Subject Line Optimization Jobs in Gurgaon
149 Jobs Found
Customer Satisfaction & Process Excellence Specialist
Kia India Private Limited
Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations
Solution Engineer Connectivity Platform
Cnh Industrial
Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field
Content Writer - Seo
Inframantrainframantra
Job Title: Content Writer SEO Location: Gurgaon Employment Type: Full-Time About INFRAMANTRA At INFRAMANTRA, we re more than just a leading PropTech advisory firm we re a community of innovators reshaping the real estate experience. With 15+ years of industry expertise, we are committed to delivering customer-centric solutions while nurturing a collaborative, inclusive, and growth-driven culture. Whether it's guiding clients through residential or commercial journeys, we combine structure with innovation to ensure long-term success. Life @ INFRAMANTRA Work hard, celebrate harder that s our mantra. From international retreats like our 2024 celebration in Phuket to regular wellness and social programs, we prioritize work-life balance and team well-being. We're proud to be an equal opportunity employer, championing diversity, inclusion, and a culture of respect where every voice is valued. Job Summary We are looking for a talented and experienced SEO Content Writer to join our growing marketing team. In this role, you'll create compelling, search-optimized content that drives traffic, generates leads, and supports our business goals. If you're passionate about content marketing and SEO, and want to make a real impact in a high-growth environment, we d love to hear from you. Key Responsibilities Conduct research on industry-related topics to develop engaging content ideas. Write high-quality, SEO-friendly content for various platforms: website pages, blogs, articles, and press releases. Perform keyword research and apply on-page SEO best practices (meta tags, headings, internal linking, etc.). Collaborate with the marketing and SEO teams to develop and execute content strategies aligned with company goals. Edit and proofread content for clarity, accuracy, grammar, and brand consistency. Stay updated on the latest SEO trends, Google algorithm changes, and content marketing strategies to enhance content performance. Qualifications & Requirements Bachelor's degree in English, Journalism, Marketing, Communications, or a related field. 3 6 years of professional content writing experience, with a strong portfolio of SEO-optimized content. Deep understanding of SEO principles, keyword research tools (e.g., SEMrush, Ahrefs, Ubersuggest), and optimization techniques. Exceptional writing, editing, and proofreading skills with strong attention to detail. Ability to manage multiple projects, meet deadlines, and work both independently and collaboratively. Qualification : Bachelor's degree in English, Journalism, Marketing, Communications, or a related field
Email Marketer Specialist
Aabhyasa Technologies Pvt Ltd
Position: Email Marketing Specialist Location: Gurugram Experience: 2 7 Years Qualification: Any Graduate or higher Working Days: 5 days/week Shift: Day shift, 9 hours Job Overview: We are seeking a highly skilled and creative Email Marketing Specialist to manage and execute targeted email campaigns that drive customer engagement and support business growth. The ideal candidate will be proficient in crafting effective marketing strategies, executing high-performance email campaigns, and analyzing campaign performance to maximize ROI. Key Responsibilities: Plan, develop, and execute effective email marketing campaigns focused on audience engagement and lead generation. Manage end-to-end email deployment, including mass/broadcast email campaigns, segmentation, and personalization. Execute IP warm-up processes and maintain sender reputation. Identify and grow the email subscriber list through strategic targeting and lead generation initiatives. Create engaging and customized email templates using HTML and CSS. Utilize tools like Canva to design flyers and promotional content for email campaigns. Perform list segmentation based on demographics, behaviors, and campaign goals. Track and analyze key performance indicators (open rates, click-through rates, conversions) and optimize campaigns accordingly. Monitor domain health; manage blacklisting/delisting processes as required. Contribute to the development of broader marketing strategies including competitor analysis, customer segmentation, and remarketing tactics. Assist in formulating sales and customer engagement strategies based on market insights. Ensure alignment of email campaigns with overall digital marketing objectives. Key Skills & Requirements: Proficiency in HTML and CSS for designing responsive and visually appealing email templates. Expertise in creating flyers and creatives using tools like Canva. Advanced knowledge of Microsoft Excel for MIS reporting, pivot tables, and data analysis. Hands-on experience with email marketing tools and platforms (e.g., Mailchimp, SendGrid, Zoho Campaigns, etc.). Understanding of IP warming, domain health, and spam management. Strong analytical skills with a results-driven mindset. Basic understanding of SEO and digital marketing concepts. Excellent communication, organization, and time management skills. Qualification : Any Graduate and above
Content Writer
Aabhyasa Technologies Pvt Ltd
