Position: SAP PS Consultant Location: Remote (Work from any location in India & abroad) Company Overview: At Highbar Technocrat Limited, we are pioneers in providing end-to-end IT solutions for the infrastructure industry. With a strong foothold across construction, real estate, and other infrastructure sectors like roads, ports, railways, telecom, and mining, we deliver enterprise business solutions and process consulting that enhance operational efficiency. Renowned for our ERP implementation capabilities, we consistently compete with and outperform industry giants, making us a trusted partner in digital transformation. Joining our team means co-owning the growth story of an innovative brand, with ample opportunities to make an impact and thrive in a dynamic environment. Duties & Responsibilities: Business Requirement Analysis: Understand client business requirements in areas like project structuring, planning (time, cost, budgeting), execution, monitoring, and variance analysis. Process Mapping & Gap Analysis: Perform "To-Be" process mapping and identify gaps to define requirements for SAP implementation. Custom Development (RICEF): Identify RICEF objects, finalize requirements, and prepare functional specifications for the technical team to execute development. Functional Configuration: Carry out functional configurations in SAP, create test scripts, and perform unit and development testing. Integration Testing: Identify integration scenarios, prepare integration test scripts, and conduct integration testing. Training & Support: Plan and deliver training sessions for core teams and end-users. Provide post-go-live support to troubleshoot and resolve user issues. Data Migration: Manage master data and ensure smooth cutover data migration or uploads as part of the SAP implementation process. Minimum Qualification: Education: Graduate in Engineering/Science. Experience: SAP Experience: 3-5 years. E2E Implementation: At least one end-to-end implementation project experience handled independently. Desirable Requirements: Postgraduate/MBA: Preferred. SAP Certification: Desirable. Domain Experience: 1-2 years in real estate, construction, or the infrastructure industry. Industry-Specific Experience: Familiarity with the infrastructure sector (real estate, construction). HANA Migration Projects: Experience with at least one HANA migration project. Technical Competencies: End-to-End Implementation: Experience in E2E onsite implementation projects. Organizational Structure Design: Ability to define organizational structures aligned with business reporting and control requirements. Process Mapping & Gap Analysis: Strong skills in process mapping, gap analysis, RICEF identification, and KDS finalization. Functional Configuration & Testing: Hands-on experience in handling configurations, providing functional specifications, conducting testing, and delivering designed processes. Data Migration & Training: Expertise in planning and handling data migration and providing user training. Post-Go Live Support: Ability to provide post-go-live support for troubleshooting and resolution of issues. Behavioral Competencies: Confidentiality: Ability to handle confidential information with integrity. Customer Handling: Skilled in managing various customer categories and levels. Analytical Skills: Strong analytical abilities with good verbal and written communication. Team Collaboration: Effective team player, meticulous, self-motivated, and a self-starter. Deadline-Oriented: Ability to meet deadlines and manage tasks efficiently. Leadership & Stress Management: Capable of handling stress, providing leadership, and ensuring timely task completion. Time Management: Excellent time management skills with a focus on productivity and deadlines. Job Category: SAP Consultant Qualification : Graduate in Engineering/Science

Position: Senior SAP PS Consultant Location: Remote (Willing to work in any location in India & abroad) Company Overview: Highbar Technocrat Limited is a leading provider of end-to-end IT solutions for the infrastructure industry. With a deep expertise in construction, real estate, and various other infrastructure sectors like roads, ports, railways, and telecommunications, we empower organizations to improve efficiency through enterprise business solutions and process consulting. We have an impeccable track record in ERP implementations, often competing with the industry's largest names and winning. At Highbar, we offer you the opportunity to shape and co-own the growth of an innovative brand, where you can thrive, take ownership, and receive the recognition you deserve. Duties & Responsibilities: Business Requirements Analysis: Understand client needs in project structuring, planning (time, cost, budgeting), execution, and monitoring. Perform result/variance analysis and conduct "To-Be" process mapping, gap analysis, KDS finalization, and custom development object identification (RICEF). RICEF Finalization: Finalize the requirements for each RICEF object and provide functional specifications to the technical team to carry out development. Configuration & Testing: Conduct functional configurations, prepare test scripts, and perform unit and development testing. Integration Testing: Identify integration scenarios, create integration test scripts, and conduct integration testing to ensure seamless operation across systems. Training & Knowledge Transfer: Plan and deliver training for core teams and end-users. Provide post-go-live support to resolve any user issues. Data Migration: Manage master data and oversee the cutover data migration process, ensuring smooth upload and transition. Post Go-Live Support: Assist users with troubleshooting and provide ongoing support post-go-live to ensure system stability. Minimum Qualification: Education: Graduate in Engineering/Science. Experience: SAP Experience: 6-9 years of hands-on experience in SAP Project Systems (PS). E2E Implementation: At least 3 end-to-end SAP implementation projects handled independently. Desirable Requirements: Postgraduate/MBA: Preferred. SAP Certification: Highly desirable. Domain Experience: 2-4 years in real estate, construction, or infrastructure industries. HANA Migration Projects: Experience with at least one HANA migration project. Technical Competencies: E2E Implementation Experience: Strong background in E2E onsite SAP implementation projects. Organizational Structure Design: Ability to define organizational structures that meet business reporting and control requirements. Process Mapping & Gap Analysis: Expertise in process mapping, gap analysis, and RICEF identification. Configuration & Testing: Solid experience in handling configurations, providing functional specifications for RICEF, conducting testing, and ensuring designed processes are successfully delivered. Data Migration: Strong knowledge in planning and handling data migration and master data management. Post-Go Live Support: Ability to deliver exceptional post-go-live support, ensuring smooth operations for users. Behavioral Competencies: Confidentiality: Able to handle confidential information with integrity. Customer Handling: Proficient in managing relationships with various customer levels and categories. Analytical & Communication Skills: Excellent analytical abilities and strong verbal and written communication skills. Team Collaboration: A self-motivated, detail-oriented team player who works well under pressure. Deadline Management: Ability to meet deadlines and manage multiple tasks effectively. Leadership & Stress Management: Capability to lead by example, handle stress, and manage team priorities to meet business needs. Time Management: Strong time management and ability to meet deadlines while ensuring quality results. Job Category: SAP Consultant Qualification : Graduate in Engineering/Science

