Supplier Quality Specialist Jobs in Pune

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Job Title: Sub Category Manager Procurement Location: Pune Department: Tender Management / Procurement Function: Procurement & Vendor Development Experience: Minimum 5 Years Education: BE / B.Tech (Engineering Any Specialization) Working Language: English Employment Type: Full-Time Position Overview We are seeking a Sub Category Manager Procurement with strong expertise in vendor sourcing and strategic vendor development. This role is critical in building and managing a high-performing supplier base, ensuring cost efficiency, quality compliance, and timely procurement across categories such as MEP, HVAC, civil, electrical, and safety equipment. The ideal candidate brings a balance of strategic thinking and hands-on execution in procurement operations, vendor negotiation, rate contract management, and cross-functional coordination. Key Responsibilities Vendor Sourcing & Profiling Identify and onboard vendors across categories including MEP, HVAC, civil, electrical, and R&M. Conduct market research and benchmarking to source cost-effective and high-quality suppliers. Perform vendor due diligence ensuring compliance with organizational standards and regulatory norms. Strategic Vendor Development Build and nurture long-term, strategic vendor relationships. Define and track vendor performance metrics (KPIs) and initiate performance improvement actions. Align vendors with organizational objectives through structured reviews and feedback loops. Procurement Strategy & Execution Lead rate analysis, cost negotiations, and value engineering initiatives. Manage Annual Rate Contracts (ARCs) for key categories like safety gear, pumps, HVAC, and consumables. Develop customized procurement solutions and spares for site-specific requirements. Operational Coordination & Compliance Collaborate with site teams for BOQ clarification, amendments, and procurement issue resolution. Manage procurement transactions and approvals via the SAP-MM module. Facilitate vendor site visits (recce) for accurate scoping and quotation preparation. Reporting & Analysis Generate MIS reports, comparative cost analyses, and vendor performance summaries. Track and optimize procurement turnaround times (TAT) for all categories under management. Key Qualifications & Skills Technical Expertise Deep knowledge of procurement categories like MEP systems, HVAC, safety, civil works, and consumables. Strong understanding of procurement life cycle, sourcing strategies, and material specifications. Vendor Management Proficiency in vendor negotiation, onboarding, assessment, and relationship management. Experience developing vendors for integrated facility management (IFM) or large-scale real estate/infrastructure projects is an advantage. Soft Skills Strong coordination and communication skills across vendors and cross-functional internal teams. Ability to thrive under pressure and deliver within tight timelines. Preferred Industry Background Residential complexes, commercial offices, malls, industrial parks, or integrated facility management (IFM) sectors. Core Competencies Strategic Thinking & Problem Solving Cost Optimization & Commercial Acumen Attention to Detail & Quality Assurance Innovation & Process Improvement Qualification : BE / B.Tech (Engineering Any Specialization)

Position: Plant Quality Manager Level 3 Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA At FORVIA, we lead the way in sustainable and advanced mobility technologies. As the world s 7th largest automotive supplier, we employ over 157,000 people in 43 countries, driving innovation in clean mobility, vehicle interiors, and smart technologies. Our mission is to deliver high-performance, environmentally responsible solutions that make mobility safer, more comfortable, and more connected. Your Mission As Plant Quality Manager, you will lead the implementation and execution of quality systems at the plant level, ensuring compliance with FORVIA s standards and customer requirements. You will play a pivotal role in driving continuous improvement, managing customer relationships, and ensuring quality excellence across all plant operations. Key Responsibilities Customer Focus: Act as the voice of the customer within the plant to ensure all expectations and requirements are met or exceeded. Quality Leadership: Define plant-level quality objectives and KPIs, track progress, and implement corrective and preventive actions as needed. System Compliance: Ensure the plant s Quality Management System aligns with the Faurecia Excellence System (FES), including adherence to relevant standards (IATF 16949, ISO 9001, etc.). Team Development: Structure, lead, and develop the plant quality organization to support operational needs and strategic objectives. Process Ownership: Monitor and improve quality processes, conduct audits, and manage risk across production, logistics, and engineering functions. Issue Resolution: Take proactive steps to stop production or delivery if quality risks are identified ensuring product integrity and customer satisfaction. Supplier Collaboration: Partner with Purchasing and Supplier Quality teams to resolve supplier-related quality issues and improve supplier performance. Regulatory Compliance: Ensure the plant complies with all applicable environmental, safety, and regulatory requirements. Performance Reporting: Maintain quality records and documentation, and report quality results to internal and external stakeholders. Your Profile Education & Experience Bachelor s degree in Engineering (Master s preferred). Minimum 5 years of experience in manufacturing, preferably within the automotive industry. Proven experience in managing customer relationships and leading cross-functional teams. Technical Competencies Strong knowledge of production quality systems and methodologies (e.g., APQP, PPAP, FMEA, 8D). Process-driven approach with a focus on root cause analysis and continuous improvement. Working knowledge of industry standards (IATF 16949, ISO 14001, ISO 45001, etc.). Soft Skills Strong leadership, communication, and decision-making abilities. Effective collaborator across departments and with external partners. Bi-lingual preferred (English required; French or German is a plus). High integrity with a commitment to FORVIA s ethical standards and management principles. Impactful Work: Contribute to the advancement of sustainable automotive technologies. Global Career Path: Access a world of opportunities across 40+ countries. Continuous Learning: Benefit from over 22 hours of annual training through FORVIA University and five global campuses. Diverse Culture: Thrive in a multicultural, inclusive environment that celebrates diversity and global collaboration. Sustainability Commitment: Join a company recognized as the first global automotive group certified by the SBTi Net-Zero Standard, with a clear commitment to reach CO Net Zero by 2045. We re more than a technology company we re a movement towards smarter, safer, and more sustainable mobility. Whether it s through clean powertrains, smart interiors, or circular economy initiatives, we are helping shape the future of transportation. Join us in making a lasting impact, not just in the automotive world, but for society as a whole. Qualification : Bachelors degree in Engineering (Masters preferred)

