Support Analytics Jobs in Pune

Salesforce Developer Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites globally, fostering a culture of sustainability, innovation, and operational excellence. Position Summary Redaptive is seeking an experienced Salesforce Developer to enhance and optimize our Salesforce ecosystem. This role involves building solutions across multiple clouds, integrating external systems, and leveraging AI and automation to drive business growth and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design and maintain customizations using Apex, Lightning Web Components (LWC), and Aura Components. Build declarative solutions using Salesforce Flows, validation rules, and page layouts. Support diverse business processes across Sales, Service, and Experience Clouds. Integration & System Support Integrate Salesforce with external systems via REST/SOAP APIs or middleware. Manage version control and CI/CD activities using tools like Git and Copado. Maintain data quality, migration, and the integrity of the sharing and security model. Business Collaboration & Delivery Gather requirements and deliver solutions in an Agile/Scrum environment using Jira. Conduct code reviews and ensure rigorous unit test coverage and quality assurance. Stay current with emerging Salesforce features, including Einstein AI and advanced automation. Required Skills & Qualifications Experience: 5+ years of Salesforce development (Apex, LWC, SOQL/SOSL, Triggers). Architecture: Deep understanding of Salesforce architecture and governor limits. DevOps: Familiarity with Git, Copado, and sandbox management. Certification: Salesforce Platform Developer I is required. Education: Bachelor s degree in Computer Science, IT, or a related technical field. Preferred Skills Certifications: Platform Developer II and JavaScript Developer I. Cloud Expertise: Experience with CPQ, Data Cloud, or Einstein Analytics. Middleware: Knowledge of MuleSoft or Workato. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Redaptive Extras: Creative workspaces and snack-stocked pantries. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Data Engineer BI Analytics & DWH Location: Pune About Calfus At Calfus, we develop cutting-edge AI agents and software products that enable businesses to unlock the full potential of AI transforming operations, boosting revenue, and driving innovation. From startups to global enterprises, our clients trust us to deliver engineering excellence. Our teams have built ERP and cloud solutions that integrate seamlessly with core business systems, streamlining manual processes and empowering teams to focus on high-impact work. As one of the fastest-growing companies in our sector, we thrive on collaboration, speed, and innovation. If you re driven by impact and love working in fast-paced environments, we want to hear from you. About the Role We re looking for a Data Engineer with 3 4 years of experience to join our Business Intelligence & Data Warehouse team. In this role, you'll be responsible for building robust data pipelines, designing scalable data models, and supporting analytics and reporting capabilities. You will work with modern tools like Azure Data Factory, Databricks, and Snowflake, and help deliver reliable, performant data infrastructure for internal and client-facing initiatives. What You ll Do ETL/ELT Development Build and maintain efficient ETL/ELT pipelines using Azure Data Factory, Databricks, or equivalent. Ingest and consolidate data from multiple sources into data warehouses or data lakes. Data Modeling & Warehousing Design and implement relational and dimensional models suited for business reporting. Work with databases such as Snowflake, Redshift, Postgres, or SQL Server. SQL & Database Engineering Write performant SQL queries, stored procedures, and scripts for data transformation. Implement complex joins and aggregations for analytical workloads. BI & Visualization Support Collaborate with business users to support reporting in Power BI or Tableau. Enable data-driven decisions through accessible and accurate data models. Performance & Data Quality Monitor pipeline jobs for failures, performance issues, and delays. Apply data validation checks to ensure the integrity and accuracy of data. Bachelor s degree in Computer Science, Data Engineering, Information Systems, or related field. 3 4 years of hands-on experience in data engineering, with strong skills in ETL/ELT, SQL, and data modeling. Experience with cloud platforms (Azure, AWS) and tools like: Azure Data Factory Databricks SQL Server, Postgres, Redshift, or Snowflake Basic understanding of Python for scripting and automation. Familiarity with file formats like JSON, Parquet, and CSV. Exposure to BI tools such as Tableau or Power BI (nice to have). Benefits @ Calfus Medical, group, and parental insurance Provident fund & gratuity Birthday leave and wellness support High-growth, high-impact environment Diversity & Inclusion Calfus is proud to be an Equal Opportunity Employer. We believe that diversity drives innovation, and we are committed to fostering an inclusive, supportive, and respectful environment for all. Qualification : Bachelors degree in Computer Science, Data Engineering, Information Systems, or related field

