SR Technical Manager Jobs in Bengaluru

Sr. Member of Technical Staff - UI Engineering Location: Bengaluru Company: Aviatrix Experience: 3+ years About Aviatrix: Aviatrix is a leading cloud network security company trusted by over 500 enterprises globally. We specialize in simplifying and securing multi-cloud environments, providing a unified networking solution built specifically for the cloud. Role Overview: UI Engineering (Co-Pilot Team) We are seeking a Senior UI Engineer to join our Co-Pilot product development team. You will design, develop, and maintain high-quality UI solutions that offer customers seamless access to sophisticated cloud management and network security tools. Technical Requirements Core Competencies: Frontend Stack: Advanced proficiency in TypeScript, React, and Node.js. Web Standards: Expert knowledge of HTML5 and CSS3. API Integration: Solid understanding of REST APIs and asynchronous data handling. Version Control: Professional experience with Git and collaborative workflows. Education: BE/B.Tech in Computer Science or related field (or equivalent practical experience). Nice to Have / Bonus Skills: Design Systems: Experience with MUI (Material UI) or in-house design frameworks. Advanced Protocols: Exposure to gRPC, gRPC-web, and Go. Data Visualization: Familiarity with Elasticsearch and high-scale data dashboards. Cloud Domain: Previous experience in cloud networking or security sectors. Key Responsibilities Feature Development: Build efficient, scalable, and well-tested code for the Aviatrix product suite. UX Partnership: Collaborate with UX designers to translate complex requirements into intuitive user interfaces. System Maintenance: Manage bug fixes, UI enhancements, and participate in on-call rotations for field issues. Continuous Improvement: Contribute to the evolution of development processes and product quality. Benefits & Why Aviatrix Comprehensive Health: Private medical coverage, life assurance, and long-term disability. Financial & Growth: Pension scheme and a dedicated annual wellbeing stipend. Time Off: Generous holiday allowance and a flexible approach to work-life balance. Inclusivity: We value unique journeys if you are excited by the role, we encourage you to apply regardless of a perfect "checklist" match.

Sr. Software Sales Consultant / Manager (SaaS) Location: Bengaluru, India (In-Office) Experience: 8 13 years Job Type: Full-time | Permanent Role Category: Enterprise & B2B Sales Industry: IT Services & Consulting About the Role We re looking for a driven and experienced Senior Software Sales Consultant / Manager to lead our enterprise software sales efforts across North America and APAC markets. You'll be at the forefront of selling our next-gen cloud-based Quality Management System (EQMS) designed for industries like General Manufacturing, Life Sciences, and Automotive. If you're passionate about helping organizations digitally transform and thrive in a competitive landscape especially in compliance, quality, and process optimization we want to hear from you. What You ll Be Doing Sales Strategy & Execution Drive new business and manage existing accounts to exceed annual sales quotas Operate as a hunter, building a strong pipeline via assigned leads and self-sourced opportunities Manage the entire sales cycle: lead generation qualification business development deal closure Create success plans aligned with both individual targets and company revenue goals Client Engagement Build strong, multi-level relationships with decision-makers and influencers Understand customer pain points and map them to the value of our solutions Position our EQMS and complementary platforms to meet compliance, quality, and efficiency needs Sales Operations Keep CRM (Salesforce) updated with an accurate pipeline and forecast Collaborate with internal teams Product, Development, Support, Consulting to ensure a seamless customer experience Represent the company at industry events, trade shows, and webinars What You ll Bring Required Skills & Experience 8 13 years of successful experience in enterprise software sales (SaaS, cloud-based platforms, or EQMS/ERP/CRM) Prior experience with on-premise-to-cloud transitions is a big plus Strong working knowledge of Quality, Compliance, or Clinical Information Systems Ability to understand complex business workflows and demonstrate high-value software solutions Exceptional communication, negotiation, and presentation skills Proficiency in Microsoft Office Suite and familiarity with Salesforce CRM Self-starter with a strong sense of ownership and ability to work cross-functionally Education Bachelor s degree in Business, Engineering, or a related field Nice to Have Exposure to EQMS, ERP, MES, CRM, HCM, EPM, or BI/Analytics platforms Experience selling into regulated industries like Life Sciences, Pharma, or Automotive Multilingual skills (English is mandatory; additional languages are a bonus) Opportunity to work with an innovative SaaS product in a growing industry Access to top-tier clients and complex enterprise deals Fast-paced, collaborative, and learning-driven work culture Competitive salary and career progression based on performance Apply now and take the lead in shaping the future of quality and compliance software for global enterprises! Qualification : Bachelors degree in Business, Engineering, or a related field

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Director / Sr Manager - Platforms Location: Bangalore, Karnataka, India Job Type: Full-Time (Hybrid Work Model) Experience Level: 10+ Years About Eightfold.ai: At Eightfold.ai, we are revolutionizing how organizations manage talent by leveraging the power of artificial intelligence. Our cutting-edge AI platform is transforming the way businesses hire, develop, and retain talent. By utilizing AI to understand individual skills and potential, we re solving the fundamental problem of matching people with the right opportunities. We are looking for a visionary engineering leader to drive the growth of our Core Infrastructure Team in India, shaping the foundation of our AI platform. About the Core Infrastructure Team: The Core Infrastructure Team at Eightfold is the backbone of the organization, responsible for the architecture, maintenance, and enhancement of critical infrastructure elements that support our entire technology stack. Our team builds and maintains systems for Search, Databases, Machine Learning Infrastructure, Data Warehouses, Developer Platforms, and Application Infrastructure. We ensure the scalability, security, and reliability of these services, which underpin every product that we offer to our users and customers. What You ll Own & Drive: As the Director / Sr Manager - Platforms, you will