Position: Content Writer Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are looking for a talented and detail-oriented Content Writer to join our growing marketing team. The ideal candidate will have proven experience in creating compelling, SEO-optimized content across digital platforms. You will play a key role in driving brand awareness, customer engagement, and business growth through strategic content initiatives. Key Responsibilities: Content Creation Write, edit, and proofread high-quality content for various channels including: Blog posts, website copy, email newsletters, case studies Social media content, email flyers, and marketing campaigns Ensure all content reflects the brand s tone, voice, and messaging guidelines. SEO & Optimization Conduct keyword research and apply SEO best practices to boost organic reach. Optimize content elements including meta descriptions, headlines, and on-page structure. Content Strategy Collaborate with marketing, design, and product teams to develop content strategies aligned with business objectives and customer needs. Industry & Market Research Stay updated with industry trends, competitors, and customer behavior to produce relevant, timely, and impactful content. Editing & Quality Assurance Review and edit content created by other team members to ensure it meets quality, grammar, and brand standards. Ensure all published content is error-free and engaging. Social Media & Engagement Write and schedule social media posts, engage with audiences, and monitor feedback/comments. Support community-building through meaningful content interactions. Tool & Process Management Utilize content tools like Grammarly, Beefree, Canva, and Google Docs to enhance workflow and content quality. Recommend and explore new tools to improve content delivery and analytics. Key Skills & Requirements: Proven experience as a Content Writer, Copywriter, or in a similar content-focused role. Excellent written and verbal communication skills with strong grammar and attention to detail. Solid understanding of SEO, including tools like Google Keyword Planner, SEMrush, or Ubersuggest. Experience tailoring content for different platforms and audiences. Strong research abilities to understand technical or complex topics quickly. Proficiency in creative tools such as Canva, Beefree, or equivalent. Familiarity with social media platforms (LinkedIn, Twitter, Facebook, Instagram). Ability to handle multiple projects simultaneously while meeting tight deadlines. A collaborative mindset with the ability to work independently and in team environments. Qualification : Any Graduate
Lead Devops Engineer
Investwell
Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.
Software Architect C# .net
Giesecke & Devrient
Job Title: Software Architect C# .NET Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a trusted global partner, delivering advanced SecurityTech solutions that make the lives of billions safer. With expertise across Digital Security, Financial Platforms, and Currency Technology, G+D empowers central banks, enterprises, and governments worldwide. Join us to shape the future of secure payments and cash management. Role Summary As a Software Architect (C#/.NET), you will lead the architecture and technical evolution of Compass Cash Center the market-leading cash center workflow platform used globally by banks and cash-in-transit businesses. You will define and implement multi-tier enterprise software architectures, collaborate closely with cross-functional teams in India and Germany, and ensure high-quality, scalable, secure solutions. Key Responsibilities Analyze and understand functional and non-functional product requirements to deliver feasible, high-quality solutions. Define and maintain the overall product architecture alongside fellow architects, ensuring alignment with organizational goals and technology roadmaps. Collaborate with product management, engineering, and business analysts to steer product development direction. Provide technical leadership and guidance to Scrum development and test teams, mapping requirements to design and implementation. Assist in designing solutions during customer projects, reviewing architecture and providing technical input. Investigate and recommend new technologies, tools, and standards consistent with corporate strategies. Maintain architecture, design, and coding standards to ensure best practices and consistency across deliverables. Ensure solutions meet performance, scalability, security, usability, and maintainability requirements. Develop proof of concepts (PoCs) to validate design choices and assess risks. Lead technical reviews, maintain software quality, and resolve complex development challenges. Contribute to continuous process improvement and foster a culture of professionalism. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related discipline. 10+ years of professional experience with C# and .NET Frameworks. 5+ years experience with modern web frameworks such as Angular, ASP.NET, or Blazor. Deep knowledge of software architecture, design patterns, and distributed multi-tier applications. Extensive experience with Web Services (SOAP, REST), and security frameworks (OAuth2, OpenID Connect). Proficiency in unit and integration testing methodologies and tools. Experience with version control (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. Strong collaboration skills with experience in multicultural and cross-site teams. Familiarity with RDBMS/ORM technologies such as Oracle, SQL Server, and SQL optimization. Bonus: Knowledge of TypeScript, Python, and Java frameworks is advantageous. Passionate about delivering high-quality, maintainable software in Agile environments. At G+D, our greatest asset is our people. We foster an inclusive, diverse environment that values professionalism and human values. Join a global leader where your work will impact billions by securing the world s currencies and digital transactions. Enjoy professional growth, international collaboration, and the pride of contributing to a mission that matters. Qualification : Bachelors or Masters Degree in Computer Science or related discipline.
