Social Media Platforms Jobs in Indore

Job Title: Digital Marketing Manager Location: Indore Qualification: Bachelor s Degree in Marketing, Business Administration, or a related field Experience: 2-4 years, preferably in financial services or stock broking industry Job Summary: We are seeking a skilled Digital Marketing Manager to lead our online marketing efforts, focusing on lead generation, brand awareness, and customer engagement. The ideal candidate will have hands-on experience in SEO, SEM, social media, email marketing, and paid campaigns within the financial services or stock broking domain. Key Responsibilities: Campaign Management: Plan and execute multi-channel digital marketing strategies including SEO, SEM, email marketing, display ads, and social media campaigns. Manage paid advertising campaigns across platforms such as Google Ads, Facebook, LinkedIn, Twitter, and more. Perform keyword research and optimize website content for improved search rankings and visibility. Content Creation & Strategy: Collaborate with content creators and designers to develop engaging materials for blogs, landing pages, newsletters, and social media. Create and manage a content calendar aligned with stock market events, trading seasons, and product launches. Social Media Management: Grow and maintain the company s social media presence across multiple channels. Tailor and curate content for diverse audiences including retail investors, HNIs, and traders. Engage with the online community by responding to inquiries and building brand loyalty. Lead Generation & Nurturing: Implement and optimize lead generation campaigns through paid ads, SEO, and content marketing. Improve landing pages and lead forms to maximize conversion rates. Coordinate with sales teams to ensure efficient lead handoff and nurturing. Analytics & Reporting: Track, analyze, and report on marketing campaign performance using tools like Google Analytics, SEMrush, Google Ads, etc. Monitor KPIs including website traffic, conversion rates, cost-per-lead (CPL), and return on ad spend (ROAS). Use data-driven insights to optimize campaigns and guide future strategies. SEO & SEM: Conduct ongoing keyword research and SEO optimization to enhance organic traffic. Manage PPC campaigns and perform A/B testing for improved ROI. Email Marketing: Plan and execute targeted email campaigns for new and existing clients. Segment mailing lists based on customer behavior and preferences. Market Research: Stay updated on digital marketing trends, competitor activity, and emerging technologies. Conduct market analysis to identify new opportunities and client needs. Key Performance Indicators (KPIs): Increase in website traffic and user engagement (sessions, bounce rate, time on site). Growth in social media followers and engagement rates. Improved search engine rankings for key stock broking terms. Number and quality of leads generated monthly and conversion rates. Cost-per-lead (CPL) and ROI for paid campaigns. Email campaign open and click-through rates (CTR). Required Skills: Proficient in Google Ads, Google Analytics, SEMrush, Hootsuite, and similar marketing platforms. Strong knowledge of SEO, SEM, PPC, social media, and content marketing best practices. Excellent analytical skills with the ability to interpret and act on data. Strong written and verbal communication skills. Basic understanding of HTML/CSS is a plus. Qualification : Bachelors Degree in Marketing, Business Administration, or a related field

Graphic Designer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Design visual content for websites, social media, marketing materials, and branding. Create logos, banners, posters, brochures, infographics, and other graphic elements. Work with UI/UX designers to create seamless website and app designs. Prepare designs for print, web, and digital platforms. Edit and enhance images, illustrations, and videos as needed. Collaborate with marketing teams to create compelling promotional materials. Stay updated with design trends, tools, and industry best practices. Skills Required: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, After Effects). Familiar with graphic design software including Adobe Photoshop. Knowledge of vector graphics, raster images, and digital illustration. Experience with UI/UX tools like Figma, Sketch, or Adobe XD. Strong understanding of typography, color theory, and layout design. Familiarity with motion graphics and basic video editing (optional but beneficial). Join our creative team and help bring innovative visual concepts to life! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company that offers enterprise-grade IT and product engineering services to organizations of all sizes. At Systango, we embrace a culture of efficiency, leveraging cutting-edge technologies to deliver high-quality solutions quickly, while offering world-class support to solve critical business challenges. We specialize in Gen AI, AI/Machine Learning, and Blockchain, enabling the next stage of digital transformation for traditional businesses. Our expert team excels in web and enterprise development, mobile apps, QA, and DevOps. Trusted by top-tier clients such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, we help businesses enhance their digital capabilities and lead disruptive innovations. At Systango, we believe in making the impossible possible and we deliver on that promise. About the Role: Key Responsibilities: Social Media Management: Manage and grow our presence on key platforms including LinkedIn, Instagram, Twitter, Facebook, and YouTube. Employer Branding: Lead efforts to improve our employer brand across platforms like Glassdoor and other relevant sites. Content Strategy: Develop and execute creative content strategies that align with current trends while maintaining our brand voice. Campaign Optimization: Utilize data-driven insights to monitor and improve the performance of social media campaigns. Collaboration: Work closely with designers, content creators, and other teams to produce visually compelling posts and engaging content. What We re Looking For: Experience: A minimum of 3+ years in social media marketing or a related field. Creativity: Strong ability to create engaging, shareable content that resonates with audiences. Analytics Savvy: Comfortable analyzing social media performance and adjusting strategies to optimize engagement and results. Team Player: Excellent communication and collaboration skills to work effectively across teams. Innovative Team: Work with a dynamic, forward-thinking team committed to creativity and growth. Career Growth: Opportunity to shape and elevate the brand s online presence and make a measurable impact. Creative Environment: A work culture that fosters fresh ideas, creativity, and innovation. If you're ready to drive the growth of a cutting-edge brand through creative social media strategies and engaging content, we d love to have you on our team!