Data Engineering Lead BI Analytics & DWH Location: Pune About Calfus At Calfus, we build groundbreaking AI agents and enterprise software that are redefining what s possible for businesses. Whether it's automating workflows, integrating ERP systems, or deploying AI-powered solutions, we help companies scale smarter and faster. Our engineering and data teams are at the core of this innovation designing and delivering high-performance solutions that unlock massive business value. As we grow rapidly, we re looking for driven individuals ready to make a meaningful impact. About the Role We re hiring a Data Engineering Lead to own and drive our BI Analytics & Data Warehousing strategy. You'll lead the architecture, development, and optimization of data pipelines, models, and interactive dashboards that power strategic insights across the business. You ll work hands-on with ETL tools, SQL, Power BI, Tableau, Python, and cloud platforms like Azure and AWS while mentoring junior engineers and collaborating with cross-functional stakeholders. What You ll Do Data Architecture & Modeling Design and implement scalable data models that support self-service BI and analytical reporting. Manage data modeling across structured, semi-structured, and cloud-native data sources. ETL/ELT & Integration Oversee ETL processes using SSIS, Airflow, or equivalent tools for seamless data movement. Handle complex data transformation using SQL Server, Postgres, Snowflake, and Redshift. Visualization & Reporting Develop and lead dashboard/report design using Power BI, Tableau, QuickSight, Plotly, or Dash. Drive best practices in dashboard performance, UX, and storytelling with data. Advanced Data Engineering Use Python, PySpark, NumPy, and Pandas for data wrangling and exploratory analysis. Work with Azure Databricks, MongoDB, and cloud storage (S3, Azure Blob) to build robust pipelines. Automation & DevOps Orchestrate pipelines using Apache Airflow, and implement CI/CD for data engineering workflows. Manage version control and code quality across projects using Git-based workflows. Stakeholder Collaboration Partner with business leaders and analysts to translate requirements into scalable data solutions. Align technical delivery with strategic business goals and drive cross-functional data initiatives. Leadership & Mentorship Guide and mentor junior team members across data and BI functions. Foster a culture of innovation, ownership, and continuous learning. What You Bring Bachelor s in Computer Science, Information Systems, Data Engineering, or related field. 6 12 years of experience in BI architecture, data engineering, and analytics. Deep expertise in: ETL tools: SSIS, Airflow Databases: SQL Server, Snowflake, Postgres, Redshift, MongoDB BI Tools: Power BI, Tableau, QuickSight, Plotly/Dash Python for data analysis, automation, and pipeline development Cloud Platforms: Azure, AWS (S3, Lambda, Databricks) Strong SQL and data modeling skills (relational and dimensional). Familiarity with CRISP-DM, data governance practices, and performance tuning. Bonus Points If You Have Experience working with Azure SDK. Ability to work with REST APIs and perform web scraping. BI architecture design and deployment at scale. Growth-driven culture with clear career paths. Work on industry-defining AI and enterprise products. Exposure to diverse clients, industries, and technologies. Strong focus on wellness, flexibility, and learning. Benefits Medical, group, and parental insurance Provident fund & gratuity Birthday leave & employee wellness programs Highly collaborative and innovative work environment Diversity & Inclusion Calfus is an Equal Opportunity Employer. We believe that diversity fuels innovation. We re committed to creating a welcoming and inclusive workplace for everyone regardless of race, gender, age, background, or identity. Lead the future of data at Calfus. Apply now and help power decision-making through scalable, smart, and stunning data engineering solutions. Qualification : Bachelors in Computer Science Information Systems, Data Engineering, or related field

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Position: Project Engineer MEP Costing Location: Pune Job Type: Full-Time Company: vConstruct (a DPR Construction Company) About vConstruct At vConstruct, we are redefining construction by building better, smarter, and faster. As a team of over 480 construction technology professionals, we partner globally to deliver services in Virtual Design & Construction (VDC), Project Controls, Cost Estimation, Data Analytics, and more. A subsidiary of DPR Construction, we support complex, large-scale projects across industries such as healthcare, life sciences, commercial, data centers, higher education, and advanced tech. On any given day, our work impacts 100+ construction projects worldwide. Role Overview We are seeking an experienced MEP Estimating Engineer to join our Costing Cluster as a Project Engineer MEP Costing. You will be responsible for reviewing project design documents (2D/3D), quantifying MEP scopes (HVAC, Plumbing, Electrical, Fire Protection, etc.), and developing detailed cost estimates for high-value global construction projects. This role requires a solid understanding of building systems, particularly MEP, and the ability to work with both local and international project teams. Key Responsibilities Prepare accurate quantity takeoffs and cost estimates using CSI Uniformat and MasterFormat coding standards. Review and interpret design drawings, specifications, RFIs, and BIM models to identify scope and discrepancies. Perform quantification across HVAC, plumbing, piping, fire protection, electrical, and low-voltage systems. Leverage 3D models (Revit, etc.) to enhance or directly extract quantity estimates. Build 3D models from 2D drawings when necessary to support estimation. Analyze design version changes and clearly communicate their cost impact. Collaborate closely with U.S.-based estimators to align on project deliverables and expectations. Proactively communicate via email and virtual meetings with global project teams. Understand and execute new workflows, platforms, and estimation processes; document and train others as needed. Support cross-functional construction estimating work beyond core MEP scopes. Requirements & Qualifications Bachelor s or Master s degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying). Minimum 2 years of experience in building construction, with a strong focus on MEP estimation. Knowledge of construction systems in sectors such as hospitals, commercial offices, data centers, manufacturing, or life sciences is preferred. Familiarity with US, European, or Indian construction documents and terminology. Working knowledge of quantification and estimation software such as Revit, Assemble, CostX, OST, or Planswift. Proficiency in Microsoft Excel and general data management for cost tracking. Strong analytical, communication, and collaboration skills. Proactive, self-driven, and capable of working independently with minimal supervision. Work on high-impact, cutting-edge global construction projects. Be part of a forward-thinking, inclusive, and collaborative team culture. Opportunity to grow with an industry leader in construction technology and virtual design. Learn continuously through exposure to global best practices and cross-functional training. Our Core Values Integrity is Integral People are Pivotal Ever Forward Spirit If you re passionate about MEP systems, cost estimation, and driving innovation in construction, we d love to hear from you. Qualification : Bachelors or Masters degree in Mechanical or Electrical Engineering (preferably with a specialization in Quantity Surveying)

