Strategic Planning Jobs in Surat

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

About Us At OptimumBrew, we re a dynamic team of listeners, questioners, and collaborative problem-solvers. Our squad is smart, passionate, experienced, and always ready to get things done. With a core of 5+ certified frontend developers, our league of superheroes works in unison to tackle challenges and create innovative solutions. OptimumBrew stands out as a process-driven, adaptive, and human-first company. Your growth is just as important to us as the company s, both professionally and personally. Position: Web Development Project Manager We are seeking a passionate, skilled, and experienced Web Development Project Manager who thrives on building scalable and secure web applications. You ll be working with a talented pool of developers, collaborating and sharing your knowledge to enhance your team s capabilities and deliver exceptional web experiences. Primary Objectives: Lead web development projects from initial concept to successful launch. Roles and Responsibilities: Project Management: Oversee the entire web development lifecycle, from coding and design to testing and final support, ensuring that deadlines, quality, and project goals are met. Technical Change Management: Manage technical changes, source code, and documentation, adhering to best practices and maintaining smooth transitions. Coordination & Communication: Manage the coordination of all development stages, ensuring that every team member stays aligned with project goals and timelines. Architecture Guidance: Provide clear, insightful architectural guidance to ensure scalable, flexible, and efficient applications. Team Collaboration: Organize regular meetings with stakeholders and project members to discuss progress, roadblocks, and next steps. Planning & Execution: Create detailed project plans, track milestones, and ensure that resources are properly allocated to meet project deadlines. Web Architecture: Supervise the development of both frontend and backend architectures, optimizing for high performance, security, and scalability. Technical Skills You Should Have: Front-End Proficiency: Strong expertise in HTML, CSS, and JavaScript. JavaScript Frameworks: Familiarity with AngularJS (version > 2.0) or similar frameworks. Server-Side Skills: Proficiency in server-side programming languages such as PHP, Node.js. PHP Frameworks: In-depth understanding of PHP frameworks like Laravel. Database Knowledge: Familiarity with database technologies such as MySQL. Web Application Experience: Previous experience managing projects in high-volume web environments. Full SDLC Understanding: Solid knowledge of the entire Software Development Life Cycle (SDLC). Key Expertise: HTML, CSS, JS, Bootstrap, jQuery, Angular (version > 2.0), SCSS, PHP, Node.js, Laravel, MySQL. Qualification: Bachelor's Degree in Computer Science, Computer Engineering, or a related field (B.Tech, M.Tech, B.E., M.E. in CSE/IT). Experience: 5 to 10 years of experience in both technological and managerial roles. Work-Life Balance: 22 paid leaves, a 5-day work week, and an environment that prioritizes your well-being. Employee Benefits: Health insurance, life insurance, a pension scheme, and statutory benefits (PF & ESIC). Cultural Fit: A company that values good culture, with yearly picnics, annual sports days, monthly events, and vibrant festival celebrations. Timely Compensation: Salary on time and perks that support your career growth. If you're ready to lead exciting web development projects, work with an amazing team, and help shape the future of OptimumBrew, we'd love to hear from you! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)

HR Generalist Location: Surat Job Type: Full-time Openings: 1 Experience: 2-4 Years Responsibilities Recruitment & Onboarding: Design and manage recruitment processes, assisting the recruitment team in achieving hiring objectives, and ensuring seamless onboarding experiences for new hires. Process Development: Develop and implement company-wide processes to streamline operations, including setting up OKRs (Objectives and Key Results) and performance monitoring systems. Employee Support: Act as a central point of contact for employees and managers, addressing queries, resolving concerns, and fostering a positive workplace environment. Payroll & Benefits: Oversee benefits enrollment, provide support for payroll processing, and assist with compensation reviews. Performance Management: Drive performance evaluation initiatives, guide goal-setting processes, and support career development and training opportunities. Policy Enforcement: Create, communicate, and enforce HR policies, procedures, and guidelines to ensure consistent application and alignment across the organization. Compliance: Ensure compliance with labor laws, company policies, and regulations (including POSH, anti-discrimination, and other workplace standards). HR Analytics: Manage HR analytics and reporting to provide actionable insights for organizational improvement. Onboarding & Exit: Oversee onboarding and exit processes to ensure smooth transitions and maintain a positive employee experience. Qualifications & Skills Bachelor s degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Generalist or a similar role, with a strong focus on implementing OKR frameworks and performance monitoring systems. In-depth knowledge of HR best practices, employment laws, and compliance regulations. Exceptional communication, interpersonal, and problem-solving abilities. Proficiency in HR software, HRIS systems, and tools such as KEKA, ClickUp, and Microsoft Office Suite. Experience in process creation, implementation, and optimization across an organization. Familiarity with the OKR methodology and its application in driving organizational performance. Shift Timings Morning Shift Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

