Support Automation Jobs in Pune
376 Jobs Found
Salesforce Developer
Redaptive
Salesforce Developer Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites globally, fostering a culture of sustainability, innovation, and operational excellence. Position Summary Redaptive is seeking an experienced Salesforce Developer to enhance and optimize our Salesforce ecosystem. This role involves building solutions across multiple clouds, integrating external systems, and leveraging AI and automation to drive business growth and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design and maintain customizations using Apex, Lightning Web Components (LWC), and Aura Components. Build declarative solutions using Salesforce Flows, validation rules, and page layouts. Support diverse business processes across Sales, Service, and Experience Clouds. Integration & System Support Integrate Salesforce with external systems via REST/SOAP APIs or middleware. Manage version control and CI/CD activities using tools like Git and Copado. Maintain data quality, migration, and the integrity of the sharing and security model. Business Collaboration & Delivery Gather requirements and deliver solutions in an Agile/Scrum environment using Jira. Conduct code reviews and ensure rigorous unit test coverage and quality assurance. Stay current with emerging Salesforce features, including Einstein AI and advanced automation. Required Skills & Qualifications Experience: 5+ years of Salesforce development (Apex, LWC, SOQL/SOSL, Triggers). Architecture: Deep understanding of Salesforce architecture and governor limits. DevOps: Familiarity with Git, Copado, and sandbox management. Certification: Salesforce Platform Developer I is required. Education: Bachelor s degree in Computer Science, IT, or a related technical field. Preferred Skills Certifications: Platform Developer II and JavaScript Developer I. Cloud Expertise: Experience with CPQ, Data Cloud, or Einstein Analytics. Middleware: Knowledge of MuleSoft or Workato. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Redaptive Extras: Creative workspaces and snack-stocked pantries. Qualification : Bachelors degree in Computer Science, IT, or a related technical field
Automation Engineer Ii
Rapid7
Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred
Software Engineer Test II
Tracelink
Job Title: Software Engineer Test II Location: Pune Company: TraceLink Experience: 3 4 Years Company Overview: At TraceLink, our mission is to protect patients by transforming the pharmaceutical supply chain through digital innovation. Our powerful Opus Platform and comprehensive suite of software solutions enable the industry to achieve greater compliance, visibility, and collaboration minimizing disruptions in medicine availability globally. Founded in 2009, TraceLink now operates across 8 global offices with 800+ employees, serving 1,300+ customers in over 60 countries. Recognized as an industry leader by Gartner, IDC, and for our company culture by Comparably, we continue to lead the way in life sciences supply chain innovation. Position Overview: We are seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our Pune-based team. As Software Engineer Test II, you will play a key role in developing and executing automated testing tools and frameworks, contributing to the quality and reliability of TraceLink s platform and applications. Key Responsibilities: Design, build, and maintain automation frameworks for functional, performance, and integration testing Execute automated and manual tests on the TraceLink platform and applications Build and extend tools for automated testing that simulate real-world transaction volumes (millions per day) Interface testing tools programmatically with TraceLink s platform and APIs Prepare clear, concise defect reports that aid quick reproduction and resolution Verify bug fixes and ensure test coverage for new features and defect resolutions Collaborate closely with development teams to incorporate testability into design and architecture Perform performance testing to identify bottlenecks and ensure system scalability Create testing tools usable by non-developers to promote broader adoption across QA Stay up-to-date on the latest testing technologies and best practices to improve test coverage and efficiency Provide high-level technical insights and contribute to continuous improvement of testing processes Respond to and handle support requests related to testing and test environments Qualifications: Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field 3 4 years of experience in software testing and test automation Proficiency in Java, Eclipse, Ant or Maven, and Unix/Linux Strong experience with test automation frameworks like TestNG or Pytest Experience testing web-based applications, Web Services, and REST APIs Proven experience in creating and executing formal test plans, test data, and configurations Familiarity with performance testing and identifying performance bottlenecks Good understanding of data structures and algorithms (DSA) Lists, Maps, Sets Experience in ETL processes and SQL scripting Strong debugging and analytical skills Ability to work in fast-paced, collaborative environments Preferred/Bonus Skills: Experience with cloud platforms, especially AWS Familiarity with running and maintaining cloud-based enterprise applications Exposure to the pharmaceutical or life sciences industry If you re passionate about automation, quality, and building tools that scale with complex systems, TraceLink offers a collaborative environment where you can make a real impact on patient safety worldwide. Qualification : Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field
