Software Lifecycle Management Jobs in Indore

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

React Native Developer Experience Required: 0-2 years of experience in React Native Development Technical Skills: Proficiency in React Native for developing cross-platform mobile applications. Experience in working with JavaScript, TypeScript, and modern React concepts. Strong knowledge of React Native UI components and their integration. Experience with RESTful APIs and integrating them with mobile apps for dynamic content. Familiarity with UI/UX design principles to create user-friendly, responsive mobile apps. Experience with debugging tools like React DevTools, Redux DevTools, and mobile emulators. Good understanding of mobile app lifecycle, optimization, and performance tuning. Familiarity with version control systems like Git for collaboration and code management. Basic knowledge of building and deploying mobile applications to iOS and Android platforms. Experience working with tools like Expo for faster development and testing. Job Responsibilities: Design, develop, and maintain mobile applications using React Native for both iOS and Android platforms. Integrate third-party APIs and services into mobile applications. Collaborate with design teams to implement UI/UX best practices for optimal user experience. Work on mobile app performance optimization to ensure fast load times and smooth interactions. Manage and update mobile app content, ensuring consistent quality and user engagement. Deploy and monitor mobile apps on Google Play Store and Apple App Store. Conduct unit testing, debugging, and troubleshooting to ensure quality code. Collaborate with writers, designers, and technical teams to ensure seamless project delivery. Keep up with the latest trends and best practices in mobile app development and React Native technologies. Desired Candidate Profile: 0-2 years of experience in React Native development. Proficiency in React Native and hands-on experience in building mobile apps for iOS and Android platforms. Strong understanding of JavaScript and TypeScript, including ES6 features and React concepts. Good understanding of UI/UX best practices for mobile applications. Experience integrating RESTful APIs and mobile app features like location services, notifications, etc. Basic knowledge of mobile app deployment on Google Play Store and Apple App Store. Experience with mobile app testing and debugging using tools like React Native Debugger, Expo, and Xcode/Android Studio. Strong problem-solving and troubleshooting abilities, with a keen eye for detail. Effective communication skills to collaborate with cross-functional teams. Join us and help us build innovative mobile apps that deliver excellent user experiences across iOS and Android platforms!

Technical Recruiter Job Category: Non-Technical Department: Human Resources Job Location: Indore, India Experience Required: 5+ Years About the Role: We are looking for a detail-oriented and skilled Technical Recruiter with a minimum of 5 years of experience in recruiting for technical roles. The ideal candidate will have a strong understanding of technology, programming languages, and a proven ability to source candidates through various job portals and networks. Key Responsibilities: Source candidates through multiple channels including job boards, social media, and professional networks. Conduct interviews and assess candidates' technical skills for various roles within the company. Collaborate with hiring managers to understand job requirements and develop comprehensive recruitment strategies. Manage the entire recruitment process, from job posting to offer negotiation. Maintain a database of candidates and track recruitment metrics to ensure a smooth hiring process. Stay updated on industry trends and best practices to continually improve recruitment strategies. Education & Experience: Bachelor s degree in Human Resources, Business Administration, or a related field. At least 5 years of experience in technical recruiting or a relevant role with hands-on experience recruiting for technical positions. Skills & Competencies: Strong understanding of various technical roles and programming skills required in the IT industry. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment while maintaining a high level of organization. Proficiency in using applicant tracking systems (ATS) and recruitment software. Strong organizational skills, time management, and ability to prioritize tasks effectively. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative recruitment projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Help us build the future with exceptional talent, and enjoy the benefits of being part of an innovative and dynamic team. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Position: Java Technical Lead Job Category: Technical Department: Engineering Location: Indore, Madhya Pradesh Experience: 8+ years Employment Type: Full-Time, Permanent About the Role: We are seeking a highly skilled and experienced Java Technical Lead to join our team and drive the design, development, and delivery of robust, scalable, and high-quality Java-based applications. The ideal candidate will combine technical expertise with leadership capabilities to mentor team members, oversee project development, and ensure alignment with architectural goals and business requirements. Key Responsibilities: Technical Leadership: Lead the design, development, and deployment of enterprise-level Java applications. Provide technical direction and mentorship to a team of developers. Conduct code reviews to ensure adherence to coding standards and best practices. Solve complex technical challenges and provide innovative solutions. Software Architecture & Design: Define application architecture and ensure scalability, maintainability, and performance. Collaborate with architects to design microservices or monolithic architectures as per project requirements. Apply design patterns, object-oriented principles, and industry best practices in solution design. Project Management: Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver projects on time. Manage task allocation, progress tracking, and risk mitigation using Agile methodologies. Ensure project deliverables meet quality standards and business goals. Development & Integration: Hands-on coding for critical modules and problem-solving. Develop RESTful APIs, integrate third-party services, and optimize application performance. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. DevOps & Deployment: Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance. Continuous Improvement: Evaluate and recommend tools, frameworks, and technologies to improve development processes. Foster a culture of continuous learning, collaboration, and innovation within the team. Education & Experience: A Bachelor s or Master s degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage. Candidates should have a minimum of 8 years of experience in Java Development, with proven expertise in leading development teams and managing projects. Skills: Strong programming skills in Java 8+ are essential, along with proficiency in frameworks like Spring Boot, Hibernate, and JPA. Experience with front-end frameworks such as Angular or ExtJs is highly desirable. The ideal candidate should have experience building and consuming RESTful APIs and microservices, as well as working with relational databases like MySQL and familiarity with NoSQL databases such as MongoDB or Redis. A strong understanding of software design principles, including SOLID and DRY, is required, and experience with cloud platforms like AWS or Azure would be beneficial. Proficiency with tools like Git/Bitbucket, Maven, Jenkins, and containerization technologies such as Docker and Kubernetes is critical. Excellent problem-solving, communication, and leadership skills are essential, with the ability to manage tasks effectively using Agile methodologies. Experience with large-scale systems, especially ERP or enterprise applications, will be a plus. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you are an experienced Java Technical Lead with a passion for driving development, fostering team collaboration, and working on innovative projects, we encourage you to apply and join our talented team at Serosoft! Qualification : A Bachelors or Masters degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage.

