Stakeholder Coordination Jobs in Indore

Engineer Planning Location: Indore Qualification: DCE / B.E. (Civil) Experience: 5 to 10 years Job Description We are seeking an experienced Planning Engineer with strong expertise in Planning, Quantity Surveying (QS), and Billing specifically for highway projects. The ideal candidate should possess hands-on experience in project scheduling tools such as MS Project and Primavera. Key Responsibilities Develop, monitor, and update project plans and schedules for highway construction projects. Prepare and review quantity surveys and billing documentation. Coordinate with project teams to ensure accurate progress tracking and timely reporting. Analyze project timelines, identify potential delays, and suggest corrective actions. Maintain detailed documentation of project status and variations for client submissions. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 5 to 10 years of relevant experience in planning, QS, and billing on highway projects. Proficiency in MS Project and Primavera P6 for scheduling and resource management. Strong analytical and organizational skills. Excellent communication and coordination abilities. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Position: Assistant Manager HR Job Category: Non-Technical Department: Human Resources Location: Indore, Madhya Pradesh Experience: 8+ Years Employment Type: Full-Time, Permanent About the Role: We are seeking an experienced and proactive Assistant Manager HR to oversee payroll, performance management, and administrative functions. The ideal candidate will bring 8+ years of HR expertise, strong leadership skills, and a strategic mindset to align HR processes with business objectives. This role plays a key part in fostering a positive work environment, supporting employee development, and ensuring compliance with HR policies and labor laws. Key Responsibilities: Talent Acquisition & Recruitment: Manage the end-to-end recruitment process, ensuring a seamless candidate experience. Collaborate with department heads to align talent acquisition strategies with business needs. Payroll & Compliance: Oversee end-to-end payroll processing, ensuring accuracy, compliance, and timely execution. Ensure adherence to statutory regulations, labor laws, and company policies. Performance Management & Employee Development: Lead the Performance Management System (PMS), including goal setting, performance reviews, and career development initiatives. Work closely with leadership to drive employee engagement and retention strategies. HR Administration & Office Management: Manage administrative functions, including vendor coordination, office management, and facilities maintenance. Support employee well-being and ensure a productive workplace environment. Employee Engagement & Grievance Handling: Address and resolve employee grievances promptly, fostering a positive and inclusive work culture. Design and implement employee engagement initiatives to enhance workplace satisfaction. HR Strategy & Business Alignment: Partner with senior leadership to develop and implement HR strategies that align with organizational goals. Act as a trusted advisor to management on HR policies, best practices, and workforce planning. Education & Experience: Master s degree in Human Resources, Business Administration, or a related field. 8+ years of experience in an HR Generalist or leadership role. Prior experience in the IT industry is highly preferred. Key Skills & Competencies: Strong communication and interpersonal skills for effective stakeholder management. Excellent problem-solving and organizational abilities to manage multiple priorities. Adaptability in a fast-paced environment with evolving business needs. Strategic mindset with hands-on experience in HR operations and compliance. Learning & Growth: Continuous professional development opportunities. Cutting-Edge Technologies: Work on pioneering HR solutions. Global Opportunities: Expand your expertise with international exposure. Vibrant Work Culture: Team outings, celebrations, and engaging activities. Competitive Compensation: Attractive pay packages based on experience. Work-Life Balance: 5-day workweek with a focus on well-being. Health & Wellness: Comprehensive group health insurance coverage. Open-Door Policy: Your ideas and contributions are always valued. Prime Location: Work from our beautiful office in Indore, India s cleanest city! If you're an HR professional looking for a challenging yet rewarding role, we invite you to apply and be a part of our dynamic team at Serosoft! Qualification : Masters degree in Human Resources, Business Administration, or a related field.

