Status Reporting Jobs in Ahmedabad

Project Coordinator Location: Ahmedabad Experience: 1-3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: To support the project team by maintaining schedules, facilitating communication among stakeholders, and ensuring timely progress of architectural and design projects. Key Responsibilities: Assist in maintaining project schedules, tracking tasks, and coordinating activities across teams. Facilitate smooth communication between architects, designers, clients, and other stakeholders. Prepare and share weekly client updates and monthly project status reports. Document meeting discussions, track action items, and update project timelines accordingly. Identify and raise flags for potential delays or coordination gaps to ensure proactive resolution. Core Competencies: Strong organizational and multitasking skills. Good written and verbal communication skills. Detail-oriented with ability to track multiple project elements simultaneously. Ability to collaborate effectively across teams and client groups. Basic understanding of architectural or design project workflows is a plus. Qualification : Graduate / Diploma in any relevant field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Project Coordinator Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are looking for a detail-oriented and experienced Project Coordinator to join our dynamic software development team in Ahmedabad. The ideal candidate will ensure smooth project execution by maintaining plans, schedules, and budgets, coordinating with stakeholders, and facilitating effective communication across teams. Key Responsibilities: Project Planning and Monitoring: Maintain and track project plans, timelines, work hours, and budgets. Develop and implement project strategies aligned with organizational objectives. Create and manage project calendars to meet deadlines and milestones. Identify risks and issues early and recommend effective solutions. Stakeholder Collaboration: Organize and participate actively in stakeholder meetings. Document and communicate meeting outcomes, actions, and decisions. Manage stakeholder expectations and guide discussions towards optimal solutions. Lead meetings when necessary and distribute minutes promptly. Communication and Documentation: Prepare presentations and project materials for meetings. Maintain thorough and up-to-date project documentation. Follow up on action items to ensure timely completion. Project Execution and Quality Assurance: Monitor progress to ensure deadlines are met and deliverables meet quality standards. Support project teams with assigned tasks as needed. Adjust project plans in response to changes or emerging challenges. Ensure adherence to project management frameworks and best practices. Qualifications & Skills: Proven experience as a Project Coordinator or in a similar role within software development. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in project management tools and software. Ability to manage multiple stakeholders and facilitate teamwork. Detail-oriented with a proactive problem-solving attitude. Join our team in Ahmedabad and contribute to delivering successful software projects with effective coordination and communication!

Job Title: Project Coordinator Location: Ahmedabad, India About Metizsoft Metizsoft Solutions Pvt Ltd offers a collaborative and dynamic culture designed to foster long-term career growth. We take pride in our continuous evolution and innovation, driven by a skilled and dedicated project management team. Join us to be a part of an environment that values creativity and excellence. Job Description We are looking for a highly qualified Project Coordinator to support and maintain Metizsoft s position as an industry leader. You will play a key role in developing work plans, tracking progress, and coordinating resources to ensure project success. The ideal candidate will have strong production experience and excellent communication skills to deliver regular updates to management and stakeholders. Key Responsibilities Collaborate with managers and clients to define clear project requirements, scopes, and objectives aligned with organizational goals. Coordinate internal teams and external resources to keep projects within scope, on schedule, and within budget. Monitor project progress, adapting timelines or scope as needed to ensure optimal results. Assign tasks based on team members strengths and skill sets to maximize productivity. Support skill development across teams and facilitate knowledge sharing. Maintain project performance databases to track milestones and overall progress. Report project risks and outcomes to management; escalate issues appropriately. Serve as the primary communication link between internal teams and external vendors or partners. Strengthen partnerships with third-party vendors and researchers to support project objectives. Requirements Minimum of 3 years experience in project coordination. Proven ability to coordinate teams and manage client relationships effectively. Demonstrated success working within corporate environments and interacting with all levels of management. Strong written, verbal, and presentation communication skills. Bachelor s degree or equivalent in a relevant field. Professional certification such as PMP (Project Management Professional) is highly desirable. Work in a supportive and innovative company culture focused on career growth. Engage with diverse projects and cross-functional teams. Opportunity to build strong professional relationships with internal and external stakeholders. Be part of an organization committed to delivering excellence and innovation.