Position: Senior Data Scientist Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on revolutionizing the construction industry through advanced AI and ML solutions. Our Data Science and Analytics team comprises Data Scientists, AI Engineers, Data Analysts, and Data Engineers working collaboratively to drive innovation across all construction project phases from pre-construction to post-construction. Our mission is to harness the power of data and AI to improve predictability, automate processes, and enhance efficiency in construction domains such as scheduling, planning, supply chain, safety, quality control, site management, financials, and virtual design construction. Role Overview We are seeking a highly skilled Senior Data Scientist to lead the development of innovative AI and machine learning solutions focused on construction data. You will work on cutting-edge projects involving Computer Vision, Predictive Analytics, Generative AI, and Large Language Models (LLMs) using technologies such as MS Azure AI Services, OpenAI, and various ML frameworks. Key Responsibilities Collaborate strategically with cross-functional teams to identify and solve business problems through scalable AI/ML solutions. Analyze construction project data to develop predictive models using traditional methods and generative AI. Apply machine learning algorithms to enhance project execution, safety, risk assessment, and other core construction processes. Lead end-to-end development of scalable predictive and ML models, including hypothesis generation, development, deployment, and monitoring. Build, validate, and optimize machine learning and statistical models; review and quality control models developed by junior team members. Partner with engineering and business teams to deeply understand data, processes, and business requirements, and implement appropriate solutions. Stay updated on advances in data science and machine learning to continuously enhance vConstruct s capabilities. Use statistical techniques to detect anomalies and optimize workflows to ensure timely, cost-effective project delivery. Collaborate with product managers and business leaders to drive data-driven decision-making and communicate insights effectively. Visualize insights using BI tools to support stakeholders in understanding data outcomes. Key Projects Include Developing GPT-based language models customized for construction industry data (structured and unstructured). Utilizing computer vision for object detection on 2D drawings and 3D BIM models. Applying statistical frameworks to predict construction site losses, win/loss opportunities, and quantity forecasts. Integrating AI models deeply into construction operations to automate and improve efficiency. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Statistics, Mathematics, or a related field. 8-10 years of professional experience, including at least 6 years in data science, machine learning, and analytics. Proven track record of delivering impactful, production-ready AI/ML solutions. Experience managing multiple projects in fast-paced, dynamic environments. Strong business acumen with the ability to translate technical insights into actionable business strategies and communicate effectively with stakeholders. Experience with construction data or related industries (engineering, manufacturing) is a plus. Technical Skills Expertise in Python, R, or Scala programming. Proficiency with ML, AI, and statistical frameworks and libraries such as TensorFlow, PyTorch, scikit-learn. Strong experience in predictive analytics, clustering, classification, regression, and multivariate techniques. Hands-on experience with data visualization tools such as Tableau, Power BI, Matplotlib. Familiarity with cloud platforms (preferably Azure), Azure ML Services, and Snowflake is a plus. Strong SQL skills and experience working with relational databases. Knowledge of NLP and Computer Vision technologies is advantageous. If you re passionate about transforming the construction industry through AI/ML innovation and want to work with a talented, motivated team, apply now to join vConstruct s visionary journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Statistics, Mathematics, or a related field

Business Analyst Biocarbon Business Location: Pune Experience: 5 10 Years Function: Biocarbon Business Education: Bachelor s degree in Engineering Master s degree in Business Administration, Environmental Science, or a related field Job Summary: We are looking for a dynamic and analytical Business Analyst to support the growth of BiofuelCircle s Biocarbon Business. The role is central to improving platform engagement for internal and external stakeholders, enhancing user experience, and driving data-driven decisions for sustainable bioenergy solutions. The Business Analyst will work on market research, financial modeling, regulatory compliance, and cross-functional collaboration to support strategic business goals. Key Purpose of the Role: To enable smooth operational workflows, resolve user challenges, and support strategic initiatives by providing insights from data, market analysis, and project evaluation ultimately strengthening BiofuelCircle s impact on the biocarbon and sustainability ecosystem. Key Responsibilities: 1. Market & Competitive Analysis Research carbon markets, sustainability trends, and competitor strategies. Generate actionable insights for business development and strategic planning. 2. Data Analysis & Reporting Collect, analyze, and interpret data related to carbon credits, environmental projects, and financial metrics. Deliver meaningful reports and dashboards to support decision-making. 3. Stakeholder Collaboration Work closely with New Market Development, Supply Chain, Finance, and Project Management teams. Ensure alignment between project execution and overall business strategy. 4. Financial Modeling Build robust financial models and conduct sensitivity analyses for carbon offset and credit-based initiatives. Evaluate investment opportunities and project viability across multiple scenarios. 5. Regulatory Compliance Ensure all projects comply with relevant national and international carbon standards and certification protocols. 6. Technology & Innovation Support Contribute to digital innovation initiatives such as blockchain-based carbon tracking and AI-driven analytics. Ideal Candidate Profile: Professional Experience: Experience in carbon markets, sustainability, biocarbon, biomass, or nature-based solutions (NBS). Proven ability to build financial models and conduct scenario-based analysis. Core Competencies: Strong analytical and problem-solving capabilities. Excellent communication and stakeholder engagement skills. Exposure to industrial technologies and project development is an advantage. Travel Requirements: Minimal (as per project or stakeholder needs) Opportunity: This is a unique opportunity to work at the intersection of sustainability, innovation, and strategic business development. As a Business Analyst, you will contribute directly to shaping India s emerging biocarbon economy while working on impactful projects that promote circular growth and environmental compliance. Collaboration: This role requires regular interaction with teams in New Market Development, Supply Chain, Finance, and Project Management to ensure cohesive project outcomes and aligned business objectives. Qualification : Bachelors degree in Engineering and Masters degree in Business Administration, Environmental Science, or a related field