About Casepoint Welcome to Casepoint where innovation meets security in eDiscovery solutions! We re a cloud-based platform trusted by top law firms and multinational corporations to handle their most critical matters. For nearly a decade, we've been on a rapid growth trajectory, and now we're expanding our global team. At Casepoint, we celebrate a work-hard, play-hard culture, where teamwork, open communication, and kindness are at the heart of everything we do. Exciting News: We have 4 open positions and are looking for dynamic individuals to join our growing team! Position Overview What You'll Do As a Business Development Executive, your role will be both challenging and rewarding. Here s what you ll be up to: Sales & Market Research: Dive deep into understanding market trends and uncovering new opportunities. Competitor Analysis: Keep an eye on the competition to make sure we re always ahead of the curve. Social Media Research: Leverage platforms to gather insights that drive strategy. Business Development Activities: Actively pursue and cultivate potential clients to help Casepoint grow. Opportunity Tracking: Monitor leads, track conversions, and help boost revenue generation. Account Management: Build and nurture strong relationships with clients to ensure their needs are met. Other Duties: Be ready to jump in and help wherever your expertise is needed! To thrive in this role, you'll need to bring the following to the table: 1-3 years of experience in Business Development, Sales & Market Research, and Account Management. A Bachelor s or Master s degree in Business Administration, Marketing, or a related field. A proven track record in business development or sales. Strong analytical skills you can interpret data and trends like a pro. Communication and interpersonal skills that help you connect with clients and your team. A strategic mindset to help us capitalize on market opportunities. A passion for working in a dynamic environment and the ability to meet tight deadlines. At Casepoint, it s not just about the work it s about the people. Here s how we support our team: Fantastic Company Culture: We re all about collaboration, open communication, and recognizing talent. Competitive Compensation: We value our team and reward them with competitive salaries. Career Empowerment: We ll help you grow and develop your career with new opportunities. A Fun Work Environment: Team activities, celebrations, and a balance between hard work and play make Casepoint a great place to work. Location This position is based in Surat, India an exciting place to live, work, and grow! Apply today! Qualification : Bachelor/Master's degree in Business Administration, Marketing, or a related field.

About Us: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoint s culture. Number of positions currently vacant: 2 Job description: We are seeking Scrum Masters to fill two positions. You will work within our team s agile software development life cycle as a Scrum Master. You will be responsible for providing direction and managing development teams in self-organizing and self-governing units. As a Scrum Master, we expect you to build a trusting environment where issues can be raised without fear of blame or judgement, with an emphasis on problem-solving. Scrum Masters facilitate constructive discussions, effective decision making, and practice conflict resolution. Key job responsibilities: Project planning Coordinates creation of Release Planning Schedule and determines the length of sprint Assists the Scrum Team in creating user stories and their acceptance criteria Facilitate the various Scrum Events; Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective Support and educate product owner, especially with respect to grooming and maintaining the product backlog Ensure efficient communication between the Scrum Team and the Scrum Product Owner Remove impediments for the Scrum Team Test and validate product deliverables Adhere to Software Engineering Practices Required skills & experience: 2 to 3 years experience Required skills include Strong knowledge of Scrum theory, rules and practices, Coaching Agile practices, User story writing, Project risk management, Agile Estimating and planning. Preferred qualifications: Scrum Master Certification Knowledge and understanding of software engineering Basic knowledge of Azure DevOps(TFS) Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India

Technical Project Manager - Surat We are looking for a Technical Project Manager to be responsible for handling our company s ongoing projects. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Roles & Responsibilities: Ensure all projects are delivered on time within the stipulated scope and budget. Prepare Project documents, task line up, and module planning. Customize and optimize Shopify stores, including product listings, payment gateways, third-party integrations, and site performance. Lead the initiation and planning of a project and ensure technical feasibility. Ensure resource availability and allocation. Develop a detailed plan to monitor and track the progress of the project. Coordinate with developers, designers, SEO specialists, and marketing teams to ensure that tasks are executed according to project plans. Motivate the team to achieve organizational goals. Develop and implement a timeline to achieve targets. Delegate tasks to team members. Work with QA teams to identify and resolve issues before launch, focusing on smooth e-commerce operations. Conduct training of team members to maximize their potential. Empower team members with skills to improve their confidence, product knowledge, and communication skills. Conduct quarterly performance reviews. Contribute to the growth of the company through a successful team. Create a pleasant working environment that inspires the team. Skills Required: Excellent Project Management and communication skills. In-depth knowledge of Shopify and e-commerce workflows, including store setup, customization, integration, and optimization. Familiarity with front-end and back-end e-commerce development, including basic HTML, CSS, and Shopify Liquid templates. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Required Technical skills: NODEJS, REACTJS. Database: MYSQL, POSTGRESQL. Time and Team management. Minimum 2 years experience as a project manager.

