Support Specialist Jobs in Chennai

Integration Engineer Location: Chennai Experience Required: 4 5 Years Domain: US Healthcare / RCM Role Overview: Architecting Healthcare Connectivity We are seeking a Integration Engineer to build and maintain the bridges between healthcare platforms, clearinghouses, and our in-house data engine. You will be responsible for ensuring seamless data flow across EMRs, PM systems, and clearinghouses, leveraging a mix of traditional EDI standards and modern API-driven automation to drive RCM efficiency. Technical Expertise & Required Skills Healthcare Interoperability & EDI: X12 EDI Transactions: Hands-on implementation of 837 (Claims), 835 (Remittance), 270/271 (Eligibility), and 276/277 (Claim Status). HL7 & Standards: Deep understanding of HL7 interfaces for real-time and batch healthcare data exchange. Clearinghouse Integration: Proven experience connecting healthcare systems with major clearinghouses and data platforms. Automation & Modern Development: Web Scraping: Proficiency in Node.js and Puppeteer.js for headless browser automation and complex data extraction. API & Web Services: Strong experience with REST and SOAP API integrations. Cloud Environment: Familiarity with Google Cloud Platform (GCP), specifically App Engine, Cloud Functions, and Pub/Sub. Data Architecture: Solid understanding of NoSQL databases and data transformation pipelines. Key Responsibilities Design & Development: Architect seamless integrations between internal data engines and third-party healthcare applications. Compliance Management: Ensure all data exchanges strictly adhere to HIPAA standards and healthcare security protocols. Cross-functional Collaboration: Partner with Data Science and Automation teams to deploy and monitor integrations in GCP environments. System Optimization: Proactively troubleshoot and enhance integration performance for maximum scalability and reliability. Legacy Support: (Preferred) Work with PHP (Laravel) applications where necessary to maintain existing integration logic. What Makes You a Great Fit 4 5 years of specialized experience in the US Healthcare RCM domain. The ability to handle "non-standard" data extraction through automation workflows when traditional APIs are unavailable. Excellent debugging skills for complex, multi-party data pipelines. A collaborative mindset focused on creating high-impact, innovative healthcare technology solutions.

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Reconciliation Specialist Location: Chennai Experience: 2 5 years Employment Type: Full-Time Job Summary We are seeking a detail-oriented Reconciliation Specialist to manage and execute accurate financial reconciliations. The ideal candidate will have a strong background in account reconciliation, excellent problem-solving skills, and hands-on experience with tools like Excel and Tally. Key Responsibilities Perform detailed reconciliations of customer accounts, bank statements, and payment processor reports. Identify and resolve discrepancies in a timely and accurate manner. Collaborate with cross-functional teams (e.g., Accounting, Operations) to investigate and resolve inconsistencies. Analyze reconciliation data to spot trends, anomalies, and potential risks. Maintain comprehensive documentation for all reconciliation processes and activities. Support continuous improvement of internal controls, policies, and reconciliation workflows. Utilize Excel and Tally for automating reconciliation tasks, generating reports, and improving overall efficiency. Requirements 2 5 years of experience in reconciliation, accounting, or finance roles. Strong understanding of reconciliation principles and financial accuracy. Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.) and Tally. Excellent analytical and problem-solving skills. Attention to detail with strong organizational and documentation abilities. Ability to work independently as well as collaboratively across teams. If you are meticulous, process-driven, and thrive in a high-accuracy financial environment, we d love to hear from you!

