Support Manager Jobs in Noida

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent

Position Title: Assistant Manager Accounts Location: Noida Experience Required: 2 8 Years Employment Type: Full-Time Role Overview We are seeking a detail-oriented and highly capable Assistant Manager Accounts to manage and support financial operations with a focus on EPC (Engineering, Procurement & Construction) contracts. This role involves end-to-end financial reporting, audit coordination, MIS reporting, and compliance with Indian Accounting Standards (IND AS). The ideal candidate is a qualified Chartered Accountant with a strong background in accounting and financial processes within EPC or project-based companies. Key Responsibilities Financial Reporting & Analysis Ensure timely and accurate preparation of monthly financial statements, including P&L, Balance Sheet, and Cash Flow. Conduct financial analysis and provide commentary on variances for key financial metrics. Prepare and finalize financial statements in compliance with IND AS. MIS & Business Insights Generate and analyze MIS reports for internal stakeholders. Provide insights to support strategic and operational decision-making. Audit & Compliance Coordinate with Internal and Statutory Auditors for timely closure of audits. Prepare necessary documentation and resolve audit queries in collaboration with management and auditors. Contract Accounting & Project Finance Interpret and monitor EPC contract terms related to invoicing, project delivery, and revenue recognition. Ensure accurate project-based accounting aligned with contractual terms. Cross-functional Coordination Liaise with internal departments including SCM, Project Management, and Engineering teams to ensure financial accuracy and reporting integrity. Support FP&A activities as needed. Required Qualifications Qualified Chartered Accountant (CA). 2 to 5 years of post-qualification experience in accounting, preferably in an EPC or project-based organization. Hands-on experience with day-to-day accounting, receivables/payables management, book closure, financial statement preparation, and audit handling. Key Competencies Strong knowledge of IND AS and Indian Accounting Standards. Proficiency in MS Excel, PowerPoint, Word, and ERP systems (SAP preferred). Excellent analytical, problem-solving, and decision-making skills. Strong written and verbal communication abilities. High attention to detail and organizational skills. Work in a dynamic, project-driven environment with high visibility. Opportunity to grow within a leading organization in the EPC and automation industry. Exposure to cross-functional teams, complex contracts, and strategic financial planning. Qualification : Qualified Chartered Accountant (CA)

QA Engineer Automation Location: Noida Experience: 1 3 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, home to iconic brands like TOI, ET, Cricbuzz, Times Prime, and Willow TV. We build premium platforms across diverse sectors such as News, Sports, Fintech, and Enterprise Solutions, reaching millions of users daily. We champion diversity and inclusion, and proudly achieved gender pay parity (verified by Aon Hewitt). Join our innovation-driven culture and help shape the future of digital India. About the Business Unit Slike Slike is Times Internet s in-house audio-video platform, powering live broadcasts, on-demand videos, and podcasts for enterprise use. As a Video Platform-as-a-Service (VPaaS), it enables scalable, customizable video workflows across Times Group businesses. Role Overview We re looking for a proactive and detail-oriented QA Engineer (Automation) to join our Slike team. You will design and implement automated test frameworks, ensuring the reliability, performance, and quality of our video solutions. Key Responsibilities Develop and maintain scalable test automation frameworks for web and mobile platforms. Design, write, and execute automated test scripts using Selenium, Cypress, Playwright, Appium, or similar tools. Integrate test suites into CI/CD pipelines (e.g., Jenkins, GitHub Actions). Perform API testing using tools like Postman, RestAssured, or Karate. Collaborate with developers and product managers to define testable use cases. Analyze test results, identify root causes, and report detailed bug logs. Support performance, regression, and integration testing. Maintain and manage test environments and test data. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 1 3 years of hands-on experience in test automation. Proficient in Java, Python, or JavaScript for writing test scripts. Experience with automation tools such as Selenium, Cypress, Playwright, or Appium. Strong understanding of REST API testing and relevant tools. Familiarity with version control systems (e.g., Git). Experience working in Agile/Scrum development environments. Knowledge of bug tracking tools like JIRA or Bugzilla. Be part of a fast-growing video platform team within India s largest digital ecosystem. Collaborate with passionate technologists and product leaders. Opportunity to work on cutting-edge automation and DevOps practices. A culture of innovation, ownership, and continuous learning. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Technical Manager - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Noida, Uttar Pradesh, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Associate, you will oversee team activities, acting as the key point of contact between clients, vendors, and contractors to ensure the completion of work orders. This role is a part of the Facilities Management functional area, focusing on the operations of assets and providing essential support to Property Managers regarding all repair and investment plans. Key Responsibilities: Serve as the point of contact for escalated communications between the landlord, tenants, and service providers, ensuring all procedures, policies, and reporting formats are understood and followed. Allocate work orders and schedule necessary repairs based on requests. Review data from work order reports and create performance and progress status reports for management. Assess all work orders, proposals, and vendor-submitted documents for accuracy and compliance. Inspect rooms and furniture to identify needs for repairs or renovations. Resolve minor malfunctions in office equipment. Research new services and appliances that can help improve facility operations. Gather and analyze data to identify and solve complex issues, even those that arise with minimal precedence. You may also recommend new techniques or solutions. Make a direct impact on your own team and other related teams, ensuring alignment with operational goals. Suggest process improvements and solutions to enhance the efficiency of the team. What You ll Need: Educational Qualifications: High School Diploma or GED with 3-4 years of relevant experience in Facilities Management. Experience & Skills: A comprehensive understanding of procedures, systems, and concepts related to Facilities Management. Ability to evaluate and communicate complex information in a concise, clear, and logical manner. In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook. Strong organizational skills and an advanced inquisitive mindset. Advanced math skills for calculating figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with 3-4 years of job-related experience.

