Software Quality Analyst Jobs in Gurgaon

Technical Lead Location: Gurgaon Main Responsibilities: Analyze, design, develop, test, deploy, maintain, and enhance software applications. Collaborate with architects and business analysts to define functionalities, resolve issues, and implement changes. Troubleshoot and resolve technical problems and bugs. Maintain and manage existing codebases efficiently. Perform unit testing, system testing, and bug fixing to ensure software quality. Conduct code reviews and continuously improve code standards. Manage configuration and release management tasks. Track defects and provide timely updates. Participate in project planning and status reporting. Qualifications & Work Experience: Bachelor s or Master s degree in Engineering (B.E./B.Tech/M.Tech) or MCA. 7 to 10 years of IT experience with a strong background in .NET technologies. Hands-on experience in C#, ASP.NET, MVC, ADO.NET, and SQL Server. Technical Skills: Proficient in C#, ASP.NET Framework (4.0+), MVC (4.0+). Strong knowledge of SQL Server 2008/2012, including triggers, views, and stored procedures. Experience with Entity Framework, LINQ, Web Services (WCF, REST, APIs). Good understanding of front-end technologies including HTML, CSS, jQuery, and JavaScript. Familiarity with design patterns, TFS, SSRS, and XSLT. Personal Skills: Leadership capabilities to guide and mentor the development team. Strong problem-solving skills and the ability to make impactful decisions. Excellent teamwork and communication skills. Expertise in coding, software architecture, and debugging. Commitment to continuous learning and proactive approach. Ability to take initiative and ownership. Skilled in conducting peer code reviews. Experience with deployment and configuration management. Qualification : Bachelors or Masters degree in Engineering (B.E./B.Tech/M.Tech) or MCA

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Prompt Engineer (Software Engineer) Analyst Location: Gurgaon, India (On-site) Function: Content Engineering Experience: 0-1 years About GlobalLogic GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner to some of the world s largest and most innovative companies. Since 2000, we have driven the digital revolution, creating cutting-edge digital products and experiences that transform businesses and industries globally. At GlobalLogic, we prioritize a culture of caring, continuous learning, and balance, fostering an environment where creativity and innovation thrive. Role Overview As a Prompt Engineer, you will focus on designing, developing, and optimizing prompts for natural language understanding systems, especially conversational AI and chatbots. This role requires a strong foundation in Python, data science, and natural language processing, combined with hands-on experience in prompt engineering, deep learning models, and relevant AI frameworks. Key Responsibilities Design and develop effective prompts for conversational AI and NLU systems. Collaborate with engineers and data scientists to integrate and refine prompts. Analyze user behavior and model outputs to enhance prompt quality and response accuracy. Optimize algorithms to improve prompt generation efficiency and effectiveness. Continuously update knowledge on NLP advancements and apply innovative techniques. Test and evaluate prompts for quality, relevance, and user experience improvement. Work cross-functionally to ensure seamless integration of prompts into products. Identify and resolve prompt-related challenges to boost conversational AI performance. Qualifications Bachelor s degree in Artificial Intelligence, Machine Learning, or related field (B.Tech freshers welcome). Strong programming skills in Python and experience with databases and data science methodologies. Proven knowledge of NLP, prompt engineering, and conversational AI or chatbot systems. Familiarity with deep learning concepts including transformers, GANs, VAEs, and large language models (LLMs). Proficiency with AI frameworks such as TensorFlow, PyTorch, and spaCy. Ready to work on-site with rotational shifts (5 working days, 2 weekly offs). Immediate joining preferred. Inclusive, caring culture fostering acceptance and collaboration. Robust learning and development opportunities to accelerate your career growth. Meaningful work on innovative projects shaping the future of AI and digital experiences. Work-life balance with flexible arrangements and supportive policies. A high-trust, ethical organization valuing integrity and transparency. Qualification : Bachelors degree in Artificial Intelligence, Machine Learning, or related field