Associate Social Media Experience: 2 4 Years Location: Pune Role Overview: We are looking for a dynamic Social Media Associate with 2 4 years of experience in managing and creating high-performing content for brands or agencies. The ideal candidate is deeply plugged into social trends, has a knack for visual storytelling, and can independently ideate, produce, and manage engaging short-form content across platforms like LinkedIn, Instagram, YouTube, and emerging channels. Qualifications: Education: Graduate or Diploma in Marketing, Media, Communications, or related fields Experience: 2 4 years of hands-on experience managing social media for a brand or agency Proven ability to create viral content, especially Instagram Reels, YouTube Shorts, and other visual-first formats Experience collaborating with design/video teams and creators for content production Comfortable with fast-paced environments and available to support social channels as needed, including outside regular hours Key Responsibilities: Develop and execute a strategic content calendar focused on trending formats like Reels, Shorts, Stories, Carousels, etc. Lead end-to-end campaign development: ideation, scripting, basic shooting, posting, and promotion Collaborate with internal creative teams and external content creators to deliver high-quality social media assets Monitor content performance, derive insights, and optimize campaigns for engagement and reach Engage actively with the online community through comments, DMs, polls, and other interactive tools Stay current with the latest trends, meme culture, viral challenges, and the creator economy Benchmark content strategy and performance against top-performing brands and creators Drive employee-generated content by identifying and amplifying internal stories and talent Performance Metrics: Steady growth in followers and engagement across LinkedIn, Instagram, and YouTube At least one viral "Hero" campaign per quarter, measured by reach and engagement Consistent output of high-performing Reels/Shorts with strong completion rates Achieve #1 performance ranking in social media among India-based ESPs Recognition in digital or social media awards within 12 months of joining Key Skills & Attributes: Excellent communication, interpersonal, and coordination skills Strong visual storytelling and copywriting for social-first content Ability to shoot and edit basic video content independently using a mobile device Strong understanding of social media analytics and data-driven content optimization Highly organized, process-oriented, and able to work under pressure to meet tight deadlines Qualification : Graduate or Diploma in Marketing, Media, Communications, or related fields

Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.

Tableau Architect Location: Pune Role Overview: We are looking for an experienced Tableau Architect to lead the design, development, and optimization of scalable data visualization solutions. The ideal candidate will bring deep expertise in Tableau, strong data architecture skills, and a passion for mentoring and guiding teams. You will play a pivotal role in delivering impactful analytics and ensuring best practices are followed across the organization. Key Responsibilities: Lead and mentor junior Tableau developers and analysts in Pune, fostering skill development and enforcing adherence to data visualization best practices. Architect, design, and implement scalable, high-performing Tableau dashboards and data models to support business analytics needs. Optimize Tableau environments to ensure efficient performance with large datasets and complex visualizations. Guide and support data integration efforts from diverse data sources into Tableau, ensuring data consistency and reliability. Conduct training sessions, hands-on workshops, and provide one-on-one mentorship to upskill team members. Collaborate with cross-functional teams including data engineers, business analysts, and IT to align on data and reporting requirements. Troubleshoot and resolve technical issues related to Tableau workbooks, data connections, and server performance. Create and maintain clear, user-friendly documentation for internal and external stakeholders, including architecture diagrams, user guides, and training materials. Technical Skills: Advanced proficiency in Tableau Desktop, Tableau Prep, and Tableau Server. Strong background in data modeling, ETL processes, and data architecture. Expertise in SQL and experience working with relational databases (e.g., SQL Server, Oracle). Hands-on experience in data integration from multiple sources and ensuring data quality. Proven ability to optimize dashboard performance for speed and responsiveness with large-scale datasets. Familiarity with cloud platforms such as AWS or Azure for data storage and analytics. Soft Skills & Additional Requirements: Experience in training and mentoring junior analysts, with a focus on building local talent in Pune. Excellent communication skills, especially when working with distributed and cross-functional teams. Strong problem-solving abilities to diagnose data and performance issues effectively. Commitment to producing high-quality documentation and reusable templates.

Job Title: Senior Azure Data Engineer Experience: 8 - 10 years Location: Kharadi, Pune Role & Responsibilities Design, develop, and maintain scalable, high-performance data pipelines using Azure Data Services such as Azure Data Factory, Azure Databricks, and Azure Synapse Analytics. Build and optimize data models, ETL/ELT processes, and data integration workflows to support analytics and BI needs. Develop and manage data lakes, data warehouses, and real-time streaming solutions on Azure. Collaborate with data analysts, scientists, and software engineers to ensure smooth data integration and processing. Ensure data security, governance, and compliance following industry best practices and regulations. Monitor and troubleshoot data pipelines, focusing on performance and reliability enhancements. Automate data workflows and infrastructure using DevOps and CI/CD methodologies. Work closely with stakeholders to translate business requirements into robust data solutions. Required Skills & Qualifications 8-10 years of experience in data engineering, with at least 3 years focused on Azure data services. Strong expertise in Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, Azure Data Lake, and Azure SQL Database. Proficient in SQL, Python, or Scala for data processing and transformation. Experience with Big Data technologies like Spark, Delta Lake, and Parquet. Hands-on experience with ETL/ELT development and orchestration of data pipelines. Knowledge of Azure DevOps, CI/CD pipelines, and Infrastructure as Code tools (Terraform, ARM templates, Bicep). Familiarity with data governance, security best practices, and compliance frameworks. Experience with Power BI, Snowflake, or other BI/analytics tools is a plus.