The Team This position is part of the My Oracle Support Applications group. My Oracle Support is a mission-critical application used by Oracle Customer Support to manage and resolve all customer-initiated requests for different Oracle products. Oracle is investing in the next generation of My Oracle Support, utilizing OCI, PaaS, and SaaS offerings from Oracle's technology and application stack to enhance customer experience. We are a team of motivated application engineers with expertise across the enterprise application technology stack. We work in small agile teams to solve complex and high-impact problems. Career Level: IC3 (Individual Contributor 3) Responsibilities: Full Software Lifecycle: Design and development of UI and microservices solutions. Software Development: Involved in application analysis, design, development, verification, and validation, ensuring adherence to industry guidelines and best practices. Independence in Role: Complete tasks with minimal supervision or guidance. Research and Evaluation: Research and evaluate software products and development tools for enhancing solutions. Root Cause Analysis: Assimilate and analyze disparate information (log files, error messages, etc.) to perform root cause analysis. High Availability & Performance: Ensure optimum performance, high availability, and stability of the solutions. Multisite Collaboration: Work seamlessly in a multisite, multicultural development team. Results-Oriented: Focus on delivering results and taking actions to resolve issues efficiently. What You Will Need: Education: Graduate or Post Graduate degree in Computer Science or equivalent qualification. Experience: Minimum 3 years of software engineering experience in delivering products and solutions in a commercial environment. Key Skills: UI Development: Expertise in HTML, CSS, JavaScript, jQuery. JavaScript Frameworks: Experience with at least one JavaScript framework like Angular, React, etc. Microservices: Experience with Microservices architecture, development, and deployment on Docker/Kubernetes using Helm charts. API & Integration: Deep understanding of API and integration technologies, such as REST, SOAP, JSON, XML, message queues, and integration patterns/frameworks. Microservices Development: 2+ years of experience building microservices using JAVA, JAX-RS, etc. OO Design: Demonstrated Object-Oriented design skills and familiarity with GOF/J2EE design patterns. Database: Experience with RDBMS systems (e.g., Oracle, SQL Server). Cloud Technologies: Experience working with cloud computing technologies like GCP, AWS, Oracle, or OpenStack is a plus. Additional Skills: Helidon & Micro Profiles: Hands-on experience with Helidon and Micro profiles is a plus. Web Development: Familiarity with OJET and VBCS is desirable. Testing Frameworks: Experience with test development using Mocha/Chai, Jasmine, and Cucumber is an added advantage. CI/CD: Experience implementing continuous integration and delivery (CI/CD) concepts using tools like Jenkins, GitHub, Bamboo, Gradle/Maven, Artifactory. Java Testing Frameworks: Knowledge of frameworks like JUnit, Mockito, Power Mockito for automated testing using Cucumber. About Us: As a global leader in cloud technology, Oracle leverages tomorrow s technologies to tackle today s challenges. My Oracle Support is a cornerstone application that supports Oracle customers, and we're investing in its next-generation development to improve the customer support experience. Join us in building the future of customer support with cutting-edge technologies. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law. Qualification : Graduate or Post Graduate degree in Computer Science or equivalent qualification.