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company providing enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we prioritize efficiency, using cutting-edge technologies to deliver high-quality solutions at speed. We specialize in leveraging Gen AI, AI/ML, and Blockchain to help traditional businesses undergo their next stage of digital transformation. Our highly skilled team excels in web & enterprise development, mobile applications, QA, and DevOps. Our top-tier clients, such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, rely on us to enhance their digital capabilities and drive disruptive innovations. At Systango, we make the impossible possible literally. Job Highlights: Lead and guide projects through all phases, including requirements gathering, scoping, planning, influencing, development, QA, bug fixing, deployment, and metrics tracking. Champion Agile Scrum methodology to deliver projects efficiently. Certified Scrum Master or Agile certification preferred. Bachelor's degree in Computer Science, Engineering, or a related technical field. Required Experience: 7-8 years of experience, preferably in a services-based company, managing 4-5 projects concurrently. Job Description: Take a hands-on approach in managing the delivery of critical business initiatives, overseeing all aspects of project management such as planning, requirements definition, risk management, communication, and execution. Develop innovative solutions to address project obstacles, resolving issues and constraints through consensus and effective judgment. Manage multiple stakeholders, coordinate cross-functional teams, and ensure customer deliverables are met. Make delivery decisions, balance tactical goals with long-term strategy, and ensure successful project outcomes. Guide projects through all phases, from requirements gathering and scoping to planning, development, QA, bug fixes, deployment, and metrics tracking. Lead and facilitate discussions, decision-making processes, and conflict resolution across teams. Assist teams in adopting the Agile Manifesto and driving continuous improvement in Agile execution. Ensure timely product delivery within an Agile framework, focusing on continuous process enhancement. Coordinate across cross-functional teams, identifying and mitigating dependencies and risks early on. Develop risk impact matrices and implement risk mitigation strategies for high-priority issues. Provide weekly sprint health status reports to higher management. Manage third-party integrations and commitment closures, participating in user and product research exercises and workshops. Prepare business models, flowcharts, and diagrams to communicate project requirements. Track progress and performance using relevant tools. Key Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 7-8 years of experience in project management, with a focus on managing multiple projects in parallel. Experience working on startup products in B2B, B2C, or SaaS domains. At least 3 years of technical program management experience, with a track record of managing projects across cross-functional teams. Strong experience with Agile Scrum methodology and facilitating its adoption across teams. Excellent communication skills, with the ability to manage stakeholder expectations and lead cross-functional teams. Certified Scrum Master or Agile certification is a plus. What You'll Gain: A dynamic work environment that fosters continuous learning and growth. Opportunities to work with industry leaders and cutting-edge technologies. Exposure to large-scale, high-impact projects with global clients. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field.