Job Title: Senior Full Stack Developer Location: Indore, India (Onsite) Experience: 4+ Years | Full-Time About AI Trillion AI Trillion is a cutting-edge SaaS company revolutionizing marketing automation and eCommerce technology. We deliver advanced solutions combining AI-driven personalization, customer engagement, and data analytics to help online businesses grow. Join us to build scalable, innovative software that impacts global customers. Role Overview We are seeking a Senior Full Stack Developer with strong expertise in PHP and JavaScript ecosystems to drive development across our SaaS platform. The ideal candidate will have experience in backend and frontend technologies, REST API design, microservices architecture, and cloud-based serverless frameworks. Key Responsibilities Develop and maintain scalable web applications using PHP and Node.js frameworks (Zend, CodeIgniter, Express, Loopback). Design and build robust RESTful APIs and microservices aligned with business domains. Collaborate with frontend developers on AngularJS, React, or similar JavaScript frameworks to deliver seamless user experiences. Implement authentication protocols and ensure secure API integration. Utilize version control systems like Git for code management and collaboration. Work with cloud technologies including AWS Lambda, Serverless Framework, API Gateway, and messaging services (SQS, SNS). Ensure resilient, fault-tolerant system design using best practices for failure recovery and self-healing architecture. Participate in automation and load testing to optimize performance and reliability. Required Skills & Experience Minimum 4+ years of professional experience in full-stack software development. Proficient with PHP MVC frameworks such as Zend Framework or Laravel. Hands-on experience with Node.js, Express, and optionally Loopback. Strong frontend skills with AngularJS, React, or similar JavaScript frameworks. Solid understanding of REST APIs, authentication protocols, and microservices architecture. Experience with Git version control system (mandatory). Familiarity with cloud/serverless platforms such as AWS Lambda and Serverless Framework is a plus. Knowledge of databases like MySQL and optionally MongoDB. Ability to write clean, maintainable, and testable code. Strong problem-solving skills and a proactive approach to software architecture and design. Opportunity to make a direct impact on a fast-growing SaaS platform and shape its technology. Continuous learning and professional development programs. A collaborative, inclusive, and innovation-driven workplace culture. Regular team-building events and activities to foster camaraderie. Work in a cutting-edge tech environment with exposure to cloud and serverless architectures. Apply Now If you re a passionate developer excited to work with modern tech stacks and scalable SaaS solutions, join AI Trillion and be part of our mission to redefine eCommerce marketing automation.

