SR Manager Jobs in Bengaluru

Senior Quantity Surveyor (Sr. QS Engineer) Location: Bengaluru Qualification: Diploma in Civil Engineering & B.Tech (Civil) Experience: 8+ years Job Description We are seeking a detail-oriented and experienced Senior QS Engineer to manage quantity surveying, estimation, cost control, and billing functions across civil and interior projects. The ideal candidate will have deep knowledge of construction practices, contracts, and financial documentation, with a focus on project profitability and compliance. Key Responsibilities Prepare and review quantity take-offs, cost estimates, and BOQs for civil and interior works. Manage and verify contractor/client bills, RA bills, and final bills. Evaluate project variations, claims, and change orders in coordination with the project team. Ensure timely and accurate billing, invoicing, and cost tracking. Assist in budget preparation, cost planning, and resource allocation. Conduct rate analysis for materials, labor, and subcontractor pricing. Maintain updated records of all project-related commercial documentation. Coordinate with site engineers, project managers, and procurement teams to validate quantities and progress. Support audits, reconciliations, and contractual reviews. Required Skills & Experience Diploma and B.Tech in Civil Engineering. Minimum 8 years of experience in quantity surveying, estimation, and billing in civil/interior or infrastructure projects. Strong understanding of contracts, BOQs, rate analysis, and taxation implications. Proficiency in MS Excel, AutoCAD, and QS software (e.g., CostX, Candy, or similar). Strong analytical, negotiation, and documentation skills. Ability to manage deadlines, multitask, and ensure accuracy under pressure. Qualification : Diploma and B.Tech in Civil Engineering

Job Title: Senior Manager Projects Location: Bangalore Department: Projects Experience: 12 to 15 years Education: BE in Civil Engineering; Master s degree preferred (Construction Management / Project Management) Key Role Lead the planning, execution, and delivery of multiple construction projects, ensuring they are completed on time, within scope, and within budget. Oversee project teams, coordinate with stakeholders, and ensure compliance with quality, safety, and regulatory standards. Key Responsibilities Lead end-to-end project management across multiple sites, from initiation to handover. Develop detailed project plans, define scope, allocate resources, and track progress. Liaise with architects, consultants, contractors, and internal teams to ensure alignment and timely decision-making. Monitor project timelines, budgets, and resource utilization, ensuring adherence to defined goals. Oversee quality assurance, safety protocols, and regulatory compliance on all sites. Provide strategic input on design optimization, cost control, and risk mitigation. Review project documentation including BOQs, tender packages, work orders, and progress reports. Lead, mentor, and manage on-site teams and junior project managers. Report regularly to senior leadership with project updates, risks, and mitigation plans. Qualifications & Skills BE in Civil Engineering; Master s in Construction Management or related discipline is preferred. 12 to 15 years of experience in managing medium to large-scale construction or real estate projects. Strong leadership, team management, and stakeholder coordination skills. Proficient in project management tools (MS Project, Primavera, etc.) and Microsoft Office. Deep understanding of construction methodologies, contracts, procurement, and regulatory compliance. Excellent communication, problem-solving, and decision-making abilities. Qualification : BE in Civil Engineering; Masters degree preferred (Construction Management / Project Management)

Sr. Software Sales Consultant / Manager (SaaS) Location: Bengaluru, India (In-Office) Experience: 8 13 years Job Type: Full-time | Permanent Role Category: Enterprise & B2B Sales Industry: IT Services & Consulting About the Role We re looking for a driven and experienced Senior Software Sales Consultant / Manager to lead our enterprise software sales efforts across North America and APAC markets. You'll be at the forefront of selling our next-gen cloud-based Quality Management System (EQMS) designed for industries like General Manufacturing, Life Sciences, and Automotive. If you're passionate about helping organizations digitally transform and thrive in a competitive landscape especially in compliance, quality, and process optimization we want to hear from you. What You ll Be Doing Sales Strategy & Execution Drive new business and manage existing accounts to exceed annual sales quotas Operate as a hunter, building a strong pipeline via assigned leads and self-sourced opportunities Manage the entire sales cycle: lead generation qualification business development deal closure Create success plans aligned with both individual targets and company revenue goals Client Engagement Build strong, multi-level relationships with decision-makers and influencers Understand customer pain points and map them to the value of our solutions Position our EQMS and complementary platforms to meet compliance, quality, and efficiency needs Sales Operations Keep CRM (Salesforce) updated with an accurate pipeline and forecast Collaborate with internal teams Product, Development, Support, Consulting to ensure a seamless customer experience Represent the company at industry events, trade shows, and webinars What You ll Bring Required Skills & Experience 8 13 years of successful experience in enterprise software sales (SaaS, cloud-based platforms, or EQMS/ERP/CRM) Prior experience with on-premise-to-cloud transitions is a big plus Strong working knowledge of Quality, Compliance, or Clinical Information Systems Ability to understand complex business workflows and demonstrate high-value software solutions Exceptional communication, negotiation, and presentation skills Proficiency in Microsoft Office Suite and familiarity with Salesforce CRM Self-starter with a strong sense of ownership and ability to work cross-functionally Education Bachelor s degree in Business, Engineering, or a related field Nice to Have Exposure to EQMS, ERP, MES, CRM, HCM, EPM, or BI/Analytics platforms Experience selling into regulated industries like Life Sciences, Pharma, or Automotive Multilingual skills (English is mandatory; additional languages are a bonus) Opportunity to work with an innovative SaaS product in a growing industry Access to top-tier clients and complex enterprise deals Fast-paced, collaborative, and learning-driven work culture Competitive salary and career progression based on performance Apply now and take the lead in shaping the future of quality and compliance software for global enterprises! Qualification : Bachelors degree in Business, Engineering, or a related field