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Officer Accounts Location: Indore Qualification: B.Com Experience: 5 to 15 years Job Description We are seeking an experienced Accounts Officer with strong expertise in accounting, taxation, treasury functions, and banking operations, specifically within construction project environments. The ideal candidate will manage direct and indirect taxes, ensure compliance, and support financial operations at project sites. Key Responsibilities Manage accounting processes related to construction project sites, ensuring accuracy and compliance. Handle direct and indirect taxation including Income Tax, VAT, Service Tax, and other applicable taxes. Oversee treasury functions including cash flow management, payments, and banking transactions. Liaise with banks for various financial operations and maintain smooth banking relationships. Prepare financial reports, reconciliations, and ensure adherence to statutory compliance. Coordinate with internal teams and external auditors during audits and financial reviews. Required Skills & Experience Bachelor s degree in Commerce (B.Com). 5 to 15 years of experience in accounts with exposure to construction projects. In-depth knowledge of direct and indirect taxation laws and treasury management. Strong understanding of accounting processes in construction site environments. Excellent analytical, communication, and organizational skills. Proficient in accounting software and MS Office tools. Qualification : Bachelors degree in Commerce (B.Com)

Job Title: Head of Accounts and Finance Location: Indore Position Overview: We are seeking a highly experienced and strategic Head of Accounts and Finance to lead the company s financial operations and ensure optimal management of financial resources. The ideal candidate will have extensive expertise in finance and accounting within the stock broking industry, coupled with proven leadership skills to drive financial strategy and team performance. Key Responsibilities: Financial Management: Oversee all financial operations including budgeting, forecasting, and financial reporting. Ensure compliance with all applicable financial regulations and accounting standards. Accounting Oversight: Manage accounting functions such as accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements. Strategic Planning: Develop and execute financial strategies to support company growth and profitability goals. Provide actionable financial insights and recommendations to senior leadership. Regulatory Compliance: Ensure adherence to stock broking industry-specific regulatory requirements. Liaise with external auditors and regulatory bodies as necessary. Risk Management: Identify, evaluate, and mitigate financial risks including market, credit, and operational risks. Implement risk management frameworks and controls. Team Leadership: Lead, mentor, and develop the finance and accounting teams to foster a collaborative, efficient, and high-performing environment. Financial Analysis: Conduct detailed financial analysis to support strategic decision-making. Monitor key financial metrics and performance indicators. Stakeholder Communication: Prepare and present clear financial reports and analyses to stakeholders including senior management, board members, and investors. Process Improvement: Continuously assess and improve financial processes, systems, and technologies to enhance efficiency, accuracy, and compliance. Key Performance Indicators (KPIs): Accuracy and reliability of financial reports. Timeliness in monthly, quarterly, and annual financial closings. Compliance with all regulatory and tax requirements. Effective cost and cash flow management. Strength of audit processes and internal controls. Efficient management of accounts receivable and payable. Team productivity and professional development. Successful integration of technology for process optimization. Key Result Areas (KRAs): Financial reporting and comprehensive analysis. Regulatory compliance and tax management. Budgeting and long-term financial planning. Cash flow and working capital optimization. Internal audit and control systems. Expense and cost management. Accounts payable and receivable oversight. Leadership, mentoring, and team building. Financial technology implementation and process automation. Effective communication and reporting to stakeholders. Qualifications: Bachelor s degree in Accounting, Finance, Business Administration, or a related field. Master s degree and/or professional certifications such as CPA, CFA, or equivalent preferred. Minimum 15 years of experience in finance and accounting, with at least 8-10 years in a senior leadership role, preferably within the stock broking or financial services industry. Strong knowledge of financial regulations and compliance specific to the stock broking sector. Proficiency with financial software and ERP systems. Exceptional leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. High integrity, professionalism, and ability to work under pressure with meticulous attention to detail. Qualification : Bachelors degree in Accounting, Finance, Business Administration, or a related field