Medical Coder Multispecialty Denials (Radiology & Pathology) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time About the Role We are looking for a detail-oriented and experienced Medical Coder specializing in Radiology and Pathology denials management to join our growing Revenue Cycle Management (RCM) team. In this role, you will be responsible for identifying root causes of coding-related denials, reworking claims, and submitting appeals in alignment with payer guidelines. You will work closely with AR, billing, and compliance teams to drive timely resolution of denied claims. Key Responsibilities Review and analyze denied claims specifically in Radiology and Pathology specialties. Identify denial trends related to coding and take corrective actions. Apply accurate CPT, ICD-10, and HCPCS codes based on clinical documentation. Draft and submit coding appeals with appropriate justifications, coding references, and documentation. Collaborate with AR and billing teams to resolve complex denials and ensure clean claim submission. Adhere to payer-specific guidelines, LCDs/NCDs, and industry-standard coding protocols. Maintain coding accuracy, compliance, and productivity benchmarks as per company standards. Required Skills & Qualifications Minimum 1 year of hands-on experience in medical coding, specifically in Radiology and Pathology denials. Solid understanding of US Healthcare RCM processes, denial workflows, and appeal procedures. Strong command of CPT, ICD-10, and HCPCS coding systems. Experience with medical coding tools such as EncoderPro, Optum360, or similar platforms. Familiarity with payer-specific guidelines, including Medicare LCD/NCD policies. Excellent analytical and problem-solving skills. Effective written and verbal communication skills to support appeal writing and inter-team collaboration. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification is an added advantage. Experience working in an RCM/BPO/KPO environment is preferred. Exposure to additional specialties or multispecialty coding is a plus. Competitive salary and performance-based incentives Training and development programs for career growth A collaborative and supportive work environment Exposure to a wide range of specialties and payer systems

Medical Coder Multispecialty Denials (E/M) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time Job Summary We are seeking a detail-oriented and experienced Medical Coder specializing in Evaluation and Management (E/M) services to support our multispecialty denial management operations. The ideal candidate will be responsible for analyzing denied claims, identifying coding or documentation issues, and executing effective appeal strategies to maximize reimbursement in line with payer-specific guidelines and compliance standards. Key Responsibilities Review and resolve denied claims related to E/M services across multiple specialties. Analyze clinical documentation and assign accurate CPT, ICD-10, and HCPCS codes. Investigate reasons for denials such as incorrect levels of service, insufficient documentation, or bundling edits. Prepare and submit well-documented appeals based on payer-specific rules and coding guidelines. Collaborate with Accounts Receivable (AR) and billing teams to ensure timely resolution of denials. Ensure adherence to CMS, Medicare, commercial payer, and internal compliance policies. Consistently meet or exceed quality and productivity benchmarks set by the organization. Required Skills & Qualifications Minimum 1 year of experience in E/M coding and denial management. In-depth knowledge of 2021+ E/M coding guidelines and documentation requirements. Experience handling denials in multispecialty environments (e.g., Internal Medicine, Pediatrics, Cardiology, etc.). Familiarity with coding tools (e.g., EncoderPro, 3M, Optum360) and EMR/EHR systems. Strong understanding of payer-specific rules, including Medicare and commercial insurers. Excellent attention to detail, communication, and analytical thinking. Ability to work independently as well as in a team-oriented environment. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification (preferred). Previous experience in a US Healthcare RCM setting, especially with denials and appeals workflows. Competitive compensation and incentive structure Career growth opportunities in a high-impact RCM environment Ongoing training and support for certifications and coding updates Collaborative and inclusive work culture

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

Job Title: Project Manager eLearning Location: Chennai Experience: 7 12 Years Position Overview: We are seeking a highly organized and proactive Project Manager to lead and oversee the execution of multiple digital learning and eLearning development projects. The ideal candidate will have a strong background in project management, digital content production, and stakeholder coordination. This role requires a detail-oriented professional who can ensure timely delivery, manage resources effectively, and maintain quality standards across all projects. Key Responsibilities: Implement established project management methodologies and best practices across eLearning initiatives. Lead the delivery of multiple digital design and development projects simultaneously. Collaborate closely with key stakeholders to scope, define, and agree on project objectives. Serve as the central point of contact for Business Heads and production teams throughout the project lifecycle. Oversee project execution, ensuring adherence to timelines, budgets, and quality standards. Plan resources effectively, maintain the resource planner, and manage assigned resources efficiently. Ensure comprehensive and up-to-date project documentation, including project overviews, schedules, meeting notes, reports, and budget trackers. Track and record project progress, producing regular updates and status reports. Facilitate regular project meetings, including briefings and reviews. Identify and mitigate project risks, manage scope changes, and develop contingency plans as needed. Maintain consistent and clear communication with stakeholders, managing expectations and aligning deliverables. Ensure transparency across all development activities and report status to relevant stakeholders. Enforce compliance with industry standards, regulations, and internal quality protocols. Coordinate with Subject Matter Experts (SMEs) and Content Specialists for the creation of learning and assessment materials. Manage freelance resources involved in content development. Support the team across all areas of course production, including instructional design, graphic development, and quality control. Maintain working knowledge of Learning Management Systems (LMS) and Virtual Learning Environments (VLEs). Monitor the quality of content and course deliverables, ensuring a high standard of output. Perform any other duties as required by line management to support team success. Desired Candidate Profile: Bachelor s or Master s degree in Project Management, Education Technology, Business, or a related field. 7 12 years of relevant experience in project management, preferably in eLearning or digital learning environments. Proven experience managing cross-functional teams and digital content development projects. Strong understanding of LMS/VLE platforms and eLearning production workflows. Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage multiple concurrent projects in a fast-paced environment. Proficiency in using project management tools (e.g., MS Project, JIRA, Trello, Asana). Experience working with freelancers and external vendors is a plus. Certification in PMP, PRINCE2, or Agile methodologies is an advantage. Qualification : Bachelors or Masters degree in Project Management, Education Technology, Business, or a related field

