels of First Contact Resolution and Customer Satisfaction Key Skills and knowledge : Excellent written & verbal communication skills Strong customer service aptitude Strong Excel & Analytical skills shall be an added advantage. flexible, sensitive and open minded when dealing with customers. Expertise & proficiency in Banking products preferably credit cards Knowledge of Quality metrics & guidelines Experience in coaching individuals via observation, feedback, mentoring and task demonstration Ensure the highest standards of service delivery are maintained, monitoring quality performance and providing feedback to team members. Conduct audits of processes and transactions to identify areas for improvement. Implement process improvements to optimize efficiency and customer satisfaction Educational Qualification : Graduation

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

NetSuite Staff Analyst Record-to-Report (R2R) Location: Bengaluru Department: Business Technology / Finance Systems Experience: 10+ Years (8+ Years in NetSuite with R2R Focus) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, anywhere, on any device. Through our Okta and Auth0 platforms, we provide secure access, authentication, and automation tools putting identity at the heart of enterprise security and growth. We value diversity of thought, experience, and background. We re not looking for someone who checks every box we re looking for lifelong learners and collaborative contributors who will strengthen our mission. The Opportunity As a NetSuite Staff Analyst, you will play a critical role in optimizing and maintaining Okta s financial systems with a strong focus on Record-to-Report (R2R) operations. This includes ensuring system integrity, supporting audits, improving month-end close processes, and enabling seamless integrations between NetSuite, Oracle Fusion Cloud, and other enterprise systems. You ll be the go-to SME for NetSuite s R2R functionality and collaborate across Finance, IT, and external partners to drive process excellence and scalability. Key Responsibilities System Expertise & Operations Act as a subject matter expert (SME) for NetSuite R2R functionality (GL, Fixed Assets, Subledger, Consolidations). Maintain workflows, dashboards, saved searches, and configurations to enhance system performance and compliance (SOX, GAAP). Close & Reporting Support Support month-end, quarter-end, and year-end close by ensuring timely reconciliations, reporting, and intercompany transaction accuracy. Partner with Accounting and Finance teams to streamline journal entries, accruals, and fund transfers. Projects & Integrations Lead or participate in NetSuite R2R-related projects: migrations, upgrades, process improvements, and integrations. Collaborate on integrations with tools like Boomi, Celigo, or other middleware. Stakeholder Collaboration Work with Finance, IT, and external vendors to resolve NetSuite issues, support users, and evaluate automation opportunities. Train users on NetSuite functionality and document best practices. Audit & Compliance Support internal and external audit processes by maintaining data integrity, system configurations, and traceability. Generate required audit reports and ensure all financial controls are in place. Required Qualifications Bachelor s degree in Accounting, Finance, Information Systems, or related field. 10+ years in financial systems technology, with 8+ years of hands-on NetSuite experience in R2R. Deep understanding of GAAP/IFRS, general ledger structure, and financial reporting. Proficiency in SuiteScript, Saved Searches, Dashboards, and NetSuite customization. Strong experience with: Account Reconciliations Fixed Assets Intercompany Accounting Multi-Currency Fund Transfers and Accruals Solid understanding of Scrum/Agile methodologies. Excellent communication and stakeholder management skills. Preferred / Nice-to-Have Skills Experience with integration tools such as Boomi, Celigo, or similar. Exposure to Oracle Fusion Cloud, SAP, or other ERP systems. Familiarity with related systems like Workday, Coupa, Avalara, and Salesforce. Work at the Core of Identity Security Help build and maintain mission-critical financial systems for a global tech leader. High-Growth Environment Join a rapidly scaling company and make a measurable impact. Cross-Functional Collaboration Work with global teams across Finance, Technology, and Compliance. Innovate in Finance Technology Leverage GenAI and automation to optimize reconciliation and reporting workflows. Inclusive Culture Thrive in a team that celebrates learning, diverse perspectives, and continuous growth. Join Okta, where your technical expertise in NetSuite and financial systems directly powers enterprise innovation and scale. Qualification : Bachelors degree in Accounting, Finance, Information Systems, or related field

