Software Service Jobs in Bengaluru
1238 Jobs Found
Associate Product Designer
Bright Money
Associate Product Designer Job Type: Full-Time Category: Design Location: Bengaluru About Bright Bright is a consumer fintech startup on a mission to help Americans get out of debt and take control of their finances powered by data science, automation, and machine learning. Our mobile app offers a full suite of tools including credit-building, automated debt paydown, smart budgeting, financial planning, and loan refinancing. With over 300,000 users and 100,000+ reviews, Bright is one of the fastest-growing fintech apps in the U.S. Backed by top-tier investors like Sequoia, Falcon Edge, and Hummingbird, we ve raised over $90M in equity and debt funding and are poised to become one of the top 100 financial institutions in the U.S. Built in India for global markets, Bright combines deep domain expertise, world-class design, and cutting-edge technology to deliver life-changing financial outcomes. About the Role We re looking for a Product Designer with a passion for solving real user problems through smart, user-first design. You ll play a key role in shaping the user experience across Bright s core products working closely with product managers, engineers, and other designers to turn insights into innovative, intuitive, and impactful user journeys. You ll be part of a collaborative, fast-paced, high-growth environment where great design is central to product success. What You ll Do Conduct market, user, and competitor research to identify opportunities and user pain points. Translate research findings into actionable ideas, wireframes, and design solutions. Collaborate cross-functionally with senior designers, PMs, and engineers to deliver user-centric and business-aligned experiences. Use design tools like Figma to create high-quality wireframes, mockups, and prototypes. Build interactive prototypes to showcase user flows, product interactions, and animations. Apply usability testing and feedback loops to refine designs. Stay updated on design trends, tools, materials, and techniques relevant to mobile and web UX. Present and advocate for your design ideas with data-backed rationale. What You ll Bring 2 3 years of experience in UI/UX design for mobile apps, web applications, or software products. Strong design craft across interaction, visual, and service design. Proficiency in tools like Figma, Adobe Creative Suite, and prototyping platforms. Hands-on experience across the full design lifecycle: user research, wireframing, prototyping, visual design, and usability testing. A solid understanding of mobile and web design guidelines and best practices. A strong product mindset, with the ability to collaborate effectively with PMs and engineers. A portfolio showcasing creative problem-solving and user-centered design. Passion for working in a dynamic, fast-paced startup environment. What You ll Get Mentorship and training from experienced consumer product leaders. Hands-on experience building products from 0 to 1 in a high-impact, user-focused environment. Deep exposure to cutting-edge work in AI, financial technology, and global product design. The opportunity to build products that make a real difference in people s lives. The skills and foundation to one day become a product founder yourself. At Bright, design isn't just how it looks it's how it works for the user. If you're ready to craft intuitive, elegant, and impactful experiences that help people achieve financial freedom, we d love to meet you.
Senior Software Engineer
Subex Limited
Position: Technical Anchor - Senior Software Engineer Location: Bangalore, Karnataka, India Department: Service Management Experience: 5+ Years We are seeking a Senior Software Engineer to act as a Technical Anchor within our Service Management team. This role requires 5+ years of experience with strong Java and Spring Boot skills, focusing on developing, maintaining, and enhancing software modules while guiding junior team members. Key Responsibilities: Design, develop, and debug software modules and components according to product requirements. Resolve complex technical challenges and implement solutions for performance, reliability, and security. Adhere to software design principles and engineering best practices (Unit Testing, Code Review). Support bug fixes and actively participate in the product lifecycle. Identify and implement product innovations. Mentor freshers and contribute to team goals. Required Skills: Java Spring Boot Database (Oracle / PostgreSQL) Hadoop basics GWT basics Angular basics Competencies: Problem Solving (L2) Communication Skill (L2) Team-oriented mindset: Think Customer, Create Value, Make It Happen, Win Together, Be Open Be Fair.