Salesforce Commerce Cloud Developer Pune Location: Pune Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s Degree in Computer Science, IT, or related field Job Summary: We are seeking an experienced Salesforce Commerce Cloud Developer specializing in Salesforce B2B Commerce Cloud to join our Pune team. The ideal candidate will lead end-to-end implementation, customization, and integration of Salesforce B2B Commerce solutions, driving business growth and enhancing user experience. Key Roles & Responsibilities: 1. Salesforce B2B Commerce Implementation: Lead the design, configuration, and deployment of scalable Salesforce B2B Commerce Cloud solutions. Collaborate with business stakeholders and technical teams to gather and refine requirements. Customize B2B Commerce features, including pricing, product catalogs, and promotions. 2. Integration & Data Management: Integrate Salesforce B2B Commerce with ERP, CRM, and other enterprise systems. Ensure data accuracy with cleansing, maintenance, and synchronization processes. Monitor, troubleshoot, and resolve integration and data issues efficiently. 3. User Training & Support: Provide comprehensive training and ongoing support to end-users for optimal platform utilization. 4. Analytics & Reporting: Develop and maintain reports and dashboards to monitor key performance indicators (KPIs). Analyze commerce data trends and offer actionable insights for continuous improvement. 5. Continuous Improvement: Stay current with Salesforce B2B Commerce Cloud updates, features, and best practices. Propose and implement enhancements to improve platform performance and user experience. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related discipline. Salesforce Certified B2B Commerce Developer certification (or equivalent) highly preferred. Proven experience in Salesforce B2B Commerce Cloud implementation and management. Strong proficiency with Salesforce CRM and related Salesforce technologies. Hands-on skills in HTML, CSS, JavaScript, and Apex programming. Experience with agile software development methodologies is a plus. Non-Technical Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. High attention to detail and quality. Ability to work independently and collaboratively in a team environment. Work with cutting-edge Salesforce B2B Commerce Cloud technologies. Be part of a dynamic and supportive team driving digital transformation. Competitive salary with growth and learning opportunities. Flexible and collaborative work environment in Pune. Apply today to advance your career as a Salesforce Commerce Cloud Developer and help businesses scale with innovative Salesforce B2B Commerce solutions! Qualification : Bachelors degree in Computer Science, Information Technology, or a related discipline.

About Talentica Software: Talentica Software is a specialized software development firm founded by seasoned industry experts and alumni of IIT Bombay. We partner with startups to create innovative products, using cutting-edge technologies to address real-world challenges. With over 21 years of experience, we have collaborated with more than 180 startups, primarily in the U.S., contributing to many successful exits. In 2022, Talentica Software was honored as one of India s Great Mid-Size Workplaces by Great Place to Work. What We re Looking For: We are seeking a motivated Data Analyst to join our growing team. If you're passionate about working with SQL, BigQuery, Tableau, and MongoDB, and enjoy optimizing data ecosystems, we d love to hear from you! In this role, you will play a key part in managing and enhancing our data infrastructure, working across SQL (Oracle), BigQuery, Tableau, and NoSQL databases like MongoDB. You'll also help build our Lakehouse architecture and ensure data accuracy while supporting the scalability of our platform. Your Responsibilities: Develop, optimize, and maintain SQL queries to support efficient data delivery for Tableau reports. Write and refine complex queries for Oracle and BigQuery databases to meet business reporting needs. Utilize MongoDB to query semi-structured data for analytics and reporting. Collaborate with BI developers and analysts to streamline data workflows and enhance report accuracy. Design and manage ETL/ELT pipelines for smooth data ingestion and transformation. Work with cross-functional teams to identify and implement improvements in data workflows. Troubleshoot and resolve data issues as they arise. Contribute to the early-stage development of our Lakehouse architecture. Prepare existing data workflows for seamless integration with modern cloud platforms. Stay current with emerging data technologies and contribute to ongoing modernization efforts. Perform data validation and reconciliation to ensure consistency across multiple data sources. Collaborate with data analysts and business stakeholders to resolve data discrepancies. Support data quality assurance initiatives and establish best practices for data reliability. What You ll Need to Succeed: Qualifications: A BE/BTech in Computer Science, Data Engineering, or a related field from a prestigious institution (IIT, NIT, BITS, etc.). Experience: At least 5 years of experience in SQL development and managing data pipelines. Technical Skills: Advanced SQL skills, including performance tuning and query optimization. Strong understanding of ETL/ELT processes and experience with data transformation. Hands-on experience with relational databases (Oracle, BigQuery) and NoSQL (MongoDB). Proficiency in Python or other scripting languages for automation. Familiarity with cloud platforms (AWS, GCP, Azure) is a plus. Experience with BI tools like Tableau is highly desirable. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to manage multiple tasks independently in a fast-paced environment. What We Offer: Innovative Culture: We focus on cutting-edge development, not routine maintenance work. Our team thrives on staying ahead with the latest technologies. Continuous Learning: At Talentica, you ll find abundant opportunities to grow and keep up-to-date with the latest trends in technology. Brilliant Peers: Work alongside talented professionals from top engineering colleges (IITs, NITs, and more). Work-Life Balance: Enjoy flexibility with remote work options and adaptable schedules. Supportive Environment: 82% of our employees recommend Talentica to their peers (according to Glassdoor), thanks to our positive, collaborative work culture. Recognition & Rewards: Your hard work will be celebrated, with a culture that recognizes and appreciates your contributions. If you re excited about the prospect of working with a team of bright professionals and advancing your career, we d love to hear from you. Ready to make an impact? Apply today, and let s connect! Qualification : BE/BTech in Computer Science, Data Engineering, or a related field from a top-tier institution (IIT, NIT, BITS, etc.).