Civil Engineer Location: Indore Qualification: DCE / B.E. (Civil) Experience: 2 to 10 years Job Description We are looking for a skilled Civil Engineer with experience in the execution of projects related to National Highways and Bridges. The ideal candidate will be involved in overseeing construction activities, ensuring quality, and maintaining project timelines. Key Responsibilities Supervise and manage the execution of highway and bridge construction projects. Coordinate with contractors, subcontractors, and site teams to ensure adherence to project plans and specifications. Monitor project progress and ensure compliance with safety and quality standards. Resolve on-site technical issues and liaise with stakeholders for smooth project delivery. Maintain daily site reports and documentation related to project execution. Required Skills & Experience Diploma or Bachelor s degree in Civil Engineering (DCE / B.E.). 2 to 10 years of experience in construction execution for national highways and bridges. Strong understanding of construction processes, materials, and quality control. Good communication and team coordination skills. Ability to work effectively on-site and manage multiple tasks. Qualification : Diploma or Bachelors degree in Civil Engineering (DCE / B.E.)

Role Purpose: The purpose of this role is to ensure client satisfaction by resolving, maintaining, and managing the client s software, hardware, and network systems based on service requests raised by end-users, as per the defined SLAs. Key Responsibilities: 1. Ticket Management: Ensure timely response to all client end-user raised tickets. Solution service requests while maintaining high-quality standards. Track and resolve all tickets (via dial home, email, chat, IMS) in line with resolution timeframes. 2. Client Infrastructure Management: Act as the custodian of the client s network, server, system, storage, platform, infrastructure, and other equipment. Ensure proper functioning and upkeep of all client systems. Conduct root cause analysis of raised tickets and implement action plans for problem resolution. 3. Timely Issue Resolution: Provide immediate resolution for high-priority tickets. Install and configure software/hardware requirements as per service requests. Ensure 100% adherence to timeliness as per each issue's priority to avoid escalations. 4. Application/User Access Management: Provide application/user access as per client requirements to ensure timely resolution. Track tickets from acceptance to resolution stage, ensuring adherence to resolution timeframes. 5. Data Backup and Log Management: Maintain timely backups of critical data/logs and management resources to ensure solutions are of acceptable quality and client satisfaction. 6. Collaboration and Coordination: Coordinate with the on-site team for resolving complex issues. Review logs gathered by Chat Bots and ensure all service requests are resolved promptly. Stakeholder Interaction: Internal Stakeholders: Project Manager: For governance and client relationship management. On-site Project Team: To resolve complex issues at the site. Lead/Sr. Administrator: To guide administrators with complex problems. External Stakeholders: Client: Resolving tickets, queries, and servicing them. Competencies: Functional Competencies/Skills Process Excellence: Ability to follow standards and norms to deliver consistent results, manage risks, and provide control and risk reduction (Expert level). Systems Thinking: Understanding of interrelated systems to solve complex problems in dynamic environments (Competent level). Technical Knowledge: Proficient knowledge of various devices and networks that require administration and servicing (Expert level). Behavioral Competencies: Problem Solving: Ability to find solutions to complex issues and challenges. Execution Excellence: Ability to meet and exceed execution standards consistently. Passion for Results: Strong drive and commitment to achieving goals and client satisfaction. Collaborative Working: Ability to work well in a team environment to resolve challenges and achieve objectives. Performance Metrics: 100% Adherence to SLA/Timelines: Ensuring that all tasks are completed within the specified timeframes to avoid delays and ensure client satisfaction. Zero Customer Escalation: Maintaining a high level of service to prevent any issues from escalating. Client Appreciation: Receiving positive feedback, such as client appreciation emails, indicating high client satisfaction.