Director Customer Services
Accops Systems
Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)
Robot & Plc Engineer
Faurecia Automotive Seating India Private Limited
Position: Robot & PLC Engineer Location: Pune Company: FORVIA A Leader in Sustainable Mobility Technology About FORVIA At FORVIA, we pioneer technologies that shape the future of mobility. As the world s 7th largest automotive supplier, we are committed to driving innovation in sustainability, safety, and user experience. With over 157,000 employees in 43 countries, we re creating smarter, cleaner, and more connected mobility solutions for tomorrow. Your Mission As a Robot & PLC Engineer, you will play a key role in optimizing and maintaining automation systems within our manufacturing processes. You ll support both plant operations and new program development by ensuring efficient performance, troubleshooting issues, and driving process improvements in robotics and PLC systems. Key Responsibilities Process Development & Support Support the development and improvement of automation processes across the plant. Maintain and validate innovations in robotics and PLC systems. Provide expert-level support to production teams, suppliers, and program teams. PLC & Robot Maintenance Ensure proper backup and maintenance of PLC and robot programs across all equipment. Troubleshoot and resolve automation-related issues efficiently. Continuous Improvement Identify and implement improvements in tooling, automation, and equipment performance. Analyze and execute Engineering Change Management (ECM) for automation systems. Program & Equipment Support Collaborate with cross-functional teams during new program launches. Support tooling and equipment validation, installation, and ramp-up activities. Provide feedback and insights on plant performance and process optimization. Standards & Best Practices Enforce the use of process design checklists, guidelines, and global standards. Contribute to the creation and sharing of best practices within your domain of expertise. Your Profile Education & Experience Bachelor's degree in Mechatronics, Electrical, or Electronics Engineering. 8 10 years of experience in PLC programming, industrial automation, and robotics in the automotive industry. Technical Skills Proficiency in PLC programming (Siemens, Allen-Bradley, Studio 5000, etc.). Experience with HMI/SCADA systems (Wonderware, WinCC, FactoryTalk View, etc.). Strong understanding of industrial communication protocols (Ethernet/IP, Modbus, Profibus, DeviceNet, etc.). Ability to read and interpret electrical schematics, panel layouts, and system diagrams. Hands-on experience with sensors, actuators, VFDs, and control components. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Leadership qualities such as managing complexity, cultivating innovation, and driving results. Innovation-Driven Culture: Work on cutting-edge technology shaping the future of mobility. Global Opportunities: Join a diverse, international team with opportunities for global collaboration and career growth. Learning & Development: Access to FORVIA University, with over 22 hours of training per employee annually. Diversity & Inclusion: We value and foster an inclusive culture that celebrates diversity. Sustainability Commitment: Certified under the SBTi Net-Zero Standard, we re committed to achieving CO2 Net Zero by 2045. Impactful Work: Contribute to projects that make a real difference in reducing emissions, enhancing user experience, and transforming the industry. Be Part of the Change Join FORVIA and be a part of our journey toward smarter, cleaner, and more sustainable mobility. Qualification : Bachelor's degree in Mechatronics, Electrical, or Electronics Engineering
Sr Data Engineer
Vconstruct Private Limited
Position: Senior Data Engineer Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on leveraging data science and analytics to transform the construction industry. Our Data Science and Analytics team is a close-knit group dedicated to supporting the business with robust data infrastructure and insightful analysis. Role Overview We are seeking a highly experienced Senior Data Engineer to lead the design, development, and maintenance of scalable data pipelines and infrastructure. This role involves working closely with cross-functional teams to manage diverse data sources, ensure data integrity, and support data-driven business initiatives. Key Responsibilities Lead the design and development of scalable, high-performance data pipelines and ETL/ELT frameworks following modern data engineering best practices. Architect complex data integration workflows that unify structured, semi-structured, and unstructured data from cloud and on-premise sources. Develop robust real-time, batch, and on-demand data pipelines equipped with monitoring, alerting, and automated error handling. Collaborate with analysts, data scientists, and business leaders to create reliable data models, quality frameworks, and SLAs. Ensure optimal pipeline performance, throughput, and proactive issue resolution. Work with platform, DevOps, and architecture