Solution Specialist Jobs in Noida

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Technical Architect AEM Forms Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we transform the world through digital experiences. From emerging creators to global brands, we empower everyone to craft powerful visuals, videos, applications, and digital customer journeys. We're committed to inclusivity, innovation, and excellence and we believe your next big idea could help shape the future. The Opportunity We are seeking a passionate, hands-on Technical Architect AEM Forms to join our India Professional Services team. You ll play a pivotal role in delivering multi-solution consulting engagements, shaping architecture and implementation for clients, and driving business transformation using Adobe s digital experience technologies. What You ll Do Lead large, multi-solution consulting engagements, collaborating with Adobe clients and partners. Architect end-to-end solutions using AEM Forms and related Adobe Experience Cloud technologies. Serve as a trusted advisor to clients and partners across industries. Oversee multiple engagements simultaneously, balancing technical depth and client-facing leadership. Drive project discovery and solution design, collaborating with delivery and project managers. Tackle complex technical issues and lead review sessions on solution options. Mentor and lead teams of Adobe and partner technical experts. Contribute to the Adobe consulting community through best practices and strategic insights. Provide thought leadership across technical and strategic aspects of Adobe Experience Manager Forms. What You Need to Succeed 13+ years of experience in enterprise software development, with deep expertise in Java/JEE. Strong object-oriented design principles. Advanced hands-on experience in Adobe AEM Forms: Adaptive Forms & Fragments AEM Forms OSGi workflows OSGi components/services XDP development Document Services & Adobe LiveCycle modules (Forms, Process Mgmt, Rights Mgmt, Digital Signatures) Proficiency in SOAP/RESTful web services, HTML5, JavaScript, CSS3, jQuery, and AJAX. Experience working with RDBMS and Agile environments. Experience in LiveCycle upgrades (ES2, ES3, ES4) is a plus. Strong communication, client engagement, and leadership skills. Lead innovation on digital transformation initiatives with global impact Collaborate with top-tier clients and talented Adobe teams Work in an inclusive, mission-driven environment Access cutting-edge technologies and growth opportunities

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).

UVM and GenAI Engineer - Automatic Testbench Generation Job Summary: We are seeking an experienced and skilled UVM and GenAI Engineer to join our team. The successful candidate will be responsible for developing innovative solutions using Generative AI to automatically generate testbenches for complex digital designs. The ideal candidate will have a strong background in UVM, digital design verification, and AI/ML. Key Responsibilities: Develop and implement Generative AI algorithms to automatically generate testbenches for digital designs. Collaborate with the design and verification teams to identify areas where AI-generated testbenches can improve verification efficiency and effectiveness. Design, develop, and maintain UVM-based testbenches for complex digital designs. Work with cross-functional teams to integrate AI-generated testbenches into the existing verification flow. Develop and maintain scripts and tools to automate the testbench generation process. Stay up-to-date with the latest developments in UVM, GenAI, and digital design verification. Participate in code reviews and contribute to the improvement of the team's verification methodologies. Requirements: Bachelor's/Master's degree in Computer Science, Electrical Engineering, or a related field. 6+ years of experience in digital design verification, with a focus on UVM-based testbenches. Strong knowledge of UVM, SystemVerilog, and digital design principles. Experience with AI/ML frameworks and tools, such as PyTorch, TensorFlow, or Keras. Programming skills in languages such as Python, C++, or SystemVerilog. Experience with version control systems, such as Git. Strong problem-solving skills, with the ability to work independently and collaboratively. Nice to Have: Experience with Generative AI algorithms and techniques, such as GANs, VAEs, or Transformers. Knowledge of digital design languages, such as VHDL or Verilog. Experience with cloud-based AI platforms, such as AWS SageMaker or Google Cloud AI Platform. Familiarity with Agile development methodologies. What We Offer: Competitive salary and benefits package. Opportunity to work on cutting-edge AI technology and digital design verification. Collaborative and dynamic work environment. Professional development and growth opportunities. Flexible working hours and remote work options. If you are a motivated and talented individual with a passion for UVM, GenAI, and digital design verification, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. Qualification : Bachelor's/Master's degree in Computer Science, Electrical Engineering, or a related field.

