Storage Management Jobs in Bengaluru
1337 Jobs Found
Systems Engineer
Fortinet Technologies
Systems Engineer Pre-Sales Location: Bangalore Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader dedicated to safeguarding people, devices, and data everywhere. We are seeking a Systems Engineer to join our pre-sales team and contribute to enterprise customer success across India. Role Overview As a Pre-Sales Systems Engineer, you will act as a technical consultant to sales representatives, providing expertise throughout the pre-sales, sales, and post-sales stages. You will be instrumental in designing solutions, demonstrating capabilities, and ensuring successful deployments of Fortinet products. Key Responsibilities Pre-Sales Strategy: Qualify leads from a technical perspective, participate in pre-bid meetings, and respond to RFPs. Technical Resource: Serve as the lead technical contact during sales calls and deliver Proof-of-Concepts (POCs) and product demonstrations. Post-Sales & Documentation: Act as the primary technical contact for assigned accounts and maintain detailed documentation for customer solutions and workflows. Partner Enablement: Train and provide technical guidance to channel partners to enhance their capabilities. Advisory: Develop presentations, case studies, and white papers to clearly articulate Fortinet s value proposition. Required Skills & Experience Professional Background: 10+ years of experience in technical/pre-sales support as a sales or systems engineer. Hands-on Expertise: 5 7 years of experience in networking and security solutions. Domain Knowledge: Strong understanding of SD-WAN, SDN, cloud security, virtualization, and NFV. Industry Experience: Experience in OEM environments is preferred. Soft Skills: Excellent presentation, communication, and stakeholder management skills. Global Impact: Contribute to solutions impacting 660,000+ customers worldwide. Rewards: Competitive Total Rewards package supporting health and financial well-being. Culture: A supportive environment that values diverse backgrounds and perspectives.
It Systems Administrator
Postman
IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.
General Manager - Network Infra & Security
Brigade Enterprises Ltd
Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Purchase Executive
Ebsl Automat
Job Title: Purchase Executive Home Automation Solutions Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a pioneer in home automation and smart living technologies, dedicated to delivering innovative solutions that enhance comfort, convenience, and security. We are looking for a motivated Purchase Executive to join our team and play a key role in sourcing the best products and components for our home automation projects. Position Overview As a Purchase Executive, you will be responsible for the strategic procurement of high-quality home automation materials, ensuring timely delivery, cost optimization, and vendor relationship management. Your role will directly impact project success and customer satisfaction through efficient supply chain management. Key Responsibilities Procurement Strategy: Develop and implement effective purchasing strategies to meet project timelines and budget goals. Vendor Management: Identify, evaluate, and select suppliers based on quality, cost, and delivery capabilities. Build and maintain strong vendor partnerships. Sourcing: Conduct market research to discover new suppliers, innovative products, and technologies in home automation. Purchase Order Management: Prepare and process purchase orders accurately, coordinating with internal teams for validation. Price Negotiation: Negotiate pricing, contracts, and terms to achieve cost savings while maintaining quality and delivery standards. Inventory Management: Monitor stock levels, collaborate with warehouse teams to manage storage, and avoid stock shortages or excess. Quality Assurance Coordination: Work with QA teams to ensure procured products meet company standards. Documentation & Reporting: Maintain precise records of procurement activities, contracts, and vendor performance; generate reports on cost savings and inventory. Budget Compliance: Assist in managing procurement budgets and ensuring financial discipline. Industry Knowledge: Stay informed about emerging trends and best practices in home automation procurement. Qualifications & Requirements Bachelor s degree in Business Administration, Supply Chain Management, or related field. Minimum 1 year of experience in procurement or purchase roles, preferably in home automation, technology, or related industries. Solid understanding of home automation products and technologies. Strong negotiation, communication, and vendor management skills. Proficient in procurement software, MS Office, and inventory management principles. Detail-oriented, analytical, and able to work independently as well as collaboratively. Familiarity with procurement regulations and legal requirements. Skills & Profile Must Have: Positive attitude, growth mindset, persistent follow-up, excellent communication skills, and at least 1 year of experience selling or purchasing technology solutions. Good to Have: Aggressive sales approach, computer and internet proficiency, experience in home automation or home theatre industry, and strong written communication skills. Compensation: Competitive, as per industry standards. Qualification : Bachelors degree in Business Administration, Supply Chain Management, or related field