Software Design & Labview
Cynlr - Cybernetics H.i.v.e
Job Title: Software Design & LabVIEW Engineer Location: Bengaluru Overview: Join CynLr s Product Design and Algorithm Team as a Software Design & LabVIEW Engineer, where you will be instrumental in developing LabVIEW code for advanced algorithms and experiments, optimizing performance, and supporting the software development lifecycle with strong architectural discipline. You will also provide critical interface and support for hardware-in-the-loop validation and customer implementation. Key Responsibilities: LabVIEW Development & Experimentation Translate concepts and algorithms from Design and Algorithm teams into well-structured LabVIEW code and experiments. Optimize LabVIEW code for timing and memory performance. Build custom data visualizations and user-friendly UI elements to accelerate experimental workflows. Enhance Lab experiment applications for usability and efficiency. Code Refactoring & Architecture Understand and apply established LabVIEW design patterns and coding standards (including STQ). Refactor legacy spaghetti code to comply with architecture and design guidelines. Document and maintain code quality and design consistency. Software Development Lifecycle Integration Implement and maintain source and version control using GIT or equivalent tools. Integrate evolving C++ DLL libraries seamlessly into LabVIEW codebases without disruption. Verification & Validation (V&V) Develop test cases and execute validation tests for C++ and LabVIEW code. Perform hardware-in-the-loop testing to validate algorithm functionality and performance. Customer Interface & Support Assist in application implementation and provide technical support to customers. Serve as a LabVIEW knowledge resource for the Algorithm and Design engineers and onboard new team members. Job Requirements: Programming Fundamentals Strong understanding of Data Flow programming paradigm and parallel programming in LabVIEW. Experience with dynamic thread management and service spawning. Software Design & Development Proven involvement in the full software development lifecycle, including distributed development with source/version control (GIT). Expertise in State Machine architecture and familiarity with other design patterns applied in LabVIEW. UI/UX Skills Proficient in building custom controls, data visualizations, and UI elements (experience with XControls is a plus). Strong knowledge of subpanels, resolution reflow, and splitter management for UI design. LabVIEW IDE Expertise Deep knowledge of VI Server (methods and attributes) and VI scripting (preferred). Mastery of LabVIEW project and environment settings, including front panel customization, function palettes, debugging, VI properties, and productivity features. Connectivity & Hardware Interface Experience integrating .dll libraries and C++ header files into LabVIEW applications. Familiarity with registry coding is advantageous. Hands-on experience with communication protocols including Ethernet (UDP, TCP), RS232/485, and industrial protocols like Modbus, CAN, etc.
Technical Support Professional - Cics Zsoftware Support
International Business Machines Corporation
Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.
End To End Solution Architect
Covalensedigital
End to End Solution Architect Location: Bangalore Role: End to End Solution Architect Experience: 15 - 25 years Number of Positions: 2 Qualifications: Job Description: Minimum of 15 years experience as an enterprise/solution architect in the telecom domain. Should have worked in telecom OSS systems. Knowledge about Enterprise products (B2B space) is needed e.g., managed broadband, managed security, etc. Telecom/Cable background is a must. Must be fluent in German. Must have experience in a multi-vendor environment. Manage Architecture deliverables; ensure understanding of Solution across all Epics and Tracks. Create and maintain end-to-end architecture artifacts including but not limited to, interface design documents, process design documents, sequence diagrams, data flow diagrams, and data models across the B/OSS ecosystem. Create and maintain the solution architecture roadmap across all Epics and produce architecture blueprints for each release iteration. Review business requirements and collaborate with development teams to identify system impacts and estimates. Conduct and represent in Joint Application Design (JAD) sessions as necessary during the design and integration phases. Follow through architecture issues and integration challenges that arise throughout the software development life cycle and provide resolution. Collaborate and drive alignment with key business stakeholders, solution development, and testing teams on architecture approach and direction. Co-ordinate with PM s, infrastructure/operations team, testing teams, and release/change control teams as needed. Defining software enterprise architecture. Demonstrating the ability to create systems architecture and solution design given a brief product requirement. Designing new features to meet new business requirements. Must have knowledge of Middleware-oriented management, Enterprise Service Bus (ESB), Enterprise Architecture tools (Visio, IBM Rational Software Architect, etc.), and Service Oriented Architecture (SOA). Workflow and business process management. System integration lifecycle for an OSS implementation. Expertise on leading COTS platforms. Office core field service management. Familiarity with Agile software development processes knowledge of the scaled agile framework is preferred. Ability to work in a multi-vendor environment.
Associate / Sr Associate - Email/chat Support
Firstsource
Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.
Associate / Sr Associate - Query Management
Firstsource
Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.