Position: SAP FICO Consultant Location: Remote (Open to working from any location in India & abroad) Company Overview: Highbar Technocrat Limited is a leading provider of end-to-end IT solutions for the infrastructure industry. With a strong reputation in construction, real estate, and infrastructure sectors such as roads, ports, airports, railways, and telecom, Highbar is committed to delivering enterprise business solutions and process consulting that increase operational efficiency. Known for our unparalleled ERP implementation capabilities, we consistently outperform some of the biggest names in the industry. As part of Highbar, you ll play a key role in helping shape our brand s growth story, with full ownership and recognition for the success you drive. Duties & Responsibilities: Business Requirements Analysis: Understand client business requirements, statutory, and taxation needs in areas such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Bank Accounting, Taxation, Financial Reporting, Costing, and Management Reporting. Process Mapping & Gap Analysis: Conduct "To-Be" process mapping, identify gaps, and finalize KDS and RICEF objects for custom development. Work closely with the technical team to define and deliver the required functionality. RICEF Finalization & Functional Specification: Finalize requirements for each RICEF object and provide functional specifications for technical development. Functional Configuration & Testing: Lead functional configurations, prepare test scripts, and execute unit and development testing to ensure system meets business needs. Integration Testing: Identify integration scenarios, create integration test scripts, and perform integration testing to ensure seamless system integration across platforms. Training & Knowledge Transfer: Plan and provide comprehensive training to core teams and end-users. Deliver post-go-live support to address any operational issues. Data Migration: Manage and ensure successful data migration and cutover for master data during the implementation phase. Post-Go-Live Support: Offer continued post-implementation support, troubleshooting user issues, and ensuring ongoing system optimization. Minimum Qualifications: Education: Graduate in Commerce. Experience: SAP Experience: 3-5 years of hands-on experience in SAP FICO. E2E Implementation: At least 1 successful end-to-end SAP FICO implementation handled independently. Team Handling: Experience leading and coordinating teams during implementations is a plus. Desirable Qualifications: Postgraduate/MBA/CA: Preferred. SAP Certification: SAP FICO certification is highly desirable. Domain Experience: 1-2 years in the real estate, construction, or infrastructure industry. GST Implementation: At least 1 GST implementation project experience. HANA Migration: Experience with 1 HANA migration project is desirable. Technical Competencies: E2E SAP Implementation: Proven experience in handling end-to-end SAP FICO implementation projects, both onsite and remotely. Organizational Structure Design: Ability to define organizational structures to suit business reporting and control requirements. Process Mapping & Gap Analysis: Ability to perform process mapping, identify gaps, and finalize RICEF objects (custom development needs). Configuration & Testing: Hands-on expertise in SAP FICO configuration, creating functional specifications, performing testing, and ensuring smooth delivery of designed processes. Data Migration & Post Go-Live Support: Ability to handle data migration tasks and provide post-go-live support for smooth operations. Behavioral Competencies: Confidentiality: Ability to handle sensitive information with integrity and discretion. Customer Relationship Management: Skilled in managing diverse customer categories and levels, ensuring high customer satisfaction. Analytical Skills: Strong analytical and problem-solving abilities with excellent verbal and written communication and presentation skills. Teamwork & Motivation: A meticulous, self-motivated, and proactive team player who can work independently and as part of a team. Deadline & Stress Management: Able to manage multiple tasks and meet deadlines in a fast-paced environment, with strong stress management and leadership qualities. Time Management: Excellent time management skills, ensuring that projects are delivered on schedule. Job Category: SAP Consultant Qualification : Graduate in Commerce