Position: Deputy Manager SQI (MG3) Location: Pune Experience Required: 8 to 15 years Job Summary: We are seeking a seasoned Deputy Manager (MG3) to lead the Supplier Quality Improvement (SQI) function for Electrical & Electronics parts. This role involves driving supplier development, implementing IEC standards, conducting type testing, and spearheading quality and cost optimization projects. The position also offers cross-functional support to Kirloskar New Energy BU and Kirloskar Electrical & Electronics BU. Key Responsibilities: Supplier Quality Improvement (SQI): Manage SQI activities for Electrical & Electronics parts in new product development. Drive supplier process improvement initiatives and implement best practices. Conduct supplier evaluations, audits, and participate in the selection process. New Product Development & Type Testing: Lead vendor development for new parts aligned with product requirements. Study, interpret, and apply IEC standards to ensure compliance. Supervise and coordinate type testing of components to validate design integrity. Strategic Projects: Lead and contribute to critical quality improvement projects aimed at reducing warranty costs. Drive cost-saving initiatives without compromising quality standards. Provide SQI support across other business units GEE, Kirloskar New Energy BU, and Kirloskar Electrical & Electronics BU. Desired Candidate Profile: Bachelor s degree in Electrical, Electronics, or related Engineering discipline. 8 15 years of hands-on experience in supplier quality, vendor development, and component validation. Strong knowledge of IEC standards and experience with type testing protocols. Proven track record in quality improvement and cost reduction projects. Ability to work cross-functionally and manage multiple stakeholders. Key Skills: Supplier Quality | Electrical & Electronics | New Product Development | Vendor Development | IEC Standards | Type Testing | Quality Improvement | Cost Reduction | Warranty Analysis | Process Audit | SQI Qualification : Bachelors degree in Electrical, Electronics, or related Engineering discipline

Position: Customer Quality Engineer Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Experience Required: 3 5 years Industry: Plastic Injection Moulding Automotive & Allied Sectors Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, catering to the automotive and other engineering industries. We're committed to delivering precision, quality, and customer satisfaction through continuous improvement and adherence to global standards. Position Overview We're looking for a skilled and proactive Customer Quality Engineer to manage customer complaints and ensure compliance with quality standards in line with automotive industry requirements. This role demands a hands-on approach to quality systems, documentation, and effective problem-solving. Key Responsibilities Act as the primary point of contact for handling and resolving customer complaints. Prepare and maintain PPAP (Production Part Approval Process) documentation as per customer and IATF requirements. Utilize problem-solving tools (e.g., 8D, 5 Why, Fishbone) to analyze and address quality issues. Ensure adherence to IATF 16949:2015 quality management system standards. Coordinate with internal departments to implement corrective and preventive actions. Maintain clear and professional communication with customers regarding quality concerns. Support audits and quality system improvements based on customer feedback and internal reviews. Qualifications & Experience B.E. in Mechanical or Production Engineering. 3 to 5 years of experience in a customer quality role within the automotive manufacturing industry. Skills & Competencies In-depth understanding of automotive quality standards and processes. Strong knowledge of PPAP, APQP, FMEA, SPC, MSA. Proficient in using quality tools and methodologies for root cause analysis. Effective communication and interpersonal skills for customer engagement. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Detail-oriented, resourceful, and able to manage multiple tasks effectively. Be part of a dynamic quality team at RENATA and contribute to delivering world-class components to global automotive clients. We offer a collaborative work environment, opportunities for professional development, and a strong focus on continuous improvement and customer satisfaction.

