Software Updates Jobs in Mumbai

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

L3 Support / Software Engineer Location: Mumbai Main Responsibilities: Develop and implement fixes, test, deploy, support, maintain, and enhance applications. Coordinate with developers and business analysts to understand functionalities, resolve issues, and implement necessary changes. Troubleshoot and resolve complex problems and technical issues efficiently. Maintain and manage existing Level 3 support bases. Exhibit strong debugging skills to identify and fix issues promptly. Handle configuration management activities. Manage release and deployment tasks. Track defects and provide timely updates. Participate in planning and reporting activities. Qualifications & Work Experience: Bachelor s degree in Engineering (BE/B.Tech) or MCA. 2 to 4 years of relevant experience. Prior experience in the Insurance domain is mandatory. Technical Skills: Proficient in C#, ASP.NET, MVC 4/5. Strong knowledge of SQL and database concepts. Experience with Web Services: WCF, REST. Hands-on experience with Kendo UI controls, HTML, CSS, jQuery, and JavaScript. Familiarity with Entity Framework 6.0. Personal Skills: Strong teamwork and collaboration abilities. Proactive attitude with a willingness to take initiative. Effective communication skills. Supportive of team members and able to work in a fast-paced environment. Qualification : Bachelors degree in Engineering (BE/B.Tech) or MCA

Job Title: Management Trainee Finance & Accounts Reports To: Head of Department (HOD) Location: Mumbai Experience Required: Freshers Qualification: CA / CMA (Qualified) Role Overview: We are looking for a motivated and detail-oriented Management Trainee to join our Finance & Accounts team. This role is ideal for freshly qualified Chartered Accountants or Cost Accountants seeking to gain practical experience in financial reporting, taxation, audit, compliance, and process improvement. The trainee will work closely with the finance leadership team and will be groomed for future leadership roles within the organization. Key Responsibilities: 1. Financial Reporting & Analysis Assist in the preparation of monthly, quarterly, and annual financial statements. Prepare balance sheets, profit & loss statements, and related financial reports. Conduct variance analysis and support in identifying trends or anomalies. 2. Budgeting & Forecasting Contribute to the creation of annual budgets and financial forecasts. Track performance against budgets and help analyze deviations. 3. Audit & Compliance Provide necessary support during internal and statutory audits. Ensure compliance with IFRS/GAAP and internal policies. Assist in reviewing financial documents for compliance with tax and regulatory requirements. 4. Taxation Support preparation and timely filing of GST, Income Tax, and other statutory returns. Assist in tax planning, research, and compliance initiatives. 5. Cash Flow & Working Capital Monitor cash flows and support working capital management. Assist in preparing cash flow forecasts and liquidity analysis. 6. ERP and Financial Systems Maintain financial data in ERP systems (e.g., SAP, Tally). Ensure accuracy, completeness, and timely updates of financial information. 7. Reconciliations Perform bank, intercompany, and account reconciliations. Ensure proper matching and closure of transactions. 8. Process Improvement & Internal Controls Identify opportunities to streamline financial processes and improve efficiency. Support the implementation of financial controls. 9. Ad-hoc Projects Work on special projects as assigned by senior management. Provide analytical and strategic support for financial decision-making. Required Competencies: Functional: Basic working knowledge of accounting software (SAP/Tally/other ERP). Strong command of MS Excel and other Microsoft Office tools. Understanding of tax laws, accounting standards, and compliance frameworks. Behavioral: High level of attention to detail and accuracy. Strong communication and interpersonal skills. Eagerness to learn and grow within a structured corporate environment. Ability to manage time and multiple tasks effectively. Qualification : CA / CMA (Qualified)