Job Title: Head of Accounts and Finance Location: Indore Position Overview: We are seeking a highly experienced and strategic Head of Accounts and Finance to lead the company s financial operations and ensure optimal management of financial resources. The ideal candidate will have extensive expertise in finance and accounting within the stock broking industry, coupled with proven leadership skills to drive financial strategy and team performance. Key Responsibilities: Financial Management: Oversee all financial operations including budgeting, forecasting, and financial reporting. Ensure compliance with all applicable financial regulations and accounting standards. Accounting Oversight: Manage accounting functions such as accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements. Strategic Planning: Develop and execute financial strategies to support company growth and profitability goals. Provide actionable financial insights and recommendations to senior leadership. Regulatory Compliance: Ensure adherence to stock broking industry-specific regulatory requirements. Liaise with external auditors and regulatory bodies as necessary. Risk Management: Identify, evaluate, and mitigate financial risks including market, credit, and operational risks. Implement risk management frameworks and controls. Team Leadership: Lead, mentor, and develop the finance and accounting teams to foster a collaborative, efficient, and high-performing environment. Financial Analysis: Conduct detailed financial analysis to support strategic decision-making. Monitor key financial metrics and performance indicators. Stakeholder Communication: Prepare and present clear financial reports and analyses to stakeholders including senior management, board members, and investors. Process Improvement: Continuously assess and improve financial processes, systems, and technologies to enhance efficiency, accuracy, and compliance. Key Performance Indicators (KPIs): Accuracy and reliability of financial reports. Timeliness in monthly, quarterly, and annual financial closings. Compliance with all regulatory and tax requirements. Effective cost and cash flow management. Strength of audit processes and internal controls. Efficient management of accounts receivable and payable. Team productivity and professional development. Successful integration of technology for process optimization. Key Result Areas (KRAs): Financial reporting and comprehensive analysis. Regulatory compliance and tax management. Budgeting and long-term financial planning. Cash flow and working capital optimization. Internal audit and control systems. Expense and cost management. Accounts payable and receivable oversight. Leadership, mentoring, and team building. Financial technology implementation and process automation. Effective communication and reporting to stakeholders. Qualifications: Bachelor s degree in Accounting, Finance, Business Administration, or a related field. Master s degree and/or professional certifications such as CPA, CFA, or equivalent preferred. Minimum 15 years of experience in finance and accounting, with at least 8-10 years in a senior leadership role, preferably within the stock broking or financial services industry. Strong knowledge of financial regulations and compliance specific to the stock broking sector. Proficiency with financial software and ERP systems. Exceptional leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. High integrity, professionalism, and ability to work under pressure with meticulous attention to detail. Qualification : Bachelors degree in Accounting, Finance, Business Administration, or a related field

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company delivering enterprise-grade IT and product engineering services to organizations of all sizes. At Systango, we foster a culture of efficiency, using best-in-class technologies to deliver high-quality solutions rapidly, complemented by world-class support to address critical business challenges. We harness the power of Gen AI, AI/Machine Learning, and Blockchain to drive the next wave of digital transformation for traditional businesses. Our highly skilled team excels in web and enterprise development, mobile applications, QA, and DevOps. Clients such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to rely on us to elevate their digital capabilities and build disruptive innovations. At Systango, we believe in making the impossible possible and we deliver on that promise. About the Role: We are seeking a skilled Project Manager to oversee and manage our company s ongoing projects. You will collaborate closely with your team to ensure all project requirements, deadlines, and schedules are met. The ideal candidate will have proven project management experience and a demonstrated ability to lead diverse project teams, driving them to success. Roles & Responsibilities: Coordinate internal resources and client teams to ensure seamless execution of projects. Deliver all projects on time, within scope, and within budget, utilizing Agile methodology. Define project scope and objectives, involving all relevant stakeholders while ensuring technical feasibility. Ensure proper resource availability and allocation by forecasting needs effectively. Develop a comprehensive project plan to monitor and track progress. Manage changes to project scope, schedule, and costs, employing appropriate verification techniques. Measure project performance using suitable tools and techniques. Report and escalate issues to management when necessary. Successfully manage relationships with clients and all key stakeholders. Perform risk management to minimize potential project risks. Create and maintain detailed project documentation. Monitor and track project costs to ensure alignment with the allocated budget. Job Requirements: 6+ years of proven project management experience. Exceptional client-facing and internal communication skills. Strong written and verbal communication capabilities. Excellent organizational skills with keen attention to detail and the ability to multitask. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.).