Quality Control Manager | Pune Job Description We are looking for an experienced Quality Control Manager who will coordinate inspection services across projects, monitor quality performance, and generate detailed reports based on key performance indicators. You will lead the quality assurance efforts to exceed client expectations and maintain high-quality standards throughout the organization. Key Responsibilities Promote a culture of quality achievement and continuous performance improvement across all departments. Develop, implement, and maintain a comprehensive product quality assurance strategy covering all stages of product development. Set and monitor quality assurance (QA) compliance objectives, ensuring targets are consistently met. Integrate environmental, health, and safety standards into quality procedures. Establish clear quality standards and methods for staff to follow. Collaborate with operations teams to define and enforce quality control procedures. Oversee and support a distributed team to maintain consistent quality performance. Prepare and present quality performance reports to management and stakeholders. Qualifications & Requirements Minimum 3 years of quality control experience in a managerial role. Proven ability to manage and coordinate distributed or remote teams effectively. Strong communication skills with the ability to interact at all organizational levels. In-depth knowledge of quality management systems, environmental standards, and health and safety regulations. Analytical mindset with excellent report-writing skills. Lead quality assurance initiatives in a growing and dynamic company. Work with cross-functional teams to drive operational excellence. Competitive salary and opportunities for professional development. Supportive work culture focused on innovation and quality. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Quality Control / Manufacturing / Operations

Job Title: Assistant Manager Quality Location: Pune Department: Quality Assurance / Quality Control Experience Level: Minimum 7 Years Relevant Experience Business Unit: North America Business About Zetwerk Zetwerk is the world s largest global manufacturing network for custom manufacturing, transforming digital designs into physical products across a vast spectrum from steel pipes to aerospace engine components, metal bridges to consumer electronics. Serving both small businesses and Fortune 500 companies, Zetwerk connects customers with thousands of manufacturing partners skilled in metal fabrication, CNC machining, plastic injection molding, 3D printing, aluminum die casting, and more. Our technology-driven supply chain enables faster, cost-effective manufacturing with world-class quality and transparency. Through our proprietary Manufacturing Operating System (ZISO), we provide end-to-end visibility from order placement to final delivery ensuring seamless collaboration among product designers, manufacturers, quality inspectors, logistics providers, and other stakeholders. At Zetwerk, we believe in empowering game changers who want to shape the future of manufacturing. We offer an environment designed to fuel your career growth, foster innovation through collaboration, and connect you with leaders who inspire you to go beyond. Our inclusive culture supports you to thrive and make an impact every day. Role Overview As Assistant Manager Quality, you will play a pivotal role in ensuring the quality and reliability of heavy fabricated components and assemblies for our North America business. You will lead the implementation of QA/QC procedures, drive continuous improvement, and collaborate across teams to uphold stringent quality standards. Key Responsibilities Plan and execute QA/QC procedures and inspection protocols throughout fabrication and assembly stages. Develop, review, and approve Inspection Test Plans (ITPs), Work Instructions, and Quality Plans. Conduct in-process and final inspections for heavy fabricated components and assemblies. Perform detailed inspections of machined parts, verifying dimensional tolerances using precision measuring instruments. Review and approve surface treatment and painting processes in compliance with standards (e.g., SA 2.5 blast cleaning, DFT measurements). Lead root cause analysis (RCA) and coordinate corrective and preventive actions (CAPA) for quality issues. Evaluate supplier quality documentation and conduct incoming material inspections for castings, forgings, and fabricated items. Implement and maintain Core Quality Tools: FMEA, Control Plan, MSA, SPC, and PPAP, as applicable. Drive continuous improvement initiatives to reduce defects, rework, and improve overall quality performance. Travel to supplier locations across Pune and other regions to support quality assurance activities. Qualifications & Experience Bachelor s degree in Mechanical Engineering or related discipline. Minimum 7 years of experience in QA/QC roles, preferably in heavy fabrication or capital equipment manufacturing. Strong expertise in fabrication, welding, and machining inspection. Proficient with Core Quality Tools: FMEA, MSA, SPC, PPAP, and Control Plans. Working knowledge of quality management standards such as ISO 9001, IATF 16949, ASME, AWS. Hands-on experience with precision inspection instruments and interpreting engineering drawings and GD&T. Willingness to travel regularly to supplier sites. Join Zetwerk and be part of a revolutionary manufacturing ecosystem where your expertise drives quality and excellence at scale. Qualification : Bachelors degree in Mechanical Engineering or related discipline.