Job Title: Senior Executive Document Controller Location: Mumbai Experience: 3+ Years Role Overview: We are looking for a meticulous and organized Senior Executive Document Controller to manage and maintain all project-related documentation in an efficient and compliant manner. This role is crucial in ensuring document accuracy, version control, timely accessibility, and compliance with internal and external standards. The candidate will coordinate with multiple departments to streamline documentation workflows and support overall project execution. Key Responsibilities: Document Management: Maintain and organize all incoming and outgoing project documentation (drawings, contracts, reports, permits, etc.) in both digital and physical formats. Version Control: Ensure proper document versioning, revision tracking, and distribution to relevant stakeholders to avoid discrepancies or outdated references. Compliance & Standards: Ensure all documentation adheres to company standards, industry regulations, and audit requirements. Coordination & Communication: Act as a central point of contact for document-related communication between departments such as Engineering, Procurement, Project Management, and Quality Assurance. Access Control: Maintain document security by defining access rights and ensuring only authorized personnel can modify or approve documents. Reporting & Updates: Prepare reports on document status, pending approvals, or compliance gaps and share regular updates with project managers and senior leadership. Digital Tools: Utilize document control software, databases, and project management systems to efficiently store, retrieve, and manage documents. Qualifications & Skills: Bachelor s degree in Business Administration, Engineering, or a related field. Minimum 3 years of experience in document control, preferably in construction, real estate, infrastructure, or related industries. Strong knowledge of document control systems, procedures, and standards (e.g., ISO 9001). Proficiency in MS Office and document management software (e.g., Aconex, SharePoint, or equivalent). Excellent organizational, time management, and communication skills. High attention to detail and ability to work independently under tight deadlines. Qualification : Bachelors degree in Business Administration, Engineering, or a related field

Job Title: Assistant Manager MEP Engineer Location: Mumbai Experience: 5 7 Years Role Overview: We are seeking an experienced Assistant Manager MEP Engineer to oversee the design, implementation, and management of Mechanical, Electrical, and Plumbing systems in real estate projects. The ideal candidate will ensure seamless integration of MEP systems within architectural designs, compliance with regulatory standards, and timely project delivery within budget. Key Responsibilities: Design, plan, and supervise MEP systems for residential and commercial real estate projects, ensuring functionality, safety, and efficiency. Collaborate with architects, structural engineers, and contractors to integrate MEP systems smoothly into overall project designs. Ensure all MEP work complies with local codes, regulations, and quality standards. Monitor project progress, coordinate with vendors and subcontractors, and resolve technical issues promptly to avoid delays. Conduct site inspections and quality checks to verify installation accuracy and performance. Prepare technical reports, drawings, and documentation related to MEP systems. Support cost estimation, budgeting, and procurement activities related to MEP works. Keep abreast of industry best practices, new technologies, and regulatory updates relevant to MEP engineering. Qualifications & Skills: Bachelor s degree in Mechanical, Electrical, or Civil Engineering (specialization in MEP preferred). 5 7 years of relevant experience in MEP design and execution within the real estate or construction industry. Strong knowledge of mechanical, electrical, and plumbing systems, including HVAC, fire protection, and electrical distribution. Familiarity with regulatory codes and standards applicable to MEP systems. Proficient in AutoCAD, Revit MEP, or other relevant design software. Excellent coordination, communication, and problem-solving skills. Ability to manage multiple projects and meet deadlines in a dynamic environment. Qualification : Bachelors degree in Mechanical, Electrical, or Civil Engineering (specialization in MEP preferred)

Job Title: Executive CRM MIS Location: Mumbai Experience: 2 3 Years Role Overview: We are seeking a detail-oriented CRM MIS Executive to manage and analyze CRM data, generate insightful MIS reports, and support the CRM team in driving data-backed decision-making. The role is critical in maintaining accurate customer data and providing timely reports that enhance customer relationship strategies and sales performance. Key Responsibilities: Manage and maintain the CRM database to ensure data accuracy, completeness, and timely updates. Generate regular and ad hoc MIS reports on customer interactions, sales metrics, and CRM campaign performance. Analyze CRM data to identify trends, customer behavior patterns, and opportunities for business growth. Collaborate with the CRM team and other departments to support data-driven strategies and improve customer engagement. Assist in troubleshooting and resolving CRM system issues in coordination with IT and software vendors. Ensure compliance with data privacy and security standards while handling customer information. Continuously improve reporting templates and processes for efficiency and clarity. Qualifications & Skills: Bachelor s degree in Business Administration, Marketing, IT, or a related field. 2 3 years of experience working with CRM systems and MIS reporting, preferably in real estate or related industries. Proficiency in CRM software (e.g., Salesforce, Zoho CRM) and MS Excel (advanced level). Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent attention to detail and organizational skills. Good communication and teamwork abilities. Basic understanding of data privacy regulations and best practices. Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field

IT Admin Trainee Location: Mumbai Experience: 0 1 year Functional Area: Software Development Eligibility Criteria We are looking for fresh IT graduates from any discipline who demonstrate excellent communication skills, strong academic performance, and solid logical thinking abilities. Key Responsibilities Provide first-level support for hardware issues related to desktops, laptops, printers, and peripherals. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software. Support device setup, software installations, and resolve network connectivity issues. Maintain and update IT asset inventory and documentation. Assist with onboarding and offboarding processes, including device setup and account creation. Escalate unresolved technical issues to senior IT staff or external vendors. Primary Skills Basic understanding of computer hardware and peripheral devices. Familiarity with Microsoft 365 applications and cloud services. Knowledge of Windows OS and basic troubleshooting techniques. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Enthusiasm to learn new technologies and take initiative. Secondary Skills Performance-driven attitude. Innovative mindset. Strong attention to detail. This is a great opportunity to start your IT career and grow in a fast-paced, technology-driven environment.

Position: Domain Expert - Systems (DevSecOps) Location: Mumbai Area of Work: Systems Job Purpose The DevSecOps Domain Expert will be responsible for ensuring the security, efficiency, and reliability of DevSecOps processes across the development lifecycle. You will play a pivotal role in integrating security into the CI/CD pipeline and promoting the adoption of best practices throughout the software development and change management processes. Expertise in Process Automation is a plus, aimed at boosting productivity, consistency, and speed within DevSecOps operations. Key Responsibilities DevSecOps Implement, manage, and optimize security automation practices within DevOps pipelines to ensure secure software development and deployment. Collaborate with Development and Security teams to integrate security seamlessly into the DevOps workflow. Application Security Identify, assess, and mitigate vulnerabilities within applications, ensuring adherence to security policies, standards, and best practices. Conduct threat modeling, vulnerability assessments, and risk analysis for DevSecOps processes to identify potential security gaps and recommend appropriate solutions. Provide security guidance to development teams, promoting secure coding practices and reviewing security standards. Collaboration & Training Embed security best practices across the SDLC (Software Development Life Cycle), ensuring that security is considered at every stage of development. Mentor and train developers on secure coding principles, helping them implement industry-standard security practices within their code. Automation & Tooling Design, build, and maintain automated pipelines that integrate security tools, such as SAST (Static Application Security Testing), DAST (Dynamic Application Security Testing), and vulnerability management tools. Ensure that security tools are continuously updated and effectively incorporated into the CI/CD pipeline. Monitoring & Governance Establish and maintain comprehensive monitoring systems for DevSecOps onboarding, deployment, and runtime application security. Collaborate with cross-functional teams to manage incidents, respond to security alerts, and conduct investigations related to application security. Document and update policies and procedures for secure development and deployment practices. Continuous Improvement Stay abreast of industry trends and emerging technologies in DevSecOps and application security. Identify areas for improvement in security processes, aiming to enhance efficiency, scalability, and overall security posture. Qualifications & Experience Education Essential: BE (Computer Science/IT), MCA, or a Master s Degree in Computer Science/IT. Experience Overall Experience: 8+ years in the technology field, with at least 3 years of experience specifically in DevSecOps and Application Security. Technical Skills: Proficiency with CI/CD tools like Jenkins, GitLab, etc. Experience with security tools like F5, Fortify, SonarQube, etc. In-depth understanding of secure coding practices and application security testing methodologies. Qualification : BE (Computer Science/IT), MCA, or a Masters Degree in Computer Science/IT

Position: Executive Accounts Payable Department: Finance & Accounts Division: Corporate Location: Mumbai Experience: 2 3 years Qualification: B.Com / M.Com Job Purpose To manage daily accounts payable operations, ensure accurate invoice processing, tax compliance, and assist in maintaining financial records and reconciliations. The role supports smooth financial operations and adherence to internal controls and statutory regulations. Key Responsibilities Process all vendor invoices and payments on a daily basis, ensuring accuracy and completeness. Ensure compliance with statutory requirements such as Service Tax, TDS, and other applicable tax norms. Review purchase and accounts payable transactions for accuracy and appropriateness. Manage day-to-day petty cash transactions, including reconciliation and documentation. Support direct tax return filings and assist with other statutory submissions. Assist senior team members in preparing balance sheets and financial statements. Enter and verify financial data, including input of correct codes into the accounting system. Maintain up-to-date and accurate records of all payments, invoices, requisitions, and related correspondence. Prepare and reconcile bank statements on a regular basis. Maintain and process payroll records for staff and seafarers, including salary master updates. Verify and process site allowances based on Daily Progress Reports (DPRs). Handle data entry, record keeping, and systematic filing of all accounting vouchers. Maintain records and handle transactions related to COMACOE Dubai and Mauritius accounts. Ensure adherence to ISO systems and compliance procedures across all activities. Preferred Candidate Profile Bachelor's or Master s degree in Commerce (B.Com / M.Com). 2 3 years of relevant experience in Accounts Payable or general accounting. Proficient in MS Excel, accounting software (e.g., Tally, ERP systems), and reconciliations. Strong attention to detail with a high level of accuracy in data entry and financial documentation. Knowledge of Indian taxation (TDS, Service Tax) and basic payroll processes. Good communication and organizational skills. Ability to manage multiple priorities and meet deadlines under pressure. Familiarity with ISO procedures and compliance frameworks is an advantage.

Position: Technical Buyer Vessel Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 7 9 years Qualification: Diploma in Mechanical / Civil Engineering or Graduate in Commerce Job Purpose To manage procurement operations specific to marine assets including tugs, barges, and support vessels by ensuring timely sourcing of spares, consumables, capital items, and services to support uninterrupted vessel operations across various projects. Key Responsibilities Procurement Operations Process material requisitions and indents received from vessels, ensuring timely procurement of all required items. Procure capital equipment, spares, inventory items, consumables, and marine-specific services for vessels across projects. Float RFQs, evaluate technical and commercial proposals, finalize vendors, and issue purchase orders. Ensure timely material delivery through regular follow-ups with suppliers and logistics partners. Vendor Management Develop and maintain a strong network of reliable suppliers, vendors, and contractors in the marine domain. Conduct performance assessments of vendors based on delivery, quality, and service levels. Negotiate terms and prices to drive cost savings without compromising quality or timelines. Identify and implement alternative sourcing options for critical items. Cross-Functional Collaboration Coordinate closely with vessel teams, owners, and internal stakeholders to understand technical specifications and procurement requirements. Share daily material status updates with indentors and vessel managers. Resolve material discrepancies or vendor issues promptly to minimize operational downtime. Process Improvement & Compliance Ensure adherence to company procurement policies and marine procurement best practices. Monitor and continuously improve procurement processes for efficiency and transparency. Maintain all procurement documentation and records as per audit and ISO compliance requirements. Preferred Candidate Profile Diploma in Mechanical or Civil Engineering, or Graduate in Commerce. 7 9 years of relevant procurement experience, preferably in marine, offshore, shipping, or EPC industries. Strong understanding of vessel operations, marine spares, consumables, and equipment. Excellent negotiation, vendor development, and communication skills. Ability to coordinate effectively with cross-functional and vessel-based teams. Familiarity with procurement software, ERP systems, and MS Office tools. Qualification : Diploma in Mechanical / Civil Engineering or Graduate in Commerce

Position: Software Test Engineer Location: Mumbai, India About LRN: At LRN, we help over 2,500 organizations including some of the world s most recognized brands navigate complex regulatory environments and build ethical, responsible, and inclusive workplace cultures. As a leading SaaS-based eLearning provider with a global presence across the US, EMEA, APAC, and Latin America, we empower companies to turn their values into measurable business practices that drive performance. About the Role: We re looking for a skilled and motivated Software Test Engineer to join our team. In this role, you will be responsible for designing, executing, and maintaining test plans for custom-developed applications, with a strong focus on automation testing. You will work independently and collaboratively in an Agile environment to ensure our software meets the highest quality standards. Key Responsibilities: Design and execute functional, system, integration, regression, and performance tests Develop and maintain automated test scripts using Selenium (mandatory), Protractor, and Postman Participate in planning, requirement analysis, and test strategy discussions with cross-functional teams Prepare test estimates, schedules, and documentation (test cases, test plans, QA checklists) Collaborate closely with developers and project managers to ensure alignment and quality goals Identify, log, track, and validate defects; perform root cause analysis Own end-to-end quality for assigned applications, proactively resolving testing issues Promote continuous improvement by identifying gaps and implementing automation where possible Provide timely updates and escalations on project status, risks, and blockers Requirements: Bachelor s degree with 4 5 years of software testing experience Minimum 2+ years in automation testing Strong knowledge of SDLC, STLC, and Agile methodologies Hands-on experience with Selenium (mandatory); familiarity with Protractor and Postman Working knowledge of at least one programming language (e.g., Java, Python, or Perl) Experience with SQL and relational databases Excellent written and verbal communication skills Ability to work independently in high-pressure, fast-paced environments Experience in LMS/eLearning domains is a plus Preferred Skills: Deep understanding of web applications and data flow Strong test planning and estimation skills Working knowledge of HTML5 Experience creating reusable automation frameworks Why Join LRN: Be part of a mission-driven company with global impact Collaborate with talented teams building ethical cultures worldwide Grow your career in a fast-paced, values-led SaaS environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees. Qualification : Bachelors degree with 45 years of software testing experience

Position: Software Developer Associate (Angular) Location: Mumbai, India About LRN: LRN is a leading e-Learning provider with a presence across the US, EMEA, APAC, and LatAm. Over 1,000 companies including some of the world s most recognizable brands use LRN services and courses to navigate complex regulatory environments and promote ethical, responsible, and inclusive cultures. Together with LRN, clients turn values into concrete practices, training, and leadership behaviors that create sustainable competitive advantages. About the Role: As a Software Developer Associate, you will contribute to a variety of projects including mobile development, gamification, and mobile apps. Your work will involve designing scalable software solutions and writing clean, functional front-end code. You ll also be responsible for testing and resolving bugs and coding issues. Your Responsibilities: Develop user interfaces using Angular best practices Write clean, maintainable code and conduct code reviews Optimize applications for performance and scalability Collaborate closely with backend developers to integrate front-end components Stay updated with the latest Angular development technologies and trends Requirements: 3 to 6 years of industry experience Hands-on experience with Angular 2.x and above Knowledge of JavaScript, with strong analytical and programming skills Experience creating custom components Familiarity with Node.js is a plus Experience building responsive rich internet applications for desktop, mobile, and tablets Strong debugging and problem-solving skills Ability to write unit test cases using Jasmine Good understanding of CSS, HTML, and OOP concepts Exposure to Agile methodology is a plus Bachelor s degree in a relevant field Excellent written and verbal communication skills Ability to work independently and collaboratively as part of a team Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Qualification : Bachelors degree in a relevant field

Principal Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring a Principal Engineer to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Principal Engineers and Lead Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across Blenheim Chalcot portfolio businesses. These are great opportunities for someone who thrives in hands-on build mode, demonstrates high-impact leadership, and who can scale delivery without losing speed, quality, or ownership. As a key member of our Software Engineering team, you will be instrumental in leading, designing, developing, and deploying robust and scalable products. You will work in close collaboration with customers and cross functional teams in Mumbai and London, to deliver product-led delivery and solutions that really make a difference. Behaviours that we look for Rigorous problem-solving and systems thinking. Decomposes complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures. Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start. Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring. Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery. Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include: Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines. Provide technical guidance and expertise to the team, promoting best practices in engineering. Collaborate with cross-functional teams to understand requirements and deliver effective solutions. Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture. Ensure data integrity and quality across various data sources. Support data-driven decision-making by providing clean, reliable, and timely data. Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data. Conduct exploratory data analysis to uncover patterns and trends. Identify opportunities for process improvement and drive continuous improvement in operations. Stay updated on industry trends, technologies, and best practices in engineering. Opportunity This role offers an excellent platform for experienced engineers to take their career to the next level. You will have the opportunity to make a significant impact on our product roadmap, contribute to scaling our technical capabilities, and work in a dynamic environment that values innovation and continuous learning. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate Professional experience in engineering or full-stack software engineering. Proven experience in managing and developing junior engineers. Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java. Extensive experience with database systems, including SQL and NoSQL databases. In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.). Experience with CI/CD practices for data solutions. Proven ability to take ownership over outputs and drive complex data projects to completion. Highly adaptable and comfortable working in ambiguous, problem-solving environments. Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales. Excellent communication, leadership, and collaboration skills. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