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company providing enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we prioritize efficiency, using cutting-edge technologies to deliver high-quality solutions at speed. We specialize in leveraging Gen AI, AI/ML, and Blockchain to help traditional businesses undergo their next stage of digital transformation. Our highly skilled team excels in web & enterprise development, mobile applications, QA, and DevOps. Our top-tier clients, such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, rely on us to enhance their digital capabilities and drive disruptive innovations. At Systango, we make the impossible possible literally. Job Highlights: Lead and guide projects through all phases, including requirements gathering, scoping, planning, influencing, development, QA, bug fixing, deployment, and metrics tracking. Champion Agile Scrum methodology to deliver projects efficiently. Certified Scrum Master or Agile certification preferred. Bachelor's degree in Computer Science, Engineering, or a related technical field. Required Experience: 7-8 years of experience, preferably in a services-based company, managing 4-5 projects concurrently. Job Description: Take a hands-on approach in managing the delivery of critical business initiatives, overseeing all aspects of project management such as planning, requirements definition, risk management, communication, and execution. Develop innovative solutions to address project obstacles, resolving issues and constraints through consensus and effective judgment. Manage multiple stakeholders, coordinate cross-functional teams, and ensure customer deliverables are met. Make delivery decisions, balance tactical goals with long-term strategy, and ensure successful project outcomes. Guide projects through all phases, from requirements gathering and scoping to planning, development, QA, bug fixes, deployment, and metrics tracking. Lead and facilitate discussions, decision-making processes, and conflict resolution across teams. Assist teams in adopting the Agile Manifesto and driving continuous improvement in Agile execution. Ensure timely product delivery within an Agile framework, focusing on continuous process enhancement. Coordinate across cross-functional teams, identifying and mitigating dependencies and risks early on. Develop risk impact matrices and implement risk mitigation strategies for high-priority issues. Provide weekly sprint health status reports to higher management. Manage third-party integrations and commitment closures, participating in user and product research exercises and workshops. Prepare business models, flowcharts, and diagrams to communicate project requirements. Track progress and performance using relevant tools. Key Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 7-8 years of experience in project management, with a focus on managing multiple projects in parallel. Experience working on startup products in B2B, B2C, or SaaS domains. At least 3 years of technical program management experience, with a track record of managing projects across cross-functional teams. Strong experience with Agile Scrum methodology and facilitating its adoption across teams. Excellent communication skills, with the ability to manage stakeholder expectations and lead cross-functional teams. Certified Scrum Master or Agile certification is a plus. What You'll Gain: A dynamic work environment that fosters continuous learning and growth. Opportunities to work with industry leaders and cutting-edge technologies. Exposure to large-scale, high-impact projects with global clients. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field.

Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We specialize in accelerating digital performance through innovation and automation. Our team has partnered with numerous Fortune 500 clients, delivering high-quality solutions that drive business success and operational efficiency. Role Overview: We are seeking a skilled and experienced QA Manager to lead and elevate our quality assurance practices. The ideal candidate will have 8+ years of experience in QA, including at least 3+ years in a leadership or managerial role, and a proven track record of implementing industry-standard QA processes. As the QA Manager, you will play a pivotal role in ensuring the consistent delivery of high-quality solutions across projects and contribute to the overall success of our clients. Key Responsibilities: Process Development: Define and implement best-in-class QA processes and practices to ensure the delivery of high-quality products. Continuously refine processes to meet evolving project needs and industry standards. Strategy Development: Create and execute a comprehensive QA strategy that aligns with organizational goals, project objectives, and client expectations. Ensure the strategy is scalable and adaptable. Team Leadership & Mentorship: Lead and mentor a dynamic QA team, fostering a collaborative environment and promoting a culture of quality, ownership, and continuous improvement. Provide guidance and support for team members' career development. Talent Management: Recruit, train, and retain top QA professionals to build and maintain a high-performing QA team. Provide regular feedback and professional development opportunities. Compliance & Audits: Ensure that all QA activities adhere to industry standards and internal policies. Lead audits and ensure compliance with regulatory requirements. Stakeholder Collaboration: Collaborate closely with project managers, developers, and clients to understand project goals, manage expectations, and align quality objectives with project timelines. Metrics & Reporting: Define, track, and report on key quality metrics (e.g., defect rates, test coverage, etc.) to measure success and identify areas for improvement. Use insights from metrics to drive process enhancements and improve overall team performance. Requirements: Experience: 8+ years in Quality Assurance with at least 3 years in a managerial or leadership capacity. Process Expertise: Proven experience in setting up and managing QA processes that ensure consistent, high-quality deliverables. Leadership Skills: Strong decision-making ability with a collaborative mindset. Able to lead and motivate cross-functional teams effectively. Communication Skills: Excellent verbal and written communication skills with experience in managing stakeholder relationships and delivering clear, concise reports. Problem-Solving: Analytical mindset with a focus on identifying issues, driving solutions, and fostering a culture of continuous improvement. Industry Knowledge: Familiarity with industry standards and best practices in QA. Experience in implementing compliance and audit processes is a plus. Work with a talented team that collaborates on high-impact digital transformation projects. Lead innovative initiatives that drive automation and innovation for clients. Contribute to the growth of a global consulting firm with a focus on quality, reliability, and customer success.

