Support Strategy Jobs in Bengaluru
1315 Jobs Found
Sales - Nutraceuticals
Scimplify
Sales Executive Nutraceuticals Location: Bangalore Experience: 2 4 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company providing end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve industries including pharmaceuticals, agrochemicals, industrial chemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. Backed by $54M funding from investors like Accel and Bertelsmann, we have a team of 450+ professionals with global operations in India, Japan, USA, UAE, and Indonesia. Role Overview We are looking for a Sales Executive to drive growth in the nutraceuticals sector, focusing on herbal extracts and allied ingredients. The role involves identifying new business opportunities, managing key client relationships, and supporting revenue growth in line with business targets. Key Responsibilities Identify and develop new business opportunities in the nutraceutical sector. Maintain strong relationships with existing clients and distributors. Achieve monthly and quarterly sales targets. Provide market insights and competitor analysis to support strategy. Coordinate with internal teams for timely order execution and customer satisfaction. Qualifications & Skills 2 4 years of sales experience in nutraceutical ingredients or related industries. Experience in Herbal Extracts division is preferred. Strong communication, negotiation, and presentation skills.
Lead/associate Manager - Case Processing1
Clinchoice
Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements
Sales Hrbp
Ninjacart
Sales HR Business Partner (HRBP) Location: Bengaluru Work Type: Full-Time Ninjacart Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re building India s largest and most trusted agritech ecosystem revolutionizing how food and agri supply chains operate. Through technology, innovation, and collaboration, we empower farmers, traders, and retailers to grow sustainably while improving the lives of millions across the agri value chain. From Ninjacart for retailers to Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan, our platforms serve the unique needs of every agri stakeholder. Backed by global investors such as Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we are on a mission to build the most inclusive, efficient, and trusted AgriTrade Network in the world. About the Role As a Sales HR Business Partner (HRBP), you ll work closely with our dynamic sales teams to align people strategy with business goals. You will drive engagement, strengthen culture, support capability building, and ensure smooth HR operations acting as a trusted advisor to both leaders and employees. Key Responsibilities Partner with the Sales leadership team to design and execute HR strategies that enhance business performance. Foster a positive, engaging, and high-performance culture by implementing employee engagement initiatives. Communicate and ensure adherence to HR policies, procedures, and compliance requirements. Maintain and update accurate employee records and support payroll and HR operations. Identify training needs and coordinate relevant learning and development programs. Track and analyze HR metrics such as attrition, engagement, and performance trends to inform business decisions. Support performance management, talent reviews, and career development discussions. Serve as a bridge between employees and management, driving transparency, trust, and alignment with organizational goals. Bachelor s degree in Human Resources, Business Administration, or a related field (Master s degree or HR certification is a plus). 1 3 years of experience as an HR Business Partner, preferably supporting sales or field teams. Strong understanding of HR processes, employee engagement, and talent development. Excellent interpersonal, communication, and relationship-building skills across all organizational levels. A proactive, adaptable, and collaborative mindset someone who thrives in a fast-paced, evolving environment. At Ninjacart, you ll find purpose in every project and passion in every team. You ll be part of a company that values innovation, impact, and inclusion where every Ninja contributes to creating better lives across India s agri landscape. Become a Ninja. Transform the AgriFuture. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field
Associate Manager / Manager - Business Finance
Ninjacart
Associate Manager / Manager Business Finance Location: Bangalore Work Type: Full-Time About Ninjacart Ninjacart is India s largest agri-tech platform, revolutionizing the agri ecosystem through technology, data, and innovation. Over the last decade, our India-first solutions have transformed how fruits and vegetables move from farms to consumers plates, empowering farmers, traders, and retailers in ways never done before. We aim to be the digital network for global agri commerce, solving structural challenges such as information asymmetry, payment inefficiencies, distribution gaps, and market discovery for buyers and sellers. With over $350 million in funding from investors including Walmart Group, Tiger Global, Accel, Syngenta, and others, Ninjacart is recognized as one of Top 25 Startups to Work For. We foster a results-driven, entrepreneurial culture where leaders enjoy autonomy, tackle large-scale challenges, and drive real impact. Our products Ninjacart, Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan cater to all segments of the agri value chain. Our mission is to build the most trusted, efficient, and inclusive AgriTrade Network in India. Role Overview We are seeking