Strategic Account Management Jobs in Bengaluru
1346 Jobs Found
Revenue Operations Analyst
Falconx
Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)
Enterprise Customer Success Manager
Postman
Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field
Director - Account Management
Intugine Technologies
Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect
Manager -accounts
Brigade Enterprises Ltd
Job Title: Manager Accounts Location: Bangalore Department: Brigade Plus Accounts Employee Type: Permanent Experience Required: 3 7 years Primary Responsibilities Oversee and analyze customer usage data to derive actionable insights for client engagement and satisfaction. Manage day-to-day relationships with existing clients, ensuring high levels of client satisfaction and service delivery. Coordinate across teams to ensure timely and accurate account maintenance, reporting, and issue resolution. Handle multiple account management projects simultaneously, ensuring attention to detail and adherence to deadlines. Serve as the primary point of contact for clients, presenting updates and influencing key stakeholders, including executive and C-level contacts. Monitor key account metrics and develop strategies for account growth, recovery, and long-term relationship management. Required Skills & Competencies Core Accounting Skills: Account Management & Coordination Account Administration & Preparation Record Keeping & Maintenance of Accounts Account Recovery & Planning Accounting Supervision Soft Skills: Leadership & Collaboration Strong communication and stakeholder management Ability to prioritize and multitask in a dynamic environment Analytical Skills: Data collection, tracking, and analysis Financial reporting and decision-making support Educational Qualifications Bachelor s or Master s degree in Commerce: B.Com / M.Com Knowledge Requirements Economics & Accounting: Principles and practices of financial reporting, banking, and market analysis Mathematics: Proficiency in statistics, algebra, and data interpretation Administration & Management: Strategic planning, resource allocation, and organizational coordination Qualification : Bachelors or Masters degree in Commerce
Assistant Manager-sales & Marketing
Cyber Media (india) Limited
Position: Assistant Manager Sales & Marketing Location: Bangalore Experience: 4 5 years About the Role We are seeking a dynamic and result-oriented Assistant Manager Sales & Marketing to drive revenue growth through strategic sales and client relationship management. The ideal candidate will have a strong background in B2B sales, preferably in market research, analytics, or consulting services. You will be responsible for acquiring new clients, nurturing existing relationships, and ensuring smooth project delivery in collaboration with the research team. Key Responsibilities Sales & Business Development Drive sales and meet revenue targets by identifying and pursuing new business opportunities. Understand client needs and map them to Cyber Media Research s (CMR) offerings across market intelligence, research, and go-to-market (GTM) services. Prepare and deliver compelling proposals, quotations, and presentations tailored to client requirements. Close deals and secure service agreements aligned with revenue and growth targets. Client Relationship Management Maintain strong relationships with existing clients through regular check-ins, ensuring high levels of satisfaction and repeat business. Act as the primary point of contact to resolve client issues, working closely with internal research and delivery teams to ensure timely resolution and project success. Monitor the delivery of research outputs and ensure clients receive deliverables as per agreed timelines and expectations. Operational Responsibilities Maintain detailed documentation of the sales process, leads, opportunities, and customer interactions in CRM or internal tools. Collaborate with internal stakeholders to ensure smooth handover and execution of signed projects. Follow up rigorously for timely payment collections from clients. Qualifications & Requirements Bachelor's degree in Business, Marketing, or a related field; MBA preferred. 4 5 years of proven experience in B2B sales or account management, preferably in market research, consulting, or technology services. Excellent communication, negotiation, and presentation skills. Strong client orientation with the ability to manage and grow key accounts. Highly organized, target-driven, and self-motivated. Be part of a leading research and advisory firm influencing strategic decisions in the tech and digital ecosystem. Work in a collaborative, growth-oriented environment with exposure to top-tier clients and strategic projects. Opportunity to grow into a leadership role and contribute to the company s long-term sales strategy. Qualification : Bachelor's degree in Business, Marketing, or a related field; MBA preferred
Assistant Manager, Transactions
Vestian Global Workplace Services
