Subject Matter Expertise Jobs in Bengaluru

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Conversational AI Lead / Architect Location: Bangalore | Employment Type: Full-time About the Role We are looking for a skilled and experienced Conversational AI Lead/Architect to join our team at Avaamo. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions. As a subject matter expert, you'll work closely with IT managers, business teams, and customers to understand their requirements and deliver high-impact solutions that enhance the Avaamo platform. Responsibilities Lead the design, coding, and implementation of Avaamo s Conversational AI products, ensuring solutions meet both technical and business needs. Collaborate with IT managers and business stakeholders to gather requirements and translate them into actionable technical solutions. Drive the implementation of solutions using Conversational Design principles and best practices. Develop, deploy, and maintain customized extensions to the Avaamo platform tailored to specific customer requirements. Provide technical guidance and training sessions to partner and customer development teams, ensuring smooth onboarding and ongoing success. Evaluate reported defects and prioritize them for resolution, ensuring product quality and customer satisfaction. Travel to customer locations for on-site support, providing hands-on assistance and expertise as needed. Document best practices, implementation guidelines, and "how-to" guides to support customer and partner teams in leveraging Avaamo s products effectively. Requirements (Mandatory) 6+ years of strong programming experience in JavaScript, HTML, and CSS. Proven expertise in creating and consuming REST APIs and SOAP services. In-depth knowledge of web technologies and current industry trends. Solid understanding of security in web applications and services. At least 2 years of experience using Node.js, with a deep understanding of its architecture. Hands-on experience with Git and other version control systems. Experience deploying web applications on Linux servers in production environments. Familiarity with deployment processes and CI/CD tools. Exceptional communication skills, with the ability to work with both technical and non-technical teams. Minimum of 2 years of experience in client-facing roles, working closely with customers to deliver solutions. Good to Have Full-stack development experience, with expertise in UI/UX design or insights. Working knowledge of AI, ML, and NLP technologies. Experience with enterprise system integrations, such as MS Dynamics CRM, Salesforce, ServiceNow, and MS Active Directory. Experience implementing Single Sign-On (SSO) in web/mobile applications. Ability to quickly learn new technologies and manage small engineering teams. At Avaamo, we re redefining the future of Conversational AI. We specialize in creating advanced conversational interfaces that solve high-impact challenges for enterprises. Join our team and contribute to pioneering AI-driven technologies that are transforming how businesses engage with customers and employees.

NetSuite Staff Analyst Record-to-Report (R2R) Location: Bengaluru Department: Business Technology / Finance Systems Experience: 10+ Years (8+ Years in NetSuite with R2R Focus) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, anywhere, on any device. Through our Okta and Auth0 platforms, we provide secure access, authentication, and automation tools putting identity at the heart of enterprise security and growth. We value diversity of thought, experience, and background. We re not looking for someone who checks every box we re looking for lifelong learners and collaborative contributors who will strengthen our mission. The Opportunity As a NetSuite Staff Analyst, you will play a critical role in optimizing and maintaining Okta s financial systems with a strong focus on Record-to-Report (R2R) operations. This includes ensuring system integrity, supporting audits, improving month-end close processes, and enabling seamless integrations between NetSuite, Oracle Fusion Cloud, and other enterprise systems. You ll be the go-to SME for NetSuite s R2R functionality and collaborate across Finance, IT, and external partners to drive process excellence and scalability. Key Responsibilities System Expertise & Operations Act as a subject matter expert (SME) for NetSuite R2R functionality (GL, Fixed Assets, Subledger, Consolidations). Maintain workflows, dashboards, saved searches, and configurations to enhance system performance and compliance (SOX, GAAP). Close & Reporting Support Support month-end, quarter-end, and year-end close by ensuring timely reconciliations, reporting, and intercompany transaction accuracy. Partner with Accounting and Finance teams to streamline journal entries, accruals, and fund transfers. Projects & Integrations Lead or participate in NetSuite R2R-related projects: migrations, upgrades, process improvements, and integrations. Collaborate on integrations with tools like Boomi, Celigo, or other middleware. Stakeholder Collaboration Work with Finance, IT, and external vendors to resolve NetSuite issues, support users, and evaluate automation opportunities. Train users on NetSuite functionality and document best practices. Audit & Compliance Support internal and external audit processes by maintaining data integrity, system configurations, and traceability. Generate required audit reports and ensure all financial controls are in place. Required Qualifications Bachelor s degree in Accounting, Finance, Information Systems, or related field. 10+ years in financial systems technology, with 8+ years of hands-on NetSuite experience in R2R. Deep understanding of GAAP/IFRS, general ledger structure, and financial reporting. Proficiency in SuiteScript, Saved Searches, Dashboards, and NetSuite customization. Strong experience with: Account Reconciliations Fixed Assets Intercompany Accounting Multi-Currency Fund Transfers and Accruals Solid understanding of Scrum/Agile methodologies. Excellent communication and stakeholder management skills. Preferred / Nice-to-Have Skills Experience with integration tools such as Boomi, Celigo, or similar. Exposure to Oracle Fusion Cloud, SAP, or other ERP systems. Familiarity with related systems like Workday, Coupa, Avalara, and Salesforce. Work at the Core of Identity Security Help build and maintain mission-critical financial systems for a global tech leader. High-Growth Environment Join a rapidly scaling company and make a measurable impact. Cross-Functional Collaboration Work with global teams across Finance, Technology, and Compliance. Innovate in Finance Technology Leverage GenAI and automation to optimize reconciliation and reporting workflows. Inclusive Culture Thrive in a team that celebrates learning, diverse perspectives, and continuous growth. Join Okta, where your technical expertise in NetSuite and financial systems directly powers enterprise innovation and scale. Qualification : Bachelors degree in Accounting, Finance, Information Systems, or related field