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Who are we: RxLogix is a global pharmacovigilance company providing cutting-edge software solutions designed to streamline pharmacovigilance processes, increase compliance, drive efficiency, productivity, excellence, and quality across the entire drug safety value chain through a combination of advanced technology and expert consulting. Our team of experts provide valuable insights and guidance to pharmacovigilance and risk management professionals, helping them navigate complex regulatory landscapes and achieve optimal outcomes. We re a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 500+ team members, we re a growing company in an essential sector Saving lives through technology. Learn more here: https://www.rxlogix.com General description RxLogix is seeking a Cyber Risk Management Lead to identify and remediate or mitigate risks. Candidate should have effective task management skills and the ability to communicate effectively. The individual must be able to rapidly respond to security incidents and should have at least 5 years of relevant experience in Cyber security Risk management. Candidates Should have deeper understanding with some hands-on experience on enterprise IT infra components such as O365 suite, advanced firewalls, IPS/IDS/HIPS, routers/switches, VPN, proxy, AV/EDR, DNS, DHCP, multi factor authentication, virtualization, Email systems/security, Web Proxy, WAF, DLP etc. along with cloud environments like AWS (Must), Azure etc. Job Description:- Risk Manager-cyber security: Understanding applicable regulations, guidelines, and industry best practices to manage risk and ensure compliance Developing, maintaining, or auditing security documentation such as policies, standards, and procedures Monitoring security internal control effectiveness for EDR, Email Security, Server security, Cloud security etc Conducting internal security assessments to ensure continued compliance Explaining roles in managing risk to cross team functions and getting buy-in to improve the organizational risk posture Managing SOC 2 Type 2 assessment and provide adequate support for collecting relevant evidence for all relevant controls Should be able to review RFPs (request for proposal) and provide responses for Cyber security related items Manage Risk Governance Implement/govern AWS Cloud and Office 365 Security Manage and support internal and external audits Follow up till closure on audit findings if any Manage dashboards and reports to keep track of priority events for IT and IS Create MOM for Board Meetings Vendor Evaluation for cyber security controls Firewall rules review for On-premises and AWS firewall Security Awareness: Create materials PPT/e-mailers and provide training as needed Incident management and Business continuity CISO dashboard and success reports Meet with business team to understand their business requirements from cyber security perspective Has basic knowledge of audit requirements (SOC2, HIPPA, ISO27001, etc.) Understanding of respective industry best practices (e.g., NIST, ISO, OWASP, ITIL) At least one security certification is strongly preferred, such as Certified Information Security Management (CISM), Certified Risk Information Security Control (CRISC), or Certified Information Systems Security Professional (CISSP) Prior experience of management of technology infrastructure is preferred

About the Team We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another. Responsibilities Provide 24x7 world-class support to LambdaTest customers. (Rotation Shift) Manage customer queries and issues on Chat, Email, and on the Call. Troubleshoot browser-related issues - Chrome, Safari, Firefox, Edge etc. Manage ticket and chat SLAs. Collaborate with Engineering, DevOps, and Product Management teams to address customer issues Strong understanding of cross-browser manual and automation testing Understand the Web-based applications (IIS, W/LAMP etc.) Awareness of programming languages (JavaScript, Java, Python, PHP) and testing frameworks. Awareness of Hybrid cloud-based Saas solutions Requirements Basic knowledge of frontend techs HTML/5, CSS. Basic knowledge of at least one programming language (JavaScript, Java, Python, PHP) Basic understanding of APIs, and web-based applications. Ticketing tool (ServiceNow, Jira, ZohoDesk) Soft Skills Excellent written and verbal skills Customer empathy Team player Qualification MCA/MTech/BTech in Computer Science Qualification : MCA/MTech/BTech in Computer Science