Software Architect (java)
Giesecke & Devrient
Job Title: Software Architect (Java) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering trusted solutions in Digital Security, Financial Platforms, and Currency Technology. Our innovative products help secure physical and digital currencies worldwide. Join us in shaping the future of secure payments and cash management. Role Summary As a Software Architect (Java), you'll lead the architectural design and evolution of Compass Cash Center, our market-leading cash center workflow platform used globally by central banks, commercial banks, and cash-in-transit businesses. You'll drive the design and implementation of enterprise-grade Java solutions with a focus on Spring Boot microservices and Hibernate ORM. Collaborating closely with international cross-site teams, you'll guide technical decisions and ensure high software quality. Key Responsibilities Deeply understand functional and non-functional requirements to deliver high-quality, scalable, and maintainable solutions. Define and maintain the product s overall architecture in collaboration with architects and teams based in Gurugram and Munich. Collaborate with product management, engineering, and business analysts to shape the product roadmap and technical strategy. Provide technical leadership and mentorship to Scrum development and test teams, ensuring proper mapping of requirements to architecture and design. Assist in customer projects by reviewing solution designs and providing expert technical advice. Investigate new technologies, tools, and standards aligned with organizational roadmaps. Maintain architecture, coding standards, and best practices to ensure consistency and quality. Ensure solutions meet performance, scalability, security, usability, and maintainability standards. Develop proof of concepts (PoCs) to validate design assumptions and evaluate risks. Lead code reviews, uphold high software quality, and troubleshoot complex technical issues. Participate in continuous process improvement initiatives and foster a culture of professionalism and innovation. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related field. 10+ years of experience with Java frameworks and tools, particularly in enterprise environments. 8+ years of experience with the Spring Framework and deployment to application servers such as Wildfly or WebSphere. Strong background in software architecture, object-oriented analysis, design, and development of multi-tier distributed applications. Extensive experience with design patterns, component-based web frameworks (Wicket, Angular, Blazor), web services (SOAP, REST), messaging systems (JMS, ActiveMQ, IBM MQ), and SOA. Solid knowledge of unit and integration testing concepts and frameworks. Proficient with version control systems (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. 5+ years experience with RDBMS (Oracle, SQL Server) and ORM technologies (JPA, Hibernate), including SQL optimization. Experience with Agile software development methodologies. Excellent written and verbal communication skills; experience working in international, multicultural teams. Bonus skills: familiarity with C#/.NET and Python ecosystems. At G+D, our most valuable asset is our people. We offer a diverse, inclusive, and professional environment that inspires innovation and continuous learning. By joining us, you ll contribute to securing billions of people worldwide, working alongside talented colleagues across the globe. Your work will have a meaningful impact on the future of payments and security technologies. Qualification : Bachelors or Masters Degree in Computer Science or related field.
Principal Engineer - Backend (java)
Ixigo
Principal Engineer - Backend (Java) Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading technology company in the Indian travel space, enabling smarter travel decisions for millions of users through AI, machine learning, and data science innovations. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo powers platforms like ixigo, ConfirmTkt, and AbhiBus, helping travelers plan, book, and manage their journeys across rail, air, bus, hotels, and more. As of 2022, ixigo was named among the Top 10 Most Downloaded Travel Apps worldwide, according to data.ai. Headquartered in Gurugram, ixigo also has offices in Bangalore and Hyderabad. Job Description As a Principal Engineer at ixigo, you will play a critical role in the design, planning, development, and deployment of our software applications. You will be responsible for building highly scalable, multi-tier, and distributed server software applications, ensuring their performance, stability, and overall quality. This role requires you to lead, own, and drive projects from concept to deployment, working closely with product managers, designers, and quality teams. If you're a hands-on engineer with a passion for building impactful products and solving complex problems, this is the role for you! Key Responsibilities Product Development: Design, develop, and architect features for existing applications, ensuring scalability, performance, and reliability. Own product modules end-to-end, ensuring that features are delivered on time, with high quality and performance. System Architecture & Performance: Design and implement highly scalable, multi-tier, distributed server applications with a focus on performance, scalability, and availability. Identify, troubleshoot, and resolve issues related to performance, stability, and memory management, using tools like Instruments and Shark. Collaboration: Collaborate with cross-functional teams including Tech, Design, and Quality to build and launch products that meet business objectives. Work directly with developers and product managers to conceptualize, build, test, and release new features. Continuous Improvement: Continuously evaluate new technologies and frameworks to maximize development efficiency and performance. Ensure that best practices are followed across the development life cycle, from design to release and maintenance. Qualifications Required Skills Experience: 5-8 years of professional experience in backend development. Expertise in Java/J2EE technologies. Technical Proficiency: Strong understanding of Java/J2EE, design patterns, and advanced data structures. Proficient in working with relational databases like MySQL or Postgres. Experience with MongoDB, Web services, and REST APIs. Performance & Scalability: Solid experience in designing systems for performance, scalability, and availability. Skilled in memory management, multithreaded programming, and performance optimization using tools like Instruments and Shark. Additional Skills (Good to Have): Familiarity with Python, NodeJS, Redis, and ElasticSearch is a plus. Experience with e-business or e-commerce applications is highly desirable. Experience working in the travel industry or with internet companies will be an advantage. Education: Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs). Behavioral Traits Strong leadership skills with the ability to manage and mentor junior engineers. Ability to work effectively in a fast-paced, dynamic, and informal startup environment. High energy level, self-motivation, and a commitment to driving team goals. Excellent problem-solving and communication skills. Strong interpersonal skills and the ability to work in a collaborative team environment. Impactful Work: Lead critical product features that impact millions of travelers. Innovation Culture: Work in a dynamic environment that fosters innovation, creativity, and collaboration. Career Growth: Accelerate your career in a fast-growing tech company. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A supportive and flexible work environment. Qualification : Undergraduate degree in Computer Science, Engineering, or related fields (preferably from IITs/Top RECs).