Job Title: Senior Specialist Software Engineering Location: Bengaluru Type: Full-Time Level: Professional About BetaNXT BetaNXT is powering the next generation of connected wealth management infrastructure. By integrating our proven platforms Beta, Maxit, and Mediant we deliver real-time data solutions that enhance advisor productivity, streamline enterprise operations, and elevate the investor experience. Our platform helps wealth management firms transform their legacy systems into scalable, future-ready solutions that drive differentiation and growth. About the Role We are seeking a Senior Specialist Software Engineering to join our Product Engineering team. This is a key technical leadership role for someone passionate about enterprise integration, legacy modernization, and delivering high-performance, scalable systems. You will work closely with architects, product managers, and cross-functional teams to design and implement critical enhancements across our platform, playing a key role in shaping our strategic initiatives. Key Responsibilities Lead software design & development of complex enterprise components aligned with business and technical goals. Collaborate with Solution Architects to define scalable, maintainable solutions. Provide technical oversight through the software lifecycle design, development, testing, and integration. Define and execute testing strategies: unit, integration, and performance. Drive code quality and reliability through proactive issue resolution and continuous improvement. Create and maintain technical documentation to ensure long-term maintainability. Ensure adherence to development best practices, internal standards, and compliance. Serve as a technical SME and point of contact for assigned domains. Mentor junior engineers, promoting skill development and knowledge sharing. Coordinate with QA, documentation, deployment, and support teams to ensure successful delivery. Participate in project planning, provide effort estimates, and contribute to work breakdown. Communicate effectively with technical and non-technical stakeholders, including senior leadership. Contribute in Agile/SCRUM teams, supporting sprint ceremonies and cross-functional collaboration. Maintain timely updates, raise risks early, and help drive resolution. Required Qualifications & Experience 10+ years of hands-on experience in Enterprise Application Integration and Mainframe Development. Expertise in COBOL, JCL, CICS, DB2, VSAM, and environments like CICS Web Services & Transaction Server 3.1. Proficient in integration technologies: IBM Integration Bus (IIB 10) IBM App Connect Enterprise (ACE 12) MQ Series, IBM DataPower Familiar with mainframe tools: TSO, File-Aid, Syncsort, Platinum, Abend-Aid, Mainview Experience with JCL utilities, ChangeMan, and version control tools like GIT. Skilled in unit testing, code quality, and design documentation. Understanding of performance metrics: CPU usage, response time, network latency, etc. Knowledge of API modeling and annotation tools: Swagger, RAML. Familiarity with XML, XSD, XPath, XQuery, JSON. Experience working in Agile/SCRUM development environments. Strong analytical, communication, and cross-functional collaboration skills. Bachelor s degree in Computer Science, Information Science, or a related field. Master s degree or certifications (e.g., IBM, Agile) are a plus. Join a company transforming the wealth management technology landscape. Work on mission-critical systems that power financial operations at scale. Collaborate with industry leaders and technical experts in a fast-paced environment. Contribute to modernization efforts that directly impact advisor and investor experience. Thrive in a culture that values innovation, integrity, and continuous improvement. Qualification : Bachelors degree in Computer Science, Information Science, or a related field

Technical Writer Description Hungry, Humble, Honest, with Heart. The Opportunity Nutanix unites public cloud simplicity and agility with private cloud performance and security. Our Documentation Team creates and maintains software and hardware documentation to support our customers. We work closely with engineering, product management, and support teams to develop high-quality technical documentation that enhances the customer experience. As a member of this team, you will work on documentation for the Core Data Path (CDP) and Prism teams, collaborating with developers and support engineers across geographies to deliver clear, user-focused documentation aligned with Nutanix standards and best practices. About the Team The Tech Pubs team at Nutanix handles software, hardware, and solutions documentation. Based in India, this team works on critical projects that directly impact our customers. Customer feedback is our top priority, and we maintain a collaborative, no-drama environment with a best-in-class engagement score of 88. Your Role Document new products, platforms, and features. Maintain documentation for previous product versions. Write release notes and support documentation. Gather information from product specifications, team meetings, interviews with subject-matter experts, and direct hands-on use of systems. Manage multiple documentation projects for software products. Peer review content created by other writers. Incorporate and address feedback from multiple sources, including customer input. Work independently and manage tight deadlines effectively. What You Will Bring Experience writing concept, task, and reference topics for multiple outputs and use cases. Familiarity with industry standards such as the Microsoft Manual of Style for Technical Publications. Ability to manage documentation for multiple versions of products. Experience with GitHub. Ability to prioritize and track multiple concurrent projects. Comfort working with UNIX/Linux command-line interfaces. Experience collaborating in cross-functional teams across engineering, product, and support. Bachelor s degree in technical/professional communication, computer science, electrical engineering, or a related field. 5-8 years of experience documenting software products. Proficiency in single-sourcing techniques for multiple deliverable types using topic-based structured authoring (DITA or other XML frameworks preferred). Familiarity with technologies such as UNIX/Linux, storage, virtualization, and networking. Work Arrangement Hybrid: This role blends remote work flexibility with the advantages of in-person collaboration. Most roles require coming into the office at least 2-3 days per week, though some roles or teams may require more frequent on-site presence. Your manager will provide team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. We are committed to fostering an inclusive work environment where all employees can be themselves and thrive. We also provide reasonable accommodations for individuals with disabilities.