Job Title: Research Associate Solutioning Location: Bengaluru, Karnataka, India Department: DAC Qualification: Bachelor s in Engineering, Technology, or equivalent technical field Experience Required: 3 6 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm that empowers Fortune 500 and Global 2000 enterprises to make smarter, faster decisions through cutting-edge data-driven solutions. Founded in 2016, we bridge the gap between business objectives and AI adoption through NucliOS, our proprietary platform designed to accelerate AI adoption via modular, scalable components. We believe in a culture of transparency, innovation, and collaboration, enabling our people Mathemagicians to grow beyond roles, create meaningful impact, and Leave a Mark. Role Overview As a Research Associate Solutioning, you will be a key contributor to strategic pre-sales and solution design initiatives. This role blends technical depth with consultative storytelling to help craft compelling, client-focused analytics solutions. You will be the go-to expert bridging business goals with AI/ML capabilities, working alongside Sales, Delivery, and Customer Success teams to convert opportunities into impactful engagements. Key Responsibilities Act as a technical subject matter expert in sales and solutioning conversations, supporting client acquisition with business and technical insights. Co-develop tailored proposals, RFPs, and solution roadmaps in collaboration with cross-functional teams. Translate complex business challenges into actionable analytics use cases and scalable AI/ML solutions. Design and present proof-of-value (PoV) concepts, dashboards, and solution architectures using tools like Power BI or Figma. Engage C-suite stakeholders, technical teams, and business leaders to gain buy-in and communicate value. Stay ahead of emerging trends in AI, data science, and industry-specific analytics applications (e.g., CPG, Retail, Pharma, Tech). Partner with Customer Success to collect feedback and continuously enhance solution offerings. Evangelize analytics adoption and drive transformation through strategic storytelling and clear, data-backed communication. Required Skills & Experience 3 6 years of experience delivering analytics-led, AI-driven solutions in a consultative or enterprise environment. Deep understanding of machine learning algorithms (e.g., regression, classification, neural networks, Bayesian models). Strong communication skills both written and verbal with experience creating impactful solution presentations and client deliverables. Demonstrated experience leading cross-functional teams including data scientists, product designers, and business analysts. Fluency in data analytics tools and storytelling frameworks; ability to influence through well-designed decks or dashboards. Domain expertise in one or more industries: CPG, Retail, Pharma, or Technology. Strong organizational skills, able to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline. Candidates from non-technical backgrounds with relevant work experience and demonstrable technical proficiency are also welcome to apply. Hybrid Innovation Model: Combine enterprise-grade AI with practical business outcomes. NucliOS Platform Access: Work with one of the most advanced AI solutioning platforms in the industry. Culture of Growth: Transparent, feedback-driven, and meritocratic work culture. Impactful Work: Collaborate with global clients on meaningful problems that shape industries. Qualification : Bachelor's degree in Engineering, Statistics, Computer Science, or a related technical discipline.

Position Title: Lead AI/ML Engineer Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is seeking a seasoned Lead AI/ML Engineer to lead cutting-edge initiatives in artificial intelligence and machine learning. This role requires deep technical expertise in AI/ML, including deep learning, NLP, computer vision, and generative AI, combined with strong leadership skills to manage teams and drive innovation. You will collaborate closely with stakeholders to deliver high-impact solutions and play a key role in shaping the company s AI-driven digital transformation. Key Responsibilities Lead end-to-end development of AI/ML solutions across use cases involving machine learning, deep learning, computer vision, NLP, and generative AI. Design and implement scalable models and algorithms, ensuring performance, accuracy, and interpretability. Collaborate with product owners, engineers, and business stakeholders to align AI/ML initiatives with strategic objectives. Mentor and guide data scientists and ML engineers to elevate technical quality and delivery standards. Continuously evaluate emerging AI technologies, frameworks, and methodologies to enhance team capabilities. Contribute to innovation strategy by identifying new business opportunities driven by AI/ML. Ensure data and model governance, ethical AI practices, and responsible deployment of AI solutions. Required Skills & Tools Core Competencies: Strong hands-on experience in machine learning, deep learning, NLP, computer vision, and generative AI. Expertise in Python (primary), with additional knowledge of R, SQL, Java, or C++. Deep understanding of statistics, linear algebra, probability, and algorithm design. Frameworks & Tools: TensorFlow, PyTorch, Keras, OpenCV, Hugging Face, spaCy, Scikit-learn, etc. Data processing tools like Pandas, NumPy, and Spark. Version control and CI/CD tools (e.g., Git, MLflow, Docker, Airflow). Methodologies: Proficient in Agile development and model lifecycle management. Experience with productionizing AI models and deploying them on cloud platforms (AWS, Azure, GCP). Experience 8 12 years of experience in AI/ML, Data Science, or related domains. Minimum 8+ years in a leadership or technical lead role driving successful AI/ML initiatives. Proven record of delivering high-impact AI/ML projects at scale. Experience mentoring and managing AI/ML teams in collaborative, cross-functional environments. Day-to-Day Activities Direct and oversee AI/ML model development, validation, deployment, and monitoring. Review project designs, provide technical oversight, and conduct code/model reviews. Drive research and experimentation to apply novel AI methods to solve real-world problems. Support proposal development and client engagements with AI/ML subject matter expertise. Foster a culture of continuous learning, innovation, and data-driven thinking. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Relevant certifications (e.g., TensorFlow, AWS Machine Learning, Azure AI Engineer) are a plus. Soft Skills Strong leadership, team management, and mentoring capabilities. Excellent communication and stakeholder engagement skills. Strategic thinking with a passion for innovation and emerging technologies. Ability to thrive in a dynamic, fast-paced environment and lead through ambiguity. Diversity & Inclusion at Synechron Synechron is committed to a diverse and inclusive workplace. Through our Same Difference DEI initiative, we celebrate unique backgrounds and perspectives while fostering a respectful, empowering environment. We welcome applications from candidates of all identities and provide support through mentoring, internal mobility, and flexible work arrangements. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