Position: Project Manager Location: Remote (Open to working from any location in India & abroad) Company Overview: At Highbar Technocrat Limited, we are a leader in providing end-to-end IT solutions for the infrastructure industry. With expertise in sectors such as construction, real estate, roads, ports, airports, railways, and telecom, Highbar delivers enterprise business solutions and process consulting designed to drive efficiency across projects. Our ERP implementation capabilities have earned us a reputation as pioneers, regularly outperforming the biggest names in the space. Join us to be a part of a rewarding career where you will directly contribute to our brand s growth and success. Your efforts will be celebrated, and the autonomy and recognition for your work will be yours to claim. Duties & Responsibilities: Business Process Knowledge: Ensure a strong understanding of standard business processes, enterprise structure mapping, and core SAP modules. Integration & Technology Awareness: Stay updated on the integration of SAP modules and third-party software. Be well-versed in data migration strategies, upload techniques, and the latest technology/functional upgrades in SAP. Project Planning & Budgeting: Develop detailed project plans, schedules, and budgets. Drive projects in alignment with the baseline schedule and approved budget, ensuring that timelines and costs are adhered to. Risk Management: Proactively identify potential risks and take appropriate actions to mitigate them. Closely monitor project progress and take corrective/preventive actions as necessary to keep the project on track. Team Leadership & Coordination: Lead, motivate, and guide project teams to achieve milestones and deliverables. Coordinate effectively with the client project manager, client team, HBT onsite and offshore teams, and setup review mechanisms to ensure smooth progress. Change Management: Identify change management objectives, design methodologies, and apply them to ensure successful outcomes for project deliverables. Client Communication & Satisfaction: Maintain strong communication with clients, ensuring project milestones are met and customer satisfaction is maximized. Identify business opportunities and facilitate closing them with the client. Minimum Qualifications: Education: Graduate in Engineering, Science, or Commerce. Experience: SAP Experience: 8-15 years of hands-on experience in SAP, with a strong understanding of all core modules. E2E Implementation Projects: At least 5 end-to-end SAP implementation projects handled independently. GST Implementation: At least 1 GST implementation project handled independently. Project Coordination/Management: Managed at least 2 end-to-end implementation projects as a Project Coordinator/Project Manager. Desirable Qualifications: Postgraduate/MBA/CA: Preferred. Certifications: SAP certification and PMP (Project Management Professional) certification are highly desirable. Domain Experience: 3-5 years of experience in the real estate, construction, or infrastructure industry. Behavioral Competencies: Confidentiality: Ability to handle sensitive information with discretion. Customer Relationship Management: Skilled at managing relationships with various categories and levels of customers, ensuring high satisfaction levels. Analytical & Communication Skills: Strong analytical abilities with excellent verbal and written communication and presentation skills. Leadership & Team Management: Proven leadership skills, able to motivate, manage, and guide teams. Must be self-motivated, meticulous, and a proactive team player. Deadline-Oriented & Stress Management: Excellent at multitasking, managing deadlines, and handling stress in fast-paced environments. Planning & Scheduling Expertise: Strong skills in planning, scheduling, and monitoring. Proficiency with tools like MSP (Microsoft Project) is a must. Job Category: Project Manager Qualification : Graduate in Engineering, Science, or Commerce

Property Manager Location: Remote Experience: Minimum 2 years Employment: Full-Time (Employed by Zostel Franchisee) About the Role: We re on the hunt for an exceptional and passionate Property Manager to join our vibrant Zostel family all from the comfort of your own space! If you are a natural leader, a people person, and obsessed with delivering outstanding, personalized guest experiences, then this is the role for you. Lead and support a dynamic team remotely, ensuring our properties run smoothly and guests have memorable experiences. Who You Are: The life of the party you bring energy and warmth to every interaction, even virtually. A genuine guest lover your passion shines through your service. Exceptionally organized you can juggle multiple priorities with ease. Calm under pressure no challenge fazes you. Fast-paced and adaptable you thrive in a lively environment. Business-minded passionate about maximizing revenue without losing the soul of the experience. Creative and digitally savvy you re always looking for innovative ways to improve. Hands-on no task is too small or big; you jump in wherever needed. Authentic you bring your true self to work every day. What You Will Do: Report directly to the Zostel Franchisee. Manage the day-to-day operations of assigned hostels remotely, overseeing Reception, Travel Desk, Bar, Caf , Kitchen, and in-house atmosphere through digital tools and regular communications. Collaborate with frontline teams across departments virtually, stepping in wherever your skills and ambitions are needed. Own the guest journey remotely, ensuring a truly unique and memorable Zostel experience. Understand and share a passion for independent travel and the local culture of assigned locations. Get to know your city s local culture, even if remotely, and incorporate that knowledge into guest experiences. Resolve guest complaints personally through virtual channels, creating solutions and ensuring satisfaction. Ensure social spaces reflect the Zostel brand and culture via regular coordination with on-site teams. Comply with all company policies and procedures. Oversee cash handling and POS systems management remotely with onsite support. Master remote management of point of sale (POS) and property management systems. What You Bring: Minimum 2 years experience in hospitality or service industry roles. A deep passion for travel and culture, and the ability to manage teams remotely. Strong interest in travel, especially independent and off-the-beaten-path journeys. Enthusiasm for delivering personalized, genuine guest service through virtual leadership. Knowledge of social media and the importance of guest reviews in marketing. Note: You will be employed by the Zostel Franchisee and not directly by the Zostel Central Team. Join us if you want to be part of something big, make a real impact, and create unforgettable experiences for travelers around the world all while working remotely!

