Support Analyst Jobs in Bengaluru

1296 Jobs Found

CO

Platform Engineer

Colortokens

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Platform Engineer Platform engineer Full-Time Platform engineering
WO

Intern, Analytics Engineer

Workato

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Intern, Analytics Engineer Location: Bangalore, India Duration: Minimum 6 months commitment About Workato Workato is a leader in enterprise orchestration, helping businesses worldwide connect data, processes, and applications through an AI-powered platform. Trusted by 400,000+ customers, Workato enables organizations to drive efficiency and agility in today s fast-changing landscape. Recognized by Business Insider, Forbes, Deloitte, and Quartz for its innovation and workplace culture, Workato fosters a flexible, trust-based environment. Opportunity to work in a vibrant, innovative culture that balances productivity and self-care. Be part of a fast-growing tech company ranked among the fastest-growing and best for remote work. Take ownership and collaborate with passionate teams driving meaningful business impact. Your Responsibilities Build efficient data models that support analysis and key metrics for internal stakeholders. Optimize analytical workflows with macros, scripts, and packages to improve productivity. Design and develop frontend analytics solutions reports, dashboards, and interfaces to drive data-informed decision making. Contribute to Data Governance initiatives by improving processes. Collaborate with business stakeholders to understand data challenges and develop actionable solutions. Support operational needs across various business units. What You ll Need Currently pursuing a degree in Business Analytics, Information Systems, or a related field. Strong understanding of database concepts (e.g., Entity-Relationship Diagrams). Intermediate SQL skills including joins, CTEs, and window functions. Experience with Business Intelligence tools such as Tableau, Power BI, or Sigma Computing. Experience or familiarity with ELT scripting and tools like Snowflake and dbt Cloud is a plus. Personal Traits Fast learner, adaptable, and comfortable in a fast-paced environment. Excellent organizational and multitasking abilities. Strong analytical skills with clear verbal and written communication to present insights effectively. Collaborative team player with a growth mindset and proactive attitude.

Intern Analytics Engineer Analytics engineer Full-Time
ZM

Assistant Manager - Corporate Finance & Treasury

Zetwerk Manufacturing Businesses Pvt. Ltd.

2-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Corporate Finance & Treasury Location: Bangalore Department: Corporate Finance Role Overview We are seeking a detail-oriented and proactive Assistant Manager Corporate Finance & Treasury to manage and optimize Zetwerk s treasury operations. This role involves overseeing cash management, regulatory compliance, banking relationships, and treasury accounting to ensure smooth financial operations and robust control across the organization. Key Responsibilities Monitor and manage daily cash positions across multiple banks and entities to optimize fund utilization, including intercompany fund flows, interest calculations, and short-term investments. Oversee internal and external data management processes to ensure accuracy and compliance; prepare and deliver timely financial and regulatory reports to stakeholders and authorities. Ensure strict adherence to regulatory requirements and contractual covenants, preparing necessary documentation and proactively managing any compliance risks. Execute various payments (vendor, statutory, FX, interest, etc.) in coordination with Accounts Payable and other internal teams, while maintaining compliance with internal controls and Standard Operating Procedures (SOPs). Build and maintain strong relationships with banks and financial institutions to support financing needs, forex transactions, trade finance, and daily banking operations including documentation and account management. Manage end-to-end processes related to issuance and amendments of Letters of Credit (LC) and Bank Guarantees (BG). Monitor foreign exchange exposures and coordinate timely booking of forwards and other hedging instruments to mitigate currency risks. Prepare comprehensive treasury MIS reports on a monthly, quarterly, and annual basis, including cash flow statements, debt schedules, utilization reports, and FX exposure analysis. Support the management of working capital loans (Cash Credit, WCDL, Overdraft) and term loans to optimize financing costs. Ensure accuracy of treasury-related accounting entries and reconciliations in close coordination with the finance and accounts teams. Qualifications & Experience Qualified Chartered Accountant (CA) or MBA with 2 to 6 years of experience in treasury operations, working capital management, and trade finance instruments. Proficient in handling LC/BG issuance, banking documentation, and online banking portals. Solid experience in treasury accounting, cash flow forecasting, and management information system (MIS) preparation. Strong ethical standards, integrity, and problem-solving skills. Ability to thrive in fast-paced, dynamic environments while consistently delivering high-quality results. Join Zetwerk and be part of a fast-growing organization where your expertise in treasury and corporate finance will directly impact the company s financial health and growth trajectory.