Job Title: Head Enterprise Sales Location: Indore, Madhya Pradesh (Onsite) Company: AI Trillion Company Overview: AI Trillion is a fast-growing SaaS-based marketing automation platform that empowers eCommerce businesses with advanced tools in customer engagement, personalization, email marketing, and data analytics. We re on a mission to transform how online brands connect with their customers through automation, AI, and intelligent insights. As we scale globally, we are looking for a driven and strategic Enterprise Sales Leader to join our leadership team. Role Summary: We are seeking a seasoned Head of Enterprise Sales to spearhead our B2B sales operations and lead a high-performing team targeting enterprise clients across global markets. This leadership role will focus on revenue growth, strategic partnerships, and market expansion in the SaaS ecosystem. The ideal candidate brings deep enterprise sales experience, a data-driven mindset, and the ability to align our technology offerings with enterprise-level business needs. Key Responsibilities: Sales Leadership & Team Management Lead, coach, and expand a results-oriented enterprise sales team. Define team goals, create scalable sales processes, and promote a performance-driven culture. Conduct regular performance reviews and implement coaching strategies to improve outcomes. Strategic Sales Planning Develop and implement go-to-market strategies aligned with revenue goals and market trends. Collaborate with the executive team to ensure synergy between sales, product, and customer success initiatives. Identify new opportunities in international markets to drive business growth. Enterprise Client Engagement Build and maintain long-term relationships with key enterprise clients and decision-makers. Act as a trusted advisor to customers, understanding their pain points and offering customized SaaS solutions. Drive value-based selling and customer success through consultative engagement. Sales Forecasting & Reporting Lead accurate sales forecasting, pipeline management, and KPI tracking. Analyze sales data to uncover insights and drive data-backed decisions. Present regular performance reports to the leadership team with action-oriented recommendations. Cross-functional Collaboration Partner with Product, Marketing, and Customer Success to ensure a seamless customer journey. Relay client feedback to product teams for continuous innovation and feature enhancement. Required Qualifications: Experience: 8+ years in enterprise SaaS sales, with at least 3 years in a senior leadership or team management role. Proven success in building and scaling B2B sales teams with global reach. Domain Expertise: Strong understanding of SaaS sales cycles, pricing models, CRM systems, and B2B decision-making structures. Experience selling to mid-market and enterprise-level organizations in eCommerce, retail, or tech sectors. Leadership & Communication: Visionary leader with excellent interpersonal, negotiation, and communication skills. Ability to lead cross-functional teams and align diverse stakeholders toward shared goals. Education: Bachelor s degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory. What s in It for You: Attractive base salary + uncapped commission and performance-based incentives. High-impact role with a direct line to C-suite decisions and strategy. Professional growth opportunities and access to ongoing leadership training. A collaborative, inclusive, and innovation-driven work culture. Team outings, events, and recognition programs to celebrate success together. If you re an ambitious sales leader passionate about driving enterprise SaaS sales, building relationships at the highest level, and scaling teams globally this is your opportunity to lead from the front. Apply now and join AI Trillion s journey of transforming eCommerce with smart technology. Qualification : Bachelors degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory.