Subject Matter Expert (SME) Production Optimization Location: Bengaluru Department: Global Strategic Services Data Science EMEA Employment Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation through AI and data. Our flagship solutions include Cognite Atlas AI and Cognite Data Fusion (CDF), empowering industries such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy to optimize operations and innovate at scale. We have been honored with awards like the 2022 Technology Innovation Leader and 2024 Microsoft Energy and Resources Partner of the Year. Our Values Impact: Deliver meaningful results in every endeavor. Ownership: Take responsibility beyond boundaries, fostering inclusivity and teamwork. Relentless: Innovate persistently with resilience and care. Role Overview As a Production Optimization SME, you will leverage deep industry expertise to guide Cognite s Data Science and Customer Success teams in delivering data-driven production optimization solutions. Acting as a trusted advisor, you will collaborate with project teams and customers to ensure maximum value realization through strategic and technical guidance. Key Responsibilities Advise customers and internal teams on production optimization challenges and solutions. Collaborate with Project Managers, Customer Success, Sales, and Product teams to align delivery with business goals. Translate customer needs into actionable project scopes and solution designs. Demonstrate the value of Cognite Data Fusion and related applications for production optimization. Create demos, visualizations, and supporting materials for customer implementations. Provide on-site technical support and mentoring to technical teams, especially data scientists. Gather and relay customer feedback to improve products and solutions. Stay current on industry trends, Big Data, Business Intelligence, and Machine Learning technologies. What You Bring Bachelor s degree in Petroleum Engineering, Chemical Engineering, or related technical field. 5+ years experience in production engineering with expertise in: Optimizing production near wellbore, completions, and pipeline/network systems Designing and troubleshooting artificial lift systems (ESP, gas-lift, sucker rod pumps) Using multiphase flow simulators (Prosper, Gap, Pipesim) Analyzing reservoir and well performance data Conducting flow assurance studies (corrosion, scale, wax, hydrates, slugs) Familiarity with data-driven production optimization challenges and technologies. Python programming skills are a plus. Excellent presentation, coaching, and communication skills across organizational levels. Self-motivated, results-driven, and able to work independently and collaboratively. Proficient in English. Join a diverse, global team representing 70+ nationalities, with a strong focus on Diversity, Equality, and Inclusion (DEI). Work from a modern hybrid office environment in Bengaluru (Rathi Legacy, Hoodi). Enjoy a flat organization with direct access to leadership and minimal bureaucracy. Collaborate on ambitious projects impacting multiple industries worldwide. Engage with the Cognite HUB to exchange ideas and connect with peers and partners. Make Your Impact Be part of Cognite s mission to power digital transformation with DataOps and AI, enabling industrial clients to optimize operations sustainably and make better decisions every day. We welcome candidates from all backgrounds apply today! Qualification : Bachelors degree in Petroleum Engineering, Chemical Engineering, or related technical field.

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Analyst, Market Data Services (NE) Location: Bengaluru, Karnataka Team: Data Management Company: BlackRock Role Overview As a Data Management Analyst at BlackRock, you will focus on processing and assuring the quality of alternative assets data. Your work will support clients by maintaining accurate, comprehensive data on firms, funds, and transactions in the alternative asset industry. You ll collaborate globally to research, curate, and enhance data offerings that power investment decisions. Key Responsibilities Acquire, update, and maintain alternative asset data using internal tools. Conduct in-depth web research on firms, funds, and transaction activities. Update databases with key financial data, statistics, and analysis. Work on data quality projects, process improvements, and workflow optimization. Develop subject matter expertise to enhance client data products. Collaborate with stakeholders across business units to evolve data offerings. Experience & Skills Required Bachelor s degree in Finance, Accounting, Business, or Engineering. At least 6 months relevant experience, with a keen interest in finance and markets. Fluent in English with excellent written and verbal communication skills. Proficient in Microsoft Excel, SharePoint, Office 365. Familiarity with automation and data tools like Power Automate, VBA, Python, or SQL. Knowledge of data visualization tools such as PowerBI, Qlik, or Tableau. Some exposure to project and stakeholder management. Work Model & Benefits Hybrid work model: 4 days in office, 1 day remote (with some flexibility). Strong retirement plans, tuition reimbursement, healthcare, and family support. Flexible Time Off (FTO) to support work-life balance. About BlackRock BlackRock s mission is to help people achieve financial well-being globally. By investing in its employees, BlackRock fosters a supportive and innovative culture to enable growth, inclusion, and impact. Qualification : Bachelors degree in Finance, Accounting, Business, or Engineering

Software Engineering Manager, Machine Learning Location: Bangalore, India Full Time Company: Meta Meta s Enterprise Product Applied Research team is at the forefront of developing transformative AI-driven products. We leverage cutting-edge AI technology to make Metamates more productive, improve the quality of their work, and challenge the limits of what AI can do. As a Software Engineering Manager in this team, you will help shape the future of Meta s enterprise operations, build innovative machine learning systems, and manage a team of talented engineers to deliver on high-impact projects. Key Responsibilities: Lead multiple teams to deliver projects with increasing dependencies in high-impact or ambiguous areas. Work with your team and cross-functional partners to define and influence strategy. Drive the creation and execution of roadmaps for machine learning products. Collaborate with various functions, engineering teams, and partners to drive initiatives and impact at an organizational level. Participate in technical design and ensure high standards for system architecture and implementation. Measure the impact of your team, set clear expectations, and drive performance through effective people management. Partner with leadership to influence organization design, prioritization, and resource allocation. Minimum Qualifications: 5+ years of software engineering experience, with hands-on technical management in large-scale systems, algorithms, and tools within the machine learning domain. 5+ years of coding experience in one of the following languages: C++, Java, Python, or PHP. BS/MS in Computer Science or a related discipline, or 4+ years of work experience in lieu of a degree. Demonstrated experience recruiting and managing technical teams, including performance management. Strong technical skills combined with effective people management abilities. Experience supporting and scaling machine learning teams and systems. Subject matter expertise in machine learning technologies and practices. Commitment to staying in the same team in India for a minimum of 24 months before being eligible for transfer. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since launching Facebook in 2004, we ve revolutionized how people connect. Our apps, including Messenger, Instagram, and WhatsApp, have empowered billions worldwide. Now, we are moving beyond 2D screens toward immersive experiences in augmented and virtual reality, creating the next evolution in social technology. At Meta, you will help shape a future where digital connection transcends the limitations of screens, distance, and even the rules of physics. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Qualification : BS/MS in Computer Science or a related discipline, or 4+ years of work experience in lieu of a degree.

Job Title: Product Marketing Manager Equipment Services (EQS) Location: Bengaluru, India Reports To: EQS Global Product Marketing Director About the Role: We are seeking a Product Marketing Manager to join our Equipment Services (EQS) Marketing team. In this role, you will develop and execute strategic marketing initiatives aimed at driving growth for the OptiRun Services Parts and Upgrades Portfolio. This position will be based in Bengaluru, India, and will report directly to the EQS Global Product Marketing Director. Key Responsibilities: Marketing Strategy: Develop and execute a comprehensive annual marketing growth plan for spare parts and upgrades, with a strong emphasis on eCommerce expansion within the EQS business unit. Campaign Management: Design and implement omnichannel awareness and lead generation campaigns to drive lead funnel growth and conversions. Content & Sales Enablement: Collaborate with product management, sales teams, creative agencies, and Marcom to develop persona-driven content, including sales tools, case studies, and digital assets that align with the buyer's journey. Cross-Functional Collaboration: Align with product management, sales, and regional marketing teams to ensure accurate tracking of installed base data and market visibility. Act as the subject matter expert for services e-commerce and service NPIs, and lead Problem-Solving Projects (PSPs) to enhance performance. Market Insights & Competitive Analysis: Collect customer insights (VOC), monitor industry trends, and analyze the competitive landscape to continuously refine marketing strategies and adjust product positioning. Who You Are: Education: Bachelor s degree in Marketing, Business, or a related field (MBA is preferred). Experience: 5+ years of experience in marketing, service product management, or marketing communications, with a strong understanding of service offerings (such as contracts, qualifications, operator training, spare parts, remote monitoring, and eCommerce catalog expansion). Proven Expertise: Demonstrated experience in building and executing lead generation, awareness campaigns, and developing content aligned with the buyer's journey. Project Management: Strong experience managing marketing projects (eCommerce catalog, NPIs, customer VOC, etc.) and driving results across multiple teams. Effective Communication: Ability to communicate clearly and effectively with stakeholders at all levels within the organization. Preferred Qualifications: Familiarity with Danaher Business Tools (DBS), including Transformative Marketing, Launch Excellence, Strategic Segmentation, and PSP. Prior experience with ServiceMax, Salesforce, and Google Analytics. A collaborative and results-driven mindset with the ability to work cross-functionally to achieve marketing goals. Qualification : Bachelors degree in Marketing, Business, or a related field (MBA is preferred).

Location: Bengaluru Designation: Assistant Manager Entity: Deloitte Unleash Your Potential with Deloitte India's impact on the global economy has skyrocketed, and at Deloitte, we offer you an opportunity to unlock your potential by working alongside leaders and organizations that are shaping the future, both in the region and beyond. At Deloitte, we celebrate the whole you. Join us, and you ll be part of a team driven to make an impact that matters by collaborating, innovating, and growing together. About the Team The Technology & Transformation team is about more than just numbers. It s about building upon past achievements, addressing current challenges, and laying the foundation for future success. At Deloitte, we help organizations navigate change, ensuring they stay ahead of the curve. Learn more about the Technology & Transformation Practice. Your Role and Responsibilities As an Assistant Manager (AM) in our Cyber Team, you'll play a key role in building and maintaining positive relationships with both internal teams and clients. Your main goal will be to exceed client expectations and ensure their security and privacy needs are met. Key responsibilities include: Security and Privacy Expertise: Apply knowledge in security and privacy domains such as governance, risk management, compliance, access control, security architecture, incident response, disaster recovery, business continuity, data protection, etc. Industry Standards: Leverage frameworks and standards such as PCI-DSS, ISO/IEC 27001, ISO/IEC 17799, COBIT, ITIL, and others. Risk Management: Demonstrate a deep understanding of security controls and risk management processes. Certifications: Preferably hold certifications like CEH, CISSP, CISA, ISO 27001, ISO 22301, or equivalent. Information Security Management: Assist in ISO 27001-based Information Security Management System (ISMS) implementation and maintenance. Assessing and Improving Security Posture: Evaluate client information security posture, identify risks, and develop solutions to close gaps. Information Security Controls: Review and implement security controls across various areas such as change management, incident management, access management, antivirus management, physical security, etc. Data Privacy: Advise clients on data privacy and information security topics like data leakage prevention and identity management. Client Guidance: Serve as a subject matter expert in security and privacy, supporting clients in developing frameworks and implementing solutions. Audits & Reviews: Conduct information systems audits covering IT infrastructure and advise on best practices for data protection. Desired Qualifications Educational Background: Degree in IT, Computer Science, or related fields. Certifications: PCI-DSS, ISO 27001, ISO 31000, ISO 22301, CISA, ITIL, or equivalent certifications preferred. Other Certifications: CISSP, CEH, GSEC, GCIH, LPT, CCSK, etc. are a plus. Location and Work Style Base Location: Bengaluru Travel: This role involves occasional or frequent travel to client locations. Hybrid Work: Deloitte s default work style is hybrid, tailored to the needs of each domain. Key Expectations for the AM Role As an Assistant Manager at Deloitte, you ll be expected to embrace and live our purpose. You should challenge yourself to identify key issues that matter to clients, your team, and society. Specifically, we expect our AMs to: Inspire and Lead: Lead with integrity, inclusivity, and motivation. Create Purpose: Help shape a vision and purpose that drives positive change. Be Agile: Deliver high-quality results through collaboration and teamwork. Build Diverse Capabilities: Develop and support future capabilities within the team. Influence & Persuade: Ability to influence stakeholders and drive decisions. Collaborate for Solutions: Work together to create new solutions for clients. Drive Value: Leverage business acumen to deliver client value. Expand Business: Spot and leverage new business opportunities. Analytical Thinking: Use data and analytics to inform decisions and recommend impactful solutions. Communication: Effectively communicate and structure ideas for win-win outcomes. Engagement Management: Manage engagements to ensure timely execution and quality results. Adapt to Change: Respond resiliently to changing environments and needs. Manage Quality & Risk: Ensure high-quality results while mitigating risks. Strategic Problem Solving: Apply strategic thinking to solve complex business challenges. Tech Savvy: Use ethical technology practices to create high-impact solutions. Empathy & Inclusion: Foster a safe, inclusive environment where everyone is valued. Growth at Deloitte Connect for Impact: Work alongside exceptional professionals solving complex global issues and making a positive impact on the community, society, and the planet. Empower to Lead: Regardless of your career level, you ll have opportunities to inspire, support, and grow both professionally and personally. Inclusion for All: We value diversity and inclusivity in everything we do. At Deloitte, we are committed to creating a culture where everyone feels respected, valued, and empowered. Drive Your Career: You have the autonomy to shape your career path. With global mobility, cross-business opportunities, and continuous upskilling, you can chart a fulfilling career journey. A Culture of Wellbeing At Deloitte, we prioritize your 360-degree wellbeing. Our workspaces and initiatives cater to your unique needs, including flexibility, accessibility, safety, and support for caregiving. Join us for a workplace where you can thrive. Your Next Step: Unleash Your Potential at Deloitte! Qualification : Degree in IT, Computer Science, or related fields.