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IITB. For over 21 years, we have been helping startups build innovative products using cutting-edge technologies. With a focus on solving real-world problems, we ve worked with over 180+ startups, primarily in the US, leading to numerous successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a Growth Marketing Manager to lead Talentica s demand generation strategy through paid advertising and SEO. You will be responsible for executing multi-channel marketing campaigns, optimizing brand visibility, and driving high-quality leads to support our growth. Your expertise in performance marketing, organic growth, and team leadership will be key to scaling our marketing efforts and achieving impactful results. What You ll Be Doing: Develop & Execute Demand Generation Campaigns: Lead high-impact campaigns across platforms like Google Ads, LinkedIn Ads, and other paid channels to generate leads and increase conversions. Optimize SEO Strategies: Enhance organic traffic and improve Talentica s search visibility for key industry-related keywords. Manage the Marketing Funnel: Oversee the entire lead-generation funnel, ensuring consistent lead flow from both paid and organic efforts. Leverage Content Marketing: Collaborate on content creation, landing page optimization, and conversion rate optimization (CRO) to increase engagement and drive MQLs (Marketing Qualified Leads) & SQLs (Sales Qualified Leads). Brand Promotion: Increase brand awareness by promoting Talentica Software across various digital channels, including social media, industry forums, and content syndication platforms. Data-Driven Decision Making: Utilize insights from analytics to refine ad campaigns, reduce Customer Acquisition Cost (CAC), and improve ROI. Collaboration: Work closely with sales teams to ensure marketing efforts are aligned with pipeline growth goals and revenue targets. Agency & Vendor Management: Manage external agencies and vendors to ensure efficient campaign execution. To Be Successful in This Role, You Should Have: Qualification: MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory). Experience: 8-10 years in marketing within IT services or software product companies, with at least 4 years in a leadership role. Essential Skills: Proven expertise in B2B demand generation, PPC advertising, and SEO strategies. Strong understanding of platforms such as Google Ads, LinkedIn Ads, GA4, and marketing automation tools like HubSpot. Experience in content marketing, thought leadership, and brand positioning. Analytical mindset with expertise in A/B testing, data interpretation, and performance tracking. Ability to collaborate cross-functionally with sales, engineering, and leadership teams. What You ll Find Here: Culture of Learning: We invest heavily in exploring new marketing tools and channels. At Talentica, you ll have ample opportunities to innovate and grow your skills. Endless Learning Opportunities: We don t limit you by your job description. If you have the drive, we ll support you in taking on new challenges and responsibilities. Performance-Driven Growth: Your growth at Talentica is governed solely by your achievements and contributions, not by your education or past employers. Work-Life Balance: We value your well-being and offer flexible work schedules and remote work options. Great Culture: 82% of our employees recommend Talentica to their friends, according to Glassdoor. You ll love being a part of our team! At Talentica, we re not just about doing things the usual way. We think and do constantly pushing the boundaries of technology and marketing. If you re looking for a dynamic, "think and do" environment with ample room for personal and professional growth, Talentica is the place for you. Qualification : MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory).

Transform Healthcare with Data: Join Cencora as a Data Engineer II At Cencora, our team members are at the heart of everything we do. We are on a mission to create healthier futures, and every individual here plays a crucial role in fulfilling that purpose. We believe in making a difference at the intersection of healthcare, technology, and innovation. If you're ready to shape the future of health and help improve lives globally, Cencora is the place for you. We are looking for a Data Engineer II to join our dynamic team. This role is pivotal in delivering accurate and reliable data to support our Legal and Compliance departments, with a direct impact on driving data-driven decisions that improve operational efficiencies and support strategic business goals. What You ll Do: As a Data Engineer II, you will be responsible for transforming raw data into actionable insights and building solutions that enhance business operations. Your role will span across multiple platforms, using SQL, SAP BusinessObjects, and a variety of other tools, to ensure that our data remains accurate, accessible, and consistent. Enhance Analytics Solutions: Lead the design and implementation of enhancements to business analytics solutions that align with evolving business needs. You ll turn complex business challenges into accessible data access requirements. Data Mining & Analysis: Perform data mining on vast datasets to uncover growth opportunities in sales, margin, and market share. Analyze pricing activities, including discounts, allowances, programs, and contract pricing, to drive profitability. Data Quality Assurance: Validate, cleanse, and aggregate data, ensuring its accuracy and integrity. You ll identify and resolve data inaccuracies, improving the overall quality of enterprise data. Collaboration & Problem-Solving: Work cross-functionally with teams like Inside Sales, Finance, and Sourcing to develop performance forecasts, projections, and plans based on data assumptions and variables. Automated Solutions: Identify opportunities for automated solutions to enhance data quality and efficiency across the enterprise. Report Development: Collaborate with internal stakeholders to define reporting deliverables, ensuring that data is appropriately named, structured, and ready for decision-making. Data Integrity & Monitoring: Monitor and update data changes on a mass scale using tools, ensuring the highest level of data integrity is maintained. What You Bring to the Table: Experience: You have 4+ years of direct experience in healthcare data analytics or data engineering. You know your way around large datasets and understand how to unlock insights that drive business decisions. Technical Expertise: Proficient in SAP and BusinessObjects, with an extensive background in Business Intelligence and SQL. Strong understanding of the wholesale distribution process, including purchases, sales, payments, and supplier rebates. Knowledge of pharmaceutical wholesale processes and chargebacks to wholesalers is a plus. Familiar with data visualization tools like Power BI or Tableau. Analytical Mindset: You re a critical thinker with an eye for detail, always ready to dive into data to uncover trends, identify issues, and solve problems. Mentorship: You bring leadership experience, with a knack for mentoring and guiding team members. Communication Skills: Your ability to communicate complex data insights to non-technical stakeholders is top-notch. You can explain trends and patterns with clarity and confidence. Bonus Points: Familiarity with Microsoft Power BI, Tableau, or other data visualization tools. Experience with Big Data analysis tools and techniques. Background in data governance and data management. What You ll Get from Us: Meaningful Work: At Cencora, your work directly impacts the future of healthcare. Your expertise in data will help us make strategic, data-driven decisions that improve lives globally. Growth Opportunities: We invest in our team members' growth through mentorship, professional development, and the chance to shape the future of healthcare technology. Collaborative Environment: Work alongside innovative professionals in a culture that values diverse perspectives and fosters collaboration. Comprehensive Benefits: We offer a range of benefits designed to support you in every aspect of life health, wellness, work-life balance, and more. Join Cencora Today! If you re ready to leverage your data engineering expertise to drive meaningful change, we d love to hear from you! Apply now to become part of a purpose-driven company at the forefront of innovation in the healthcare sector. Cencora is committed to building a healthier future, and we want you on this journey with us.