a strategic, analytical, and hands-on Business Finance Manager to join our Business Finance team. As a P&L owner, you will analyze financial data, prepare insightful reports, and provide recommendations that support strategic decisions and business growth. Key Responsibilities Financial Analysis & Reporting: Analyze financial data, create models, and prepare reports to support business decisions. Operational & Strategic Planning: Translate the operating plan into a financial plan with measurable milestones; track performance against targets. Variance Analysis & Insights: Analyze past results, perform variance analysis, identify trends, and recommend corrective actions. KPI Design & Implementation: Define key metrics to monitor business performance and provide early signals for stakeholders. Process Improvement: Develop and standardize reporting tools, dashboards, and ad-hoc financial models to enhance efficiency. Cross-Functional Collaboration: Work with teams across Finance, Operations, and Strategy to gather data requirements and ensure accuracy. Market Research & Valuation: Conduct market research, data mining, business intelligence, and comparative valuations to support strategic initiatives. Qualifications & Skills Education: B.Tech or MBA in Finance, Accounting, or related field; candidates pursuing CFA are welcome. Experience: Less than 2 years of relevant finance experience. Skills & Attributes: Strong analytical and quantitative skills with high attention to detail. Understanding of financial analysis, basic accounting principles, and P&L management. Excellent stakeholder management, organizational, and interpersonal skills. Ability to work independently, take ownership, and drive measurable business impact. As a Ninja, you will take ownership of impactful projects, collaborate with a high-energy team, and contribute to transforming India s agri ecosystem. If you are resilient, smart, and ambitious, this is your chance to make a real difference. Join Ninjacart. Pioneer change. Create better lives. Qualification : B.Tech or MBA in Finance, Accounting, or related field
Business Analyst
Altisource
Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field
Senior Data Business Partner
Osb India
Job Title: Senior Data Business Partner Location: Bengaluru Department: Data & Analytics Experience: Senior-level Company: OSB India (Offshore subsidiary of OSB Group) About OSB India: OSB India (OSBI) is a wholly owned offshore subsidiary of OSB Group, a leading UK financial services provider. Established in 2004, OSBI delivers exceptional customer support and operational services to the Group s UK brands. Known for driving process excellence, innovation, and functional efficiencies, OSBI is a key strategic arm supporting the Group s long-term goals. Role Overview: We are looking for a Senior Data Business Partner to bridge the gap between business and data analytics. In this role, you will collaborate with business leaders to identify analytical needs, design data-driven solutions, and drive adoption of data across the organization. This is a high-impact role requiring strong analytical acumen, stakeholder management skills, and a passion for delivering insights that support strategic decision-making. Key Responsibilities: Build trusted relationships with business stakeholders to understand their data needs and priorities. Collaborate cross-functionally to translate complex business challenges into data solutions. Lead in-depth analysis using market-standard algorithms and modelling techniques. Ensure adherence to Data Governance standards, policies, and controls. Deliver timely, accurate, and well-documented data content and insights. Advise on analytics delivery planning across projects and business functions. Enable self-service analytics by training business users on available tools and platforms. Advocate and implement innovations in AI, Machine Learning, and data analytics. Partner with Data Engineering and Architecture teams, ensuring adherence to technical standards and best practices. Present findings and strategic insights to senior management and governance forums. Mentor team members on analytical approaches and best practices. Promote a culture of continuous improvement, innovation, and high-quality data usage. Champion the use of central data repositories, relational models, and the Data Warehouse to deliver consistent and reliable BI outputs. Identify risks related to data or projects and escalate when necessary. Support internal training efforts to improve data literacy across departments. Ensure compliance with Risk Management and Data Governance policies. Stay current on industry trends, tools, and technologies to enhance analytics capability. Candidate Profile: Qualifications: Bachelor s or Master s degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field. Certifications in data analytics, data science, or relevant tools/platforms are a plus. Experience: 6+ years in a business-facing data analytics role, ideally within financial services or technology. Strong experience in data analysis, modelling, and data storytelling. Proven ability to work with senior business stakeholders and executive teams. Experience in mentoring and leading analytics professionals. Demonstrated expertise in translating business needs into actionable insights. Technical Skills: Proficiency in tools such as Power BI, Tableau, SQL, Python/R, or Excel for data analysis. Familiarity with data warehousing, ETL processes, and relational databases. Understanding of data governance, risk, and compliance frameworks. Exposure to AI/ML applications in business contexts is a strong advantage. Behavioral Competencies: Excellent communication and presentation skills. Strong business acumen with the ability to drive value from data. Strategic thinking with a problem-solving mindset. Collaborative, adaptable, and proactive. At OSBI, we believe in empowering individuals to grow both personally and professionally. Whether you re early in your career or a seasoned expert, we provide an inclusive and supportive environment to help you thrive. Be a part of a connected organization where your contributions make a difference and your career is a journey, not a destination. Qualification : Bachelors or Masters degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field