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

Business Development Executive Experience: 0 to 6 Months Position: 2 Education: Any Graduate Required Skills : Build a good working relationship with Clients. Understand the core values of the company and its goals. Calling on leads provided by the company. Present the product favorably and in a structured professional manner over the call. Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Advice on forthcoming product developments. Develop Square Yards as a brand by ensuring Service standards are in line with company policies. Calling/Meeting clients for doing need analysis. E-Showing properties to potential buyers. Facilitate negotiation between buyer & seller. Closing sale and submitting all relevant documents to the seller. Qualification : Any Graduate

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

Project Manager India Development Team (Scrum/English Communication Focus) We are seeking a dynamic Project Manager to lead our day-to-day development team in India, focusing on clear, effective English communication and pragmatic project management based on Scrum. Core Responsibilities: Coordinate software development and operational tasks Manage project workflows using Jira Facilitate clear, consistent communication in English across global teams Balance development work with operational priorities and bug resolution Track project progress and report status to leadership Communication Expectations: Fluent, professional English is critical Proactively communicate project status, challenges, and opportunities Use clear, direct language to prevent misunderstandings Technical Skills: Experienced with Jira project tracking Flexible approach to project methodology Basic understanding of software development processes Ideal Candidate Profile: Strong English communication skills Adaptable project management style Experience managing international/distributed teams Problem-solving mindset Patient and culturally aware

About Us At OptimumBrew, we are a dynamic team of thinkers, innovators, and problem solvers. Our group is made up of smart, passionate, and experienced individuals who are committed to excellence. We are designers who deliver results. Our team includes over 10 certified Quality Analysts, and OptimumBrew is a process-driven, adaptable, and people-centric company where your growth, both professionally and personally, is a top priority. Job Title: Quality Analyst We are seeking talented Quality Analysts who are eager to contribute to the development of scalable and secure functionality within our Quality platform. As a part of a team of seasoned professionals, you will have the opportunity to share knowledge, learn new skills, and play a crucial role in improving the quality of our products. Primary Objectives: Complete training sessions provided by senior team members and the Team Leader. Develop a strong understanding of the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), and Agile Methodology. Review requirement specifications to identify gaps, assess testability, and determine testing implications. Create test plans, test scenarios, and test cases using TestLink. Execute test cases and document results in TestLink. Gain insight into the Bug Life Cycle and report bugs using Redmine. Continuously learn new testing methods and tackle new challenges. Roles & Responsibilities: Conduct testing for mobile applications and websites. Focus on enhancing the testing process and improving efficiency. Adhere to QA processes and follow guidelines set by the Team Leader. Develop test plans, requirement specifications, test scenarios, and test cases as directed by the Senior Test Lead/Team Leader. Execute test cases in line with the test plans. Perform various types of testing, including regression, integration, platform, performance, user acceptance, UI, and more, to ensure software stability. Report bugs and errors according to established procedures. Take responsibility for creating and executing test cases for new and updated products or components. Suggest improvements to testing processes. Contribute to improving application performance and product quality. Follow instructions from Senior QA and Team Leader to complete testing tasks. Provide daily progress reports to the Team Leader. Assist in training junior QA team members. Continuously update and improve technical skills and knowledge. Technical Skills You Should Have: Strong ability to learn new techniques and technologies quickly. Solid knowledge of SDLC, STLC, and Agile methodologies. Familiarity with the Bug Life Cycle. Experience with different types of testing, including regression, integration, smoke, sanity, black-box, usability, and alpha testing. Proficiency in creating test plans, requirement specifications, test scenarios, and test cases. Ability to translate business requirements into actionable test cases. Creativity and initiative to improve and optimize product test cases. Strong skills in identifying, isolating, and communicating bugs effectively. Proficiency with Redmine bug tracking tool. Excellent collaboration skills, working effectively with team members and other departments. Strong communication and critical thinking skills. Basic knowledge of automation testing is a plus. Key Expertise: Mobile App Testing Website Testing SDLC, STLC, and Agile Methodology Bug Life Cycle Regression, Integration, Smoke, Sanity, Black-box, Usability, Alpha Testing Test Plan Creation, Test Scenarios, and Test Cases Bug Tracking Using Redmine Qualifications: Bachelor s Degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), BCA, MCA. Experience: 1 to 2 years of experience as a QA Tester. Benefits: 22 Paid Leave Days 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Join us at OptimumBrew and be part of a forward-thinking, collaborative team that is committed to delivering top-tier quality! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA.