Job Title: Customer Relationship Executive / IT Coordinator Location: Remote (Kolhapur | Pune | Bangalore) Employment Type: Full-Time | Permanent Experience Required: 2 to 5+ years Industry: IT Services | Digital Marketing | Customer Support Job Overview Technothinksup Solutions is a growing IT development and digital marketing agency providing end-to-end solutions across various industries. We are seeking an experienced and dynamic Customer Relationship Executive with IT Coordination experience to join our team. This hybrid role blends technical support with client relationship management to ensure operational efficiency and exceptional customer satisfaction. Key Responsibilities Customer Relationship Management Act as the primary point of contact for clients, ensuring timely and professional communication via email, phone, and social media. Build and nurture strong client relationships to boost satisfaction, retention, and loyalty. Collaborate with internal teams to align digital marketing strategies with client goals. Track and report on customer service metrics and KPIs to improve service quality. Gather client feedback and relay it to the product and development teams for service improvement. IT Coordinator / Technical Support Manage and maintain internal IT infrastructure, including hardware, software, and networking systems. Troubleshoot and resolve technical issues across systems, ensuring minimal downtime. Coordinate with marketing and development teams to implement IT strategies aligned with company objectives. Ensure data protection, system security, and IT compliance. Stay current with emerging IT technologies and recommend system improvements. Required Skills & Qualifications Bachelor's degree or diploma in Computer Science, Information Technology (BCA/MCA/B.E/B.Tech), or related field. 2 5+ years of experience in customer service, client handling, or IT coordination roles. Strong communication, interpersonal, and problem-solving skills. Technical proficiency in IT infrastructure management, remote access tools, and ticketing systems. Familiarity with CRM platforms (Zoho CRM preferred), helpdesk tools (Zoho Desk), and remote desktop software (Anydesk, TeamViewer, Ultraviewer). Understanding of Agile methodologies, including Scrum and Kanban frameworks. Ability to multitask and manage time effectively in a fast-paced environment. Tools & Technologies Customer Support & Communication: Zoho CRM, Zoho Desk, JIRA Design & Creative Tools: Figma, Adobe XD, Photoshop, Sketch, Adobe Creative Suite Remote Access & IT Tools: TeamViewer, AnyDesk, UltraViewer Collaboration & Tracking: GitHub, TimeDoctor Perks & Benefits Competitive salary with performance-based incentives Flexible work-from-home model Rapid growth opportunities in an expanding international company Creative and collaborative work culture Exposure to cross-functional teams and global clients Company Core Values At Technothinksup, we stand by: Honesty, integrity, and fairness Respect for individual talent, creativity, and diversity Open communication and teamwork Passion for delivering quality results Enjoyment of both work and life Educational Qualifications UG: BCA, MCA, Diploma, B.Tech/B.E. in Computer Science, IT, or related streams If you're passionate about blending tech support with client-facing communication in a fast-paced digital agency apply now and become a key member of the Technothinksup family. Qualification : BCA/MCA/Diploma / B.Tech/B.E. in Computer Science Engineering, IT etc

Job Title: Talent Acquisition Executive (HR Executive) Location: Remote Preferred Cities: Kolhapur | Pune | Bangalore Employment Type: Full-Time | Permanent Experience Required: 2 to 5+ Years Industry: IT Services | Digital Marketing | Talent Acquisition Job Summary We are hiring a proactive and experienced Talent Acquisition Executive (HR Executive) to manage end-to-end recruitment and employee lifecycle activities within our growing IT and digital services organization. This is a full-time, remote opportunity ideal for a self-driven HR professional with proven experience in IT recruitment, HR operations, and employee engagement. The ideal candidate will be responsible for streamlining HR processes, driving recruitment strategy, and building a positive and productive work culture aligned with our company s goals. Key Responsibilities Talent Acquisition & Recruitment Lead full-cycle recruitment for technical and non-technical positions within IT and digital teams. Write clear, engaging job descriptions and post them across job portals, social platforms, and company career pages. Source candidates through job boards (e.g., Naukri, LinkedIn, Indeed), referrals, and recruitment agencies. Screen, interview, and coordinate hiring processes with internal stakeholders. Maintain a strong candidate pipeline and reduce time-to-hire metrics. HR Operations & Policy Implementation Handle employee onboarding, background verification, and offboarding documentation. Maintain HRIS and ensure timely updates of employee records (attendance, performance, payroll data, etc.). Assist in drafting, updating, and implementing HR policies and SOPs across the organization. Ensure compliance with labor laws, HR regulations, and statutory requirements. Employee Engagement & Culture Building Act as a bridge between management and employees to address concerns, grievances, and suggestions. Drive employee engagement activities including team-building events, recognition programs, and wellness initiatives. Monitor and improve employee satisfaction, retention, and workplace culture. Collaborate with department heads to understand workforce planning and training needs. Reporting & Analytics Prepare and present recruitment dashboards, HR reports, and workforce analytics to leadership. Track KPIs such as attrition rate, hiring velocity, and engagement metrics for performance reviews and forecasting. Required Skills & Qualifications MBA in Human Resource Management or equivalent (mandatory) 2 to 5+ years of relevant HR experience, with at least 1 year in IT recruitment or HR in an IT services company Hands-on experience with job portals (LinkedIn, Naukri, Indeed) and applicant tracking systems (e.g., Zoho Recruit) Strong understanding of recruitment strategies, HR best practices, and compliance Excellent communication, negotiation, and interpersonal skills Ability to manage multiple priorities in a fast-paced, remote environment Proficiency in Microsoft Office tools (Excel, Word, Outlook) Tools & Technologies Recruitment & CRM Tools: Zoho Recruit, Zoho CRM Marketing & Communication: Mailchimp, Canva HR & Productivity Tools: Microsoft Office, TimeDoctor Development Methodology Experience working in Agile environments using Scrum and Kanban frameworks Familiarity with Scrum ceremonies and Agile communication protocols is a plus Perks & Benefits Competitive salary with performance incentives Remote-first work culture with flexible work hours Exposure to international clients and fast-paced IT projects Fast-track career growth in a rapidly expanding global company Collaborative team environment and supportive leadership Our Core Values at Technothinksup Honesty, Integrity, and Fairness Respect for Creativity, Diversity, and Individual Ability Passion for Excellence and Innovation Open Communication and Teamwork Enjoyment of Work and Life Educational Qualifications UG: Any Graduate (Preferably with HR or Management background) PG: MBA/PGDM in Human Resources Management (HR specialization required) Qualification : Any Graduate in HR, MBA in HR Specialization