Position: Assistant Manager Transactions Location: Bangalore Experience: 3 5 Years (Preferably in Commercial Interior Fit-Outs Design & Build / General Contracting) Role Overview: We are seeking a driven and detail-oriented Assistant Manager Transactions to support our commercial real estate operations. This role involves end-to-end lease management, client coordination, property inspections, and assisting in real estate transactions. A background in commercial interior fit-outs and a strong understanding of leasing processes will be highly advantageous. Key Responsibilities: Transaction & Lease Management Manage complete leasing documentation, including drafting, reviewing, and executing lease agreements. Support clients through the full transaction lifecycle, including pre- and post-acquisition phases. Examine historical transaction trends, assess fluctuations, and analyze non-recurring items. Client Engagement & Account Management Understand and map client requirements including lease renewals, space expansions, and new acquisitions. Build and maintain strong client relationships by providing strategic solutions and guidance. Identify new business opportunities and contribute to long-term relationship development. Property Inspections Conduct property tours for prospective clients after assessing their needs and identifying suitable options. Evaluate and present properties in alignment with client expectations and business objectives. Sales & Performance Management Achieve monthly and quarterly sales targets as defined by the management team. Contribute to internal reports and insights to support performance tracking and strategic planning. Liaison & Compliance Coordinate with government bodies, developers, and regulatory authorities to obtain necessary approvals and ensure compliance with all statutory obligations. Qualifications & Skills: Bachelor s degree required; MBA preferred. 3 5 years of experience in commercial real estate, ideally in interior fit-outs or general contracting. Strong understanding of lease agreements, property evaluation, and transaction workflows. Excellent interpersonal and communication skills. Proficient in Microsoft Office, particularly Word and Excel. Strong numeracy skills and ability to analyze real estate data, including rents, deposits, and market trends. Familiarity with legal and regulatory documents such as leases and local real estate regulations. Qualification : Bachelors degree required; MBA preferred.
Business Development Lead
Vestian Global Workplace Services
Position: Business Development Lead Sales Location: Bangalore Experience: 10 15 Years (Preferably in Commercial Real Estate Sales with Project Business Development experience in Design & Build or General Contracting) Role Overview: We are seeking a dynamic and experienced Business Development Lead to drive growth and sales efforts within the commercial real estate sector. The ideal candidate will excel in client relationship management, business opportunity identification, and revenue generation while leading regional sales activities and collaborating across teams to meet organizational goals. Key Responsibilities: Customer Account Management: Accurately map client requirements including new space needs, lease renewals, expansions, and other strategic plans. Sales & Business Operations Management: Submit timely and accurate sales reports; maintain comprehensive MIS for all accounts handled. Forecast regional sales and track revenue performance against targets. Lead sales calls, presentations, and business development initiatives for the assigned region and business units. Collaborate with business leaders and internal departments to forecast workload demand and project deliverables. New Business Development: Proactively identify and pursue new business opportunities through effective networking and liaison with clients and industry stakeholders. Represent the company at business forums, meetings, and events to promote brand presence and generate leads. Team & Stakeholder Management: Plan, coordinate, and oversee support team activities to ensure timely delivery of services and resolve conflicting priorities. Foster effective communication and teamwork across departments and external partners. Qualifications & Skills Required: Bachelor s degree required; Master s degree in Business Administration preferred. 10 15 years of proven experience in commercial real estate sales and project business development. Strong appraisal and evaluation capabilities. Excellent interpersonal, communication, negotiation, and conflict resolution skills. Analytical skills to interpret legislation, regulations, leases, and market data. Research skills to gather relevant information on properties, markets, and trends. Effective planning, organizing, and scheduling abilities. Numeracy skills to calculate deposits, fees, and monitor area/location trends. Strong teamwork orientation with the ability to promote collaboration among various teams. Qualification : Bachelors degree required; Masters degree in Business Administration preferred.