Technical Staff, Software Engineering
Dell Technologies
Technical Staff, Software Engineering CTO Storage Team Location: Bengaluru, India Team: CTO Storage Company: Dell Technologies Role Overview You will architect and lead the development of advanced storage architectures focusing on data path technologies across Dell s storage portfolio. This senior technical role involves innovation in AI-driven infrastructure, storage protocols, and system integration, collaborating closely with product teams, management, and external partners to deliver cutting-edge solutions. Key Responsibilities Present innovative storage technology ideas to executive leadership. Architect detailed product designs including functionality, performance, integration, and hardware needs. Lead prototyping, testing, and validation efforts focusing on scalability and performance. Collaborate cross-functionally to build POCs and MVPs ensuring seamless integration of technologies. Mentor and uplift junior engineers and peers, encouraging innovative thinking and solutions. Essential Requirements Experience: 15+ years with Bachelor s degree, OR 12+ years with Master s degree, OR 8+ years with PhD, OR equivalent experience Expertise in AI-driven operations, telemetry, data integration, and storage connectivity/protocols. Deep knowledge of: Filesystem data paths, object protocols, Linux kernel ecosystem. Storage & networking drivers and standards. Unstructured & structured data ecosystems and connectors. Drive technologies and hardware ecosystem (CPU, PCIe, networking, DPU, offload engines). Strong programming skills in Embedded C and Python on Linux OS. Active contributions to open-source or tech communities, plus demonstrated leadership in mentoring. Desirable Qualifications Advanced certifications or publications in Storage Software, AI, Deep Learning, or related fields. Proven track record of leading impactful, innovative projects. Ongoing engagement with open-source projects or technical communities. Join a team pushing boundaries in storage and AI infrastructure, shaping the future of data management with innovative technologies. Collaborate with industry experts and enjoy growth opportunities while making a meaningful impact.
Partner Engineer, Google Cloud
Google Careers
Partner Engineer, Google Cloud Google - Bengaluru, Karnataka, India Join Google in Bengaluru, Karnataka, India and become a key enabler of the Google Cloud partner ecosystem! We're looking for a seasoned Partner Engineer to work closely with our partner development managers, fostering growth and providing crucial technical support to our partners. Your expertise will be vital in understanding our partners' technical capabilities and recommending the ideal partners and solutions to our valued customers. In this role, you will guide partners in leveraging Google Cloud services to accelerate their time-to-market, differentiate themselves from competitors, and unlock new avenues for business growth. You will be instrumental in ensuring our partners' success during the critical migration and deployment phases, equipping them with full access to Google Cloud's essential artifacts, tools, templates, and best practices. You will also play a key role in educating prospective partners on Google Cloud's features, assisting them in building innovative solutions, and collaborating with our product marketing and engineering teams to drive continuous improvements to our Google Cloud offerings. Google Cloud is committed to empowering organizations worldwide to digitally transform their businesses. We deliver enterprise-grade solutions powered by Google s cutting-edge technology and provide developers with sustainable building tools. As a trusted partner for customers across more than 200 countries and territories, we enable growth and solve their most complex business challenges. Responsibilities: Empower System Integrator (SI) partners and Independent Software Vendors (ISV) technical teams by enhancing their skills, capabilities, and capacity through effective prototyping and compelling product integration demonstrations. Guide customers through thorough assessments of their existing legacy application environments. Collaborate closely with partner managers to strategically identify and recruit high-potential partners within the market and diligently monitor their delivery capabilities. Drive the successful onboarding of ISV partners to the Google Cloud Marketplace and empower SI partners to achieve successful pilot projects, impactful proof-of-concept deployments, and seamless transitions to production workloads. Develop comprehensive partner technical development plans aligned with annual planning cycles and actively promote technical wins for SI partners, ensuring strong alignment with customer opportunities. Partner with ISV/SI partners to create valuable solution documentation, engaging joint technical articles, informative webinars, and other collaborative content. Build solution-focused technical assets designed to benefit both internal and external partners. Provide expert recommendations on integration strategies, robust enterprise architectures, scalable platforms, and essential application infrastructure required for the successful implementation of comprehensive solutions on Google Cloud. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in cloud architecture, working with a system integrator as an architect or in a delivery role, providing solutions directly to end customers. Proven experience with data migration strategies and the successful movement of production systems in on-premise/data center environments or in various migration to cloud scenarios. Hands-on experience in designing and building architectures and with the seamless migration of workloads to cloud environments. Solid experience with diverse database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL, etc.). Preferred Qualifications: Demonstrated experience in building strong and productive business partnerships. Significant experience in cloud migrations and application modernization, effectively translating customer business needs into innovative cloud-centric solutions. Practical experience working with data and Artificial Intelligence/Machine Learning (AI/ML) workloads. In-depth knowledge of application data management architectures, including storage subsystems, high availability strategies, backup and recovery procedures, disaster recovery planning, performance optimization, scalability considerations, robust security measures, effective monitoring practices, and comprehensive database management. Exceptional ability to conduct engaging and informative technical discussions and engagements. Excellent communication skills, both written and verbal. Qualification : Bachelor's degree or equivalent practical experience.
Oracle Cloud Operation Engineer
Oracle
Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.
Infrastructure Specialist: Azure Platform
International Business Machines Corporation
Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A
Administrator
Wipro Limited
Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO yes, we love acronyms) Wipro isn t just a company we re a digital transformation playground. With 230,000+ minds across 65 countries, we help businesses rethink, reimagine, and reinvent themselves for a world that never stands still. Whether it s cutting-edge tech, creative consulting, or engineering wizardry, we ve got the tools (and the talent) to make innovation happen. Curious? Dive deeper at www.wipro.com Your Role: Digital Lifeguard (Official Title: Technical Support Engineer) Your mission, should you choose to accept it, is simple (but not really): Keep our clients digital worlds spinning smoothly. Software hiccups? Hardware meltdowns? Network nightmares? You ll be the fixer, the troubleshooter, the digital hero they need. What You ll Do (Your Superpowers in Action) Answer the call (or email or chat ) and do it fast. Every second counts when tech breaks. Solve service requests with Sherlock-level precision and keep quality sky-high while you re at it. Guard the kingdom monitor networks, servers, systems, storage, and all things digital to keep them in top shape. Track every ticket from Help, my mouse isn t working to Why is the server on fire? and get them fixed on time. Play detective analyze recurring problems and hunt down root causes before they grow into bigger monsters. Be the emergency hotline especially when high-priority issues demand immediate action. Install, configure, and sprinkle some magic making sure all hardware and software requests are handled flawlessly. Keep clients happy and escalate nothing (unless absolutely necessary). Give access where access is due provisioning applications and user rights as needed. Backups are your BFF always keeping critical data safe and sound. Tag-team with onsite teams for those especially tricky puzzles. ChatBOT whisperer review logs and ensure no service request gets lost in translation. What Success Looks Like 100% SLA Adherence You beat the clock, every time. Zero escalations Clients love you, management trusts you. Inbox full of thank-you emails You know you re doing it right. This isn t just another job. It s a reinvention playground. Here, your career, your skills, and your ambitions evolve constantly. We believe in bold goals, creative solutions, and reinventing the future together. Plus, we explicitly welcome applications from persons with disabilities because diversity isn t just a checkbox for us it s a superpower. Come to Wipro. Let s build tomorrow, today.