Position: Senior Java/AWS Engineer Work Type: Onsite Location: Chennai, Tamil Nadu, India About Fiserv: Calling all innovators find your future at Fiserv. We are a global leader in Fintech and payments, moving money and information in ways that move the world. We connect financial institutions, corporations, merchants, and consumers millions of times a day quickly, reliably, and securely. Every time you swipe a credit card, pay via a mobile app, or withdraw money, Fiserv is involved. If you want to make an impact on a global scale, come make a difference with us. About Your Role: As a Senior Java/AWS Engineer (Application Development Sr Professional II), you will join a dynamic team creating solutions that make financial transactions seamless and secure. You ll design, develop, and maintain applications aligned with client needs, leveraging the latest technologies. What You ll Do: Lead design, development, and implementation of software applications to support Fiserv s business objectives. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Code, test, and debug applications to ensure optimal performance and reliability. Mentor and provide technical guidance to junior developers. Participate in continuous improvement and Agile development processes. Responsibilities may evolve as needed to meet business demands. Experience You ll Need: 4+ years in application development. 2+ years experience in Java, C, C#, C++, or similar programming languages. 2+ years working with SQL databases. 2+ years with cloud services like AWS, Azure, or GCP. 2+ years of experience with CI/CD pipelines and DevOps practices. 2+ years experience working in Agile methodologies. Equivalent combination of education and related experience considered. Experience That Would Be Great to Have: Extensive Java programming and object-oriented design experience (+8 years). Expertise in Spring Boot, Spring JDBC, and Spring ecosystem. Experience in microservices and batch application development. Strong understanding of AWS cloud services, Docker, and Infrastructure as Code (Terraform). Proficient with Git and CI/CD pipelines (especially GitLab pipelines). Solid grasp of software development principles and best practices. Bachelor s or Master s degree in Computer Science or related field (or equivalent practical experience). Excellent communication, collaboration, leadership, problem-solving, debugging, and troubleshooting skills. Experience migrating COBOL mainframe batch applications to AWS (nice to have). Past mainframe background helpful but not required. Qualification : Bachelors or Masters degree in Computer Science or related field (or equivalent practical experience).

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Accounts & Taxation Specialist Location: Chennai, India Experience: 3 to 7 Years Qualification: CA Inter / CMA Inter / ICWA Inter (Mandatory) Job Summary: We are seeking a detail-oriented and experienced Accounts & Taxation Specialist with strong expertise in GST filing and STPI compliance. The ideal candidate will manage taxation, financial reporting, and statutory compliance, demonstrating excellent analytical skills and the ability to work independently in a fast-paced environment. Key Responsibilities: Oversee GST filing, preparation, and reconciliation of GST returns. Ensure compliance with STPI regulations including documentation, reporting, and audits. Manage income tax, TDS, and corporate tax filings in line with statutory requirements. Prepare financial statements, tax reports, and other statutory filings. Conduct tax audits and coordinate with auditors, consultants, and regulatory authorities. Assist in budgeting, forecasting, and financial planning activities. Ensure compliance with Indian Accounting Standards (Ind AS) and IFRS. Stay updated with changes in taxation laws and accounting regulations. Key Requirements: Education: CA Inter, CMA Inter, or ICWA Inter (mandatory). 3 to 7 years of hands-on experience in accounts, taxation, GST filing, and STPI compliance. Strong knowledge of GST laws, STPI regulations, and direct & indirect taxation. Proficiency in accounting software such as Tally, SAP, or equivalent. Advanced skills in Excel, tax tools, and financial modeling. Excellent problem-solving, analytical, and organizational skills. Ability to work independently and manage priorities in a dynamic environment. Qualification : CA Inter / CMA Inter / ICWA Inter (Mandatory)