Manager Distribution Partnerships
Headout
Job Title: Manager, Distribution Partnerships Location: Bengaluru, India Employment Type: Full-time We re a rocketship: with $130M+ revenue, presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in travel and we re just getting started. With $60M+ raised from top investors, we re building a durable company to transform how people discover real-world experiences. The foundation is strong, the momentum real, and the opportunity huge. We ve proven our model, reached profitability, and now the growth curve is steep. If you want to join a fast-growing company where your impact is visible and meaningful, this is the time. Our Culture Reinventing travel isn t easy, but that s the fun part. We care deeply about ownership, craft, and impact. If you re a builder who loves solving tough problems and making an impact, you ll feel right at home. About the Role As **Manager, Distribution Partnerships**, you ll be key to driving Headout s global growth by expanding our B2B distribution network. Reporting to the VP of Growth & Strategy, you ll develop and manage strategic partnerships with banks, financial institutions, OTAs, airlines, and travel wholesalers. Your mission: maximize sales, boost brand presence, and unlock new revenue opportunities worldwide. You ll leverage your existing network and build new relationships, becoming a vital face of Headout in the industry. Commercial Partnership Development: Own your acquisition pipeline and proactively grow Headout s distribution with new strategic partners. Key Account Management: Build and nurture trust-based relationships, empowering partners with the right tools to accelerate their growth. Performance Analysis & Optimization: Track partner performance, analyze trends, and recommend strategies to boost revenue. Collaborative Brand Building: Work with regional teams to grow revenue and enhance brand awareness globally. Contracting & Negotiation: Review and negotiate contracts to maximize revenue and growth potential. Budget & Revenue Management: Collaborate with partners on strategic campaigns, set revenue targets, and drive mutual success. Cross-Functional Collaboration: Work closely with product, engineering, marketing, finance, and operations to scale the distribution business. What You Bring 4 8 years of strategic sales experience, especially with mid-level and enterprise clients. Proven track record closing deals and scaling partnerships that drive growth. Expertise managing leads, negotiations, and partnership communications end-to-end. Strong market intelligence skills, with the ability to analyze competitors, pricing, and customer preferences. Proficiency with CRM tools and sales analytics platforms. Problem-solving mindset: innovative, first-principles thinker who challenges the status quo. Comfort with ambiguity: thrives in fast-moving, startup environments. Accountability: you lead outcomes, hit goals, and excel in team settings. Relentlessness: you roll up your sleeves and do what it takes to succeed. Bonus Points Experience scaling sales or business development at a startup.
Customer Experience Manager Ii
Rubrik
Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.
Delivery Solutions Architect
Databricks
Delivery Solutions Architect Location: Bengaluru, India Company: Databricks Role Overview As a Delivery Solutions Architect (DSA) at Databricks, you will be the key technical leader post-sale, collaborating closely with sales, field engineering, and product teams to accelerate adoption and maximize value for complex, strategic customers. You will lead technical account strategies, drive onboarding and enablement, troubleshoot issues, and ensure successful production rollout and healthy consumption of Databricks workloads. Key Responsibilities Partner with Solutions Architects to understand customer use cases and demand plans. Own and execute technical strategies for prioritized customers and use cases. Serve as the primary technical point-of-contact post-sale for key accounts, managing multiple use cases. Coordinate internal Databricks resources and escalate issues as needed to ensure customer success. Develop and manage execution plans covering onboarding, user enablement, product adoption, and governance. Provide regular updates on customer health, usage KPIs, risks, and product adoption to senior leadership. Collaborate with Professional Services for engagement proposals and delivery. Navigate product and engineering teams to incorporate new innovations and upgrades. Qualifications & Experience 8+ years of technical project/program delivery experience in Data and AI domains. Proficiency in Python, SQL, or Scala programming. Customer-facing experience in pre-sales, technical architecture, customer success, or consulting roles. Strong understanding of distributed data systems architecture and how to link business value to project outcomes. Skilled in managing technical escalations, stakeholder management, and strategic roadmap development. Demonstrated track record of meeting or exceeding goals/quotas. Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Willingness to travel up to 30%. About Databricks Databricks is a leading data and AI company that powers thousands of organizations worldwide with its unified Data Intelligence Platform. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks empowers enterprises to innovate with data and AI. Qualification : Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Client Partner, Ecommerce & Retail
