Software Support Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Position: Embedded Software Developer Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities Embedded System Development Work with a team of developers to design, create, and implement **embedded systems and applications** for R&D projects, which will later be integrated into BFW machines. Develop embedded software from requirements gathering to production and commercial deployment. Assist an in-house team of embedded developers in the creation of **prototype boards, coding, and testing**. Demonstrate previous embedded projects, including examples and supporting audiovisual materials. Software Design & Implementation Design, develop, test, and debug **embedded system software**. Review and optimize code for efficiency, stability, and scalability. Analyze system resources and integrate new product designs into the system. Interface with hardware design and development teams to ensure seamless integration. Testing & Support Provide **post-production support** and assist in the debugging and troubleshooting of embedded systems. Support software **quality assurance (QA)** and optimize I/O performance for embedded systems. Third-Party Software Integration Assess and integrate **third-party and open-source software** solutions as needed for system functionality. Behavioral Competencies Component Selection: Ability to select appropriate components for embedded systems based on requirements. Communication: Strong written and verbal communication skills for documentation, team collaboration, and customer interaction. Problem Solving: Ability to work independently, troubleshoot issues, and optimize system performance. Skills and Expertise Core Programming Skills Proficient in **C, C++, and Python**. (**Must know**) Expertise in **QT and QML**. (**Must know**) Hardware Knowledge Experience with schematic design, PCB component placements, layouts, and artwork. (Good to know) Understanding of **EMC standards** and their application in hardware design. (Good to know) Microcontroller & Processor Expertise Working knowledge of **8, 16, and 32-bit microcontrollers**. (**Must know**) Experience with **32-bit and 64-bit microprocessors**, including ATOM, ARM, PIC, Atmel, etc. (**Must know**) Communication Protocols Proficient with communication protocols such as **RS232C, RS485, USB, TCP/IP, Modbus RTU/TCP, and shared memory (Redis)**. (**Must know**) POC & Testing Setup Proficient in creating **proof-of-concept (POC)** layouts and writing test code for available lab resources to validate designs. Qualifications Essential: Bachelor's degree in Mechanical Engineering, Computer Science, or related field (or equivalent). Experience: Minimum of **2 years of experience** working and developing embedded software for platforms. Proficiency in developing software and working with hardware in an embedded environment. Qualification : Bachelor's degree in Mechanical Engineering, Computer Science, or related field (or equivalent)

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Position: Associate - Customer Success Employment Type: Full Time Department: Customer Success Location: Bengaluru About the Role: As an Associate in Customer Success, you will be the frontline point of contact, resolving customer queries promptly and ensuring an exceptional customer experience. You will manage inquiries via email, chat, and phone, adhering to company guidelines and SLAs to deliver timely and effective solutions. Key Responsibilities: Address and resolve customer queries across multiple channels (email, chat, phone) promptly and professionally. Maintain high standards of customer service to build trust and ensure satisfaction. Collaborate with business and internal teams to resolve complex issues and provide timely updates. Utilize available tools and resources to efficiently troubleshoot and resolve customer concerns. Stay informed about industry trends to continuously improve support processes. Develop strong relationships with customers and internal stakeholders to facilitate seamless communication and issue resolution. Analyze customer feedback to identify improvement opportunities and drive enhancements in service quality. Provide regular reports and insights on customer support metrics to senior management. What You ll Bring: 2-5 years of experience in customer support, preferably in fintech, email/chat processes, or escalation management (including L2 escalations). Strong verbal and written communication skills. Excellent problem-solving and analytical abilities to handle complex customer issues. Interpersonal skills to build trust and collaborate effectively across teams. Ability to work independently in a fast-paced environment while managing multiple priorities. Solid understanding of customer support industry dynamics and business acumen. Proficiency with customer support software and tools. Effective time management skills to meet SLAs and business goals. Preferred Qualifications: Experience within the FinTech sector or related background, with knowledge of fintech operations and solutions.