teams to build secure, reusable, and CI/CD-enabled data workflows aligned with enterprise standards. Enforce best practices in source control, code reviews, testing automation, and continuous delivery. Lead root cause analysis and preventive maintenance to minimize business impact from data failures. Establish standards for data modeling, transformation logic, and governance. Design and execute comprehensive testing strategies to ensure data reliability and pipeline resilience. Optimize pipeline and query performance for scalability, reliability, and cost-efficiency. Maintain detailed technical documentation including architecture diagrams, process flows, and integration specs. Facilitate discussions with business and operational teams to prioritize data initiatives and drive strategy. Qualifications 7-10 years of hands-on experience in data engineering with a track record of building scalable and secure data platforms. 5+ years of scripting experience in Python for data processing, automation, and ETL development. 4+ years experience with Snowflake, including performance tuning, security, and advanced SQL. 5+ years experience with data integration tools like Azure Data Factory, Fivetran, or Matillion. 5+ years writing complex, optimized SQL queries on large datasets. Proven experience integrating APIs, JSON, XML, and webhooks for data acquisition. Hands-on experience with cloud platforms (Azure/AWS) and orchestration tools such as Apache Airflow. Experience with CI/CD pipelines, automated testing, and code versioning tools (e.g., Git). Familiarity with dbt or similar transformation tools and modular development practices. Experience with data visualization tools like Power BI is a plus. Strong interpersonal and communication skills to lead cross-functional technical discussions. Education Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent academic and professional experience will also be considered. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field
Senior Manager Commercial After Market
Wirtgen India
Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA
Python Automation Test Engineer
Tata Technologies
Python Automation Test Engineer Experience: 2 4 Years Location: Pune Role Overview: We are seeking a Python Automation Test Engineer with strong expertise in Python programming and automation testing. The ideal candidate will have hands-on experience in developing automation frameworks, interfacing with hardware protocols, and implementing REST APIs. Knowledge of vision-based automation and infotainment testing will be an added advantage. Key Responsibilities: Develop and maintain automation frameworks using core Python, emphasizing object-oriented design principles Create Python libraries to interface with various hardware protocols such as CAN, USB, Serial port, and Ethernet Implement and integrate REST APIs for data handling and communication Build vision-based automation tools, including libraries for processing text, images, and UI elements from reference images (preferred) Develop or utilize VR libraries and implement text/speech translation functionalities (advantageous) Perform automation testing of software modules with a focus on reliability and efficiency Support infotainment system testing by designing and executing relevant test automation Design and implement best practices and standards for test automation frameworks to ensure scalability and maintainability Required Skills & Qualifications: 2 4 years of experience in Python programming with a focus on automation Strong understanding of object-oriented programming (OOP) concepts Proven experience developing Python libraries for hardware interfacing and automation Familiarity with hardware communication protocols: CAN, USB, Serial, Ethernet Experience in working with REST APIs in Python Hands-on knowledge of automation testing methodologies Understanding of infotainment testing processes Good communication skills and ability to work collaboratively in a team environment Bonus: Experience with vision-based automation frameworks, VR libraries, and speech/text translation
Assembler Sustaining Engineer
Bmc Software
Job Title: Assembler Sustaining Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We are an award-winning, inclusive workplace that celebrates diversity, innovation, and the passion to give back. We believe in work-life balance, empowering individuals, and creating an environment where you feel inspired and supported every day. Your wins will be celebrated, your growth championed, and your contributions deeply valued. We enable our customers to become Autonomous Digital Enterprises ready to take on the future with confidence. The Opportunity: Join the team behind Control-M, BMC s powerful orchestration and automation platform used by the world s top organizations to automate business-critical processes from data pipelines to financial transactions. As a z/OS Assembler Specialist in our Product R&D Support team, you'll work on sustaining engineering and APAR (Authorized Program Analysis Reports) development for mainframe systems. If you're driven by solving complex challenges, collaborating globally, and making a direct impact on product stability and customer satisfaction, this role is for you. Key Responsibilities: Join a dedicated team responsible for product support and APARs development for BMC s mission-critical Mainframe (z/OS) products. Develop and maintain diagnostic tools and solutions to improve the supportability and performance of the product. Contribute to APAR development cycles with a focus on timely delivery and quality. Take ownership of technical issues and work them through to resolution. Collaborate with global teams across functions to ensure product quality meets enterprise-level expectations. Share knowledge, best practices, and mentor others to elevate team capabilities. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of experience in an engineering role within a Mainframe z/OS environment. Strong programming experience in Assembler language. Proficiency with z/OS internals, including JCL, JES2/3, SMS. Ability to analyze system dumps using IPCS. Hands-on experience with SMP/E for software maintenance. Strong analytical and troubleshooting skills with customer-focused problem-solving ability. Excellent communication and collaboration skills; capable of working both independently and as part of a team. Nice to Have: Experience with Java, C, or C++ Familiarity with UNIX System Services and Language Environment on z/OS Background in an enterprise product-based company Over 6,000 employees globally, united by innovation and collaboration A culture that recognizes and celebrates your individuality Continuous learning opportunities and exposure to cutting-edge technologies A commitment to creating an inclusive and empowering workplace That s okay. We value diverse backgrounds and perspectives. If you're excited about this role and BMC, we still encourage you to apply. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.
Associate Renewal Sales Representative
Bmc Software
Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.
Associate Solution Engineer
Bmc Software
Job Title: Associate Solution Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated. We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era. The Opportunity Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management. About BMC Helix BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation. What You ll Do Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions. Participate in discovery sessions to understand client requirements and business objectives. Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations. Assist in designing proof-of-value solutions, configurations, and presentations. Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions. Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends. Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation. What You Bring Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 0 3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills; able to engage both technical and business stakeholders. Interest or hands-on exposure to Generative AI and Large Language Models (LLMs). Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes). Curiosity for technology and enterprise IT challenges; proactive and eager to learn. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus. Basic scripting or API understanding (Python, JavaScript, REST APIs). Familiarity with ITIL, DevOps, or service management concepts. Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus. Work with industry-leading platforms and AI technologies Be part of a collaborative, global team shaping the future of digital operations Learn from experienced mentors and participate in enablement programs Thrive in a culture that values your authenticity, creativity, and growth No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.
Automation Engineer
Accelirate Softech
Automation Engineer Location: Pune About the Role: At Acelirate, you will play a key role in designing, developing, and implementing automation solutions using UiPath. As an Automation Engineer, you ll collaborate with clients to deliver intelligent automation solutions that improve business efficiency and reduce operational costs. Key Responsibilities: Design, develop, and test automation workflows using UiPath. Utilize UiPath components such as Robots, Studio, and Orchestrator effectively. Collaborate with clients to provide automation solution designs during POCs, project implementation, and deployment of new initiatives. Modify and enhance bot code as required during implementation. Build custom activities and workflows using VB.NET or C#. Manage end-to-end testing cycles to ensure robust automation delivery. Conduct technical training sessions, deliver demos and blueprints, and provide post-deployment support to clients. Required Qualifications & Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in the IT industry with a focus on software development. At least 1.5 years of hands-on experience in designing and implementing UiPath automation workflows. Strong command of UiPath tools and offerings, with proficiency in REFramework. UiPath Advanced Developer Certification is mandatory. Strong verbal and written communication skills. Proficiency in programming/scripting languages such as VBA, VB.NET, Java, or C#. Python is a plus. Knowledge of cognitive automation tools (OCR, AI/ML) is advantageous. Experience with Document Understanding, Computer Vision, AI Center, or Action Center is a plus. Familiarity with automating legacy systems (Mainframe, SAP, Citrix) is beneficial. Exposure to other RPA tools is an added advantage. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.