Application Developer: Cloud Fullstack
International Business Machines Corporation
Job Title: Application Developer - IBM Consulting Introduction: As an Application Developer in one of IBM's Consulting Client Innovation Centers (Delivery Centers), you'll be at the forefront of delivering deep technical expertise to both public and private sector clients worldwide. Our delivery centers offer locally based skills that drive innovation and facilitate the adoption of new technologies. At IBM, your role will involve transforming business requirements into code, contributing to the development of customized systems in an agile environment. By leveraging the latest tools, technologies, and education, you will help accelerate IBM's and its clients' digital transformations globally. Your work will integrate seamlessly with enterprise systems, creating solutions that drive innovation and business success. This is an exciting opportunity to make a global impact while advancing your career in one of the world's leading technology companies. Your Role and Responsibilities: Solution Design & Development: Address functional needs by designing and developing solutions using multiple technologies, converting high-level designs into functional and technical specifications. Application Support & Performance: Provide functional support services to ensure applications meet customer performance, availability, service level agreements (SLAs), and satisfaction targets. Project Management & Governance: Ensure adherence to project management practices and processes such as software application development, testing, service management, change management, and root cause analysis (RCA). Project Execution: Plan and manage medium to large-scale, complex, integrated application or platform projects, ensuring they are executed effectively within scope, timeline, budget, and quality parameters. Best Practices & Design Reviews: Define and promote coding best practices within your team. Perform design reviews to ensure the robustness and quality of the developed solutions. Required Technical and Professional Expertise: Languages & Frameworks: Proficiency in Java 8 and above, Spring Boot, and REST API Design & Development. Database & ORM: Experience with Spring Data/JPA/Hibernate and working knowledge of databases such as SQL Server/DB2. Containerization & Orchestration: Expertise in Docker, container orchestration platforms like OpenShift or Kubernetes. Messaging Systems: Familiarity with messaging platforms such as RabbitMQ and Kafka. CI/CD: Experience with continuous integration and continuous deployment tools such as Azure DevOps and Drone.io. Monitoring & Alerting: Knowledge of monitoring and alerting systems like AppDynamics and Prometheus. Preferred Technical and Professional Expertise: Log Management & Visualization: Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for log management and analysis. Data Visualization & Monitoring: Familiarity with Grafana for data visualization. Cloud Computing: Experience with AWS and cloud-based application deployments. Innovative Culture: At IBM, you ll work with cutting-edge technologies that are transforming industries globally. Global Impact: Your work will directly contribute to the success of clients worldwide by delivering impactful solutions. Career Growth: Gain access to professional development programs, training, and mentorship that will accelerate your career. Dynamic Work Environment: Join a diverse, collaborative team where creativity and new ideas are highly encouraged. If you're passionate about developing innovative solutions, transforming business needs into code, and working with the latest technologies, apply today to join IBM Consulting and make a significant global impact.
Group Product Manager, Marketing Genai
Intuit
Company Overview At Intuit, we're empowering prosperity for people and communities worldwide. With products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we serve over 100 million customers globally. Our mission is simple: help everyone prosper financially. We never stop innovating, constantly finding new ways to support individuals and businesses on their financial journey. Job Title: Group Product Manager - GenAI for Marketing As part of Intuit's Go-To-Market Technology team, you ll be at the forefront of revolutionizing how we utilize Generative AI (GenAI) capabilities to transform marketing. As a Group Product Manager, you ll spearhead the development and execution of our product strategy, driving the integration of cutting-edge technologies to empower marketing teams across Intuit. This is your chance to be part of a dynamic, fast-paced environment and lead impactful innovation at scale. Responsibilities: Drive High-Performance Product Management Lead the product strategy and execution, setting ambitious goals and fostering a culture of excellence and results. Inspire your team and stakeholders with a clear vision, and regularly refine the product roadmap to accelerate use case maturity and deliver value. Collaborate Across Teams and Stakeholders Build a broad network within the organization, ensuring seamless communication and alignment across departments. Actively remove friction points, driving decision-making velocity and ensuring swift execution. Champion Innovation and Prioritization Lead the charge for boundaryless collaboration and prioritization of impactful use cases, solutions, and capabilities. Ensure that products are built to scale quickly and deliver measurable impact to marketing teams. Mentor and Coach Provide guidance, mentorship, and coaching within the product management organization. Establish and propagate best practices, actively enhancing how the team works to deliver world-class results. Qualifications: Proven Product Management Expertise Extensive experience in product management, with a track record of building innovative martech capabilities using cutting-edge technologies. Led enterprise-level transformations, especially with the adoption of AI to power marketing use cases in large organizations. Strategic Leadership & Communication Exceptional leadership skills with the ability to drive change in a matrixed environment. Proven ability to synthesize customer needs and business challenges, delivering marketing solutions that meet diverse organizational needs. Deep Martech and AI Knowledge In-depth experience with martech capabilities and how AI is reshaping the marketing landscape. Expertise in leveraging data to power highly personalized digital experiences, understanding how various platforms work together to support marketing efforts. Strong Technical Fluency Deep understanding of how AI, orchestration, and owned-channel activation work together to create marketing excellence. Knowledge of AI-driven marketing analytics and how to harness those insights to deliver