Job Title: Pre-Sales Solutions Specialist RFID & IoT Asset Tracking Location: Chennai, Tamil Nadu (Hybrid) Experience: 5+ years Reports to: CEO Role Overview We are looking for a technical pre-sales professional to spearhead enterprise sales of RFID and IoT asset tracking solutions. You will act as the bridge between client needs spanning IT, manufacturing, and lab operations and our software/hardware portfolio, targeting Fortune 1000 companies and US government agencies. This role requires availability during US East Coast working hours. Key Responsibilities Engage with CTOs, IT leaders, and operations executives to identify and map pain points (asset visibility, audit compliance, loss prevention) to our asset tracking software, RFID tags, and IoT infrastructure. Conduct live demonstrations of real-time tracking solutions across applications such as: Lab equipment calibration management Manufacturing work-in-progress (WIP) and finished goods tracking IT asset audits for data centers Design proof-of-concept scenarios using RFID, BLE, and GPS integrations tailored to customer environments. Collaborate with deployment teams to customize solutions for challenging environments (e.g., clean rooms, oil fields, secure facilities). Educate clients on ROI metrics, highlighting benefits like 80% faster audits, preventive maintenance alerts, and loss reduction. Qualifications Minimum 5 years experience in B2B pre-sales, preferably within IoT, RFID, or enterprise SaaS domains. Technical fluency in RFID hardware, ERP/CMMS system integrations, and sensor networks is highly preferred. Proven track record selling to pharmaceutical, biotech, or industrial sectors. Lead deployments for an 18+ year innovator with prestigious clients including the Air Force and top biotech firms. Gain access to a proprietary RFID Tags Lab and a customizable software suite. Attractive compensation package with competitive base salary plus commission tied to enterprise deal closures.

Job Title: Sourcing Specialist Role Overview: The Sourcing Specialist supports experienced procurement professionals and contributes to sourcing activities with a focus on tactical purchasing. This role involves gaining hands-on experience in procurement processes, commercial and contract management, and building relationships with stakeholders involved in procurement activities. Key Responsibilities: Sourcing & Procurement: Supports the execution of sourcing strategies aligned with business needs. Assists in organizing Request for Proposal (RFP) processes as per guidelines. Identifies potential suppliers and evaluates their performance. Manages relationships with tactical suppliers and ensures compliance with contracts. Stakeholder & Supplier Management: Engages with internal stakeholders to understand procurement requirements. Maintains communication with clients and suppliers on contract and procurement matters. Supports senior professionals in addressing stakeholder requests related to sourcing activities. Process & Compliance: Ensures alignment between contracts, quotations, and purchase requisitions. Contributes to procurement policy compliance and process improvement within the assigned scope. Understands and follows the Purchase-to-Pay (P2P) process and supplier cost structures. Strategic Contribution: Supports the execution of category sourcing strategies, including savings identification and forecasting. Provides local insights to global category strategies and sourcing initiatives. Assists in maintaining supplier databases and procurement records. Required Skills & Competencies: Basic knowledge of procurement processes and sourcing strategies. Strong analytical and problem-solving skills. Ability to manage relationships with stakeholders and suppliers. Detail-oriented with good organizational skills. Familiarity with procurement tools and systems is a plus. This role is an excellent opportunity for individuals looking to gain experience in procurement and sourcing within a structured, process-driven environment.

Job Title: Service Delivery Specialist Role Overview: The Service Delivery Specialist plays a vital role in supporting senior professionals by ensuring smooth and efficient service operations. This role involves gaining hands-on experience in service desk processes, meeting key performance targets, and actively contributing to continuous improvement initiatives. Key Responsibilities: Service Delivery & Support: Provides services within the defined Service Delivery scope to meet specific KPIs. Assists in the delivery of procurement services to the business. Ensures daily tasks are completed accurately and within set timelines. Stakeholder & Client Engagement: Maintains a proactive and professional working relationship with clients. Responds to client requests and inquiries promptly, ensuring customer satisfaction. Has a basic understanding of stakeholders within the assigned work perimeter. Process & Compliance: Understands and follows the Purchase-to-Pay (P2P) process. Ensures compliance with established procedures and procurement policies. Identifies and participates in process improvement initiatives. Strives to simplify, standardize, and enhance operational efficiency. Collaboration & Continuous Improvement: Works closely with team members to achieve common goals. Contributes to a positive and collaborative team culture. Shares knowledge and best practices to enhance team performance. Continuously seeks opportunities to improve client satisfaction and service quality. Required Skills & Competencies: Basic knowledge of service desk operations and procurement processes. Strong organizational and problem-solving skills. Customer-focused approach with effective communication skills. Ability to work collaboratively in a team-oriented environment. Proactive mindset with a willingness to learn and contribute. This role provides an excellent opportunity to develop expertise in service delivery while working in a dynamic and supportive environment.