Assistant Manager Assistant manager Manager assistant Corporate
SE

Product Support Analyst - Travel Domain

Serko

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Support Analyst Travel Domain Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global tech platform revolutionizing business travel and expense technology. We bring together passionate travelers and technologists through the world s largest business travel marketplace. As an equal opportunity employer, Serko celebrates diversity and authenticity to create meaningful impact. With offices in New Zealand, Australia, North America, China, and a new hub in Bengaluru, India, we are expanding rapidly to build a world-class team and innovative products. Role Overview: Product Support Analyst GetThere Serko is hiring two Product Support Analysts for our GetThere online booking tool in Bengaluru. You will be at the frontline of customer support, resolving day-to-day client issues and ensuring superior service. Your work will strengthen client relationships and contribute to product and process improvements that drive customer satisfaction. Key Responsibilities Manage and resolve client issues through email, telephone, and issue tracking systems efficiently and professionally. Provide effective troubleshooting and solutions for GetThere product and application problems. Deliver exceptional customer service by being responsive, communicative, and adhering to SLAs. Collaborate with internal teams to escalate and resolve complex issues promptly. Identify opportunities for process improvement to reduce incoming support queries and enhance product usage. Support product testing and release activities as needed. What You ll Bring Strong problem-solving skills and proven ability to investigate and resolve technical issues effectively. Exceptional customer service mindset with a passion for delivering superior support. Excellent written communication skills to translate technical terms into clear, customer-friendly language. Ability to liaise between end-users and technical teams to ensure accurate understanding and resolution. Solid knowledge of travel industry Global Distribution Systems (GDS). Prior experience troubleshooting GetThere or supporting corporate online travel platforms is highly preferred. Competitive base salary with performance-based discretionary incentives. Access to a comprehensive learning and development platform to grow your career. Supportive work environment encouraging ownership of your career path. Be part of an innovative team driving meaningful change in business travel technology. Excited to support and innovate in travel technology with Serko s Bengaluru team? Apply today!

Support Product Support Analyst Product analyst Support analyst
RU

Global Lead Sales Data Operations

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Global Lead Sales Global sales Lead sales
SH

Product Manager (llms & Ai)

Shopup

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager Location: Bengaluru, India Company: ShopUp HQ Role Overview At ShopUp, Product Managers act as the vital link between technology and innovative business solutions. You will drive growth and operational efficiency by addressing critical business challenges through the creation of impactful products, processes, and strategies. As a problem solver and executor, you will lead cross-functional initiatives that shape the company s vision and translate it into actionable, iterative plans. Your work will directly influence multiple teams and stakeholders, propelling ShopUp s mission forward. Key Responsibilities Own the end-to-end success of a product, process, or business function. Identify and deeply understand user pain points and business challenges. Decompose complex problems into manageable components and develop iterative solutions through new products, features, or processes. Create and maintain a strategic roadmap to guide product development and enhancements. Develop, implement, and manage new services, tools, and programs to optimize operations and align with company goals. Prioritize tasks effectively to balance quick wins with long-term benefits. Collaborate closely with software engineers, operations managers, finance, supply chain, leadership, and merchants to deliver features and roll out products smoothly. Anticipate program roadblocks, manage escalations, and balance business priorities against technical or operational constraints. Define clear requirements, oversee metrics analysis, support development and testing phases, and lead product launches. Partner with designers to enhance user experience and product usability. Investigate issues and coordinate root cause analysis and resolution for escalations. Qualifications & Experience Professional Experience: 4-6 years minimum experience in product management roles. Experience in software engineering is a plus. Educational Qualification: Engineering background preferred but not mandatory for candidates with strong product management expertise. Skills Required Strong prioritization and project tracking abilities. Data-driven decision making and analysis skills. Experience in Go-to-Market (GTM) strategies. Excellent cross-functional collaboration and communication skills.