Digital Marketing Expert Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Conceptualize creative ideas and strategies with clients to enhance digital marketing efforts. Test and improve the design and functionality of websites to enhance user experience and conversion rates. Establish design guidelines, standards, and best practices to ensure consistency across digital assets. Maintain the appearance of websites by enforcing content standards to align with brand guidelines. Design visual imagery for websites and ensure they are in line with client branding and marketing goals. Skills Required: A relevant diploma in a related field. Familiarity with graphic design software including Adobe Photoshop. Proficiency in front-end development web programming languages such as HTML, CSS, jQuery, and JavaScript. Good understanding of content management systems (CMS) for managing digital assets and website content. Strong understanding of search engine optimization (SEO) principles to improve website visibility. Join our team and help us drive digital growth and brand presence through creative marketing strategies! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Technical Recruiter Job Category: Non-Technical Department: Human Resources Job Location: Indore, India Experience Required: 5+ Years About the Role: We are looking for a detail-oriented and skilled Technical Recruiter with a minimum of 5 years of experience in recruiting for technical roles. The ideal candidate will have a strong understanding of technology, programming languages, and a proven ability to source candidates through various job portals and networks. Key Responsibilities: Source candidates through multiple channels including job boards, social media, and professional networks. Conduct interviews and assess candidates' technical skills for various roles within the company. Collaborate with hiring managers to understand job requirements and develop comprehensive recruitment strategies. Manage the entire recruitment process, from job posting to offer negotiation. Maintain a database of candidates and track recruitment metrics to ensure a smooth hiring process. Stay updated on industry trends and best practices to continually improve recruitment strategies. Education & Experience: Bachelor s degree in Human Resources, Business Administration, or a related field. At least 5 years of experience in technical recruiting or a relevant role with hands-on experience recruiting for technical positions. Skills & Competencies: Strong understanding of various technical roles and programming skills required in the IT industry. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment while maintaining a high level of organization. Proficiency in using applicant tracking systems (ATS) and recruitment software. Strong organizational skills, time management, and ability to prioritize tasks effectively. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative recruitment projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Help us build the future with exceptional talent, and enjoy the benefits of being part of an innovative and dynamic team. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Job Title: Senior Full Stack Developer (Java + Flutter) AWS Domain: Stock Broking / Finance / Fintech Location: Indore, Madhya Pradesh Qualification: Graduate IT / Computer Science Experience: 6+ years Job Overview: We are looking for a Senior Full Stack Developer with deep expertise in Java (backend) and Flutter (frontend/mobile), along with advanced AWS cloud infrastructure skills. The ideal candidate will have a strong background in building scalable, secure, and high-performance applications in the stock broking or financial services domain. Key Responsibilities: Develop and maintain robust financial and trading applications using Java (Spring Boot) for the backend and Flutter for mobile and web platforms. Architect and deploy cloud-native applications using AWS services, including EC2, Elastic Load Balancer, VPC, with an emphasis on scalability and high availability. Set up and manage telemetry and performance monitoring tools such as CloudWatch, Prometheus, and Grafana to ensure system reliability and incident response. Build and optimize data pipelines for handling market data ingestion, order flow, and trade lifecycle using Elasticsearch and relational databases. Securely integrate external systems including market data feeds, KYC platforms, and trading gateways. Collaborate with cross-functional teams Product, QA, and DevOps for seamless development and deployment workflows. Enforce modern development practices including CI/CD pipelines, code reviews, and automated testing. Ensure compliance with financial industry security standards and regulatory requirements. Required Skills & Experience: 6+ years of full stack development experience, preferably in the finance, trading, or stock broking domain. Expertise in Java technologies (Spring Boot, REST APIs, multithreading, JMS). Strong proficiency in Flutter for mobile and web app development (iOS/Android/Web). Deep practical knowledge of AWS cloud services, including: EC2: provisioning, scaling, automation, and security groups. Elastic Load Balancer: configuration, routing, auto-scaling, and health checks. Elasticsearch: setup, query optimization, and monitoring. Monitoring Tools: CloudWatch, Prometheus, Grafana. Familiarity with CI/CD tools such as Jenkins, GitHub Actions, and containerization with Docker. Experience with Infrastructure-as-Code tools (Terraform, CloudFormation). Proficient in MySQL/PostgreSQL and NoSQL databases like Elasticsearch. In-depth knowledge of financial protocols, compliance requirements, and secure coding practices. Demonstrated success in building low-latency, high-throughput systems. Strong debugging, troubleshooting, and optimization skills. Preferred Qualifications: Experience with Kafka or RabbitMQ for event-driven architectures. Familiarity with microservices, serverless (AWS Lambda), and API Gateway. Exposure to market data vendors (e.g., NSE, BSE, MCX, Bloomberg). Experience in building real-time dashboards and analytics in the fintech domain. AWS Certifications (e.g., AWS Certified Solutions Architect or Developer). Qualification : Graduate IT / Computer Science