Quality Assurance (QA) Engineer Location: Gurugram, India Type: Full-Time Experience: 2 5 Years Category: Technology / Quality Assurance About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is the leading enterprise software provider for financial planners in India. Our platform powers the top financial advisors in the country, enabling them to manage and optimize millions of investment transactions daily. If you want to help revolutionize how millions invest, join us to build the future of financial planning. Role Overview We are seeking a skilled Quality Assurance Engineer to join our tech team. You will own the quality of our software products by designing, developing, and executing test plans and automated test scripts, ensuring our fintech platform remains robust, reliable, and user-friendly. Key Responsibilities Understand user requirements and translate them into detailed test cases and scenarios. Develop, maintain, and execute automated test scripts using tools like Selenium, JMeter, PhantomJS, Jasmine, and JUnit. Perform manual testing for exploratory and regression testing. Collaborate closely with product owners, developers, and business analysts to clarify requirements and ensure thorough testing coverage. Identify, document, and track defects using issue-tracking tools. Contribute to the improvement of testing processes and test automation strategies. Monitor and analyze product quality metrics to ensure continuous improvement. Required Experience & Skills Bachelor s degree in Computer Science or related field, or equivalent professional experience. 2 5 years of experience in quality assurance and software testing, preferably in a fintech environment. Strong hands-on experience with test automation tools such as Selenium, JMeter, PhantomJS, Jasmine, and JUnit. Proficiency in manual testing methodologies, including functional, regression, and exploratory testing. Familiarity with Agile development methodologies and test lifecycle management. Experience with bug tracking and test management tools. Good problem-solving skills and attention to detail. Excellent communication skills and ability to work collaboratively in a remote or office setting. Perks & Benefits 5-day workweek with flexible timings and regular team-building activities. Group medical insurance for permanent employees covering up to 3 Lakhs. Access to free financial planning consultations tailored to your personal life stage. Support and guidance for starting or enhancing your personal investment journey. Join a dynamic team where your contributions directly impact how millions of people plan their financial futures. Grow your skills in a supportive environment that values innovation, ownership, and collaboration. Qualification : Bachelors degree in Computer Science or related field, or equivalent professional experience.

Job Title: Senior Software Developer (Java) Location: Gurugram, India Experience Required: 3+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a trusted global technology leader for over 170 years, making the world safer through innovative security solutions in Digital Security, Financial Platforms, and Currency Technology. Partnering with central banks, commercial banks, and cash-in-transit (CIT) companies worldwide, G+D leads the market in advanced currency management and digital payment solutions. Role Overview: As a Senior Software Developer (Java), you will play a key role in advancing the Compass Cash Center product our leading cash center workflow solution that digitizes cash management processes globally. You will focus on developing and testing enterprise-level financial software, primarily using Java technologies like Spring Boot microservices and Hibernate ORM. Collaborate with an international agile team based in India and Germany to build scalable, high-quality software solutions. Key Responsibilities: Design, develop, and unit test Java components for enterprise financial applications. Integrate your components with those developed by teammates to deliver seamless solutions. Troubleshoot and resolve technical issues throughout the development lifecycle. Collaborate closely with system testers, support specialists, and business analysts. Develop proof of concepts to validate design ideas and technical feasibility. Actively contribute as a Scrum team member to meet sprint goals and improve development processes. Provide accurate effort estimates for assigned tasks. Maintain high code quality and adhere to development standards. Work cross-functionally with teams in Gurugram and Munich. Required Skills & Qualifications: Bachelor s degree in Computer Science or related field. Minimum 3 years of hands-on experience with Java technologies and frameworks, including Spring Boot, Hibernate, and RESTful services. Strong understanding of object-oriented design, analysis, and development principles. Experience working with J2EE Application Servers such as WebSphere or JBoss. Proficiency in Hibernate ORM for database management. Solid experience with RDBMS like Oracle and SQL Server. Familiarity with version control tools including GIT, GitHub Copilot, and Azure DevOps. Experience using IDEs such as IntelliJ IDEA or Eclipse. Excellent debugging, troubleshooting, and problem-solving skills. Strong written and verbal communication skills in English. At G+D, our people are our greatest asset. We offer a diverse, inclusive, and inspiring work environment where professionalism and human values go hand in hand. Your work will directly contribute to securing billions of lives globally. Enjoy competitive benefits, international collaboration, and meaningful projects that make a difference. Qualification : Bachelors degree in Computer Science or related field.