Company Overview: Thales, a global leader in aerospace and digital security, enables safe operations for two-thirds of aircraft worldwide. The company designs cutting-edge avionics, simulators, and in-flight entertainment systems while training the next generation of pilots for commercial and military applications. Thales India, present since 1953, operates in key sectors such as Defence, Transport, Aerospace, and Digital Identity & Security. With over 1,800 employees and offices across major cities like Bengaluru, Gurugram, Mumbai, and Pune, Thales has been a trusted contributor to India's technological growth. Position Summary: As an IT Administrator at Thales India, you will manage and support production servers and infrastructure, both on-premises and in the cloud. This role involves maintaining system lifecycles, ensuring robust backup and recovery strategies, and documenting critical processes. You will also collaborate with internal and external teams to implement secure, efficient solutions aligned with Thales' standards and market best practices. Key Responsibilities: Server and Infrastructure Management: Troubleshoot on-premises and cloud-based servers. Configure and maintain critical services such as DHCP, DNS, NTP, LDAP, SMB/NFS, and job scheduling. Ensure functional backup and recovery solutions. Provide advanced support for Microsoft Windows Servers and virtualization platforms like VMware. Cybersecurity and Compliance: Collaborate with security teams to meet cybersecurity and aviation standards. Implement and support solutions to comply with external audits. Project Support and Team Collaboration: Work with teams to test, integrate, and validate proprietary applications in various environments. Develop procedures, task lists, and training materials to align with market best practices. Documentation and Training: Create and maintain documentation for critical processes and systems. Train team members on troubleshooting, process improvements, and new technologies. Monitoring and Improvement: Analyze system trends to recommend cost and performance enhancements. Generate KPIs for higher management. Minimum Requirements: Technical Expertise: Advanced knowledge of Microsoft Windows Servers, VMware, AWS, and Azure. Experience with storage devices (e.g., MSA, 3PAR, Synology). Hands-on experience with GPOs, user management, and advanced system configuration. Problem-Solving Skills: Ability to analyze issues, develop solutions, and suggest improvements for cost-efficiency. Experience in troubleshooting proprietary solutions and infrastructure components. Qualifications: Bachelor s degree in Information Technology or 5+ years of experience in IT infrastructure. Soft Skills: Excellent organizational, documentation, and communication skills. Ability to work under pressure and meet deadlines. Preferred Qualifications: Certifications: ITIL v4 Foundations, MCSE (desired). Leadership and Negotiation: Proven ability to lead teams and negotiate effectively. Physical Requirements: Ability to lift up to 25 lbs and perform repetitive hand motions for extended periods. Proficiency in handling hand tools for PC component testing and replacement. Special Requirements: On-call availability for remote support during weekends and non-regular hours (pre-scheduled). Why Join Thales? At Thales, we don t just offer jobs; we provide CAREERS. With 80,000 employees across 68 countries, Thales enables mobility and career growth, fostering expertise across diverse domains. Embrace flexibility and innovation as part of a team driving global technological advancement. Great journeys start here apply now! Qualification : Bachelors degree in Information Technology or 5+ years of experience in IT infrastructure.

Company Overview: Plasma Computing is a leading provider of Business Intelligence Solutions and IoT Platforms with a global reputation for excellence in IoT/M2M, Business Process Automation, Workflows, and Big Data Visualization Platforms. Our headquarters is located at 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324. Essential Duties and Responsibilities: 1. DevOps Process Management: Design, build, test, and deploy changes to existing DevOps processes. Automate manual processes to improve efficiency and reliability. 2. IT Infrastructure Improvements: Assess the organization s IT infrastructure and implement changes to enhance performance. Maintain and improve the company s cloud infrastructure. 3. Cloud Management: Manage and optimize AWS services (EC2, RDS, EKS, IAM, S3, Route53, Storage Gateway, Lambda, SES, ELB, CloudFront). 4. Containerization & Orchestration: Work with Docker and Kubernetes to streamline application deployment. 5. Monitoring & Troubleshooting: Utilize tools like ELK Stack and Prometheus for monitoring. Respond to incidents and ensure smooth operations of IT systems. 6. Continuous Integration/Continuous Deployment (CI/CD): Establish and manage CI/CD pipelines using Jenkins and GitLab. 7. Technical Support: Provide technical assistance with LAN, WAN, and other systems. Respond to and resolve technical issues for users via email and diagnostic tools. Desired Skills: Core Skills: Linux (Ubuntu) Docker Kubernetes AWS (EC2, RDS, EKS, IAM, S3, etc.) ELK Stack Jenkins GitLab Prometheus Bash, Python, or other scripting languages Preferred Experience: At least 3 years of experience managing AWS instances. Proficient in Docker and Kubernetes. Ability to independently manage infrastructure and handle on-call responsibilities for AWS-related issues. Strong understanding of CI/CD pipelines. Additional Responsibilities (US Office): Basic knowledge of Python and Shell scripting. Install, modify, and repair hardware and software. Run diagnostics to resolve technical problems. Assist in troubleshooting LAN and WAN issues. Communicate effectively with users to identify and resolve problems. Qualifications: Minimum of 5 years of experience in DevOps processes. Strong knowledge of cloud infrastructure, particularly AWS. Expertise in automation, monitoring, and CI/CD pipeline development. This is an exciting opportunity for a skilled DevOps Engineer to contribute to innovative projects in a dynamic and collaborative environment. If you have the technical expertise and a passion for DevOps, we encourage you to apply! Qualification : Bachelor/Master Degree

Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.