Job Title: Senior Full Stack Developer Location: Indore, India (Onsite) Experience: 4+ Years | Full-Time About AI Trillion AI Trillion is a cutting-edge SaaS company revolutionizing marketing automation and eCommerce technology. We deliver advanced solutions combining AI-driven personalization, customer engagement, and data analytics to help online businesses grow. Join us to build scalable, innovative software that impacts global customers. Role Overview We are seeking a Senior Full Stack Developer with strong expertise in PHP and JavaScript ecosystems to drive development across our SaaS platform. The ideal candidate will have experience in backend and frontend technologies, REST API design, microservices architecture, and cloud-based serverless frameworks. Key Responsibilities Develop and maintain scalable web applications using PHP and Node.js frameworks (Zend, CodeIgniter, Express, Loopback). Design and build robust RESTful APIs and microservices aligned with business domains. Collaborate with frontend developers on AngularJS, React, or similar JavaScript frameworks to deliver seamless user experiences. Implement authentication protocols and ensure secure API integration. Utilize version control systems like Git for code management and collaboration. Work with cloud technologies including AWS Lambda, Serverless Framework, API Gateway, and messaging services (SQS, SNS). Ensure resilient, fault-tolerant system design using best practices for failure recovery and self-healing architecture. Participate in automation and load testing to optimize performance and reliability. Required Skills & Experience Minimum 4+ years of professional experience in full-stack software development. Proficient with PHP MVC frameworks such as Zend Framework or Laravel. Hands-on experience with Node.js, Express, and optionally Loopback. Strong frontend skills with AngularJS, React, or similar JavaScript frameworks. Solid understanding of REST APIs, authentication protocols, and microservices architecture. Experience with Git version control system (mandatory). Familiarity with cloud/serverless platforms such as AWS Lambda and Serverless Framework is a plus. Knowledge of databases like MySQL and optionally MongoDB. Ability to write clean, maintainable, and testable code. Strong problem-solving skills and a proactive approach to software architecture and design. Opportunity to make a direct impact on a fast-growing SaaS platform and shape its technology. Continuous learning and professional development programs. A collaborative, inclusive, and innovation-driven workplace culture. Regular team-building events and activities to foster camaraderie. Work in a cutting-edge tech environment with exposure to cloud and serverless architectures. Apply Now If you re a passionate developer excited to work with modern tech stacks and scalable SaaS solutions, join AI Trillion and be part of our mission to redefine eCommerce marketing automation.

Software Quality Assurance (QA) Engineer Indore (2+ Years Experience) Location: Indore, India Job Type: Full-Time | On-site Experience Required: 2+ Years Industry: Software Development / IT Services Keywords: QA Engineer jobs in Indore, Manual Testing Jobs, Selenium QA, Cypress QA, API Testing Jobs, Mobile App Testing Jobs, Software Testing Careers, Quality Assurance Engineer Job Overview You will be responsible for designing, executing, and maintaining test plans, ensuring our products meet client expectations, and delivering error-free solutions. Join our team and play a key role in elevating the quality of innovative software products. Key Responsibilities Develop and execute manual test cases for web and mobile applications. Conduct UI Testing, API Testing, and Backend Testing. Collaborate with cross-functional teams in an Agile/Scrum environment. Ensure software reliability through rigorous bug tracking and regression testing. Use tools like Selenium, Cypress, or Playwright for automation when required. Document detailed test reports, defect logs, and issue resolution steps. Participate in test planning, estimation, and strategy development. Required Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field. 2+ years of QA experience in software testing (manual). Proficiency in Java or Python for scripting and debugging. Hands-on experience with tools such as Selenium, Cypress, or Playwright. Strong understanding of database management and query execution. Experience in mobile app testing, UI/UX validation, and REST API testing. Solid knowledge of QA methodologies, test processes, and defect tracking. Familiarity with version control systems like Git. Understanding of Agile development and QA s role within it. Preferred certifications: Six Sigma, Certified Quality Engineer, or Quality Auditor. Perks & Benefits Competitive salary and performance-based bonuses Work on cutting-edge technologies and real-world projects Opportunity to make a tangible impact on product quality and user experience Supportive team culture with continuous learning opportunities Modern office environment in Indore with a collaborative work culture If you're looking to grow your QA career in a dynamic environment that values precision, teamwork, and innovation, this is your chance. Apply now and help us build world-class software solutions with confidence and quality. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Angular Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Develop, test, and maintain scalable and high-performance web applications using Angular. Build dynamic and responsive user interfaces with Angular components. Implement state management using NgRx or other libraries to ensure app efficiency. Integrate RESTful APIs and third-party services to enhance app functionality. Optimize applications for speed, performance, and scalability. Collaborate with backend teams to design and implement APIs effectively. Debug and troubleshoot front-end performance issues to ensure smooth user experiences. Write clean, reusable, and efficient TypeScript code for maintainable applications. Skills Required: Strong proficiency in Angular (latest versions) and TypeScript. Good understanding of HTML5, CSS3, SCSS, and JavaScript (ES6+). Experience with Angular Material, Bootstrap, or Tailwind CSS for UI design. Familiarity with RxJS (Reactive Extensions) for handling asynchronous data streams. Familiarity with Component-based architecture and Angular Lifecycle Hooks. Knowledge of State Management (NgRx, Akita, or Services) for better app flow. Experience in API integration using HTTPClient (RESTful APIs, GraphQL). Join our dynamic team and work on exciting Angular projects that shape the future of web applications! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Job Title: Sales Manager Billing Software Solutions Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking a dynamic and results-driven Sales Manager to lead and grow our sales team. This role is ideal for professionals with experience in billing software sales who are passionate about driving revenue, developing strategic sales plans, and leading high-performing teams. Key Responsibilities: 1. Team Leadership: Hire, mentor, and motivate a team of sales professionals. Conduct regular training sessions to enhance product knowledge and sales skills. Foster a positive and collaborative sales culture to drive performance. 2. Sales Strategy & Planning: Develop and implement strategic sales plans to meet company objectives. Identify new business opportunities and expand market presence. Analyze market trends and competitor activities to stay ahead in the industry. 3. Customer Relationship Management: Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by resolving inquiries and concerns. Work with the customer support team to ensure seamless post-sales service. 4. Sales Performance Monitoring: Track and analyze sales performance metrics to assess effectiveness. Provide constructive feedback and implement corrective actions when needed. 5. Reporting & Documentation: Prepare and submit regular sales reports, forecasts, and performance reviews. Maintain accurate records of sales transactions and customer interactions. Qualifications & Skills: Proven experience in sales, with a strong focus on billing software solutions. Previous leadership or management experience in a sales team. Strong understanding of sales strategies and tactics. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Business, Marketing, or a related field. Benefits: Competitive salary + performance-based incentives. Health & wellness programs. Professional development & career growth opportunities. If you're a motivated sales leader with a passion for technology and customer engagement, we invite you to join Plada Infotech Services Ltd and be part of a team shaping the future of billing software solutions! Qualification : Bachelors degree in Business, Marketing, or a related field.