Customer Support Engineer (CSE) Department: Technical Location: Bangalore Job Description The Customer Support Engineer (CSE) will be responsible for the maintenance, troubleshooting, and repair of Stratasys 3D printing equipment to ensure high customer satisfaction. This role involves direct interaction with customers, managing service calls, and maintaining equipment to the highest standards while following established procedures. Key Responsibilities Perform basic troubleshooting, installation, maintenance, and repair of Stratasys 3D printing equipment. Complete scheduled Preventative Maintenance and implement field modifications as required. Escalate unresolved technical issues to OEM teams following standard procedures. Maintain accurate and timely service logs, customer records, and internal documentation. Communicate regularly with customers to provide updates, resolve issues, and ensure proper follow-up. Ensure all tools and test equipment are properly maintained and calibrated. Adhere to Health and Safety regulations and other applicable regulatory requirements. Identify and support sales opportunities including new contracts, renewals, and system sales. Manage multiple open service issues efficiently, prioritizing tasks effectively. Requirements Educational Qualification: BE/B.Tech in Electrical Engineering or Mechanical Engineering. Diploma with 3+ years of experience servicing and operating 3D printing machines. Experience: Minimum of 3 years in a customer support or technical service role, preferably with experience in 3D printing equipment. Skills: Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple tasks and prioritize effectively. Qualification : BE/B.Tech in Electrical Engineering or Mechanical Engineering

Position: Embedded Software Engineer Location: Bengaluru, Karnataka, India Reporting To: Project Manager Qualifications: Bachelor s Degree in Electronics & Communication, Electrical, or Computer Science Engineering 2 to 5 years of relevant experience in embedded software development and software design Proficiency in programming languages such as C, C++, C# and experience with RTOS Key Responsibilities: Collaborate with cross-functional teams to design and develop embedded software from initial requirements through to production and commercial deployment Write clean, efficient, and well-documented code aligned with specifications Troubleshoot, debug, and maintain existing embedded software systems Recommend and implement software improvements to enhance performance and reliability Develop technical documentation and reports to support software solutions Integrate software components and third-party libraries or tools as required Essential Skills & Experience: Proven experience as an Embedded Software Developer or Engineer Strong understanding of communication protocols such as Serial, Ethernet (TCP/IP, UDP), CAN, SPI, I2C, SQI, Parallel, EtherCAT, etc. Solid background in software design and development within a test-driven environment Proficient in embedded programming with C, C++ and RTOS Excellent analytical, problem-solving, and communication skills Desirable Skills: Experience working with microcontrollers Knowledge of PLC programming Ability and enthusiasm to quickly learn new programming languages and technologies Qualification : Bachelors Degree in Electronics & Communication, Electrical, or Computer Science Engineering

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Product Support Analyst Travel Domain Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global tech platform revolutionizing business travel and expense technology. We bring together passionate travelers and technologists through the world s largest business travel marketplace. As an equal opportunity employer, Serko celebrates diversity and authenticity to create meaningful impact. With offices in New Zealand, Australia, North America, China, and a new hub in Bengaluru, India, we are expanding rapidly to build a world-class team and innovative products. Role Overview: Product Support Analyst GetThere Serko is hiring two Product Support Analysts for our GetThere online booking tool in Bengaluru. You will be at the frontline of customer support, resolving day-to-day client issues and ensuring superior service. Your work will strengthen client relationships and contribute to product and process improvements that drive customer satisfaction. Key Responsibilities Manage and resolve client issues through email, telephone, and issue tracking systems efficiently and professionally. Provide effective troubleshooting and solutions for GetThere product and application problems. Deliver exceptional customer service by being responsive, communicative, and adhering to SLAs. Collaborate with internal teams to escalate and resolve complex issues promptly. Identify opportunities for process improvement to reduce incoming support queries and enhance product usage. Support product testing and release activities as needed. What You ll Bring Strong problem-solving skills and proven ability to investigate and resolve technical issues effectively. Exceptional customer service mindset with a passion for delivering superior support. Excellent written communication skills to translate technical terms into clear, customer-friendly language. Ability to liaise between end-users and technical teams to ensure accurate understanding and resolution. Solid knowledge of travel industry Global Distribution Systems (GDS). Prior experience troubleshooting GetThere or supporting corporate online travel platforms is highly preferred. Competitive base salary with performance-based discretionary incentives. Access to a comprehensive learning and development platform to grow your career. Supportive work environment encouraging ownership of your career path. Be part of an innovative team driving meaningful change in business travel technology. Excited to support and innovate in travel technology with Serko s Bengaluru team? Apply today!