Customer Support Administrator (night Shift)
Solaredge Technologies
Support Administrator Night Shift (US Time Zone, Voice Support) Location: Bangalore, India Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, powering homes and businesses across 133+ countries. With a commitment to innovation and sustainability, we offer intelligent solar inverters, battery storage, EV charging, and complete home energy management solutions. We are looking for a Support Administrator to join our dynamic team and play a vital role in ensuring seamless support operations for our customers and internal teams. About the Role As a Support Administrator, you will be responsible for handling case escalations, processing replacement part shipments, and assisting the technical support team with shipping, case management, and reimbursement inquiries. You will be the key point of contact for internal employees and customers, ensuring smooth communication and resolution of their concerns. This role requires working exclusively in night shifts (US Time Zone) and handling voice support. Key Responsibilities Customer & Internal Support: Answer customer and internal calls regarding shipment status and proactively communicate about any shipping delays or resolutions. Case Management: Follow up on cases that need additional information and ensure timely resolution. Shipment Handling: Process shipment inquiries, create return shipping labels, and coordinate part number updates for accuracy. Escalation Management: Handle reimbursement inquiries, out-of-warranty claims, and escalate complex cases to the appropriate teams. Cross-Team Coordination: Work closely with upper-level technical support and other departments to ensure smooth case processing and shipment accuracy. Job Requirements High school diploma or equivalent (Bachelor s degree preferred). 1-2 years of experience in Administrator, Processor, Customer Support, or a similar role. Strong customer service skills, with the ability to stay calm in challenging situations. Proficiency in Microsoft Excel and other Microsoft applications. Excellent data entry and typing accuracy. Strong communication, problem-solving, and analytical skills. Ability to prioritize and multitask efficiently in a fast-paced environment. Competitive salary and benefits package Career growth and skill development opportunities Diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers At SolarEdge, our success is built on the talent and passion of our people. Join us in creating a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : High school diploma or equivalent
Japanese Speaking Technical Service Specialist
Solaredge Technologies
Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!
Language Trainer
Solaredge Technologies
Power the Future with Us! Location: Bengaluru, India Reporting to: Service Manager SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, operating in 34 countries with millions of installations across 133+ nations. Our innovative portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a dynamic and experienced Language Trainer to enhance communication skills within our team in Bengaluru. If you have a passion for language training, expertise in dialect coaching, and a knack for helping others improve their language proficiency, we d love to hear from you! Key Responsibilities Develop & deliver customized language training programs based on agents proficiency levels. Provide specialized coaching to improve pronunciation, dialects, and regional accents. Use interactive methods such as multimedia resources and activities for engaging lessons. Assess & evaluate agents progress through tests, quizzes, and personalized feedback. Coach on cultural nuances to enhance language understanding and contextual accuracy. Lead group discussions, workshops, and seminars to refine conversational and presentation skills. Identify learning gaps and provide constructive feedback for improvement. Stay updated on the latest language training methodologies and tools to enhance training quality. Job Requirements 2+ years of experience in language training. Proven expertise in dialect coaching. Strong verbal and written communication skills. Excellent multitasking abilities and adaptability. Ability to identify learning gaps and provide effective feedback. Bachelor s degree in Language, Education, or a related field (preferred). Be part of a global leader in clean energy innovation. Career growth & skill development opportunities. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we recognize that our strength lies in our people. Join us and help shape a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : Bachelors degree in Language, Education, or a related field
Workforce Management Specialist
Solaredge Technologies
Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!