Meta Careers
Client Partner, eCommerce & Retail Location: Bangalore, India Full Time Company: Meta Meta is looking for a dynamic and strategic Client Partner to lead our advertising efforts for key players in the eCommerce and Retail sectors. This is a high-impact, individual contributor role reporting to the Industry Head, Social Commerce, Beauty & Retail. You will work closely with Client Solutions Managers and cross-functional teams to drive performance and brand adoption across Meta platforms. This position offers the opportunity to be part of a fast-growing team that is instrumental to Meta s success in India. The ideal candidate will have deep industry knowledge, strong analytical skills, and proven stakeholder and account management experience within the Retail/eCommerce space. Key Responsibilities: Manage and grow long-term relationships with top-tier eCommerce and retail clients. Analyze market trends and client needs to position Meta as a key partner in achieving business and marketing objectives. Develop and execute vertical strategy to drive revenue growth across performance and brand-building products. Present compelling Meta value propositions using industry insights, client business cases, and platform-specific success stories. Serve as a trusted advisor to clients, ensuring they receive world-class service and support from Meta teams. Drive and exceed KPIs including sales targets, customer acquisition, retention, and pricing goals. Act as the voice of the eCommerce & Retail vertical internally, collaborating with cross-regional teams to drive client outcomes and product innovation. Minimum Qualifications: 7+ years of experience in Marketing, Brand Management, Product Management, or B2B Sales. Consistent track record of meeting or exceeding sales targets and driving business growth. Proven ability to influence C-level stakeholders and drive strategic conversations. Strong analytical problem-solving skills to translate marketing challenges into measurable outcomes. Entrepreneurial mindset and hands-on execution capabilities in dynamic, evolving environments. Experience with digital media, online advertising platforms, and marketing agencies. Preferred Qualifications: Experience in the eCommerce or Retail sector. Strong relationships with marketing heads/brand teams. BA/BS Degree. Understanding of Digital Marketing trends and ad-tech solutions. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to Messenger and WhatsApp, our products empower billions of people globally. As we evolve toward immersive experiences through AR and VR, we continue to shape the next generation of social technology. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other legally protected status. Qualification : BA/BS Degree.
Customer Success Manager
Intugine Technologies
About the role - Manager - Customer Success The Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interacts directly with customers, internal stakeholders and providers. Responsibilities Monitoring progress of the projects through customer meetings and providing MIS and regular updates on various projects to senior management & stakeholders. Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality for their specific business needs. Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients. Experience in setting up NPS / CSAT Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn Manage and coach a team of customer success executives and operations executives. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Design and set up processes and work on continuous improvement of the set processes. Collaborate with the technical team to set up or configure Intugine s software platform as per clients requirements and troubleshoot technical issues raised by them. Set and monitor KPIs to access projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements 2-5 years of experience in business operations/customer success. Minimum 1 year of B2B Saas operations experience preferred. Minimum 1 year of management experience preferred. MBA preferred from Tier 1/2/3 colleges. You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus). Qualification : MBA preferred from Tier 1/2/3 colleges.
Sales Lead - Banking & Capital Markets
Quantiphi
About Us At Quantiphi, technology drives our innovation, but our global and diverse culture powers our success. We take immense pride in fostering a workplace built on transparency, diversity, integrity, continuous learning, and personal growth. If you are excited to work in an environment that encourages innovation and excellence in both professional and personal spheres, Quantiphi could be the perfect place for your career! Role: Client Solutions Partner Banking & Capital Markets Who We Are Looking For We are looking for a highly motivated and experienced sales leader to drive business growth in the Banking & Capital Markets sector across North America. You will report directly to the Senior Client Solutions Partner for Financial Services & Insurance. This role requires: Strong industry knowledge Relationship-building expertise Proven ability to manage large enterprise accounts, especially within Fortune 1000 companies Key Responsibilities Strategic Account Growth Develop and implement account strategies for large Banking & Capital Markets clients in North