Job Title: Senior Engineer Quality Location: Pune Department: Quality Assurance / Quality Control Experience Level: Minimum 7 Years Relevant Experience Business Unit: North America Business About Zetwerk Zetwerk is the world s largest global manufacturing network for custom manufacturing, transforming digital designs into physical products. Our manufacturing solutions span simple items like steel pipes to complex aerospace components, serving industries such as Oil & Gas, Energy, Infrastructure, Aerospace, Renewables, Electric Vehicles, Consumer Electronics, and Space. With thousands of manufacturing partners, Zetwerk offers expertise in metal fabrication, CNC machining, plastic injection molding, 3D printing, aluminum die casting, and more. Our technology-driven platform delivers faster, cost-effective manufacturing with world-class quality and complete transparency through our proprietary Manufacturing Operating System, ZISO. Zetwerk is revolutionizing manufacturing by connecting and empowering stakeholders across the supply chain. We provide a collaborative and innovative work environment that supports career growth, ambition, and an inclusive culture. Join us to be a part of a company where your impact truly matters. Role Overview As a Senior Engineer Quality, you will play a critical role in implementing and managing quality assurance and control processes for heavy fabricated components and assemblies. You will lead quality inspections, ensure compliance with standards, and drive continuous improvements to enhance product quality and reliability. Key Responsibilities Develop and execute QA/QC procedures and inspection protocols across all fabrication and assembly stages. Prepare, review, and approve Inspection Test Plans (ITPs), Work Instructions, and Quality Plans. Conduct in-process and final inspections for heavy fabricated components and structures. Evaluate welding procedures and supervise weld inspections ensuring compliance with standards. Interpret and supervise Non-Destructive Testing (NDT) reports. Inspect machined components, verifying dimensional tolerances with precision instruments. Review and approve surface treatment and painting processes per standards (e.g., SA 2.5, DFT measurement). Support root cause analysis (RCA), corrective and preventive action (CAPA) initiatives. Review supplier quality documentation and incoming material inspections for castings, forgings, and fabricated items. Drive continuous improvement projects to reduce defects, rework, and rejection rates. Qualifications & Experience Bachelor s degree in Mechanical Engineering or related field. Minimum 7 years of relevant experience in QA/QC for heavy fabrication, preferably within industrial or capital equipment manufacturing. Strong expertise in fabrication, welding, and machining inspection. Proficient in Core Quality Tools: FMEA, MSA, SPC, PPAP, Control Plans. Knowledge of quality standards including ISO 9001, IATF 16949, ASME, and AWS. Hands-on experience with precision inspection instruments and interpretation of engineering drawings and GD&T. Willingness to travel to supplier locations across Pune and other parts of India. Join Zetwerk and contribute to a transformative manufacturing ecosystem delivering quality and innovation at scale. Qualification : Bachelors degree in Mechanical Engineering or related field.

