Success Manager Jobs in Gurgaon
268 Jobs Found
Senior Product Manager
Investwell
Senior Product Manager Location: Gurugram, India Job Type: Full-Time Category: Product Management About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is a leader in enterprise software for financial planners in India. We partner with top financial advisors to enable prudent financial planning for millions. Our product suite helps advisors rebalance investments, execute lakhs of transactions daily, and ensure clients meet their financial goals. Join us to be part of a company revolutionizing how millions invest. Key Responsibilities Understand and represent user needs effectively across product teams. Develop and continuously improve strategy for core product modules. Assess key problems the product solves and drive the product roadmap and lifecycle. Define a compelling vision for the product and align stakeholders around it. Prioritize features and capabilities in collaboration with product owners and cross-functional teams. Monitor market trends, gather customer feedback, and perform competitive analysis to inform product decisions. Lead large-scale product initiatives, ensuring alignment with business goals and customer needs. Required Experience & Skills Minimum 5 years of core Product Management experience, preferably in fintech. Proven success managing complex, large-scale product initiatives focused on financial transactions and multi-asset integrations. Strong technical acumen and ability to collaborate closely with engineering teams to deliver seamless user experiences. Exceptional analytical skills, adept at translating data into actionable insights. Excellent communication and stakeholder management skills. Experience working in fast-paced, agile development environments. Perks & Benefits 5-day workweek with flexible working hours and regular office events. Group medical insurance coverage up to 3 lakh for all permanent employees. Complimentary financial planning consultations tailored to your life stage. Support and guidance for starting or advancing your personal investment journey.
Sales Specialist, Accelerated Growth Team, Google Customer Solutions
Google Careers
Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience
Manager, Gtech Ads
Google Careers
Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience
Program & Strategy Manager
Spyne
Job Title: Program & Strategy Manager CEO s Office Location: Gurugram, Haryana, India (Onsite, Full-Time) Experience: 3+ Years | Department: CEO s Office / Strategic Initiatives About Spyne At Spyne, we are redefining how cars are marketed and sold using cutting-edge Generative AI. What began as a bold idea to automate car visuals has evolved into a full-scale, AI-powered automotive retail ecosystem. We are backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors. In the last 15 months alone, we've expanded into the US and EU, launched industry-first AI image and 360 solutions, and achieved a 5x revenue surge with even greater growth ahead. Now, we re building a complete AI Retail Suite and scaling our footprint to 150K+ dealerships globally. Role Overview As a Program & Strategy Manager, you will work directly with the CEO s Office to lead and drive the adoption of Agentic AI (autonomous, goal-driven AI systems) across the organization. This includes Product, Engineering, Sales, Marketing, HR, Finance, Customer Success, and more. You ll be responsible for managing high-impact programs that integrate AI-driven automation into our operations, while also supporting strategic initiatives that align with Spyne s rapid growth and vision. What You ll Do Agentic AI Transformation Lead company-wide adoption of Agentic AI systems across key business functions Drive automation using tools like GPT-based agents, RPA, no-code AI platforms, and AutoML Define metrics to track AI-driven efficiency and performance improvements Work closely with Data & Engineering teams to integrate AI into existing workflows Conduct internal workshops to upskill teams on AI tools and practices Strategic Program Management Develop and execute strategic initiatives aligned with overall business objectives Own cross-functional programs focused on revenue growth, operational efficiency, and customer acquisition Track key business KPIs and ensure timely execution of high-impact priorities Support leadership with executive presentations, investor updates, and business reviews Work directly with the CEO on mission-critical business priorities Stakeholder & Team Collaboration Serve as the liaison between the CEO s office and all functional leaders Manage relationships with key AI vendors and partners (OpenAI, Microsoft, etc.) Enable adoption of AI across departments through communication and change management Build internal tools and dashboards for strategic visibility and impact tracking Experience & Background 3+ years in Program Management, Product Strategy, Business Ops, or similar roles Proven track record in managing cross-functional, strategic initiatives Strong experience in analytics (Excel, SQL, BI tools like Tableau, Looker, or Power BI) Technical Acumen Basic familiarity with LLMs and AI tools (OpenAI, Hugging Face, Anthropic, etc.) Ability to collaborate with AI/ML engineering teams and understand core technical concepts Strong understanding of business process automation and digital transformation Soft Skills Excellent communication and stakeholder management skills Strategic thinker with strong problem-solving abilities High ownership mindset and the ability to thrive in fast-paced, high-growth environments Why Join Spyne At Spyne, we re not just building AI products we re building the future of work. You ll be part of a driven, high-performance team in a company where speed, innovation, and ownership define our culture. What You ll Get: Opportunity to work directly with leadership on strategic initiatives Comprehensive health insurance (GMC, GPA, GTLI) Career growth with leadership exposure and equity options for top performers Office-first, high-energy environment that encourages real-time collaboration A young, driven team (average age: 25 26) working alongside seasoned professionals Our Values Customer Obsession: Every initiative is measured by the value it brings to customers Speed Over Perfection: Fast execution is key learn and iterate quickly Extreme Ownership: Own the outcomes, not just the process 10x Innovation: Think bigger and solve at scale A-Team Standards: We hire top talent and enable them to grow fast
Customer Success Manager
Spyne
Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.