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Marketing Reporting Analyst (Night Shift 8:30 PM to 5:30 AM IST) Location: Bangalore, India Office About the Team At Rubrik, our Marketing Team is growing rapidly and plays a pivotal role in driving the company s mission to secure the world s data. We push boundaries, challenge convention, and thrive on innovative thinking. With a culture rooted in opportunity and empowerment, we bring bold ideas to life and deliver measurable impact. Join us in shaping a fresh perspective in the world of data security. Let s be unstoppable, together. About the Role This is a night shift position, supporting our global marketing initiatives and ensuring timely reporting and insights for the U.S. team. What You ll Do Data Analysis & Reporting Analyze marketing performance across digital (organic & paid), traditional channels, and campaigns. Build and maintain dashboards and performance reports using tools like Tableau and Google Sheets/Excel. Performance Measurement Partner with the Sr. Manager of Marketing Analytics to implement the performance measurement roadmap. Track and report key metrics: lead generation, conversion rates, campaign spend, marketing ROI. Insights & Optimization Identify data trends and deliver actionable insights to improve marketing strategy. Support A/B testing, multi-touch attribution, and budget monitoring efforts. Handle ad hoc reporting requests from stakeholders. Data Integrity & Collaboration Ensure high data accuracy and resolve data quality issues proactively. Collaborate with IT and Data Engineering to maintain best practices for database management. Work cross-functionally with Marketing, Sales, Data Science, and IT to align reporting practices and deliver business insights. Contribute to the development of attribution models for marketing impact assessment. What You ll Bring 4 5 years of experience in an analytical role (marketing, finance, or related field). Bachelor's degree in Finance, Accounting, Marketing Analytics, or a related discipline. Expertise in Excel and Google Sheets advanced formulas, pivot tables, and data visualization. Experience with Tableau or Power BI. Solid grasp of financial concepts and their application in marketing analysis. Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot) is a plus. Working knowledge of SQL and relational databases. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills able to translate complex data for non-technical audiences. A growth mindset and a proactive, solutions-oriented approach to challenges. Be part of a mission-driven company at the forefront of data security. Work alongside industry innovators and contribute to a fast-scaling marketing function. Enjoy a collaborative environment where your insights directly influence business outcomes. Access growth opportunities in a company recognized by Gartner and awarded the Red Dot Design Award. About Rubrik Rubrik (NYSE: RBRK) is redefining data security with Zero Trust Data Security . We help organizations across the globe stay resilient in the face of cyberattacks, insider threats, and disruptions. Rubrik Security Cloud, powered by machine learning, secures data across hybrid and cloud environments, ensuring data integrity, availability, and rapid recovery.

Sr. Manager, Internal Audit Location: Bengaluru, India Company: ShopUp HQ Role Overview The Senior Manager of Internal Audit will lead the planning, execution, and reporting of audits across multiple departments. This role focuses on evaluating risk management processes, internal controls, and compliance with both organizational policies and external regulations. The ideal candidate will bring extensive experience auditing FMCG companies and distribution operations, with a strong emphasis on process improvement, regulatory adherence, and supporting organizational governance. Key Responsibilities Plan, lead, and conduct internal audits across departments to assess risks, control effectiveness, and compliance with policies and regulations. Perform targeted audits related to FMCG and distribution house operations, addressing operational risks and process inefficiencies. Analyze current business processes to identify inefficiencies or risk areas, and recommend actionable process improvements. Develop and implement audit strategies, methodologies, and frameworks aligned with organizational objectives. Collaborate with internal stakeholders to communicate audit findings, provide guidance, and drive timely corrective actions. Prepare comprehensive audit reports, highlighting key risks, gaps, and recommendations for senior management and leadership. Track and monitor the implementation of audit recommendations and follow-up actions to ensure closure. Design and deliver training programs to foster awareness of internal controls, risk management, and compliance culture throughout the company. Conduct field visits and on-site audits as per the audit calendar and perform unannounced surprise audits. Qualifications & Experience Professional Experience: Minimum 8 years of experience in Internal Audit, risk management, compliance, and process improvement. Hands-on experience auditing FMCG companies and distribution-heavy operations is strongly preferred. Educational Qualifications: Bachelor s degree in any discipline with a strong academic record. Qualification : Bachelors degree in any discipline with a strong academic record.

Sr. Software Engineer, Search Relevance (Applied AI) Location: Bengaluru, India Company: Databricks Role Overview Join Databricks Applied AI team to develop and improve ML-powered search relevance systems. You will work on enhancing search ranking, query understanding, and building evaluation frameworks to enable scalable, seamless search experiences across millions of data assets on the platform. Key Responsibilities Develop and deploy ML/NLP-based relevance models integrated with Databricks products. Design automated pipelines for data preprocessing, query understanding, ranking, retrieval, and model evaluation. Collaborate with product managers and cross-functional teams to innovate in search and discovery features. Build robust frameworks for offline and online evaluation of search ranking improvements. BS or higher (MS/PhD preferred) in Computer Science or related fields. 6+ years of experience developing large-scale search relevance systems or impactful research. Experience applying Large Language Models (LLMs) to search relevance. Expertise in one or more of: query understanding, NLP, text mining, recommendations, personalization, discovery, conversational AI. Strong computer science fundamentals. Contributions to popular open-source projects a plus. Work with cutting-edge AI models and a world-class team to shape the future of AI-driven data products. Databricks powers data intelligence for thousands of organizations globally and fosters an environment of innovation and collaboration. Qualification : BS or higher (MS/PhD preferred) in Computer Science or related fields.

Job Title: Director / Sr Manager - Platforms Location: Bangalore, Karnataka, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 10+ Years About Eightfold.ai: At Eightfold.ai, we are revolutionizing how organizations manage talent by leveraging the power of artificial intelligence. Our cutting-edge AI platform is transforming the way businesses hire, develop, and retain talent. By utilizing AI to understand individual skills and potential, we re solving the fundamental problem of matching people with the right opportunities. We are looking for a visionary engineering leader to drive the growth of our Core Infrastructure Team in India, shaping the foundation of our AI platform. About the Core Infrastructure Team: The Core Infrastructure Team at Eightfold is the backbone of the organization, responsible for the architecture, maintenance, and enhancement of critical infrastructure elements that support our entire technology stack. Our team builds and maintains systems for Search, Databases, Machine Learning Infrastructure, Data Warehouses, Developer Platforms, and Application Infrastructure. We ensure the scalability, security, and reliability of these services, which underpin every product that we offer to our users and customers. What You ll Own & Drive: As the Director / Sr Manager - Platforms, you will lead the technical direction for Eightfold's infrastructure, security, and analytics platforms, ensuring they meet the needs of our growing enterprise-scale business. Vision & Roadmap: Lead the strategy, roadmap, and execution of the Infrastructure, Security, and Analytics platforms. Team Building: Hire, mentor, and lead a high-performing engineering team, fostering a culture of innovation, excellence, and autonomy. Cross-Functional Collaboration: Partner with Product, Data, and DevOps teams to build secure, scalable systems that support business growth. Infrastructure Scaling: Ensure reliability, availability, and performance across both cloud (AWS, GCP) and on-prem environments. Security Leadership: Define and enforce security protocols, including threat modeling, vulnerability management, and compliance frameworks (SOC2, ISO27001, etc.). Operational Excellence: Champion modern engineering practices, including CI/CD, observability, and cost optimization. Analytics Platform Development: Lead the creation and scaling of an end-to-end Analytics Product stack including data warehouse, query engine, and dashboards. Ownership & Impact: Take ownership of the full product/technology lifecycle from vision, architecture, and deployment, ensuring long-term impact and success. What You Bring: Required Skills & Experience: 10+ Years of Engineering Experience: Significant experience in engineering with at least 3+ years in a leadership role leading teams at scale. Expertise in Cloud Infrastructure: Deep expertise in cloud-native infrastructure (AWS, GCP, etc.) and DevSecOps principles. Proven Success in Platform Scaling: A track record of building and scaling secure, reliable platforms at an enterprise level. Security Expertise: Leadership in security initiatives, including threat modeling, vulnerability management, and compliance. Excellent Communication: Strong communication skills, with the ability to influence and collaborate across engineering and business teams. Bonus Experience: Exposure to scaling analytics stacks (Snowflake, dbt, Airflow, Looker, etc.) is a plus. Leadership & Culture Building: Demonstrated success in building high-caliber teams and cultivating a thriving engineering culture. Impactful Leadership: Take on a high-leverage leadership role that shapes the foundation of Eightfold's AI platform and directly impacts the company s growth and success. Innovative Environment: Work with cutting-edge technologies and collaborate with brilliant minds to solve complex engineering challenges. Career Growth: As a leader at Eightfold, you will have the autonomy to drive strategic initiatives while building and scaling high-performing teams. Hybrid Work Model: Enjoy a flexible hybrid work model with the ability to work remotely while maintaining a strong in-office presence for team collaboration starting February 1, 2024. Comprehensive Benefits: Competitive salary, comprehensive family medical coverage, and eligibility for equity awards and discretionary bonuses or commissions. How to Apply: If you're a visionary engineering leader with a passion for building scalable, secure platforms and leading high-performing teams, we want to hear from you. Join Eightfold.ai and help us redefine how companies build, hire, and retain their workforce using AI-powered talent intelligence. Equal Opportunity Employer: Eightfold.