lead the technical direction for Eightfold's infrastructure, security, and analytics platforms, ensuring they meet the needs of our growing enterprise-scale business. Vision & Roadmap: Lead the strategy, roadmap, and execution of the Infrastructure, Security, and Analytics platforms. Team Building: Hire, mentor, and lead a high-performing engineering team, fostering a culture of innovation, excellence, and autonomy. Cross-Functional Collaboration: Partner with Product, Data, and DevOps teams to build secure, scalable systems that support business growth. Infrastructure Scaling: Ensure reliability, availability, and performance across both cloud (AWS, GCP) and on-prem environments. Security Leadership: Define and enforce security protocols, including threat modeling, vulnerability management, and compliance frameworks (SOC2, ISO27001, etc.). Operational Excellence: Champion modern engineering practices, including CI/CD, observability, and cost optimization. Analytics Platform Development: Lead the creation and scaling of an end-to-end Analytics Product stack including data warehouse, query engine, and dashboards. Ownership & Impact: Take ownership of the full product/technology lifecycle from vision, architecture, and deployment, ensuring long-term impact and success. What You Bring: Required Skills & Experience: 10+ Years of Engineering Experience: Significant experience in engineering with at least 3+ years in a leadership role leading teams at scale. Expertise in Cloud Infrastructure: Deep expertise in cloud-native infrastructure (AWS, GCP, etc.) and DevSecOps principles. Proven Success in Platform Scaling: A track record of building and scaling secure, reliable platforms at an enterprise level. Security Expertise: Leadership in security initiatives, including threat modeling, vulnerability management, and compliance. Excellent Communication: Strong communication skills, with the ability to influence and collaborate across engineering and business teams. Bonus Experience: Exposure to scaling analytics stacks (Snowflake, dbt, Airflow, Looker, etc.) is a plus. Leadership & Culture Building: Demonstrated success in building high-caliber teams and cultivating a thriving engineering culture. Impactful Leadership: Take on a high-leverage leadership role that shapes the foundation of Eightfold's AI platform and directly impacts the company s growth and success. Innovative Environment: Work with cutting-edge technologies and collaborate with brilliant minds to solve complex engineering challenges. Career Growth: As a leader at Eightfold, you will have the autonomy to drive strategic initiatives while building and scaling high-performing teams. Hybrid Work Model: Enjoy a flexible hybrid work model with the ability to work remotely while maintaining a strong in-office presence for team collaboration starting February 1, 2024. Comprehensive Benefits: Competitive salary, comprehensive family medical coverage, and eligibility for equity awards and discretionary bonuses or commissions. How to Apply: If you're a visionary engineering leader with a passion for building scalable, secure platforms and leading high-performing teams, we want to hear from you. Join Eightfold.ai and help us redefine how companies build, hire, and retain their workforce using AI-powered talent intelligence. Equal Opportunity Employer: Eightfold.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Senior Product Manager Talent Management Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we re revolutionizing how individuals connect with the right career opportunities. Using deep-learning AI, our Talent Intelligence Platform helps companies hire, retain, and grow a diverse workforce by focusing on skills and potential not just r sum s or networks. Backed by over $410M in funding and a $2B+ valuation, we are solving one of society s most pressing challenges employment. Join us on our mission to enable the right career for everyone in the world. The Opportunity We are looking for a Senior Product Manager to own and shape the vision, strategy, and roadmap for our Talent Management solutions. You will collaborate with internal teams and customers to build AI-powered products that empower companies to develop and retain their workforce more effectively. What You ll Do Own Product Strategy & Roadmap: Define and execute the product roadmap for Talent Management applications on the Eightfold platform. Drive Cross-Functional Alignment: Collaborate with engineering, design, sales, marketing, and customer success teams to ensure seamless product delivery. Engage with Customers & Stakeholders: Gather insights from enterprise clients, developers, and internal stakeholders to guide product decisions and prioritize features. Analyze Market & Competition: Monitor trends in talent management, workforce development, and HR tech to ensure product differentiation and innovation. Leverage AI: Integrate Eightfold s core AI capabilities to deliver intelligent, personalized talent solutions. Champion Product Excellence: Use data to measure impact, refine product direction, and ensure high-quality delivery and adoption. 5+ years of experience in Product Management, ideally in enterprise SaaS, HR tech, or workforce solutions. A strong technical foundation and ability to work closely with engineering teams on architecture, APIs, and data models. Experience launching and scaling complex B2B products. Proven success in developing and executing product strategies in fast-paced environments. Excellent communication and stakeholder management skills. Passion for Eightfold s mission of transforming the future of work through AI. Preferred Qualifications Background in HR Tech, Talent Management, or Enterprise Software. Familiarity with platforms serving large enterprise clients. Data-driven mindset with experience using analytics to guide product decisions. Why You ll Love Working Here Purpose-Driven Mission: Help build a world where everyone finds the right career opportunity. Equity Ownership: Be a true stakeholder in Eightfold s success. Comprehensive Benefits: Competitive salary, stock options, medical, dental, and vision coverage for you and your family. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week while enjoying flexibility for remote days. Growth Culture: A collaborative, learning-oriented environment with top-tier leadership and global impact. Equal Opportunity Employer Eightfold.ai is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome candidates from all backgrounds and experiences. Apply Now If you re ready to help shape the future of talent and employment through cutting-edge AI, we d love to hear from you. Qualification : Background in HR Tech, Talent Management, or Enterprise Software.