Join Us in Revolutionizing the Data Storage Industry We re at the forefront of a transformative tech movement, fundamentally reshaping the data storage industry. At Pure Storage, you ll have the chance to lead with innovative thinking, grow alongside us, and collaborate with the smartest team in the industry. If you re ready to make a lasting impact and seize boundless opportunities, come join us! SHOULD YOU ACCEPT THIS CHALLENGE... As an Instructional Designer, you will create high-impact learning experiences that empower our partners. This role is critical in designing, developing, and delivering training programs that provide our partners with the knowledge and skills necessary to succeed with our products, solutions, and go-to-market strategies. Working as part of the GTM & Partner Experience team, you will design scalable, engaging learning solutions that drive partner adoption, sales effectiveness, and technical expertise. You'll collaborate cross-functionally with Subject Matter Experts (SMEs), partner managers, sales, and technical teams to ensure the training aligns with business goals and partner needs. In This Role, You Will: Develop structured learning courses and paths tailored to various partner personas (e.g., sales, technical sales, marketing, operations, executives), ensuring they have the right knowledge to drive business success. Design and develop effective and engaging learning modules using Articulate 360, incorporating videos, simulations, and instructional best practices. Convert complex content into clear, concise, and engaging training materials, such as e-learning modules, instructor-led training, job aids, videos, infographics, simulations, and assessments. Collaborate with SMEs to gather and refine content that aligns with learning objectives. Apply instructional design models (e.g., ADDIE, SAM), gamification, and interactive learning strategies to create impactful experiences. Utilize our Intellum LMS (Learning Management System) to publish, track, and manage learning content. Develop assessments to measure learning outcomes and knowledge retention. Continuously evaluate training effectiveness using metrics, data, and partner feedback to assess engagement, course completion rates, and learning impact, iterating on content as needed. Stay updated on trends in instructional design, e-learning technologies, and gamification to enhance training programs. What You ll Need to Bring to This Role: Basic Qualifications: Bachelor s or Master s degree in Instructional Design, Learning & Development, Education, or a related field. 12+ years of experience in instructional design, curriculum development, or e-learning development. Proficiency in e-learning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia, Vyond, etc.) is a plus. Familiarity with Intellum LMS or similar learning platforms, and SCORM-compliant content. Experience designing training programs for partners, channel sales, or reseller networks. Strong writing, communication, and project management skills. Ability to translate complex technical and sales topics into engaging, digestible learning experiences for partners. Solid understanding of adult learning principles, instructional methodologies, and training needs analysis. Excellent project management skills, attention to detail, and the ability to meet deadlines. What You Can Expect from Us: Pure Innovation: We celebrate those who think critically, embrace challenges, and aspire to be trailblazers. Pure Growth: We provide the space and support for you to grow alongside us and contribute meaningfully. Pure Storage has been recognized as one of Fortune's Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We build each other up, setting aside egos for the greater good. Additionally, we understand the importance of a healthy work-life balance and offer various perks, including flexible time off, wellness resources, and company-sponsored team events. For more details, check out purebenefits.com. Qualification : Bachelors or Masters degree in Instructional Design, Learning & Development, Education, or related field.

Join Us in Reshaping the Future of Data Storage We re on the cutting edge of the tech industry, revolutionizing the data storage landscape. At Pure Storage, you ll lead with innovation, grow alongside us, and collaborate with the brightest minds in the industry. If you re passionate about transforming the tech world and ready to make a lasting impact, come join us! The Challenge: The Pure Storage Technical Writing Team is looking for a strong leader to drive the next level of our technical content. As a leader within the team, you will manage talented technical writers, enhance documentation processes, and deliver world-class technical content. If you're creative, organized, and eager to solve customer problems, this role is for you. Key Responsibilities: Lead & Inspire: Manage and grow a transformative team of technical writers to deliver exceptional documentation for Pure Storage. End-to-End Documentation: Own and continuously improve the documentation process, including release notes, user guides, API guides, and more. Analytics & Reporting: Use analytics tools to measure the effectiveness of your content, providing reports and recommendations for improvement. Collaborative Partnerships: Build strong relationships with product and engineering teams to stay up-to-date on new features and products. Product Expertise: Become a subject matter expert in Pure Storage technology and use this knowledge to produce high-quality documentation. Customer-Centric Content: Develop content plans that target customer pain points, focusing on delivering documentation that enhances the user experience. Career Growth: Foster a career path for yourself and your team, continuously building knowledge and expanding horizons. What You ll Need to Bring: Leadership Experience: 2+ years managing a technical writing team, with a vision for advancing the organization to the next level. Technical Writing Expertise: 5+ years of software technical writing experience, with a strong understanding of documentation processes and tools. Metrics-Driven: Ability to create and analyze key performance metrics to improve individual and team outcomes. Mentorship Skills: Proven ability to mentor and guide writers, optimizing team performance. Technology Enthusiast: Passion for adopting new technologies, such as AI, to enhance team productivity and content quality. Writing Excellence: Exceptional writing, editing, and communication skills in English, with experience maintaining a corporate style guide. DITA & CMS Proficiency: Familiarity with working in a DITA environment and using content management systems (CMS) and authoring tools. Collaboration Skills: Strong interpersonal abilities to work effectively with writers, engineers, program managers, QA engineers, and support teams. Organizational Skills: Ability to manage multiple projects simultaneously, delivering quality content on time, even under tight deadlines. Familiarity with Tools: Experience using JIRA, Confluence (Wiki), and working in Agile environments. Team-Oriented: A collaborative, cross-functional mindset with a sense of ownership and energy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who are passionate about innovation. Pure Growth: We provide the space and support for you to grow alongside us, contributing to something meaningful. We ve been recognized in Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We value collaboration, team building, and putting the greater good ahead of ego.