Application Designer
Accenture India
Job Title: Application Designer Location: Gurugram Experience: Minimum 3 years in SAP BTP Administration Education: 15 years of full-time education Job Summary: We are looking for an experienced Application Designer to define requirements and design applications that align with business processes. In this role, you will work closely with stakeholders to understand their needs and translate them into functional, scalable design solutions. Key Responsibilities: Act as a Subject Matter Expert (SME) in application design and development. Participate actively in team discussions and contribute innovative solutions. Collaborate with stakeholders to gather and analyze business requirements. Design and develop applications that align with business processes. Provide technical expertise and support throughout the application development lifecycle. Conduct testing, debugging, and optimization to ensure seamless functionality. Document design specifications and implementation details for future reference. Required Skills: Must-have: Expertise in SAP BTP Administration. Strong understanding of cloud-based application development. Hands-on experience with SAP Cloud Platform services and SAP BTP environment management. Knowledge of SAP application integration and deployment processes. Additional Information: This is an on-site position based in Gurugram. A minimum of 3 years of experience in SAP BTP Administration is required. Candidates must have 15 years of full-time education. If you re passionate about designing robust applications and have expertise in SAP BTP, we d love to hear from you!
Product Owner - Core Analytics Solutions (CAS)
Blackrock
Position: Product Owner - Core Analytics Solutions (CAS) Job Overview: At BlackRock, technology and innovation are central to our mission of delivering world-class financial solutions. As part of Aladdin Financial Engineering (AFE), the Core Analytics Solutions (CAS) team is responsible for delivering analytical capabilities that drive better portfolio decisions. CAS works closely with investment teams and clients, transforming data into actionable insights and delivering solutions across asset classes and client segments. About Aladdin Financial Engineering (AFE): Join over 400 modelers and technologists in AFE within BlackRock Solutions. AFE is responsible for the research, development, and analytics production of Aladdin s financial models. These models span a wide range of financial products and provide insights to portfolio and risk management professionals. About Core Analytics Solutions (CAS): The CAS team within AFE creates and delivers Aladdin s analytical capabilities, ensuring clients can make informed portfolio decisions and achieve their financial goals. Our team is known for problem-solving, innovation, and delivering scalable solutions using Aladdin s global investment platform. Role Description: As a Product Owner with CAS, you will focus on portfolio risk methodologies like VaR and Stress Testing. You will work with modelers and collaborate with product managers, engineers, and data teams to deliver next-generation risk models. This role requires a blend of subject matter expertise, analytical skills, and leadership in driving product initiatives using agile frameworks. Responsibilities: Deliver next-generation risk models for portfolio risk methodologies such as Ex-ante risk models, Historical VaR, Monte Carlo VaR, Stress Testing, and factor risk models. Drive agile framework implementation to ensure predictability and transparency across initiatives. Work closely with stakeholders to define and articulate product requirements, ensuring alignment with business needs. Perform independent analytical validations and present results to stakeholders. Influence the analytics roadmap by understanding rapidly evolving markets and stakeholder needs. Automate processes to increase efficiency and throughput. Present models to clients, address concerns, and build trust in BlackRock s solutions. Collaborate with technology and analytics teams to build scalable, customized solutions using Aladdin APIs. Define processes for quality control and ensure the robustness and reliability of Aladdin s analytics models. Develop and maintain documentation for analytical models and processes. Mentor junior analysts and help them build expertise in the field. Experience/Qualifications/Skills: 3-6 years of experience in developing, deploying, or using financial risk models. Deep understanding of financial models and risk methodologies, including factor models. Experience with APAC markets is a plus. Proven track record of leading cross-functional initiatives as an agile product owner. Experience in finance, econometrics, statistical analysis, or advanced mathematics. Experience with technical tools like Linux, SQL, and scripting platforms. Programming skills (Python, advanced Excel) are a plus. Knowledge of financial risk management certifications (CFA, FRM) is a plus. Excellent quantitative, analytical, communication, and presentation skills. Ability to collaborate effectively with both technical and non-technical stakeholders. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model fosters collaboration while offering flexibility. Employees are expected to work at least 4 days in the office per week, with the option to work from home 1 day a week. About BlackRock: BlackRock is committed to helping people experience financial well-being. Our clients rely on our investment expertise to save for retirement, pay for education, and fund other life goals. We invest in our employees to create a supportive environment where they can thrive professionally and personally. We offer benefits and development opportunities to support our employees' growth. Qualification : Engineering, Finance, Mathematics, Business Management or some other quantitative field of study. Advanced degree preferred. Bachelors degree required.