Job Title: International Sales Executive Lead Generation (Voice Process) Location: Remote | Preferred Cities: Kolhapur, Pune, Bangalore Employment Type: Full-Time | Permanent Experience Required: 2 to 5+ Years Industry: IT Services | Digital Marketing | B2B Sales Job Overview We are seeking a results-driven and energetic International Sales Executive Lead Generation (Voice Process) to join our fast-growing team. In this remote role, you will be responsible for generating qualified B2B leads through outbound international calls and supporting the sales team in converting opportunities. If you have excellent communication skills, a persuasive sales style, and experience in telemarketing or lead generation, we d love to hear from you. Key Responsibilities Lead Generation: Initiate outbound cold calls to international prospects to generate new business opportunities. Client Engagement: Effectively communicate the value of our IT and digital marketing services to potential customers. Appointment Setting: Schedule meetings and demos for the sales team with qualified leads. Lead Qualification: Assess potential clients against defined criteria to ensure alignment with target customer profiles. CRM Management: Maintain accurate and updated records of interactions, leads, and follow-ups in the CRM system (Zoho CRM or similar). Sales Pitching: Craft and deliver clear, engaging, and persuasive messages tailored to the prospect s business needs. Follow-Up: Maintain a consistent follow-up strategy to keep leads warm and move them through the sales pipeline. Collaboration: Work closely with marketing and sales teams to align messaging, improve conversion strategies, and optimize campaigns. Target Achievement: Meet or exceed weekly/monthly KPIs, including call volume, qualified leads, and appointments set. Market Feedback: Share insights on lead quality, objections, and call performance to improve future outreach efforts. Requirements and Skills Experience: 2 5+ years of experience in international telemarketing, lead generation, or outbound voice process roles Communication: Excellent English communication skills (verbal and written), with a confident and professional phone presence Sales Aptitude: Strong ability to build rapport, handle objections, and close appointment opportunities CRM Proficiency: Experience with CRM tools such as Zoho CRM, Salesforce, or HubSpot Self-Motivated: Highly goal-oriented and target-driven with a proven record of meeting performance metrics Time Management: Strong organizational and multitasking skills to manage high call volumes Resilience: Positive attitude and ability to handle rejection in a fast-paced, dynamic environment Preferred Qualifications Bachelor's degree in Marketing, Business Administration, or a related field Experience in B2B sales or working in IT services, SaaS, or digital marketing domain Familiarity with lead generation tools, LinkedIn Sales Navigator, and cold-calling scripts Comfortable working across different time zones for international outreach Tools & Technologies CRM & Communication: Zoho CRM, Mailchimp Productivity Tools: MS Office Suite (Word, Excel, Outlook) Telephony: VoIP platforms, cloud calling systems (preferred) Perks & Benefits Competitive salary with attractive performance-based incentives Flexible remote work setup Comprehensive training and onboarding programs Opportunity to work with a collaborative and talented team Fast-paced career growth in a global IT services environment Company Values at Technothinksup Integrity, transparency, and mutual respect Open communication and team collaboration Passion for continuous growth and learning Innovation-driven work culture Work-life balance and employee well-being Educational Qualification UG: Any Graduate (preferred in Business, Marketing, or Communication) PG: MBA/PGDM in Sales, Marketing, or International Business (preferred) Qualification : A degree in Marketing, Business Administration, or a related field.

Job Title: Digital Marketing Executive Experience: 2 to 5+ Years Employment Type: Full-Time | Permanent Work Location: Remote (Preferred: Kolhapur | Pune | Bangalore) Industry: IT Services | Digital Marketing | E-commerce About the Role We are looking for a dynamic and result-driven Digital Marketing Executive to join our growing team. The ideal candidate should have hands-on experience in managing Google Ads, SEO, SMM, and other digital marketing platforms. You will be responsible for developing, implementing, and optimizing our online marketing strategies across international and Indian markets. If you're passionate about driving online visibility, traffic, and conversions through intelligent digital strategies, this is your opportunity to thrive in a fast-growing tech company. Key Responsibilities Search Engine Marketing (SEM): Plan, manage, and optimize Google Ads campaigns (Search, Display, Shopping, etc.) for both Indian and global clients. Conduct A/B testing, keyword optimization, budget allocation, and bid strategies. Generate weekly/monthly performance reports and present actionable insights. Perform daily maintenance and health checks on ad accounts. Prepare audit reports for new or existing clients. Search Engine Optimization (SEO): Handle On-Page SEO tasks: title & meta description optimization, image/video optimization, content formatting, and keyword placement. Execute Off-Page SEO activities: backlink creation, directory submissions, article submissions, classifieds, and page load optimization. Perform regular keyword research and competitive analysis. Track website performance using analytics and reporting tools. Social Media Marketing (SMM): Assist in creating engaging social media content for platforms like LinkedIn, Instagram, Facebook, and Twitter. Plan and execute organic and paid social media campaigns. Support community engagement and monitor brand mentions. Email & Content Marketing: Assist with email campaigns using tools like Mailchimp and Zoho Campaigns. Support blog planning with SEO keyword research and upload content to CMS. Monitor email deliverability and campaign performance metrics. Analytics & Strategy: Monitor competitor activity and suggest improvements for campaigns. Analyze user behavior, CTR, bounce rate, and conversion metrics. Provide support in building comprehensive marketing reports. Key Skills Required Google Ads (AdWords), Google Analytics, Google Search Console SEO (On-Page and Off-Page) Social Media Marketing (Facebook Ads, LinkedIn Ads, Instagram) Email Marketing (Mailchimp, Zoho Campaigns) Content Marketing & Blogging Affiliate Marketing & Mobile Marketing Keyword Research & Competitor Analysis MS Office Suite (Excel, Word, PowerPoint) Tools & Technologies You ll Use Design & Content Tools: Canva, Adobe Photoshop, Illustrator, Adobe Creative Cloud Suite Marketing Platforms: Google Ads, Google Analytics, Mailchimp, Zoho Social, Zoho CRM, Zoho Campaigns, Zoho Marketing Automation Project Management: Zoho Sprints, Zoho Projects, Confluence Agile Methodologies Knowledge Familiarity with Agile Development Methodology, including Scrum and Kanban. Understanding of Scrum Ceremonies like Sprint Planning, Daily Standups, and Retrospectives is preferred. Work-from-home flexibility across Kolhapur, Pune, and Bangalore. Competitive salary with performance-based bonuses. Exposure to international clients and high-impact digital campaigns. Opportunity to work with an expert team of designers, developers, and marketers. Supportive environment that encourages creativity and ownership. Our Core Values Honesty, integrity, and fairness Respect for creativity and individuality Teamwork and open communication Passion, innovation, and excellence Enjoyment of work and life balance Educational Qualifications UG: Any Graduate with strong skills in Digital Marketing Certifications (Preferred): Google Ads, Google Analytics, HubSpot, or similar Apply Now If you're a self-starter who thrives in a fast-paced digital environment and is eager to build a career with a rapidly growing IT and marketing agency, Technothinksup is the place for you! Qualification : Any Graduate with strong skills in Digital Marketing