game-changing results for customers. Visionary Product Development Demonstrated ability to craft and champion a compelling product vision, strategy, and roadmap. Proven success in managing technically complex, platform products at scale particularly in large organizations with diverse needs. Competitive Landscape Awareness Ability to evaluate and act upon emerging tools, platforms, and technologies, staying ahead of the competition and aligning strategies to meet evolving market demands. Knowledge of the vendor landscape in the martech space and the ability to influence vendor roadmaps to meet business objectives. Leadership & Mentorship 3+ years of people management experience, with a proven track record of mentoring and developing high-performing teams. Strong interpersonal and leadership skills, with the ability to persuade, motivate, and communicate a clear vision to all levels of the organization. Preferred Qualifications: Educational Background Relevant undergraduate degree required, with an advanced degree preferred. At Intuit, we re not just building products; we re building the future of financial empowerment for people around the world. As a Group Product Manager leading the charge on GenAI-powered marketing capabilities, you ll have the opportunity to drive transformational change on a global scale. You'll collaborate with some of the brightest minds in the industry, work with cutting-edge technology, and make a lasting impact on how marketing is done in the digital age. Qualification : A high degree of curiosity and bias towards experimentation to learn quickly
Quality Analyst Sales
Eosglobe
Job Title: Quality Analyst Outbound Retention Location: Bengaluru Job Summary The Quality Analyst is responsible for ensuring the quality of the outbound retention process. This role involves monitoring sales calls, analyzing performance data, and providing feedback to improve sales performance and customer satisfaction. You will work closely with the sales team to identify areas of improvement, develop training programs, and streamline processes to ensure continuous improvement in sales effectiveness. Key Responsibilities Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions to identify gaps and recommend corrective actions. Ensure all team members maintain high standards of sales practices and compliance. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement in retention strategies. Prepare detailed reports on sales performance, call quality metrics, and overall team progress. Utilize data insights to provide actionable recommendations to management for performance improvement. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance metrics. Develop and deliver training programs to improve sales techniques, product knowledge, and call handling. Assist in the creation and maintenance of training materials and quality guidelines for the sales team. Process Improvement: Collaborate with the sales team to streamline sales processes and improve overall efficiency. Implement best practices and continuous improvement initiatives to enhance sales effectiveness and retention rates. Stay updated on industry trends to keep the sales process competitive and aligned with current standards. Compliance and Documentation: Maintain accurate and up-to-date records of all quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards, policies, and procedures to ensure consistency in the sales process. Qualifications Education: HSC or Graduate (Preferred). Experience: Experience in quality assurance, sales, or customer service is an advantage. Knowledge of quality monitoring tools, CRM software, and sales processes. Key Skills: Analytical Thinking: Ability to analyze and interpret sales data to identify trends and areas for improvement. Effective Communication: Strong interpersonal skills to provide clear and actionable feedback to sales representatives. Training and Coaching: Experience in developing and delivering training programs to improve team performance. Sales Process Knowledge: Understanding of sales techniques, customer retention strategies, and call handling processes. Time Management: Strong organizational skills to handle multiple tasks and prioritize effectively. Proficiency with Tools: Experience with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
Java Fullstack
Mirafra Technologies
Full Stack Developer (Java, Spring Boot, Angular/React) Location: India (Bangalore) Experience: 5+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company with expertise in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With a strong team of 1,500+ professionals across India, the US, and Europe, we deliver innovative solutions to Fortune 500 companies in industries such as Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Roles and Responsibilities Development & Architecture: Design and develop new services and microservices for scalable web applications. Work on the full software development life cycle from requirement gathering to deployment and post-launch maintenance. Implement RESTful APIs and microservices architecture using Java & Spring Boot. Collaboration & Agile Development: Work with cross-functional, cross-country teams to deliver robust web applications. Collaborate with Project Managers/Scrum Masters to manage and meet project expectations. Participate in Agile planning, sprint reviews, and retrospectives. Code Quality & Performance: Write clean, maintainable, well-structured code with automated test coverage. Improve development tools, testing frameworks, deployment scripts, and monitoring tools. Optimize applications for performance, security, and scalability. Continuous Learning & Innovation: Stay up-to-date with emerging technologies, frameworks, and best practices. Make independent technical decisions and proactively solve issues as they arise. Skills & Experience Education: B.E. in Computer Science / Electronics Technical Expertise: Backend: Java (Core Java, Spring Boot, Hibernate, Spring Data JPA) Frontend: Angular or React Microservices & APIs: RESTful API design, Microservices architecture Databases: SQL (PostgreSQL/MySQL), NoSQL (MongoDB/Cassandra) Cloud & DevOps: AWS/Azure, Kubernetes, Docker, Infrastructure-as-Code Testing & CI/CD: JUnit, TestNG, Mockito, Bamboo, Jenkins Protocols: TCP/IP, HTTPS, MQTT, WebSockets (WSS) Agile & Version Control: Git, Bitbucket Preferred Certifications (Highly Considered): Azure Developer (Associate), Azure Solutions Architect (Expert), Azure DevOps Engineer (Expert) AWS Developer (Associate), AWS Solutions Architect (Professional), AWS DevOps Engineer (Professional) Work on cutting-edge technologies and build scalable applications. Collaborate with global teams on innovative projects. Career growth opportunities and exposure to cloud & DevOps. Award-winning workplace culture and Fortune 500 clientele.