Client Experience, Aladdin Data, Associate
Blackrock
Position: Aladdin Data Client Experience (BCX) Team Member Overview: BlackRock Aladdin Data is responsible for maintaining data critical to the investment decision-making process for BlackRock and its proprietary Aladdin end-to-end investment platform. The team collaborates closely with Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others to meet their data needs accurately, timely, and efficiently. BlackRock Aladdin Data operates under BlackRock s key principles: Innovation, Fiduciary focus, Passion for Performance, Emotional Ownership, and the unified purpose of One BlackRock. This philosophy is focused on creating value by understanding clients' needs and utilizing technology to develop innovative solutions. Key Responsibilities: Main Point of Contact: Serve as the subject matter expert in risk, returns, and attribution analytics for internal clients. Client Engagement: Conduct regular meetings with internal clients and ensure positive client sentiment. Project Leadership: Lead complex analytical projects, providing regular updates to senior internal and external partners. Optimization Efforts: Collaborate with internal partners to drive GP optimization efforts. Solution Development: Work with Aladdin Data Partners to build and implement solutions for custom processes. Reporting: Run client partner meetings to present Green Package Health, thematic issue analysis, and Aladdin Data service metrics. Knowledge/Experience: Bachelor s degree (or equivalent experience) in Finance, Economics, or a related field. 3+ years of proven experience in financial services with knowledge of markets, technology, operations, or business management. Strong communication skills with the ability to present complex concepts clearly to diverse audiences. Knowledge of financial products in Fixed Income, Equities, and Derivatives; familiarity with risk analytics such as Durations, Spreads, Beta, and VaR is a plus. Demonstrated project management and leadership skills in delivering large, complex projects. Proficiency in SQL, Linux, Unix. Strong interpersonal and time management skills with the ability to thrive in a fast-paced environment. High attention to detail. Our Benefits: We offer a range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help you relax, recharge, and take care of your loved ones. Our Hybrid Work Model: BlackRock s hybrid work model enables collaboration while supporting flexibility. Employees are required to work at least 4 days in the office per week, with 1 day working remotely. Some business groups may require more in-office presence due to role responsibilities. This hybrid model is designed to accelerate your learning and onboarding experience. About BlackRock: At BlackRock, we help people experience financial well-being by supporting their retirement, education, home purchases, and business ventures. The investments made by our clients strengthen the global economy, supporting businesses, infrastructure projects, and innovations. This mission is made possible by our investment in employees. We create an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities. Qualification : Bachelors degree or equivalent experience in Finance, Economics or related field is desired.
Engineering Manager - Modernization Services
Schneider Electric
Location: NCR: Gurgaon Experience: 12+ years in leadership/management roles, preferably in the switchgear industry. Qualifications: Engineering graduate (Electrical, Mechanical, or related field) About Schneider Electric: Schneider Electric is a global leader in energy management and industrial automation, helping organizations and industries optimize energy use and reduce their environmental impact. We provide comprehensive solutions for energy distribution, automation, and management, focusing on sustainability, efficiency, and innovation. Role Overview: The Engineering Manager Modernization Services will be pivotal in driving growth within the Services business by delivering engineering solutions focused on energy management and industrial automation. This role specifically covers Modernization & Retrofit projects aimed at augmenting electrical power systems for Smart Industries, Data Centers, Intelligent Buildings, Utilities, Substations, and Intuitive Homes. You will lead a small, specialized team to deliver complete design and engineering solutions for augmenting existing MV/LV distribution networks, including Transformers, Panels, Circuit Breakers, Power & Control Cables, Protection Relays, and more. Key Responsibilities: Design & Engineering Leadership: Lead the design of electrical distribution networks, including HV/LV switchgears, UPS, transformers, busways, and control systems. Feasibility & Cost Estimation: Conduct feasibility studies and cost estimations, providing optimized solutions for bidding. Technical Expertise: Participate as a Subject Matter Expert (SME) in key decisions, including Go-No-Go calls for projects. Project Improvement: Focus on improving project profitability through value engineering, change orders, and scope adjustments. Cross-Functional Collaboration: Work closely with manufacturing teams, project management, and stakeholders to ensure project delivery within timelines and budgets. Network Studies & Equipment Sizing: Lead fault level studies, load flow, arc flash, protection coordination, and equipment sizing for network design. Digitization Initiatives: Spearhead Schneider Electric's digitalization efforts, specifying and enabling tools like EcoStruxure Asset Advisor and EcoStruxure Transformer Expert. Design Documentation: Create and release detailed engineering drawings (SLD, GA, schematic) using AutoCAD/ProE. Customer Engagement: Address customer queries, non-compliance issues, and secure on-time engineering approvals. Team Leadership & Motivation: Lead, guide, and motivate a small team of electrical and mechanical engineers to deliver cost-effective retrofit solutions. Risk Management & Cost Control: Work with cross-functional teams to manage risks, profitability, and resource planning effectively. Process Improvement: Implement best practices using lean tools like Six Sigma, 5-S, and Lean Manufacturing. Skills Required: Engineering & Technical Expertise: Proficiency in power systems