Tech Lead Data Overview: As a Tech Lead Data, you will provide technical leadership to a team of experts, helping implement information-driven strategies and systems that support agricultural scientists in developing solutions for growers. You will manage end-to-end implementation of data environments beyond architectural design, ensuring that real-life data systems are developed and executed efficiently. You are a highly motivated problem solver with the ability to prioritize shifting workloads in a dynamic environment. You are an effective communicator and a confident leader passionate about making things happen within a fast-paced organization. Key Responsibilities: Lead the development of data and analytics capabilities within the R&D node of the enterprise data mesh, implementing architectural blueprints for various data platforms. Develop and implement an organizational data strategy aligned with business processes, including data model design, database development standards, and management of data warehouses and analytics systems. Identify and manage both internal and external data sources, creating a data management plan aligned with the organizational strategy. Collaborate with cross-functional teams, stakeholders, and vendors to ensure the smooth functioning of the enterprise data ecosystem. Guide the technical direction of data projects and initiatives, ensuring best practices in data engineering and analytics. Integrate technical functionality to ensure data accessibility, accuracy, and security. Perform continuous audits of data management systems and address performance issues, reporting breaches or vulnerabilities to stakeholders. Experience & Skills Required: 9+ years of experience in Big Data, data warehousing, data analytics, and/or Information Management projects. Proven experience building large-scale enterprise data architectures using both commercial and open-source Data Analytics technologies. Strong data modeling and architecture skills, including expertise in data warehousing, data normalization, and dimensional modeling (e.g., OLAP, data vault). Understanding of predictive modeling, Natural Language Processing (NLP), text analysis, and Machine Learning. Knowledge of security integration, including Kerberos authentication, SAML, data security, privacy techniques like data masking, and tokenization. Experience with DevOps engineering and Continuous Integration/Delivery tools. In-depth understanding of AWS Cloud solutions and integrating into legacy systems and COTS solutions. Familiarity with the following tools: Data Ingestion: Snaplogic, Glue, Lambda Storage: S3 Processing: Databricks DWH: Redshift, Databricks SQL Warehouse Databases: RDS Languages: Python (pyspark), SQL (sparksql), Java, R BI Tools: PowerBI, Dash, Spotfire, Qlik Catalog: Glue catalog, Unity Catalog Streaming: Kafka, EventHub AI/ML: MLOps, SageMaker Storage/Dataframe: S3, Deltalake, Iceberg, Parquet Qualifications: University bachelor s degree in Science, Technology, Engineering, or Mathematics (STEM). Fluency in English. Strong customer focus with excellent communication, teamwork, and negotiation skills. In-depth technical experience, ideally with AWS certification. Experience implementing data-first solutions. Experiences to be Gained: Continuous upskilling in the latest technologies, tools, and design practices. Exposure to R&D operations. Development of leadership and relationship-building skills with internal customers. Company Description: Syngenta Group is one of the world s leading sustainable agriculture innovation companies, with over 53,000 people in more than 100 countries. We strive to transform agriculture through tailor-made solutions for farmers, society, and the planet. We are committed to maintaining high standards of ethics, integrity, and creating an inclusive, discrimination-free workplace. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : University bachelors degree in Science, Technology, Engineering, or Mathematics (STEM).

Position Summary This role will be responsible for developing commercial forecasts for pipeline and launching products as well as completing opportunity assessments for life cycle management. This role brings specific therapeutic area in-depth expertise, analytical instinct, strategic thinking, and project management skills to communicate the value assessment of new assets and flag appropriate risks and opportunities. Job Responsibilities The delivery role will include project scoping, solution design, execution, and communication of the analysis in the client-ready formats. Build realistic, transparent, and assumption-driven demand forecasts. Challenge assumptions and apply forecasting methodologies to support the brand strategy. Prepare robust forecast assumptions leveraging expertise and analogs from the in-line Forecasting team and research from the Insights and Analytics team. Ensure objectivity of brand/therapeutic area forecasts by establishing objectives aligned around forecast accuracy. Developing brand volume forecasts, both short-term and long-term, to feed into strategic and operational planning processes. Support launch preparations and guide the teams to set up clear post-launch performance tracking by creating and monitoring the short-term revenue forecasts, comparable to actuals in the future, and recommending adjustments when applicable. Consistent delivery of analytics that drive informed decision-making, including the definition and development of models to be used in answering business and operational questions. Adopting and executing new and innovative analytics offerings for untapped opportunities; Enabling automation of routine measurements. Supports client strategy to ensure business and compliance needs are met. Coordinate and manage subordinates, facilitate interdepartmental communication, and allocate tasks and resources as needed. Guide and advise the modeling and capabilities team as a Subject Matter Expertise on various technologies, solutions, and capabilities to help set up industry-leading practice. Education BE/B.Tech Work Experience 7-12 years of experience in Experience working with Life Sciences companies in pharmaceutical forecasting (in branded business)/ data analytics; experience supporting both pipeline and marketed product(s) preferred; experience in Specialty or Rare Disease, preferred. Expertise with a variety of modeling techniques including statistical, patient-flow, simulations, agent-based and other systems dynamics-based techniques. Manage & develop patient/epidemiology-based forecasting models for pharma clients. Project Manager who can lead enablement of global life sciences companies to manage forecasting and/or data & analytics function through Axtria solutions and innovative methodologies. EPI based Forecasting for Inline, Pipeline, and BD&L Products/ Brands. Trend-Based Forecasting Experience. Experience supporting multiple markets globally, Region, and countries. A deeper understanding of disease and Therapy Areas and their application to forecast. Expertise in handling datasets - IQVIA, Evaluate, IPD, Kantar, DRG etc. Proven experience working with pharmaceutical datasets (Rx, APLD, etc). Effective forecast storyboarding, capturing key insights backed by relevant data and Quantitative Analytics, Business Analysis and Analog Analysis. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed Qualification : BE/B.Tech