C# Fullstack
Mirafra Technologies
.NET Full Stack Developer Location: India (Bangalore) Experience: 5+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company specializing in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With a strong team of 1,500+ professionals across India, the US, and Europe, we provide innovative solutions to Fortune 500 companies in Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Roles and Responsibilities Development & Architecture: Design and develop modular and reusable components & libraries. Contribute to the development of RESTful APIs using the .NET framework. Optimize applications for performance, scalability, and security. Testing & Code Quality: Implement automated testing within development and maintenance workflows. Follow SOLID principles to ensure clean, maintainable, and scalable code. Write efficient, secure, well-documented, and reusable code. Collaboration & Agile Development: Stay up to date with modern web development trends and technologies. Work in an Agile environment and collaborate using tools like Git, Bitbucket, JIRA, and Confluence. Skills & Experience Education: B.E. in Computer Science / Electronics Backend Development: Proficiency in .NET, .NET Core, C# Experience with Entity Framework, LINQ Knowledge of .NET microservices and GraphQL APIs Frontend Development: Strong experience in JavaScript frameworks (preferably Vue.js or React.js) Proficiency in HTML, CSS, jQuery, JavaScript Database & APIs: Strong understanding of MS SQL & SSIS Experience with RESTful API development and consumption Testing & Best Practices: Experience with unit testing tools (NUnit, XUnit) Hands-on with mocking tools (Moq, etc.) Other Technical Skills: Understanding of functional and object-oriented programming paradigms Knowledge of server-side rendering, its benefits, and use cases Soft Skills: Excellent communication, problem-solving, and collaboration skills Ability to work in an Agile environment and adapt to new technologies Work on cutting-edge technologies and develop scalable applications. Collaborate with global teams on high-impact projects. Career growth opportunities with continuous learning. Award-winning workplace culture with Fortune 500 clientele.
Hcm Cloud Consultant
Oracle India
Senior Consultant - HCM Cloud About Oracle Global Services Center (GSC): Oracle Global Services Center (GSC) is a rapidly growing cloud consulting team dedicated to helping customers successfully adopt Oracle Cloud Solutions. Our "Optimum Shore" approach combines onshore, near shore, and offshore resources to provide the right expertise at the right cost. We are seeking versatile consultants passionate about delivering excellent client experiences and innovative solutions. Our cloud solutions are transforming businesses, empowering governments, and helping society evolve. Join our team of top-class consultants and help our customers achieve more. About the Role: As a Senior Consultant, you will operate independently, providing quality work products to engagements, with some assistance and mentorship. You will perform complex tasks requiring independent judgment, applying Oracle methodologies, company procedures, and leading practices. You will demonstrate expertise to deliver solutions on complex engagements, potentially acting as the functional team lead. You will collaborate effectively with client management, participate in business development activities, and develop and configure detailed solutions. Responsibilities: Deliver high-quality work products independently. Execute complex tasks requiring independent judgment. Apply Oracle methodology, company procedures, and leading practices. Deliver solutions on complex engagements, demonstrating expertise. Potentially act as functional team lead on projects. Collaborate effectively with client management. Participate in business development activities. Develop and configure detailed solutions for complex projects. Assist in identifying, assessing, and resolving complex technical issues. Interact frequently with clients regarding work efforts and deliverables. Detailed Requirements: 7-12 years of experience with sound domain knowledge in HCM, covering the hire-to-retire cycle. Participation in at least 3 end-to-end HCM Cloud implementations, with experience leading at least 1 project. Functional Requirements: Knowledge of Core HR module and at least one other HCM module (Time and Labor, Absence Management, Payroll, Benefits, Compensation, Recruiting). Experience in client-facing roles, interacting with customers in requirement gathering, design, configuration, testing, and go-live phases. MBA (HR) preferred, along with an engineering degree. Technical Requirements: In-depth understanding of the data model, business process functionality, and data flow in HCM Cloud applications and Oracle EBS/PeopleSoft AU (HRMS). Experienced knowledge of Cloud HCM conversions, integrations (HCM Extracts & BIP), reporting (OTBI & BIP), Fast Formula, and Personalization. Engineering degree or MCA degree or equivalent experience. Proven experience with Fusion technologies, including HDL, HCM Extracts, Fast Formulas, BI Publisher Reports, and Design Studio. Added advantage: Advanced knowledge in OIC, ADF, Java, PaaS, DBCS, etc. Good functional or technical leadership skills, including planning, follow-up, mentorship, work allocation, monitoring, and status updates. Strong written and verbal communication skills, personal drive, flexibility, teamwork, problem-solving, influencing, negotiating, and organizational awareness. Openness to domestic and international travel for short and long durations. Qualification : MBA (HR) preferred, along with an engineering degree.