Job Title: Software Architect C# .NET Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a trusted global partner, delivering advanced SecurityTech solutions that make the lives of billions safer. With expertise across Digital Security, Financial Platforms, and Currency Technology, G+D empowers central banks, enterprises, and governments worldwide. Join us to shape the future of secure payments and cash management. Role Summary As a Software Architect (C#/.NET), you will lead the architecture and technical evolution of Compass Cash Center the market-leading cash center workflow platform used globally by banks and cash-in-transit businesses. You will define and implement multi-tier enterprise software architectures, collaborate closely with cross-functional teams in India and Germany, and ensure high-quality, scalable, secure solutions. Key Responsibilities Analyze and understand functional and non-functional product requirements to deliver feasible, high-quality solutions. Define and maintain the overall product architecture alongside fellow architects, ensuring alignment with organizational goals and technology roadmaps. Collaborate with product management, engineering, and business analysts to steer product development direction. Provide technical leadership and guidance to Scrum development and test teams, mapping requirements to design and implementation. Assist in designing solutions during customer projects, reviewing architecture and providing technical input. Investigate and recommend new technologies, tools, and standards consistent with corporate strategies. Maintain architecture, design, and coding standards to ensure best practices and consistency across deliverables. Ensure solutions meet performance, scalability, security, usability, and maintainability requirements. Develop proof of concepts (PoCs) to validate design choices and assess risks. Lead technical reviews, maintain software quality, and resolve complex development challenges. Contribute to continuous process improvement and foster a culture of professionalism. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related discipline. 10+ years of professional experience with C# and .NET Frameworks. 5+ years experience with modern web frameworks such as Angular, ASP.NET, or Blazor. Deep knowledge of software architecture, design patterns, and distributed multi-tier applications. Extensive experience with Web Services (SOAP, REST), and security frameworks (OAuth2, OpenID Connect). Proficiency in unit and integration testing methodologies and tools. Experience with version control (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. Strong collaboration skills with experience in multicultural and cross-site teams. Familiarity with RDBMS/ORM technologies such as Oracle, SQL Server, and SQL optimization. Bonus: Knowledge of TypeScript, Python, and Java frameworks is advantageous. Passionate about delivering high-quality, maintainable software in Agile environments. At G+D, our greatest asset is our people. We foster an inclusive, diverse environment that values professionalism and human values. Join a global leader where your work will impact billions by securing the world s currencies and digital transactions. Enjoy professional growth, international collaboration, and the pride of contributing to a mission that matters. Qualification : Bachelors or Masters Degree in Computer Science or related discipline.

Job Title: Software Architect (Java) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering trusted solutions in Digital Security, Financial Platforms, and Currency Technology. Our innovative products help secure physical and digital currencies worldwide. Join us in shaping the future of secure payments and cash management. Role Summary As a Software Architect (Java), you'll lead the architectural design and evolution of Compass Cash Center, our market-leading cash center workflow platform used globally by central banks, commercial banks, and cash-in-transit businesses. You'll drive the design and implementation of enterprise-grade Java solutions with a focus on Spring Boot microservices and Hibernate ORM. Collaborating closely with international cross-site teams, you'll guide technical decisions and ensure high software quality. Key Responsibilities Deeply understand functional and non-functional requirements to deliver high-quality, scalable, and maintainable solutions. Define and maintain the product s overall architecture in collaboration with architects and teams based in Gurugram and Munich. Collaborate with product management, engineering, and business analysts to shape the product roadmap and technical strategy. Provide technical leadership and mentorship to Scrum development and test teams, ensuring proper mapping of requirements to architecture and design. Assist in customer projects by reviewing solution designs and providing expert technical advice. Investigate new technologies, tools, and standards aligned with organizational roadmaps. Maintain architecture, coding standards, and best practices to ensure consistency and quality. Ensure solutions meet performance, scalability, security, usability, and maintainability standards. Develop proof of concepts (PoCs) to validate design assumptions and evaluate risks. Lead code reviews, uphold high software quality, and troubleshoot complex technical issues. Participate in continuous process improvement initiatives and foster a culture of professionalism and innovation. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related field. 10+ years of experience with Java frameworks and tools, particularly in enterprise environments. 8+ years of experience with the Spring Framework and deployment to application servers such as Wildfly or WebSphere. Strong background in software architecture, object-oriented analysis, design, and development of multi-tier distributed applications. Extensive experience with design patterns, component-based web frameworks (Wicket, Angular, Blazor), web services (SOAP, REST), messaging systems (JMS, ActiveMQ, IBM MQ), and SOA. Solid knowledge of unit and integration testing concepts and frameworks. Proficient with version control systems (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. 5+ years experience with RDBMS (Oracle, SQL Server) and ORM technologies (JPA, Hibernate), including SQL optimization. Experience with Agile software development methodologies. Excellent written and verbal communication skills; experience working in international, multicultural teams. Bonus skills: familiarity with C#/.NET and Python ecosystems. At G+D, our most valuable asset is our people. We offer a diverse, inclusive, and professional environment that inspires innovation and continuous learning. By joining us, you ll contribute to securing billions of people worldwide, working alongside talented colleagues across the globe. Your work will have a meaningful impact on the future of payments and security technologies. Qualification : Bachelors or Masters Degree in Computer Science or related field.