Sr. Full Stack Developer AEM Location: Bangalore Experience: 5 8 Years Company: Mphasis Role: AEM Full Stack Developer Job Summary As an Adobe AEM Developer, you will participate in all aspects of the software development lifecycle including requirement gathering, estimation, design, development, documentation, testing, deployment, and support. Working in a collaborative team, you will transform wireframes and creative designs into functional, scalable AEM-based solutions. You will play a key role in developing, testing, and deploying Adobe Experience Manager solutions for both web and mobile platforms. Experience Required Minimum of 5 years experience with Adobe AEM (6.X) Full Stack experience including Adobe Analytics Data Layer implementation Technical Skills Design efficient content models, workflows, templates, and security models Strong coding standards for efficiency, readability, and reuse Proficient in AEM technologies: Java, J2EE, Sling, HTL/Sightly, OSGi, JCR, OAK Develop custom AEM templates and components using the latest AEM versions Experience with Analytics and Datalayer integration in AEM Familiarity with Apache, Tomcat, and other web/app servers Knowledge of open-source technologies Experience building and deploying internet-facing applications Expertise in RESTful and SOAP web services Skilled in secure coding practices and unit/automated testing tools Experience with tools like Git, BitBucket, Maven, Jenkins Good grasp of object-oriented design and design patterns Comfortable working with global, distributed teams Excellent estimation and problem-solving abilities Mandatory Front-End Skills HTML, CSS3 JavaScript, ES6 React.js Certifications No certifications required. About Mphasis Mphasis uses next-gen technology to digitally transform businesses through its customer-centric Front2Back approach, leveraging cloud and cognitive solutions. Its Service Transformation helps enterprises "shrink the core" and modernize legacy environments. With strong domain expertise and innovation, Mphasis supports clients globally to stay competitive in a dynamic world. Skill Breakdown Primary Competency: Enterprise Content Management Primary Skill: Adobe AEM (51%) Secondary Competency: Usability Engineering Secondary Skill: Front-End Development (HTML, CSS, JavaScript, AJAX) 25% Tertiary Competency: SOA Tertiary Skill: Service Design and Development (REST, SOAP, RMI) 24%

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Senior Manager Business Intelligence | Power BI | Data Strategy | SQL | Bangalore Location: Bangalore, India Reports To: Director, Business Analytics & Insights Experience: 8+ years in Business Intelligence / Analytics Leadership Industry: SaaS | Revenue Lifecycle Management | Data & Analytics About Conga: At Conga, we empower businesses to achieve transformational revenue growth by aligning teams, technology, and processes through our comprehensive Revenue Lifecycle Management solutions. We simplify complexity across contract management, order execution, fulfillment, and renewals using a unified data model built to adapt to dynamic business needs. Our culture is defined by the Conga Way a people-first framework developed with input from employees that guides everything we do from hiring to leadership to innovation. Role Overview Senior Manager, Business Intelligence: We are seeking a highly driven Senior Manager Business Intelligence to lead our Power BI development team, drive analytics strategy, and modernize how we deliver data insights across the organization. Based in Bangalore, this high-impact leadership role is responsible for building scalable reporting infrastructure, streamlining automation, and delivering clear, actionable insights for senior stakeholders and executive decision-makers. Why this role matters: This position plays a critical role in transforming business intelligence from manual reporting to dynamic, real-time dashboards using Power BI. Your contributions will shape how our business leaders consume data, identify opportunities, and make informed decisions faster and with more accuracy. Key Responsibilities: Leadership & Oversight: Manage and mentor a team of Power BI developers and data analysts, guiding prioritization, best practices, and technical problem-solving. Foster a culture of data-driven decision-making across the organization. BI Development & Data Modeling: Lead the development of interactive Power BI dashboards, leveraging advanced DAX functions and data models. Utilize SQL (preferably in Snowflake) to support backend data transformation and reporting. Stakeholder & Project Management: Collaborate with cross-functional teams, including IT and enterprise analytics, to define project scopes, business priorities, and reporting solutions. Translate ambiguous business requirements into clear, actionable technical specifications. Data Governance & Documentation: Implement and oversee data quality, security, and governance standards across all BI assets. Maintain comprehensive documentation for BI tools, data models, and business logic. Automation & Process Efficiency: Oversee automation of recurring deliverables including board reports, senior leadership dashboards, and key business performance metrics. Leverage Power Automate and other workflow tools to reduce manual effort and enhance reporting accuracy. Strategic Data Integration: Partner with enterprise data teams to improve data integration and ensure scalability and reusability of analytics assets. Qualifications: 8+ years of experience in Business Intelligence, Analytics, or Data Strategy, including team leadership. Strong hands-on experience with Power BI, DAX, and SQL (preferably with Snowflake or similar cloud platforms). Proven success in project management, requirement gathering, and stakeholder engagement across multiple business units. Bachelor s or Master s degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred. Experience in data governance, automation, and working in a SaaS or enterprise software environment is a plus. What Sets You Apart: Excellent communicator You bridge the gap between technical and non-technical stakeholders with ease. Strategic mindset You think beyond dashboards to the big picture of business impact. Problem solver You enjoy tackling complex data challenges and finding innovative solutions. Passionate leader You inspire teams, drive accountability, and bring a growth mindset to everything you do. Drive data transformation at a high-impact SaaS company. Be part of a people-first culture that values growth, innovation, and inclusivity. Work on mission-critical projects that support strategic decision-making for global leadership. Qualification : Bachelors or Masters degree in Engineering, Computer Science, or related technical field. An MBA is strongly preferred.

Senior Product Manager AI Products | SaaS | CLM | Bangalore Location: Bangalore, India Department: Product Management Reports To: Manager, Product Management Experience Required: 5+ years in Product Management (B2B SaaS, AI, or Document Automation) Industry: SaaS | AI/ML | Contract Lifecycle Management (CLM) About Conga At Conga, we help global businesses simplify complexity and drive revenue growth through powerful Revenue Lifecycle Management solutions. Our platform unifies critical business processes across configuration, execution, fulfillment, and renewal empowering teams with AI-driven insights to make smarter, faster decisions. The Conga Way shapes our culture it s how we hire, collaborate, and innovate. Developed with direct input from our employees, it ensures every voice is heard and every talent is nurtured. Role Overview Senior Product Manager (Discovery AI): We are looking for a Senior Product Manager to lead the development of Discovery AI, Conga s advanced metadata extraction and document analysis engine. You will play a key role in bringing AI-powered solutions to market, working cross-functionally to drive innovation and enhance the way enterprises manage contracts and data. Why This Role Matters: Discovery AI helps businesses unlock hidden insights from unstructured documents, improving compliance, reducing manual processing, and increasing operational efficiency. Your leadership will define how Conga delivers next-generation solutions in document intelligence, AI, and contract metadata extraction transforming the way customers interact with their most critical data. Key Responsibilities: AI-Driven Product Innovation: Define and lead the roadmap for metadata extraction and document intelligence solutions powered by AI/ML. Hands-On Product Execution: Deliver demos, manage implementation rollouts, and work closely with scrum teams to ship features on time and with impact. Customer-Centric Strategy: Gather and prioritize customer feedback to continuously refine Discovery AI features and address real-world use cases. Cross-Functional Leadership: Collaborate with engineering, data science, UX, services, and marketing teams to ensure aligned product delivery. Market & User Research: Conduct in-depth research to identify opportunities for new AI-powered capabilities and competitive differentiation. Analytics & Prioritization: Use data insights and usage metrics to shape roadmap decisions and measure product success. Internal Enablement: Create clear documentation, support training materials, and partner with customer success to handle escalations. Go-to-Market Collaboration: Work with marketing and sales teams to communicate product value and drive adoption. Qualifications: 5+ years of experience in Product Management, ideally in B2B SaaS, AI/ML, or document/data extraction platforms. Proven ability to manage full product lifecycle from concept to launch and iteration. Strong grasp of AI/ML fundamentals and how they apply to business workflows. Experience with Contract Lifecycle Management (CLM) or enterprise legal/document systems is a strong plus. Bachelor s degree in Engineering or related technical field (Master s or MBA is a plus). Strong communication and stakeholder management skills across both technical and business teams. Passionate about solving real-world customer problems using data and intelligent automation. What Will Set You Apart: Deep empathy for the customer journey and a strong desire to build products that deliver measurable impact. Proven leadership in Agile product development environments. Ability to clearly communicate complex technical concepts to non-technical audiences. Enthusiasm for AI-driven transformation and the future of intelligent business systems. Collaborative mindset with the ability to influence without authority across distributed teams. Qualification : Bachelors degree in Engineering or related technical field (Masters or MBA is a plus).

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore, India Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL About Conga: At Conga, we thrive on innovation, career growth, and team collaboration. We are a leading provider of Revenue Lifecycle Management solutions, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. Our culture is rooted in the Conga Way, which emphasizes employee empowerment, customer transformation, and product excellence. About the Role: We are looking for a Senior Software Engineer to join our Platform Services team in Bangalore. You will play a pivotal role in building cloud-agnostic, scalable platforms that power the Conga product suite. You will collaborate with cross-functional teams, design high-performance backend systems, and contribute to all phases of the Agile development lifecycle. This is a career-defining opportunity to work on enterprise-scale microservices architecture and cutting-edge cloud platforms. As a Senior Software Engineer, you will not only write clean, scalable code but also mentor junior engineers and solve complex technical challenges in a fast-paced SaaS environment. Why This Role Matters: This isn't just a coding job it's an opportunity to shape the future of enterprise software. You will have the chance to influence technical direction, ensure high-quality engineering practices, and contribute to scalable solutions that are deployed globally. As part of a forward-thinking team, you ll drive innovation and build solutions that make a real impact. Key Responsibilities: Backend Development: Design, develop, and maintain scalable services using .NET Core 6 and C#, ensuring code quality and adherence to best practices. Frontend Collaboration: Work with React or AngularJS, JavaScript, HTML5, and CSS to support full-stack development. Cloud Platforms: Implement solutions on AWS or Azure, utilizing modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Actively participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical subject matter expert (SME) for issue resolution, architecture discussions, and performance optimization. Collaboration: Work closely with global teams across time zones, fostering a highly agile and transparent development culture. Mentorship: Provide guidance to junior developers, conduct code reviews, and promote a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience with a strong background in .NET Core, C#, and JavaScript frameworks (React or AngularJS). Hands-on experience with React or AngularJS for front-end development. Proficiency in cloud platforms such as AWS or Azure, as well as ElasticSearch and NoSQL databases. Experience in building and deploying containerized applications using Kubernetes. Deep understanding of cloud-native architecture, CI/CD pipelines, and scalable microservices. Bachelor's degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication Skills: Ability to clearly explain complex technical concepts and collaborate across globally distributed teams. Leadership Potential: Ability to take ownership of deliverables, motivate others, and contribute meaningfully to team goals. Problem Solver: A passion for diagnosing and resolving issues across stacks with elegant solutions. Global Mindset: Comfort working outside traditional hours to coordinate with international teams and ensure timely delivery. At Conga, we re passionate about building a collaborative culture where innovation and