About Talentica Software: Talentica Software is a specialized software development firm founded by industry veterans and IIT Bombay alumni. We excel in helping startups build innovative products by leveraging cutting-edge tools and technologies to solve real-world challenges. Over the past 21 years, we ve collaborated with over 180 startups, primarily in the US, and have contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a meticulous and detail-oriented QA Specialist who is passionate about ensuring data quality. You will work closely with our analytics team to design and execute robust QA processes, validate data pipelines, and automate repetitive QA tasks. Your contributions will play a crucial role in delivering accurate, reliable, and high-quality solutions. If you enjoy solving problems, automating processes, and ensuring data integrity, this role is tailor-made for you! What You ll Be Doing: As a QA Specialist, your responsibilities will include: Designing and implementing comprehensive QA processes for data and analytics deliverables. Validating end-to-end data pipelines, including data sources, ETL processes, data extracts, calculations, visualizations, and application interfaces. Conducting functional, regression, performance, and tolerance-range testing across reports and data systems. Simulating end-user interactions to ensure a smooth user experience with analytics outputs. Validating application tracking functionalities, including data collection through app usage. Verifying calculations and metrics in BI tools like Tableau, Power BI, and others. Performing database validation using SQL (Oracle, BigQuery) and NoSQL (MongoDB) systems. Automating recurring QA tasks in the analytics/BI environment where possible. Identifying, documenting, and tracking data quality issues and discrepancies. Collaborating with cross-functional teams including data engineers, BI developers, and product managers to ensure high-quality analytics deliverables. To Succeed in This Role, You Should Have: Qualifications: BE/B.Tech degree from top engineering institutions such as IIT, NIT, BITS, VJTI, or equivalent. Experience: 2+ years of experience in QA, data validation, or analytics testing. Technical Skills: Hands-on experience testing in BI tools environments. Proficiency in SQL, with experience in Oracle and BigQuery (preferred). Familiarity with NoSQL databases like MongoDB (a plus). Experience with regression testing and simulating user interactions in BI tools. Bonus Points If You Have: Knowledge of scripting languages like R or Python. Experience in automation testing in analytics or BI environments. Familiarity with Databricks. Soft Skills: Strong communication skills, with the ability to collaborate effectively across teams. Ability to present complex findings to both technical and non-technical stakeholders. What You ll Find at Talentica: Innovative Culture: We focus exclusively on cutting-edge development, not routine maintenance. Our technological expertise sets us apart. Endless Learning Opportunities: This is a place to grow. You ll have access to constant learning opportunities and stay updated on the latest trends in technology. Talented Peers: Work with brilliant professionals from India s top engineering colleges (IITs, NITs, and more). Work-Life Balance: We value flexibility and offer remote work options and flexible schedules to ensure a healthy work-life balance. Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor). We pride ourselves on our supportive and collaborative work environment. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you re passionate about ensuring data integrity, automating processes, and solving problems in a fast-paced, innovative environment, we d love to hear from you. Qualification : BE/B.Tech from IIT, NIT, BITS, VJTI, or any other top Indian engineering college.

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a global leader in kitchen and laundry appliances, dedicated to improving life at home for families around the world. With a commitment to purposeful innovation and an iconic brand portfolio including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and InSinkErator we combine cutting-edge technology with decades of expertise. In 2023, we reported approximately $19 billion in annual sales, supported by 59,000 employees and 55 manufacturing and technology research centers globally. Learn more at WhirlpoolCorp.com. About the Team Our Quality Assurance team plays a critical role in ensuring the highest product standards for our customers. This team works closely with suppliers to maintain quality, improve processes, and resolve issues quickly and effectively. From new product launches to ongoing supplier development, we partner with internal teams and external suppliers to drive a culture of excellence. About the Role As a Supplier Quality Engineer/Manager, you will be responsible for ensuring the performance and quality of direct material suppliers across Asia and IPO supply chains. You will lead new product integration (NPI) and existing product improvements (EPI) by driving supplier development processes, solving escalated quality issues, and collaborating closely with global teams. Your work will directly impact the quality and reliability of Whirlpool products delivered to millions of homes. Key Responsibilities Partner with suppliers to ensure flawless new product launches. Lead supplier quality processes for NPI and EPI projects, including APQP (Advanced Product Quality Planning) and PIQ (Purchase Item Qualification). Drive supplier performance improvement initiatives through data analysis, root cause identification, and action planning. Manage and resolve escalated quality issues through structured problem-solving processes like 8D. Conduct supplier process audits and risk assessments to identify improvement opportunities. Collaborate with global cross-functional teams to align supplier quality processes and ensure consistency. Provide training to suppliers on Whirlpool s quality systems, tools, and expectations, fostering a Zero Defect culture. Track, analyze, and report on supplier performance metrics such as SIR, PPM, and CAL. Participate in supplier qualification reviews and witness critical sample builds during new product launches. Champion Critical Parameters Management (CPM) to ensure focus on key product characteristics that impact performance and customer satisfaction. Education: Bachelor s degree in Mechanical Engineering (or related field). Experience: 7-10 years in Supplier Quality within Automotive, Home Appliances, or Consumer Durables industries. Technical Skills: Strong understanding of quality tools like APQP, PPAP, FMEA, SPC, MSA. Proficient in data analysis and statistical process control (SPC). Experience working directly with suppliers on quality improvement and new product launches. Certifications (Preferred): Six Sigma Green/Black Belt. Certified Quality Management Systems (QMS) Auditor. Soft Skills: Strong communication and relationship-building skills. Ability to collaborate across cultures and global teams. Analytical mindset with a proactive approach to problem-solving. Passion for driving quality excellence and continuous improvement. Work for a globally recognized Fortune 500 company. Collaborate with talented professionals from around the world. Be part of an innovative environment that values bold ideas and smart solutions. Enjoy a diverse and inclusive workplace where your voice matters. Contribute directly to products that improve life at home for millions. If you are passionate about quality, thrive in a collaborative environment, and are ready to drive supplier excellence in a globally respected organization, apply today! Qualification : Bachelors degree in Mechanical Engineering (or related field).