design, distribution transformers, UPS, DG sets, MV/LV panels, circuit breakers, protection relays, PLCs, and drives. Design Tools Proficiency: Experience with design tools such as AutoCAD, ProE, and eTAP. Standards Knowledge: Strong understanding of IEC & IEEE standards and specifications. Project Management: PMP certification or similar experience preferred. Proficiency in SAP (PS module), MS Project, and Gantt charts. Leadership & Team Building: Proven ability to lead teams, foster collaboration, and make fast, result-oriented decisions. Financial Acumen: Familiarity with budgeting, expense management, and financial practices. Risk Management: Ability to assess and mitigate project risks and manage stakeholder expectations. Qualifications & Experience: Experience: 12+ years of progressive experience in a leadership role in the switchgear or related manufacturing industry. Education: Engineering degree (Electrical, Mechanical, or related discipline) with a solid understanding of budgeting and financial practices. Tools & Technologies: Proficient with design tools (AutoCAD, Pro-E, eTAP) and project management tools (SAP, MS Project). Collaboration Areas: Engineering-to-order manufacturing Project management teams Vendor management, purchasing, and cost control Site execution and field teams Sales & Tendering teams Qualification : Engineering degree (Electrical, Mechanical, or related discipline) with a solid understanding of budgeting and financial practices.
Dns Specialist
S&p Global
The Role: DNS Specialist The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities: We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What We re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the following: BIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. Qualification : A degree in Computer Science or a related subject or the equivalent in knowledge and work experience
Market Research Analyst
Aabhyasa Technologies Pvt Ltd
Position: Market Research Analyst Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are seeking an analytical and detail-oriented Market Research Analyst to support strategic decision-making by delivering actionable insights through market analysis, competitor research, data interpretation, and revenue optimization. The ideal candidate will have a strong grasp of research tools, excellent data handling capabilities, and a strategic mindset to support business growth. Key Responsibilities: Primary & Secondary Research Conduct in-depth primary and secondary research to gather insights on industry trends, consumer behavior, and market opportunities. Campaign & Data Analysis Analyze performance metrics from email marketing campaigns using Excel and Google Analytics. Track KPIs like open rates, click-through rates, and conversions. Segment audiences for personalized marketing and extract data-driven insights to enhance ROI. Competitor & Market Analysis Perform comprehensive competitor analysis, including product offerings, pricing, customer reviews, and market positioning. Use tools like SWOT analysis, market segmentation, and trend forecasting to inform strategic direction. Business Development Identify and assess new market opportunities, potential partnerships, and emerging trends to support the business development team. Contact Discovery Leverage tools like Hoovers, ZoomInfo, Lusha, LinkedIn Sales Navigator, Apollo, and more to identify and verify contact information for potential leads. Data Management Manage, cleanse, and validate datasets using Excel functions (VLOOKUP, Pivot Tables, etc.) to ensure data accuracy and relevance. Revenue Analysis Analyze revenue streams and apply market intelligence to support financial growth. Identify key performance drivers and align strategies to boost profitability. Cross-functional Collaboration Partner with marketing, sales, and strategy teams to align research efforts with business goals. Regulatory Awareness Monitor and analyze regulatory and policy changes impacting industry operations and business opportunities. Key Skills & Qualifications: Strong analytical and critical thinking skills. Hands-on experience with Excel, Google Analytics, and research platforms. Ability to manage, clean, and interpret large data sets. Familiarity with contact discovery tools and LinkedIn Sales Navigator. Working knowledge of market segmentation, competitor tracking, and KPI analysis. Excellent communication skills and cross-functional collaboration abilities. Highly organized with keen attention to detail. Qualification : Any Graduate and above
Computer Vision Researcher (gen Ai)
Spyne
Job Title: Computer Vision Researcher Diffusion Models (Generative AI) Location: Gurugram, India | Work Mode: Full-Time, Onsite (5 Days/Week) Experience: 2+ Years in Generative AI & Computer Vision Who We Are Driving the Future of Automotive AI At Spyne, we re revolutionizing how cars are marketed and sold through cutting-edge Generative AI. What began as a bold idea to automate automotive photography has evolved into a full-stack AI ecosystem that helps dealerships sell faster, smarter, and more visually. Backed by $16M Series A funding (Vertex Ventures, Accel, and more) Expanded into US & EU markets Launched industry-first AI-powered 360 imaging solutions 5x revenue growth in 15 months, targeting 3 4x more this year Pioneering GenAI-powered sourcing, pricing, and CRM for global dealerships Role Overview: Computer Vision Engineer Diffusion Models We re hiring a Computer Vision Researcher with deep expertise in Diffusion Models and Generative AI to push the boundaries of image generation, model fine-tuning, and real-world AI deployment. This is a hands-on research and development role where you will be working with state-of-the-art techniques like Stable Diffusion, ControlNet, and Hypernetworks to build powerful production-ready AI models. Key Responsibilities Fine-Tune Diffusion Models: Optimize diffusion-based architectures for enhanced image quality, realism, and controllability. Prompt Engineering & Output Control: Refine prompt-to-image pipelines using custom prompt engineering strategies. Image Quality Enhancement: Design post-processing and ranking systems to boost visual aesthetics and accuracy. Integrate Advanced AI Models: Combine diffusion models with GANs, Transformers, and other