Overview: We are looking for a highly skilled Full Stack Developer with expertise in authentication and authorization concepts, API development, and web development to join our dynamic team. This role requires a solid understanding of both backend and frontend technologies, as well as the ability to develop, maintain, and improve APIs, services, and web applications. As a key member of our engineering team, you will be instrumental in delivering robust and reliable solutions that enhance our products and services. Key Responsibilities: Implement and manage authentication and authorization concepts including PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Utilize logging, tracing, and monitoring tools to ensure system reliability, performance, and scalability. Develop and maintain public HTTP APIs, managing rate limiting, pagination, and HTTP error handling. Build and maintain backend services and APIs using Golang. Develop and maintain frontend applications using JavaScript and TypeScript. Triage bugs and feature requests, maintaining clear communication with customers and stakeholders. Analyze system performance trends, perform regular testing, and continuously train the DevRev bot to optimize its functionality. Educate and empower DevRev users, offering technical expertise and support. Build and maintain strong customer relationships, acting as a customer advocate. Collaborate with product and engineering teams to understand and implement customer requirements. Write customizations using ReactJS (MERN), HTML/CSS, JavaScript/TypeScript, Python, SQL, and Golang. Work closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, and Bots Engineering. Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Strong understanding and experience with authentication and authorization concepts such as PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Proficient with logging, tracing, and monitoring tools to ensure the reliability and performance of systems. Experience developing and maintaining public HTTP APIs. Strong problem-solving abilities, with a focus on technical, product, and business challenges. Excellent communication skills, both verbal and written, with the ability to engage in technical discussions with both technical and non-technical audiences. Collaborative and team-oriented with the ability to work effectively with cross-functional teams. 4-7 years of relevant work experience. Preferred Skills: In-depth experience with authentication and authorization systems. Familiarity with logging, tracing, and monitoring tools. Strong understanding of public HTTP API development and management. Ability to work flexible shifts, including morning and afternoon shifts. Strong customer focus with the ability to build and maintain relationships. Culture: At DevRev, we are driven by our core values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to connect deeply with their customers. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