America Identify and pursue new business opportunities while fostering relationships with C-level executives Sales Cycle Ownership Manage end-to-end sales cycles, from lead generation and analysis to proposals, negotiations, and deal closure Present Quantiphi s value proposition to senior executives, demonstrating clear ROI Client-Centric Solutions Understand client needs, business goals, and technology ecosystems Showcase how Quantiphi s AI and data science solutions can address key challenges such as: Anti-money laundering (AML) Know-your-customer (KYC) Loan origination Fraud detection Risk management Regulatory reporting Investment strategies Personalized banking services Relationship Building Build trusted partnerships with key stakeholders within target accounts Deliver strategic insights on using AI and data to enhance business performance Cross-Functional Collaboration Work closely with internal teams, including marketing, solution architects, and delivery teams, to ensure seamless project delivery and client satisfaction Collaborate with technology and business alliance partners to enhance solution offerings Sales Forecasting & Performance Maintain accurate sales forecasts and effectively manage your pipeline Consistently achieve or exceed assigned sales targets Industry Expertise Stay updated on Banking & Capital Markets trends, including fintech innovations, regulatory changes, and emerging technologies Use this expertise to identify growth opportunities and strengthen Quantiphi s market position Required Qualifications Proven enterprise sales success within Banking & Capital Markets Strong existing network within North America s Banking & Capital Markets sector, preferably with Fortune 1000 contacts Deep understanding of banking business challenges and how AI and data science apply Excellent communication, presentation, and influencing skills across all levels Experience managing complex sales cycles and closing large enterprise deals Strong collaborative approach with the ability to manage multiple stakeholders Bachelor s degree required; MBA preferred Minimum 5 years of enterprise sales experience in Banking & Capital Markets Qualification : Bachelors degree required; MBA preferred
Sales Lead - Insurance
Quantiphi
About Us While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and take pride in fostering a culture built on transparency, diversity, integrity, learning, and growth. If you want to work in an environment that encourages you to innovate and excel both professionally and personally Quantiphi is the place for you! Role: Sales Lead - Insurance Quantiphi Solving What Matters About the Role We are seeking a highly driven and experienced sales leader to drive growth in the Insurance sector across North America. This role reports to the Senior Client Solutions Partner for Financial Services & Insurance. The ideal candidate should possess: Deep understanding of the Insurance industry landscape Ability to build and manage relationships with Fortune 1000 companies Responsibilities Strategic Account Development Develop and execute account strategies targeting large enterprise Insurance customers in North America Identify and nurture business growth opportunities through strong industry knowledge and C-level engagement Sales Cycle Management Manage full sales cycles, from prospecting and needs assessment to proposal development, negotiation, and closure Present Quantiphi s value proposition to executive audiences, tailored to client-specific needs with clear ROI demonstrations Customer-Centric Approach Understand each client s business drivers, technology landscape, and competitive challenges Showcase how Quantiphi s AI-powered solutions address key challenges such as: Claims processing Underwriting Fraud detection Personalized insurance offerings Enhancing customer experience Relationship Building Establish and grow relationships within target accounts Position yourself as a trusted advisor by offering valuable insights on AI and data science innovations Collaboration & Partnership Work closely with marketing, solutions architects, and delivery teams to ensure seamless execution and client satisfaction Collaborate with alliance partners to extend market reach and enhance solution offerings Forecasting & Goal Achievement Maintain accurate sales forecasts and actively manage pipeline Consistently achieve assigned sales targets Market Expertise Stay updated on Insurance industry trends, Insurtech innovations, regulations, and competitive dynamics Leverage this expertise to identify growth opportunities and strengthen Quantiphi s market position Qualifications Proven success in enterprise sales within the Insurance industry Strong network within the North American Insurance sector, ideally with Fortune 1000 connections Deep understanding of Insurance business challenges and the application of AI and data science to solve them Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels Experience managing complex sales cycles and negotiating large enterprise deals Strong collaboration skills with the ability to manage multiple stakeholders Bachelor s degree in a relevant field (MBA preferred) Minimum 5 years of enterprise sales experience within the Insurance industry Qualification : Bachelors degree in a relevant field (MBA preferred)
Lead Customer Success Manager SMB
Saviynt
Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.
Strategic Account Executive
Ansys
Summary / Role Purpose The Strategic Account Executive with around 15 years of experience will be responsible for sales and ensuring customer satisfaction. The candidate should be willing to collaborate with the complete ecosystem and be committed to supporting Ansys in achieving its business goals. This role involves executive-level partnership engagement to generate substantial revenue growth potential. Key Duties and Responsibilities Achieve business targets by ensuring order closures in alignment with quarterly business goals. Develop existing customer relationships and identify new business opportunities. Travel to customer sites (minimum 50% travel expected). Utilize MEDDIC, Challenger selling, and act as a trusted advisor to customer leadership. Accurately forecast annual, quarterly, and monthly revenue streams. Follow business ethics and adhere to Ansys' values and policies. Manage Enterprise Accounts with a focus on sustainable customer engagement, collaboration, and executive sponsorship. Understand the customer s ecosystem, business priorities, and challenges to align Ansys solutions with impactful business outcomes. Identify customer problems and create ROI-based proposals aligned with business outcomes. Establish a long-term account plan with executive buy-in from Ansys leadership. Plan for executive-level sponsorship and manage ongoing business relationships. Map customer relationships and understand key decision-makers and influencers. Establish relationships with customer executives who can serve as business champions. Collaborate with Global Account Teams, product specialists, business partners, and other Ansys functions. Organize seminars and training with presales engineers to enhance Ansys presence. Monitor customer satisfaction and address concerns. Facilitate multiyear deal contract negotiations for mutually beneficial agreements. Minimum Education/Certification Requirements Bachelor s degree in Engineering or a related field. An MBA is a plus. Preferred Qualifications and Skills Experience in Global, Enterprise, Captives, or OEM accounts. Minimum 10+ years of experience in Account Management, Enterprise, or Strategic Sales. Preferable sales experience in Engineering Simulation, CAD, PLM, or Manufacturing Solutions. Experience with IoT, Digital Twin, ML, AI, VR, or platform solutions is a plus. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what s next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that welcomes people from all backgrounds, identities, and experiences. Welcome What s Next in Your Career at Ansys At Ansys, you will be part of a team of visionary leaders and innovative thinkers who strive to change the world with cutting-edge technology and solutions. We hold high standards and seek individuals who are ready to meet challenges head-on. Join us in pushing the limits of simulation technology to help customers bring innovative products to market faster and at a lower cost. At Ansys, it s about learning, discovery, and collaboration. We celebrate what s next as much as we celebrate accomplishments. We foster an environment built on respect, autonomy, and ethics, where individuals can grow and contribute to meaningful projects.
Analyst, Revenue Operations
Nutanix
The Opportunity Are you a detail-oriented self-starter with strong communication skills and a passion for supporting sales operations? If so, you'll thrive in our dynamic Revenue Operations team in Bangalore, where you can contribute to key projects, enhance your expertise in Salesforce, and collaborate with talented professionals in a hybrid work environment. About the Team The Analyst, Revenue Operations role will be part of the dynamic Revenue Operations team located in Bangalore. This team is dedicated to driving operational excellence through the use of data and technology, and it plays a crucial role in supporting the sales organization s activities. The team culture is collaborative and inclusive, emphasizing the importance of teamwork and innovation. The mission at Nutanix is to optimize revenue processes and enhance efficiency, allowing the organization to achieve its strategic goals. The manager encourages open communication and values input from team members, promoting a culture of continuous improvement. This role offers a hybrid work setup, which requires the employee to be in the office a few days a week, balancing both remote and in-person collaboration. Your Role Assist sales personnel with administrative, analytical, and operational tasks to streamline revenue operations. Manage Salesforce.com, focusing on account management, data enrichment, and data cleanup activities. Perform ad hoc data scrub requests in collaboration with field sales operations on account segmentation efforts. Track asset availability and generate reconciliation reports as required by the business. Support and contribute to ad hoc projects and reporting requirements directed by management. Resolve queries related to data management and revenue operations through logical thinking and process workflows. Engage in continuous learning to become proficient in CRM applications and revenue operations processes. Establish strong relationships with internal and external stakeholders, maintaining a focus on communication and collaboration. What You Will Bring Experience with CRM applications, particularly Salesforce, including account and opportunity management. Strong administrative, analytical, and operational support abilities for sales personnel. Proficiency in database management and MS Office suite. Exceptional verbal and written communication skills with attention to detail. Capability to manage data cleanup and enrichment tasks within Salesforce.com. Ability to work independently and handle multiple tasks in a fast-paced environment. 0-3 years of experience in Sales or Revenue Operations. Flexibility to work extended hours and in shifts as required by the business.
Staff Data Scientist, Product, Ads Account Management
Google Careers
About the job Help serve Google's worldwide user base of more than a billion people. Data Scientists provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization. As a data-loving member of the team, you serve as an analytics expert for your partners, using numbers to help them make better decisions. You will weave stories with meaningful insight from data. You'll make critical recommendations for your fellow Googlers in Engineering and Product Management. You relish tallying up the numbers one minute and communicating your findings to a team leader the next. Account Management provide a secure and scalable platform that makes ad buying easier for businesses of all sizes. We take a strong Customer First mindset and have a responsibility to help advertisers achieve their business goals. Be a part of a team of analysts passionate about learning and using cutting edge data science and analytics techniques to shape our next generation Ads Account Management efforts. This role will manage a team of Data Scientists based out of Bengaluru. In this role, you will be responsible for managing a team and delivering insights, building and measuring key metrics, creating and maintaining reporting to assess our account management efforts. Responsibilities Work closely with the Account Management leadership team, UX, Marketing, and Support to develop a deep understanding of the needs of our advertisers, developers, and other partners. Set the direction, strategy, manage priorities and backlog of analytics projects, and coach a team of data scientists that support our account management efforts. Perform deep technical analyses with unstructured data (e.g., logs) to assess the success of our mobile efforts and new agency/large company account management products. Investigate fundamental business and product strategy questions. Deliver deep insights on specific topics and areas to provoke new feature/product ideas, or new interventions to drive improved advertiser experiences. Drive strategic analysis and reporting for business health metrics, focusing on retention, cost savings, and performance. Minimum qualifications: Master's degree in Statistics, Economics, Engineering, Mathematics, a related quantitative field, or equivalent practical experience. 7 years of experience with statistical data analysis, modeling, experimentation, causal inference, data mining, querying, and managing analytical projects with programming in SQL, Python, or R. 7 years of experience developing and managing metrics or evaluating programs/products. 5 years of experience as a people manager within a technical leadership role. Preferred qualifications: Experience managing a team of Data Scientists. Experience working with large and multiple datasets/data warehouses, and ability to pull from such data sets using relevant tools and coding. Strong business acumen and experience with utilizing unstructured data to answer open-ended business questions. Ability to start and direct work in an unstructured environment and comfortable dealing with ambiguity. Expertise in experimental design (e.g., A/B, multivariate, Bayesian methods) and incrementality analysis. Qualification : Master's degree in Statistics, Economics, Engineering, Mathematics, a related quantitative field, or equivalent practical experience.
Company Secretary- Compliance Solution Specialist
Ricago
Responsibilities: B2B Sales & Account Management: Lead sales efforts in the B2B space, managing key accounts and consistently meeting or exceeding sales targets. Compliance Knowledge: Possess a strong understanding of the compliance landscape in India, particularly within the GRC sector. Software Expertise: Deep knowledge of software products in the GRC area, including technical details and market positioning. Solution Development: Gather customer or prospect requirements, develop tailored solutions and proofs of concept that align with their needs. Communication & Presentations: Deliver compelling presentations to multiple audiences, articulating complex concepts and clearly communicating solution benefits tailored to each prospect. Strategic Thinking: Use active listening and strategic thinking to solve complex problems, ensuring customer satisfaction and fostering long-term relationships. Cross-functional Collaboration: Work closely with marketing, product, and technology teams to develop unified strategies and drive the product roadmap. Customer & Partner Relationships: Build and maintain relationships with customers and partners, particularly at the management level, to drive ongoing success. Business Travel: Comfortably manage sustained business travel as required to meet with customers and partners. Thought Leadership: Produce thought leadership content, including organizing and participating in roundtables, events, webinars, and internal enablement. Product Insights: Collaborate with cross-functional teams to shape the product roadmap based on customer feedback and help remove barriers to product adoption. Qualifications: Experience: 5+ years in sales, account management, customer success, or consulting with a focus on the GRC space. Skills: Strong understanding of the compliance landscape in India. Expertise in GRC software products, technical aspects, and market positioning. Exceptional communication, presentation, and problem-solving skills. Strategic thinking, with the ability to drive solutions across teams. Experience managing relationships at the management level. Ability to produce thought leadership content. Education: A degree in Business, Technology, or a related field. Additional certifications in GRC or compliance are a plus. Qualification : Qualified Company Secretary / Legal Professional
Zerto Sales Engineer - India
Hewlett Packard Enterprise
Experience: 3 to 5 years in Pre-Sales Engineering or similar roles Education Qualification: BA/BS in a computer-related field or equivalent About Hewlett Packard Enterprise (HPE): Hewlett Packard Enterprise is a global edge-to-cloud company driving the future of technology. We empower organizations to connect, protect, analyze, and act on their data and applications across various environments, from edge to cloud, to accelerate the outcomes they need to thrive in a complex world. With a culture that values diverse backgrounds, flexibility, and bold moves, HPE is where you can stretch and grow your career, together with a team that is making a real impact. Job Description: Global Sales at HPE is redefining the future, and we're looking for a Pre-Sales Engineer with expertise in Zerto solutions to help us deliver the Zerto message and vision to prospective customers and partners. In this role, you'll provide technical support, drive value-based selling, and act as a trusted technical advisor for our customers. You will be responsible for guiding customers through product installations, conducting product demos, and contributing to technical solutions that meet customer needs. Key Responsibilities: Deliver Zerto Solutions: Present Zerto s technical architecture and product demonstrations to potential customers and partners. Conduct remote and face-to-face meetings to discuss business and technical fit for Zerto solutions. Establish yourself as a trusted technical advisor to customers, partners, and internal stakeholders. Pre & Post Sales Support: Support both pre-sales and post-sales efforts by addressing technical issues and working with account executives to ensure customer satisfaction. Guide customers through the installation of proof-of-concept (POC) solutions, ensuring the solution meets their requirements. Sales Support & Partner Enablement: Collaborate with account managers and sales teams to help onboard and enable partners such as Value-Added Resellers (VARs) and Managed Services Providers (MSPs). Drive partner engagement and develop strategic relationships in the region. Provide updates on account and technical pipeline management through tools like Salesforce. Product Feedback & Requirements Gathering: Work closely with Development and Engineering teams to ensure the product meets customer needs and provide feedback to the Product Management team. Communicate customer requirements and long-term BC/DR (Business Continuity/Disaster Recovery) goals to the appropriate teams. Evangelize Zerto Solutions: Promote Zerto solutions through various online channels, including social media, to raise awareness and engage with potential customers. Travel Requirements: This role requires domestic travel in India (25-30% of the time). Requirements: Experience & Skills: 3-5 years of experience in Pre-Sales Engineering or similar roles, with strong communication and interpersonal skills. Ability to explain technical solutions to non-technical stakeholders. Practical understanding of data center and cloud architecture, including networking concepts. Experience with hypervisor-based products (VMware vSphere, Microsoft Hyper-V, KVM, etc.). Understanding of storage architecture (SAN/NAS/DAS) and backup/recovery technologies (e.g., Dell EMC, Commvault, Veeam, Rubrik). Familiarity with public clouds (Azure, AWS, Google Cloud). Technical Skills: Working knowledge of Microsoft Windows Server (2012/2016/2019/2022) and x86 platforms. Experience with server, storage, security, or network administration. Knowledge of Linux/UNIX administration and TCP/IP networking. Experience with databases like Microsoft SQL Server, MySQL, and Oracle. Preferred Skills: Experience with Salesforce.com or other CRM tools. Technical certifications (VCP, MCSE, CCNA, CISSP) or Solution Architect certifications (Azure, AWS). Strong skills in configuring and troubleshooting customer environments for demos or troubleshooting. At HPE, you ll be part of a culture that thrives on innovation, teamwork, and making bold moves. We value diversity and offer a flexible work environment that helps you balance your personal and professional life. We are committed to helping you grow and excel in your career, providing ample opportunities for learning and development. Qualification : BA/BS, preferably in a computer related field
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