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Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

IT Engineer | IT Support | Network Troubleshooting | Desktop Support | Noida Location: Noida, Uttar Pradesh, India Position: IT Engineer Shift Timing: Flexible / 24x7 Qualification: B.Tech Job Description: We are looking for a highly motivated IT Engineer to join our team in Noida. In this role, you will be responsible for providing technical support for desktops, data, and server management. You will be tasked with installing and maintaining hardware and software, troubleshooting networking issues, and supporting the application build deployment on both client and cloud infrastructure. This role requires a proactive approach to network troubleshooting, IT helpdesk support, and ensuring smooth day-to-day operations. Key Responsibilities: Hardware & Software Management: Install, configure, and maintain hardware components and computer peripherals. Ensure regular updates and upgrades to operating systems and software. Networking & Connectivity Support: Troubleshoot and resolve networking issues, ensuring seamless connections and network stability for all users. Technical Support: Provide daily desktop support, assisting with technical issues related to data and server management. Offer IT support for end-users, including troubleshooting and resolving issues remotely. System Changes & Documentation: Perform system changes in compliance with organizational policies. Maintain comprehensive technical documentation for future reference and cross-functional collaboration. Application Deployment: Support the application build deployment process on client infrastructure and cloud infrastructure, ensuring smooth operation. Database & IIS Knowledge: Utilize basic knowledge of databases and IIS for troubleshooting and support tasks. 24x7 Support: Be comfortable working in a 24x7 shift environment and provide support during night shifts or weekends as required. Required Skills and Experience: B.Tech in Computer Science or a related field. Experience in providing IT support and managing helpdesk services. Hands-on experience with desktop support, including installation, troubleshooting, and maintenance of hardware and software. Strong understanding of networking, network troubleshooting, and connection issue resolution. Basic knowledge of databases and IIS (Internet Information Services). Excellent communication and problem-solving skills to support end-users effectively. Willingness to work in 24x7 shift schedules and potential relocation to Noida. Preferred Skills: Knowledge of cloud infrastructure and deployment processes. Experience with server management and data management systems. Familiarity with IT ticketing and documentation systems for efficient issue tracking. Qualification : B.Tech in Computer Science or a related field.

Job Title: HubSpot CRM Developer Reports To: Technical Lead / Engineering Manager Location: Mumbai Job Description: We are looking for an experienced HubSpot CRM Developer to join our dynamic team. This role is pivotal in leading the design, development, and implementation of HubSpot CRM solutions, including customizations, integrations, and automation workflows. You will work closely with design, management, and clients to architect scalable, maintainable solutions that meet business goals and align with industry best practices. Key Responsibilities: Lead HubSpot CRM Development: Lead the design, development, and implementation of HubSpot CRM solutions, ensuring customization, integration, and automation workflows meet the business needs. Collaborate with cross-functional teams, including design, management, and clients, to gather requirements and develop robust solutions. Customization and Integration: Customize HubSpot modules, templates, and APIs to address specific business requirements. Architect scalable and maintainable solutions for CRM and marketing automation, optimizing HubSpot performance. Optimization and Troubleshooting: Troubleshoot HubSpot-related issues, ensuring optimal performance and resolving any roadblocks that may arise. Stay up-to-date with the latest HubSpot features and updates, proactively identifying opportunities for improvement. Mentorship and Technical Guidance: Provide technical guidance and mentorship to junior developers and team members, fostering a collaborative learning environment. Strategic Contribution: Contribute to the overall technical strategy and roadmap for HubSpot implementation and integration, ensuring alignment with company goals and industry standards. Collaboration and Communication: Work effectively with cross-functional teams, including sales, marketing, and product, to ensure smooth and efficient HubSpot implementation and integration. Communicate effectively with both technical and non-technical stakeholders to translate requirements into actionable solutions. Requirements: Education: Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is preferred. Experience: 3+ years of experience in software engineering, with a focus on CMS/CRM systems and marketing automation platforms (preferably HubSpot). Extensive hands-on experience with HubSpot CMS/CRM, including proficiency in HubSpot APIs, workflows, custom objects, and integrations. Technical Skills: Strong programming skills in languages such as JavaScript, Python, or Java. Experience with front-end technologies such as HTML, CSS, and modern JavaScript frameworks like React or Vue. Solid understanding of relational databases and data modeling concepts. Problem-Solving & Analytical Skills: Strong problem-solving abilities with a keen attention to detail. Ability to troubleshoot issues and optimize HubSpot performance. Communication and Collaboration: Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. Ability to articulate complex technical concepts to non-technical stakeholders. Certifications (Preferred): HubSpot Developer Certification or similar certifications are preferred. Growth Opportunities: Enhance your skills by working on cutting-edge CRM solutions and with an innovative team. Collaborative Environment: Work in a cross-functional and dynamic environment, collaborating with talented professionals. Career Advancement: Take on leadership roles and contribute to strategic decision-making in an expanding organization. If you are passionate about building scalable and innovative CRM solutions, have a deep understanding of HubSpot, and enjoy working in a collaborative environment, we would love to hear from you. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is preferred.