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

Roles and Responsibilities: Responsible for identifying, troubleshooting, and resolving business-impacting technical issues for global customers. Drive the POC with Customer end to end. Work with internal Tech teams (Software Developer, Manual/Automation Testers), Engineering, Sales, and business teams. Hands-on experience with one or more languages (Java, JavaScript, Python, PHP, C#). Hands-on experience with one more Testing Framework (Nightwatch, WebdriverIO, TestNG, Testcafe, PHPUnit, JUnit, Pytest, Cucumber, etc. ). Hands-on experience with Automation Testing tools (like Selenium, Appium, Cypress) and Hybrid cloud-based SAAS solutions. Strong understanding of Object-Oriented Programming concepts and their implementation. Strong at debugging the code and performing root cause analysis. Strong knowledge of Web-based applications, various browsers, and HTML DOM, and CSS. Should have hands-on experience with any CI/CD tools (Jenkins, Azure Pipelines). Experience with tools like IntelliJ IDE, Jira, GitHub and ServiceNow/Zoho Desk. Awareness of ITIL and Customer Success/Support processes. Bachelor s degree or higher in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience. 3+ yrs of L3 Support or Application Support. Train and mentor front-line support on troubleshooting methodology. Qualification : Bachelors degree or higher in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience.

About the Team We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another. Responsibilities Provide 24x7 world-class support to LambdaTest customers. (Rotation Shift) Manage customer queries and issues on Chat, Email, and on the Call. Troubleshoot browser-related issues - Chrome, Safari, Firefox, Edge etc. Manage ticket and chat SLAs. Collaborate with Engineering, DevOps, and Product Management teams to address customer issues Strong understanding of cross-browser manual and automation testing Understand the Web-based applications (IIS, W/LAMP etc.) Awareness of programming languages (JavaScript, Java, Python, PHP) and testing frameworks. Awareness of Hybrid cloud-based Saas solutions Requirements Basic knowledge of frontend techs HTML/5, CSS. Basic knowledge of at least one programming language (JavaScript, Java, Python, PHP) Basic understanding of APIs, and web-based applications. Ticketing tool (ServiceNow, Jira, ZohoDesk) Soft Skills Excellent written and verbal skills Customer empathy Team player Qualification MCA/MTech/BTech in Computer Science Qualification : MCA/MTech/BTech in Computer Science

Company Overview: Thales, a global leader in aerospace and digital security, enables safe operations for two-thirds of aircraft worldwide. The company designs cutting-edge avionics, simulators, and in-flight entertainment systems while training the next generation of pilots for commercial and military applications. Thales India, present since 1953, operates in key sectors such as Defence, Transport, Aerospace, and Digital Identity & Security. With over 1,800 employees and offices across major cities like Bengaluru, Gurugram, Mumbai, and Pune, Thales has been a trusted contributor to India's technological growth. Position Summary: As an IT Administrator at Thales India, you will manage and support production servers and infrastructure, both on-premises and in the cloud. This role involves maintaining system lifecycles, ensuring robust backup and recovery strategies, and documenting critical processes. You will also collaborate with internal and external teams to implement secure, efficient solutions aligned with Thales' standards and market best practices. Key Responsibilities: Server and Infrastructure Management: Troubleshoot on-premises and cloud-based servers. Configure and maintain critical services such as DHCP, DNS, NTP, LDAP, SMB/NFS, and job scheduling. Ensure functional backup and recovery solutions. Provide advanced support for Microsoft Windows Servers and virtualization platforms like VMware. Cybersecurity and Compliance: Collaborate with security teams to meet cybersecurity and aviation standards. Implement and support solutions to comply with external audits. Project Support and Team Collaboration: Work with teams to test, integrate, and validate proprietary applications in various environments. Develop procedures, task lists, and training materials to align with market best practices. Documentation and Training: Create and maintain documentation for critical processes and systems. Train team members on troubleshooting, process improvements, and new technologies. Monitoring and Improvement: Analyze system trends to recommend cost and performance enhancements. Generate KPIs for higher management. Minimum Requirements: Technical Expertise: Advanced knowledge of Microsoft Windows Servers, VMware, AWS, and Azure. Experience with storage devices (e.g., MSA, 3PAR, Synology). Hands-on experience with GPOs, user management, and advanced system configuration. Problem-Solving Skills: Ability to analyze issues, develop solutions, and suggest improvements for cost-efficiency. Experience in troubleshooting proprietary solutions and infrastructure components. Qualifications: Bachelor s degree in Information Technology or 5+ years of experience in IT infrastructure. Soft Skills: Excellent organizational, documentation, and communication skills. Ability to work under pressure and meet deadlines. Preferred Qualifications: Certifications: ITIL v4 Foundations, MCSE (desired). Leadership and Negotiation: Proven ability to lead teams and negotiate effectively. Physical Requirements: Ability to lift up to 25 lbs and perform repetitive hand motions for extended periods. Proficiency in handling hand tools for PC component testing and replacement. Special Requirements: On-call availability for remote support during weekends and non-regular hours (pre-scheduled). Why Join Thales? At Thales, we don t just offer jobs; we provide CAREERS. With 80,000 employees across 68 countries, Thales enables mobility and career growth, fostering expertise across diverse domains. Embrace flexibility and innovation as part of a team driving global technological advancement. Great journeys start here apply now! Qualification : Bachelors degree in Information Technology or 5+ years of experience in IT infrastructure.