Job Title: Social Media Marketing Executive Experience: 2 to 5+ Years Employment Type: Full-Time | Permanent Location: Work From Home (Kolhapur | Pune | Bangalore) Overview We are seeking a creative and strategic Social Media Marketing Executive to manage and grow our company s online presence. The ideal candidate will have a passion for social media, excellent communication skills, and a strong understanding of digital marketing trends. Key Responsibilities Develop and implement social media strategies across platforms including Facebook, Instagram, Twitter, LinkedIn, and more. Create engaging content such as text, images, videos, and infographics for social media channels. Manage social media campaigns from ideation to execution, aligning with overall marketing goals. Monitor social media accounts, engage with followers, respond to comments and messages, and build a strong community. Analyze campaign performance using social media metrics and generate insightful reports. Stay updated on social media trends, tools, and best practices to keep our strategy innovative. Collaborate with designers, content creators, and the marketing team to ensure consistent branding. Run and optimize paid social media campaigns to maximize ROI. Conduct competitor analysis and stay informed about industry developments. Maintain a social media content calendar for timely and relevant posts. Ensure compliance with platform guidelines and legal standards. Requirements Proven experience as a Social Media Marketing Executive or similar role. Strong understanding of social media platforms, tools, and advertising. Excellent written and verbal communication skills. Creative thinker with the ability to generate innovative ideas. Strong analytical skills with the ability to interpret data and optimize campaigns. Experience with tools like Facebook Ads Manager, Instagram Insights, LinkedIn Campaign Manager. Ability to multitask and thrive in a fast-paced environment. Team player with excellent collaboration skills. Tools & Technologies Social Media Management: Hootsuite, Buffer, Sprout Social Graphic Design: Canva, Adobe Creative Suite Analytics: Google Analytics, Socialbakers Advertising Platforms: Facebook Ads, LinkedIn Campaign Manager Additional Knowledge Basic understanding of SEO, SEM, and content marketing principles. Perks & Benefits Competitive salary with performance incentives. Opportunities for professional development and career growth. Creative, dynamic, and supportive work environment. Work on diverse social media campaigns and directly influence the company s brand presence. Collaborate with a talented team of marketing professionals. Stay ahead with the latest digital marketing trends and continuously improve your skill set. Core Values Honesty, integrity, and fairness Respect for creativity, diversity, and individual abilities Teamwork and open communication Passion, commitment, and enthusiasm Work-life balance and enjoyment Educational Qualification UG: Bachelor s degree in Marketing, Communication, or related field. If you are a passionate social media marketer eager to make an impact, we d love to hear from you. Apply now and join the Technothinksup family!

Technical/Proposal Writer Location: India (Remote) Experience: 5+ Years Required Work Mode: Remote | Full-Time Position Overview We are hiring a skilled and detail-oriented Technical/Proposal Writer (Remote) with 5+ years of experience in crafting technical proposals, RFP responses, and client-focused documentation in the IT, software development, AI, cloud, and data engineering sectors. This is a remote opportunity ideal for candidates with excellent communication and writing skills, a passion for technology, and a proven track record in proposal development. Key Responsibilities Proposal Development: Collaborate with pre-sales, technical, and business development teams to create tailored responses to RFPs, RFIs, and client inquiries. Ensure proposals align with client requirements, win themes, and business goals. Technical Content Creation: Write clear, concise, and engaging technical content including proposals, pitch decks, case studies, and solution documents. Translate complex concepts into easy-to-understand language for non-technical stakeholders. Customization & Strategy: Personalize proposals to meet individual client needs and highlight differentiators. Contribute to proposal strategy and competitive positioning. Documentation Management: Maintain a centralized knowledge base and proposal content library. Ensure documents are current, accurate, and aligned with product/service updates. Quality Assurance: Review all documentation for grammar, consistency, technical correctness, and formatting compliance. Adhere to proposal timelines, guidelines, and internal quality standards. Collaboration: Work cross-functionally with sales, project management, and technical SMEs. Actively participate in brainstorming sessions and kickoff meetings to align proposal strategy. Requirements Bachelor s degree in Computer Science, Engineering, Business, or related field. Minimum 5 years of experience in technical or proposal writing, particularly in IT, AI, Data, SaaS, or consulting domains. Excellent written and verbal communication skills in English. Strong understanding of RFP processes and proposal best practices. Ability to manage multiple projects with tight deadlines. Proficiency in MS Office, Adobe Acrobat, and tools like Google Docs, Notion, or RFPIO. Self-motivated, detail-oriented, and comfortable working in a remote, fast-paced environment. Nice-to-Have Experience with CRM and sales tools such as Salesforce or HubSpot. Familiarity with industry frameworks (ISO, GDPR, etc.) or proposal automation tools. Prior experience writing for international clients (especially US, UK, or EU markets). 100% Remote work with flexible hours. Collaborative and inclusive work culture. Exposure to global projects across emerging tech verticals. Career advancement opportunities in a fast-growing organization. Apply Now Qualification : Bachelors degree in Computer Science, Engineering, Business, or related field.