Position Summary We are seeking a seasoned thought leader to lead our Decision Science and Commercial Analytics team. This role will be responsible for developing commercial forecasts for pipelines and launching products, as well as completing opportunity assessments for lifecycle management. You will leverage deep therapeutic area expertise, analytical instincts, strategic thinking, and project management skills to communicate the value assessment of new assets while identifying risks and opportunities. Job Responsibilities Client & Stakeholder Management: Manage client and onshore stakeholder relationships to ensure successful business delivery, aligning with business needs. Collaboration with Project Managers: Work closely with project managers to define the algorithm, break down the problem into actionable steps, and execute the analysis. Project Scoping & Solution Design: Lead project scoping, solution design, and execution, ensuring effective communication of analysis in client-ready formats. Demand Forecasting: Build realistic, transparent, and assumption-driven demand forecasts. Challenge assumptions and apply forecasting methodologies to support brand strategy. Forecast Assumptions: Prepare robust forecast assumptions by leveraging expertise and analogs from the Forecasting team and insights from the Insights and Analytics team. Forecast Accuracy: Establish objectives to ensure objectivity in brand and therapeutic area forecasts, focusing on forecast accuracy. Brand Volume Forecasting: Develop both short-term and long-term brand volume forecasts to support strategic and operational planning processes. Launch Support & Post-Launch Tracking: Support launch preparations and guide teams in setting up post-launch performance tracking. Create and monitor short-term revenue forecasts, adjust when necessary, and compare against actuals. Data-Driven Decision-Making: Deliver consistent analytics that drive informed decision-making. Define and develop models to answer critical business and operational questions. Education Bachelor's Degree (BE/B.Tech) Master of Business Administration (MBA) Work Experience 15+ years of experience working with Life Sciences companies in pharmaceutical forecasting and data analytics. Experience supporting both pipeline and marketed products is preferred; Specialty or Rare Disease experience is a plus. Expertise in various modeling techniques such as statistical modeling, patient-flow models, simulations, agent-based modeling, and systems dynamics. Proven experience in patient/epidemiology-based forecasting models for pharmaceutical clients. Strong project management skills, with the ability to lead the enablement of global life sciences companies in forecasting and analytics functions through innovative solutions. Extensive experience in EPI-based forecasting for inline, pipeline, and BD&L products/brands. Expertise with pharmaceutical datasets (e.g., IQVIA, Evaluate, IPD, Kantar, DRG, Rx, APLD, etc.). Experience working across multiple markets globally with a deep understanding of disease and therapy areas and their application to forecasting. Technical Competencies Life Sciences Knowledge Project Management Pharmaceutical Forecasting Expertise Attention to P&L Impact Business Development Capability Building & Thought Leadership Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership & Accountability Cultural Fit Talent Management Additional Information: This position requires a dynamic individual with a deep understanding of pharmaceutical forecasting, analytics, and project management. You will play a key role in supporting product and brand strategies with insightful, data-driven forecasting models and contribute to the growth and success of global life sciences clients. Qualification : Bachelor's Degree (BE/B.Tech)

Calsoft is the preferred product engineering services partner to ISVs in the Storage, Networking, Virtualization, Cloud, IoT, and Analytics domains. Our solution accelerators and frameworks augment go-to-market plans and expedite product launches to meet customers business goals. With its US headquarters in San Jose and India headquarters in Pune, Calsoft also has a presence in Bengaluru. Job Brief Calsoft is looking for talented Cloud Sales Professionals who can play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Join us in our efforts to simplify lives with technology. Location: Bangalore / Pune Work Hours: 4 PM to 1 AM IST Responsibilities As the introductory face of Calsoft, we ll rely on you to provide the energy and personality to build our brand and gain the trust of prospective customers. You ll be responsible for: Building and developing executive relationships with customers and working to grow new relationships. Influence long-term strategic direction and serve as a business partner. Negotiating and managing entire sales cycles, and presenting to C-level executives in corporate and global customers. Leading account strategy to generate and develop business growth opportunities, working collaboratively with Principals to maximize business results within the territory. Understanding customers technology footprint, strategic growth plans, business drivers, and technology strategy. Driving business development, accurately forecasting, and achieving strategic goals by leading customers through the entire business cycle. Meeting and exceeding sales targets and KPIs. Representing the organization at trade exhibitions, events, and demonstrations. Providing support and recommendations for clients. Requirements 4+ years of experience in Cloud sales. At least 2+ years of experience in Google Cloud sales. Excellent communication skills (both speaking and writing). Highly energetic, motivated, and self-managed individual. Good understanding or hands-on experience with PaaS, IaaS, Kubernetes, Containers, and Microservices services. Knowledge of the Software-as-a-Service (SaaS) market and cloud technology.

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.