SEO Content Writer Location: Bengaluru Type: Full-Time Experience: 3+ Years Role Overview We are looking for a strategic SEO Content Writer to take full ownership of content planning, execution, and distribution. You will bridge the gap between creative storytelling and SEO data, optimizing content through experimentation to drive organic growth and ensure brand consistency across all digital channels. Core Writing Expertise: Long-Form Mastery: 3+ years of experience crafting high-quality blogs, landing pages, and website copy. B2C/D2C Marketing: Proven track record in creating SEO-friendly content that resonates with individual consumers. Domain Knowledge: Deep familiarity with the Study Abroad industry; comfortable editing and writing on complex international education topics. Technical & SEO Skills: SEO Tools: Proficiency in Keyword Research; experience with Semrush is a significant plus. Content CMS & Design: Hands-on experience with WordPress, Grammarly, and Canva. Data-Driven Mindset: Ability to analyze performance metrics and iterate content based on results. Key Responsibilities Strategy Execution: Lead content initiatives that align with SEO goals and broader business objectives. Performance Optimization: Conduct content experiments and refine strategies to enhance conversion and reach. Brand Governance: Establish and maintain content guidelines to ensure a consistent voice across all touchpoints. Cross-Functional Collaboration: Partner with SEO analysts, designers, and SMEs to deliver high-impact long-form content under tight deadlines. Behavioral Traits Problem Solver: Ability to navigate complex content challenges and deliver measurable results. Agile & Proactive: A team player who can pivot based on industry trends and organizational needs. Effective Communicator: Provides clear feedback and collaborates efficiently across diverse departments. Bonus Points Experience in International Education or a global-focused content team. Advanced understanding of Organic Traffic drivers and search engine algorithm trends.

Senior Technical Writer | 4-6 Years Experience | Bangalore (Onsite) Location: Bangalore (Work from Office) Experience: 4 to 6 Years About the Role We are looking for a detail-oriented Senior Technical Writer to join our dynamic team. The ideal candidate will have a strong ability to gather complex technical information from developers and subject matter experts, transforming it into clear, concise, and user-friendly documentation. You will play a vital role in creating and maintaining comprehensive technical materials that support our innovative real estate ERP platform, In4Suite . Key Qualifications Bachelor s degree in Marketing, Business Administration, or related field. Proven experience in technical writing within software or technology environments. Exceptional skills in organizing and presenting complex technical information clearly. Strong ability to write instructional content, including user manuals, installation guides, FAQs, and API documentation. Effective collaboration skills to work with product management, engineering, and QA teams. Ability to review, edit, and update documentation to reflect product updates and improve clarity. Commitment to maintaining documentation accuracy, consistency, and industry standards. Preferred Skills Hands-on approach to documentation development and management. Proactive ownership of documentation projects and deliverables. Self-motivated with the ability to work independently and within a team. Excellent verbal and written communication skills. Strong attention to detail and quality assurance mindset. What You Will Get Flexible working hours for work-life balance. Opportunities for continuous learning and career growth. Comprehensive medical and insurance benefits. Company Core Values Positive attitude with a collaborative mindset to achieve shared goals. Clear, respectful communication with managers and and colleagues. Team-first approach emphasizing collective success over individualism. Growth-oriented mindset committed to ongoing skill and knowledge development. About In4Velocity Since 2004, In4Velocity has been a trusted technology partner for real estate, construction, and infrastructure companies, helping streamline their daily operations. Our flagship product, In4Suite , is a cutting-edge platform empowering real estate developers to become digitally advanced enterprises, providing critical insights for better business decisions. In4Suite uniquely integrates all essential real estate workflows buy-side, sell-side, and in-house operations into a single platform, eliminating the need for multiple disparate tools. With a powerful Business Intelligence system and unmatched global support, In4Suite is the preferred platform for real estate development and construction management clients worldwide. Join us to be part of a pioneering company driving innovation and transformation in the real estate technology space. Apply now to join In4Velocity! Qualification : Bachelors degree in Marketing, Business Administration, or related field.