Job Title: Senior Data Engineer Location: Gurugram, Haryana, India Company: Builder.ai About Builder.ai At Builder.ai, we re transforming software development so that anyone regardless of technical expertise or budget can bring their software ideas to life. From startups to global enterprises like BBC, Makro, and Pepsi, we ve empowered thousands of customers around the world. With over $450M in Series D funding, including backing from Microsoft and QIA, and recognition from Fast Company as one of 2023 s Most Innovative Companies in AI, we are scaling rapidly and redefining what s possible in software and AI. Life at Builder.ai We believe in experimentation, ownership, and constant improvement. Our team of 800+ is spread across the globe but united by our shared HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency. We reward your skills with: Stock options in a hyper-growth company International offsites Unlimited learning opportunities A culture that values diversity, innovation, and impact About the Role As a Senior Data Engineer, you'll be a foundational part of our growing Data & Analytics team. We're not just building pipelines we're engineering the data backbone for an entire platform that powers AI-driven software creation, operational intelligence, and customer solutions. This role will focus on building robust, scalable, and efficient data systems, and working with Data Scientists, Analysts, and Software Engineers to ensure our data infrastructure is best-in-class. What You ll Be Doing Own and operate end-to-end data pipelines across critical business domains Optimize compute, storage, and query performance using modern big data technologies Manage and evolve our CI/CD workflows and data infrastructure Improve data accuracy, integrity, and reliability for mission-critical datasets Collaborate with cross-functional teams (Analytics, AI, Product) to deliver business value Drive best practices in data engineering, architecture, and tooling Lead projects independently while clearly communicating with stakeholders on timelines and expectations Mentor junior data engineers and contribute to a strong data culture Must-Have Experience: Expert in ETL orchestration tools (e.g., Dagster, Airflow, Luigi) Proficient in SQL databases (e.g., Snowflake, PostgreSQL) Deep understanding of big data systems (e.g., Spark, Hadoop, Hive) Strong programming in Python Experience with DBT and data modeling best practices Deep experience with cloud platforms (especially Azure) Familiarity with streaming data systems (e.g., Kafka, Kinesis) Exposure to MLOps and experience delivering clean, usable datasets to AI/ML teams Experience with CI/CD and Agile environments Nice to Have: Background in ML infrastructure or knowledge graphs Experience working in product-led B2B/SaaS organizations Contributions to open-source data tools What You ll Get Quarterly discretionary performance pay Stock options in a $450M-funded scale-up 24 days annual leave + public holidays 2 Builder Family Days + Christmas/New Year break Fully covered private medical insurance Free lunch at our Gurugram HQ Referral bonus scheme Trips abroad and global collaboration Why You Should Join If you re ready to build world-class data systems that power AI at scale, and want to help shape how software will be built in the future this is your moment. Apply today and transform the way software is created one data pipeline at a time.

Job Title: QA Engineer | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Company: Shipsy About Shipsy At Shipsy, we are at the cutting edge of logistics technology, revolutionizing how international trade is managed. Over the past 9 years, we have captured a dominant share of the Indian logistics market, with over 30% of the India courier/express industry running through our platform. We are also rapidly expanding in international markets including Saudi Arabia, UAE, North Africa, and Southeast Asia. Our SaaS-based platform addresses inefficiencies in global trade by offering solutions for shipment tracking, rate procurement, workflow management, and AI-based invoicing reconciliation. By automating logistics processes, we help 5 of the top 10 exporters and importers in India reduce costs and gain end-to-end shipment visibility. Backed by Sequoia Capital's Surge and Info Edge, with $8M in funding to date, Shipsy is on a growth trajectory and becoming the de facto platform for managing international trade. Role Overview: QA Engineer As a QA Engineer at Shipsy, you will be a key player in ensuring the quality and reliability of our platform. You will be responsible for testing our software products, identifying issues, and ensuring that high-quality standards are maintained throughout the development lifecycle. Your work will involve a combination of manual and automated testing, ensuring that our platform delivers flawless functionality to our users. You ll work closely with our development and product teams to detect and resolve defects before they impact the user experience. Key Responsibilities Test Planning & Execution: Develop and execute comprehensive test plans and test cases to ensure all aspects of the product are tested thoroughly. Manual & Automated Testing: Perform manual and automated testing to validate product functionality, ensuring high-quality standards are met across all stages of development. Bug Identification & Reporting: Identify, document, and track bugs and issues in the system, ensuring they are clearly communicated and addressed in a timely manner. Regression Testing: Conduct thorough regression testing to ensure that fixed bugs do not introduce new issues or negatively impact other system features. Testing Process Improvement: Develop and enhance testing processes for both new and existing products, contributing to continuous improvement in quality assurance practices. Collaboration with Development & Product Teams: Work closely with development and product teams to ensure quality is integrated into every phase of the software development lifecycle. Test Results Analysis: Analyze test results and produce detailed reports on software quality, identifying trends and areas for improvement. Staying Current with Testing Tools & Methodologies: Keep up-to-date with the latest testing tools and methodologies, integrating innovative techniques to improve product quality. Qualifications & Skills Experience: 2+ years of experience in Software QA with a focus on testing web applications or SaaS products. Technical Skills: Proficient in manual testing and automated testing tools (e.g., Selenium, JUnit, TestNG). Bug Tracking: Familiarity with bug tracking systems such as JIRA, Bugzilla, or similar platforms. Attention to Detail: Strong analytical skills with the ability to identify defects and ensure thorough testing across all use cases. Collaboration: Excellent communication skills to work effectively with development, product, and QA teams. Test Documentation: Experience in creating detailed test plans, test cases, and test reports. Problem-Solving: Strong problem-solving skills with the ability to think critically and independently. Educational Background: A degree in Computer Science, Engineering, or a related field is preferred. Innovative Work Culture: Be part of a fast-growing company at the forefront of logistics technology. Contribute to a platform used by major global players in the logistics industry. Growth Opportunities: We offer continuous learning opportunities, and you ll be working alongside talented professionals who are passionate about problem-solving and innovation. Competitive Salary & Benefits: Shipsy offers a competitive salary, performance-based incentives, and world-class employee benefits to help you thrive in your career.