Database Specialist - NDB Team Description Hungry, Humble, Honest, with Heart. The Opportunity This role focuses on driving customer adoption of Nutanix Database Service (NDB) by identifying and addressing customer challenges, providing pre-sales guidance, and validating joint solution architectures that integrate NDB with third-party products (e.g., HYCU backup interoperability). You will work closely with Services, NDB Sales specialists, and solution engineering teams to ensure strong collaboration and alignment with the product roadmap. In addition, you will offer subject matter expertise and technical support for database-related customer issues, contributing directly to engineering efforts when necessary. Nutanix Database Service (NDB) is the only hybrid multi-cloud Database-as-a-Service (DBaaS) that supports Microsoft SQL Server, Oracle Database, PostgreSQL, MongoDB, and MySQL. NDB enables customers to manage hundreds or thousands of databases efficiently without requiring complex migrations, while automating administrative tasks like patching and backups. About the Team You will be part of the NDB Team, a close-knit group of 11 talented individuals based in Bangalore. Our team thrives on collaboration and mutual support, fostering an environment where creativity and innovation are encouraged, and success is shared. This role reports to the Senior Manager of Engineering, who promotes open communication and mentorship. Our hybrid work environment allows for flexibility, with team members expected to work from the office 2-3 days per week to maintain a strong sense of community. This role has no travel requirements. Your Role Collaborate with account teams and DB specialists to support top customer accounts and understand customer adoption challenges for NDB. Gather and prioritize customer enhancement requests, feature asks, and any identified product gaps, and communicate these insights to leadership. Provide feedback on feature backlog with business rationale, including ARR impact and customer retention risks. Develop workarounds and mitigations for customer issues, contribute to best practice documentation, and create training materials for Solution Architects (SAs) and other teams. Work closely with NDB engineering to design, test, and certify new features, and to address critical functionality gaps and customer escalations. Support database engine-specific customer issues and provide expert guidance on default configuration settings for different databases. Identify and document configuration parameters that should be exposed for tuning purposes and group database use cases by type. What You Will Bring Excellent communication skills and the ability to work directly with customers to distinguish between root problems and surface-level requests. Deep expertise in database engines, with priority given to Microsoft SQL Server and MongoDB. Strong understanding of database infrastructure, particularly on Nutanix HCI and storage platforms. Familiarity with critical business requirements tied to NDB deployments, including scalability, high availability, disaster recovery, and security/compliance. Work Arrangement Hybrid: This role operates in a hybrid work model, combining remote flexibility with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though specific team expectations may vary. Your manager will provide additional team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals based solely on their qualifications for the job. Nutanix is committed to fostering an inclusive workplace where all employees can thrive, free of unlawful discrimination, intimidation, or harassment. Reasonable accommodations will be provided for individuals with disabilities.

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The Senior Application Engineer is responsible for leveraging their experience, subject matter expertise, and customer-relationship skills to assist in growing our software business by proactively helping customers deploy ANSYS technology to deliver on their key business initiatives. This role is focused on the Automotive Industry for applications like crashworthiness, occupant, and pedestrian safety. Key Duties and Responsibilities Collaborate with Sales to create solutions to complex customer problems using LS-DYNA and other Ansys structural simulation software. Support Automotive customers in developing methods for crash and safety-related simulation. Present ANSYS value proposition to executive-level audiences. Lead high-profile business development projects and analysis of complex technical problems. Provide best practices to help customers derive more value from ANSYS solutions. Participate in internal corporate initiatives for product enhancement, consulting, and training. Minimum Education / Certification Requirements and Experience BS in engineering or a related technical discipline. Minimum 5 years of experience in automotive crash-related simulation. Knowledge of LS-DYNA and other Ansys tools. Understanding of Euro-NCAP, G-NCAP, and Bharat N-CAP simulation implementations. Experience in durability, full vehicle crash simulation, dummy positioning, airbag modeling. Strong fundamentals in Structural Mechanics, FEA, Non-Linear Materials, and Dynamics. Strong project management skills, ability to work with cross-functional teams. Preferred Qualifications and Skills MS or PhD in Engineering is preferred. Customer service mindset with a passion for excellence. Ability to travel up to 25%. At Ansys, We Operate as ONE Ansys We fuel new ideas, build relationships, and help each other realize our greatest potential. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what s next. Courage: Move forward passionately. Generosity: Share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating a workplace where diversity, inclusion, equity, and belonging thrive. Welcome What s Next in Your Career at Ansys At Ansys, you will work alongside visionary leaders to change the world with innovative technology. We push the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it s about learning, discovery, and collaboration. It s about the "what s next" as much as the "mission accomplished." It s about forging innovation in an environment built on respect, autonomy, and ethics.