Product Manager (LLMs & AI)
Spyne
Job Title: Product Manager (LLMs & AI) Location: Gurgaon, Haryana Experience: 3-7 years Department: Product Management Employment Type: Full-Time About Spyne At Spyne, we are redefining how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea using AI-powered visuals to help dealers sell online faster has grown into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors, we are scaling rapidly: Expanded across US & EU markets. Launched industry-first AI-powered Image & 360 solutions. Achieved 5X revenue growth in 15 months, with a goal for 3-4X growth this year. We are now rolling out an end-to-end GenAI Automotive Retail Suite and expanding into the US market to bring our AI-driven products to 3,000-4,000 dealers. What We Are Looking For We are looking for an experienced Product Manager to lead the development of Large Language Model (LLM)-powered applications and AI agents. This role will focus on harnessing the power of LLMs (e.g., OpenAI s GPT, Claude, or similar models) to create advanced, context-aware conversational agents and automation systems. As a Product Manager (LLMs & AI), you will work on defining and delivering AI solutions that transform the user experience, streamline processes, and unlock new business opportunities for Automotive dealers and buyers. This is a critical role in shaping Spyne s product strategy, translating user needs into AI-driven solutions, and collaborating with cross-functional teams to deliver innovative, AI-powered products. Product Strategy & Vision: Define and execute the roadmap for LLM-powered applications and AI agents, aligning with market trends and user needs. AI Innovation: Explore cutting-edge applications like chatbots, decision-support systems, and automation tools. Research & Experimentation: Collaborate with engineers and data scientists to fine-tune and deploy LLMs for real-world use cases. AI Advancements: Stay updated on emerging capabilities like multi-turn dialogue, in-context learning, and fine-tuning techniques. AI Agent Development: Build context-aware AI agents that integrate seamlessly into user workflows. Automation Solutions: Develop AI-driven tools for automating tasks like email responses, scheduling, and data extraction. User Experience & Adoption: Convert user pain points into intuitive AI-driven solutions with explainable outputs. Seamless AI-Human Interaction: Ensure smooth AI adoption by refining user interfaces and interactions. Cross-Functional Collaboration: Work closely with Engineering, Data Science, and Design teams to prototype and scale LLM-based features. AI Market Positioning: Collaborate with Sales and Customer Success teams to position AI capabilities as a key differentiator. Performance Metrics: Define and track KPIs such as accuracy, response time, and user engagement. Continuous Optimization: Enhance AI model efficiency and user satisfaction through iterative improvements. What You Must Have 1 3 years of product management experience in AI, SaaS, or data-driven products. Proven experience building or scaling LLM-powered applications (e.g., GPT, Claude). Strong familiarity with fine-tuning, prompt engineering, context management, and model evaluation. Ability to communicate AI concepts to non-technical stakeholders. Hands-on experience with Figma, Jira, and LLM APIs (OpenAI, Anthropic, Hugging Face). Data-driven mindset with a strong grasp of AI product metrics. Thrive in fast-paced, ambiguous environments. Strong Culture: A supportive and collaborative work environment that encourages innovation. Transparency & Trust: High levels of autonomy and trust in decision-making. Competitive Salary & Equity: Stock options for top performers. Health Insurance: Comprehensive coverage for employees and their dependents, including GMC, GPA, and GTLI coverage. Dynamic Growth Environment: Join a fast-paced, high-growth setting that will accelerate your professional development. Shape the Future of AI-Powered Automotive Retail If you're passionate about AI and want to play a key role in transforming the automotive retail experience, join Spyne and help us define the future of AI-powered automotive retail!