growth go hand-in-hand. As a Senior Software Engineer, you ll be at the forefront of developing cutting-edge solutions that directly impact the way businesses manage their revenue lifecycle. If you're excited about scalable solutions, microservices architecture, and the cloud-first future, this is the role for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Software Engineer .NET Core | Cloud | Microservices | Bangalore Location: Bangalore, India Department: Software Engineering Reports To: Sr. Manager, Software Engineering Experience: 5+ Years Tech Stack: .NET Core 6, C#, JavaScript, Angular/React, AWS/Azure, Kubernetes, ElasticSearch, NoSQL Join a Career That s the Whole Package Be Part of Conga! At Conga, we thrive on building a community where innovation, career growth, and team collaboration are part of everyday life. We simplify complexity for organizations through our leading Revenue Lifecycle Management platform, helping businesses streamline configuration, fulfillment, and renewal with AI-driven insights and a unified data model. With a culture rooted in the Conga Way, our values guide everything from our hiring and team dynamics to product innovation. We re passionate about empowering our employees and customers alike to achieve transformational growth. About the Role Sr. Software Engineer We are seeking a Senior Software Engineer to join our Platform Services team. This role is key to building cloud-agnostic, scalable platforms that power the Conga product suite. You ll collaborate with cross-functional teams and senior stakeholders, design high-performance backend systems, and be involved in all phases of the Agile development lifecycle. You ll lead by example writing clean, scalable code, mentoring junior engineers, and solving complex technical challenges in a fast-paced SaaS environment. This isn t just a coding job it s a career-defining opportunity to work on enterprise-scale microservices architecture, cutting-edge cloud platforms, and complex product development. You ll influence technical direction, drive quality engineering practices, and ensure our solutions scale globally. Key Responsibilities: Backend Development: Build and maintain scalable services using .NET Core 6 and C#, adhering to clean code principles and engineering best practices. Frontend Collaboration: Work with AngularJS or React, along with JavaScript, HTML5, and CSS, to support full-stack development. Cloud Platforms: Design and implement solutions on AWS or Azure, using modern cloud architecture and design patterns. Microservices Architecture: Develop cloud-agnostic microservices, using containers and Kubernetes, optimized for performance and reliability. Agile Participation: Participate in Agile ceremonies (planning, backlog grooming, reviews) and contribute to end-to-end project delivery. Problem Solving: Act as a technical SME for issue resolution, architecture discussions, and performance optimization. Collaboration: Work with global teams across time zones, contributing to a highly agile and transparent development culture. Mentorship: Support junior developers, conduct code reviews, and foster a culture of technical excellence. Qualifications & Experience: 5+ years of software development experience, primarily using .NET Core, C#, and JavaScript frameworks. Hands-on experience with React or AngularJS for front-end development. Experience working with AWS or Azure, ElasticSearch, and NoSQL databases. Proficiency in building and deploying containerized applications using Kubernetes. Strong understanding of cloud-native architecture, CI/CD, and scalable microservices. Bachelor s degree in Computer Science, Engineering, or a related field. What Sets You Apart: Strong Communication: Ability to explain technical concepts clearly and collaborate across globally distributed teams. Leadership Potential: Takes ownership and accountability for deliverables and team contributions. Problem Solver: Passionate about diagnosing issues across stacks and finding elegant solutions. Global Mindset: Comfortable working outside traditional hours when needed to coordinate with international teams. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Job Title: Data Engineer Location: Bengaluru, Karnataka Experience: 5 to 8 Years Work Modality: Full-time (Work from office) Job Description: We are looking for an experienced Data Engineer to join our team and take responsibility for designing, developing, and maintaining scalable ETL/ELT pipelines. This is a full-time position based in Bengaluru, Karnataka, and you will be collaborating with cross-functional teams to define data requirements and ensure data accuracy, consistency, and integrity. Your role will also involve optimizing data workflows, automating processes, and ensuring high availability and reliability of data pipelines. Key Responsibilities: ETL/ELT Pipeline Development: Design, develop, and maintain scalable ETL/ELT pipelines to support data transformation and integration processes. Data Warehouse & Data Lake Optimization: Build and optimize data warehouses, data lakes, and real-time streaming solutions to support large-scale data operations. Collaboration & Data Requirements: Collaborate with cross-functional teams, such as product, data science, and analytics teams, to define data requirements and ensure data accuracy and consistency. Database Structure & Schema Management: Develop and maintain database structures and schemas to ensure efficient data storage and retrieval. Data Workflow Optimization: Optimize data workflows for performance, reliability, and scalability, ensuring the highest level of efficiency. Data Security & Compliance: Implement data security, governance, and compliance best practices to ensure that data is handled securely and meets industry standards. Pipeline Monitoring & Troubleshooting: Monitor, troubleshoot, and improve data pipelines to ensure uptime, reliability, and smooth data processing. Process Automation: Automate data-related processes to improve efficiency and reduce manual intervention, increasing the overall speed of data flow. Required Qualifications: Experience: 5+ years of experience in data engineering or 3-4 years of experience as a Data Engineer. Technical Skills: Strong proficiency in SQL and database management systems such as PostgreSQL, MySQL, SQL Server, etc. Experience with ETL tools such as Pentaho, Talend, Cdata, and SSIS. Exposure to Python, Java, or Scala for data processing is a plus. Experience with big data technologies such as Apache Spark, Hadoop, or Kafka. Familiarity with cloud services (AWS, Azure) and data storage solutions such as S3, Redshift, Snowflake, or BigQuery. Strong knowledge of data modeling, warehousing concepts, and data architecture best practices. Soft Skills: Excellent communication skills with the ability to collaborate effectively across teams. Strong problem-solving skills and the ability to work with large, complex datasets. What We Offer: Competitive Salary: Attractive salary based on experience and expertise. Collaborative Work Environment: Work in a dynamic and fast-paced environment with a team that fosters innovation and collaboration. Growth Opportunities: Opportunities to enhance your skills and career growth in the data engineering field. Comprehensive Benefits: Benefits package designed to support work-life balance and overall employee well-being.