Manager Product manager Llms Ai Ai manager
BL

Analyst, Client Support

Blackrock

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analyst, Client Support Location: Bengaluru, Karnataka Team: Fund Accounting About this Role As a Client Support Analyst, you will be an integral part of a high-impact team dedicated to delivering exceptional service to our clients. Your responsibilities will include managing client inboxes, downloading key financial documents, updating team trackers, and providing timely status updates to internal stakeholders. You will ensure the timely completion of workflow tickets in line with client and internal SLAs/KPIs. Interaction with third parties will be necessary to establish access and obtain essential financial reporting for downstream processes. Additionally, you will collaborate with internal teams to efficiently manage deliverables and continuously enhance the client experience. This role offers the opportunity to build a rewarding career in a forward-thinking organization. By consistently meeting Key Performance Indicators, you will unlock opportunities for professional development and career growth. What You ll Be Doing Monitor the organization s Client Support workflow system (JIRA) daily, applying appropriate actions for each ticket per agreed procedures and service level terms. Communicate proactively with internal team members to provide project status updates and flag potential roadblocks. Accurately track requests received via Client Support and Client Relations inboxes. Retrieve vital documentation from Fund Manager Web Portals. Maintain up-to-date Fund Manager contact details within internal systems. Ensure the quality and integrity of data within internal systems. Follow standard communication procedures to obtain key information from external parties (General Partners). What You ll Bring to Us Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.). 1-2 years of experience in an administrative or client support role preferred but not mandatory. Experience with JIRA or similar ticketing software, and familiarity with online document databases is a plus. Ability to work effectively under pressure, meeting deadlines in a fast-paced, complex environment across multiple time zones. Strong organizational and communication skills, demonstrated through real-time ticket and tracker updates and timely collaboration with key stakeholders. Excellent written and verbal communication skills in English. Proactive workload management, anticipating future tasks, supporting team members, and collaborating with team leads during busy periods. Our Benefits We offer a broad range of benefits to keep you energized and inspired, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for those who matter most. Our Hybrid Work Model BlackRock s hybrid work model fosters collaboration and mentorship while supporting flexibility. Employees typically work at least 4 days per week in the office, with the option to work from home 1 day per week. Some teams may require additional in-office days due to specific responsibilities. This model enhances impactful in-person moments aligned with our commitment to performance and innovation and accelerates learning and onboarding for new employees. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients rely on investments that support retirement, education, homeownership, and entrepreneurship. Their investments also strengthen the global economy by supporting businesses, financing infrastructure, and driving innovation. This mission is only possible through our greatest investment our employees. We are dedicated to creating an environment where colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help you thrive.

Analyst Client Client analyst Support Support analyst
RT

Senior Plm Analyst

Raytheon Technologies Corporation

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior PLM Analyst Teamcenter Location: Bengaluru Experience Required: 2 5 years Company: Pratt & Whitney (Raytheon Technologies) Job Overview Pratt & Whitney is looking for an experienced Senior PLM Analyst with a strong background in Teamcenter PLM systems to support the Engineering Applications team in delivering digital transformation and Model-Based Systems Engineering solutions across the enterprise. Responsibilities Develop, implement, and support customized PLM solutions using Teamcenter. Work closely with Engineering and DevOps teams to improve system availability, performance, and integration. Participate in Agile ceremonies, code reviews, sprint planning, and backlog grooming. Consult on PLM configuration issues, digital thread integration, and MBSE alignment. Contribute to the PLM roadmap and evaluate new tools and technologies like OpenPDM. Provide support for deployment, monitoring, and optimization of PLM tools. Assist with technical documentation, project status updates, and stakeholder presentations. Basic Qualifications 2 5 years of experience in PLM Teamcenter development and integration. Proficiency in customizing, configuring, and deploying PLM platforms. Strong communication, leadership, and cross-functional collaboration skills. Familiarity with DevSecOps practices and agile development methodologies. Preferred Qualifications Hands-on experience with Teamcenter Systems Modeler and OpenPDM. Understanding of MBSE, digital twin, or digital thread concepts. Ability to drive end-to-end solutions from design to implementation. Strong analytical and organizational skills with a proactive attitude. At Pratt & Whitney, we're redefining the future of aerospace. Join us to be part of a world-class team creating innovative technologies that power modern flight and sustainable innovation. Equal Opportunity Statement We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Apply Now Explore your potential with Pratt & Whitney. Apply today and be part of the digital transformation in aerospace engineering.