Overview: The Raytheon Technologies Corporation (RTX), Global People Services (GPS) organization partners with the Human Resources Organizations across RTX to identify and deliver services that help optimize the employee experience from recruitment to retirement. About This Position: Our RTX HR Technology organization is looking for a Workday Extend Senior Developer for our Bangalore, India location. This role will be responsible for across HR Technology systems (Workday), including Workday Extend, Core Integrations & Studio. Job Title: Workday Extend Senior Developer Job responsibilities: This position s main responsibilities are (but not limited to): Develop subject matter expertise on the various functionalities of Workday Extend. Provide End to end support in Workday Extend Production support for L2 & L3 level tickets. Act as liaison between Regional Lead, Functional COE and the HR BU s to understand business challenges as well as work closely in gathering business requirements and providing solutions to getting new functionalities implemented in Workday Extend projects. Act as a point of contact for all Workday Extend apps in RTX. Maintains existing solutions in Workday Extend. Create and maintain Business Objects Design and implement a Custom Business Process and Execute an Orchestration Design with SOAP API s and use reports using RaaS and WQL. Able to create & enhance Extend apps with PMD Scripting, Orchestration, all Model Components, REST & SOAP API s. Demo and prototype new solutions to stakeholders. Perform continuous improvement & optimization of current Workday Extend apps. Coordinate the communication to HR and Payroll system stakeholders (HR, Payroll, AMS provider, etc.) for system related issues such system outages, changes, new functionality, etc. Identify opportunities for system and process improvements and work with your supervisor to execute plan Ensure the local HR and Payroll teams are aligned with the global HR roadmap and we successful communicate needs and collaborate on system changes, enhancements, updates, etc. Education / Certifications Bachelor's Degree required Advanced degree preferred Workday Certification and experience preferred Basic Qualifications You've obtained a bachelor s degree 6+ years of experience with HR systems 4+ years working in a Workday environment 3+ years working in a Workday Extend & Studio Preferred Experience 3-4 years of Workday Extend experience including PMD Scripting, Orchestration, Model Components, REST & SOAP API s. Knowledge in Workday technical areas like Core Integrations & Studio. 3-4+ Years of experience in Workday Studio integration development. Experience in JSON, XML, XSLT & JavaScript, and other application development experience. Knowledge in Model Components design & development. Advanced knowledge of Workday report writing, Calculated Fields & Data Conversion. Workday certifications in Integration Core and Workday Extend & Studio. Ability to handle multiple sub projects, tasks concurrently and meet deadlines, despite conflicting demands. Ability to articulate in a clear, concise manner and effectively communicate complex technical information to deliver briefings to senior staff, as well as communicate effectively to functional COE teams and Workday Leads You have an intense passion for technology and an ability to learn quickly staying abreast of cutting-edge technology, industry leading techniques and other skill sets Ability to think analytically and can effectively apply logic to solve problems Exceptional interpersonal skills with the ability to work effectively in fast-paced, team environment or independently with limited direction Self-starter with willingness to take initiative, support strategic priorities, take ownership of assigned projects/initiatives and contribute to results and ability to work with a minimum supervision Strong communication and presentation skills Professional certifications in PMP, ITIL, AGILE or WATERFALL preferred Thrive in a diverse, fast paced, global environment Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market. The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality, and efficiency of our operations worldwide.

Position: AWS Trust & Safety Specialist I Overview: The AWS Sales, Marketing, and Global Services (SMGS) team drives revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector clients. As part of AWS Global Support, the Trust & Safety (T&S) Abuse Investigation & Prevention Team plays a crucial role in maintaining the integrity and reputation of AWS's IP space. The team focuses on identifying and mitigating online abuse hosted on AWS infrastructure and acts as the first line of defense by vetting potential abuse issues and collaborating with AWS customers to halt harmful activities. As an AWS Trust & Safety Specialist I, you will engage in high-impact investigations, collaborating with multiple teams across AWS to develop scalable solutions for preventing abuse and protecting the AWS ecosystem. You will play a key role in analyzing trends, troubleshooting complex issues, and ensuring the highest level of support for customers and internal stakeholders. Key Responsibilities: Customer Engagement & Expert Support: Provide subject matter expertise (SME) and escalation support for complex customer inquiries related to abuse investigations. Assist in identifying and addressing root causes of abuse cases to ensure efficient resolution. Root Cause Analysis & Process Improvement: Lead investigations into escalated abuse cases, identifying operational inefficiencies and recommending process improvements. Collaborate with internal teams to develop solutions that prevent abuse and improve response times. Cross-Functional Collaboration: Work closely with AWS Enterprise teams, including Technical Account Managers (TAMs), Sales, and Solutions Architects, to address abuse-related issues, develop strategies, and drive continuous improvement. Mentorship & Knowledge Sharing: Mentor new team members, share best practices, and help evolve the T&S team s capabilities to better mitigate large-scale abuse events. High-Impact Projects: Lead cross-functional initiatives to drive long-term solutions and mitigate abuse risks, while simultaneously managing smaller projects to support global efforts. Customer Advocacy: Act as the Voice of the Customer by identifying trends, communicating findings to leadership, and implementing innovative solutions based on customer feedback. Critical Event Support: Assist in customer communications during critical AWS events, providing timely updates and ensuring effective mitigation of abuse-related issues. Qualifications & Experience: Basic Qualifications: Bachelor s degree or equivalent experience in a technical position. 2+ years of experience in a Trust & Safety or similar environment, handling online abuse and security issues. Strong understanding of internet security concepts and common vulnerabilities. Working knowledge of networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing. Proven technical support experience in abuse/security practices. Preferred Qualifications: Excellent written and verbal communication skills, with the ability to communicate complex technical information clearly. Willingness to participate in an on-call rotation for emergent abuse-related situations. Strong customer handling, conflict resolution, and problem-solving skills, with a focus on delivering exceptional customer experience. Familiarity with both Windows and Linux/Unix operating systems. Experience resolving complex technical escalations, including post-mortem error analysis. Knowledge of Amazon Web Services products and cloud computing technologies. About the Team: At AWS, we value diverse experiences and encourage applicants from varied backgrounds to apply. Whether your career is just beginning or has followed an unconventional path, we welcome your unique perspective. We believe that diversity strengthens our team and fosters innovation. Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower organizations of all sizes. Inclusive Team Culture: We promote curiosity and connection, with employee-led affinity groups that foster an inclusive environment where everyone is proud of their differences. Mentorship & Career Growth: We are committed to providing continuous learning, knowledge-sharing, and career-advancing resources to help you grow as a well-rounded professional. Work/Life Balance: We strive for work-life harmony and flexibility, ensuring that our employees can thrive both professionally and personally. Qualification : Bachelors degree OR equivalent experience in a technical position.