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore, India Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL About Conga: At Conga, we thrive on innovation, career growth, and team collaboration. We are a leading provider of Revenue Lifecycle Management solutions, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. Our culture is rooted in the Conga Way, which emphasizes employee empowerment, customer transformation, and product excellence. About the Role: We are looking for a Senior Software Engineer to join our Platform Services team in Bangalore. You will play a pivotal role in building cloud-agnostic, scalable platforms that power the Conga product suite. You will collaborate with cross-functional teams, design high-performance backend systems, and contribute to all phases of the Agile development lifecycle. This is a career-defining opportunity to work on enterprise-scale microservices architecture and cutting-edge cloud platforms. As a Senior Software Engineer, you will not only write clean, scalable code but also mentor junior engineers and solve complex technical challenges in a fast-paced SaaS environment. Why This Role Matters: This isn't just a coding job it's an opportunity to shape the future of enterprise software. You will have the chance to influence technical direction, ensure high-quality engineering practices, and contribute to scalable solutions that are deployed globally. As part of a forward-thinking team, you ll drive innovation and build solutions that make a real impact. Key Responsibilities: Backend Development: Design, develop, and maintain scalable services using .NET Core 6 and C#, ensuring code quality and adherence to best practices. Frontend Collaboration: Work with React or AngularJS, JavaScript, HTML5, and CSS to support full-stack development. Cloud Platforms: Implement solutions on AWS or Azure, utilizing modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Actively participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical subject matter expert (SME) for issue resolution, architecture discussions, and performance optimization. Collaboration: Work closely with global teams across time zones, fostering a highly agile and transparent development culture. Mentorship: Provide guidance to junior developers, conduct code reviews, and promote a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience with a strong background in .NET Core, C#, and JavaScript frameworks (React or AngularJS). Hands-on experience with React or AngularJS for front-end development. Proficiency in cloud platforms such as AWS or Azure, as well as ElasticSearch and NoSQL databases. Experience in building and deploying containerized applications using Kubernetes. Deep understanding of cloud-native architecture, CI/CD pipelines, and scalable microservices. Bachelor's degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication Skills: Ability to clearly explain complex technical concepts and collaborate across globally distributed teams. Leadership Potential: Ability to take ownership of deliverables, motivate others, and contribute meaningfully to team goals. Problem Solver: A passion for diagnosing and resolving issues across stacks with elegant solutions. Global Mindset: Comfort working outside traditional hours to coordinate with international teams and ensure timely delivery. At Conga, we re passionate about building a collaborative culture where innovation and growth go hand-in-hand. As a Senior Software Engineer, you ll be at the forefront of developing cutting-edge solutions that directly impact the way businesses manage their revenue lifecycle. If you're excited about scalable solutions, microservices architecture, and the cloud-first future, this is the role for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL Join a Career That s the Whole Package Be Part of Conga! At Conga, we thrive on building a community where innovation, career growth, and team collaboration are part of everyday life. We simplify complexity for organizations through our leading Revenue Lifecycle Management platform, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. With a culture rooted in the Conga Way, our values guide everything from our hiring and team dynamics to product innovation. We re passionate about empowering our employees and customers alike to achieve transformational growth. About the Role Sr. Software Engineer We are seeking a Senior Software Engineer to join our Platform Services team. This role is key to building cloud-agnostic, scalable platforms that power the Conga product suite. You ll collaborate with cross-functional teams and senior stakeholders, design high-performance backend systems, and be involved in all phases of the Agile development lifecycle. You ll lead by example writing clean, scalable code, mentoring junior engineers, and solving complex technical challenges in a fast-paced SaaS environment. This isn t just a coding job it s a career-defining opportunity to work on enterprise-scale microservices architecture, cutting-edge cloud platforms, and complex product development. You ll influence technical direction, drive quality engineering practices, and ensure our solutions scale globally. Key Responsibilities: Backend Development: Build and maintain scalable services using .NET Core 6 and C#, adhering to clean code principles and engineering best practices. Frontend Collaboration: Work with AngularJS or React, along with JavaScript, HTML5, and CSS, to support full-stack development. Cloud Platforms: Design and implement solutions on AWS or Azure, using modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical SME for issue resolution, architecture discussions, and performance optimization. Collaboration: Work with global teams across time zones, contributing to a highly agile and transparent development culture. Mentorship: Support junior developers, conduct code reviews, and foster a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience, primarily using .NET Core, C#, and JavaScript frameworks. Hands-on experience with React or AngularJS for front-end development. Experience working with AWS or Azure, ElasticSearch, and NoSQL databases. Proficiency in building and deploying containerized applications using Kubernetes. Strong understanding of cloud-native architecture, CI/CD, and scalable microservices. Bachelor s degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication: Ability to explain technical concepts clearly and collaborate across globally distributed teams. Leadership Potential: Takes ownership and accountability for deliverables and team contributions. Problem Solver: Passionate about diagnosing issues across stacks and finding elegant solutions. Global Mindset: Comfortable working outside traditional hours when needed to coordinate with international teams. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

FalconX is a pioneering team of operators, investors, and builders dedicated to redefining institutional access to the cryptocurrency markets. Sitting at the nexus of traditional finance and cutting-edge technology, FalconX tackles the industry's biggest challenges. The digital asset space is complex and fragmented, offering limited products and services that cater to the sophisticated trading strategies and liquidity requirements common in conventional financial markets. FalconX delivers a comprehensive, all-in-one solution for institutional clients supporting their digital asset strategies from inception to scale. Acting as the connective tissue for the ecosystem, we empower clients to seamlessly navigate the ever-evolving crypto landscape. Role: Analyst/Associate - Finance Experience: 3-8 Years Qualification: Chartered Accountant (CA) or CPA Key Responsibilities Accounting & Financial Reporting Execute day-to-day accounting, bookkeeping, and reporting as per relevant GAAP standards (US GAAP, IndAS, IFRS). Prepare and review monthly, quarterly, and annual financial statements for both standalone and consolidated entities. Assist in handling complex technical accounting matters including Revenue Recognition, Consolidation, Stock Options, Business Combinations, MTM accounting, and more. Legal Entity Management Manage jurisdiction-specific accounting, reporting, and compliance for assigned legal entities. Monitor and settle inter-company balances, and oversee transfer pricing arrangements. Operations & Reconciliation Develop an in-depth understanding of FalconX s trading and settlement processes. Support the Trade Operations & Settlements team by performing daily, weekly, and monthly reconciliations and attestation procedures. Process & Control Framework Assist in establishing and improving internal processes, policies, procedures, and control frameworks. Collaborate with external auditors, the audit committee, and other internal/external stakeholders during audits and reviews. ERP & Systems Expertise Leverage hands-on knowledge of ERP systems (such as NetSuite, Oracle, SAP), ensuring system integrity and efficiency across finance and reporting processes. What Success Looks Like Build robust in-house accounting and reporting capabilities to support FalconX s growth. Streamline finance processes to ensure real-time, accurate financial information for stakeholders. Effectively manage legal entities across jurisdictions, ensuring all regulatory, statutory, tax, and management reporting is timely and compliant. Collaborate closely with trading and trade operations teams, proactively aligning financial processes with business dynamics. Grow into a Subject Matter Expert (SME) in financial, regulatory, and operational aspects of crypto trading and digital assets. Balance multiple responsibilities, adapting to new challenges while maintaining high-quality outcomes. Required Qualifications & Skills Professional Degree: Chartered Accountant (CA) or CPA (mandatory). Experience: 3-8 years in relevant industries Banking, Broker-Dealer, Trading, or FinTech. Legal Entity Management: Proven experience handling end-to-end deliverables of legal entities, including transfer pricing arrangements. Expertise in IFRS, US GAAP reporting standards, with practical experience applying these standards. Proficiency in ERP systems (NetSuite, Oracle, SAP) and MS Excel Finance. Strong understanding of E2E trade flow, including settlements and market-making processes. Excellent analytical and problem-solving skills, coupled with attention to detail and strong communication abilities (written and verbal). Enthusiastic self-starter with the ability to multi-task, prioritize, and deliver under pressure. Keen interest in FinTech, blockchain, and digital assets, with a passion for continuous learning and cross-functional collaboration. Opportunity to work at the cutting edge of finance and technology, shaping the future of institutional crypto markets. Collaborate with a high-performing, global team of experts from top-tier financial institutions and technology firms. Be part of a fast-paced, high-growth environment, where innovation and agility are celebrated. Qualification : Professional Degree: Chartered Accountant (CA) or CPA (mandatory)

Job Title: Learning Operations Analyst Skill Required: Talent Development Learning Delivery Operations Designation: Analyst Qualifications: Any Graduation Experience: 3 5 Years About Accenture Accenture is a global leader in digital, cloud, and security services, bringing specialized expertise across 40+ industries. We provide Strategy & Consulting, Technology, Operations, and Accenture Song, supported by the world s largest Advanced Technology and Intelligent Operations network. With 699,000 professionals serving clients in 120+ countries, we drive transformation through technology and human ingenuity. Learn more at www.accenture.com. About the Role As a Learning Operations Analyst, you will play a key role in learning administration and delivery operations, ensuring the successful implementation of learning solutions while evaluating their effectiveness. You will be responsible for training team members, managing learning satisfaction surveys, and providing general support to client employees. Additionally, you will support process documentation, quality control, and operational excellence within the learning and development function. Key Responsibilities Process Support: Understand, analyze, and execute learning processes as per business rules. Serve as a subject matter expert (SME) to assist team members with process-related queries. Escalate issues and seek guidance when faced with complex challenges. Ensure high-quality written and verbal communication within the team. Develop and maintain process documentation, ensuring compliance with business requirements. Conduct Root Cause Analysis (RCA) on issues and recommend corrective actions. Propose process improvement initiatives to enhance efficiency and accuracy. Participate in knowledge transfer activities and gain in-depth expertise in the process. Collaborate on internal and client-driven initiatives related to learning delivery. Team Support: Manage and allocate workloads efficiently within the team. Support Team Leads/Managers by providing daily reports, metrics, and performance analysis. Maintain and update Management Information Systems (MIS) and process metrics. Provide real-time floor support to resolve operational issues. Conduct training needs analysis and ensure skill development within the team. Adhere to quality checks and audit mechanisms to ensure SLA compliance. Maintain security and confidentiality of client data at all times. Strong interpersonal skills with the ability to engage stakeholders at all levels. Customer-focused mindset with high responsiveness to urgent requests. Ability to work under pressure and meet tight deadlines. Strong organizational, multitasking, and prioritization skills. Analytical and problem-solving abilities. High level of confidentiality and attention to detail. Basic leadership and coaching skills to guide team members. Proficiency in MS Office and Excel, with a focus on business excellence. Strong verbal and written communication skills in English. Ability to handle customer complaints professionally and escalate when necessary. Flexibility to work in rotational shifts. Multicultural awareness and ability to collaborate in a global environment. Join us in delivering best-in-class learning solutions, fostering a culture of continuous improvement, and driving organizational excellence! Qualification : Any Graduation

Job Title: Infra Tech Support Practitioner Location: Bengaluru Educational Qualification: 15 years of full-time education Experience Required: Minimum 3 Years Role Overview As an Infra Tech Support Practitioner, you will be responsible for technical support, maintenance, and troubleshooting of production and development systems. This role involves working with various platforms, networks, and operating systems, providing L1 and L2-level troubleshooting, and ensuring seamless system operations. You will support and implement technology at the OS level across servers and networks while ensuring adherence to defined operational models and processes. Key Responsibilities Technical Support & Troubleshooting Provide ongoing technical support and maintenance for production and development systems. Troubleshoot Cloud Unified Communication Operations and related server/network issues. Perform L1 and L2 (basic and intermediate) troubleshooting to resolve technical challenges. Ensure timely resolution of technical issues to maintain business continuity. Infrastructure & Operations Management Manage hardware/software support across different platforms. Implement technology solutions at the OS level for various vendors/brands. Collaborate with cross-functional teams to diagnose and resolve system/software problems. Documentation & Knowledge Sharing Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Participate actively in team discussions and contribute solutions to technical challenges. Continuous Learning & Best Practices Stay updated on industry trends, best practices, and emerging technologies. Apply knowledge of the ITIL framework for effective service management. Must-Have Skills: Proficiency in Cloud Unified Communication Operations. Strong understanding of network protocols and communication technologies. Experience in troubleshooting and resolving technical issues efficiently. Knowledge of server and network hardware components. Good-to-Have Skills: Familiarity with the ITIL framework for service management. Work Environment & Expectations Independently perform tasks and become an SME (Subject Matter Expert). Contribute to problem-solving and innovative solutions in team discussions. Ensure smooth infrastructure operations and technical issue resolution. Engage in continuous learning and stay updated on industry best practices. Work on cutting-edge cloud and network technologies. Collaborate with top professionals in a global environment. Enhance your skills and grow in a challenging, fast-paced role.

Job Title: Digital Transformation Leader Industrial Manufacturing and Aerospace Engineering Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, combining market-leading expertise in strategy, technology, data science, and creative design to help CxOs envision and build what s next for their businesses. We are committed to delivering tangible impact through cutting-edge solutions across industries. My Role: As a Digital Transformation Leader and Subject Matter Expert (SME) in the Industrial Manufacturing and Aerospace Engineering & R&D domains, I will play a pivotal role in shaping the future of our client's digital journey. This includes understanding day-to-day industry activities and leveraging this knowledge to lead projects and build high-performing teams. You will: Lead the development and delivery of digital transformation initiatives in industrial manufacturing and aerospace engineering, specifically focusing on digital continuity, engineering transformation, and model-based systems engineering. Act as a thought leader and industry expert, driving innovative solutions to address customer challenges. Develop and manage digital offers, go-to-market strategies, and key technology solutions for global OEMs and industry players, ensuring alignment with business objectives and ROI. Lead and mentor a team of consultants, ensuring the successful deployment of industry-leading digital transformation projects. Collaborate with sales teams, customers, and stakeholders to generate new business opportunities for Capgemini Invent. Articulate thought leadership by conducting industry studies, identifying future trends, and promoting Capgemini's branding. Manage cross-functional teams and work on market strategies for servitization models or after-sales support, leveraging new product/solution development. Build and foster strong customer relationships, using your process/technology expertise to develop solutions tailored to their business needs. Drive innovation by integrating Industry 4.0 technologies such as IoT, cloud, AR/VR, automation, digital twins, blockchain, and RFID into customized offerings for clients. My Profile: Qualifications (Must Have): 14+ years of experience in consulting and the Industrial/Aerospace industry, with a focus on Engineering and R&D consulting. Strong Project Management experience. Good to Have: Business Consulting experience. PMP certification. What You ll Love About Working Here: Flexible work arrangements to support work-life balance, including remote work and flexible hours. Career growth opportunities through various programs and professions designed to help you explore a world of possibilities. Access to certifications in the latest technologies such as Generative AI, enabling you to stay ahead in your field. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. With 340,000 team members across more than 50 countries, Capgemini leverages its market-leading capabilities in AI, cloud, and data to address the full range of business needs, from strategy and design to engineering. Trusted by clients for over 55 years, Capgemini reported global revenues of 22.5 billion in 2023.