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Job Title: Shopify Web Developer Location: Indore, India (Onsite) Experience: 2+ Years | Full-Time About the Role We are looking for a skilled Shopify Web Developer with strong expertise in Shopify theme development and customization. You will work closely with our in-house design team to build and optimize eCommerce websites, ensuring seamless user experiences and adherence to industry best practices. Key Responsibilities Act as the Shopify expert, managing all aspects of Shopify platform development and customization. Collaborate effectively with designers to implement front-end and back-end solutions. Customize and create Shopify themes tailored to client needs using the Liquid programming language. Modify existing Shopify templates and develop new themes from scratch. Ensure responsive design implementation across all devices using HTML5, CSS3, JavaScript/jQuery, and Bootstrap. Manage project timelines and communicate progress clearly to stakeholders. Proactively suggest improvements aligned with the latest eCommerce industry standards and trends. Desired Skills & Qualifications Minimum 2 years of hands-on experience with Shopify theme installation, customization, and development. Strong proficiency in Liquid, Shopify s templating language. Solid understanding of HTML5, CSS3, JavaScript/jQuery, Bootstrap, and responsive web design principles. Ability to work independently and collaboratively within a team environment. Excellent communication and time management skills. Self-motivated with a proactive approach to problem-solving and innovation. Immediate joiners preferred. Work on exciting eCommerce projects with a growing SaaS company. Collaborate with a talented and creative team. Opportunity to grow your skills in Shopify and web development technologies. Supportive and inclusive company culture. Apply Today If you are passionate about Shopify development and ready to contribute to dynamic eCommerce solutions, apply now to join our team in Indore!

Job Title: Accountant Location: Indore, Madhya Pradesh (Onsite) Experience: Minimum 2+ Years | Full-Time About the Role AiTrillion is seeking a detail-oriented and proactive Accountant to join our finance team. This role focuses on payroll tax research, planning, and preparation, while ensuring compliance with federal, state, and local tax regulations. You will act as a vital liaison between the company, clients, government agencies, and CPA auditors, providing accurate tax and accounting data and delivering excellent customer service. Key Responsibilities Prepare and review complex payroll tax filings, ensuring accuracy and compliance with federal, state, and local laws. Conduct and manage payroll tax audits, negotiate settlements, and resolve tax-related issues effectively. Collaborate with clients to review tax information and clarify queries, ensuring comprehensive understanding. Deliver exceptional customer service to both external clients and internal support teams. Provide tax and accounting guidance and support to internal teams, anticipating and resolving tax challenges. Ensure timely and accurate disbursement of direct deposits and management of ACH files. Account for and reconcile tax escrow, trust funds, and direct deposits with precision. Review and approve tax documentation for new clients or conversions. Perform monthly operational and financial analyses to support business goals. Stay updated on changes in payroll tax laws and regulations to maintain compliance. Manage billing and accounts receivable efficiently. Qualifications & Skills Minimum 2 years of experience in payroll tax preparation and accounting roles. Strong working knowledge of payroll tax codes, regulations, and tax planning. Proven ability to conduct tax due diligence and manage audits. Exceptional analytical, organizational, and project management skills. Excellent written and verbal communication skills. Ability to handle multiple priorities and manage client relationships effectively. High level of customer service orientation and problem-solving skills. Proficient with Microsoft Excel and accounting software. Bachelor s degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus. Flexible team player capable of thriving in a fast-paced, evolving environment. Willingness to work overtime as needed. Be part of a dynamic company transforming eCommerce marketing automation. Work in a collaborative environment focused on growth and innovation. Opportunities for professional development and continuous learning. Make a direct impact through your expertise in tax and accounting functions. Apply Now If you are a skilled accountant with a passion for tax compliance and client service, join AiTrillion s finance team and contribute to our fast-growing SaaS business. Qualification : Bachelors degree in Accounting, Finance, or Business-related field preferred; CPA or MBA is a plus.

Job Title: Sales Manager Billing Software Solutions Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking a dynamic and results-driven Sales Manager to lead and grow our sales team. This role is ideal for professionals with experience in billing software sales who are passionate about driving revenue, developing strategic sales plans, and leading high-performing teams. Key Responsibilities: 1. Team Leadership: Hire, mentor, and motivate a team of sales professionals. Conduct regular training sessions to enhance product knowledge and sales skills. Foster a positive and collaborative sales culture to drive performance. 2. Sales Strategy & Planning: Develop and implement strategic sales plans to meet company objectives. Identify new business opportunities and expand market presence. Analyze market trends and competitor activities to stay ahead in the industry. 3. Customer Relationship Management: Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by resolving inquiries and concerns. Work with the customer support team to ensure seamless post-sales service. 4. Sales Performance Monitoring: Track and analyze sales performance metrics to assess effectiveness. Provide constructive feedback and implement corrective actions when needed. 5. Reporting & Documentation: Prepare and submit regular sales reports, forecasts, and performance reviews. Maintain accurate records of sales transactions and customer interactions. Qualifications & Skills: Proven experience in sales, with a strong focus on billing software solutions. Previous leadership or management experience in a sales team. Strong understanding of sales strategies and tactics. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Business, Marketing, or a related field. Benefits: Competitive salary + performance-based incentives. Health & wellness programs. Professional development & career growth opportunities. If you're a motivated sales leader with a passion for technology and customer engagement, we invite you to join Plada Infotech Services Ltd and be part of a team shaping the future of billing software solutions! Qualification : Bachelors degree in Business, Marketing, or a related field.