Sr. Big Data Engineer Location: India The Impact You Will Have: You will work on a variety of impactful customer technical Big Data projects, which may include building reference architectures, how-to's and production-grade MVPs. Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications. Consult on architecture and design; bootstrap or implement strategic customer projects that lead to a customer's successful understanding, evaluation and adoption of Databricks. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement-specific product and support issues. What We Look For: 10+ years experience with Big Data Technologies such as Apache Spark , Kafka, Cloud Native and Data Lakes in a customer-facing post-sales, technical architecture or consulting role. 6+ years of experience working on Big Data Architectures independently. Strong experience working in the Databricks ecosystem. Comfortable writing code in either Python or Scala. Experience working across Cloud Platforms (GCP / AWS / Azure). Documentation and white-boarding skills. Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects. About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

Customer Relationship Executive Department: Marketing Experience: 2 to 5+ Years Number of Positions: 4 We are an IT Development and Digital Marketing agency that provides IT Development Services and digital marketing services to clients across various industries. We are seeking an IT Coordinator and Customer Relationship Executive to join our team and help us provide exceptional customer service while also ensuring the smooth functioning of our IT systems. Job Roles and Responsibilities IT / Technical Support Coordinator Manage and maintain the company s IT infrastructure, including hardware, software, and networks. Troubleshoot and resolve any IT issues that may arise. Collaborate with the digital marketing team to develop and implement IT strategies that align with the company s goals and objectives. Ensure the security and confidentiality of company data. Stay up-to-date with the latest IT trends and technologies and make recommendations for improvements. Customer Relationship Executive Serve as the main point of contact for clients and ensure they receive the highest level of customer service. Respond promptly to client inquiries and concerns via phone, email, and social media. Develop and maintain strong relationships with clients to ensure their continued satisfaction and loyalty. Work with the digital marketing team to develop marketing strategies that align with client needs and goals. Track and report on key performance indicators (KPIs) to measure client satisfaction and identify areas for improvement. Tools and Technologies Figma, Photoshop, Adobe XD, Adobe Creative Suite, Sketch, Zoho CRM, JIRA, GitHub, Timedoctor, Zoho Desk, Anydesk, Ultraviewer, TeamViewer Development Methodologies Agile Development Methodology (Scrum Framework and Kanban); Strong knowledge of Scrum Ceremonies is needed. Perks and Benefits Competitive salary with performance-based incentives. Versatile and challenging job opportunity in a creative and entrepreneurial environment. Fast-growing company offering growth opportunities internationally. Opportunity to work with a team of highly skilled and experienced professionals. Core Company Values Honesty, integrity, and fairness Respect for individual ability, creativity, and diversity Teamwork and open communication Passion and commitment Enjoyment of work and life Educational Qualification UG: BCA, MCA, Diploma, B.Tech/B.E. in Computer Science, Engineering, IT or related fields. Job Location Work From Home (Kolhapur) Employment Type Full-Time Permanent Qualification : BCA, MCA, Diploma, B.Tech/B.E. in Computer Science, Engineering, IT or related fields

Sales Executive Position: Sales Executive (For USA and Canada Clients) Experience: 2 to 3 years. Minimum 2 years of experience in IT Sales. Shift Timings: 6.30pm to 3.00am (India Time) Work From Home. Excellent communication in English. Roles and Responsibilities : Identifying profitable business opportunities in the USA and CANADA Developing and implementing new sales strategies to grow the business. Attracting new Clients Researching to find and connect with prospective clients. Negotiating with clients to secure deals at attractive prices Tracking business performance Nurturing relationships with clients Requirements : Bachelor s degree in sales, marketing, business administration, or any related field. Prior experience as a Business Development Executive/ Sales Executive in the IT industry. Ability to generate revenue by identifying new business opportunities. Ability to convince potential clients. Excellent written and verbal communication. Extensive presentation skills. Qualification : Bachelors degree in sales, marketing, business administration, or any related field.

Role and Responsibilities: Content Planning and Creation: Planning and publishing various content types: blogs, landing pages, newsletters, case studies, social media posts, etc. Active writing is a core responsibility. Technical Understanding: Preference for candidates with technical knowledge of the web, particularly WordPress/Drupal. Collaboration and Communication: Working with project delivery and sales teams to understand the business and capture success stories. Translating technical information into engaging content for clients. Content Optimization: Creating content that achieves SEO goals. Analyzing content performance and making improvements. Balancing user experience with SEO. Newsletter Management: Shipping a monthly newsletter. Required Skills ("Must Haves"): Content Portfolio: A personal blog or published client-facing tech content (case studies, resources, landing pages). Technical Communication: Ability to understand technical solutions and convey business benefits to clients. Writing Proficiency: Consistent creation and review of content with minimal grammatical errors. Familiarity with tools like Grammarly/ChatGPT. Research and Analysis: Ability to conduct research and provide relevant insights. SEO and Conversion: Experience in writing and strategizing content for SEO, engagement, and conversion. Preferred Skills ("Good to Have"): WordPress/Drupal Ecosystem: Understanding of enterprise WordPress/Drupal solutions. Web Publishing: Familiarity with web publishing and online monetization. Agency Experience: Experience working with a WordPress agency in sales, project management, or marketing. Landing Page Experience: Experience writing marketing landing pages. Company Culture: rtCamp values "Good Work. Good People." Commitment to equal employment opportunities.