Senior Plm Analyst Senior analyst Full-Time
IN

Data Integration Developer- Talend

Infocepts

4-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Data Integration Developer Talend Location: Bangalore Employment Type: Full-time Experience Required: 4 to 7 years Overview: We are seeking a Data Integration Developer with strong expertise in Talend to join our growing data engineering team. This role is ideal for professionals who are passionate about designing and building robust, scalable ETL/ELT pipelines and integrating enterprise data across cloud and on-premise platforms. You will work closely with data architects, business analysts, and reporting teams to support data transformation, integration, and analytics efforts. Key Responsibilities: ETL/ELT Solutions Development: Design, develop, and deploy scalable ETL/ELT processes using Talend Data Integration (on-prem and cloud). Data Transformation & Integration: Implement data transformation using stored procedures and other data processing techniques. Report Development Support: Collaborate with reporting teams to support dashboard/report creation using tools like MicroStrategy and Power BI. Documentation & Data Governance: Create detailed pipeline documentation, configurations, and data workflows. Performance Optimization: Monitor pipeline performance, identify bottlenecks, and troubleshoot data integration issues. Essential Skills: Hands-on experience with Talend Suite (Talend Data Integration, Talend Cloud) Experience with Snowflake and writing Stored Procedures Knowledge of ETL/ELT design, data warehousing, and data modeling Familiarity with JSON, XML, CSV data formats Experience with data quality frameworks and job monitoring/scheduling tools Proficiency in Agile methodology and tools like JIRA Desirable Skills: Experience with reporting tools such as MicroStrategy and Power BI Skills in scripting languages: Python, Java, or Shell Understanding of cloud platforms (AWS, GCP, Azure) and related data services Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field Minimum of 3+ years of Talend development experience Qualities We Value: Strong verbal and written communication skills Experience in Agile and cross-functional team environments Problem-solving mindset and ability to work under minimal supervision Quick learner with a passion for data and process improvement Work with modern cloud data integration and enterprise tools Collaborate with global clients and expert teams Be part of cutting-edge data platform transformation initiatives Apply today and be part of our mission to deliver next-gen, data-driven insights. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Data Integration Data Integration Developer Data Developer
DT

Analyst I Infrastructure Services

Dxc Technology

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Analyst I Analyst i Infrastructure Infrastructure analyst
TS

Zoho Developer

Techvaria Solutions Pvt Ltd

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Zoho Developer Location: Rajkot, Gujarat, India Roles and Responsibilities: Zoho Customization Specialist: Customizing Zoho products (CRM, Creator, Books, Projects, etc.) to align with business needs. Creating and modifying workflows, layouts, and fields in Zoho applications. Zoho Integrator: Integrating Zoho products with third-party applications using APIs. Setting up and managing seamless data flows between systems. Application Developer: Building custom applications using Zoho Creator. Developing automation scripts and workflows using Deluge (Zoho's scripting language). Support Analyst: Troubleshooting issues in Zoho products and implementing fixes. Providing technical support to end users. Business Analyst: Collaborating with stakeholders to gather requirements and understand business processes. Translating business needs into Zoho configurations and customizations. Data Manager: Handling data migration to or from Zoho applications. Ensuring data integrity and security during system updates and changes. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. Proven experience with Zoho CRM and Zoho Creator. Strong understanding of CRM best practices and data management. Proficiency in scripting (Deluge, if applicable) and integration techniques. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Preferred Skills: Experience in project management or agile methodologies. Familiarity with other Zoho products (e.g., Zoho Books, Zoho Projects). Certifications in Zoho CRM or Creator are a plus. Education: Bachelor's (Required) Qualification : Bachelor's degree in Business, Information Technology, or a related field.