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Your Role: Senior Software Engineer As a Senior Software Engineer, you'll play a key role in designing and developing robust software solutions for our Particle Characterization and Counting instruments. This is a full-time, on-site position at our India Development Center (IDC), reporting to the Site Leader, IDC. You ll be part of a collaborative Biotech Software Team, working across the full software development lifecycle from design through deployment bringing innovative, high-performance solutions to life. In this role, you will: Design and develop full-stack software for Windows and web-based scientific instruments. Contribute to all phases of the development lifecycle including requirements, architecture, coding, testing, and documentation. Take ownership of specific software modules and drive continuous improvements. Collaborate with stakeholders to define user requirements and develop technical solutions. Conduct feasibility studies, technical reviews, risk assessments, and code inspections. Support software maintenance, bug fixes, and enhancements. Embrace an Agile development environment focused on iterative releases and continuous quality. What You ll Bring: Essential Requirements: Bachelor s degree in Computer Science, Software Engineering, or related discipline. Minimum 4 years of hands-on experience in commercial software development using C#. Experience with either: Web technologies (Node.js, Angular or React, HTML5, CSS, Java backend), or Windows technologies (WinForms, WPF). Strong grasp of software design principles and development best practices. Excellent problem-solving, analytical, and communication skills. Proven ability to work in cross-functional, collaborative environments. Highly motivated, detail-oriented, and quality-focused. Preferred Qualifications: Experience working in regulated environments (medical device or life sciences). Familiarity with Agile/Scrum methodologies. Exposure to CI/CD tools (e.g., Jenkins), containerization (e.g., Docker), and Java. Background in developing software for the life sciences or healthcare domain. Be part of a global mission to accelerate answers in healthcare. Work with a team of scientists, engineers, and innovators who understand the lab and the stakes. Thrive in a culture that values diversity, innovation, and your professional growth. Leverage the Danaher Business System (DBS) to turn your ideas into real-world impact. Qualification : Bachelors degree in Computer Science, Software Engineering, or related discipline.

Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!

Job Title: Technology Support II Location: Bengaluru, India Department: Corporate Technology Team, JPMorgan Chase Job Description As a Technology Support II within the Corporate Technology team at JPMorgan Chase, you will leverage best practices in software engineering to solve complex business problems and drive excellence in technology solutions. You will be responsible for working on small to medium projects independently and collaborating with cross-functional teams to enhance your understanding of business needs and relevant technologies. This role involves championing site reliability practices, applying your experience in Agile SDLC, and proficiency with development toolsets. You will have a solid understanding of application, data, and infrastructure architecture, and effectively use ETL software such as Ab Initio. Staying updated on industry trends, leveraging your knowledge of financial instruments, and fostering an innovative culture will be key to your success. You will apply your software skills in business analysis, development, maintenance, and improvement, all while collaborating within large teams to achieve the organization s goals. Key Responsibilities Site Reliability: Champion site reliability culture, providing technical influence across the team. Agile Practices: Apply your experience with Agile SDLC and proficiency with development tools. Application & Infrastructure Architecture: Demonstrate solid knowledge in application, data, and infrastructure architecture disciplines. ETL Software Usage: Utilize Ab Initio ETL software effectively to process and integrate data. Industry Awareness: Stay informed about technology trends and best practices across the industry. Financial Instrument Knowledge: Leverage knowledge of various financial instruments in your work. Innovation Culture: Foster an innovative culture, bringing passion and creativity to problem-solving. Software Skills Application: Apply your software skills in business analysis, development, maintenance, and improvement. Collaboration: Collaborate effectively in large teams to meet organizational goals. Independent Work: Work independently and take the initiative on tasks and projects. Required Qualifications, Capabilities, and Skills Training & Certification: Formal training or certification in application support concepts, with 2+ years of applied experience. Programming & Scripting: Experience in Python or similar programming languages. Automation Tools: Experience with automation tools such as Ansible, Autosys, or Control-M. Site Reliability Knowledge: Emerging knowledge of reliability, scalability, performance, security, and site reliability best practices. Monitoring & Alerting: Familiar with service level objective alerting and monitoring tools (e.g., Splunk, Datadog, Dynatrace). CI/CD Tools: Familiar with continuous integration and delivery tools such as Jenkins, GitLab, or Terraform. Automation with Terraform & Python: Emerging knowledge of Terraform and automation in Python. Containers & Orchestration: Emerging knowledge of containers and container orchestration tools (e.g., ECS, Kubernetes, Docker). Collaboration Skills: Strong communication and collaboration skills, with the ability to thrive in a fast-paced, dynamic environment. Preferred Qualifications Cloud Experience: Experience with cloud platforms (preferably AWS) and setting up infrastructure using Terraform. Platform Experience: Advantageous to have experience supporting applications on platforms such as Databricks, Snowflake, or AWS EMR. Virtualization & Cloud Architecture: Knowledge of virtualization, cloud architecture, and services for automated deployments. About JPMorgan Chase JPMorgan Chase is one of the oldest and most prominent financial institutions in the world. With over 200 years of history, we provide innovative financial solutions to millions of consumers, small businesses, and some of the world's largest corporate, institutional, and government clients. Our services span across investment banking, consumer banking, small business banking, commercial banking, financial transaction processing, and asset management. Join us and be part of a global leader in the financial services industry.

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

Position: VLSI Trainer (Entry Level) Experience: 0 1 year Education: M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE) Industry: Education, Training, Semiconductor Job Type: Training Job Description We are looking for an entry-level VLSI professional to join our training team. The ideal candidate should have a strong foundation in VLSI concepts, with a keen interest in guiding and mentoring trainees. Key Responsibilities: Develop and support projects related to VLSI design and verification. Debug and troubleshoot source code in Verilog, SystemVerilog (SV), and UVM. Monitor trainees progress and provide constructive feedback. Act as the primary point of contact for trainees' technical queries. Qualification : M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE)

Position: Technical Customer Service Associate - AWS Overview: AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth across various customer segments, ranging from small- and mid-market businesses to large enterprises, including the public sector. Within this framework, the AWS Global Support team plays a vital role in ensuring customer success by providing world-class support to companies relying on AWS services for mission-critical applications. The AWS Customer Service team focuses on helping customers understand Cloud Computing and its potential applications for their business needs. In this role, you will be the first point of contact for customers seeking assistance with AWS services, ensuring a smooth experience while acting as an expert in AWS Cloud Computing. Key Responsibilities: Your primary responsibilities will include, but are not limited to: Customer Service Excellence: Provide innovative support for billing, account access, authentication inquiries, and resource management while maintaining the highest standards for data security. Collaborative Support: Work with other customer support teams to ensure a consistent, high-quality level of assistance across all channels. Issue Resolution: Identify root causes of customer issues, suggest improvements, and provide valuable feedback to business and development teams to enhance AWS services. Critical Event Support: Assist with customer communication during AWS critical launches and support events, ensuring customers are informed and supported during high-impact situations. About the Team: At AWS, we value diverse experiences and encourage candidates to apply, even if they do not meet all the qualifications listed. We believe that different career paths, backgrounds, and experiences contribute to the success of our teams. Amazon Web Services (AWS) is the world s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, supporting a wide range of customers from startups to Global 500 companies. Work/Life Balance: AWS values work-life harmony and offers flexible working arrangements. We believe that success at work should not come at the expense of personal well-being. Inclusive Team Culture: AWS fosters a culture of learning and curiosity. Our employee-led affinity groups promote diversity and inclusion, and we continuously encourage our employees to embrace and celebrate their unique perspectives. Mentorship and Career Growth: AWS is committed to raising the performance bar and supporting the growth of every individual. Our resources, including mentorship programs, provide opportunities for continuous learning and career advancement. Basic Qualifications: A Bachelor s degree in any field. Between 6 months to 4 years of experience, with at least 6 months of direct customer-facing experience using computer systems and technology components. Proficiency in written and spoken English, with advanced communication skills. Preferred Qualifications: At least 1 year of experience in a Contact Center, Technical Support, or Customer Support role within a fast-paced environment. Experience or familiarity with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domains, such as internet, networking, software, or systems. Proficiency with computer applications, including Windows/MS Office (e.g., Outlook, Excel). Qualification : Bachelors Degree in any field