Job Title: Senior QA Engineer Location: Gurugram, India Job Type: Full-Time Experience Level: 5+ Years Overview: We are looking for a highly motivated and skilled Senior QA Engineer with 5+ years of experience to join our dynamic team. In this role, you will have the opportunity to work on challenging and impactful projects, significantly contributing to the success of our products. You will be a key member of the engineering team, collaborating closely with developers, product managers, and designers to deliver high-quality software in a fast-paced, innovative environment. At our company, we value ownership, collaboration, and a proactive approach to problem-solving. We encourage continuous learning and innovation within a supportive and collaborative environment. Key Responsibilities 1. Test Planning & Strategy Develop and execute comprehensive test plans and strategies, including risk assessments and test coverage analysis. Collaborate with the development team to define acceptance criteria and ensure testability of features. Participate in sprint planning and grooming sessions to provide valuable QA input. 2. Test Execution & Automation Design, develop, and maintain automated test scripts using appropriate testing frameworks (e.g., Selenium, Cypress, JUnit). Perform manual and automated testing, including functional, regression, integration, performance, security, and usability testing. Analyze test results, identify, and document defects effectively using bug-tracking tools. 3. Quality Assurance Advocate for quality throughout the entire software development lifecycle, from requirements gathering to release. Proactively identify and mitigate potential quality risks. Contribute to continuous improvement of our testing processes and methodologies. 4. Collaboration & Communication Effectively communicate testing progress, issues, and findings to the development team and other stakeholders. Build and maintain strong relationships with cross-functional teams. Participate in code reviews and provide constructive feedback. 5. Data Analysis Analyze test data and generate comprehensive test reports to track progress and identify trends. Utilize data analysis techniques to improve test effectiveness and efficiency. Qualifications Experience 5+ years of proven experience as a QA Engineer in an agile development environment. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Technical Skills Strong understanding of software development principles and methodologies (e.g., Agile, Scrum, DevOps). Proficiency in API testing using tools like Postman, SoapUI, or REST Assured. Familiarity with SQL and scripting languages (e.g., Python, Groovy). Experience with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus. Dynamic Work Environment: Work on challenging projects that have a direct impact on the product s success. Collaborative Culture: Be part of a supportive, collaborative environment that values innovation and continuous learning. Career Growth: Opportunity to contribute to the continuous improvement of processes while growing within a fast-paced organization. Competitive Benefits: Receive competitive compensation and benefits for your hard work. If you are an experienced Senior QA Engineer passionate about ensuring the quality and success of cutting-edge software products, we encourage you to apply now and become a part of our dynamic team.

Job Description: Quality Assurance Analyst (QA) The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls or email responses to assess associates communication, technical accuracy, customer service performance, and conformity to company policies and procedures. Roles and Responsibilities: Auditing of calls and complete analysis of service requests. Sharing One-on-One Feedback with agents based on audits. Works with the Operations team to develop the overall process improvement strategy and quality plan. Monitoring if the Customer Care Executive (CCE) has used the right telephone etiquette, followed appropriate hold procedures, and provided a proper resolution for the customer s request. Highlighting issues as per the quality parameters. Sharing daily reports and Quality Scores with the team. Participating in internal & external calibration sessions with Quality/Operations. Extensive experience working as a Quality Analyst in the BPO/KPO Sector. Experience: Total Experience: 1+ Years Working Days: 6 Days Working Education: Any Graduate Skills: Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment.