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Senior Product Manager Talent Management Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we re revolutionizing how individuals connect with the right career opportunities. Using deep-learning AI, our Talent Intelligence Platform helps companies hire, retain, and grow a diverse workforce by focusing on skills and potential not just r sum s or networks. Backed by over $410M in funding and a $2B+ valuation, we are solving one of society s most pressing challenges employment. Join us on our mission to enable the right career for everyone in the world. The Opportunity We are looking for a Senior Product Manager to own and shape the vision, strategy, and roadmap for our Talent Management solutions. You will collaborate with internal teams and customers to build AI-powered products that empower companies to develop and retain their workforce more effectively. What You ll Do Own Product Strategy & Roadmap: Define and execute the product roadmap for Talent Management applications on the Eightfold platform. Drive Cross-Functional Alignment: Collaborate with engineering, design, sales, marketing, and customer success teams to ensure seamless product delivery. Engage with Customers & Stakeholders: Gather insights from enterprise clients, developers, and internal stakeholders to guide product decisions and prioritize features. Analyze Market & Competition: Monitor trends in talent management, workforce development, and HR tech to ensure product differentiation and innovation. Leverage AI: Integrate Eightfold s core AI capabilities to deliver intelligent, personalized talent solutions. Champion Product Excellence: Use data to measure impact, refine product direction, and ensure high-quality delivery and adoption. 5+ years of experience in Product Management, ideally in enterprise SaaS, HR tech, or workforce solutions. A strong technical foundation and ability to work closely with engineering teams on architecture, APIs, and data models. Experience launching and scaling complex B2B products. Proven success in developing and executing product strategies in fast-paced environments. Excellent communication and stakeholder management skills. Passion for Eightfold s mission of transforming the future of work through AI. Preferred Qualifications Background in HR Tech, Talent Management, or Enterprise Software. Familiarity with platforms serving large enterprise clients. Data-driven mindset with experience using analytics to guide product decisions. Why You ll Love Working Here Purpose-Driven Mission: Help build a world where everyone finds the right career opportunity. Equity Ownership: Be a true stakeholder in Eightfold s success. Comprehensive Benefits: Competitive salary, stock options, medical, dental, and vision coverage for you and your family. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week while enjoying flexibility for remote days. Growth Culture: A collaborative, learning-oriented environment with top-tier leadership and global impact. Equal Opportunity Employer Eightfold.ai is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome candidates from all backgrounds and experiences. Apply Now If you re ready to help shape the future of talent and employment through cutting-edge AI, we d love to hear from you. Qualification : Background in HR Tech, Talent Management, or Enterprise Software.

Sr. Credit Manager (Underwriting) Location: Bengaluru, India Employment Type: Full-Time Experience: 4 8 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., part of the OfBusiness Group, is a fast-growing Fintech NBFC specializing in B2B lending for SMEs and Emerging Corporates. Headquartered in Gurugram, with a presence in 20+ cities across India, OXYZO has built a robust financial portfolio with 8,000 Cr AUM and 300 Cr PAT, backed by marquee investors including Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a dynamic and detail-oriented Sr. Credit Manager (Underwriting) to lead credit evaluation and risk analysis for SME and corporate loan proposals. Based out of Bengaluru, you ll play a pivotal role in credit appraisal, policy adherence, and risk mitigation across unsecured and secured lending. Key Responsibilities Underwrite and Appraise credit proposals in line with internal policies and turnaround time (TAT). Conduct deep-dive Financial Analysis, including P&L, balance sheet, ratio, and cash flow assessments. Perform Banking Analysis: identify anchors, repayment trends, credit behavior, and working capital cycles. Lead Personal Discussions (PDs) to assess borrower intent, business viability, and ground-level insights. Review Statutory Filings: Analyze GST returns, tax filings, and potential liquidity issues. Execute Legal & Background Checks to identify red flags or compliance issues. Recommend loan approval/rejection decisions based on merit, data, and risk perception. Collaborate with Sales, Risk, Operations, and Cross-sell Teams to facilitate end-to-end case closure and business enablement. Perform Portfolio Analysis to identify risk trends, exposure limits, and policy recommendations. Candidate Profile Educational Background: Strong academic credentials in Finance, Accounting, or Business. Experience: 4 8 years in Credit Underwriting, preferably in SME Lending, NBFC, or Commercial Banking. Strong analytical, judgmental, and communication skills. Highly self-driven, agile, and capable of working in a fast-paced, target-driven environment. Fluency in English and Kannada. Comfortable with field-level due diligence and travel as needed. Fast-Track Career Growth Step into high-impact, decision-making roles early in your journey. Ownership & Autonomy Take full charge of credit decisions and business outcomes. Exceptional Peer Group Work with some of the smartest minds in fintech and lending. High-Impact Work Shape credit strategy for underserved and high-potential SME segments. Competitive Pay Attractive compensation structure with performance-linked rewards. Culture That Thrives A high-energy, mission-driven workplace.