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Job Title: Sr. Engineering Manager - Data Engineering Level: L5 Experience: 13-16 years Overview We are seeking an experienced Engineering Manager with a strong background in Data Engineering, including ETL/ELT processes and cloud-based data platforms such as Snowflake. The ideal candidate will lead and mentor a team of data engineers, drive data architecture initiatives, and work closely with cross-functional stakeholders to ensure our data infrastructure supports evolving business needs. Key Responsibilities Team Leadership: Lead, mentor, and develop a high-performing data engineering team, fostering a culture of collaboration, innovation, and continuous learning. Data Pipeline Development: Oversee the design, development, and maintenance of robust ETL/ELT pipelines to ingest, transform, and process data at scale. Cloud Data Infrastructure: Drive the architecture and implementation of cloud-based data solutions, especially leveraging Snowflake, ensuring scalability, security, and reliability. Cross-Functional Collaboration: Partner with product managers, analysts, data scientists, and other business stakeholders to gather requirements and prioritize engineering efforts that deliver the most impact. Architecture and Design: Develop and enforce data architecture standards for high-performance data warehousing, ensuring seamless data integration across diverse sources. Performance Optimization: Identify and resolve performance bottlenecks, focusing on query optimization, cost management, and resource efficiency. Data Quality & Governance: Define and implement data quality frameworks and governance practices, ensuring data consistency and reliability across all pipelines. Innovation & Strategy: Stay informed on emerging data technologies and industry best practices, continuously improving processes and aligning solutions with long-term data strategies. Required Skills 8+ years of hands-on experience in data engineering, including 5+ years in a leadership role. Strong expertise in ETL/ELT processes and hands-on experience with tools like Talend, Informatica, or similar platforms. Deep proficiency in Snowflake or comparable cloud data platforms such as Redshift or BigQuery. Advanced SQL skills, including query optimization, performance tuning, data modeling, and schema design. Hands-on experience with Python or Java for data processing and automation. Knowledge of data governance, compliance standards, and data security best practices. Excellent communication and project management skills, with the ability to prioritize and manage multiple projects in parallel. Preferred Skills Exposure to Big Data technologies such as Spark, Hadoop, Databricks, Synapse, etc. Experience with workflow orchestration tools like Apache Airflow or AWS Step Functions. Familiarity with CI/CD pipelines and DevOps practices within data engineering. Experience working with BI tools like Tableau or Power BI, and reporting integrations.

Job Title: Sr. Data Engineer Job Overview: We are seeking an experienced Technical Data Engineer / ELT Developer with expertise in Snowflake to manage data ingestion and transformation. The ideal candidate will work with an offshore team to deliver scalable data solutions aligned with business and performance requirements. Key Responsibilities: Design, build, and maintain ELT pipelines using Snowflake. Lead offshore development teams in applying data engineering best practices. Collaborate with stakeholders to manage data integration across systems. Optimize data pipelines for performance and reliability, including query tuning and resource management. Implement data validation processes to ensure data accuracy. Document data pipelines, flow diagrams, and transformation logic. Troubleshoot pipeline failures and resolve performance issues. Ensure compliance with data governance and regulatory requirements. Required Qualifications: 5+ years of experience in data engineering with a focus on ELT development. Strong expertise in Snowflake, including data sharing, secure views, and performance optimization. Proficiency in SQL and data integration tools. Experience managing offshore development teams. Strong problem-solving and communication skills. Preferred Qualifications: Snowflake certification or relevant certifications. Experience in financial services with knowledge of data security and compliance. Familiarity with cloud platforms (AWS, Azure) and orchestration tools like Apache Airflow. Experience with Python or JavaScript for data transformation. Knowledge of data visualization tools like Tableau or Power BI.

Position: Sr. Network & Security Systems Engineer Location: Payoda, Global Regions Experience: 12 15 years of IT and business/industry work experience Education: Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered. Shift: 24/7 Job Overview: The Sr. Network & Security Systems Engineer will design, implement, and support VMware NSX-based solutions requested by sales managers for various global clients. The role requires advanced technical expertise in NSX environments, strong troubleshooting skills, and experience with networking and security technologies. The candidate will collaborate with cross-functional teams and provide expert-level support to ensure stability and performance of NSX deployments. Key Responsibilities: Review customer High-Level Design (HLD) and Low-Level Design (LLD) documents and assess feasibility, risks, and constraints. Work closely with L1 teams to address global customer problems via virtual meetings. Create and maintain Method of Procedures (MOP) for planned activities and real-time problem resolution. Prepare Root Cause Analysis (RCA) reports and suggest workarounds by consulting OEM knowledge bases. Design hybrid and multi-cloud solutions for private and multi-cloud infrastructures. Prepare Bill of Quantity (BOQ) and Bill of Materials (BOM) by working with internal and external SMEs. Provide technical documentation, including IP schemas and technical specifications. Continuously monitor advancements in virtualization, networking, security, and cloud technologies. Train and support other team members to offload repetitive tasks and take on complex tasks with practice. Technical Skills and Responsibilities: Provide security and network support for physical networking and firewall services. Deliver and maintain network and security infrastructures using NSX/NSX-T. Implement networking and VXLAN technologies and improve network manageability and scalability. Monitor integration with other software-defined networking technologies. Maintain VMware vROps (ARIA) for capacity planning and troubleshooting. Automate network deployment and configuration with integration of compute and storage automation. Support operations and maintenance of VMware virtual infrastructure. Improve customized outlines using NSX, vRA (ARIA), and vRO (ARIA). Key Success Factors: Extensive knowledge of Cisco and VMware products and solutions. Hands-on experience with network diagram tools like Visio and Lucidchart. Ability to build High-Level Design documents independently. Strong understanding of Cisco Solution Life Cycle Prepare-Plan-Design-Implement-Operate-Optimize. Ability to lead technical workshops and explain solutions to non-SMEs. Knowledge of cloud providers like AWS, Azure, and GCP. Required Skills: NSX-T, NSX-T Edge, NSX Firewall, NSX Load Balancer VMware Cloud Foundation vCenter and ESXi vRealize Network Insight and Log Insight Automation scripting experience in Python, PowerShell, or equivalent Experience with Agile development methodologies Certifications: VMware Certified Professional (VCP) or Expert VCP-NV VCDX-NV VCP NV-Adv-Professional Join Us! We offer a collaborative environment, continuous learning opportunities, and a chance to work on advanced technologies. Let s celebrate work and grow together! Qualification : Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered.