Technical Voice Support Specialist (night Shift)
Solaredge Technologies
Power the Future with Us! Location: India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our cutting-edge products include solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for dedicated and enthusiastic Customer Support Specialists to provide exceptional voice support to our US-based customers while collaborating with regional stakeholders in India. This position requires working exclusively in night shifts (US Time Zone) and providing voice support. What You ll Be Doing Handle inbound calls from US customers with professionalism and patience. Navigate cultural differences and address language barriers with tact and understanding. Troubleshoot and resolve customer issues related to SolarEdge products and services. Collaborate effectively with regional stakeholders to enhance the customer experience. Work closely with the local team in India to improve support processes and share insights. Maintain accurate records of all customer interactions in the CRM system. Contribute to process improvement by identifying trends and providing feedback. Participate in training sessions to stay updated on product knowledge and best practices. Excellent English communication skills (verbal and written). Ability to understand and work with various accents, especially American accents. 1-3 years of experience in customer support, preferably in a voice support role. Strong problem-solving skills and ability to think on your feet. Engineering or technical qualification is a must. Patient and empathetic approach to customer service. Proficiency in CRM systems and basic computer skills. Willingness to work night shifts aligned with US time zones. Familiarity with the tech industry is a plus. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Diverse and inclusive work environment. Transportation and meal allowances for night shift workers. At SolarEdge, we believe our people are our greatest asset. If you re passionate about delivering top-notch customer support and want to be part of the renewable energy revolution, we d love to hear from you! Apply today and take the next step in your career!
Mainframe Service Delivery Lead
Dxc Technology
Lead the Future of Mainframe Technology as an IBM Mainframe Technical Lead! Location: Hyderabad, India We are seeking an experienced IBM Mainframe Technical Lead with a strong background in IBM z Hardware, Storage (Disk & Tape), and Data Center Management. This role requires deep expertise in system programming, infrastructure management, disaster recovery, and team leadership to drive complex infrastructure projects and ensure seamless mainframe operations. The ideal candidate will have a proven track record in architecture, technology leadership, vendor management, and high-severity incident handling, along with the ability to mentor and guide technical teams. Key Responsibilities Technical Expertise & Mainframe Infrastructure Management Provide technical leadership in IBM z Hardware, Storage, and Data Center operations. Hands-on experience in z/OS, Storage, CICS, DB2/IMS, Capacity Planning, and Networking. Lead hardware & software refresh initiatives with a strong understanding of IBM Mainframe technology. Manage complex infrastructure projects with multiple dependencies, including ISV products. Ensure high availability and batch SLA compliance, taking proactive measures to mitigate risks. Leadership & Team Management Lead and mentor technical teams, ensuring skill development and career growth. Provide direction to Team Leaders and support resources. Foster a collaborative, cooperative, and motivational leadership approach. Drive people development, talent retention, and career progression strategies. Architecture, Disaster Recovery & Vendor Management Offer architecture and technology leadership to delivery teams. Ensure seamless disaster recovery planning, implementation, and process adherence. Manage mainframe hardware and software vendor contracts efficiently. Maintain a clear understanding of client business needs, mainframe utilization, and future projections. Incident Management & Risk Mitigation Handle high-severity incidents and major recovery efforts effectively. Lead incident recovery bridges and drive resolution strategies. Track availability metrics and take foresighted actions to prevent SLA breaches. Manage change processes to ensure business continuity. Software & Compliance Oversight Provide technical support for software solutions and infrastructure-related concerns. Ensure compliance with software audits and licensing requirements. Identify areas for process improvement and drive technology upgrades. Required Skills & Experience 15+ years of experience in IBM Mainframe Infrastructure Management & System Programming. Strong expertise in z/OS, Storage, CICS, DB2/IMS, Capacity Planning, and Network Administration. Proven leadership in technical teams, project execution, and infrastructure upgrades. In-depth knowledge of IBM hardware/software contracts and ISV vendor management. Strong analytical, problem-solving, and organizational skills. Experience handling high-severity incidents and major incident recovery bridges. Excellent stakeholder management, communication, and team collaboration skills. Ability to work independently and lead cross-functional teams effectively. Be a part of a global, technology-driven organization leading innovation in IBM Mainframes. Drive impactful projects and lead cutting-edge infrastructure transformations. Collaborative and inclusive work environment that values leadership and expertise. Competitive salary and benefits with opportunities for professional growth. If you're an experienced Mainframe expert looking for an exciting leadership opportunity, we d love to hear from you! Apply now and lead the future of Mainframe Technology with us!