Sr. Product Manager / Product Manager Location: Bangalore Experience: At least 4-5 years in Pharma Marketing Industry: Pharmaceutical Portfolio: Gynae/CP Portfolio Education: Bachelor of Pharmacy (B. Pharma) Master of Business Administration (MBA) in Marketing Role Overview We are looking for an experienced Product Manager or Senior Product Manager to join our team in Bangalore. In this role, you will be responsible for developing and implementing marketing strategies for our Gynae/CP portfolio, collaborating with various teams to drive successful product launches and ensuring the ongoing growth and profitability of our pharmaceutical brands. Key Responsibilities Develop Marketing Strategies: Create and implement effective marketing strategies and communication plans for assigned brands, ensuring alignment with overall business goals. Collaboration with Sales Team: Work closely with the sales team to ensure the successful execution of marketing strategies and initiatives. Campaign Planning and Execution: Plan and execute both strategic and tactical marketing campaigns, ensuring successful product promotions and achieving objectives. Track ROI: Monitor and analyze promotional investments to ensure maximum return on investment (ROI). Cross-functional Coordination: Coordinate with internal departments (such as R&D, supply chain, regulatory, and sales) to ensure smooth marketing operations. Provide Support to Field Colleagues: Offer promotional support, medical advice, and strategic insights to field teams. Review Meetings: Organize and participate in meetings with field colleagues and head office to track progress and results. Monitor Brand Progress: Collaborate with senior sales managers to monitor the progress of assigned brands and ensure business goals are being met. New Product Launches: Identify new product opportunities and successfully launch new products in accordance with company strategies. Brand and Therapy Plans: Develop and prepare annual brand and therapy plans, ensuring timely execution. Market Research: Conduct research using both external and internal data sources to identify opportunities for growth and product improvements. Customer Relationship Management: Manage relationships with Key Opinion Leaders (KOLs) and Key Business Influencers (KBIs) in collaboration with the CRM and sales teams. Conference & CME Participation: Plan and execute participation in national and state conferences and Continuing Medical Education (CME) programs, driving innovation in participation and execution. Sales Review Meetings: Actively participate in sales review meetings and strategy meetings to ensure the alignment of marketing initiatives with sales objectives. Budget Management: Ensure the optimal utilization of promotional expenses within allocated budgets. Sales Team Training: Conduct fieldwork and on-the-job training with the sales team to improve performance and achieve business goals. Skills Required Brand Management: Experience managing brands throughout their lifecycle, from inception to market growth and maturity. Communication Skills: Strong verbal and written communication skills to effectively interact with internal teams, clients, and stakeholders. Analytical Skills: Ability to analyze data, extract actionable insights, and drive decisions based on those insights. Scientific Knowledge: A solid understanding of scientific concepts and the ability to translate them into actionable marketing strategies. Leadership Skills: Strong leadership capabilities to drive cross-functional collaboration and manage teams effectively. Interpersonal Skills: Excellent interpersonal skills, fostering collaboration and maintaining positive relationships with various stakeholders. Adaptability: Ability to unlearn and re-learn, staying open to new ideas and strategies. Presentation Skills: Ability to effectively present ideas, strategies, and insights to internal and external stakeholders. New Product Launch Experience: Proven experience in launching new products and managing their growth within the market. Preferred Qualifications A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing. 4-5 years of experience in Pharma Marketing, specifically in the Gynae/CP portfolio. Proven track record in product management, brand development, and successful marketing campaigns. Ability to work in a high-paced, target-driven environment. If you're passionate about the pharmaceutical industry and enjoy managing products that make a difference, this is the perfect opportunity for you. We offer a dynamic and collaborative work environment where you will have the opportunity to make a direct impact on the success of our products. Join us in driving meaningful innovations and delivering life-changing solutions to our customers. Qualification : A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing.

Sr. Full Stack Developer AEM Location: Bangalore Experience: 5 8 Years Company: Mphasis Role: AEM Full Stack Developer Job Summary As an Adobe AEM Developer, you will participate in all aspects of the software development lifecycle including requirement gathering, estimation, design, development, documentation, testing, deployment, and support. Working in a collaborative team, you will transform wireframes and creative designs into functional, scalable AEM-based solutions. You will play a key role in developing, testing, and deploying Adobe Experience Manager solutions for both web and mobile platforms. Experience Required Minimum of 5 years experience with Adobe AEM (6.X) Full Stack experience including Adobe Analytics Data Layer implementation Technical Skills Design efficient content models, workflows, templates, and security models Strong coding standards for efficiency, readability, and reuse Proficient in AEM technologies: Java, J2EE, Sling, HTL/Sightly, OSGi, JCR, OAK Develop custom AEM templates and components using the latest AEM versions Experience with Analytics and Datalayer integration in AEM Familiarity with Apache, Tomcat, and other web/app servers Knowledge of open-source technologies Experience building and deploying internet-facing applications Expertise in RESTful and SOAP web services Skilled in secure coding practices and unit/automated testing tools Experience with tools like Git, BitBucket, Maven, Jenkins Good grasp of object-oriented design and design patterns Comfortable working with global, distributed teams Excellent estimation and problem-solving abilities Mandatory Front-End Skills HTML, CSS3 JavaScript, ES6 React.js Certifications No certifications required. About Mphasis Mphasis uses next-gen technology to digitally transform businesses through its customer-centric Front2Back approach, leveraging cloud and cognitive solutions. Its Service Transformation helps enterprises "shrink the core" and modernize legacy environments. With strong domain expertise and innovation, Mphasis supports clients globally to stay competitive in a dynamic world. Skill Breakdown Primary Competency: Enterprise Content Management Primary Skill: Adobe AEM (51%) Secondary Competency: Usability Engineering Secondary Skill: Front-End Development (HTML, CSS, JavaScript, AJAX) 25% Tertiary Competency: SOA Tertiary Skill: Service Design and Development (REST, SOAP, RMI) 24%