Job Description The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Groom new hires & provide floor support to enhance the customer experience Real Time support to advisors and monitor performance Identify root cause issues and recommend solutions. Effectively monitor and evaluate performance. Provide appropriate Coaching, evaluation feedback to Advisors. Handle voice calls and chat within the skill set. Perform transaction monitoring evaluations. Create, maintain and execute coaching plans, ensuring up-skilling to meet and exceed performance targets Work collaboratively with customers to deliver high levels of First Contact Resolution and Customer Satisfaction Key Skills and knowledge : Excellent written & verbal communication skills Strong customer service aptitude Strong Excel & Analytical skills shall be an added advantage. flexible, sensitive and open minded when dealing with customers. Expertise & proficiency in Banking products preferably credit cards Knowledge of Quality metrics & guidelines Experience in coaching individuals via observation, feedback, mentoring and task demonstration Ensure the highest standards of service delivery are maintained, monitoring quality performance and providing feedback to team members. Conduct audits of processes and transactions to identify areas for improvement. Implement process improvements to optimize efficiency and customer satisfaction Educational Qualification : Graduation

Job Description A Senior Associate Java IBM WebSphere Commerce/HCL Commerce Technologist is considered a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table. Your Impact: Strong understanding of HCL Commerce runtime framework and architecture with strong knowledge of struts and spring frameworks. Hands-on skills and expertise in two or more of the sub-systems in HCL Commerce (e.g. Catalog, Order, Member, Marketing, Promotion sub-systems) Hands-on skills in the application data models, access control frameworks, and various utilities like Data Loader Utilities, DB clean, stage propagation, and schedulers. Strong understanding of the key configuration of HCL Commerce like Application Configuration, Search, Caching Experience in integrating HCL Commerce application with Web Content Management Systems (CMS), Order Management Systems, Product Information Management Systems, and other third party like payments gateway, shipping, tax provider s systems, Review and Rating systems analytics CDN, and social integration. Strong programming/development knowledge in specific Java technologies including JSP, Servlets, JSTL, JSP, REST Services, JDBC, and Spring Frameworks Experience with supported databases - Oracle/DB2 DDL, DML, writing triggers and stored procedures with complex SQL skills. #LI-REMOTE Qualifications Your Skills & Experience: Minimum 6-8 years of hands-on experience in developing/customizing e-commerce applications using IBM WebSphere Commerce / HCL Commerce packaged solution. Developer certification in HCL Commerce is preferred. Should understand the Fix Pack, Feature Pack, APAR/I-Fixes/Mod upgrades and should be able to analyze the impact of this on the application Understanding of WebSphere Application Server tools, certificate management, application security, understanding of various resources and configuration like cluster configuration, virtual hosts, connection pools, threads, trouble-shooting etc. Should understand the aspect of high availability, application failover and disaster recovery, application accessibility Should understand the architecture and benefits of cloud technologies and hybrid hosting technologies and understand the basic application architecture Should understand the aspect of high availability, application failover and disaster recovery, application accessibility Set Yourself Apart With: Strong and innovative approach (thinking out of the box) to problem solving and finding the best solutions Excellent communicator (written and verbal, formal and informal) Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Ability to lead by example should be self-motivated, quick learner and a good team player Ability to multi-task under pressure and work independently with minimal supervision. Ability to prioritize when under pressure Additional Information Gender-Neutral Policy 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

What You ll Achieve: As a Consultant, Cyber Incident Response, you will be responsible for handling complex cybersecurity incidents, providing advanced analysis, and offering support to L1 and L2 analysts. Your role will require extensive experience in the full lifecycle of Cybersecurity Incident Response, including preparation, analysis, notification, response, recovery, and post-mortem activities. Key Responsibilities: Global Escalation Point: Serve as the primary escalation point for complex cybersecurity incidents that are not resolved by L1/L2 analysts, offering regional subject matter expertise on incident response. Incident Analysis and Investigation: Conduct in-depth analysis of security incidents, determining the root cause and potential impact to the organization. Investigate and analyze large, unstructured datasets, malicious artifacts, and EDR (Endpoint Detection and Response) tools to identify trends, anomalies, and potential threats. Incident Response Lifecycle: Oversee all phases of incident response, including preparation, analysis, response, recovery, and post-mortem reviews to identify lessons learned and enhance future response efforts. Liaison with Stakeholders: Act as a liaison between various stakeholders and internal CSIRT (Computer Security Incident Response Team) teams, helping implement best security practices and driving process improvements for incident response. Mentorship and Training: Provide guidance and training to L1 and L2 analysts, sharing your knowledge to enhance their skills in cybersecurity incident response. Essential Requirements: Cybersecurity Expertise: 10+ years of experience in cybersecurity incident response and hands-on experience within a Security Operations Center (SOC). Incident Investigation Skills: Exceptional ability to conduct investigations, analyze findings, and determine the root cause of incidents. Strong Technical Knowledge: In-depth understanding of security technologies such as SIEM (Security Information and Event Management), full packet capture, firewalls/NGFW, IDS/IPS, EDR, DLP (Data Loss Prevention), UEBA (User Entity Behavior Analytics), and familiarity with networking protocols. Experience with Cloud Computing, Microsoft Windows, and Linux/Unix platforms. Experience with Cyber-attacks: Strong knowledge of various cyber-attack types and techniques, including incident response, threat hunting, and understanding attack lifecycles. Analytical and Communication Skills: Excellent analytical thinking, time management, and coordination skills. Strong command of English, both written and verbal, for clear communication with stakeholders and teams. Desirable Requirements: Certifications: Industry-recognized certifications such as CISSP, SANS GCIH, GCIA, GNFA, GREM, etc. Additional Skills: Experience in Digital Forensics and reverse malware tools. Proficiency in scripting languages for incident analysis and automation.