Developer Zoho Developer Full-Time Zoho CRM Zoho Creator
DE

Business Analyst Associate

Deloitte

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Business Analyst Business Analyst Full-Time Requirements Gathering
OR

Systems Analyst 1-support

Oracle

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to Oracle's customer base, while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as handling technical questions regarding the use of and troubleshooting for Oracle s Electronic Support Services. As a primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level: IC1 (Individual Contributor 1) Responsibilities: As a Systems Engineer, you will interface with the customer s IT staff regularly. Whether on-site or working remotely, you will be responsible for resolving moderately complex technical problems related to the installation, recommended maintenance, use, and repair/workarounds for Oracle products. You should have knowledge of Oracle products and at least one platform being supported. You will work with general guidance from senior engineers and management and may independently handle some areas of responsibility. Required Skills: Computer Science SQL (Structured Query Language) Technical Support UNIX About Us: As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and a wide range of abilities and backgrounds. At Oracle, we believe in inclusive workforce development. When everyone s voice is heard, we are inspired to push beyond what s been done before. This philosophy has been at the core of Oracle for over 40+ years, operating with integrity, and continuing to thrive in diverse industries. Benefits: Work-life balance: Flexible options to balance work and personal life. Employee Benefits: Competitive suite of benefits including flexible medical, life insurance, and retirement options. Volunteer Programs: Encouraging employees to give back to their communities through volunteerism. Commitment to Diversity: Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records in accordance with applicable law.

Systems Analyst Systems analyst Support Support analyst
IB

Data Engineer: Data Warehouse

International Business Machines Corporation

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Application Developer - ETL and Data Management Introduction: In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a wide range of public and private sector clients globally. Our delivery centers leverage locally-based skills to help clients drive innovation and the adoption of new technologies. A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the world. You will work with leaders across industries to improve the hybrid cloud and AI journeys for some of the most innovative and valuable companies worldwide. Your ability to make a meaningful impact for clients is enabled by our strategic partner ecosystem and robust technology platforms, including Software and Red Hat. Curiosity and a constant quest for knowledge are key to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, explore new ideas, and come up with creative solutions that result in groundbreaking impact for a wide network of clients. Our culture is built on evolution and empathy, focusing on long-term career growth and development in an environment that values your unique skills and experience. Your Role and Responsibilities: ETL Workflow Development: Develop and implement ETL workflows by creating ETL jobs, and data models in datamarts using technologies such as Snowflake, DBT, Unix, and SQL. Batch Processing Redesign: Redesign Control M Batch processing for ETL job builds to run efficiently in a production environment. System Evaluation and Improvement: Study the existing system to evaluate its effectiveness and design new systems to improve workflow efficiency. Business Program Analysis & Support: Perform requirements identification, business program analysis, testing, and system enhancements while providing production support. Agile Environment: Work effectively in an Agile environment and gain familiarity with tools such as JIRA and SharePoint. Client Interaction: Good written and verbal communication skills are essential as you will interact directly with client counterparts to understand requirements and provide solutions. Required Technical and Professional Expertise: Experience: A minimum of 3 years of experience in developing ETL applications, implementing workflows, and creating data models using Snowflake, DBT, Unix, and SQL technologies. Agile Environment: Strong understanding of working in an Agile environment and proficiency in tools like JIRA and SharePoint. Problem-Solving Skills: Ability to manage change and proven time management skills. Strong interpersonal skills to contribute effectively to team efforts. Continuous Learning: Stay up-to-date with technical knowledge by attending educational workshops and reviewing relevant publications. Preferred Technical and Professional Expertise: ETL Development: Experience in developing triggers, functions, and stored procedures to support ETL workflows. Impact Analysis: Assist with impact analysis of changing upstream processes on the Data Warehouse and reporting systems. ETL & Reporting Support: Participate in the design, testing, support, and debugging of new and existing ETL and reporting processes. Data Profiling & Troubleshooting: Perform data profiling and analysis using a variety of tools, troubleshoot and support production processes, and maintain documentation. Innovation: Be part of a team that drives global change and leverages cutting-edge technologies to solve complex problems. Growth: Gain access to continuous learning and career development opportunities to further your expertise in data management and cloud technologies. Collaboration: Work with a diverse team in a collaborative environment that values new ideas and creative solutions. Global Impact: Your work will contribute to improving business operations and technological advancements for clients around the world. If you're passionate about driving innovative solutions, working with a variety of clients, and continuously evolving your skills, IBM Consulting is the perfect place for you to advance your career.