Job Title: Software QA R&D Engineer (EDA Software Testing & Quality Assurance) Overview: Keysight Technologies is at the forefront of technological innovation, delivering breakthroughs and trusted insights across electronic design, simulation, prototyping, testing, manufacturing, and optimization. With approximately 15,000 employees globally, we provide world-class solutions across communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets, serving customers in over 100 countries. Learn more about what we do at Keysight. Our award-winning culture drives our vision of where technology can take us, fueling a passion for solving challenging problems with industry-first solutions. Diversity, equity, and inclusion are core to our culture and innovation at Keysight. We believe that when people feel a sense of belonging, they thrive and contribute to creating innovative solutions. We are seeking a Software QA R&D Engineer to join our Keysight R&D Centre in Gurgaon/Bangalore, India. This role is focused on testing and quality assurance of Keysight's EDA software. The Software QA Engineer will play a critical role in ensuring the quality and reliability of Keysight s RF/Microwave, HSD, and Power Electronics solutions through Agile Software Development and comprehensive testing methodologies. Key Responsibilities: Test Plan Development: Develop, execute, and maintain test plans for functionalities in EDA tools. Software Testing & Verification: Validate and test design flows, ensuring seamless integration with other EDA tools. Automation: Design and implement automated test cases using scripting languages like Python or Perl for physical verification workflows, including CI/CD pipelines. Bug Tracking & Documentation: Track and document issues using Jira, collaborating with developers for timely issue resolution. Contribute to project documentation using Confluence for collaboration and knowledge sharing. Version Control: Manage testing frameworks and integrate them with Git for source control, ensuring robust testing processes and traceability for changes. CI/CD & Build Automation: Utilize tools like Jenkins for continuous integration, automating build and test processes to validate frequent tool updates efficiently. Defect Identification & Debugging: Identify, document, and track defects, performing detailed debugging and working with development teams to resolve issues. Customer Support: Reproduce and resolve customer-reported issues related to EDA tools, ensuring enhancements to product quality. Cross-functional Collaboration: Collaborate with foundry partners to validate rule decks and stay updated with new physical verification methodologies, supporting evolving design processes. Qualifications: Education: Bachelor s or Master s degree in Electronics and Telecommunication (ECE), or an equivalent field. Experience: 8+ years in EDA software QA validation, with extensive knowledge in RF Microwave and Physical Verification. Experience creating end-to-end designs within the EDA domain. Tool Expertise: Experience with tools such as Assura, PVS, Calibre (e.g., Cadence, Siemens Mentor, Synopsys, Ansys) in IC/Board/Module design flows. Proficient in Design Rules: Experience developing DRC/LVS/ERC rules for IC/Module/PCB applications using tools like Cadence, Mentor, Synopsys, Ansys. Physical Verification QA Experience: Experience with Physical Verification QA is highly desired. PDK Quality Assurance engineers with Physical Verification experience are encouraged to apply. Scripting & Automation: Strong experience in scripting languages such as Python for automating testing workflows. Proficiency in automated testing tools like Google test and pytest is preferred. Software Build & Test: Experience working with Jenkins for builds and tests on Windows and Linux operating systems. Familiarity with CMake and source code management systems like Git. CI/CD Pipeline: Familiarity with CI/CD pipelines for build automation and testing. Issue Tracking & Collaboration Tools: Strong knowledge of Jira for issue tracking and Confluence for project collaboration. Attention to Detail: Excellent analytical, problem-solving, and debugging skills, with a keen eye for detail. Fast-paced Environment: Ability to work effectively under pressure with tight deadlines. Collaboration: Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proactive Learner: A proactive attitude towards continuous learning and self-improvement, driven by a passion for software quality and customer satisfaction. Qualification : Bachelors or Masters degree in Electronics and Telecommunication (ECE), or an equivalent field.