Customer Success Manager
Builder.ai
Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.
Partner Development Manager
Builder.ai
Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.
Growth Consultant
Shipsy
Job Title: Growth Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS | Supply Chain Solutions Company: Shipsy About Shipsy Shipsy is a leading global SaaS company revolutionizing the logistics and supply chain industry through AI-powered solutions. In an industry worth trillions but still reliant on manual processes, our technology provides end-to-end shipment visibility, cost optimization, and enhanced customer experiences for some of the world s most renowned businesses. Our client base spans the Middle East, India, and Southeast Asia, and includes top-tier enterprises like Reliance, Domino s, Zepto, UPS Gulf, DTDC Express, Burger King, and Landmark Group. With over 3 million shipments processed daily, nearly 10% of India s container trade is tracked using our platform. Backed by global investors like Peak XV Partners, InfoEdge, and A91 Partners, we've raised $35M+ and grown to a 280+ member team across offices in Gurgaon (HO), Mumbai, Bangalore, and Dubai. Position Overview: Growth Consultant As a Growth Consultant at Shipsy, you'll act as a strategic advisor and customer success partner, helping clients realize the full potential of our logistics tech platform. You ll drive account growth by identifying new use cases, enhancing adoption, and ensuring clients achieve maximum ROI. This is a high-impact, consultative role requiring strong relationship-building, analytical thinking, and logistics domain expertise. Key Responsibilities Client Success & Relationship Management Build and maintain strong relationships with senior client stakeholders. Align client objectives with Shipsy s solutions to deliver business value. Conduct regular on-site visits to strengthen partnerships and understand evolving client needs. Growth Strategy & Account Expansion Analyze client usage and develop tailored growth strategies. Identify new use cases and encourage product adoption across departments. Lead strategic conversations that position Shipsy as a long-term partner. Customer Success Operations Serve as a trusted advisor by proactively addressing client challenges. Track KPIs and ensure timely adoption of new product features and enhancements. Monitor client performance metrics to ensure success outcomes are achieved. Upselling & Cross-Selling Identify upselling and cross-selling opportunities based on client goals. Collaborate with Sales and Product teams to facilitate renewals and expansion. Data-Driven Client Consulting Utilize data and analytics to deliver actionable insights and identify risks. Report on adoption trends, usage levels, and client engagement. Training & Enablement Deliver onboarding, training sessions, and resources tailored to client needs. Create customized enablement plans to help clients achieve faster time-to-value. Customer Advocacy & Feedback Act as the voice of the customer, communicating insights to Product and Engineering. Drive feature suggestions and improvements based on real-world use. Qualifications & Skills Bachelor s degree in Business, Sales, Marketing, or related field; Master s is a plus. 3+ years of experience in Customer Success, Account Management, or Consulting preferably in SaaS, Logistics, or Supply Chain tech. Proven ability to manage large enterprise accounts and foster long-term partnerships. Strong first-principles thinking and a strategic, problem-solving mindset. Familiarity with CRM tools and customer success platforms. Excellent communication, interpersonal, and organizational skills. Self-starter who thrives in a fast-paced, dynamic environment. Willingness to travel for client meetings and business reviews. Competitive compensation and performance-linked incentives. Access to world-class learning opportunities including a scholarship program. Collaborative, energetic, and diverse team culture built on innovation. Work alongside top talent from IITs, NITs, and global research institutions. Make a tangible impact in the digital transformation of global logistics. Join Shipsy and help leading global enterprises unlock their true potential through smart logistics technology. Qualification : Bachelors degree in Business, Sales, Marketing, or related field; Masters is a plus.
Senior Product Manager
Shipsy
Job Title: Senior Product Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Product Management Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a fast-growing global SaaS company transforming logistics and supply chain operations through intelligent automation and end-to-end visibility. Our platform enables enterprises to streamline freight and delivery management, optimize costs, and enhance customer experience all while driving sustainable logistics practices. We serve over 190+ global businesses, facilitating the movement of 2+ million shipments daily, and are rapidly expanding across the Middle East, Southeast Asia, and Europe. With regional headquarters in Dubai and strong momentum in revenue, team growth, and customer base, we are poised for continued global scale. Backed by top investors like Sequoia Capital and InfoEdge, our team consists of experts from institutions like MIT Media Lab, IITs, and top-tier companies like Microsoft, Samsung Research, and Morgan Stanley. Role Overview: Senior Product Manager As a Senior Product Manager, you will play a strategic role in shaping the roadmap and evolution of Shipsy's platform. You ll work cross-functionally with Engineering, Sales, Customer Success, and Design to define product vision, drive feature development, and deliver scalable logistics solutions that generate measurable impact for our enterprise clients. This is a high-impact position that requires a mix of business acumen, customer empathy, and a strong product mindset in the SaaS and supply chain domain. Key Responsibilities Own end-to-end product lifecycle from ideation to launch to iteration for core features of the Shipsy platform. Collaborate with customers and internal stakeholders to gather insights and define user stories, requirements, and acceptance criteria. Deeply understand customer workflows and business needs to ensure product solutions align with measurable outcomes. Drive platform adoption by designing intuitive, value-driven experiences that address pain points and unlock efficiencies. Prioritize features using data, customer feedback, and market trends to inform product strategy and decision-making. Work closely with Engineering to ensure timely and high-quality delivery of product features. Identify and track key performance metrics for product performance, adoption, and ROI. Serve as a customer advocate, proactively capturing feedback and channeling it into continuous product improvements. Requirements & Qualifications 4+ years of Product Management experience in SaaS, logistics tech, or enterprise software environments. Strong understanding of B2B workflows, supply chain processes, or logistics platforms. Exceptional analytical and problem-solving skills; ability to translate complex business needs into clear, executable solutions. Excellent communication and stakeholder management skills. A strong sense of ownership, curiosity, and passion for building scalable, customer-centric products. Bachelor s degree in Engineering, Computer Science, or Business; MBA is a plus. What Makes This Role Exciting Be a part of a high-growth company driving transformation in a trillion-dollar industry. Work alongside top-tier talent in a collaborative, agile, and innovation-focused environment. Influence the roadmap of a platform used by global leaders like Reliance, UPS, Zepto, DTDC, and Burger King. Access professional development programs, international mobility options, and unique employee perks such as a scholarship program. Join Us at Shipsy If you are passionate about solving real-world problems, influencing product direction, and working in a fast-paced, purpose-driven SaaS company, then Shipsy is the right place for you.
Account Director
Shipsy
Job Title: Account Director | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Company: Shipsy About Shipsy Shipsy is a global leader in the logistics technology space, offering cutting-edge SaaS solutions that automate warehousing and transportation operations. Our platform helps businesses significantly reduce logistics costs, streamline workflows, and enhance customer experience. We work with renowned enterprises across India, the Middle East, and Southeast Asia, including major brands like Reliance, Domino's, UPS Gulf, DTDC Express, Burger King, and Landmark Group. Shipsy s platform processes over 2 million shipments daily, with 10% of India's container trade being tracked on our system. With backing from leading investors like Peak XV Partners, Infoedge, and A91 Partners, we ve raised approximately $35M to date. Our team is over 280+ members strong, spread across offices in Gurgaon, Mumbai, Bangalore, and Dubai. We re committed to building a fun, dynamic, and growth-oriented work culture, where every team member can thrive and make a meaningful impact. Role Overview: Account Director As an Account Director at Shipsy, you will play a key role in growing and nurturing our relationships with large global clients. You will take ownership of the P&L for critical accounts, ensuring we meet revenue targets, business success metrics, and customer satisfaction. Your role will involve strategic leadership, collaborating with cross-functional teams, driving projects that align with client goals, and providing insights to improve our products and services. As the main point of contact for high-level stakeholders, you'll help shape the future of our product while contributing to Shipsy s overall growth. Key Responsibilities Client Relationship Management Build and maintain strong relationships with CXOs and key decision-makers at large global accounts. Serve as the strategic advisor to clients, ensuring long-term value delivery from Shipsy s platform. Manage a portfolio of