Who We Are The Routing Technology Group (CSG) develops software for Cisco's routing, switching, and wireless platform portfolio. We are heavily investing in transforming networking with innovative solutions that will redefine how IT is consumed. Your work with us will impact the way our customers engage with our systems from every perspective. What You'll Do We have an exciting opportunity for a Senior Software Engineer eager to develop technical expertise by solving complex problems for our Service Provider customers. As part of the team, you will play a pivotal role in automating solution testing and taking part in integration, performance, and end-to-end test activities for critical solutions. Key Responsibilities: Collaborate with architects, technical marketing, product management, and development teams to define and implement comprehensive test plans. Conduct test case and code reviews to ensure test scenario accuracy and coverage. Modernize and automate testing processes to improve overall code quality and the automation code base. Provide technical expertise and mentorship to the team, ensuring proper test methodologies are applied. Who You'll Work With At Cisco, you ll be designing, implementing, and enabling the next-generation software stack for our routing, switching, and wireless portfolios. You will be part of a fast-paced, agile development team working with cutting-edge software and tools to create disruptive solutions that focus on simplicity. The team develops network software for routing protocols, manageability protocols, and solutions that closely interact with the Core OS. You ll collaborate with platform development teams to enable the software stack on current and future platforms. This team owns the software for protocols like BGP, OSPF, EVPN, SR, ISIS, and Multicast. Together, we ll drive the future of networking. Who You Are You are a self-motivated, detail-oriented professional who thrives in problem-solving. With a passion for testing, you excel at bringing transparency to ambiguous situations. You are a strong team player who can influence others and be a change agent, driving automation while communicating the value of your work clearly. Role & Responsibilities Collaborate with a team of talented engineers to develop IOS-XR routing features for a $15B portfolio. Influence the future of networking by developing transformative systems and software. Work closely with developers and marketing teams through stages like PRD, functional specs, and design reviews to develop test plans, tools, and utilities. Minimum Qualifications MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS. Experience in feature-level testing and understanding of access, edge, and core routing platforms and software stacks. Strong understanding of networking fundamentals, protocols, and technologies (L2 to L7). Automation experience with Python or similar programming languages. In-depth technical knowledge of BGP, Segment Routing, and EVPN. Familiarity with SP customer deployments. Strong vision for solving complex problems. Experience with the software development cycle and software engineering. Excellent teamwork and communication skills. Highly self-motivated and ambitious. Proficiency with Linux and modern software tools for development/debugging. Strong software engineering and programming skills (preferably in Python). Good networking skills. Why Cisco #WeAreCisco At Cisco, we value the uniqueness of every individual, bringing diverse talents together to create impactful technology that powers a digital future for all. We're not just a hardware company we re also a software and security leader. Our innovative network adapts, predicts, learns, and protects. We focus on creating a culture of innovation and creativity, where learning from failure is encouraged. We aim to make a difference, not just in the tech world, but in communities as well. Giving back is integral to our culture we provide 10 paid days off per year to volunteer and make a positive impact. At Cisco, it doesn t matter if you have colorful hair, tattoos, or a love for pop culture what matters is your passion for technology and your desire to change the world. Bring your authentic self to work, with us! Qualification : MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS.