Sap Test Automation Engineer
Accelirate Softech
SAP Test Automation Engineer Location: Pune Experience Level: 5+ Years Job Summary: We are looking for a highly skilled SAP Test Automation Engineer to join our team in Pune. This role is focused on designing, developing, and executing robust automated test solutions to ensure the functionality, performance, and reliability of SAP applications. The ideal candidate will have strong experience with SAP test automation tools, functional SAP knowledge, and the ability to work collaboratively within cross-functional teams. Key Responsibilities: Design, develop, and maintain automated test scripts for SAP platforms using tools such as Tricentis Tosca, Worksoft Certify, UFT, or Selenium. Perform functional, regression, performance, and end-to-end testing across various SAP modules including SAP S/4HANA, ECC, Fiori, and integrated third-party systems. Collaborate with business analysts, developers, and stakeholders to gather testing requirements and define comprehensive test strategies. Identify and document bugs and issues; work with development teams to ensure timely resolution. Enhance existing automation frameworks for greater efficiency, scalability, and maintainability. Manage test data, oversee test environment setup, and monitor execution of automated test suites. Ensure compliance with testing best practices, quality standards, and regulatory requirements. Participate in agile ceremonies including sprint planning, backlog grooming, and design reviews to support test planning and automation feasibility. Mentor junior testers and share best practices in SAP testing and automation. Required Skills & Qualifications: Minimum 5 years of hands-on experience in SAP test automation. Proficiency in one or more automation tools: Tricentis Tosca, Worksoft Certify, UFT, Selenium. Solid understanding of SAP functional modules: SD, MM, FI, HR, PP, etc. Experience with test management tools such as JIRA, HP ALM, or qTest. Strong scripting skills in Python, Java, or VBScript. Experience in integrating automated tests into CI/CD pipelines in DevOps environments. Knowledge of API and SAP Web Services testing. Strong skills in problem-solving, test analysis, and test planning. Excellent communication and team collaboration abilities. Proven expertise in SAP Fiori and ECC testing, including both functional and automation testing. Experience in SAP migration or upgrade projects with a focus on data validation and reconciliation. Preferred Qualifications: SAP certification in testing or automation tools. Experience with SAP Solution Manager (SolMan) for test management and documentation. Familiarity with SAP S/4HANA Cloud and SAP Business Technology Platform (BTP).
Provider Data Operations Senior Associate
Zocdoc
Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).
Technical Support Specialist
Zocdoc
Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.
Automation Engineer Mechatronics
Renata Precision Components
Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering
Manager, Cloud Operations
Druva
Job Title: Manager, Cloud Operations Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is a global leader in data security solutions, empowering organizations to protect and recover their data from all threats. Our Druva Data Security Cloud is a fully managed SaaS platform providing air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, we strengthen traditional security approaches and enable faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers including 75 of the Fortune 500 Druva safeguards critical business data in an increasingly connected world. Learn more at druva.com and follow us on LinkedIn, X, and Facebook. Role Overview: As Manager of Cloud Operations, you will lead the team responsible for the stability, scalability, and performance of Druva s cloud infrastructure within our large-scale SaaS environment. This hands-on leadership role demands a deep technical background in AWS cloud operations combined with strong people management skills. You will drive operational excellence through automation, cost management, and rigorous adherence to security and compliance standards, ensuring our services remain highly available 24x7. Key Responsibilities: Team Leadership & Development: Lead, mentor, and support a team of cloud engineers to deliver high-quality results. Foster a collaborative environment and remove blockers to maximize team productivity. Manage hiring, coaching, and retention to build a high-performing team. Technical Strategy & Execution: Drive automation initiatives to minimize manual tasks, boost reliability, and optimize operational workflows. Enforce compliance with security policies and industry regulations. Collaborate closely with DevOps and SRE teams to continuously enhance infrastructure and processes. Champion cost-efficiency while maintaining top-tier system performance. System Reliability & Performance: Monitor and review system health regularly; identify and address any breaches in Service Level Objectives (SLOs). Ensure cloud infrastructure is secure, scalable, and highly available through proactive incident management. Lead incident response, root cause analysis, and post-mortems to improve service resilience. Cross-Functional Collaboration: Partner with engineering teams to ensure smooth deployment of SaaS services to production. Conduct cross-team meetings to communicate deployment quality and status with Release and Host Domain (RHD) owners. Cost of Goods Sold (COGS) Management: Maintain adherence to reservation posture and optimize cloud resource usage. Detect and report COGS anomalies using automated tools and internal alerts. Analyze unit cost trends and customer behavior to identify and address cost irregularities. Security & Compliance: Conduct regular compliance validations and audits. Work with security teams to plan and execute quarterly security roadmap initiatives. Respond promptly to critical security alerts and incidents. Qualifications: 8 10 years of experience in Cloud Operations with at least 2 years in a leadership role. Strong expertise in AWS cloud infrastructure management. Proven track record in driving automation and operational improvements. Deep understanding of system reliability engineering (SRE) and incident management. Experience with cost management and security compliance in cloud environments. Excellent communication and people management skills. If you re passionate about leading cloud operations teams and building secure, reliable SaaS infrastructure at scale, we d love to hear from you!