critical accounts, ensuring high customer satisfaction, retention, and business success metrics (NPS, revenue growth, etc.). Revenue Growth Achieve revenue targets by identifying new business opportunities and growing existing accounts. Drive the expansion of product offerings within existing accounts, ensuring clients are fully utilizing Shipsy s solutions to meet their logistics needs. Thought Leadership and Industry Insight Provide thought leadership by leveraging deep industry, product, and customer insights to build tailored solutions. Stay ahead of industry trends and bring back critical feedback to the product team to inform the roadmap and ensure alignment with customer needs. Cross-functional Collaboration Collaborate closely with product teams, engineering, and other stakeholders to deliver innovative solutions that address client challenges. Facilitate the implementation process, ensuring projects are executed on time and meet client expectations. Strategic Account Planning Lead strategic account planning sessions with clients, developing mutual performance objectives, financial targets, and critical milestones for short-term and long-term success. Oversee project management, ensuring timelines, schedules, and deliverables are met. Process Optimization Identify and implement best practices, tools, and resources to optimize the client management function and ensure successful project outcomes. Innovate new methods of analysis and strategies to improve client interactions and maximize value. Qualifications & Skills B.Tech from a Tier 1 School (preferred). Strong analytical skills, with the ability to solve complex problems using first principles thinking. Proven ability to collaborate cross-functionally and lead teams towards shared business goals. Excellent communication and interpersonal skills, with a talent for building relationships with senior stakeholders and CXOs. Strong business acumen with the ability to drive revenue outcomes, manage P&Ls, and contribute to strategic planning. Experience in managing large accounts and a deep understanding of SaaS or logistics tech industries. Problem-solving and data management skills, with a focus on delivering results and meeting client needs. Growth opportunities in a dynamic and rapidly expanding company. Work with top talent from premier institutes and companies. Innovative, supportive, and inclusive company culture where your ideas and contributions are valued. Competitive salary with performance-based incentives. World-class benefits and professional development programs to help you grow in your career. Become part of a global team at the forefront of logistics technology. Join Shipsy and contribute to transforming the logistics space while building a career filled with growth, innovation, and success. Qualification : B.Tech from a Tier 1 School (preferred).
Assistant Manager / Sr. Executive - Performance Marketing
Ixigo
Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.
Hr Specialist
Keysight Technologies
Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.
Staff Engineer
Stryker
At Stryker, we offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and more. We also offer service and performance awards, along with various social and recreational activities all tailored to each location. Job Description What You Will Do: Lead the design, development, modification, and verification of components, modules, and sub-systems for medical devices, transforming user needs into design specifications. Drive advanced prototyping and testing, solving complex product design issues with independence and innovation. Leverage deep knowledge of customer needs, market trends, and clinical procedures to shape design inputs and author comprehensive solutions. Participate in Voice of Customer sessions with internal teams and clinicians to better understand and incorporate feedback into product development. Mentor team members on the use of industry standards, including design requirements, test strategies, and regulatory compliance. Manage and refine engineering documentation, such as the Design History File, and follow R&D procedures for design controls and risk management within our Quality Management System. General Responsibilities: Collaborate with cross-functional teams, including R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing, and Project Management, to ensure project success. Drive projects through the design, development, and launch phases while delivering high-quality results that meet business priorities. Foster partnerships within teams to achieve common business objectives and provide leadership throughout the development process. Minimum Qualifications (Required): Bachelor s degree in engineering (mechanical, biomedical, or related field) with 7-10 years of professional experience. Preferred Qualifications (Strongly Desired): Expertise in designing mechanical/electromechanical systems with a focus on Design for Manufacturability (DFM). Proficient in creating engineering drawings, models, and applying GD&T and CAE tools. Solid understanding of materials and manufacturing processes applied to product design. Strong communication skills, with the ability to explain complex technical information to team members. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSA) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, impacting over 150 million patients each year. We work closely with healthcare professionals to develop innovative solutions that improve patient outcomes. Depending on role requirements, employees may need to obtain certain vaccinations to access customer accounts. Qualification : Bachelor of Science in Engineering, Mechanical Engineering, or BioMedical & 7-10 years of work experience.