The Technical Sales Specialist role at Ericsson offers an exciting opportunity to provide expert-level support and advice within the EPC domain (Evolved Packet Core). In this role, you'll work closely with regional teams and customers to analyze RFPs (Requests for Proposals), providing tailored solutions based on customer requirements. You will also be responsible for knowledge sharing and mentoring team members to help build expertise and competence within the organization. What You Will Do: RFP/Tender Response: Provide quality and timely responses for RFPs/tenders within the given deadlines. Take ownership of the bid response process, ensuring all requirements are met for specific areas. Customer Interaction: Thoroughly understand RFP requirements and initiate clarifications as needed. Collaborate with regional counterparts to discuss the RFP and formulate effective solutions. Solution Ownership: Own the technical solutions for EPC components (e.g., UPF, SMF, AMF, GGSN, EPG, SGSN-MME, WMG, SAPC). Capture and document assumptions and risks while providing technical solutions to customers. Bid Support: Assist Engagement Lead/Solution Manager in the bid acceptance phase, aligning on scope and effort estimation. Product Expertise: Develop expertise in EPC products and actively share knowledge to enhance team competence. Reuse available document repositories efficiently and suggest TCO Optimization (Total Cost of Ownership) aspects to Market Area. Sales Support & Documentation: Provide timely support to the Sales Support team, answering customer queries. Responsible for creating deliverables such as: Network Design and Dimensioning Bill of Quantities (BoQ) Solution Document Statement of Compliance (SoC) Answering technical customer queries What You Will Need to Succeed: Technical Knowledge: Strong understanding of EPC solutions for 2G, 3G, 4G, and 5G (NSA/SA) networks. Deep knowledge of EPC products and solutions. Preferably, Ericsson EPC product knowledge. Knowledge of dimensioning and product configuration tools is a merit. Familiarity with interfaces/protocols involving MSS, IMS, UDC (e.g., HLR/HSS/CUDB/EIR/UDM/UDR) and call flows would be an added advantage. Understanding of NFVI/Virtualization, Cloud Native concepts, and basic knowledge of Kubernetes (K8s) is a plus. Experience: 4 to 9 years of relevant work experience in EPC and telecommunication solutions. Educational Background: Bachelor's degree in Telecommunication, Electronics, or an equivalent field. Why Ericsson? Be a part of a global telecommunications leader, working with cutting-edge technologies in mobile and fixed network operations. Collaborate with cross-functional teams, delivering tailored solutions that meet customers business needs and objectives. Gain exposure to a wide range of technologies and products in the EPC domain, while mentoring and sharing knowledge with your team. Ready to make an impact at Ericsson? Apply now to join our dynamic and innovative team! Qualification : Bachelor of Engineering in Telecommunication / Electronics or equivalent university degree

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Technical Manager Location: Noida Experience: 8 10 years About the Role We are looking for an experienced Technical Manager to lead and oversee software development projects, drive technology initiatives, and mentor a high-performing development team. This role requires hands-on expertise in modern web technologies, a deep understanding of development processes, and the ability to manage both people and technical challenges in a fast-paced environment. Key Responsibilities Lead the architecture, design, and development of scalable software solutions using modern technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, and Cloud platforms. Provide technical direction and mentorship to the development team throughout the project lifecycle design, development, testing, deployment, and maintenance. Ensure adherence to best practices in coding standards, documentation, code reviews, unit testing, and development methodologies. Oversee configuration management, bug tracking, troubleshooting, and ticketing systems. Collaborate with stakeholders to define technical requirements and ensure alignment with business goals. Facilitate release planning and deployment, ensuring timely and high-quality delivery. Identify and resolve technical issues swiftly to maintain project momentum. Conduct training sessions and technical workshops to upskill team members. Present project updates, technical proposals, and performance reports to senior leadership. Contribute individually to high-impact projects while also managing overall team productivity and morale. Skills & Requirements 8 10 years of experience in enterprise software development or a tech-driven organization. Strong understanding of software systems, client/server architecture, and cross-platform compatibility. Excellent troubleshooting and analytical skills with hands-on experience in modern development tools. Demonstrated leadership in managing software teams and delivering complex technical solutions. Proficiency in SDLC processes, Agile methodologies, and version control/configuration management systems. Strong verbal and written communication skills able to articulate technical concepts to non-technical stakeholders. Ability to think strategically and make data-driven technical decisions under pressure. Preferred Qualifications Experience with cloud infrastructure and DevOps practices. Exposure to frontend frameworks or mobile platforms is a plus. Background in mentoring teams and building scalable, secure applications. If you're passionate about leading technology teams, love solving complex problems, and want to make an impact we d love to connect with you.