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Position: Java Technical Lead Job Category: Technical Department: Engineering Location: Indore, Madhya Pradesh Experience: 8+ years Employment Type: Full-Time, Permanent About the Role: We are seeking a highly skilled and experienced Java Technical Lead to join our team and drive the design, development, and delivery of robust, scalable, and high-quality Java-based applications. The ideal candidate will combine technical expertise with leadership capabilities to mentor team members, oversee project development, and ensure alignment with architectural goals and business requirements. Key Responsibilities: Technical Leadership: Lead the design, development, and deployment of enterprise-level Java applications. Provide technical direction and mentorship to a team of developers. Conduct code reviews to ensure adherence to coding standards and best practices. Solve complex technical challenges and provide innovative solutions. Software Architecture & Design: Define application architecture and ensure scalability, maintainability, and performance. Collaborate with architects to design microservices or monolithic architectures as per project requirements. Apply design patterns, object-oriented principles, and industry best practices in solution design. Project Management: Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver projects on time. Manage task allocation, progress tracking, and risk mitigation using Agile methodologies. Ensure project deliverables meet quality standards and business goals. Development & Integration: Hands-on coding for critical modules and problem-solving. Develop RESTful APIs, integrate third-party services, and optimize application performance. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. DevOps & Deployment: Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance. Continuous Improvement: Evaluate and recommend tools, frameworks, and technologies to improve development processes. Foster a culture of continuous learning, collaboration, and innovation within the team. Education & Experience: A Bachelor s or Master s degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage. Candidates should have a minimum of 8 years of experience in Java Development, with proven expertise in leading development teams and managing projects. Skills: Strong programming skills in Java 8+ are essential, along with proficiency in frameworks like Spring Boot, Hibernate, and JPA. Experience with front-end frameworks such as Angular or ExtJs is highly desirable. The ideal candidate should have experience building and consuming RESTful APIs and microservices, as well as working with relational databases like MySQL and familiarity with NoSQL databases such as MongoDB or Redis. A strong understanding of software design principles, including SOLID and DRY, is required, and experience with cloud platforms like AWS or Azure would be beneficial. Proficiency with tools like Git/Bitbucket, Maven, Jenkins, and containerization technologies such as Docker and Kubernetes is critical. Excellent problem-solving, communication, and leadership skills are essential, with the ability to manage tasks effectively using Agile methodologies. Experience with large-scale systems, especially ERP or enterprise applications, will be a plus. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you are an experienced Java Technical Lead with a passion for driving development, fostering team collaboration, and working on innovative projects, we encourage you to apply and join our talented team at Serosoft! Qualification : A Bachelors or Masters degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage.

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Position: Sr. Sales Engineer Industry: Industrial Automation (Electrical/Switchgear) Location: Indore Education: BE, Diploma (IC/ EE/ EC) + MBA (Marketing) Key Responsibility: Identify and approach potential new clients for our products in the assigned region. Build and maintain strong relationships with existing and new customers. Coordinate closely with the head office and branch teams. Work with other members of the sales and technical teams Familiarity with the local market is a plus. Gather and relay customer feedback to relevant teams, helping improve the product and service offerings. Follow up with clients post-sale to ensure satisfaction, resolve any issues, and explore additional sales opportunities. Pima products portfolio sales in the assigned region, with a focus on M.P. State. Coordinate with Schneider's local team to enhance sales efforts and customer support. Qualification : BE, Diploma (IC/ EE/ EC) + MBA (Marketing)