Engineer - Enterprise Platform
Altimetrik
Engineer - Enterprise Platform (E-commerce) Job Overview Engineer - Enterprise Platform in E-commerce with 3-7 years of experience. Extensive proficiency in middleware MVC, JavaScript, CSS, web components, data management, integration, agile development, security, API, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5. Strong understanding of middleware MVC for system communication. Skilled in front-end development, web components, and data management. Experienced in agile methodologies, information technology, and security principles. Responsibilities include designing and implementing custom solutions, creating RESTful APIs, collaborating with diverse teams, conducting code reviews, upholding coding standards, and staying updated on Salesforce features. Good to have experience in requirement analysis, mentoring, CI/CD tools, and strong interpersonal skills. Bachelor's degree in Computer Science or related field required, with preference for Salesforce Certified Platform Developer II and AWS Certified Solutions Architect - Professional certifications. Roles & Responsibilities Design, develop, and implement advanced custom solutions using Salesforce Lightning Web Components (LWC) and Apex in an enterprise platform environment. Create and maintain RESTful APIs for seamless integration between Salesforce and external systems, ensuring data consistency and security. Collaborate with diverse teams, including business analysts and project managers, to gather requirements, design solutions, and deliver business-driven outcomes. Conduct thorough code reviews, identify and debug issues, and provide technical mentorship to junior developers to enhance their skills and knowledge. Uphold best practices in coding standards, security protocols, and performance optimization throughout the software development lifecycle. Stay abreast of the latest Salesforce features and updates, proactively suggesting enhancements and innovations for continuous improvement. Leverage expertise in Salesforce administration, configuration, and data management to streamline processes and enhance system efficiency. Demonstrate proficiency in SOQL, SOSL, and integration techniques to build robust Salesforce solutions. Engage in requirements analysis, design, testing, and deployment phases with meticulous attention to detail. Possess excellent problem-solving abilities and collaborate effectively within the team and with non-technical stakeholders. Preferred qualifications include Salesforce certifications, familiarity with other Salesforce development tools, Agile methodologies, and CI/CD practices. Our Ideal Candidate Extensive experience in middleware MVC, JavaScript, CSS, web components, data management, integration, agile development, information technology, security, API, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5. Proficiency in these skills should range from intermediate to advanced levels for candidates with 3-7 years of experience. Understanding middleware MVC is crucial for managing communication between systems and enabling seamless data flow. Proficiency in JavaScript and CSS is necessary for front-end development and enhancing user interfaces. Knowledge of web components is vital for building modular and reusable web elements. Expertise in data management is required to ensure efficient storage, retrieval, and manipulation of data. Experience in integration and agile development methodologies is important for collaborative and iterative project execution. Understanding information technology and security principles is essential for maintaining system integrity and data protection. Proficiency in API development, SOQL, SOSL, Salesforce, Apex, deployments, LWC, and HTML5 is crucial for developing scalable and secure Salesforce applications. Skills in Salesforce, Lightning Web Components, RESTful APIs, Apex, SOQL/SOSL, HTML5, CSS, and JavaScript are particularly prioritized for this role at EBAY. A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this position. Salesforce Certified Platform Developer II and AWS Certified Solutions Architect - Professional certifications are preferred for this role. Company Overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : A Bachelor's degree in Computer Science, Information Technology, or a related field is required for this position
Platform Power And Performance Engineer
Intel Corporation
Job Title: Power Optimization & Performance Engineer Windows Platforms Job Description: Intel is seeking a Power Optimization & Performance Engineer to drive power efficiency and responsiveness enhancements across Windows platforms. The role involves deep analysis of software workloads, power-performance tuning, and debugging complex system-level issues to optimize Intel s laptop and desktop platforms. The engineer will work closely with platform architects and cross-functional teams to define power-performance metrics, develop battery life improvement strategies, and drive forward-looking technology readiness initiatives. Key Responsibilities: Power & Performance Analysis: Perform in-depth analysis of software flows at the trace, thread, and process ID levels to identify power optimization opportunities and performance bottlenecks. Platform Power Optimization: Leverage state-of-the-art analysis tools to identify and resolve battery life and performance issues in domains such as Graphics, Multimedia, Display, Imaging, and CPU. Technical Leadership & Troubleshooting: Diagnose complex system-level power and performance issues, demonstrating strong debugging expertise in Windows-based Intel platforms. Cross-Team Collaboration: Work with platform architects and engineers to define power-performance metrics, optimize power delivery across SoC components, and influence next-generation platform architectures. Windows OS & Driver Optimization: Identify and drive power savings features or performance tuning opportunities into current and next-gen Intel platforms. Collaborate with OS and driver teams for power-aware enhancements. Future Technology Readiness: Analyze expected vs. actual platform behavior, propose forward-looking enhancements, and influence SoC and Windows OS architectures. Qualifications & Experience: Educational Requirements: B.Tech/M.Tech in Electronics or Computer Engineering or related fields. Technical Expertise: Embedded Systems & Software Development: Experience in software/firmware development, integration, or validation. Platform Power Management: Understanding of CPU/SoC architecture, power delivery, sensors, memory, storage, display, multimedia, and imaging subsystems. OS & System Debugging: Strong grasp of Windows OS fundamentals, system-level debugging, and exposure to firmware & device drivers. Windows Debug Tools: Experience with Windows Driver Debugging and Windows Debug tools (preferred). Power & Performance Optimization: Hands-on experience with power-performance measurement, analysis, and benchmarking. Analytical & Problem-Solving Skills: Ability to troubleshoot complex system issues and propose efficient power-saving techniques. Excellent Communication & Collaboration: Strong ability to interact across teams and drive technical discussions. About Intel s Client Computing Group (CCG): The Client Computing Group (CCG) drives Intel s PC business strategy and product development, spanning notebooks, desktops, 2-in-1s, and all-in-ones. As Intel s largest business unit, CCG is dedicated to enhancing PC experiences, fostering innovation, and delivering market-leading computing solutions. Intel s Commitment to Diversity & Inclusion: Intel is an equal opportunity employer that values diversity and welcomes applications from all qualified candidates, regardless of gender, nationality, disability, or other protected status. Intel offers a highly competitive compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive health, retirement, and vacation benefits. Access to cutting-edge technology and career growth opportunities. Qualification : B.Tech/M.Tech in Electronics or Computer Engineering or related fields.
Professional Services Engineer
Netapp
Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Data Center Sales Specialist
Orient Technologies
Job Title: Data Center Sales Specialist Location: Mumbai, India Experience: Minimum 10 years in Data Center or IT Solution Sales Job Description: Orient Technologies Ltd. is seeking an experienced Data Center Sales Specialist to join our DC Solution team. The role focuses on achieving personal and team sales targets by selling enterprise-grade Data Center Solutions to Corporate, Government, Banking, and Institutional clients. The candidate will be responsible for building client relationships, offering solutions, and driving business growth. Key Responsibilities: 1. Achieve Sales Targets Meet individual and team sales goals. 2. Business Development Acquire and develop new business from IT & ITeS sectors. 3. Profitability Planning Focus on cost control and profit planning in line with corporate objectives. 4. Lead Conversion Close deals from self-initiated calls or internal leads. 5. Payment Collection Ensure timely payment collection from customers. 6. Client Servicing Coordinate with support staff to ensure excellent service delivery. 7. Weekly Reviews Conduct regular reviews with managers and peers to track progress. 8. Customer Orientation Build long-term client relationships and explore broader sales opportunities. 9. Product Knowledge Attend product training sessions to stay updated. 10. Market Research Analyze customer profiles for effective positioning and impactful presentations. 11. Mentoring and Coaching Guide and develop the sales team. Product Line & Expertise: Selling Enterprise IT Solutions such as Data Center Solutions, IT Storage, Servers, Networking Solutions (Switches, Routers, Firewalls, Wireless Solutions), and Infrastructure Management Services. Experience with Servers, Storage, Virtualization, Backup, and Security Solutions. Sales experience in Corporate, Government, Banking, and Institutional sectors. Skills & Requirements: Proven experience in enterprise IT solution sales with a focus on data center solutions. Strong client relationship management and solution-based selling skills. Expertise in selling IT infrastructure solutions and related services. Excellent communication and presentation skills. Ability to mentor and lead a team toward achieving sales goals. Why Join Orient Technologies? Be part of a growing company with over 25 years of industry experience. Work with leading-edge IT solutions and services. Opportunity for career growth and continuous learning.