architectures to improve creative outputs. Production-Grade Deployment: Deploy models in scalable environments using Docker, Kubernetes, and cloud services. Cross-Functional Collaboration: Work with researchers, MLOps, and product teams to bring GenAI capabilities into customer-facing platforms. Innovate Continuously: Stay at the forefront of academic and applied AI trends to bring new ideas into Spyne s AI product stack. Ideal Candidate Profile Education & Background B.Tech / M.Tech / MS in Computer Science, AI, Data Science, or a related field 2+ years of experience in Computer Vision, Diffusion Models, and Generative AI Technical Expertise Strong understanding of diffusion models like Stable Diffusion and Denoising Diffusion Probabilistic Models (DDPMs) Hands-on experience with ControlNet, Hypernetworks, LoRA, or similar architectures Proficient in prompt engineering and guided image generation techniques Solid foundation in image processing, deep learning, and model optimization Experience with production AI deployment, including cloud infrastructure, CI/CD, and containerization tools (Docker, Kubernetes) Programming in Python, with experience using PyTorch, TensorFlow, and relevant libraries Soft Skills & Mindset Strong analytical and debugging skills able to troubleshoot models in research and production Excellent communication able to present complex ideas simply A team-first mindset collaborative, adaptable, and ownership-driven Comfortable in a fast-paced, office-first environment focused on innovation and rapid development At Spyne, we build careers, not just roles in an innovation-first, people-centric culture. Employee Benefits & Perks Comprehensive Health & Life Insurance Full coverage for employees and dependents (GMC, GPA, GTLI) Performance-Driven Growth Merit-based career path and ownership opportunities from Day 1 Learning & Development Access to LinkedIn Learning, internal mentorship, and real-world AI challenges Office-First Culture Real-time collaboration, hands-on problem-solving, and innovation that happens faster in person Equity for Top Talent Competitive salary with stock options for high performers If you re a Computer Vision expert passionate about diffusion models, AI research, and bringing GenAI to production, Spyne offers you the platform to build, lead, and grow in one of the fastest-growing AI verticals in the world. Apply Now to be part of Spyne s GenAI journey! Qualification : B.Tech / M.Tech / MS in Computer Science, AI, Data Science, or a related field
Product Marketer (Growth & Community)
Spyne
Job Title: Product Marketer (Growth & Community) Location: Gurgaon, India (In-Office) Experience: 4-7 Years in B2B SaaS Marketing (AI, MarTech, or Vertical SaaS Preferred) Department: Marketing & Growth Employment Type: Full-Time About Spyne At Spyne, we re redefining automotive retail with cutting-edge Generative AI. What started as an idea to help dealers sell online faster through AI-powered visuals has grown into a comprehensive AI-first automotive ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, Spyne has: Expanded across US & EU markets Launched industry-first AI-powered image and 360 solutions Achieved 5X revenue growth in 15 months, aiming for 3-4X growth this year We are now scaling to bring our GenAI Automotive Retail Suite to 3,000 4,000 dealers across the US, positioning ourselves at the forefront of the AI-driven automotive revolution. We re looking for a strategic Product Marketer with a passion for storytelling, branding, and growth. You will take charge of messaging, positioning, and go-to-market (GTM) strategies to drive Spyne s product adoption, engagement, and revenue. If you excel at crafting compelling narratives, building communities, and executing impactful product launches, this role is for you! Positioning, Messaging & Sales Enablement Develop differentiated positioning and customer-centric messaging for Spyne s AI-powered solutions. Create impactful assets such as website copy, sales decks, case studies, demo videos, and whitepapers. Conduct competitive research to sharpen Spyne s unique value proposition for each customer segment. Product Launches & GTM Lead end-to-end GTM planning and execution for new product launches. Work closely with Product, Sales, and Customer Success teams to ensure successful adoption and retention of new features and products. Community Building (Dealerships & Partners) Build and nurture a thriving community of dealerships, OEMs, and partners. Organize forums, webinars, referral loops, and user engagement programs. Collaborate with Customer Success to amplify user stories, testimonials, and co-marketing efforts. Executive Engagement & High-Touch Events Organize CXO roundtables, private dinners, webinars, and thought-leadership panels. Support leadership in producing strategic content: whitepapers, articles, and keynote decks. Brand & Content Strategy Own Spyne s brand visibility across platforms like LinkedIn, social media, PR, and digital campaigns. Collaborate with designers to produce engaging creatives, videos, and demo reels. Experience: 4-7 years of B2B SaaS marketing experience at early to growth-stage startups (1 10M ARR), with a focus on AI, MarTech, or vertical SaaS. Community-Building: Proven experience in building online communities (Slack, WhatsApp, LinkedIn groups, etc.). Storytelling: Strong copywriting and storytelling skills with the ability to simplify complex technical concepts. Product Launches: Proven track record in product launches, GTM execution, and campaign optimization. Event Marketing: Experience with event marketing and webinar hosting is a plus. Data-Driven: Comfortable working with data to measure and optimize campaign performance. Startup Mindset: Self-starter, proactive, and thrives in a fast-paced startup culture. Ownership: Play a key role in shaping Spyne s GTM and brand strategy during our global expansion phase. Rocketship Growth: Be part of an AI SaaS company with global ambitions and rapid growth. Rewards: Competitive salary, ESOPs, health benefits, and a stellar team. If you're passionate about storytelling, community building, and leading product marketing in a fast-paced, high-growth startup environment, Spyne is the place for you! Apply now to shape the future of AI-driven automotive retail.