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Principal Solution Architect Technical Locations: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm solving complex, data-intensive challenges for some of the world s most sophisticated financial institutions. Through relentless innovation, we empower clients to achieve transformational outcomes by delivering scalable and intelligent solutions that address critical needs in operations, data, and analytics. As the fintech industry evolves rapidly, Arcesium is uniquely positioned for strategic expansion. Our culture emphasizes intellectual curiosity, proactive ownership, and collaboration. We offer our people opportunities to make meaningful contributions from day one. About the Role We are seeking an experienced and strategic Principal Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. This is a high-impact, client-facing role that blends technology, business strategy, and consulting. As a key liaison between clients and Arcesium s product teams, you will help articulate and deliver technically robust solutions that meet real-world investment management challenges. Your work will involve defining and delivering platform-powered, scalable architectures that create measurable business value for our clients. Key Responsibilities Solution Architecture & Delivery Collaborate with client stakeholders (CTOs, CDOs, Heads of Technology) to define and accelerate data strategies using Arcesium s platform. Deconstruct complex client problems and architect robust, scalable technical solutions using Arcesium s capabilities. Drive Proof of Concepts (PoCs), end-to-end solution delivery, and platform implementations. Client Engagement & Communication Present high-impact solutions via written proposals, diagrams, demos, and presentations. Lead governance, project planning, and expectation management for assigned clients. Collaborate with client-side development teams to onboard and train them on Arcesium's architecture, APIs, and data flow strategies. Internal Collaboration & Feedback Partner with Forward Deployed Engineers, Data Strategists, and Product Managers to ensure solution success. Provide feedback and improvement opportunities across products, processes, and solution delivery mechanisms. Represent Arcesium s technical capabilities in sales pitches, technical demos, and pre-sales discussions. Ideal Candidate Profile Experience & Background 7 12 years of client-facing experience in solutioning, technical consulting, implementations, or professional services. Prior experience in software development is a strong plus (languages: Python, Java, SQL). Experience managing cross-functional projects across business and technical domains. Technical Skills Deep understanding of solution architecture, system design, and data integration. Familiarity with cloud platforms (e.g., AWS), modern APIs, and data processing pipelines. Strong command of software engineering processes and DevOps practices. Soft Skills Outstanding communication and stakeholder management skills. Demonstrated ability to translate complex technical topics into simple, impactful solutions for diverse audiences. Comfortable working in a fast-paced, high-stakes client environment. Preferred Familiarity with financial services, investment management, or fintech is advantageous. Awareness of industry trends in data strategy, cloud infrastructure, and advanced analytics. Work at the intersection of finance and cutting-edge technology. Be a core part of strategic transformation for some of the world s leading financial institutions. Collaborate with high-caliber peers in a culture of ownership, growth, and excellence. Access continuous learning and development opportunities to accelerate your career. Equal Opportunity Employer Arcesium is an equal opportunity employer. We are committed to building a diverse and inclusive workforce. We welcome individuals from all backgrounds and walks of life to apply.

Job Opening: Senior Content Specialist Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role In this role, you'll create a wide variety of content, from long-form blogs and whitepapers to short-form content like social media posts and infographics. You ll collaborate with product, customer success, and research teams to translate technical insights into valuable, educational, SEO-rich, and thought-provoking content that connects customer challenges with our solutions. Key Responsibilities Create high-impact content: Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience. Translate technical concepts: Understand our product s technical aspects and craft content that highlights customer pain points and business value. Leverage research & insights: Use customer stories, industry reports, and data-driven research to enrich content with credibility and depth. Drive thought leadership & engagement: Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry. Optimize for SEO & discoverability: Write content that balances storytelling with keyword optimization to improve search rankings and organic reach. Collaborate cross-functionally: Work closely with product marketing, demand generation, and sales teams to align content with business goals and customer needs. Qualifications & Skills 5+ years of experience in content creation, marketing, or a related field. Proven experience in writing both long-form and short-form content that aligns with SEO best practices. Strong ability to understand and simplify complex technical concepts for diverse audiences. Exceptional writing, editing, and proofreading skills with a focus on clarity, style, and tone. Experience in creating content for a B2B audience, preferably in technology or AI sectors. Ability to collaborate with cross-functional teams to ensure content aligns with business goals and drives customer engagement. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns, and providing client solutions. Preferred Qualifications: 3 years of experience in Internet products and technologies. Experience in data analysis, ability to interpret datasets, identify trends, and translate findings into compelling narratives, with a strong aptitude for quickly understanding technical concepts and knowing when to apply them. Knowledge of apps platforms and products, the performance advertising market, or online ads landscape. Ability to collaborate cross-functionally with multiple teams and stakeholders while building relationships. Effective project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. Strong business communication, negotiation, and influencing skills. About the Job: gTech Ads is responsible for all support, media, and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services, from enabling better self-help and in-product support to providing better support through interactions, setting up accounts, implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.