Position: Assistant Manager HR Job Category: Non-Technical Department: Human Resources Location: Indore, Madhya Pradesh Experience: 8+ Years Employment Type: Full-Time, Permanent About the Role: We are seeking an experienced and proactive Assistant Manager HR to oversee payroll, performance management, and administrative functions. The ideal candidate will bring 8+ years of HR expertise, strong leadership skills, and a strategic mindset to align HR processes with business objectives. This role plays a key part in fostering a positive work environment, supporting employee development, and ensuring compliance with HR policies and labor laws. Key Responsibilities: Talent Acquisition & Recruitment: Manage the end-to-end recruitment process, ensuring a seamless candidate experience. Collaborate with department heads to align talent acquisition strategies with business needs. Payroll & Compliance: Oversee end-to-end payroll processing, ensuring accuracy, compliance, and timely execution. Ensure adherence to statutory regulations, labor laws, and company policies. Performance Management & Employee Development: Lead the Performance Management System (PMS), including goal setting, performance reviews, and career development initiatives. Work closely with leadership to drive employee engagement and retention strategies. HR Administration & Office Management: Manage administrative functions, including vendor coordination, office management, and facilities maintenance. Support employee well-being and ensure a productive workplace environment. Employee Engagement & Grievance Handling: Address and resolve employee grievances promptly, fostering a positive and inclusive work culture. Design and implement employee engagement initiatives to enhance workplace satisfaction. HR Strategy & Business Alignment: Partner with senior leadership to develop and implement HR strategies that align with organizational goals. Act as a trusted advisor to management on HR policies, best practices, and workforce planning. Education & Experience: Master s degree in Human Resources, Business Administration, or a related field. 8+ years of experience in an HR Generalist or leadership role. Prior experience in the IT industry is highly preferred. Key Skills & Competencies: Strong communication and interpersonal skills for effective stakeholder management. Excellent problem-solving and organizational abilities to manage multiple priorities. Adaptability in a fast-paced environment with evolving business needs. Strategic mindset with hands-on experience in HR operations and compliance. Learning & Growth: Continuous professional development opportunities. Cutting-Edge Technologies: Work on pioneering HR solutions. Global Opportunities: Expand your expertise with international exposure. Vibrant Work Culture: Team outings, celebrations, and engaging activities. Competitive Compensation: Attractive pay packages based on experience. Work-Life Balance: 5-day workweek with a focus on well-being. Health & Wellness: Comprehensive group health insurance coverage. Open-Door Policy: Your ideas and contributions are always valued. Prime Location: Work from our beautiful office in Indore, India s cleanest city! If you're an HR professional looking for a challenging yet rewarding role, we invite you to apply and be a part of our dynamic team at Serosoft! Qualification : Masters degree in Human Resources, Business Administration, or a related field.

Company Overview: Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). We are dedicated to accelerating digital performance through innovation and automation. With a track record of delivering high-quality, reliable solutions, we collaborate with Fortune 500 clients to help drive their business success. Role Overview: We are seeking an experienced Deep Learning Engineer to join our AI and machine learning team. In this role, you will be responsible for designing, implementing, and optimizing deep learning models, working with large datasets, and integrating AI solutions into products and services. Your work will contribute to cutting-edge projects in fields such as computer vision, natural language processing (NLP), and reinforcement learning. Key Responsibilities: Model Development: Design, build, and optimize deep learning models using frameworks like TensorFlow, PyTorch, and Keras. Data Processing: Work with large datasets to clean, preprocess, and transform data for training deep learning models. Algorithm Research: Develop and research new algorithms for applications including computer vision, NLP, reinforcement learning, and more. Model Training: Train and fine-tune models using GPUs/TPUs to optimize performance and scalability. Deployment: Deploy models in production environments, ensuring they meet performance and scalability requirements. Collaboration: Collaborate with data engineers, software engineers, and product teams to integrate AI solutions seamlessly into products and services. Continuous Learning: Stay updated with the latest trends and advancements in deep learning and AI. Documentation: Maintain thorough documentation of models, data pipelines, and systems to ensure clarity and reproducibility. Requirements: Education: Bachelor s or Master s degree in Computer Science, AI, Data Science, or a related field. Experience: 3-5 years of professional experience in machine learning or deep learning roles. Technical Skills: Expertise in deep learning frameworks like TensorFlow, PyTorch, Keras. Strong understanding of neural networks, backpropagation, CNNs, RNNs, transformers, and GANs. Proficiency in Python, including libraries like NumPy, Pandas, SciPy, Scikit-learn, and Matplotlib. Experience with GPU/TPU programming for efficient training of deep learning models. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud for model deployment. Knowledge of containerization (Docker) and CI/CD pipelines for efficient model deployment. Additional Skills (Preferred): Experience in NLP, computer vision, or reinforcement learning projects is a plus. Qualification : Bachelor's or Master's degree in Computer Science, AI, Data Science, or related field.