Director, Software Engineering (qa)
Salesforce
Description bout the organization: Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be leading the Quality Engineering team as we build the best in class the AI capabilities at Salesforce. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: Salesforce is seeking a highly experienced and dynamic Director of Software Engineering with a strong focus on Quality Assurance to lead our QA team within the AI Cloud division. The ideal candidate will possess extensive expertise in cross-functional team collaboration, effective negotiation skills, and a solid background in test automation. This role requires strategic planning capabilities, exceptional people management skills, and the ability to manage expectations with various stakeholders while setting out a clear roadmap for the team. You ll have the opportunity to enhance our test frameworks, work on test environment stability, and develop automation strategies for both platform and applications, including Copilots, Einstein for Service, and others. Key Responsibilities: Team Leadership and People Management: Lead, mentor, and develop a high-performing QA team within the AI Cloud division. Foster a collaborative, inclusive, and innovative team environment. Conduct regular performance reviews, provide constructive feedback, and facilitate professional growth for team members. Cross-Functional Collaboration: Partner closely with development, product management, and other departments to ensure the integration of robust QA processes within AI Cloud initiatives. Facilitate effective communication and collaboration across teams to identify and resolve quality issues promptly. Test Automation Management: Oversee the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products. Ensure comprehensive test coverage and optimize testing processes for efficiency and effectiveness. Stay updated with the latest trends, technologies, and best practices in test automation and AI testing methodologies. Stakeholder Management: Manage expectations and communicate effectively with various stakeholders including senior leadership, product owners, and customers. Provide regular updates on QA activities, progress, and challenges, ensuring transparency and alignment with AI Cloud business objectives. Negotiate and prioritize testing efforts to align with business goals and AI product release timelines. Strategic Planning and Roadmap Development: Develop and implement a strategic QA roadmap that aligns with Salesforce AI Cloud s business objectives and product development goals. Set clear goals, milestones, and timelines for QA initiatives and projects. Continuously evaluate and enhance QA processes, methodologies, and practices to drive improvements in product quality and team efficiency. Quality Assurance and Continuous Improvement: Establish, enforce, and uphold quality standards, guidelines, and best practices across the QA team. Monitor and analyze QA metrics to identify areas for improvement and drive data-driven decision-making. Lead continuous improvement initiatives to enhance product quality, reduce defects, and improve team performance. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field; advanced degree preferred. At least 14 years of experience in a similar senior QA management role within a fast-paced, agile software development environment. Strong expertise in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG). Excellent leadership and people management skills with a track record of building and leading high-performing teams. Exceptional communication and negotiation skills, with the ability to manage expectations and influence stakeholders at all levels. Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. Experience in managing cross-functional teams and collaborating with various stakeholders to achieve common goals. Ability to develop and implement strategic plans and roadmaps. Familiarity with CI/CD pipelines and DevOps practices is a plus. Experience with AI technologies, large language models (LLMs), and tools like AWS SageMaker is preferred but not mandatory. Knowledge of Salesforce products and platforms is a significant advantage. Salesforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive...
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