Quality Manager Location: Pune Employment Type: Full Time Experience Required: 12 15 Years Job Summary We are seeking an experienced Quality Manager with 12 15 years of experience in a quality-driven environment within the machine tool or machine building industry. The ideal candidate will have at least 2 5 years of managerial experience overseeing quality departments and will be responsible for driving quality initiatives aligned with company goals. Key Responsibilities Define and implement quality strategies in alignment with the company s vision. Develop, implement, and maintain quality control processes, procedures, and policies to ensure products/services meet or exceed customer expectations. Monitor and analyze quality data to identify trends and areas for continuous improvement. Lead and mentor the quality control team, providing coaching and support as required. Collaborate with cross-functional teams to ensure quality processes align with overall business objectives. Conduct internal audits, identify gaps, and recommend corrective actions. Liaise with suppliers and vendors to ensure materials/components meet quality standards. Design and manage vendor evaluation processes and performance metrics. Maintain accurate and up-to-date quality documentation and records. Train team members on quality standards, policies, and best practices. Ensure quality control processes are integrated into new product/service development initiatives. Stay current with industry standards, best practices, and regulatory requirements. Key Skills & Requirements Bachelor s degree in engineering or a related field. Proven experience in quality management in the machine tool or machine-building sector. Knowledge of manufacturing, heat treatment, and surface treatment processes. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills. High attention to detail and commitment to quality. Proficiency in managing multiple priorities and projects. Familiarity with ISO standards and quality compliance regulations (ISO knowledge preferred). Qualification : Bachelors degree in engineering or a related field

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Job Title: Process Specialist Accounts Payable (AP) Location: Pune Experience: 2 to 7 Years Job Description We are seeking a detail-oriented and process-driven Process Specialist Accounts Payable (AP) to manage end-to-end AP operations, ensure compliance with financial regulations and internal policies, and drive continuous improvement across processes. As the first point of contact for AP-related queries and escalations, you will play a critical role in maintaining vendor relationships, supporting financial reporting, and enhancing operational efficiency. Key Responsibilities Serve as the primary point of contact for all issues and escalations within Accounts Payable. Ensure that AP transactions meet defined cost, quality, and timeliness standards as outlined in SLAs. Maintain compliance with statutory requirements and company policies during all AP activities. Support implementation of best practices and process standardization across AP operations. Proactively identify and drive process improvement initiatives to optimize efficiency and accuracy. Troubleshoot and resolve AP-related issues raised by Associates or other stakeholders. Execute accounting transactions related to AP (e.g., write-offs, write-backs) as needed. Generate and consolidate MIS reports in the prescribed formats for internal stakeholders. Ensure all transactions are processed in accordance with the approved process manual and schedule of authority. Prepare timely AP schedules for submission to the General Ledger and Financial Reporting teams. Support the resolution of vendor disputes and lead reconciliation efforts. Review and approve debit/credit notes in line with internal authorization policies. Maintain and update the vendor tax master and associated tax codes. Keep senior associates and leadership updated on process bottlenecks or operational issues. Qualifications Bachelor s or Master s degree in Accounting, Finance, or related field CA / CMA / MBA (preferred from Tier I or Tier II institutions) Strong knowledge of Accounts Payable processes and accounting principles Excellent problem-solving and analytical skills Proficiency in ERP systems and MS Excel Strong communication and stakeholder management abilities Qualification : Bachelors or Masters degree in Accounting, Finance, or related field