Customer Service Assistant
Allianz
Position Summary: Claims Inquiry Associate As a Claims Inquiry Associate, you will be responsible for efficiently and effectively handling incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. You will resolve customer service issues, respond to inquiries, and provide information within targeted timeframes. This role requires maintaining confidentiality, adhering to business ethics, and meeting monthly performance objectives. Key Responsibilities: Customer Service Support: Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. Perform follow-up calls to clients and providers to provide information and resolve service issues. Policy Interpretation: Interpret insurance policies and explain benefit coverage to customers regarding claims status, benefits, and other related matters. Payment Management: Process stop payments and re-issue cheques to ensure the customer or provider has received the correct payment. Administrative Tasks: Open shortcut cases, print daily reports, send forms, and update deferral codes to ensure quality control in claims processing. Qualifications and Education Requirements: Experience: A minimum of 6-12 months in a customer service-related role. Skills: Attention to detail and ability to multitask. Excellent verbal communication skills, particularly in handling phone and email communication with clients and colleagues. Ability to use initiative and independent judgment in solving customer issues. What We Offer: Personal and Professional Development: Opportunities for career growth with a wide variety of courses and development programs. Encouragement for international mobility and career progression in a global environment. Work-Life Balance: Flexible programs designed to improve work-life balance and provide peace of mind, ensuring your health and wellbeing are prioritized. Inclusive Culture: Allianz is a diverse and inclusive employer, committed to hiring individuals from all walks of life and backgrounds. We welcome applications from people regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. About Allianz Group: Allianz is one of the world s most trusted insurance and asset management companies. Our employees are integral to our success, and we care about your professional development and wellbeing. We foster a culture where everyone feels empowered to explore, grow, and shape a better future for our customers. Join us today. Let's care for tomorrow.
Capabilities & Insights Analyst
Mckinsey & Company
Your Impact In this role, you will be integral in supporting team members, consultants, and clients with requests and engagements within your area of expertise. You will tackle complex challenges faced by leading life sciences companies, particularly in pharmaceutical operations such as manufacturing networks, external supply management, and supply chain optimization. You will also delve into the evolving impact of digital and automation technologies in these domains. Additionally, you will develop a well-rounded understanding of industry and economic trends to establish a strong area of expertise in life sciences. You'll work closely with Life Sciences Operations leaders on key initiatives and leadership objectives, such as preparing practice qualification materials and assisting in leadership meetings. Your contributions will help project teams navigate industry trends, key players, and research challenges. Using your knowledge, you will help codify best practices and develop new research products, such as fact packs, summary perspectives, and analytical reports. Your work will include developing benchmarking tools and producing high-quality, client-ready deliverables that are comprehensive, well-organized, and insightful. As you progress, you'll also mentor new team members, fostering their professional growth, and contributing to the success of the knowledge management team. You will build strong communities across various practices and offices, and create strong connections with knowledge professionals in other units as well as consultants across the firm. Your Growth Based in our Gurugram office, you will be a part of the Life Sciences Intelligence team in India, embedded within our Life Sciences Practice. As part of our global knowledge network, you will collaborate with over 100 professionals based in key hubs such as Waltham, New Jersey, Brazil, London, Brussels, Poland, Lisbon, India, Japan, and China. In this role, you'll collaborate with fellow team members, consultants, and clients to drive impactful projects. You ll work across multiple industry and functional areas to generate unique insights, enhance capabilities, and deliver the best of our firm s expertise to clients. Your Qualifications and Skills A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred. A minimum of 2 years of experience in Indian pharmaceutical operations, consulting, or industry, particularly in areas like supply chain, manufacturing, quality, and procurement. Strong understanding of economic, financial, and business concepts. Proficiency in IT tools, including Excel, Word, PowerPoint, and basic business software. Analytical skills with knowledge of tools such as SAS, SPSS, Alteryx, and Tableau (a plus). Ability to structure and solve ambiguous problems. Adaptability in a dynamic, fast-evolving environment. Comfort working within diverse teams to craft optimal solutions and drive action. Ability to build and maintain trust-based relationships with colleagues and clients. Qualification : A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred.
Capabilities & Insights Team Lead - Service Operations
Mckinsey & Company
Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.