Data Engineer Data Engineer Warehouse Data Warehouse
DA

Senior Revenue Operations Analyst

Databricks

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Revenue Operations Analyst Job Summary We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. This will be the first hire for the site! The Impact You Will Have Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines. Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures. Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. Ensure data integrity and accuracy within financial systems by performing regular reviews and audits. Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 6 years of revenue operational accounting experience. Strong accounting background with experience in revenue operational accounting and financial close processes. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Effective communication and interpersonal skills for collaboration with cross-functional teams. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Sr. Revenue Operations Revenue operations Analyst
CO

Procurement Operations Analyst

Couchbase

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Procurement Operations Analyst Location: Bengaluru About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Position Overview: The Procurement Operations Analyst will support end-to-end procure-to-pay continuous improvement and process excellence. This role is integral to Couchbase s purchasing, travel & expense (T&E), and supplier programs. It requires problem-solving, process-oriented skills, and a strong customer service focus. The ideal candidate will have experience in project or program management and a high attention to detail. What You Will Do: General Responsibilities: Support the development and maintenance of procure-to-pay processes, including travel policies, procedures, and best practices. Maintain KPI and metric dashboards to measure program success. Create and distribute periodic and ad hoc reports for internal teams. Drive continuous improvement efforts for the Procurement function. Travel & Expense (T&E): Serve as the primary support for T&E process and policy questions. Develop and facilitate workforce training on T&E policies and procedures. Administer the Navan platform for travel-related processes. Build relationships with preferred travel providers to drive cost savings. Ensure effective communication and escalation between Accounting, Procurement, and Navan. Supplier Programs: Project manage Couchbase s supplier programs, including reporting, engagement, and vendor outreach. Own Procurement s supplier databases in Coupa. Identify opportunities for Couchbase to participate in global diversity councils and manage those relationships. Compliance: Support daily compliance activities and projects within Procurement. Identify opportunities to strengthen compliance and streamline processes across functions. Explore opportunities to leverage new and existing technologies. What We Are Looking For: Experience: 3+ years of experience in procure-to-pay and/or T&E in a high-growth technology company. Project Management: Strong project management skills with a proven ability to drive initiatives to completion. Communication: Excellent verbal and written communication skills. Customer Service: Strong customer service skills and ability to work with various stakeholders. Adaptability: Ability to remain flexible and change priorities in a fast-paced environment. Self-Starter: Must be proactive and able to work independently. Technical Skills: Knowledge of Coupa and/or Navan is a plus. Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!

Procurement Operations Procurement operations Analyst Procurement Analyst
OI

Technical Analyst 1-support

Oracle India

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Technical Solutions Analyst I About the Role: As a Technical Solutions Analyst I, you will investigate front-end applications, capturing information, applying fixes, shadowing end-users, and testing workflows internally and externally. You will also utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators is essential. You will document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. Prioritizing work based on severity, you will balance client and business needs. Collaboration within and across teams will ensure issues are addressed by the appropriate individuals. Responsibilities: Investigate front-end application issues. Capture relevant information related to incidents. Apply fixes and troubleshoot problems. Shadow end-users to understand their experience. Test workflows internally and externally. Utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Communicate effectively (verbally and in writing) with clients and internal collaborators. Document notes, activities, resolutions, and knowledge articles. Prioritize work based on severity and impact. Collaborate within and across teams. Basic Qualifications: Six months of experience. Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field. Preferred Qualifications: Knowledge of SQL. Willingness to work during the shift from 5:30 PM to 2:30 AM IST. Outstanding interpersonal and communication skills, enabling effective collaboration with global teams. Willingness to work in different shifts and provide on-call support. Qualification : Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field.