Key Responsibilities: Cell Therapy Product Development: Lead the development of new cell therapy products, overseeing the validation process to ensure successful transition to the next stage of product development. Cell Culture Techniques: Apply extensive experience in different types of cell culture techniques, ensuring the optimal growth and maintenance of cells required for therapy products. Large-Scale Bioreactor Operations: Oversee the operation of large-scale bioreactors for biologicals, catering to both commercial and clinical requirements. Ensure that all aseptic operations are performed to the highest standards. Gene Transfer Methods: Utilize and manage both viral and non-viral methods of gene transfer, incorporating these techniques into cell therapy protocols. Equipment and Facility Maintenance: Maintain equipment and facilities in compliance with industry standards, ensuring the implementation of effective calibration, preventive maintenance, and validation programs. Documentation & Reporting: Prepare and review cGMP-compliant documentation, including SOPs, batch records, checklists, protocols, and reports. Ensure that all documentation is accurate and up to date for regulatory purposes. Team Leadership & Collaboration: Lead a team, providing critical technical and scientific recommendations, troubleshooting, and fostering innovation. Manage the day-to-day activities of team members while encouraging excellence in all aspects of work. Cross-Functional Collaboration: Work closely with cross-functional teams to advance the company s cell therapy pipeline, collaborating effectively in a matrixed team environment. Production Planning: Organize workflow by assigning responsibilities and preparing work schedules to ensure that production targets are met efficiently. Adherence to Project Timelines: Exhibit strict adherence to project timelines, ensuring that quality, safety, integrity, and accuracy are maintained throughout the development and production process. Sterile Practices & Compliance: Understand and enforce systems and processes related to sterile practices, safety protocols, work ethics, and environmental health standards. Key Skills: Cell Therapy Development: In-depth experience in the development of cell therapy products, with the ability to manage the entire development lifecycle from early-stage research through to product validation. Cell Culture Expertise: Expertise in cell culture techniques, both in small and large-scale systems, ensuring cell integrity and performance for clinical and commercial applications. Bioreactor & Aseptic Operations: Proficiency in large-scale bioreactor operations and aseptic techniques, ensuring contamination-free environments for cell and tissue production. Gene Transfer Methods: Hands-on experience in viral and non-viral gene transfer methods, including plasmid DNA transfections and viral vector-based techniques, critical for gene therapy applications. cGMP Documentation: Familiarity with preparing and reviewing cGMP documents, such as SOPs, protocols, and batch records, ensuring compliance with regulatory requirements. Team Management: Leadership skills to manage, guide, and motivate a team, ensuring high levels of collaboration, productivity, and excellence. Problem-Solving & Troubleshooting: Excellent troubleshooting skills, with the ability to innovate and provide technical solutions in the face of operational challenges. Cross-Functional Collaboration: Ability to collaborate across various teams and functions, working towards shared goals and the successful advancement of the cell therapy pipeline. Project & Time Management: Ability to manage multiple projects simultaneously, ensuring that work is completed on time while maintaining high quality and safety standards. Competencies: Leadership & Team Development: Strong leadership skills, with the ability to direct and motivate a team, fostering an environment of growth, innovation, and high performance. Communication Skills: Excellent verbal, written, and presentation skills, with experience in writing grants and research articles. Ability to effectively communicate with internal teams, external collaborators, and stakeholders. Attention to Detail: High attention to detail, ensuring accuracy and precision in all aspects of product development, documentation, and operational procedures. Problem-Solving & Innovation: Ability to troubleshoot and solve complex scientific problems, utilizing innovative approaches to overcome technical and operational challenges. Adaptability & Efficiency: Demonstrated ability to adapt to changing priorities and work in fast-paced, high-pressure environments while maintaining efficiency and meeting production targets. Quality & Safety Focus: Strong focus on maintaining high standards of safety, quality, and compliance throughout all phases of cell therapy development and production. Qualification : M.Sc. / MTech in Life Sciences with 12-18 years of experience in GMP Productioninvolving intense Cell Culture

Role Responsibilities Analyze, track, and resolve customer issues efficiently, ensuring high levels of client satisfaction. Use SQL, spreadsheets, and ad hoc analysis to examine and resolve data-related queries. Offer alternative solutions when needed and effectively communicate them to customers. Maintain a comprehensive understanding of product architecture, technical components, and application functionality. Contribute to the creation of training materials for product troubleshooting and usage. Develop and document troubleshooting procedures for new product features. Communicate clearly with customers, support team members, and other internal teams. Preferred Skills & Experience 5 8 years of customer support experience for software applications. At least 5 years of experience with SQL and database management. Proficiency with Marketing Automation Platforms (MAP) and CRM tools like Salesforce. Strong communication skills (both verbal and written) with the ability to build relationships and explain technical concepts to non-technical audiences. Ability to thrive in a team environment and work toward aggressive goals. Capable of working independently with strong prioritization and multitasking skills. Experience with Google Analytics is a plus. Familiarity with Salesforce integrations is advantageous. Experience in a SaaS environment is highly desirable. Knowledge of ticketing systems such as Zendesk and JIRA is beneficial. Our Benefits As a full-time employee, you ll enjoy a range of benefits: Comprehensive health coverage, paid parental leave, and generous PTO and holidays. Quarterly self-care days to help you recharge. Stock options for long-term financial growth. Remote work flexibility, with equipment and support for seamless collaboration. A growth-focused culture, with access to LinkedIn Learning and various development initiatives. Employee well-being programs, including quarterly wellness sessions and activities that celebrate diversity and inclusion. At 6sense, we prioritize well-being, personal growth, and creating a supportive and inclusive workplace for all.

Role Overview: This is a technical, client-facing role responsible for providing consulting and technical advisory support for the implementation of Adobe Campaign solutions. The goal is to help clients maximize the value of their Adobe Campaign implementation and ensure high levels of satisfaction. The consultant will provide both strategic advice and hands-on technical support throughout the implementation process. Key Responsibilities: Implementation & Consulting: Work with clients to assess requirements and configure Adobe Campaign to meet their business needs, including setting up ETL and data flows. Design and implement customer-specific solutions, ensuring integration with existing infrastructures and mobile platforms. Provide proactive troubleshooting, problem diagnosis, and resolution. Create implementation plans, manage smaller projects, and report progress to Project Management. Deliver knowledge transfer and training to clients on the solutions implemented. Collaboration & Relationship Building: Work closely with both onshore consulting teams and Quality Assurance to ensure professional and high-quality delivery. Mentor junior team members and collaborate with other consultants to provide multi-product enablement and integration solutions. Technical Support: Provide ongoing support for client implementations, product installations, upgrades, and configurations. Stay up to date with Adobe Digital Marketing Solutions and provide creative, innovative solutions to client challenges. Required Qualifications: Technical Expertise: Strong knowledge of SQL (Oracle, SQL Server, PostgreSQL). Programming experience in JavaScript, Java, VB, C#, PHP. Familiarity with web technologies such as HTML, CSS, and HTML DOM manipulation. Skills & Experience: Good communication skills for customer interactions and documentation. Ability to work independently and manage smaller projects. Fast learner, self-starter with the ability to develop creative solutions in dynamic environments. Project management skills and the ability to mentor and teach junior team members are a plus. Additional Requirements: Experience in digital marketing solutions and consulting services. Experience leading teams and working with cross-functional groups is an advantage.