Job Title: Process Specialist Accounts Receivable (AR) Location: Pune Experience: 2 to 7 Years Job Description We are looking for a proactive Process Specialist Accounts Receivable (AR) to manage and optimize AR processes, ensuring accuracy, compliance, and timely financial reporting. You will be the first point of contact for AR-related issues, supervise associates, and drive continuous improvements. Key Responsibilities Act as the primary contact for resolving all issues related to Accounts Receivable. Troubleshoot and resolve escalated AR problems from Process Specialists. Ensure timely preparation and submission of AR schedules (monthly/quarterly) to General Ledger and Finalization & Consolidation teams. Maintain all transactions in compliance with cost, quality, and time standards defined in SLAs. Implement best practices and uphold effective records management. Ensure accounting is performed in accordance with statutory requirements and company policies. Lead continuous process improvements and enhance AR record management. Supervise and validate AR transactions processed by Associates. Perform revenue de-recognition as applicable. Demonstrate strong understanding of sales processes and execute related F&A transactions in AR. Ensure invoices are raised promptly with acknowledged delivery challans (DC) / LR. Guarantee timely collection accounting and accurate MIS generation (Sales, Collections) for business and process heads. Review customer advance collections and provide relevant data to the GST team for tax liability assessment. Identify and implement operational and financial reporting enhancements. Ensure compliance with the approved process manual and schedule of authority. Provide regular feedback to the Process Head on process effectiveness. Identify bottlenecks and lead initiatives to remove them. Track key performance metrics and develop insightful reports. Qualifications Bachelor s or Master s degree in Commerce, Finance, or a related field Inter-CA / CWA / MBA (Finance) preferred Experience working with SAP FI and SD modules Strong analytical, problem-solving, and supervisory skills Excellent communication and stakeholder management Qualification : Bachelors or Masters degree in Commerce, Finance, or a related field

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.

Role: Senior Consultant Specialist We are currently seeking an experienced professional to join our team as a Senior Consultant Specialist. In this role, you will provide critical technical leadership, supporting production incidents, and driving improvements to ensure the highest level of service. You will also collaborate with various teams and play a key role in delivering optimal solutions for business stakeholders. Key Responsibilities: Technical Leadership: Lead technical investigations during service disruptions, ensuring rapid restoration of services. Provide round-the-clock application support and oversight to ensure smooth and seamless operations. Drive service improvements to completion based on incident analysis and root cause investigations. Production Incident Support: Offer technical support during production incidents, facilitating quick resolution and minimizing downtime. Investigate and resolve the root causes of incidents, ensuring continuous improvement of service quality. Analysis & Estimation: Conduct thorough analysis to provide estimations and technical solutions to meet business requirements. Support ongoing Business As Usual (BAU) changes, enhancing system functionality and addressing technical needs. Communication & Collaboration: Effectively communicate with business analysts to offer technical support and strategic insights. Collaborate across teams (business and technical) to ensure smooth and efficient service delivery. Requirements: Experience: Minimum 8 years of relevant work experience with strong expertise in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, and Spring Boot. Extensive server-side development experience, particularly with Java. Technical Skills: Proficient in RTC (Version Control System). Experience with Maven, Jenkins, GitHub, and Ansible. Strong hands-on experience with monitoring and debugging tools such as Splunk and AppDynamics. Basic experience with shell scripting and Python. Support & Troubleshooting: Ability to participate in both intra-day and rare overnight support when required. Proficient in adding new features, debugging existing code, and resolving issues as they arise. Additional Skills (optional): Knowledge of Pivotal Cloud Foundry (PCF) and Spring Integration/Dojo Framework would be an advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work independently and in team settings. Strong analytical and problem-solving abilities, with sound decision-making capabilities. Flexible and adaptable, capable of taking on different roles and working with new technologies. At HSBC, you ll be part of a dynamic global organization that offers continuous professional development, flexible working options, and a collaborative culture. We are committed to helping you grow, develop your career, and make a meaningful contribution to the financial services industry. Join us to take your career to the next level in an environment that supports innovation, diversity, and professional fulfillment. Qualification : Relevant work experience of 8+ years in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, Spring Boot.