Full Stack Developer Employment Type: Full-time Experience: 5-10 years of experience as a Full Stack Developer Job Description: Strong programming and technical PHP, MySQL skills with at least 5-10 years of experience. Experience in PHP frameworks such as Laravel, CodeIgniter. Knowledge of Node.js, AngularJS, or React JS would be a plus. Proficiency with front-end scripting including: HTML, JavaScript, CSS, AJAX, JSON and front-end development including jQuery. Strong debugging, diagnostic, and analytical skills with the ability to work on multiple projects simultaneously. Knowledge of setting up deployment processes and experience with GIT. Ability to configure and manage Linux servers and perform performance tuning. Strong design, programming, and debugging experience, along with excellent problem-solving skills. Review and optimize code for peers and ensure the code is unit tested. Knowledge to customize, code, optimize plugins and integrate with other third-party systems. Expertise in development processes such as unit testing, static analysis, secure coding, continuous integration, and SDK development. Ability to take direction, work autonomously, and lead the development team towards delivering solutions. Roles & Responsibilities of Full Stack Developer: Manage technology in projects and provide technical guidance/solutions for successful delivery. Ensure process compliance in the assigned module and participate in technical discussions/reviews. Develop and guide team members in enhancing their technical capabilities and increasing productivity. Identify growth opportunities to support projects in an online environment with regular discussions with all stakeholders. QA all programming changes, fixes, and updates as needed, working with designers and test sites to ensure functionality. Create accurate estimates of implementation times and report on progress. Experience: 5-10 years of experience as a Full Stack Developer. Desired Candidate Profile: Education: UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - Computers PG: Any Postgraduate (M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers) - Post Graduation Not Required Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to work independently as well as part of a team. Previous experience working on multiple Shopify projects, preferably mid to high level. A proactive attitude towards learning and keeping up with the latest trends in web development and Shopify. Join our team and bring your expertise in full-stack development to create powerful and scalable web solutions! Qualification : UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - ComputersPG: Any Postgraduate, Post Graduation Not Required, M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers

Senior PHP Developer Experience Required: 3-6 years of experience in PHP Development Technical Skills: Proficient in PHP, including experience with PHP frameworks like Laravel, CodeIgniter, or Symfony. Experience in developing scalable and high-performance web applications. Strong knowledge of HTML, CSS, JavaScript, and jQuery for front-end development. Familiarity with databases such as MySQL, PostgreSQL, or MongoDB for data storage and management. Experience in working with RESTful APIs for seamless integration. Understanding of web technologies and frameworks for designing dynamic and responsive pages. Knowledge of UI/UX design principles to enhance user experience and interface functionality. Experience with version control systems such as Git for collaboration and code management. Familiarity with SEO best practices to ensure optimized website performance and search engine ranking. Job Responsibilities: Design and develop dynamic web pages, multimedia content, and GUIs based on client requirements. Work closely with technical teams to implement server-side logic and integrate with front-end components. Manage and update website content to ensure it is fresh and relevant for users. Upload and deploy websites onto servers and register them with major search engines for better visibility. Collaborate with writers, designers, and other stakeholders to ensure alignment with UI/UX best practices. Optimize web pages for better user experience, site speed, and overall performance. Ensure that websites are responsive and compatible across different devices and browsers. Maintain and improve websites by adding new features and fixing any reported issues. Desired Candidate Profile: 3-6 years of experience in PHP web development, with a focus on back-end logic and full-stack development. Experience in developing websites and web applications using PHP frameworks such as Laravel, Symfony, or CodeIgniter. Strong knowledge of front-end technologies like HTML5, CSS3, JavaScript, and jQuery for responsive designs. Experience working with databases like MySQL, PostgreSQL, and NoSQL databases. Good understanding of SEO principles and techniques for improving website visibility and search engine ranking. Excellent understanding of UI/UX best practices for designing seamless, intuitive web experiences. Proven experience in deploying websites and web applications, ensuring proper version control (Git). Strong problem-solving and debugging skills to optimize website performance. Effective communication skills for collaborating with cross-functional teams. Join our team and help us create innovative web applications that provide exceptional user experiences!