Technical Architect Location: Noida Experience: 8+ years Role Overview We are looking for a highly skilled and self-motivated Technical Architect to design and lead the implementation of scalable and robust system architectures. You will work closely with delivery teams and customers to ensure technical solutions meet business needs, while driving quality and innovation across projects. Key Responsibilities Develop comprehensive architectural models and collaborate with delivery teams to bring them to life. Identify, assess, and mitigate technical risks throughout the project lifecycle. Lead project meetings with clients, providing technical guidance and aligning solutions with requirements. Design solution architectures that address both functional and non-functional requirements. Get hands-on with critical components, frameworks, and executable architecture to ensure robust implementations. Promote product quality through Agile practices, continuous integration, rigorous code and design reviews, and quality gating. Lead ideation, conceptualization, and prototyping of new product features and solutions. Drive innovation by developing proof of concepts (POCs) and exploring emerging technologies, especially in Cloud computing. Thrive in a dynamic, fast-paced environment with a rapidly growing customer base. Skills & Requirements Bachelor s degree or equivalent in Computer Science or related field. Minimum 8 years of experience in software development and architecture, preferably in enterprise or cloud environments. Proven expertise with Cloud technologies and modern architectural patterns. Strong analytical, organizational, and communication skills. Ability to adapt quickly to new technologies, processes, and organizational structures. Proficient in MS Office tools (Word, Excel, PowerPoint, Outlook). Self-driven, proactive, and able to work independently in a multitasking, fast-paced environment. Professional get-it-done attitude with high ethical standards. If you are passionate about architecture, innovation, and leading technical teams to deliver impactful solutions we d love to hear from you! Qualification : Bachelors degree or equivalent in Computer Science or related field

Lead Engineer Full Stack (Tech & Data Lead) Location: Noida Experience: 3 5 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, delivering premium platforms across industries including News, Sports, Fintech, and Enterprise Solutions. Our iconic brands TOI, ET, Cricbuzz, Times Prime, Willow TV, and others reach millions of users and help simplify their everyday lives. We are an equal opportunity employer that promotes diversity, inclusion, and innovation. Our culture values bold thinking and empowers teams to build impactful products that shape the future of digital India. About the Business Unit ET B2B The Economic Times B2B Verticals (ETB2B) is a leading business media platform serving 23+ industries like Auto, Energy, Pharma, Retail, and HR, with a reach of over 8 million professionals. Through curated content, premium events, and innovative digital tools like ET Masterclass and vConfex, ETB2B powers informed decision-making and professional growth. We re now launching a first-party B2B intent signal platform a cutting-edge system to convert high-value traffic into actionable insights for enterprise clients. Role Overview We re looking for a hands-on Lead Engineer to head the technology and data backbone of our new B2B intent signal platform. In this founding team role, you ll architect and develop the platform s core backend, integrating components such as: Reverse-IP based company detection User behavior tracking Intent scoring engines Data packaging for enterprise delivery This role is ideal for someone who thrives in fast-paced, early-stage environments, enjoys solving complex data and system design challenges, and is motivated to build scalable, commercial-grade B2B SaaS infrastructure. Key Responsibilities Lead the design and development of end-to-end backend architecture for a high-scale B2B SaaS platform. Develop and integrate data pipelines, tracking mechanisms, and analytics engines to capture buyer behavior signals. Architect robust APIs and services to deliver insights and signals to clients in real time. Work closely with product managers and data teams to translate business requirements into tech roadmaps. Ensure platform scalability, security, and performance while adhering to industry standards. Mentor junior engineers and contribute to building a strong tech-first culture. Qualifications & Skills 3 5 years of full-stack/backend engineering experience, preferably in SaaS, Martech, or data-driven platforms. Strong experience with backend technologies such as Node.js, Python, Go, or Java. Hands-on experience with REST APIs, data modeling, and cloud platforms (AWS, GCP, or Azure). Familiarity with user tracking systems, behavior analytics, or intent data is a strong plus. Experience working with databases (SQL & NoSQL), message queues, and containerized deployments (Docker/Kubernetes). Problem-solving mindset with the ability to work independently in a startup-style team. Be a founding engineer on a high-impact, data-first B2B product. Work with cross-functional teams and own end-to-end tech decisions. Join a mission-driven, innovation-focused culture backed by India s top digital media company. Competitive compensation, autonomy, and learning opportunities.

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Senior Talent Acquisition Specialist (IP Recruitment)

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.