Job Title: Head Enterprise Sales Location: Indore, Madhya Pradesh (Onsite) Company: AI Trillion Company Overview: AI Trillion is a fast-growing SaaS-based marketing automation platform that empowers eCommerce businesses with advanced tools in customer engagement, personalization, email marketing, and data analytics. We re on a mission to transform how online brands connect with their customers through automation, AI, and intelligent insights. As we scale globally, we are looking for a driven and strategic Enterprise Sales Leader to join our leadership team. Role Summary: We are seeking a seasoned Head of Enterprise Sales to spearhead our B2B sales operations and lead a high-performing team targeting enterprise clients across global markets. This leadership role will focus on revenue growth, strategic partnerships, and market expansion in the SaaS ecosystem. The ideal candidate brings deep enterprise sales experience, a data-driven mindset, and the ability to align our technology offerings with enterprise-level business needs. Key Responsibilities: Sales Leadership & Team Management Lead, coach, and expand a results-oriented enterprise sales team. Define team goals, create scalable sales processes, and promote a performance-driven culture. Conduct regular performance reviews and implement coaching strategies to improve outcomes. Strategic Sales Planning Develop and implement go-to-market strategies aligned with revenue goals and market trends. Collaborate with the executive team to ensure synergy between sales, product, and customer success initiatives. Identify new opportunities in international markets to drive business growth. Enterprise Client Engagement Build and maintain long-term relationships with key enterprise clients and decision-makers. Act as a trusted advisor to customers, understanding their pain points and offering customized SaaS solutions. Drive value-based selling and customer success through consultative engagement. Sales Forecasting & Reporting Lead accurate sales forecasting, pipeline management, and KPI tracking. Analyze sales data to uncover insights and drive data-backed decisions. Present regular performance reports to the leadership team with action-oriented recommendations. Cross-functional Collaboration Partner with Product, Marketing, and Customer Success to ensure a seamless customer journey. Relay client feedback to product teams for continuous innovation and feature enhancement. Required Qualifications: Experience: 8+ years in enterprise SaaS sales, with at least 3 years in a senior leadership or team management role. Proven success in building and scaling B2B sales teams with global reach. Domain Expertise: Strong understanding of SaaS sales cycles, pricing models, CRM systems, and B2B decision-making structures. Experience selling to mid-market and enterprise-level organizations in eCommerce, retail, or tech sectors. Leadership & Communication: Visionary leader with excellent interpersonal, negotiation, and communication skills. Ability to lead cross-functional teams and align diverse stakeholders toward shared goals. Education: Bachelor s degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory. What s in It for You: Attractive base salary + uncapped commission and performance-based incentives. High-impact role with a direct line to C-suite decisions and strategy. Professional growth opportunities and access to ongoing leadership training. A collaborative, inclusive, and innovation-driven work culture. Team outings, events, and recognition programs to celebrate success together. If you re an ambitious sales leader passionate about driving enterprise SaaS sales, building relationships at the highest level, and scaling teams globally this is your opportunity to lead from the front. Apply now and join AI Trillion s journey of transforming eCommerce with smart technology. Qualification : Bachelors degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory.

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

E-commerce Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Develop, customize, and maintain E-commerce websites and applications for an optimal user experience. Implement and optimize product catalogs, shopping carts, and payment gateways. Integrate third-party APIs (payment processors, shipping providers, CRM, ERP, etc.) to enhance functionality. Ensure website security, performance, and scalability for smooth customer interactions. Develop and maintain responsive and mobile-friendly designs for accessibility across devices. Work with databases to manage product inventories, customer data, and transactions. Troubleshoot, debug, and optimize website speed and functionality to improve overall performance. Skills Required: Proficiency in E-commerce platforms like Shopify, Magento, WooCommerce, OpenCart, or BigCommerce. Strong knowledge of PHP, JavaScript, HTML, CSS, and MySQL for full-stack development. Experience with E-commerce frameworks (e.g., Laravel for custom E-commerce development). Familiarity with CMS platforms (WordPress, Drupal) and headless E-commerce solutions. Experience with RESTful APIs and third-party service integrations for added functionalities. Understanding of Payment Gateways (PayPal, Stripe, Razorpay, etc.) for seamless transactions. Knowledge of SEO, analytics, and digital marketing to enhance the online presence of E-commerce websites. Become a part of our innovative team and help shape the future of online shopping experiences! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