Job Title: Software Engineer (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 2 to 3 years Openings: 3 What You Will Do: Design, develop, and deploy machine learning models and AI-driven solutions. Pre-process and analyze large datasets to derive actionable insights. Implement and optimize deep learning models, including Natural Language Processing (NLP) and computer vision. Develop and fine-tune algorithms for classification, prediction, and recommendation systems. Leverage cloud platforms (AWS, Azure, GCP) for model training and deployment. Optimize ML models for performance, scalability, and real-time inference. Collaborate with data engineers to build efficient data pipelines. Stay updated with the latest AI/ML advancements and integrate best practices into development. Work closely with cross-functional teams to understand business requirements and deliver AI solutions. Qualifications: Experience: 2-3 years in AI/ML development. Technical Skills: Strong programming skills in Python and experience with libraries like TensorFlow, PyTorch, and Scikit-Learn. Hands-on experience in deep learning, NLP, and computer vision. Expertise in handling large datasets and data pre-processing techniques. Experience in deploying ML models using cloud platforms (AWS SageMaker, Azure ML, GCP AI). Solid knowledge of machine learning algorithms, model evaluation, and hyperparameter tuning. Familiarity with database technologies (SQL, NoSQL) and big data frameworks (Spark, Hadoop). Experience in data pre-processing for structured and unstructured data (text, audio, video). Knowledge of document processing, Vision AI, Audio AI, and building AI-driven systems using Langchain and Rasa. Experience building AI chatbots and voicebots. Familiarity with DevOps and CI/CD for cloud platforms (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative thinking, with a passion for problem-solving. Qualification : Any Graduate / Post Graduate

Job Title: Senior Software Engineer (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 4 to 6 years Openings: 2 What You Will Do: Design, develop, and deploy machine learning models and AI-driven solutions. Pre-process and analyze large datasets to extract meaningful insights. Implement and optimize deep learning and NLP models for various applications. Develop and fine-tune algorithms for classification, prediction, and recommendation systems. Leverage cloud platforms (AWS, Azure, GCP) for model training, deployment, and scalability. Optimize ML models for high performance, scalability, and real-time inference. Collaborate with data engineers to build efficient and reliable data pipelines. Stay updated with the latest advancements in AI/ML technologies and best practices. Work closely with cross-functional teams to understand business requirements and deliver AI solutions that address key business challenges. What Qualifications You Will Need: Experience: 4-6 years in AI/ML development, with a focus on building real-world AI systems. Technical Skills: Strong programming skills in Python, with hands-on experience in libraries like TensorFlow, PyTorch, and Scikit-Learn. Proficiency in deep learning, NLP, and computer vision. Expertise in working with large datasets and employing data pre-processing techniques. Experience in deploying machine learning models using cloud platforms (AWS SageMaker, Azure ML, GCP AI). Solid understanding of machine learning algorithms, model evaluation, and hyperparameter tuning. Familiarity with database technologies (SQL, NoSQL) and big data frameworks (Spark, Hadoop). Experience in data pre-processing for both structured and unstructured data (e.g., text, audio, video). Knowledge of document processing, Vision AI, and Audio AI technologies. Experience building AI agentic systems using Langchain and Rasa. Hands-on experience with developing AI chatbots and voicebots. Familiarity with DevOps practices and CI/CD pipelines (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative problem-solving abilities. Qualification : Any Graduate / Post Graduate

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)