Product Manager (LLMs & AI)
Spyne
Job Title: Product Manager (LLMs & AI) Location: Gurgaon, Haryana Experience: 3-7 years Department: Product Management Employment Type: Full-Time About Spyne At Spyne, we are redefining how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea using AI-powered visuals to help dealers sell online faster has grown into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, we are scaling rapidly: Expanded across US & EU markets. Launched industry-first AI-powered Image & 360 solutions. Achieved 5X revenue growth in 15 months, with a goal for 3-4X growth this year. We are now rolling out an end-to-end GenAI Automotive Retail Suite and expanding into the US market to bring our AI-driven products to 3,000-4,000 dealers. What We Are Looking For We are looking for an experienced Product Manager to lead the development of Large Language Model (LLM)-powered applications and AI agents. This role will focus on harnessing the power of LLMs (e.g., OpenAI s GPT, Claude, or similar models) to create advanced, context-aware conversational agents and automation systems. As a Product Manager (LLMs & AI), you will work on defining and delivering AI solutions that transform the user experience, streamline processes, and unlock new business opportunities for Automotive dealers and buyers. This is a critical role in shaping Spyne s product strategy, translating user needs into AI-driven solutions, and collaborating with cross-functional teams to deliver innovative, AI-powered products. Product Strategy & Vision: Define and execute the roadmap for LLM-powered applications and AI agents, aligning with market trends and user needs. AI Innovation: Explore cutting-edge applications like chatbots, decision-support systems, and automation tools. Research & Experimentation: Collaborate with engineers and data scientists to fine-tune and deploy LLMs for real-world use cases. AI Advancements: Stay updated on emerging capabilities like multi-turn dialogue, in-context learning, and fine-tuning techniques. AI Agent Development: Build context-aware AI agents that integrate seamlessly into user workflows. Automation Solutions: Develop AI-driven tools for automating tasks like email responses, scheduling, and data extraction. User Experience & Adoption: Convert user pain points into intuitive AI-driven solutions with explainable outputs. Seamless AI-Human Interaction: Ensure smooth AI adoption by refining user interfaces and interactions. Cross-Functional Collaboration: Work closely with Engineering, Data Science, and Design teams to prototype and scale LLM-based features. AI Market Positioning: Collaborate with Sales and Customer Success teams to position AI capabilities as a key differentiator. Performance Metrics: Define and track KPIs such as accuracy, response time, and user engagement. Continuous Optimization: Enhance AI model efficiency and user satisfaction through iterative improvements. What You Must Have 1 3 years of product management experience in AI, SaaS, or data-driven products. Proven experience building or scaling LLM-powered applications (e.g., GPT, Claude). Strong familiarity with fine-tuning, prompt engineering, context management, and model evaluation. Ability to communicate AI concepts to non-technical stakeholders. Hands-on experience with Figma, Jira, and LLM APIs (OpenAI, Anthropic, Hugging Face). Data-driven mindset with a strong grasp of AI product metrics. Thrive in fast-paced, ambiguous environments. Strong Culture: A supportive and collaborative work environment that encourages innovation. Transparency & Trust: High levels of autonomy and trust in decision-making. Competitive Salary & Equity: Stock options for top performers. Health Insurance: Comprehensive coverage for employees and their dependents, including GMC, GPA, and GTLI coverage. Dynamic Growth Environment: Join a fast-paced, high-growth setting that will accelerate your professional development. Shape the Future of AI-Powered Automotive Retail If you're passionate about AI and want to play a key role in transforming the automotive retail experience, join Spyne and help us define the future of AI-powered automotive retail!
Customer Success Manager
Builder.ai
Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.
Revenue Finance Manager
Builder.ai
Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.
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