Your Impact In this role, you will be integral in supporting team members, consultants, and clients with requests and engagements within your area of expertise. You will tackle complex challenges faced by leading life sciences companies, particularly in pharmaceutical operations such as manufacturing networks, external supply management, and supply chain optimization. You will also delve into the evolving impact of digital and automation technologies in these domains. Additionally, you will develop a well-rounded understanding of industry and economic trends to establish a strong area of expertise in life sciences. You'll work closely with Life Sciences Operations leaders on key initiatives and leadership objectives, such as preparing practice qualification materials and assisting in leadership meetings. Your contributions will help project teams navigate industry trends, key players, and research challenges. Using your knowledge, you will help codify best practices and develop new research products, such as fact packs, summary perspectives, and analytical reports. Your work will include developing benchmarking tools and producing high-quality, client-ready deliverables that are comprehensive, well-organized, and insightful. As you progress, you'll also mentor new team members, fostering their professional growth, and contributing to the success of the knowledge management team. You will build strong communities across various practices and offices, and create strong connections with knowledge professionals in other units as well as consultants across the firm. Your Growth Based in our Gurugram office, you will be a part of the Life Sciences Intelligence team in India, embedded within our Life Sciences Practice. As part of our global knowledge network, you will collaborate with over 100 professionals based in key hubs such as Waltham, New Jersey, Brazil, London, Brussels, Poland, Lisbon, India, Japan, and China. In this role, you'll collaborate with fellow team members, consultants, and clients to drive impactful projects. You ll work across multiple industry and functional areas to generate unique insights, enhance capabilities, and deliver the best of our firm s expertise to clients. Your Qualifications and Skills A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred. A minimum of 2 years of experience in Indian pharmaceutical operations, consulting, or industry, particularly in areas like supply chain, manufacturing, quality, and procurement. Strong understanding of economic, financial, and business concepts. Proficiency in IT tools, including Excel, Word, PowerPoint, and basic business software. Analytical skills with knowledge of tools such as SAS, SPSS, Alteryx, and Tableau (a plus). Ability to structure and solve ambiguous problems. Adaptability in a dynamic, fast-evolving environment. Comfort working within diverse teams to craft optimal solutions and drive action. Ability to build and maintain trust-based relationships with colleagues and clients. Qualification : A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

Java Developer - CorpTech Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium is a global financial technology and services company providing cloud-native software and services designed to revolutionize asset management operations. We help our clients power innovation, optimize workflows, and mitigate operational complexity. We are seeking a talented Java Developer to join our CorpTech team, focusing on Java development and full stack application development. The role involves designing and developing scalable backend systems while contributing to user-friendly front-end interfaces for enterprise-grade solutions. The ideal candidate should be a strong problem-solver, passionate about building robust applications, and skilled in both backend and frontend technologies. Key Responsibilities (Must Haves): Design, develop, and maintain Java-based backend services for internal applications. Develop scalable full stack applications, integrating front-end components with powerful backend services. Collaborate with cross-functional teams, including product managers and UX designers, to gather requirements and develop software solutions. Build responsive, performant, and visually appealing user interfaces using modern web frameworks. Ensure code quality, security, scalability, and maintainability. Participate in all phases of the software development lifecycle, including architecture, coding, testing, and deployment. Identify and troubleshoot production issues for seamless operational continuity. Qualifications: Bachelor s or master s degree in computer science, Engineering, or a related field. Deep expertise in Java, including concurrency, collections, streams, and JVM internals. Ability to write high-performance, scalable, and maintainable code. Strong knowledge of design patterns and SOLID principles, with the ability to apply them effectively. Extensive experience working with and improving large codebases, including code organization, dependency management, and long-term maintainability. Comfortable owning and refactoring legacy code. Proficient in debugging and performance optimization, including diagnosing memory leaks, concurrency issues, and inefficient queries. Experience with tools like JProfiler, YourKit, or VisualVM. Hands-on experience with databases and SQL (MSSQL), including query optimization, indexing strategies, and in-depth knowledge of ORMs. Proficiency in Spring Boot, Hibernate, and relational databases such as PostgreSQL or MySQL. Experience with front-end frameworks like React.js, Angular, or similar modern JavaScript frameworks. Familiarity with monitoring, logging, debugging, and profiling tools. Strong understanding of RESTful APIs and web services. Experience with database query analysis and fine-tuning. Proficiency with tools such as Git, Maven/Gradle, and CI/CD pipelines. Excellent debugging, problem-solving, and analytical skills. Preferred Skills: Experience with microservices architecture. Familiarity with cloud technologies (AWS, GCP, etc.). Knowledge of containerization tools (Docker, Kubernetes). Understanding of security principles in web applications. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics. Qualification : Bachelors or masters degree in computer science, Engineering, or a related field.