About Casepoint Casepoint is a leading provider of secure, cloud-based eDiscovery solutions trusted by law firms and multinational corporations for their most complex matters. With nearly a decade of growth, we continue our upward trajectory and are expanding globally. We pride ourselves on a collaborative, work-hard, play-hard culture, where open communication and kindness are at the forefront. Current Openings: 02 Key Responsibilities As a Security Engineer, your role will include: Network & System Defense: Monitor, analyze, and defend against cyber threats and intrusions. Incident Response & Threat Hunting: Actively hunt for potential threats, conduct thorough incident responses, and analyze logs for suspicious activity. Security Measure Implementation: Fine-tune and implement firewalls, IDS/IPS, and SIEM solutions to safeguard our systems. Penetration Testing & Vulnerability Assessments: Identify security risks by conducting penetration tests and vulnerability assessments. Threat Emulation: Simulate real-world attacks to proactively test our defenses. Reporting & Recommendations: Develop detailed reports on security risks and provide actionable recommendations for remediation. Secure Architecture Management: Design and manage secure architectures to protect our systems and data. Policy Development: Develop and enforce security policies, standards, and procedures to enhance our security framework. Collaboration Across Teams: Work with IT and development teams to ensure security is integrated into all layers of our infrastructure. Mentorship: Train and mentor junior security team members to build a stronger security foundation. Continuous Learning: Stay up-to-date with industry trends, emerging threats, and new technologies to proactively enhance our security posture. Required Skills & Experience To be successful in this role, you should have: Bachelor s degree in Computer Science, Information Security, or a related field (or equivalent work experience). 5+ years of hands-on experience in security administration, particularly with both Blue Team (defensive) and Red Team (offensive) functions. Strong knowledge of security architecture, network protocols, and security frameworks like NIST and ISO 27001. Relevant certifications such as CISSP, OSCP, or CEH are highly preferred. Excellent analytical, problem-solving, and communication skills. Compensation & Culture We believe that great culture leads to a great product. At Casepoint, we value our team members and provide a nurturing environment of camaraderie. We recognize your hard work and talent with competitive compensation and career development opportunities. Location This position is based in Surat, India. Qualification : Bachelors degree in Computer Science, Information Security, or a related field (or equivalent work experience).

About Casepoint Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most critical projects, we are on an exciting growth trajectory and expanding our global team. Our culture revolves around team cooperation, a work hard, play hard attitude, open communication, and kindness. Current Openings: 02 Job Description We are looking for Software Testers to join our team. As a Software Tester, you ll play a crucial role in ensuring the quality of our software before it reaches users. You ll be responsible for both manual and automated testing to verify the readiness of software for deployment. With your attention to detail and structured approach, you will ensure our software meets the highest quality standards. Key Responsibilities Manual Testing: Perform thorough manual testing, ensuring quality and functionality meet specified requirements. Automation Testing: Develop and maintain test automation scripts using Selenium WebDriver. Programming Skills: Write software development code for testing in C# or Java. Testing Frameworks: Experience working with testing frameworks such as MSTest, NUnit, or TestNG. Debugging & Execution: Build automation scripts, debug errors, execute tests, analyze results, and maintain automation scripts. UI Testing: Analyze and understand application user interfaces for thorough testing. Database & API Testing: Conduct Database testing and API testing to ensure systems function smoothly. Version Control: Use version control tools like Git and Bitbucket to manage code changes. CI/CD & Load Testing: Knowledge of CI/CD pipelines and load testing tools (e.g., JMeter) would be an advantage. Required Skills & Experience 1 year of experience in manual testing. Strong experience with Test Automation using Selenium WebDriver. Proficiency in C# or Java for software development and testing. Familiarity with MSTest, NUnit, or TestNG frameworks. Hands-on experience with Database and API testing. Version control experience using Git and Bitbucket. CI/CD pipeline and load testing knowledge (a plus). Compensation & Culture At Casepoint, we believe that excellent culture produces an excellent product. We foster an environment of collaboration, where everyone s contributions are valued. Our team members are our greatest asset, and we provide competitive compensation and career empowerment opportunities. Location Surat, India Apply now to become part of Casepoint and help shape the future of eDiscovery solutions!