Job Title: Accountant Location: Indore, Madhya Pradesh (Onsite) Experience: Minimum 2+ Years | Full-Time About the Role AiTrillion is seeking a detail-oriented and proactive Accountant to join our finance team. This role focuses on payroll tax research, planning, and preparation, while ensuring compliance with federal, state, and local tax regulations. You will act as a vital liaison between the company, clients, government agencies, and CPA auditors, providing accurate tax and accounting data and delivering excellent customer service. Key Responsibilities Prepare and review complex payroll tax filings, ensuring accuracy and compliance with federal, state, and local laws. Conduct and manage payroll tax audits, negotiate settlements, and resolve tax-related issues effectively. Collaborate with clients to review tax information and clarify queries, ensuring comprehensive understanding. Deliver exceptional customer service to both external clients and internal support teams. Provide tax and accounting guidance and support to internal teams, anticipating and resolving tax challenges. Ensure timely and accurate disbursement of direct deposits and management of ACH files. Account for and reconcile tax escrow, trust funds, and direct deposits with precision. Review and approve tax documentation for new clients or conversions. Perform monthly operational and financial analyses to support business goals. Stay updated on changes in payroll tax laws and regulations to maintain compliance. Manage billing and accounts receivable efficiently. Qualifications & Skills Minimum 2 years of experience in payroll tax preparation and accounting roles. Strong working knowledge of payroll tax codes, regulations, and tax planning. Proven ability to conduct tax due diligence and manage audits. Exceptional analytical, organizational, and project management skills. Excellent written and verbal communication skills. Ability to handle multiple priorities and manage client relationships effectively. High level of customer service orientation and problem-solving skills. Proficient with Microsoft Excel and accounting software. Bachelor s degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus. Flexible team player capable of thriving in a fast-paced, evolving environment. Willingness to work overtime as needed. Be part of a dynamic company transforming eCommerce marketing automation. Work in a collaborative environment focused on growth and innovation. Opportunities for professional development and continuous learning. Make a direct impact through your expertise in tax and accounting functions. Apply Now If you are a skilled accountant with a passion for tax compliance and client service, join AiTrillion s finance team and contribute to our fast-growing SaaS business. Qualification : Bachelors degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus.