Introduction to role The Assistant Manager Meeting Registration Capability will be part of the Operations Team in AstraZeneca s Global Meetings and Events Team. You will be responsible for the registration process in the Cvent system, acting as the owner for the Registration Website process & capability. You will drive the strategy, serve as the linchpin between the Web team, GME service team, Solutions team & Meeting Management Company partners, and be the technical expert, line manager, and trainer for the WEB development team. Reporting to the GME Operations Manager and with a dotted line to the Senior Manager Technology & Process, you will be the go-to person for any technical challenges. Accountabilities Be the expert and driver for the Registration Website space, maintaining strong advisory relationships with GME LT, Service team, and MMC partners. Operationalize strategic plans with timely execution of deliverables. Project manage and coordinate Web team resources assigned to support GME. Maintain project plans, including all required activities, tasks, risks, issues, and resource requirements. Identify and report on potential barriers to progression and present solutions. Act as the expert for the Registration Website process regarding technology solutions, features, and functionality. Present solutions to fulfill GME s business requirements by acting as an internal expert and trusted advisor. Coordinate ongoing learning cycles for the web dev team ensuring they are on top of Cvent's newest features. Document roles & responsibilities in line with Cvent permissions for all parties involved. Cultivate ongoing learning and shared best practices within the team. Manage the assignment of web builders to projects. Ensure Web team performance SLA s & KPI s are measured & reported regularly. Set up a knowledge assessment process. Monitor Cvent certifications for all parties involved. Ensure a robust QC process is in place & documented. Manage individual performance (quarterly reviews) and development. Measure quality of work supported by future CSAT results. Manage partners' business reviews, collaboration sessions, vendor-led sessions, and partners' summits around the web reg process. Align account configuration changes with Solution & take change requests to LT for validation. Manage communications around major configuration releases. Gather user feedback for all towers & provide bi-annual holistic reviews to LT. Recommend opportunities for improvement. Drive registration website activity governance & compliance. Proactively and independently solve problems when challenges present themselves. Act as GME Cvent s Reg Web expert by organizing demos and creating onboarding processes. Cultivate new business opportunities by asking questions and sharing findings with LT for validation. Update GME SOPs in line with process amendments. Create & own a user feedback process & provide visibility to LT. Essential Skills/Experience Cvent Event Management Certification required. Cvent Event Management Advanced Certification and Cvent System Administrator Certification preferred. Excels at establishing and maintaining relationships across cultures and at all levels of an organization, including executives. Excellent organizational & time management skills with the ability to manage multiple responsibilities while maintaining high-quality standards. Strong sense of accountability; resourcefulness in identifying a problem or process improvement and following through to implement. Demonstrated ability to effectively work in an ambiguous environment. Proven analytical skills with consistent high attention to detail; accuracy in spelling and grammar. Demonstrates initiative, personal excellence, and integrity. Understands the use of web-based applications and database concepts (for reporting purposes). Proficient with MS PowerPoint and Excel to deliver presentations and reporting packages. Broad knowledge of technology solutions and packaged/cloud-based applications. Previous experience working across a geographically diverse team. Strong technical acumen and learning curve. Excellent communication and interpersonal skills. Excellent spoken and written English language skills. Proactive approach to problem-solving. Able to grasp and understand new technology and concepts. Bachelor s degree or equivalent. Desirable Skills/Experience Experience working in Sales & Marketing Portfolio preferably in Life Sciences Industry. Experience in any product management, preferably in the Meetings & events space. Knowledge of Web Services & Service Oriented Architecture. Experience working in a shared service environment. Experience working with 3rd party providers. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you'll be part of a team of specialists that is essential to our growth. Here you'll be valued for your niche knowledge, trusted with personal accountability to live up to your full potential, and make a significant contribution. We embrace innovative technology and reimagine technical practices to make a bigger impact on patients' lives. Our global, diverse network allows us to work seamlessly together, leveraging our combined skills to find new solutions that accelerate our impact. The business is committed to investing in our growth and development, keeping us ahead of our peers. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as pos...

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Payment Posting Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: Financial Reconciliation & Accuracy We are seeking a meticulous Billing Specialist to join our Payment Posting team. You will be responsible for the final stage of the billing cycle: ensuring that payments from insurance providers and patients are accurately reconciled. Your expertise in EOB review, Adjustment handling, and Denial Identification will be critical in maintaining a healthy accounts receivable. Technical Skills & Core Competencies Payment Processing: Manual & Auto Posting: Proficiency in managing high-volume payment entries, including electronic remittance and paper checks. Financial Formulas: Strong understanding of Co-pays, Co-insurance, and Deductibles. HSA/HRA Payments: Specific experience processing payments for Health Savings Accounts and Health Reimbursement Accounts. EOB & Denial Analysis: Explanation of Benefits (EOB): Ability to interpret complex EOBs to ensure payments are posted to the correct patient accounts. Coding Identification: Expert knowledge of CARC (Claim Adjustment Reason Codes) and RARC (Remittance Advice Remark Codes). Write-offs & Adjustments: Handling complex adjustment scenarios, including secondary insurance offsets like Medicaid. Key Responsibilities Account Reconciliation: Ensure all checks and electronic funds are posted to the correct patient accounts with 100% accuracy. Denial Documentation: Identify and document denial reasons and maintain clear records of insurance correspondence. Secondary Insurance Management: Process adjustments and write-offs specifically when a patient s secondary insurance is involved. Operational Quality: Maintain high standards of data entry speed and accuracy to meet daily financial closing targets. Minimum Requirements Experience: Minimum 1 year of professional experience specifically in Healthcare Payment Posting. Education: Graduate in any stream. Technical Skills: Excellent typing speed and attention to detail. Reporting: Position reports to the Team Leader Billing Operations. Qualification : Graduate in any stream

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate