Status Meetings Jobs in Surat
12 Jobs Found
Project Manager
Netizens Technologies
Project Manager India Development Team (Scrum/English Communication Focus) We are seeking a dynamic Project Manager to lead our day-to-day development team in India, focusing on clear, effective English communication and pragmatic project management based on Scrum. Core Responsibilities: Coordinate software development and operational tasks Manage project workflows using Jira Facilitate clear, consistent communication in English across global teams Balance development work with operational priorities and bug resolution Track project progress and report status to leadership Communication Expectations: Fluent, professional English is critical Proactively communicate project status, challenges, and opportunities Use clear, direct language to prevent misunderstandings Technical Skills: Experienced with Jira project tracking Flexible approach to project methodology Basic understanding of software development processes Ideal Candidate Profile: Strong English communication skills Adaptable project management style Experience managing international/distributed teams Problem-solving mindset Patient and culturally aware
Relationship Manager
Sbi Mutual Fund
Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)
Business Analyst
Knovator Technologies
Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift
Laravel Developer
Deep Technologies
Laravel Developer (Full-time, On-site) Surat, Gujarat We are looking for a skilled and motivated full-time Laravel Developer to join our team in Surat, Gujarat. In this role, you will focus on designing and building web applications using Laravel, troubleshooting implementation issues, and collaborating with both front-end and back-end developers. You will also be responsible for testing and ensuring the functionality of both user-facing and backend systems. Applicants should be prepared to share examples of their previous work, and may be asked to complete a coding challenge as part of the application process. Key Responsibilities: Design and build web applications using Laravel, ensuring high-quality and scalable solutions Troubleshoot implementation issues and debug code to maintain performance Collaborate closely with front-end and back-end developers to deliver seamless project outcomes Test and verify functionality for both users and the backend Ensure smooth integration of systems and components Scale projects based on client feedback and requirements Maintain and optimize web-based applications Basic Requirements: Degree in programming, computer science, or a related field Hands-on experience with PHP, unit testing, and API management (e.g., REST) Strong expertise in designing and building web applications using Laravel Ability to track and report progress on tasks within Laravel Proficiency in troubleshooting and debugging code Experience working in a collaborative environment with front-end and back-end developers Experience testing both user-facing functionality and backend systems Knowledge of integrating various technologies and ensuring smooth system operations Ability to scale projects and make improvements based on client feedback Commitment to maintaining and improving web-based applications Proven Skills & Technical Requirements: Excellent analytical and problem-solving abilities Experience building efficient, reusable, and testable PHP modules Strong knowledge of SQL and database design/querying Proficiency in HTML and JavaScript Practical experience using the MVC architecture in web development Ability to manage and collaborate with multiple teams (design, development, optimization, testing, and deployment) Effective communication skills, both for team collaboration and client-facing interactions Comfortable presenting work in meetings with clients and management Experience discussing project goals and requirements with clients and the development team A strong desire and capacity to continuously learn and grow in the field Qualification : Degree in programming, computer science, or a related field
Business Developer / Sales
Deep Technologies
Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.