Job Description: We are seeking a Data Engineer experience in data and analytics, proficient in big data technologies, data architecture, and customer-focused solutions. The ideal candidate will design and implement data pipelines, data lakes, and visualization solutions to create business value. Software Requirements: AWS Redshift Kubernetes Spark Python SQL DBT Dataiku Overall Responsibilities: Design and implement data pipelines, data lakes, and visualization solutions to create business value. Develop and maintain big data solutions using technologies like AWS Redshift, Kubernetes, Spark, Python, SQL, DBT, and Dataiku. Apply best practices in data architecture, modeling, and metadata management. Analyze and troubleshoot complex data issues, ensuring timely resolution. Collaborate with stakeholders to understand data requirements and deliver customer-focused solutions. Category-wise Technical Skills: Big Data Technologies: Proficiency in AWS Redshift, Kubernetes, Spark, Python, complex SQL, DBT, and Dataiku. Data Architecture & Modeling: Strong understanding of data architecture, modeling, and metadata management. Experience in designing and managing data pipelines and data lakes. Data Analysis & Troubleshooting: Excellent data analytical and troubleshooting skills. Ability to analyze and resolve complex data issues in a timely manner. Experience: 6-8 years of experience in data and analytics. Proven track record of developing and maintaining big data solutions. Day-to-Day Activity: Design, develop, and implement data pipelines and data lakes. Maintain and optimize big data solutions using various technologies. Apply best practices in data architecture and modeling. Analyze and troubleshoot data issues to ensure data integrity and availability. Collaborate with stakeholders to gather requirements and deliver data solutions. Stay updated with emerging trends in data and analytics. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Relevant certifications in big data technologies and data engineering are a plus. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Customer-focused approach with the ability to understand and meet stakeholder needs. Attention to detail and strong organizational skills. Ability to work independently and as part of a team. S YNECHRON S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Qualification : Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.

Job Title: Senior SailPoint Developer Job Description: We are seeking an experienced Senior SailPoint Developer with 9 to 12 years of hands-on experience in SailPoint IdentityIQ development. The ideal candidate will have a strong background in implementing SailPoint IdentityIQ solutions, application onboarding, RBAC configuration, provisioning workflows, access review, and certification campaigns. Software Requirements: SailPoint IdentityIQ Java, Beanshell, XML, SQL/Stored Procedures Active Directory, LDAP Overall Responsibilities: Implement SailPoint IdentityIQ solutions based on business requirements. Develop and maintain connectors for application onboarding (e.g., AD, Web Services, JDBC). Configure Role-Based Access Control (RBAC) within SailPoint IdentityIQ. Design and implement provisioning workflows for Joiner/Mover/Leaver scenarios. Set up access review and certification campaigns in SailPoint. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Category-wise Technical Skills: Application Onboarding: Proficient in methodologies for various platforms such as Active Directory, Web Services, JDBC, etc. RBAC & Provisioning: In-depth understanding of Role-Based Access Control (RBAC) and its implementation in SailPoint. Experience in designing and managing provisioning processes and Joiner/Mover/Leaver workflows. Certification & SoD: Capable of setting up and managing access certifications within SailPoint. Knowledge of Segregation of Duties (SoD) policy enforcement and management. Programming & Development: Strong programming experience in Java, Beanshell, XML, and SQL/Stored Procedures. Ability to develop and maintain custom rules, tasks, and reports in SailPoint. Experience: 9 to 12 years of hands-on experience in implementing SailPoint IdentityIQ solutions. Strong experience in business roles, analysis, design, and implementation. Day-to-Day Activities: Collaborate with stakeholders to gather and understand business requirements. Design and implement SailPoint IdentityIQ solutions to meet business needs. Develop and maintain connectors for application onboarding. Configure and manage RBAC within SailPoint. Design and implement provisioning workflows and policies. Set up and manage access review and certification campaigns. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Troubleshoot and resolve issues related to SailPoint IdentityIQ implementation. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. SailPoint IdentityIQ certification is highly desirable. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills. S YNECHRON S DIVERSITY & INCLUSION STATEMENT: Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal-opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity, and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Description Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge. Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority. It s a chance to hone your existing technical skills and advance your career. We're offering this role at associate vice president level. What you'll do In your new role, you ll engineer and maintain innovative, customer-centric, high-performance, secure, and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts, and tools that are often complex, as well as liaising with other engineers, architects, and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business. Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning. Collaborating to optimize our software engineering capability. Designing, producing, testing, and implementing our working code. Working across the life cycle, from requirements analysis and design, through coding to testing, deployment, and operations. The skills you'll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience in C#, SQL Server, Kubernetes, and Docker. Experience in multiple programming languages or Low Code toolsets. Experience of DevOps, Testing, and Agile methodology and associated toolsets. A background in solving highly complex, analytical, and numerical problems. Experience of implementing programming best practices, especially around scalability, automation, virtualization, optimization, availability, and performance.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.