Technical Analyst Technical analyst Support Technical support
JN

L1 Technical Support Engineer Security

Juniper Networks

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

At Juniper We believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people a consistent and dedicated practice we call the Juniper Way. Summary This position is part of the L1 Technical Assistance Center (TAC), supporting Juniper s SRX Firewall customers worldwide. About the Role This role offers a unique opportunity to address a wide range of challenging technical issues for global customers, stay ahead in the rapidly evolving security industry, and continuously develop new skills. You will be part of a collaborative, supportive team, working on diverse tasks that ensure each day is engaging and dynamic. Key Responsibilities Work in a highly dynamic Technical Assistance Center (TAC) environment with a strong focus on customer satisfaction. Quickly diagnose and resolve customer issues to deliver a remarkable customer experience. Serve as a customer advocate, ensuring timely problem resolution while understanding the network environment and business impact. Take full ownership of problem resolution, reproduction, and escalation when necessary. Collaborate within a team-oriented environment, demonstrating flexibility to work on weekends/holidays as required. Continuously learn and adapt to emerging technologies. Mandatory Skills VPN Expertise: Strong knowledge of VPN design, implementation, troubleshooting, and encryption algorithms (e.g., DES, 3DES, MD5, SHA, PKI). Core Networking Knowledge: Thorough understanding of the TCP/IP protocol suite, OSI model, and ability to apply this knowledge to network troubleshooting. Security and Firewall Experience: Proven knowledge of network security, access and perimeter control, vulnerability management, and intrusion detection. Familiarity with SYN flood, replay attacks, and related mitigation techniques. Data Network Experience: Proficiency in LAN/WAN hardware, physical layer infrastructure, data transmission facilities, and interconnecting devices. Troubleshooting Tools: Expertise in using utilities such as lookup, traceroute, ping, netstat, and packet analysis tools like Wireshark and tcpdump. Routing Protocols: Deep understanding of OSPF, BGP, RIP, IPSEC VPN, xDSL, and multicast technologies. Layer 2 Technologies: Strong knowledge of VLANs, VLAN tagging (802.1q), LACP, VLAN trunking, and STP (802.1D and other implementations). Requirements B.E. in Electronics Engineering or Computer Science with 1 3 years of experience in supporting, designing, or implementing IP networks. Hands-on experience in troubleshooting, implementation, and support of large-scale IP networks. Preferred Skills Application Layer Protocols: Working knowledge of FTP, DNS, SNMP, HTTP/HTTPS, LDAP, RADIUS, SMTP, and user authentication mechanisms. Security Products: Experience in providing support for security products such as firewalls, IPS/IDS, and Unified Threat Management (UTM) systems (e.g., URL filtering, antivirus, anti-spam). Operating Systems: Understanding and troubleshooting Windows, Unix, and macOS environments, including related technologies like NIS, NFS, Sun-RPC, and MS-RPC in security-enabled settings. Preferred Certifications JNCIA-JUNOS, JNCIS-Security, JNCIA-FWV, JNCIS-FWV, CCNA, CCNP or equivalent certifications are a strong plus. Join us and be part of the Juniper Way, where we encourage you to: Be Bold Build Trust Deliver Excellence Juniper Networks is an equal-opportunity employer, committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, disability, or veteran status. Reasonable accommodation will be provided throughout the hiring process for individuals with disabilities. Qualification : B.E. in Electronics Engineering or Computer Science with 13 years of experience in supporting, designing, or implementing IP networks.