Job Title: SEO Executive Location: Ahmedabad, India Education: B.E., B.Tech, MCA, M.E., M.Tech or equivalent technical degree About Media NV Established in 2014, Media NV is a leading multinational digital marketing company headquartered in North America, with a key office in Ahmedabad. We pride ourselves on fostering a family-like work environment, where your growth and success directly contribute to our shared achievements. Our passionate team combines creativity, technology, and marketing expertise to help brands thrive in the digital world. Whether you need local or outsourced marketing solutions, Media NV is your trusted partner to achieve business growth and online success. Key Responsibilities On-Page SEO Optimization: Conduct comprehensive keyword research to identify high-potential SEO opportunities. Optimize website content, meta descriptions, headers, and images for targeted keywords. Enhance website architecture and URL structures to improve user experience and crawlability. Ensure mobile responsiveness and fast page load times across devices. Off-Page SEO Strategies: Develop and implement effective link-building campaigns to boost domain authority and rankings. Collaborate with influencers, bloggers, and webmasters to secure high-quality backlinks. Monitor backlink profiles to identify risks and opportunities for improvement. Technical SEO: Perform regular SEO audits to detect and resolve crawl errors, broken links, and sitemap issues. Implement schema markup, AMP, and structured data for better search visibility. Work closely with web developers to ensure SEO best practices are applied throughout the website. Content SEO Collaboration: Partner with content creators to align SEO strategies with engaging content formats. Optimize blogs, landing pages, and product descriptions based on data-driven keyword insights. Create content that balances user engagement with search engine optimization. Performance Monitoring & Reporting: Use SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs for performance tracking. Analyze organic traffic, keyword rankings, conversions, and engagement metrics. Deliver regular SEO performance reports with actionable recommendations. Industry Awareness: Stay updated with the latest SEO trends, Google algorithm changes, and best practices. Experiment with new SEO tools and tactics to maintain competitive advantage. Competitive salary with guaranteed increments. Five-day workweek (Monday to Friday) with no sandwich leave policy. Comprehensive health insurance benefits. Regular team gatherings and outings. Supportive, collaborative, and growth-oriented work culture. Generous leave policies to support work-life balance. Opportunities for professional development and learning. Recognition and rewards for outstanding performance. Apply now to join Media NV in Ahmedabad and elevate your SEO career with a dynamic and innovative digital marketing leader! Qualification : B.E., B.Tech, MCA, M.E., M.Tech or equivalent technical degree

Job Title: Senior SEO Executive Location: Ahmedabad, India Education: Any Graduate Experience: 3-5 years in SEO or digital marketing About Media NV Founded in 2014, Media NV is a multinational company headquartered in North America, with offices in Ahmedabad and Chandigarh. At Media NV, you re more than just an employee you re part of a family. We are passionate about creating the best products using cutting-edge technology. Our team is made up of driven, creative professionals dedicated to integrating businesses into the digital landscape and helping them grow. We re currently expanding our team and looking for a talented Senior SEO Executive based in Ahmedabad. Job Summary As a Senior SEO Executive at Media NV, you will lead initiatives to improve the company s organic search presence. You will develop and implement advanced SEO strategies, conduct technical audits, optimize content, and collaborate with multiple teams to drive sustained organic growth. This role requires a strategic mindset, technical SEO expertise, and hands-on execution to maximize search engine visibility. Key Responsibilities SEO Strategy Development Create and implement effective SEO strategies to increase organic traffic and search rankings. Perform in-depth keyword research and apply insights to optimize website content. Stay updated on industry trends and search engine algorithm changes to maintain best practices. On-Page Optimization Optimize landing pages, blogs, product pages, and other digital assets for target keywords. Conduct regular on-page SEO audits, enhancing meta tags, headings, URLs, and internal linking. Ensure content aligns with user intent and offers an excellent user experience. Technical SEO Perform comprehensive technical SEO audits; address crawl errors, broken links, and site speed issues. Implement mobile-friendly designs, schema markup, and optimize site architecture. Monitor site performance using SEO tools such as Google Search Console and Screaming Frog. Content Strategy & Link Building Collaborate with content teams to produce SEO-optimized blog posts and website content. Identify backlink opportunities and build high-quality links to improve domain authority. Analyze competitor strategies and implement tactics to outperform them organically. Data Analysis & Reporting Use SEO analytics tools (Google Analytics, SEMrush, Ahrefs, Moz) to track SEO KPIs. Prepare regular reports on organic traffic, rankings, conversions, and growth insights. Make data-driven recommendations for continuous SEO improvements. Team Collaboration & Leadership Work cross-functionally with marketing, content, web development, and social media teams. Mentor junior SEO and digital marketing team members, sharing best practices. Required Skills & Qualifications Proven 3-5 years of SEO experience with measurable success in organic growth. Deep knowledge of technical SEO, keyword research, content optimization, and link-building strategies. Proficient with SEO tools like Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog. Strong understanding of content s role in SEO and ability to collaborate with content creators. Excellent analytical skills with the ability to interpret data and provide actionable insights. Strong written and verbal communication skills. Ability to adapt to changing SEO algorithms and industry trends. Competitive salary with guaranteed increments. Share options and performance-based rewards. 5-day workweek (Monday to Friday). Comprehensive health insurance benefits. Monthly team dinners and regular team outings. Supportive and growth-focused work environment. Generous leave policies. Excellent opportunities for learning and career development. Employee rewards and recognition programs. Qualification : Any Graduate

Business Analyst (Presales) Location: Ahmedabad Job Overview: We are seeking a Business Analyst with strong presales experience to join our team. The ideal candidate will possess a proven track record in areas such as requirement scoping, functional analysis, technology solution design, cost estimation, and proposal preparation. You will work closely with the sales team to create innovative solutions, contribute to proposals, and ensure successful delivery of client requirements. This role involves collaboration with clients, internal teams, and stakeholders to define project scopes and deliverables, as well as providing detailed costings for proposals. Primary Responsibilities: Proposal Development & Management: Collaborate with the sales team to create proposals and pitches for business opportunities. Manage the entire proposal lifecycle, from scope finalization to proposal submission, ensuring the solution meets client requirements. Assist in preparing detailed costings for clients, ensuring that contracts remain profitable. Client Interaction & Requirement Gathering: Work closely with clients to understand their needs and capture detailed requirements. Serve as a liaison between business development managers, clients, and internal teams to ensure smooth communication and understanding of client expectations. Solution Design & Innovation: Guide clients on innovative solutions, helping to identify win themes, and develop a value proposition for each opportunity. Contribute to solutioning, design, estimation, sizing, and proposal writing for complex opportunities. Collaboration with Stakeholders: Coordinate with multiple stakeholders, business units, and partners for large-scale and complex business opportunities. Provide support in cross-functional collaboration to ensure that the solution aligns with organizational capabilities and client needs. Presales Expertise & Proposal Writing: Develop presales collateral, including wireframes, ballparks, and estimations, to guide proposal flow. Present proposals to clients and stakeholders, articulating the solution and its benefits. Ensuring Delivery Alignment: Ensure that the proposed solutions can be delivered by the company's service teams, meeting client requirements. Proactively address any potential roadblocks or risks to ensure that proposals align with timelines, budgets, and scope. Proposal Presentation & Client Interaction: Present the final proposals to clients alongside the sales team, clearly communicating the value proposition and addressing any concerns or questions. Assist in responding to requests for information (RFIs) and requests for proposals (RFPs). Experience Requirements: Proven Track Record: Demonstrated success in requirement scoping, functional analysis, technology solution design, effort estimation, proposal preparation, and client presentations. Presales Experience: Experience in a presales role, including working on innovative solutions, win themes, proposal flow, and value propositions for Fixed Price, T&M, and Service-based engagements. Solutioning & Proposal Writing: Hands-on experience in solutioning, designing, estimating, sizing, and writing proposals. Stakeholder Collaboration: Ability to collaborate effectively with multiple business units, stakeholders, and external partners for complex opportunities. Process-Oriented Approach: Strong adherence to internal processes for reporting, approvals, and proposal submissions. Exposure to Digital Technology Stacks: Significant exposure to technology domains such as UX, Mobility, IoT, eCommerce, and other digital technologies. Communication Skills: Excellent written and verbal communication skills with the ability to present complex solutions clearly to clients and internal teams. Independent & Collaborative Work Style: Ability to work independently and collaborate effectively within a team-oriented, dynamic environment. Qualifications: Bachelor s Degree in Business, Technology, or a related field. 4+ years of experience in presales, business analysis, or a similar role, with a strong focus on technology solutions. Experience with solutioning, proposal writing, and cost estimation. Strong communication, presentation, and client interaction skills. Familiarity with digital technology stacks such as UX, Mobility, IoT, eCommerce, etc. This is a fantastic opportunity for a Business Analyst with presales experience to drive business success through innovative solutions and collaborative efforts. If you have a background in solution design, cost estimation, and client proposal management, we encourage you to apply. Qualification : Bachelors Degree in Business, Technology, or a related field.

Job Title: Project Manager (PHP) Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10 to 14 years Openings: 1 What You Will Do: Oversee end-to-end execution of web and mobile projects, ensuring timely delivery and high-quality standards. Lead and manage cross-functional teams to define project scope, objectives, and deliverables. Utilize strong core PHP skills and problem-solving abilities to ensure efficient project execution. Collaborate with clients and internal teams to communicate project requirements, status updates, and project deliveries. Manage client communications, including project milestones, deadlines, and team coordination. Demonstrate expertise in web development, including routing, adding JS, UI components, and handling template integration. Leverage tools like Knockout JS, GIT, and SVN for version control and collaboration. Apply Agile methodology and use tools like JIRA for project tracking and management. Conduct risk analysis and ensure successful project delivery by effectively utilizing team resources. Track and report project progress, ensuring alignment with the planned schedule. Coordinate with design and QA teams for project design and testing before delivery. Facilitate key decisions regarding code and design reviews, as well as risk strategies. Manage multiple projects simultaneously across different stages while ensuring operational consistency and standardization. Optimize time management, organizing workloads to maximize productivity and meet deadlines efficiently. What Qualifications You Will Need: Experience: Minimum of 4 years in web and mobile development, with at least 4 years as a Project Manager. Technical Skills: Strong proficiency in core PHP development. Familiarity with web development practices, including JS integration and UI component handling. Knowledge of version control tools like GIT and SVN. Experience with Knockout JS and a solid understanding of Agile methodology and JIRA. Strong understanding of architecture, database management, and plugin development. Ability to manage and execute risk strategies, ensuring successful project delivery. Communication Skills: Excellent written and verbal communication skills for effective client and team interaction. Ability to explain technical tasks clearly to the team and guide them through execution. Leadership and Management: Proven experience managing project design, testing, and ensuring timely deliveries. Ability to manage multiple projects simultaneously at different stages, ensuring consistency and quality. Strong leadership skills with a focus on team collaboration and client satisfaction. Qualification : Any Graduate / Post Graduate

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

Junior Business Development Executive - CodeEpsilon Services CodeEpsilon Services is seeking a Junior Business Development Executive with excellent oral and written English skills to join our dynamic team. The ideal candidate will have a passion for sales and a proven track record in IT outbound sales or telemarketing, particularly in the European/US market. Key Responsibilities: Generate and qualify leads through market research, cold calling, and various lead generation platforms. Follow up regularly on existing leads and manage the sales pipeline effectively. Prepare compelling proposals, presentations, and maintain strong social skills to engage clients. Re-qualify leads from trade shows, events, mailers, email campaigns, and other marketing initiatives. Compile and submit weekly and monthly reports on lead conversion rates and sales funnel status. Collaborate with internal teams to optimize lead generation efforts and improve sales strategies. Strong verbal and written communication and interpersonal skills. Willingness to work in night shifts if required. Skills & Qualifications: Prior experience in IT outbound sales or telemarketing, particularly in the European/US markets. Excellent proposal writing, presentation, and client interaction abilities. Strong communication skills, both oral and written. Ability to work independently and as part of a team. Highly motivated and goal-oriented.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Description Project Manager/Project Coordinator We are seeking a dynamic and detail-oriented Project Manager/Project Coordinator with 5 8 years of experience to oversee and drive project success. The ideal candidate will be responsible for planning, executing, and managing projects, ensuring they are delivered on time, within scope, and within budget. This role requires excellent communication, coordination, and organizational skills, along with a solid understanding of Agile methodologies and project management tools. Key Responsibilities Develop project plans, identify key milestones, and create detailed timelines for project completion. Lead and coordinate project management teams, delegating tasks to meet project goals efficiently. Track project progress, manage budgets, and ensure timely delivery of deliverables. Prepare and present detailed reports on project status and expenditure to upper management. Facilitate weekly project reviews and other key meetings to update progress and align stakeholders. Proactively identify risks and implement solutions to maintain project momentum. Required Skills & Expertise Strong knowledge of resource planning, management reporting, and project structure improvement. Proven ability to manage client communication and foster team collaboration across departments. Experience working closely with executives from different business units. Proficiency in Agile methodologies and Software Development Life Cycle (SDLC) processes. Hands-on experience with tools such as Azure DevOps and Jira. Excellent written and verbal communication skills.

Description This role involves inspecting, cleaning, transforming, and modeling data to support decision-making. This field demands attention to detail, patience, and a dedication to learning as you identify trends, create and manage reports. As a data professional, you will need to be good at mining business data from disparate sources and collating it for analysis. There will also be an emphasis on understanding your own company and the industry at large quickly. Analyzing aims to extract actionable insights from raw data that can influence strategies and operations. Responsibilities Gather data from primary and secondary sources, ensuring the upkeep of databases and data systems. Detect, examine, and decode trends or patterns within intricate datasets. Cleanse data and scrutinize computer-generated reports and outputs to identify and rectify coding errors. Coordinate with management to align business and informational priorities. Identify opportunities for process enhancements. Employ statistical techniques to scrutinize data and produce actionable business insights. Collaborate with the management team to determine and rank the needs of different business units. Convey insights through both reports and visual presentations. Partner with engineering and product development teams to understand business requirements. Engage with managers from various departments to specify data requirements for analysis projects tailored to their unique business processes. Requirements 2-6 years of experience. B.E/B.Tech(computers), B.Sc CS/IT, BBA, MBA in project management, M.Sc CS/IT, M.E/M.Tech is required. Must have strong communication, presentation, interpersonal skills, and vendor management. PMP certification and Project management certifications are plus. Must have great leadership skills Adapt at project and change management Must possess good financial acumen Must have good interpersonal skills Qualification : 2-6 years of experience. B.E/B.Tech(computers), B.Sc CS/IT, BBA, MBA in project management, M.Sc CS/IT, M.E/M.Tech is required.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Job Title: Business Development Executive Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are seeking a results-driven Business Development Executive in Ahmedabad with proven experience in closing projects involving technical and functional solutions. The ideal candidate will combine strong sales communication skills with a deep understanding of technology to engage prospects and clients effectively. Your ability to generate leads, analyze client requirements, and close deals will play a crucial role in achieving business growth targets. Key Responsibilities: Generate qualified leads from sources other than freelancing portals such as Upwork, Guru, PPH, Freelancer.com, etc. Source and communicate with potential clients from freelancing platforms but close deals outside these portals. Manage the end-to-end sales cycle for technical projects, including requirement analysis, client communication, and deal closure. Conduct technical and functional analysis of client requirements to provide tailored solutions. Research API feasibility and coordinate with clients to meet their integration needs. Consistently achieve quarterly sales targets of USD 25,000 or more individually. Maintain strong relationships with prospects and clients to foster long-term partnerships. Required Skills & Qualifications: Demonstrable experience in business development and project closure in technology-driven environments. Strong understanding of APIs, software solutions, and their practical applications. Excellent communication and negotiation skills with a technical and functional background. Proven track record of generating and converting leads from multiple sources. Ability to meet and exceed sales targets consistently. Self-motivated and goal-oriented with strong research skills. Work in a dynamic environment with cutting-edge technologies. Opportunity to grow your career with attractive sales incentives. Collaborate with a skilled and motivated team in Ahmedabad. If you re passionate about driving sales and closing technical projects, apply now to join our growing team in Ahmedabad!