Architect - Applied Ai Engineering
Devrev
Applied AI Engineering Team: Solution Architect AgentOS Platform At DevRev, the Applied AI Engineering team plays a crucial role in ensuring that our customers derive the maximum value from our platform. As customers progress through their DevRev journey, they may identify opportunities to integrate with existing enterprise systems, automate workflows, or enhance DevRev's platform capabilities to achieve their business goals. Our team works closely with customers to understand their requirements, designing, developing, and implementing solutions that meet those objectives. Position Overview: We are seeking a highly skilled Architect to lead the design and implementation of custom solutions on our AgentOS platform. In this pivotal role, you will serve as a bridge between business requirements and technical solutions, utilizing your expertise to deliver scalable, robust, and high-performing applications. You will collaborate with cross-functional teams including engineering, product management, and customer stakeholders to ensure that our solutions meet customer needs and drive long-term business success. Key Responsibilities: Design and develop comprehensive technical solutions that align with customer requirements and business goals, ensuring seamless integration with the AgentOS platform. Work closely with customers and internal stakeholders to gather and understand their needs, offering expert guidance on solution feasibility and technical implementation. Lead the architecture and technical design for customer projects, ensuring that all solutions are scalable, robust, and adhere to industry best practices. Oversee the integration of solutions with customer systems and third-party services, ensuring optimal functionality and performance. Create and maintain detailed architectural documentation, including solution designs, system flow diagrams, and technical specifications. Collaborate with engineering teams to ensure the successful implementation of designs and provide guidance throughout the development lifecycle. Stay up to date with emerging technologies and industry trends, integrating relevant advancements into solutions to enhance their functionality and competitiveness. Support pre-sales and partner teams in defining technical requirements for new opportunities, providing input on solution feasibility and estimating project effort. Ensure that all solutions meet stringent quality standards, while adhering to security, compliance, and performance requirements. Qualifications: 8+ years of experience in solutions architecture or a similar role, with a proven track record of designing and implementing complex, scalable solutions. Expertise in Gen AI, cloud technologies, and integration patterns. Hands-on experience with TypeScript, JavaScript, Python, and relevant frameworks is required. Strong problem-solving skills, with the ability to analyze and address technical challenges effectively. Excellent interpersonal and communication skills, with the ability to convey complex technical concepts clearly to non-technical stakeholders and customers. Experience managing multiple projects and deliverables concurrently, with proficiency in project management methodologies and tools. A proven track record of delivering customer-focused solutions and providing exceptional customer service. Experience in SaaS, enterprise software, or platform-centric environments is highly preferred. A Bachelor s degree in Computer Science, Engineering, or a related field is required. An advanced degree or relevant certifications in technologies or architecture frameworks is a plus. Culture: At DevRev, our culture is rooted in the principles of hunger, humility, honesty, and heartfelt action. We are committed to helping build the world s most customer-centric companies by empowering engineers to better connect with their customers. Our mission is to leverage design, data engineering, and machine intelligence to enable our customers to thrive in an ever-evolving technological landscape. Qualification : A Bachelors degree in Computer Science, Engineering, or a related field is required. An advanced degree or relevant certifications in technologies or architecture frameworks is a plus.
Sr. Noc Engineer
Databricks
We re growing fast and attracting the best talent in the world. Bricksters as we call ourselves are a special mix of smart, curious, quick thinkers. If you ask a Brickster what they love about working here, you ll likely hear about our culture. We are seeking an experienced NOC Engineer to join our team. The successful candidate will be responsible for monitoring critical Databricks infrastructure and developing monitoring tools and alerting dashboards. They will also work closely with stakeholders to investigate and resolve incidents, perform root cause analysis, and propose solutions to increase the reliability and stability of the Databricks unified analytics platform. The impact you will have here: Monitor critical infrastructure, triage alerts to proactively identify incidents, and work with stakeholders to resolve incidents. Investigate incidents and propose solutions to improve platform reliability and stability. Perform root cause analysis for recurring incidents and provide proactive solutions. Develop toolings or automate processes to improve platform monitoring and alerting. Contribute to software development efforts to improve overall service reliability and stability. Communicate effectively with internal stakeholders, including executive staff, to provide incident analysis. Participate in war rooms and temporary communication channels during outages. Demonstrate cross-functional leadership and establish ownership of incidents and outages. Multitask on several incidents and/or projects Minimum of 5 years of experience as a NOC, SRE, or DevOps engineer Strong knowledge of cloud technologies such as Azure, AWS, and GCP Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, Pager Duty, etc. Experience with containers and orchestration technologies such as Docker and Kubernetes. Proficiency in automation and scripting Linux systems administration skills. Excellent communication skills. Willingness to learn Databricks products Bachelor's degree in Computer Science or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : Bachelor's degree in Computer Science or a related field is required.