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Senior Manager Business Intelligence | Power BI | Data Strategy | SQL | Bangalore Location: Bangalore, India Reports To: Director, Business Analytics & Insights Experience: 8+ years in Business Intelligence / Analytics Leadership Industry: SaaS | Revenue Lifecycle Management | Data & Analytics About Conga: At Conga, we empower businesses to achieve transformational revenue growth by aligning teams, technology, and processes through our comprehensive Revenue Lifecycle Management solutions. We simplify complexity across contract management, order execution, fulfillment, and renewals using a unified data model built to adapt to dynamic business needs. Our culture is defined by the Conga Way a people-first framework developed with input from employees that guides everything we do from hiring to leadership to innovation. Role Overview Senior Manager, Business Intelligence: We are seeking a highly driven Senior Manager Business Intelligence to lead our Power BI development team, drive analytics strategy, and modernize how we deliver data insights across the organization. Based in Bangalore, this high-impact leadership role is responsible for building scalable reporting infrastructure, streamlining automation, and delivering clear, actionable insights for senior stakeholders and executive decision-makers. Why this role matters: This position plays a critical role in transforming business intelligence from manual reporting to dynamic, real-time dashboards using Power BI. Your contributions will shape how our business leaders consume data, identify opportunities, and make informed decisions faster and with more accuracy. Key Responsibilities: Leadership & Oversight: Manage and mentor a team of Power BI developers and data analysts, guiding prioritization, best practices, and technical problem-solving. Foster a culture of data-driven decision-making across the organization. BI Development & Data Modeling: Lead the development of interactive Power BI dashboards, leveraging advanced DAX functions and data models. Utilize SQL (preferably in Snowflake) to support backend data transformation and reporting. Stakeholder & Project Management: Collaborate with cross-functional teams, including IT and enterprise analytics, to define project scopes, business priorities, and reporting solutions. Translate ambiguous business requirements into clear, actionable technical specifications. Data Governance & Documentation: Implement and oversee data quality, security, and governance standards across all BI assets. Maintain comprehensive documentation for BI tools, data models, and business logic. Automation & Process Efficiency: Oversee automation of recurring deliverables including board reports, senior leadership dashboards, and key business performance metrics. Leverage Power Automate and other workflow tools to reduce manual effort and enhance reporting accuracy. Strategic Data Integration: Partner with enterprise data teams to improve data integration and ensure scalability and reusability of analytics assets. Qualifications: 8+ years of experience in Business Intelligence, Analytics, or Data Strategy, including team leadership. Strong hands-on experience with Power BI, DAX, and SQL (preferably with Snowflake or similar cloud platforms). Proven success in project management, requirement gathering, and stakeholder engagement across multiple business units. Bachelor s or Master s degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred. Experience in data governance, automation, and working in a SaaS or enterprise software environment is a plus. What Sets You Apart: Excellent communicator You bridge the gap between technical and non-technical stakeholders with ease. Strategic mindset You think beyond dashboards to the big picture of business impact. Problem solver You enjoy tackling complex data challenges and finding innovative solutions. Passionate leader You inspire teams, drive accountability, and bring a growth mindset to everything you do. Drive data transformation at a high-impact SaaS company. Be part of a people-first culture that values growth, innovation, and inclusivity. Work on mission-critical projects that support strategic decision-making for global leadership. Qualification : Bachelors or Masters degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred.

Senior Product Manager AI Products | SaaS | CLM | Bangalore Location: Bangalore, India Department: Product Management Reports To: Manager, Product Management Experience Required: 5+ years in Product Management (B2B SaaS, AI, or Document Automation) Industry: SaaS | AI/ML | Contract Lifecycle Management (CLM) About Conga At Conga, we help global businesses simplify complexity and drive revenue growth through powerful Revenue Lifecycle Management solutions. Our platform unifies critical business processes across configuration, execution, fulfillment, and renewal empowering teams with AI-driven insights to make smarter, faster decisions. The Conga Way shapes our culture it s how we hire, collaborate, and innovate. Developed with direct input from our employees, it ensures every voice is heard and every talent is nurtured. Role Overview Senior Product Manager (Discovery AI): We are looking for a Senior Product Manager to lead the development of Discovery AI, Conga s advanced metadata extraction and document analysis engine. You will play a key role in bringing AI-powered solutions to market, working cross-functionally to drive innovation and enhance the way enterprises manage contracts and data. Why This Role Matters: Discovery AI helps businesses unlock hidden insights from unstructured documents, improving compliance, reducing manual processing, and increasing operational efficiency. Your leadership will define how Conga delivers next-generation solutions in document intelligence, AI, and contract metadata extraction transforming the way customers interact with their most critical data. Key Responsibilities: AI-Driven Product Innovation: Define and lead the roadmap for metadata extraction and document intelligence solutions powered by AI/ML. Hands-On Product Execution: Deliver demos, manage implementation rollouts, and work closely with scrum teams to ship features on time and with impact. Customer-Centric Strategy: Gather and prioritize customer feedback to continuously refine Discovery AI features and address real-world use cases. Cross-Functional Leadership: Collaborate with engineering, data science, UX, services, and marketing teams to ensure aligned product delivery. Market & User Research: Conduct in-depth research to identify opportunities for new AI-powered capabilities and competitive differentiation. Analytics & Prioritization: Use data insights and usage metrics to shape roadmap decisions and measure product success. Internal Enablement: Create clear documentation, support training materials, and partner with customer success to handle escalations. Go-to-Market Collaboration: Work with marketing and sales teams to communicate product value and drive adoption. Qualifications: 5+ years of experience in Product Management, ideally in B2B SaaS, AI/ML, or document/data extraction platforms. Proven ability to manage full product lifecycle from concept to launch and iteration. Strong grasp of AI/ML fundamentals and how they apply to business workflows. Experience with Contract Lifecycle Management (CLM) or enterprise legal/document systems is a strong plus. Bachelor s degree in Engineering or related technical field (Master s or MBA is a plus). Strong communication and stakeholder management skills across both technical and business teams. Passionate about solving real-world customer problems using data and intelligent automation. What Will Set You Apart: Deep empathy for the customer journey and a strong desire to build products that deliver measurable impact. Proven leadership in Agile product development environments. Ability to clearly communicate complex technical concepts to non-technical audiences. Enthusiasm for AI-driven transformation and the future of intelligent business systems. Collaborative mindset with the ability to influence without authority across distributed teams. Qualification : Bachelors degree in Engineering or related technical field (Masters or MBA is a plus).