Engineering Manager -dotnet/java
Dunnhumby
About dunnhumby dunnhumby is the global leader in Customer Data Science, empowering businesses to thrive in the modern data-driven economy by putting the Customer First. Our mission is to help businesses grow and reimagine themselves by becoming true champions for their customers. With deep expertise in retail, one of the world s most data-rich and competitive sectors, we enable businesses across industries to embrace a Customer First mindset. With nearly 2,500 experts across Europe, Asia, Africa, and the Americas, we partner with iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro, delivering transformative customer insights and data-driven strategies. About the Role We are looking for a talented Engineering Manager to lead a team of engineers focused on building products that empower Retailers to transform their Retail Media business, maximizing ad revenue and enabling massive scale. As Engineering Manager, you will play a pivotal role in designing and delivering high-quality .NET Core-based solutions. You will guide a team of engineers, contribute to system architecture, enforce engineering best practices, and drive innovation. Your technical expertise, leadership, and results-driven mindset will be critical to the success of our products. Key Responsibilities Leadership & Team Management Lead and manage a team of software engineers, fostering a culture of collaboration, growth, and continuous development. Conduct regular performance reviews and provide constructive feedback. Mentor and coach junior engineers, nurturing talent within the team. Balance delivery timelines with technical excellence. Technical Oversight & Delivery Collaborate with Product Managers and Architects to define technical roadmaps and align engineering efforts with product goals. Oversee the design, development, and delivery of solutions built on .NET Core within a microservices-based architecture. Implement and enforce best practices in coding, CI/CD pipelines, and DevOps processes. Ensure adherence to security, compliance, and quality standards throughout the SDLC. Process Improvement & Innovation Drive continuous improvement initiatives to enhance developer productivity, system performance, and engineering processes. Advocate for the adoption of modern tools, frameworks, and approaches to optimize delivery. Encourage a culture of experimentation and innovation, ensuring the team stays up to date with emerging technologies. Skills & Experience Required Technical Expertise Strong hands-on experience with C# and .NET Core. Deep understanding of design patterns, SOLID principles, and system design. Expertise in Relational Databases such as SQL and PostgreSQL. Experience with BigQuery, Redis, and ElasticSearch is a plus. Familiarity with microservices architecture and event-driven systems (e.g., RabbitMQ, Google Pub/Sub). Proficiency in containerization technologies like Docker and Kubernetes. Hands-on experience with DevOps tools (e.g., GitLab CI/CD) and practices. Strong understanding of cloud platforms, especially GCP (preferred) or Azure. Experience working with distributed systems, multi-tenant services, cloud-native applications, and Unix/Linux environments. Quality, Testing & Security Familiarity with the Testing Pyramid and relevant tools at each level. Hands-on experience with Code Quality and Secure Code Scan tools (e.g., SonarQube, Checkmarx, ESLint, Resharper, Trivy). Experience implementing observability using tools like NewRelic. Ways of Working Strong understanding of the software development lifecycle (SDLC) and Agile methodologies. Proven track record of delivering high-quality software on time. Exceptional communication, interpersonal, and leadership skills, with the ability to motivate and align teams. Experience in the AdTech or Retail domain is a plus. What You Can Expect from Us At dunnhumby, we go beyond expectations to provide a rewarding career experience: Competitive compensation and comprehensive benefits. Flexible working hours and your birthday off. Opportunities to work with cutting-edge technologies and drive real impact. A collaborative, innovative environment where you can experiment, learn, and grow. A balance of global scale and agility, giving you both freedom and responsibility.