Principal Software Engineer - Platform Architecture Service
Boomi Software
Join us as a Principal Software Engineer on our Platform Engineering team in Bengaluru to do the best work of your career and make a profound social impact. What you ll achieve As a Principal Software Engineer, you will be responsible for developing sophisticated systems and software based on the customer s business goals, needs and general business environment. You will work with product management, other engineering teams, customer success and support on developing cutting edge new product features and enhancements across various areas of Boomi offerings. You will: Be a key member of an Agile team, collaboratively realising features through the software development lifecycle Guide and participate in design, development, unit testing, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported Investigate and resolve complex customer issues Work independently with a minimal level of guidance from technical leadership Mentor other Boomi engineers, including design collaboration and code reviews Research, validate, and recommend technology decisions for new features Take the first step towards your dream career with Boomi Essential Requirements Ability to learn new tools, languages, and operating systems with some training and on-the-job experience Experience in software development, including the use of some IDE with a solid understanding of object-oriented design concepts for delivering and maintaining a software product Experience with Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Desirable Requirements 10+ years of experience in software development Experience using Linux/Unix environments Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka. Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAP UI Experience using Devops tools like Jenkins and other CI/CD tools Familiarity with streaming technologies such as Kafka and Pulsar Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using AWS technologies such as Cloudformation, S3, ECS, EKS, and EC2 Familiarity with SQL, relational database systems, and ORM tools like Hibernate
Sr Engineer Software
Empower
About the Role: Our Ins Tech professionals are essential to achieving the company's business goals by delivering valuable services to our Insurance Solutions business unit. As a Software Developer, you will play a key role in this success by designing, developing, testing, and supporting software applications. This includes collaborating with architects and analysts, participating in project planning, conducting code reviews, and mentoring junior staff. Key Responsibilities: Design, develop, and test software according to specifications. Provide production support, including 24x7 on-call availability. Consult with the Systems Architect and Systems Analyst. Participate in project planning activities. Conduct code reviews and provide feedback on best practices. Coach and mentor junior team members. Stay current with IT industry trends. Qualifications: Bachelor's degree in Computer Science or an equivalent combination of education and experience. Minimum of 5+ years of experience in a software developer role. Experience with client-server environments. Highly Desired: Proficiency in Eclipse IDE, Microfocus COBOL, JSP, JavaScript, Web Services, OOREXX, and PowerShell. Preferred: Experience with Control-M, GIT, and BitBucket. Strong Asset: Knowledge of the insurance industry and the Ingenium application. Preferred: Experience with automated testing tools like Selenium. Preferred: Experience with iterative development using Agile in a multi-site environment. Strong initiative and adaptability to change. Excellent customer service and communication skills. Solid understanding of software design, methodologies, and documentation standards. Proven leadership skills and a commitment to customer service. Strong analytical and problem-solving skills. Excellent organizational skills and a quality-focused approach. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : A degree in computer science or an equivalent combination of education and experience
Associate Manager Solution Architecture
Dxc Technology
Role & Responsibilities: As an SAP Ariba Functional Consultant / Business & Integration Architect Specialist, you will be responsible for analyzing complex issues related to the Source-to-Settle process and providing expert troubleshooting support for Ariba/SAP systems. Your responsibilities include: Researching and analyzing complex issues involving the Source-to-Settle process and related systems, with expert troubleshooting of Ariba/SAP issues. Collaborating with key stakeholders to understand business processes and requirements, enabling effective Ariba/SAP solutions. Creating process flows and documentation for use at various levels within the company. Designing, developing, and optimizing end-to-end Ariba/SAP solutions, with a focus on process design and system improvement. Implementing process improvements and automation to enhance efficiency and reduce manual interventions. Advising on the correct execution of purchasing processes to align with internal policies, processes, and procedures. Basic Qualifications: Bachelor s degree in Information Technology, Engineering, or related field preferred. 5+ years of experience supporting SAP and Ariba OnDemand solutions. Deep functional and technical knowledge of the core Ariba modules: Buying and Invoicing, Sourcing, Contracts, and SAP MM. Strong expertise in SAP Ariba P2P standard processes and configurations, including a good understanding of integration with SAP ERPs. Excellent communication and collaboration skills. Why Join Us? This is an exciting opportunity for an experienced SAP Ariba Functional Consultant to join a team focused on optimizing and improving business processes. You will have the chance to work on end-to-end Ariba/SAP solutions, collaborating with business stakeholders, and implementing innovative solutions to streamline purchasing processes across the company. Qualification : Bachelor's degree in Information Technology, Engineering or related field preferred
Sr. Servicenow Developer
Rtx Corporation