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore, India Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL About Conga: At Conga, we thrive on innovation, career growth, and team collaboration. We are a leading provider of Revenue Lifecycle Management solutions, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. Our culture is rooted in the Conga Way, which emphasizes employee empowerment, customer transformation, and product excellence. About the Role: We are looking for a Senior Software Engineer to join our Platform Services team in Bangalore. You will play a pivotal role in building cloud-agnostic, scalable platforms that power the Conga product suite. You will collaborate with cross-functional teams, design high-performance backend systems, and contribute to all phases of the Agile development lifecycle. This is a career-defining opportunity to work on enterprise-scale microservices architecture and cutting-edge cloud platforms. As a Senior Software Engineer, you will not only write clean, scalable code but also mentor junior engineers and solve complex technical challenges in a fast-paced SaaS environment. Why This Role Matters: This isn't just a coding job it's an opportunity to shape the future of enterprise software. You will have the chance to influence technical direction, ensure high-quality engineering practices, and contribute to scalable solutions that are deployed globally. As part of a forward-thinking team, you ll drive innovation and build solutions that make a real impact. Key Responsibilities: Backend Development: Design, develop, and maintain scalable services using .NET Core 6 and C#, ensuring code quality and adherence to best practices. Frontend Collaboration: Work with React or AngularJS, JavaScript, HTML5, and CSS to support full-stack development. Cloud Platforms: Implement solutions on AWS or Azure, utilizing modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Actively participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical subject matter expert (SME) for issue resolution, architecture discussions, and performance optimization. Collaboration: Work closely with global teams across time zones, fostering a highly agile and transparent development culture. Mentorship: Provide guidance to junior developers, conduct code reviews, and promote a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience with a strong background in .NET Core, C#, and JavaScript frameworks (React or AngularJS). Hands-on experience with React or AngularJS for front-end development. Proficiency in cloud platforms such as AWS or Azure, as well as ElasticSearch and NoSQL databases. Experience in building and deploying containerized applications using Kubernetes. Deep understanding of cloud-native architecture, CI/CD pipelines, and scalable microservices. Bachelor's degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication Skills: Ability to clearly explain complex technical concepts and collaborate across globally distributed teams. Leadership Potential: Ability to take ownership of deliverables, motivate others, and contribute meaningfully to team goals. Problem Solver: A passion for diagnosing and resolving issues across stacks with elegant solutions. Global Mindset: Comfort working outside traditional hours to coordinate with international teams and ensure timely delivery. At Conga, we re passionate about building a collaborative culture where innovation and growth go hand-in-hand. As a Senior Software Engineer, you ll be at the forefront of developing cutting-edge solutions that directly impact the way businesses manage their revenue lifecycle. If you're excited about scalable solutions, microservices architecture, and the cloud-first future, this is the role for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL Join a Career That s the Whole Package Be Part of Conga! At Conga, we thrive on building a community where innovation, career growth, and team collaboration are part of everyday life. We simplify complexity for organizations through our leading Revenue Lifecycle Management platform, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. With a culture rooted in the Conga Way, our values guide everything from our hiring and team dynamics to product innovation. We re passionate about empowering our employees and customers alike to achieve transformational growth. About the Role Sr. Software Engineer We are seeking a Senior Software Engineer to join our Platform Services team. This role is key to building cloud-agnostic, scalable platforms that power the Conga product suite. You ll collaborate with cross-functional teams and senior stakeholders, design high-performance backend systems, and be involved in all phases of the Agile development lifecycle. You ll lead by example writing clean, scalable code, mentoring junior engineers, and solving complex technical challenges in a fast-paced SaaS environment. This isn t just a coding job it s a career-defining opportunity to work on enterprise-scale microservices architecture, cutting-edge cloud platforms, and complex product development. You ll influence technical direction, drive quality engineering practices, and ensure our solutions scale globally. Key Responsibilities: Backend Development: Build and maintain scalable services using .NET Core 6 and C#, adhering to clean code principles and engineering best practices. Frontend Collaboration: Work with AngularJS or React, along with JavaScript, HTML5, and CSS, to support full-stack development. Cloud Platforms: Design and implement solutions on AWS or Azure, using modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical SME for issue resolution, architecture discussions, and performance optimization. Collaboration: Work with global teams across time zones, contributing to a highly agile and transparent development culture. Mentorship: Support junior developers, conduct code reviews, and foster a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience, primarily using .NET Core, C#, and JavaScript frameworks. Hands-on experience with React or AngularJS for front-end development. Experience working with AWS or Azure, ElasticSearch, and NoSQL databases. Proficiency in building and deploying containerized applications using Kubernetes. Strong understanding of cloud-native architecture, CI/CD, and scalable microservices. Bachelor s degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication: Ability to explain technical concepts clearly and collaborate across globally distributed teams. Leadership Potential: Takes ownership and accountability for deliverables and team contributions. Problem Solver: Passionate about diagnosing issues across stacks and finding elegant solutions. Global Mindset: Comfortable working outside traditional hours when needed to coordinate with international teams. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Sr. Business Systems Analyst, Services 2 Description Hungry, Humble, Honest, with Heart. The Opportunity In this role, you will help drive productivity for our SRE team, accelerate growth, and foster a culture of innovation. As an integral member of the team, your analytical skills, process expertise, and collaborative mindset will be key to your success. About the Team The SaaS Engineering team at Nutanix is a globally distributed group working across the US, EMEA, and APAC. We have a track record of delivering impactful solutions and invite you to be part of our dynamic, innovative, and collaborative team. We offer a vibrant work environment, cutting-edge technologies, and the opportunity to shape the future of cloud computing. Join a diverse and talented team driving transformation in the SaaS space. Your Role Evaluate business requirements, identifying gaps, interdependencies, and conflicts within proposed solutions. Document business requirements, design solutions, create roadmaps, and develop an in-depth understanding of current and future processes. Continuously improve and optimize support processes and procedures to enhance productivity. Coordinate, influence, and manage necessary resources to ensure the successful implementation of assigned projects according to plan and schedule. Collaborate extensively with development teams to translate business requirements into efficient solutions, especially for cross-functional initiatives. Act as a liaison between SaaS Engineering and stakeholders, leading end-to-end critical initiatives and fostering collaboration across teams. First Year Objectives Build strong relationships with key stakeholders, facilitating communication and collaboration between departments. Manage case queues, providing timely support to end users, resolving issues, and addressing inquiries. Serve as the functional Salesforce expert for your areas of responsibility, assisting in prioritizing bug fixes and continuous improvement initiatives. Adopt and adhere to PMO and SOX processes, ensuring designs flow seamlessly through end-to-end business processes. Optimize existing workflows and implement all designs with proper exception handling. What You Will Bring 6+ years of relevant experience, with progressively increasing levels of responsibility. Proven experience leading and participating in project teams focused on business process improvements. Strong knowledge and experience in supporting business systems. Deep understanding of Salesforce Service Cloud is essential. 2-3 years of proven work experience in the Services domain, with a focus on Service Cloud. BE, BS, or MBA degree is required. Work Arrangement Hybrid: This role combines remote work with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though team-specific expectations may vary. Your manager will provide additional guidance based on team norms. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals solely based on their qualifications for the role. Nutanix fosters an inclusive work environment where all employees can thrive, free from unlawful discrimination, intimidation, or harassment. We are also committed to providing reasonable accommodations for persons with disabilities. Qualification : BE, BS, or MBA degree is required.

Job Title: Sr. Engineering Manager - Data Engineering Level: L5 Experience: 13-16 years Overview We are seeking an experienced Engineering Manager with a strong background in Data Engineering, including ETL/ELT processes and cloud-based data platforms such as Snowflake. The ideal candidate will lead and mentor a team of data engineers, drive data architecture initiatives, and work closely with cross-functional stakeholders to ensure our data infrastructure supports evolving business needs. Key Responsibilities Team Leadership: Lead, mentor, and develop a high-performing data engineering team, fostering a culture of collaboration, innovation, and continuous learning. Data Pipeline Development: Oversee the design, development, and maintenance of robust ETL/ELT pipelines to ingest, transform, and process data at scale. Cloud Data Infrastructure: Drive the architecture and implementation of cloud-based data solutions, especially leveraging Snowflake, ensuring scalability, security, and reliability. Cross-Functional Collaboration: Partner with product managers, analysts, data scientists, and other business stakeholders to gather requirements and prioritize engineering efforts that deliver the most impact. Architecture and Design: Develop and enforce data architecture standards for high-performance data warehousing, ensuring seamless data integration across diverse sources. Performance Optimization: Identify and resolve performance bottlenecks, focusing on query optimization, cost management, and resource efficiency. Data Quality & Governance: Define and implement data quality frameworks and governance practices, ensuring data consistency and reliability across all pipelines. Innovation & Strategy: Stay informed on emerging data technologies and industry best practices, continuously improving processes and aligning solutions with long-term data strategies. Required Skills 8+ years of hands-on experience in data engineering, including 5+ years in a leadership role. Strong expertise in ETL/ELT processes and hands-on experience with tools like Talend, Informatica, or similar platforms. Deep proficiency in Snowflake or comparable cloud data platforms such as Redshift or BigQuery. Advanced SQL skills, including query optimization, performance tuning, data modeling, and schema design. Hands-on experience with Python or Java for data processing and automation. Knowledge of data governance, compliance standards, and data security best practices. Excellent communication and project management skills, with the ability to prioritize and manage multiple projects in parallel. Preferred Skills Exposure to Big Data technologies such as Spark, Hadoop, Databricks, Synapse, etc. Experience with workflow orchestration tools like Apache Airflow or AWS Step Functions. Familiarity with CI/CD pipelines and DevOps practices within data engineering. Experience working with BI tools like Tableau or Power BI, and reporting integrations.