The Technical Sales Specialist role at Ericsson offers an exciting opportunity to provide expert-level support and advice within the EPC domain (Evolved Packet Core). In this role, you'll work closely with regional teams and customers to analyze RFPs (Requests for Proposals), providing tailored solutions based on customer requirements. You will also be responsible for knowledge sharing and mentoring team members to help build expertise and competence within the organization. What You Will Do: RFP/Tender Response: Provide quality and timely responses for RFPs/tenders within the given deadlines. Take ownership of the bid response process, ensuring all requirements are met for specific areas. Customer Interaction: Thoroughly understand RFP requirements and initiate clarifications as needed. Collaborate with regional counterparts to discuss the RFP and formulate effective solutions. Solution Ownership: Own the technical solutions for EPC components (e.g., UPF, SMF, AMF, GGSN, EPG, SGSN-MME, WMG, SAPC). Capture and document assumptions and risks while providing technical solutions to customers. Bid Support: Assist Engagement Lead/Solution Manager in the bid acceptance phase, aligning on scope and effort estimation. Product Expertise: Develop expertise in EPC products and actively share knowledge to enhance team competence. Reuse available document repositories efficiently and suggest TCO Optimization (Total Cost of Ownership) aspects to Market Area. Sales Support & Documentation: Provide timely support to the Sales Support team, answering customer queries. Responsible for creating deliverables such as: Network Design and Dimensioning Bill of Quantities (BoQ) Solution Document Statement of Compliance (SoC) Answering technical customer queries What You Will Need to Succeed: Technical Knowledge: Strong understanding of EPC solutions for 2G, 3G, 4G, and 5G (NSA/SA) networks. Deep knowledge of EPC products and solutions. Preferably, Ericsson EPC product knowledge. Knowledge of dimensioning and product configuration tools is a merit. Familiarity with interfaces/protocols involving MSS, IMS, UDC (e.g., HLR/HSS/CUDB/EIR/UDM/UDR) and call flows would be an added advantage. Understanding of NFVI/Virtualization, Cloud Native concepts, and basic knowledge of Kubernetes (K8s) is a plus. Experience: 4 to 9 years of relevant work experience in EPC and telecommunication solutions. Educational Background: Bachelor's degree in Telecommunication, Electronics, or an equivalent field. Why Ericsson? Be a part of a global telecommunications leader, working with cutting-edge technologies in mobile and fixed network operations. Collaborate with cross-functional teams, delivering tailored solutions that meet customers business needs and objectives. Gain exposure to a wide range of technologies and products in the EPC domain, while mentoring and sharing knowledge with your team. Ready to make an impact at Ericsson? Apply now to join our dynamic and innovative team! Qualification : Bachelor of Engineering in Telecommunication / Electronics or equivalent university degree

Core Responsibilities: Assisting manager in performing credit checks, financial due diligence, data analysis for the business across the globe with shorter turnaround times. Working closely with global stakeholders for validating financial and non-financial data with quick turnaround time to support the group business in making data driven decisions. To actively research and scrutinize a variety of data sources to extract and evaluate relevant data and assist in making financial reports for the global business. High quality data (Financial / Non-Financial Data) collation, analysis, extraction and entering the data in work tools as per guideline specifications for assigned vertical. To carry out regular audits on the data ensuring currency, consistency, completeness and correctness is achieved. Supports Manager with financial reporting, credit management, treasury (including banking, mandates), and internal controls in the Country. Prompt processing of Accounts Receivable invoicing, and payment of Accounts Payable invoices, Site returns, staff expenses and processing inter-entity billing journals and preparing supporting invoices where relevant. Investigate and clear invoicing queries, including allocation of cash receipts and debtor follow up. Ensure credit notes are approved in line with delegated authorities Help the manager in reviewing existing Finance Processes, develop process flowcharts, provide recommendations on improvements, and implement changes. Assist in monitoring intercompany accounts to ensure the transactions are valid, reconciled and settled as appropriate with guidance from group Treasury. Assist Manager with internal and external audits. Candidate specification: MBA Finance/ M.Com. with experience of 0-2 years. Good analytical ability with effective communication and interpersonal skills Fluent English (both written and verbal). Strong ability of searching correct data over the internet and other online resources Flexibility to work longer hours at peak times as required Conversant in the use of Microsoft products and experience in other ERP systems Willingness to undertake business travel as required around India Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Qualification : MBA Finance/ M.Com. with experience of 0-2 years.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!