Overview: The Service Management Team at RTX is working on a high-profile enterprise-wide project to move their ServiceNow platform into a consolidated, singular solution. This project recently went live and is transitioning from the hyper-care phase into defect handling and QA work. The Senior ServiceNow Developer will be integral to the ongoing success of this consolidation, supporting development, integrations, testing, and further enhancements. Primary Responsibilities: Solution Development & Integration: Develop solutions in the RTX ServiceNow platform, focusing on modules, workflows, and integration possibilities based on business requirements. Implement and maintain custom applications within ServiceNow, ensuring seamless integration with other enterprise applications. Business Process Analysis & Improvement: Review and understand client-specific processes, identify areas for improvement, and design solutions that improve results, processes, and data to meet stakeholder expectations. Development & Testing: Design, prototype, implement, test, and deploy business rules, client scripts, UI pages, actions, policies, scheduled jobs, import sets, transform maps, ACLs, and notifications. Perform end-to-end development across all ServiceNow modules, ensuring functionality aligns with business goals and best practices. Handle migration activities (Dev to QA, QA to Prod) and coordinate ServiceNow upgrades and service pack installations. Documentation & Reporting: Develop necessary technical and project documentation, including project plans, technical designs, developer notes, and user manuals. Collaboration: Work with stakeholders to understand business needs and provide technical expertise to ensure ServiceNow meets organizational requirements. Collaborate with cross-functional teams to coordinate testing and deployment schedules. Requirements: Experience: 5+ years of experience as a Senior ServiceNow Developer, including experience with ServiceNow consolidations in large enterprise environments. Extensive experience with JavaScript, JQuery, Prototype, and Jelly scripting within ServiceNow. Proficiency with web technologies, including APIs, CSS, XML, HTML, and Webservices. Technical Knowledge: Strong understanding of ITIL practices and how they provide value through service lifecycle management. Hands-on experience with the SDLC (Software Development Life Cycle), including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment. Nice to Have: Certifications: Certified ServiceNow Administrator. ServiceNow Developer Certification. ITIL Certification. Additional Skills: Hands-on experience with Flow Designer and Service Catalog Development. Key Competencies: Problem Solving & Innovation: Ability to troubleshoot issues, develop innovative solutions, and implement custom features to meet complex business requirements. Communication Skills: Strong written and verbal communication skills to collaborate with cross-functional teams and document technical solutions. Adaptability & Continuous Learning: Demonstrates a commitment to learning and staying updated on the latest ServiceNow developments and industry best practices. RTX & ServiceNow Project Details: This enterprise-wide project focuses on consolidating various instances of ServiceNow into a singular platform, allowing RTX to streamline their Service Management processes. The successful candidate will be a key player in helping transition from the hyper-care phase and ensuring the platform evolves to meet ongoing business needs.
Manager-enterprise Digitization
Centillion Solutions And Servic
Job Description: We are seeking an experienced, highly motivated Enterprise Digitization professional to manage our company s region. This position is responsible for selling to and supporting both end users and channel partners, leveraging all routes to market. Key Responsibility Areas: Gather and gain market share for the Digital Enterprise Digital Services (DE DS) portfolios viz, Digital Transformation consulting, Digital Maturity assessment, Production Management Systems. Have periodic meetings with end customers in various verticals (Microfinance, Rural Banking, Retail, Healthcare, QSR, Hospitality, FMCG,), Corporate Partners, Independent Software Vendors, and Channel Dealers and Onboard them for run-rate business. Bring in new logos, manage existing sets of accounts and partners, and expand our product portfolio within our customers. Tap and map all prospective customers and partners. Generate new business and increase our customer base. Focus on achieving assigned targets on a monthly basis. Manage and own the entire sales cycle from quote to collection. Develop and manage sales pipeline, prospect and assess sales and move multiple transactions simultaneously through the sales pipeline. Maintain accurate pipeline reporting and quarterly sales forecasts smoothly and effectively. Interface with the technical sales support team and customer success teams to ensure customer satisfaction. Prepare go-to-market strategy, planning, reporting, and dashboards on merchant acquisition and sales targets. Source various promotions, discounts, and offers from merchant relationships as per client sales requirements. Gather the required market intelligence nationally so as to monitor market dynamics and growing trends. Coordinate with various internal departments such as technology, operations, legal, client sales, etc. to ensure quick and smooth end-to-end client onboarding including commercial closure, agreement closure, smooth go live, etc. Requirements: 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs. Experience selling software as a service is a plus. Strong value selling capability. Ability to work with cross-business teams. Ability to evaluate the feasibility of technical and technical risks of Digital Transformation projects. Ability to sell PUSH products in a tough market. Maturity and ability to handle the customer hierarchy confidently up to the CXO level. Business development and new customer creation experience. Innovative in identifying potential customer bases. Possessing contacts/experience in handling Manufacturing customers. ISVs in Retail, Healthcare, Hospitality, etc. will be an added advantage. Self-driven, self-motivated, energetic, fast-learning professional, and a go-getter. Ability to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure. Relevant and proven track record in corporate sales and hunting assignments (New Business Development) among corporate customers. Qualification : 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs.
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