Marketing Manager - India & Emerging Asia
Abbott Laboratories
Job Title: Marketing Manager - India & Emerging Asia Location: Gurgaon, India Primary Objective The Marketing Manager - India & Emerging Asia will be responsible for driving the growth of Abbott s Cardiometabolics portfolio across India and Emerging Asia. This will be achieved through strategic market planning, customer engagement, and lead generation in close collaboration with sales leadership and commercial teams. The role requires building strong relationships across the healthcare ecosystem, including HCPs, payors, pharmaceutical companies, NGOs, and other strategic business partners to identify and fulfill market needs using Abbott s innovative technologies and solutions. Key Indicators of Success Year-on-year growth in sales and market share for key products such as HbA1C, CRP, ACR, and Afinion across the region. Creation of effective user communities comprising healthcare professionals (HCPs), payors, and strategic business partners to drive testing uptake, enhance POC awareness, and increase Abbott s footprint. Development and deployment of economic evidence to support geographic reimbursement expansion. Expansion of Afinion s customer base within targeted segments across the region. Key Responsibilities Market & Competitive Analysis: Analyze local point-of-care market dynamics, customer behaviors, reimbursement landscapes, and competitor strategies. Develop and execute a detailed annual strategic business plan tailored to the market needs of each country. Business Reporting & Forecasting: Provide accurate local forecasts, business reports, and market intelligence to regional and divisional management on a timely basis. KOL & Stakeholder Management: Build relationships with key opinion leaders to influence the market and advocate for favorable reimbursement policies that drive Abbott product adoption. Competitor Monitoring: Continuously monitor competitor activities and market shifts, ensuring Abbott maintains a competitive advantage in product positioning and customer value. Product Launches & Strategic Programs: Plan and execute effective product launches, ensuring alignment with global and regional strategies to achieve sales and profit targets. Event Participation & Internal Communication: Organize and participate in conferences, workshops, and scientific events. Regularly share market updates (including competitor product insights) with internal teams. Core Competencies & Skills Strong knowledge of the medical devices industry and current market trends. Expertise in business planning and project management. Analytical, creative thinker, with strong operational marketing skills. Deep understanding of point-of-care diagnostics, clinical workflows, and healthcare systems across the region. Awareness of international sales environments, particularly in Europe, Asia, Latin America, Canada, and the Middle East. Proven ability to lead through vision and values, with strong people management and coaching skills. Strong communication, influencing, and relationship-building abilities. Results-oriented with a performance-driven mindset. Creative problem-solving with change management capability. Qualifications Education: Bachelor's degree in Science or Business-related field (mandatory). MBA or Master s degree in Science, Business, or related field (preferred). Experience: Minimum 5 years experience in sales and marketing within the medical devices industry. Experience working in multinational companies is essential. Exposure to diagnostic and point-of-care products is highly desirable. Languages: Fluency in English is mandatory. Knowledge of local languages within the cluster is a plus. Travel: Willingness to travel approximately 20-30% across the region. Abbott is a global healthcare leader, committed to helping people live their best lives through innovation. With a leading Cardiometabolics portfolio, we are dedicated to empowering healthcare providers with accurate, rapid diagnostics to improve patient outcomes. Join us and help shape the future of healthcare. Qualification : Bachelor's degree in Science or Business-related field (mandatory).MBA or Masters degree in Science, Business, or related field (preferred).
Design Engineer - Project Controls
Jacobs
Project Planning & Scheduling Engineer Location: Gurgaon About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges building thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific breakthroughs, and cutting-edge manufacturing. By turning abstract ideas into real-world innovations, we create a sustainable and better future. Your Impact As a Project Planning & Scheduling Engineer, you will be responsible for project delivery, design management, and project management. Your role will be instrumental in collaborating with commercial, project management, engineering, and design teams to drive success across various industrial projects. You will play a key role in planning, scheduling, and monitoring projects in the process industry from concept to commissioning stage. Your expertise will help optimize resources, streamline workflows, and ensure timely project execution. Key Responsibilities Develop and update project schedules covering engineering, procurement, and construction phases. Prepare deliverable schedules & progress 'S' curves for tracking performance. Monitor and control project timelines, ensuring adherence through: Planning reports Progress variance analysis Critical path analysis Identify and highlight critical activities & potential delays with proactive solutions. Utilize Primavera P6 & MS Project for scheduling and resource management. Collaborate with design, procurement, and construction/field services teams. Ensure compliance with project management best practices and industry standards. Experience in Pro-Services Cost Controls & Monitoring is an added advantage. What You ll Need Bachelor s degree in Engineering with 6-9 years of experience in project planning & scheduling for industrial projects. Proficiency in Primavera P6 & MS Project for project scheduling. Strong analytical skills for progress tracking, variance analysis, and critical path assessment. Working knowledge of design, procurement, and construction/field services. Experience in engineering consultancy firms is preferred. Familiarity with EcoSys software is an added advantage. Proficiency in MS Office (Excel, PowerPoint, Word, etc.) for reporting and documentation. Ability to work independently in a multidisciplinary team environment. At Jacobs, we create an environment where you can thrive, innovate, and grow. You ll benefit from: A collaborative and flexible work culture. Opportunities for career development in high-impact projects. Employee well-being programs and professional growth initiatives. A commitment to sustainability and world-class engineering solutions. Join us and be a part of something bigger shaping the future through innovation and excellence. Qualification : Bachelor of Engineering with 6 to 9 years of experience.
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