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Pulse Solutions requires Software Test Engineers with wide experience in Manual as well as Automation Testing. The primary job profile is functional testing on applications developed by the Pulse web, mobile, games, and e-commerce programming teams. Candidate Profile 2-4 years experience in QA/Manual as well as Automation testing with exposure to websites/web applications testing and implementing test automation using Selenium, Appium and JAVA, TestNG, Maven. Ability to create and maintain automation framework independently Working experience on APIs and web services automation (SOAP & REST) Experience working in Agile methodologies Mobile Automation Good to have Experience in Requirements Analysis. Good Understanding of SDLC Process. Expert at Building Test Cases. Good in Functional Testing. Analyse failed tests and manage defects using the bug reporting tool. Handling changes and Conducting Sanity, Integration and Regression Testing Experience in Coordinating with Test Managers/Team leads/Scrum Master. Good English communication skills. Job Profile Building test cases for web and mobile applications. Executing test plans manually and/or building automated testing routines. Create automation scripts. Creating, Enhancing, debugging and Running Test Script / Cases Communicating about bugs via bug tracking systems. Ensuring high-quality standards including functionality and code quality. Finding high-level usability problems in navigation, workflow, and reporting. Reporting the bugs in the bug tracking tool and assigning it to the development team. Exposure to frameworks such as TestNG, Cucumber or equivalent BDD frameworks This position offers the immense potential of growth and freedom of working style. Qualification : Bachelor's degree or equivalent

Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift

About Us At OptimumBrew, we are a team of curious minds, passionate problem-solvers, and collaborative innovators. We're more than just a company we're a league of superheroes with a shared mission to make things happen. Our strength lies in the diverse skills of our 10+ certified Digital Marketing Executives. At OptimumBrew, your growth is our priority, and we re committed to nurturing both your professional journey and personal development. Position: Senior SEO Executive We are on the lookout for a creative and driven Senior SEO Executive to join our dynamic team. If you're passionate about the world of digital marketing and love optimizing strategies for growth, we want you on board. As a part of OptimumBrew, you ll work alongside a team of experts who are eager to learn, collaborate, and grow together. What You ll Do: Drive Digital Success: You ll lead the planning, implementation, and monitoring of digital marketing campaigns across a variety of channels, ensuring that they align with our goals and drive business growth. Master the Art of SEO: Develop and execute innovative SEO strategies to enhance organic search rankings and ensure visibility across major search engines. Champion Social Media: Shape our social media strategy, creating content that resonates with audiences and builds brand presence across platforms. Boost Blog & Content Marketing: Lead our blog marketing initiatives to drive traffic, engagement, and conversions. Affiliate Marketing Guru: Manage affiliate marketing efforts, strengthening relationships and optimizing performance. Optimization Leader: Guide content optimization and collaborate with teams to improve website and campaign performance. Email Marketing: Take charge of email marketing campaigns, including template design, list-building, and driving results through Mailchimp. Measure and Optimize: Continuously analyze, measure, and report on campaign performance, adjusting strategies to achieve better results. Collaborate and Inspire: Work hand-in-hand with internal teams to ensure seamless execution of strategies and contribute to the overall vision. Skills You Bring to the Table: Digital Marketing Expertise: You have a deep understanding of SEO, social media marketing, and affiliate marketing, with hands-on experience executing impactful campaigns. Content Strategy: You re not just a digital marketer; you re also a creative force, crafting blog posts and content that resonate with your audience. Technical Savvy: You are proficient in digital tools, including SEO software, Mailchimp, and content management systems. Communication: You communicate your ideas clearly and effectively, both within the team and to clients. Analytical Mindset: You thrive on analyzing data and turning insights into action that drives measurable results. Preferred Expertise: Proficient in MS Excel, MS Word, and PowerPoint. Qualifications: A degree in Digital Marketing (BBA/MBA) or equivalent certification. A solid 2+ years of hands-on experience in the digital marketing space. Work-Life Harmony: Enjoy 22 paid leaves, a 5-day work week, and flexible working hours. Employee Well-being: Comprehensive health insurance, life insurance, and a pension scheme. Growth & Recognition: A culture that supports personal and professional development, including yearly picnics, annual sports day, monthly events, and celebrations during festivals. A Thriving Company Culture: Work in a positive, growth-focused, and team-oriented environment where your contribution is valued. We re excited to see how you can bring your digital marketing expertise to OptimumBrew and help us continue our journey of growth and innovation. Ready to join our superhero team? Let s make it happen! Qualification : BBA/MBA in Digital Marketing or equivalent Course or Certificate in Digital Marketing