NodeJS Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Develop, test, and maintain scalable and high-performance backend applications using Node.js. Design and implement RESTful APIs and GraphQL services for efficient data interaction. Handle database operations with SQL (MySQL, PostgreSQL) or NoSQL (MongoDB, Redis) databases. Optimize server-side performance and ensure efficient request handling. Implement authentication and authorization using JWT, OAuth, and Passport.js. Integrate third-party services, cloud platforms, and microservices into the backend ecosystem. Debug, troubleshoot, and fix backend issues and performance bottlenecks. Work with asynchronous programming and event-driven architecture for optimal scalability. Skills Required: Strong proficiency in JavaScript (ES6+) and TypeScript. Strong debugging, problem-solving, and performance optimization skills. Deep understanding of Node.js frameworks like Express.js, Nest.js, or Koa.js. Experience with database management (MongoDB, MySQL, PostgreSQL, Firebase, Redis). Knowledge of APIs, WebSockets, and real-time communication (Socket.io, GraphQL, gRPC). Experience with Docker, Kubernetes, and cloud platforms like AWS, GCP, or Azure. Familiarity with message queues (RabbitMQ, Kafka, Redis Pub/Sub). Join our team and help us build scalable backend applications that power innovative web services! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Game Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Design, develop, and maintain interactive and engaging games for various platforms (PC, mobile, console, VR/AR). Write efficient, reusable, and scalable game code using popular game engines. Implement game mechanics, physics, AI, and animations to enhance player experience. Optimize game performance for smooth gameplay and responsiveness. Stay updated with the latest game development trends, tools, and technologies. Collaborate with 3D/2D artists, designers, and sound engineers to create immersive game experiences. Integrate multiplayer functionality, leaderboards, and in-game purchases. Debug and fix bugs, glitches, and performance issues to maintain a smooth gaming experience. Skills Required: Strong proficiency in C#, C++, or JavaScript for game development. Experience with game engines like Unity, Unreal Engine, Godot, or CryEngine. Understanding of game physics, AI, and mechanics for game logic and dynamics. Knowledge of 3D modeling, animation, and rendering (e.g., Blender, Maya, or 3ds Max). Familiarity with multiplayer networking (e.g., Photon, Mirror, or Unity Netcode). Experience with Shader programming and GPU optimization for improved graphics and performance. Join our team and bring your creativity to life by developing exciting and interactive games! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Business Development Executive Employment Type: Full-time Experience: 2 5 years in online bidding, bid writing, and proposal management Job Description: We are seeking a highly motivated and experienced Business Development Executive with 2 5 years of proven expertise in online bidding, proposal drafting, bid process management, and client acquisition from freelance portals such as Freelancer, Upwork (formerly Odesk/Elance), and Guru. The ideal candidate will have a strong track record in lead generation, client communication, and project conversion across international markets like the US, UK, and Australia. Roles & Responsibilities: Generate business through online freelancing portals like Freelancer, Upwork, Guru, etc. Setup and manage a professional online portfolio to attract potential clients. Understand software development requirements including web and mobile application development. Maintain a consistent sales pipeline and meet revenue targets. Collaborate with technical and business analysis teams to relay project requirements. Build and maintain strong client relationships through effective communication and follow-ups. Conduct project analysis and documentation aligned with client business goals. Respond to RFI, RFQ, and RFP requests with tailored proposals and estimates. Manage the complete sales cycle from lead qualification to deal closure. Communicate with global clients via Skype, VoIP, or phone calls. Negotiate pricing and terms to close profitable deals. Skills Required: Excellent communication skills both written and verbal. Experience with platforms such as Upwork, Freelancer, Elance, and Guru. Proficiency in proposal writing, bid analysis, and client engagement. Understanding of software development life cycle (SDLC) and web technologies. Ability to write business-oriented proposals and technical documents. Strong interpersonal and analytical skills. Ability to negotiate, close deals, and generate revenue. Desired Candidate Profile: Proficient in project analysis, execution, and client requirement gathering. Business writing and communication skills for crafting effective proposals. Familiar with digital marketing and basic marketing concepts is a plus. Capable of managing client accounts and ensuring satisfaction post-conversion. Join our team and take your business development career to the next level by closing high-value deals across the global market!