Technical Content Writer Location: Indore, India (Onsite) Company: AiTrillion About AiTrillion AiTrillion is a fast-growing SaaS company revolutionizing the ecommerce marketing automation space. Our innovative platform combines AI-powered personalization, customer engagement, and advanced analytics to empower online businesses globally. We re seeking a skilled Technical Content Writer to join our creative marketing team and help communicate complex technical ideas clearly and compellingly. Position Overview As a Technical Content Writer at AiTrillion, you will craft high-quality, SEO-optimized technical content that educates, informs, and engages our target audience. You ll collaborate closely with product, engineering, and marketing teams to produce a wide variety of content formats, including knowledge base articles, product documentation, case studies, and video scripts. Your work will support our global growth by enhancing customer understanding and driving organic traffic. Key Responsibilities Create and maintain comprehensive technical content such as product documentation, tutorials, knowledge base articles, video scripts, and case studies. Conduct in-depth research on industry trends, emerging technologies, and competitor solutions to inform content strategy and maintain relevance. Translate complex technical concepts and SaaS product features into clear, user-friendly content that resonates with diverse audiences. Interview subject matter experts and customers to gather insights and real-world examples for content development. Optimize all content for SEO, incorporating keywords strategically to improve search engine rankings and increase website traffic. Stay current with the latest content marketing, SEO techniques, and digital marketing trends to continually enhance content effectiveness. Manage multiple writing projects independently while adhering to deadlines in a fast-paced environment. Qualifications Bachelor s degree in English, Journalism, Communications, Computer Science, or related fields. Proven experience writing technical content for SaaS products or software technologies. Exceptional writing, editing, and proofreading skills, with the ability to communicate complex ideas simply and clearly. Strong understanding of SEO best practices and experience optimizing content for search engines. Proficiency in content management systems (CMS) like WordPress, and collaboration tools such as Google Docs and Slack. Excellent research skills with a strong attention to detail and commitment to accuracy. Self-motivated, able to multitask, and work effectively in a fast-paced, collaborative team environment. Passion for technology and eagerness to stay updated on industry advancements. Work at the forefront of SaaS marketing automation innovation. Collaborate with talented teams passionate about technology and customer success. Opportunities for career growth and continuous learning. Dynamic, inclusive, and supportive workplace culture. Apply now and join AiTrillion s journey to deliver cutting-edge SaaS solutions worldwide! Qualification : Bachelors degree in English, Journalism, Communications, Computer Science, or related fields.

Business Development Executive Employment Type: Full-time Experience: 2 5 years in online bidding, bid writing, and proposal management Job Description: We are seeking a highly motivated and experienced Business Development Executive with 2 5 years of proven expertise in online bidding, proposal drafting, bid process management, and client acquisition from freelance portals such as Freelancer, Upwork (formerly Odesk/Elance), and Guru. The ideal candidate will have a strong track record in lead generation, client communication, and project conversion across international markets like the US, UK, and Australia. Roles & Responsibilities: Generate business through online freelancing portals like Freelancer, Upwork, Guru, etc. Setup and manage a professional online portfolio to attract potential clients. Understand software development requirements including web and mobile application development. Maintain a consistent sales pipeline and meet revenue targets. Collaborate with technical and business analysis teams to relay project requirements. Build and maintain strong client relationships through effective communication and follow-ups. Conduct project analysis and documentation aligned with client business goals. Respond to RFI, RFQ, and RFP requests with tailored proposals and estimates. Manage the complete sales cycle from lead qualification to deal closure. Communicate with global clients via Skype, VoIP, or phone calls. Negotiate pricing and terms to close profitable deals. Skills Required: Excellent communication skills both written and verbal. Experience with platforms such as Upwork, Freelancer, Elance, and Guru. Proficiency in proposal writing, bid analysis, and client engagement. Understanding of software development life cycle (SDLC) and web technologies. Ability to write business-oriented proposals and technical documents. Strong interpersonal and analytical skills. Ability to negotiate, close deals, and generate revenue. Desired Candidate Profile: Proficient in project analysis, execution, and client requirement gathering. Business writing and communication skills for crafting effective proposals. Familiar with digital marketing and basic marketing concepts is a plus. Capable of managing client accounts and ensuring satisfaction post-conversion. Join our team and take your business development career to the next level by closing high-value deals across the global market!