Technical Support Technical support Support Technical Engineer
CL

Senior Technology Operations Analyst

Clarivate

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

We are looking for a Senior Technology Operations Analyst to join our L1 Prod Support in Bangalore. We are looking for someone who has experience in 24/7 customer support model. You should have knowledge on Java / Tomcat based Application structures since we are supporting for the Application issues reported by customers. We would love to speak with you if you have skills in Linux, AWS, SQL, Monitoring tools & DevOps (Jenkins) tools. About you - Skills & Experience Computer Science related bachelor s degree or equivalent experience. Minimum 5 years of equivalent experience, including a familiarity with Linux systems fundamentals, AWS Services, networking, and database technologies. Strong experience on Ticket & Monitoring tools on ServiceNow, Salesforce, PagerDuty, Datadog. Strong experience in Linux knowledge in SQL and Data management process. experience in AWS platform (Services EC2, ELB, ASG, VPC, Route53,) Must have a good understanding of distributed computing and solid understanding of networking and UNIX system concepts Strong customer service mindset. What would you be doing in the role Actively monitor the stability and performance of Java / Tomcat based Applications in AWS data centers, Run the Application support desk for a 24x7 distributed enterprise environment. Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution Escalate events as required by the documented procedures with the proper level of urgency and follow-through. Responsibility for the external / internal customers reported issues through the salesforce. Performing scheduled jobs (Daily / weekly / monthly) for CompuMark Product. Interface with L2 DevOps and Dev teams to coordinate next actions. Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues Apply applications specific updates and fixes. Work closely with an existing team of skilled operation engineers. It would be great if you have ITIL V3/V4 Foundation Certification, Public and Private Cloud Certifications. Knowledge in SQL and Data management process Experience creating and maintaining documentation in Confluence and other relevant tools (PowerBi, PPT). Basic knowledge of NOC/SOC About the Team L1 extent 12 members, 24/7/365 Coverage and first-level support for BIS and Customer Facing / Flagship Application Products. Provide Application Monitoring, Incident Identification, Validation, Remediation and/or Escalation for over 190 Plus Applications. Executing the scheduler jobs through Mainframe and Airflow for the CompuMark and Cortellis Applications. Hours of Work Fulltime 45 hrs/week 24/7 rotational shift At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Computer Science related bachelors degree or equivalent experience.

Senior Technology Operations Senior operations Technology operations
DT

Qa Senior Analyst 1

Dxc Technology

9+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Summary: We are seeking a highly skilled Internal Controls Quality Assurance Analyst to join our team and support our compliance and control environment. This is an exciting and challenging role where you will be responsible for Journal Entry (JE) & reconciliation analysis and reviews, ensuring accuracy and completeness in line with DXC finance policies. You will drive review calls with the JE posting and account reconciliation teams, manage end-to-end case processes, and engage stakeholders to resolve complex financial issues. The role requires proficiency in financial systems, data analysis, and expertise in financial reporting tools. Key Responsibilities: Perform JE & reconciliation analysis and reviews against pre-agreed KPIs. Conduct comprehensive and error-free analysis and reporting on JE posting and account reconciliation. Exhibit a keen understanding of finance policy requirements and apply them in daily tasks. Lead review calls with JE posting and account reconciliation teams, ensuring thorough analysis. Manage cases end-to-end, including effective interaction with both internal and external stakeholders. Engage stakeholders in identifying and solving moderate to complex financial issues or concerns. Provide expertise in SAP, Oracle, and other financial systems to ensure accurate processing and reporting. Lead or contribute expertise to functional project teams and cross-functional initiatives. Train, mentor, and monitor peers and team members to ensure adherence to quality standards and timelines. Education and Experience Required: First-level university degree in finance or accounting discipline (preferably MCom in Accountancy, CA Intermediates, or CAs). 9+ years of experience in Record-to-Report (R2R), including but not limited to JE posting and reconciliation of balance sheet accounts. Experience in transactional review and analysis is highly preferred. Experience interacting with internal and external customers is an added advantage. Exposure to working in a target-based model is desirable. Knowledge and Skills Required: Strong understanding of financial systems (P&L, Balance Sheet, etc.). Advanced proficiency in Excel (macros, large data set analysis), and working knowledge of Power BI. Strong oral and written communication skills, with the ability to clearly present findings and reports. Strong PowerPoint skills for creating effective presentations. Expert proficiency in SAP/Business Intelligence/EDW, and knowledge of LH GL/LH BW is preferred. Strong analytical skills with the ability to handle large data sets and financial reconciliation tasks. Deep understanding of accounting principles and their application in financial analysis. Strong leadership skills to manage teams and ensure process alignment. Time management skills and the ability to prioritize tasks effectively. Ability to design and improve financial processes for efficiency and compliance. Why Join Us? This role offers an opportunity to contribute to an essential part of the internal controls and finance operations at DXC. You'll work with a dynamic team, drive process improvements, and play a key role in ensuring compliance and accurate financial reporting. If you have a strong accounting background and enjoy working in a collaborative and fast-paced environment, this is the perfect role for you. Qualification : First level university degree in finance/accounting discipline. Mcom in accountancy or CA intermediates/ CAs will be preferred

Qa Senior Senior qa Analyst Qa analyst

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