Staff Software Development Engineer In Test
Druva
Job Title: Staff Software Development Engineer in Test (SDET) Company: Druva Location: Pune, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot. Our 100% SaaS, fully managed platform safeguards and recovers data from all threats, ensuring availability, confidentiality, and integrity. Trusted by over 6,000 customers, including 65 of the Fortune 500, Druva delivers autonomous protection, rapid incident response, and guaranteed data recovery backed by our $10 million Data Resiliency Guarantee. As the security landscape evolves, Druva remains at the forefront, defending business-critical data in today s interconnected world. About the Cloud Platform Team: The Cloud Platform team is the backbone of Druva s SaaS operations. We design and build key features that serve both customer-facing products and internal stakeholders, playing a crucial role in scaling Druva s architecture. Our focus spans Druva Cloud Platform, Product-Led Growth (PLG), MSP Solutions, Ecosystem & Integrations, Licensing, Billing, and Revenue Systems. Together, we ensure Druva s platform is robust, scalable, and ready for the future. Role Overview: We are looking for a talented Staff SDET with 3-5 years of experience specializing in Python-Selenium automation. You will design and develop automation frameworks, create comprehensive test plans, and ensure the quality of Druva s web applications. The ideal candidate has a strong foundation in QA principles and hands-on experience in automation frameworks, along with a passion for delivering high-quality software. Key Skills & Experience: 3-5 years of experience in automation testing. Proficient with Python-Selenium, pytest, and Robot Framework. Familiarity with Unix/Linux environments, Docker, CI/CD pipelines, and version control systems like SVN/Git. Strong knowledge of automation testing principles, manual testing concepts, and various testing methodologies. Experience working with SQL databases such as MySQL, Oracle, PostgreSQL RDS. Ability to quickly analyze test failures and trace issues to product or automation code. Experience with test management tools such as X-Ray. Desirable: Exposure to AWS cloud ecosystem. Experience working within Agile frameworks such as Scrum, including story breakdown and story pointing. Responsibilities: Develop detailed test plans for medium to large-scale features. Design and enhance automation frameworks to support feature test automation. Maintain and extend existing automation suites, writing new test cases and fixing broken tests. Participate actively in test case and code reviews. Engage in bug triaging and track quality assurance metrics. Identify bottlenecks in QA processes and recommend improvements. Soft Skills: Excellent communication and teamwork abilities. Strong problem-solving skills with keen attention to detail. Ability to prioritize tasks and deliver results in a fast-paced environment. If you re passionate about quality engineering and eager to contribute to a cutting-edge cloud security platform, join us at Druva and help build the future of autonomous data protection.
Associate Renewal Specialist
Druva
Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.
Devops Sre Manager
Talentica Software (i) Pvt. Ltd.