Web Development Project Manager
Optimumbrew
About Us At OptimumBrew, we re a dynamic team of listeners, questioners, and collaborative problem-solvers. Our squad is smart, passionate, experienced, and always ready to get things done. With a core of 5+ certified frontend developers, our league of superheroes works in unison to tackle challenges and create innovative solutions. OptimumBrew stands out as a process-driven, adaptive, and human-first company. Your growth is just as important to us as the company s, both professionally and personally. Position: Web Development Project Manager We are seeking a passionate, skilled, and experienced Web Development Project Manager who thrives on building scalable and secure web applications. You ll be working with a talented pool of developers, collaborating and sharing your knowledge to enhance your team s capabilities and deliver exceptional web experiences. Primary Objectives: Lead web development projects from initial concept to successful launch. Roles and Responsibilities: Project Management: Oversee the entire web development lifecycle, from coding and design to testing and final support, ensuring that deadlines, quality, and project goals are met. Technical Change Management: Manage technical changes, source code, and documentation, adhering to best practices and maintaining smooth transitions. Coordination & Communication: Manage the coordination of all development stages, ensuring that every team member stays aligned with project goals and timelines. Architecture Guidance: Provide clear, insightful architectural guidance to ensure scalable, flexible, and efficient applications. Team Collaboration: Organize regular meetings with stakeholders and project members to discuss progress, roadblocks, and next steps. Planning & Execution: Create detailed project plans, track milestones, and ensure that resources are properly allocated to meet project deadlines. Web Architecture: Supervise the development of both frontend and backend architectures, optimizing for high performance, security, and scalability. Technical Skills You Should Have: Front-End Proficiency: Strong expertise in HTML, CSS, and JavaScript. JavaScript Frameworks: Familiarity with AngularJS (version > 2.0) or similar frameworks. Server-Side Skills: Proficiency in server-side programming languages such as PHP, Node.js. PHP Frameworks: In-depth understanding of PHP frameworks like Laravel. Database Knowledge: Familiarity with database technologies such as MySQL. Web Application Experience: Previous experience managing projects in high-volume web environments. Full SDLC Understanding: Solid knowledge of the entire Software Development Life Cycle (SDLC). Key Expertise: HTML, CSS, JS, Bootstrap, jQuery, Angular (version > 2.0), SCSS, PHP, Node.js, Laravel, MySQL. Qualification: Bachelor's Degree in Computer Science, Computer Engineering, or a related field (B.Tech, M.Tech, B.E., M.E. in CSE/IT). Experience: 5 to 10 years of experience in both technological and managerial roles. Work-Life Balance: 22 paid leaves, a 5-day work week, and an environment that prioritizes your well-being. Employee Benefits: Health insurance, life insurance, a pension scheme, and statutory benefits (PF & ESIC). Cultural Fit: A company that values good culture, with yearly picnics, annual sports days, monthly events, and vibrant festival celebrations. Timely Compensation: Salary on time and perks that support your career growth. If you're ready to lead exciting web development projects, work with an amazing team, and help shape the future of OptimumBrew, we'd love to hear from you! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)
Ios Team Leader
Optimumbrew
About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of super heroes includes 10+ certified iOS developers. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth is valuable to us, both professionally and personally. Job Description We are looking for talented iOS team leaders who are passionate about and know-how the process of building scalable and secure functionality on top of the iOS platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Experience in leading a small group of team members. Professional experience with Swift code for iOS. Practical experience in applying OOP techniques and design patterns in everyday coding. Expertise of iOS SDK, different versions of iOS, and how to deal with different screen sizes. Experience working with remote data via REST API and JSON. Proper knowledge of the iOS development life cycle. Understanding of iOS App Code signing process and deployment process. Ability to understand business requirements and translate them into technical requirements. Experience with offline storage, threading, and performance tuning. Experience with development in third-party libraries and APIs. The desire to be continually learning about newly emerging technologies/industry trends & challenges and perform duties with minimal guidance. Solid hands-on experience in developing native iOS apps. Hands-on experience in cloud APIs, push notifications, social sign-in, Crashlytics, and integration of analytics is an added advantage. Proficient understanding of code versioning tools, such as Git and SVN. Experience with performance and memory tuning with tools. Proven leadership skills, including the ability to motivate and lead other talented developers. Ability to take a project from scoping requirements through launch. Experience in dealing with multiple projects. Understanding and familiarity with common code review methods and standards. Experience building and delivering highly scalable, reliable, and complex software systems on time and on budget. Should be ready to learn new things and take challenges. Roles and Responsibilities Bring your own unique expertise to the team and learn from others. Take ownership, be creative, and think outside the box to invent and build solutions to real-world customer problems. Providing technical leadership and guidance on project plans and delivery commitments. Manage the day-to-day activities of an engineering team. Project planning, milestones/deadlines date definition, task estimation, scope of work assessment, etc. Participating in the recruitment process, providing input for performance appraisals. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Lead in architecting and developing new features in accordance with our product roadmap. Accountable for the team's performance, work satisfaction, and growth. Provide thought leadership on industry best practices around design, testing, and security. Design and build advanced applications for the iOS platform. Creating app updates, including bug fixes and additional features, for release. Collaborating with UI and UX designers, as well as software testers, to ensure that each app is presentable and in perfect working order. Proofreading code and correcting mistakes before each app is released. Ensure the best possible performance, quality, and responsiveness of the application. Strictly follow instructions and guidelines given by a project manager. Help maintain code quality, organization, and automation. Fully responsible for mobile app development in the team. Work on improving application performance. Monitoring app reviews to detect areas for improvement. Continuously discover new ways to implement new technologies to improve development efficiency. Help your team solve problems in a way that makes sense for iOS users and our codebase. Join other developers and help to shape the direction of Android development at our company. Insist on a consistent and responsive user experience for every one of our users. Design, build, and maintain high-performance, reusable, and reliable Swift code. Give training to Jr. and fresher developers. Continuous integration and strategy, planning, and execution. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Accountable for the team's performance, work satisfaction, and growth. Establish ways for team members to complete their tasks. Define milestones for a new project. Assign targets to the team, and ensure that the targets are met. Suggest new things and methods of work to the team as and when required. Check the status of assigned tasks daily and resolve issues the team members face. Technical Skills You Should Have Positive thinking and motivator for other team members. Great team player who works well in collaborative situations. A breadth of technical skills and know how to use the right tool for the job. A positive can-do attitude and bring a passion for excellence to the workplace. Translate designs and wireframes into high-quality code. Excellent understanding of Swift, Xcode, Core Data, Auto Layout, Git, iOS Human Interface Guidelines, REST APIs, and JSON. Understand business requirements and translate them into technical requirements. Excellent coding and proofreading skills. Passionate about creating great code. Complex problem solving and the ability to multitask. Top-notch teamwork and communication skills. Creativity and brainstorming. Unwavering curiosity. Familiarity with continuous integration. Eagerness to embrace scalability, reliabili...
Technical Recruiter Hr
Optimumbrew
About Us: At OptimumBrew, we are a team of listeners, problem-solvers, and collaborators. Our team is smart, passionate, and experienced, and we are known for getting things done. Our "league of superheroes" includes 1+ certified Technical Recruiters. OptimumBrew is a process-driven, adaptive, and human-first company that values your growth both professionally and personally. Job Title: Technical Recruiter (HR) We are looking for a talented and passionate Technical Recruiter who understands the process of building scalable, secure, and high-performance teams. You ll work with a group of experienced professionals, building relationships, sharing knowledge, and growing together. If you have a passion for recruitment and an eye for identifying top talent, we d love to have you on board. Primary Objectives: Write and post clear, concise technical job descriptions. Efficiently fill open positions with qualified candidates. Source, interview, and coordinate with potential candidates. Engage with colleges and institutes for campus recruitment and placement. Roles & Responsibilities: Collaborate with managers or CEOs to identify upcoming job openings and recruitment needs. Write detailed job descriptions and post them to job boards and social media platforms like Indeed, LinkedIn, Facebook, and Twitter. Coordinate with colleges and institutes to arrange campus placements and recruitment drives. Identify candidates based on skills and qualifications, screening resumes effectively. Conduct pre-screening calls or video interviews to assess candidates abilities. Perform background checks and reference verification for shortlisted candidates. Coordinate with team leaders to arrange technical interviews and practical rounds. Provide detailed feedback to management about candidate progress and status. Ensure smooth onboarding for new hires to ensure they integrate well into the company. Technical Skills You Should Have: Excellent verbal and written communication skills. Strong interpersonal skills and the ability to make decisions. Effective negotiation skills. Familiarity with the recruitment process and online platforms. Ability to establish strong relationships with college placement cells and educational institutes. Proficiency in Microsoft Office, especially Word and Excel. Key Expertise: Platforms: Indeed, Facebook, Twitter, LinkedIn. Qualifications: Bachelor's Degree in Human Resource Management, MBA, MHRD, or a related field. Experience: 0 to 1 year of experience in recruitment. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : Bachelor Degree in Human Resource Management, MBA, MHRD or equivalent.
Software Engineer (.net Mvc / Core)
Casepoint
About Casepoint Casepoint provides robust, secure, cloud-based eDiscovery solutions that empower leading law firms and multinational corporations to manage their largest matters with confidence. With nearly a decade of rapid growth, we re continuing our global expansion and are looking to add talented individuals to our team. At Casepoint, we value team collaboration, a work-hard, play-hard mentality, open communication, and kindness these core values define our culture. Number of Positions Currently Vacant: 30 Job Overview As a Software Engineer at Casepoint, you'll be the driving force behind the design, development, testing, and maintenance of software systems that help run our business smoothly. You ll work on high-quality software solutions that directly impact customer satisfaction and company efficiency. This isn t just about writing code it s about solving real-world problems and enhancing service through innovation. Key Responsibilities As a Software Engineer, your responsibilities will include: Customer Issue Ownership: Take full responsibility for customer issues reported, ensuring they are resolved efficiently. Troubleshooting & Diagnosis: Research, diagnose, and troubleshoot problems at a detailed level to provide accurate solutions. Development & Testing: Develop and test software modules based on specific requirements and deadlines. Customer Support: Provide customer support in a shift rotation to ensure timely issue resolution. Follow Coding Standards: Ensure adherence to organization coding standards and technical design. Version Control: Use TFS to Check-In/Check-Out code and update the status regularly. Technical Documentation: Prepare clear and concise technical documentation for resolved requests. Issue Escalation: Follow standard escalation procedures for unresolved issues, ensuring internal teams are engaged for timely resolutions. Team Knowledge Sharing: Share and transfer knowledge within the team for continuous improvement. Reporting: Provide daily activity reports to the Reporting Manager and adhere to organizational procedures. Required Skills & Experience To excel in this role, you should have: 1 to 5 years of experience in software development. Proficiency in ASP.NET, MVC, .NET Core, and C#. Experience with MS SQL Server, JavaScript, jQuery, AngularJS, and Web API. Knowledge of PGSQL, and Kendo UI is a plus. Ability to troubleshoot, analyze and resolve issues with a detail-oriented approach. Strong communication skills to interact with customers and internal teams effectively. Compensation & Culture At Casepoint, we believe that an excellent culture creates an excellent product. We recognize the hard work and talent of our team members and ensure they are supported in a nurturing environment that fosters collaboration. We reward talent with competitive compensation and provide career empowerment opportunities for growth. Job Location Surat, India Apply today and help us build the next generation of eDiscovery solutions!
Android Developer
Identixweb Pvt Ltd
Android Developer - Surat We are seeking an Android Developer to develop and maintain applications for diverse Android devices, focusing on seamless integration with back-end services. You will collaborate with engineers across different infrastructure layers to deliver high-quality products. Strong problem-solving and design skills are essential. Roles & Responsibilities: Creating and maintaining Android applications, including developing new features, debugging existing code, and ensuring the applications are optimized for the best user experience. Understand the Android platform, be able to write code in Java, Kotlin, and be familiar with Android development tools. Troubleshoot and resolve any issues that may arise during the development process. Collaborate with other developers to deliver product features as required by the goals of the team. Provide feedback to rest of team on features, coding issues, and general progress in order to foster an environment of growth and excellence. Regularly update product managers on status of work and communicate areas where additional support is needed. Work with other teams to ensure that the application meets the user s expectations. Think critically, solve complex problems, and stay up-to-date on the latest Android technologies. Skills Required: Strong proficiency in Java and Kotlin. Understanding of XML. Experience with Android Native is a plus. In-depth knowledge of Android SDK, Android Studio, and other various tools. Experience developing and publishing Android applications on the Google Play Store. Familiarity with RESTful APIs, JSON, and web services integration. Comfort working with back-end development.
Business Development Executive
Dechcept
Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.
Brand Manager
Dechcept
Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.
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