Job Description: The Senior Regulatory Specialist will develop and execute the regulatory strategy for new product development, design changes and field safety corrections for US, EU and RoW. Collaborate with the cross functional team (including R&D, design quality, marketing, supply chain etc.) to create submission contents. Lead 510(k) submission, preparation of EU MDR Technical Documentation, Health Canada license applications and other global registrations and work with global regulators/competent authorities throughout review and approval process. Supports activities required to maintain regulatory compliance as new or revised versions of standards, guidance documents are published. Monitor global regulatory landscapes and supports implementation of regulation changes and executes quality plans to minimize business impact. Provides Regulatory assessment of product changes for launch and sustaining activities. Review labelling, marketing materials, and claims substantiation evidence to maintain compliance with global requirements. Identify areas for improvement for efficiency and compliance in internal processes, work instructions, and forms and apply technical expertise to process improvement efforts. May lead or participate in process improvement teams to affect changes at a local or cross business unit level. Job Requirements/Qualifications: Minimum of 15+yrs years of experience in the medical device industry with regulatory submission experience. 510(k) submission experience preferred. Minimum of a bachelor s degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred. Proficiency in understanding, interpretation, and the application of FDA 21 CFR 820 Quality System Regulations, EU MDR Regulation 2017/745, ISO 13485, and other relevant standards and regulations. Prior experience supporting/leading regulatory submissions such as 510k, EU MDR Technical Documentation and global registrations Strong written, oral, and interpersonal communication skills to be able to work in a team environment. Solution and detail oriented, well organized and self-motivated. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Minimum of a bachelors degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred.

If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Lead Consultant Specialist In this role you will: Hands on technical leader expected to drive forward data strategy and AI/ML strategy for WPB Channels. The role will provide hands-on engineering leadership supported by proven experience in expert development, agile delivery and applying the latest technology solutions and architectures from the wider technology community to deliver change with maximum impact. Hands on knowledge on Bigdata (Hadoop), MongoDB, Spark and relational DBs. Also proven hands on expertise on building AI/ML models. Beginner level working knowledge on Gen AI tools/ LLM Models Define and implement the engineering and development strategy. Branching, versioning, deployment, demise, test Continuous improvement of engineering processes, tooling, and engineering practices Ensure that all software and applications meet the highest standards of quality, scalability, and security. Creating prototype of innovative solutions as proof of concept & proof of value and enable for the industrialization. Strong analytical and problem-solving abilities to address complex technical challenges effectively. Identify opportunities for system optimization, performance tuning, and scalability enhancements. Implement solutions to improve system efficiency and reliability. Excellent verbal and written communication skills to articulate technical concepts to both technical and non-technical stakeholders. Ability to mentor and coach junior engineers, helping them grow their skills and contribute effectively to the team. Proven leadership skills with the ability to guide and inspire multiple teams, fostering a positive and productive work environment. Collaborate with key stakeholders to define the technology strategy that aligns with the business goals of the bank. Effectively communicate technical concepts clearly and effectively to a variety of audiences, including other engineers, technicians, and non-technical personnel. Ensure that the technology team is up to date with the latest technologies and tools and implement them where appropriate. Conduct regular code reviews to ensure code quality, consistency, and adherence to coding standards. Provide constructive feedback and mentorship to team members. Strong commercial awareness looking for ways to drive down RTB costs through automation, less TOIL and efficient use of Infrastructure. Ensure HSBC technologies are standardized an aligned to customer needs. Responsible for enhancing engineering efficiencies, productive, high quality service continuity and establishing high resilience. Evaluating the vendor or 3rd party product and services from functional and non-functional perspective Involve in evaluating the build vs buy strategy based on the need of the organization in collaboration with the product owner and architecture. Support the culture of collaboration, innovation, and inclusiveness. A passion for innovation, driving the adoption of new technologies and methodologies to improve development/deployment processes and product offerings. Demonstrated ability to make critical technical decisions and trade-offs while considering project constraints and business objectives. Collaborate with security teams to ensure adherence to industry-standard security practices, data protection regulations, and compliance requirements Requirements To be successful in this role you should meet the following requirements: Build and maintain the broad and diverse set of skills required to run the Engineering team. Provide strategic direction, leadership, support, guidance and management for the team. Strategic engagement with key 3rd parties and vendors to ensure a strong partnership is established for the strategic benefit of the Bank. Establish a robust communication and support mechanism across department, Technology and Business teams Ensure the necessary resources are sourced to support demand. Ensure there is a strong employee development framework in place including. succession planning, diversity balance, nurturing, coaching, skills development, and career progression Deep understanding of software engineering principles, design patterns and architectures. Strong DevOps skills to facilitate test, release and deployment automation with the aim to reduce risk in production deployments and increasing the release cadence. Proficiency in relevant programming languages, frameworks and tools used within the organization for DevOps. Ensuring solutions are aligned to long term technology strategy and business goals. Provide technical guidance in solving complex engineering challenges. Lead trouble shooting efforts for critical issues ensuring timely and effective resolutions.