Position: AWS Trust & Safety Specialist I Overview: The AWS Sales, Marketing, and Global Services (SMGS) team drives revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector clients. As part of AWS Global Support, the Trust & Safety (T&S) Abuse Investigation & Prevention Team plays a crucial role in maintaining the integrity and reputation of AWS's IP space. The team focuses on identifying and mitigating online abuse hosted on AWS infrastructure and acts as the first line of defense by vetting potential abuse issues and collaborating with AWS customers to halt harmful activities. As an AWS Trust & Safety Specialist I, you will engage in high-impact investigations, collaborating with multiple teams across AWS to develop scalable solutions for preventing abuse and protecting the AWS ecosystem. You will play a key role in analyzing trends, troubleshooting complex issues, and ensuring the highest level of support for customers and internal stakeholders. Key Responsibilities: Customer Engagement & Expert Support: Provide subject matter expertise (SME) and escalation support for complex customer inquiries related to abuse investigations. Assist in identifying and addressing root causes of abuse cases to ensure efficient resolution. Root Cause Analysis & Process Improvement: Lead investigations into escalated abuse cases, identifying operational inefficiencies and recommending process improvements. Collaborate with internal teams to develop solutions that prevent abuse and improve response times. Cross-Functional Collaboration: Work closely with AWS Enterprise teams, including Technical Account Managers (TAMs), Sales, and Solutions Architects, to address abuse-related issues, develop strategies, and drive continuous improvement. Mentorship & Knowledge Sharing: Mentor new team members, share best practices, and help evolve the T&S team s capabilities to better mitigate large-scale abuse events. High-Impact Projects: Lead cross-functional initiatives to drive long-term solutions and mitigate abuse risks, while simultaneously managing smaller projects to support global efforts. Customer Advocacy: Act as the Voice of the Customer by identifying trends, communicating findings to leadership, and implementing innovative solutions based on customer feedback. Critical Event Support: Assist in customer communications during critical AWS events, providing timely updates and ensuring effective mitigation of abuse-related issues. Qualifications & Experience: Basic Qualifications: Bachelor s degree or equivalent experience in a technical position. 2+ years of experience in a Trust & Safety or similar environment, handling online abuse and security issues. Strong understanding of internet security concepts and common vulnerabilities. Working knowledge of networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing. Proven technical support experience in abuse/security practices. Preferred Qualifications: Excellent written and verbal communication skills, with the ability to communicate complex technical information clearly. Willingness to participate in an on-call rotation for emergent abuse-related situations. Strong customer handling, conflict resolution, and problem-solving skills, with a focus on delivering exceptional customer experience. Familiarity with both Windows and Linux/Unix operating systems. Experience resolving complex technical escalations, including post-mortem error analysis. Knowledge of Amazon Web Services products and cloud computing technologies. About the Team: At AWS, we value diverse experiences and encourage applicants from varied backgrounds to apply. Whether your career is just beginning or has followed an unconventional path, we welcome your unique perspective. We believe that diversity strengthens our team and fosters innovation. Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower organizations of all sizes. Inclusive Team Culture: We promote curiosity and connection, with employee-led affinity groups that foster an inclusive environment where everyone is proud of their differences. Mentorship & Career Growth: We are committed to providing continuous learning, knowledge-sharing, and career-advancing resources to help you grow as a well-rounded professional. Work/Life Balance: We strive for work-life harmony and flexibility, ensuring that our employees can thrive both professionally and personally. Qualification : Bachelors degree OR equivalent experience in a technical position.

Role Summary As a Senior Consultant and Subject Matter Expert (SME) specialising in the Banking and Financial Services (BFS) Industry in India, we are seeking a distinguished professional with over 15 years of experience to join our team. The successful candidate will be a seasoned expert in BFS operations, possessing extensive knowledge of banking and financial services, combined with a profound understanding of the regulatory landscape in the Indian market. This role is pivotal in steering our organization toward strategic development in the realm of Digital Technologies BFS services. Key Responsibilities Act as a senior SME, providing expert guidance on Banking and Financial Services operations, products, and services within the Indian market. Collaborate seamlessly with cross-functional teams to optimise and enhance business processes. Provide strategic guidance to the team on IT and Digital Technologies Banking and Financial services. Conduct thorough assessments to identify and mitigate risks associated with BFS operations. Conduct in-depth analysis of business operations, processes, and challenges, identifying opportunities for improvement and innovation through interviews, workshops, and data analysis. Engage with senior leadership to offer strategic insights and recommendations. Contribute actively to the development and execution of business plans within the BFS domain. Foster and maintain effective relationships with regulatory bodies, industry associations, and other external stakeholders. Experience working in Banking Enterprise preferably in Retail Banking business. Possess a comprehensive understanding of the BFS sector in India. Exposure to IT services and product development within the BFS landscape. Showcase proven leadership skills with the ability to influence and guide cross-functional teams. Lead and mentor junior Business Analysts, fostering a collaborative and high-performing team environment. Exceptional communication and interpersonal skills, influencing stakeholders at all levels and building strong relationships. Proficiency in relevant tools and technologies, including Visio, UML, MS Office Suite, data analysis tools, and project management software. Excellent analytical and problem-solving skills with the ability to translate business needs into technical specifications. Proven ability to work independently and manage multiple projects concurrently. Familiarity with RBI regulations, SEBI guidelines, and other relevant laws governing the Indian financial services industry (AML, KYC, BSA, SOX, PCI DSS, CFPB, GDPR, SEC, FATF, Basel III) Qualifications Education: Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred. Skills Desired Preferably having experience in Global BFS domain. Leverage an established network within the Indian BFS sector, including regulatory bodies, industry associations, and peer organizations. Ability to adapt seamlessly to a rapidly changing regulatory environment and evolving industry trends. Demonstrate a track record of thinking creatively and proposing innovative solutions to complex problems. Competencies Desired Technical / Functional: Relevant certifications in the BFS domain, risk management, compliance, or related fields (e.g. CRMA, CISA, CAMS, PRM, CFSA) will be considered a valuable advantage. Relevant BA certifications (e.g., CSPO, CBAP, PMI-PBA) would be an added advantage. Qualification : Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred.