Senior Web UI/UX Designer Experience Required: 3-6 years of experience in Web UI/UX Design Technical Skills: Design and develop web pages, graphics, multimedia, and GUIs. Manage and update website contents effectively. Upload the site onto a server and register it with different search engines. Collaborate with writers and technical teams for effective project execution. Integrate UI/UX best practices in all design processes to ensure an excellent user experience. Job Responsibilities: Design and develop web pages, graphics, multimedia, and GUIs to meet project requirements. Manage and update website contents to ensure up-to-date and high-quality information. Upload and maintain the website on a server, ensuring it is properly registered with different search engines for better visibility. Collaborate with writers and technical teams to ensure smooth workflow and successful project delivery. Integrate UI/UX best practices to create seamless and engaging user experiences on all platforms. Desired Candidate Profile: Experience in designing and developing web pages, graphics, multimedia, and GUIs. Ability to manage and update website contents regularly for accuracy and relevance. Experience with uploading websites to servers and ensuring proper registration with search engines. Excellent collaboration skills with writers and technical teams to meet project goals. Proficient in integrating UI/UX best practices to improve user engagement and usability. Join our team and help create visually compelling and user-friendly digital experiences!

UI/UX Designer Experience Required: 3-6 years of experience in Web UI/UX Design Technical Skills: Design and develop web pages, graphics, multimedia, and GUIs to create visually appealing and user-friendly interfaces. Manage and update website contents to ensure timely and accurate information. Upload websites onto servers and ensure proper registration with various search engines for better search visibility. Collaborate with writers and technical teams to ensure smooth integration of content and design. Integrate UI/UX best practices to ensure optimal user experience across digital platforms. Job Responsibilities: Design and develop web pages, graphics, multimedia, and GUIs to deliver a great user experience. Effectively manage and update website contents to maintain up-to-date, engaging, and accurate information. Upload sites onto servers and ensure proper registration with search engines for improved SEO performance. Collaborate with writers and technical teams to ensure seamless integration of design elements and content. Implement UI/UX best practices to create intuitive and engaging user interfaces across all platforms. Desired Candidate Profile: Strong experience in designing and developing web pages, graphics, multimedia, and GUIs. Proven ability to manage and update website contents to meet dynamic user needs. Experience in uploading websites and ensuring proper registration with search engines for maximum visibility. Strong collaboration skills with writers and technical teams to create cohesive and user-centered designs. Proficient in integrating UI/UX best practices to deliver a smooth and effective user experience. Join our team and contribute to creating innovative and impactful user experiences through excellent design and development!

Node.js Backend Developer Experience Required: 2-4 years of experience in Node.js Backend Development Technical Skills: Strong knowledge in Node.js for building scalable and high-performance server-side applications. Proficiency in JavaScript and ES6 features for backend development. Experience with RESTful APIs and integrating third-party services for full-stack solutions. Hands-on experience with database management using MongoDB, MySQL, or other relational/noSQL databases. Experience in implementing authentication and authorization mechanisms (JWT, OAuth, etc.). Strong understanding of asynchronous programming, event-driven architecture, and microservices. Familiarity with cloud platforms like AWS, GCP, or Azure for deployment. Experience with unit testing using frameworks like Mocha, Chai, or Jest. Job Responsibilities: Design, develop, and maintain scalable server-side applications using Node.js. Implement RESTful APIs and integrate third-party services. Work with databases like MongoDB, MySQL, or PostgreSQL to store and manage application data. Ensure high performance, scalability, and security for web applications. Collaborate with frontend developers and technical teams to integrate backend functionality with user-facing features. Debug and troubleshoot issues related to backend performance and database operations. Write efficient, reusable, and maintainable code. Participate in code reviews and ensure adherence to best practices and coding standards. Maintain continuous delivery pipelines and ensure deployment processes are optimized. Desired Candidate Profile: Proven experience in Node.js backend development with a strong understanding of asynchronous programming. Experience in building scalable, performant, and secure server-side applications. Proficient in integrating with RESTful APIs and working with databases like MongoDB, MySQL, or PostgreSQL. Hands-on experience with cloud platforms like AWS, GCP, or Azure. Familiarity with unit testing and debugging tools. Experience working with frontend teams to deliver full-stack solutions. Excellent problem-solving and analytical skills with a strong commitment to delivering high-quality code. Strong written and verbal communication skills. Join our team and become a key part of building cutting-edge, scalable applications using Node.js!