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Role Purpose: The purpose of this role is to ensure client satisfaction by resolving, maintaining, and managing the client s software, hardware, and network systems based on service requests raised by end-users, as per the defined SLAs. Key Responsibilities: 1. Ticket Management: Ensure timely response to all client end-user raised tickets. Solution service requests while maintaining high-quality standards. Track and resolve all tickets (via dial home, email, chat, IMS) in line with resolution timeframes. 2. Client Infrastructure Management: Act as the custodian of the client s network, server, system, storage, platform, infrastructure, and other equipment. Ensure proper functioning and upkeep of all client systems. Conduct root cause analysis of raised tickets and implement action plans for problem resolution. 3. Timely Issue Resolution: Provide immediate resolution for high-priority tickets. Install and configure software/hardware requirements as per service requests. Ensure 100% adherence to timeliness as per each issue's priority to avoid escalations. 4. Application/User Access Management: Provide application/user access as per client requirements to ensure timely resolution. Track tickets from acceptance to resolution stage, ensuring adherence to resolution timeframes. 5. Data Backup and Log Management: Maintain timely backups of critical data/logs and management resources to ensure solutions are of acceptable quality and client satisfaction. 6. Collaboration and Coordination: Coordinate with the on-site team for resolving complex issues. Review logs gathered by Chat Bots and ensure all service requests are resolved promptly. Stakeholder Interaction: Internal Stakeholders: Project Manager: For governance and client relationship management. On-site Project Team: To resolve complex issues at the site. Lead/Sr. Administrator: To guide administrators with complex problems. External Stakeholders: Client: Resolving tickets, queries, and servicing them. Competencies: Functional Competencies/Skills Process Excellence: Ability to follow standards and norms to deliver consistent results, manage risks, and provide control and risk reduction (Expert level). Systems Thinking: Understanding of interrelated systems to solve complex problems in dynamic environments (Competent level). Technical Knowledge: Proficient knowledge of various devices and networks that require administration and servicing (Expert level). Behavioral Competencies: Problem Solving: Ability to find solutions to complex issues and challenges. Execution Excellence: Ability to meet and exceed execution standards consistently. Passion for Results: Strong drive and commitment to achieving goals and client satisfaction. Collaborative Working: Ability to work well in a team environment to resolve challenges and achieve objectives. Performance Metrics: 100% Adherence to SLA/Timelines: Ensuring that all tasks are completed within the specified timeframes to avoid delays and ensure client satisfaction. Zero Customer Escalation: Maintaining a high level of service to prevent any issues from escalating. Client Appreciation: Receiving positive feedback, such as client appreciation emails, indicating high client satisfaction.

Web Designer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Conceptualizing creative ideas with clients to build engaging web designs. Testing and improving the design of the website for better user experience. Establishing design guidelines, standards, and best practices for consistency. Maintaining the appearance of websites by enforcing content standards. Designing visual imagery for websites and ensuring alignment with client branding. Skills Required: A relevant diploma in a related field. Familiar with Graphic Design software including Adobe Photoshop. Proficiency in front-end development web programming languages such as HTML, CSS, JQuery, and JavaScript. Good understanding of content management systems (CMS). Good understanding of search engine optimization (SEO) principles. Join our creative team and contribute to building stunning websites that captivate users! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

ReactJS Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Develop, test, and maintain scalable and high-performance web applications using React.js. Build reusable UI components and ensure efficient rendering for optimal performance. Ensure cross-browser compatibility and mobile responsiveness of applications. Collaborate with backend developers, UI/UX designers, and other team members to create cohesive solutions. Implement state management using Context API, Redux, Recoil, or Zustand for better app flow. Optimize applications for speed, performance, and responsiveness. Debug and troubleshoot front-end issues and performance bottlenecks. Write clean, maintainable, and modular JavaScript/TypeScript code for maintainable applications. Skills Required: Strong proficiency in React.js, JavaScript (ES6+), and TypeScript. Deep understanding of React Hooks, Functional Components, and Lifecycle Methods. Proficiency in front-end development web programming languages such as HTML, CSS, JQuery, and JavaScript. Experience with State Management (Redux, Context API, Recoil, or Zustand). Knowledge of HTML5, CSS3, and pre-processors like SASS or Tailwind CSS. Strong grasp of Unit Testing with tools like Jest, React Testing Library, or Enzyme. Join our innovative team and contribute to the development of cutting-edge web applications using React.js! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A