Job Description: The Technical Specialist will serve as a Subject Matter Expert (SME) for Software License Management using SNOW (ServiceNow). The role involves providing technical support, handling on-call escalations, conducting root cause analysis, and ensuring timely resolution of tickets within the agreed Service Level Agreement (SLA). Additionally, the specialist will work on knowledge base updates, training junior team members, and ensuring that quality standards and company policies are adhered to. Key Responsibilities: Software License Management (SNOW): Act as the SME for SNOW (ServiceNow) in the domain of software license management, ensuring accurate license tracking and compliance. Ticket Resolution & Root Cause Analysis: Independently resolve tickets within the agreed SLA, conduct root cause analysis for recurring issues, and ensure effective solutions. Customer Support: Provide on-call support, ensuring positive customer experiences and high customer satisfaction (CSAT). Address issues through First Call Resolution and minimize rejected resolutions or reopened cases. Knowledge Sharing: Contribute to the knowledge base by updating and managing information, providing training to freshers, and coaching analysts to enhance their skills and understanding of SAM processes. Quality & Compliance: Ensure adherence to quality standards, regulatory requirements, and company policies, maintaining operational integrity and best practices. Escalation Management: Handle escalations effectively and provide expert support for complex issues, ensuring smooth resolution within the defined timelines. Additional Responsibilities: Ensure continuous improvement in Software Asset Management processes. Contribute to process optimizations and improve overall service quality. Act as a resource for junior team members, providing mentorship and guidance. Qualification : Bachelor of Technology

Key Responsibilities: Mainframe Management & Support: Oversee and manage the z/OS mainframe environments and related technologies. Manage storage and related devices within the mainframe complex. Maintain complex profiles, update system exits, and ensure smooth system operations. Perform tasks related to system recovery during DR drills, and support the Disaster Recovery (DR) Exercises. Software Management & Installation: Install MVS software into SOS repository and manage software packaging using SMPE (System Modification Program/Extended). Implement software following the change process, execute MOM tickets for maintenance and IPLs, and apply software zaps to extend third-party software. Handle MVS Product Administration Requests, system recovery tasks, and software asset management (aligned with ITIL processes). Migration & Upgrades: Support MVS tasks for system migrations, LPAR builds, CPU swaps, and system upgrades. Handle CPU hardware refreshes, coupling facility SYSPLEX, and z/OS builds as part of refresh or migration projects. Work on ISV product replacement, and collaborate on client product upgrades and software assets management. Problem Resolution & Technical Leadership: Act as Subject Matter Expert (SME) for z/OS issues, and provide incident, problem, change, and software asset management solutions. Create I/O Configuration requests and assist in problem resolution for OMVS, Webserver, USS server activities, and HTTP configurations. Demonstrate REXX/Assembler/ISPF writing skills and provide technical leadership across the team. Audits & Compliance: Participate in internal and client audits, ensuring that findings are remediated and vulnerabilities are addressed in a timely manner. Follow processes related to license key management and ensure accurate asset tracking. On-call Support: Participate in 24/7 on-call rotation to support customers with their mainframe systems. Required Technical and Professional Expertise: Expertise in Mainframe z/OS Technologies: Hands-on experience with MVS software, SMPE, and z/OS builds. Strong background in storage management, OMVS/Webserver, USS server activities, and HTTP configurations. Software Management & Installation: Experience in software packaging, MVS tasks, and system recovery procedures. Knowledge of software zaps, license key management, and SMF data processing. Mainframe Operations & Maintenance: Experience with system recovery, hardware refresh, CPU swaps, and coupling facility SYSPLEX. Ability to handle Disaster Recovery (DR) Exercises and client migrations efficiently. Tools & Scripting: Proficiency in scripting tools like REXX, Assembler, and ISPF Dialogs for automating mainframe tasks. Problem Solving & ITIL Knowledge: Strong problem-solving skills to resolve technical issues in z/OS systems and ITIL knowledge for incident, problem, and change management. Desirable Qualifications: Mainframe Modernization Experience: Understanding and experience in mainframe migrations and modernization strategies. Experience in ISV Product Replacement & Client Support: Ability to handle ISV product replacements, client audits, and remediation activities. Certification & Training: Relevant certifications or extensive experience in mainframe systems, z/OS, or related fields.