About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IIT Bombay. We specialize in helping startups build innovative products by leveraging the latest tools and technologies to solve real-world challenges. With over 21 years of experience, we've partnered with 180+ startups, primarily in the US, and contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a DevOps SRE Manager to lead our cloud operations, with a primary focus on Google Cloud Platform (GCP) and secondary support for AWS. In this role, you will manage two critical teams: one DevOps team responsible for GCP infrastructure, and a CloudOps/SRE team ensuring 24/7 uptime for our mission-critical services. This position requires a blend of technical expertise, leadership skills, and customer relationship management. You ll be responsible for ensuring the reliability, scalability, and security of our infrastructure while overseeing smooth cloud operations. What You ll Be Doing: As a DevOps SRE Manager, your responsibilities will include: Managing GCP Operations: Oversee DevOps operations within Google Cloud Platform using tools like Terraform, Kubernetes (GKE), Prometheus, and Grafana. Infrastructure Automation: Ensure timely execution of tasks and optimize infrastructure automation to improve operational efficiency. CI/CD Enhancement: Drive improvements to CI/CD pipelines, enforce cloud security best practices, and enhance software delivery processes. System Reliability: Improve system reliability through advanced monitoring, logging, and alerting solutions. Cloud Optimization: Optimize cloud infrastructure for cost-effectiveness, scalability, and security, ensuring long-term operational efficiency. Leading CloudOps/SRE Teams: Manage a 24x7 CloudOps/SRE team focused on maintaining service uptime and providing prompt incident response. Incident Management: Lead incident management processes, including conducting Root Cause Analysis (RCA) and ensuring adherence to SLAs. Implement Observability Best Practices: Utilize Grafana, Prometheus, and Opsgenie to implement observability best practices. Promote Automation: Foster self-healing, automated infrastructure to reduce manual interventions and improve operational efficiency. Customer Relationship Management: Build and maintain strong customer relationships through transparent and clear communication. Mentorship and Leadership: Lead and mentor cross-functional teams of DevOps and CloudOps/SRE engineers, ensuring high productivity, continuous professional growth, and performance reviews. AWS Support: Provide basic-to-intermediate support for AWS services (IAM, EC2, S3, Lambda, CloudFormation) and assist in hybrid cloud integration when required. To Be Successful in This Role, You Should Have: Qualifications: BE/BTech from a reputable engineering institute. Experience: 8-12 years of experience in DevOps, CloudOps, or SRE roles. Technical Expertise: Primary Cloud Platform: Expertise in Google Cloud Platform (GCP). Secondary Cloud Platform: Experience with AWS. Infrastructure as Code (IaC): Strong experience with Terraform. Containerization & Orchestration: Hands-on experience with Kubernetes (GKE). CI/CD & Automation: Expertise in tools such as Jenkins, GitOps, and Ansible. Monitoring & Observability: Proficient in Prometheus, Grafana. Incident & Alerting: Familiarity with Opsgenie. Big Data & Streaming: Experience with Kafka, Airflow, Druid. AWS Services: Experience with IAM, EC2, S3, Lambda, CloudFormation, and CloudWatch. Additional Skills: Proven experience managing 24x7 operations and multi-cloud environments. Hands-on expertise with GCP infrastructure, Terraform, Kubernetes, and CI/CD pipelines. Experience with incident management, RCA, monitoring, and alerting. Strong understanding of reliability engineering, automation, and cloud security best practices. Bonus Points If You Have: Experience working with Kafka, Airflow, and Druid in large-scale environments. Certifications such as GCP Professional DevOps Engineer, AWS Solutions Architect, or Kubernetes. Working knowledge of AWS cloud services, especially in hybrid-cloud environments. What You ll Find Here: A Culture of Innovation: We focus exclusively on cutting-edge development. Our clients seek our expertise for innovative solutions, not maintenance work. Endless Learning Opportunities: Constantly expand your skills and stay on top of the latest trends and advancements in cloud technologies. Talented Peers: Work alongside top-tier engineers from India s best institutes (IITs, NITs, and others), fostering a collaborative and growth-oriented environment. Work-Life Balance: We value your well-being and offer flexible schedules and remote work options to help you maintain a healthy work-life balance. A Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor), which speaks to the positive work environment we ve built. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. At Talentica, we invite you to take ownership of large-scale, impactful projects and work with cutting-edge technologies. If you re ready to make a real difference in shaping the future of our industry, we d love to have you join us. Qualification : BE/BTech from a reputable engineering institute.
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