Mis Analyst
Muthoot Fincorp (mfl)
Position: MIS Analyst Location: Bangalore Experience: 0 2 years Industry: Fintech / Financial Services About Muthoot FinCorp ONE Muthoot FinCorp ONE is the digital arm and strategic business unit of Muthoot FinCorp Ltd., a trusted name in financial services. We re building a robust digital ecosystem that offers customers access to a wide range of financial products across Lending, Saving & Investment, Protection, and Remittance. As a fintech startup with the backing of a legacy brand, we combine innovation with reliability. Our mission is to simplify financial access through a seamless, user-friendly platform and to be the most trusted digital financial services provider in the country. Startup agility with enterprise stability High-growth, high-ownership environment Mentorship from industry veterans Attractive compensation and benefits Work on real impact projects from day one Role Overview: As an MIS Analyst, you will play a key role in leveraging data to drive strategic decision-making. You ll be responsible for reporting, analysis, and generating business insights that influence product, marketing, operations, and revenue strategies. Key Responsibilities: Analyze business data to identify patterns, trends, and actionable insights Design, build, and manage internal dashboards and reporting tools to track key performance indicators (KPIs) Deliver weekly, monthly, and ad-hoc reports for senior leadership and business teams Collaborate with cross-functional teams to understand data needs and support strategic initiatives Work with large datasets to uncover insights related to user behavior, channel performance, customer journeys, etc. Conduct deep dives into key business questions using SQL, R, Excel, or Python Communicate findings clearly to both technical and non-technical stakeholders Create models and frameworks to predict business outcomes and identify opportunities Ensure data integrity and accuracy across reports and visualizations Support campaign analysis and performance tracking for digital marketing efforts Key Skills & Qualifications: Bachelor's in Engineering, Mathematics, Statistics, or related discipline OR MBA from a reputed institute 0 2 years of experience in MIS, Data Analysis, or Business Analytics Proficiency in SQL and data visualization tools like Tableau, Power BI, QlikView Experience with reporting tools (e.g., Business Objects, Excel) Working knowledge of statistics and tools like R, SAS, SPSS Familiarity with data pipelines and querying large datasets Strong analytical skills and attention to detail Excellent communication and presentation skills Prior experience or understanding of NBFCs, banking, or lending products is a plus Preferred Tools & Platforms: SQL / Hue / ETL frameworks Tableau / Power BI / QlikView R / Python Excel / Google Sheets Join us at Muthoot FinCorp ONE and make your mark on the digital financial landscape. Apply now and let s build the future together. Qualification : Bachelor's in Engineering, Mathematics, Statistics, or related discipline
Manager - Analytics
Subex Limited
Position: Manager - Analytics Location: SEZ4, Bangalore, Karnataka, India Department: Advanced Analytics Employment Type: Subexian Experience Required: 6 to 9 years Job Overview: We are seeking an experienced Manager - Analytics to lead a team of talented data scientists in delivering impactful data-driven solutions. The ideal candidate will have a solid background in analytical methodologies, including machine learning, statistical modeling, and business analytics. You ll be responsible for collaborating with business stakeholders, driving the design and development of advanced analytics models, and ensuring the delivery of high-quality insights that support strategic decision-making. Key Responsibilities: Analytical Methodology: Research, evaluate, and implement new analytical methodologies and approaches to build innovative data-driven solutions. Utilize a blend of mathematics, statistics, machine learning, and business knowledge to solve complex problems. Business Collaboration: Work closely with business leaders and data owners to define key problems and challenges, ensuring the solutions developed have a significant impact on the business. Team Leadership: Lead and mentor a team of junior data scientists, guiding them through the development, deployment, and refinement of machine learning models in a production setting. Advanced Modeling: Utilize a wide range of analytical models, including reliability models, Markov models, stochastic models, Bayesian modeling, classification models, neural networks, and more to address business challenges effectively. Hands-On Expertise: Apply strong hands-on skills in R and Python, using libraries such as NLTK and Sklearn for developing machine learning models and data analysis. Large Data Management: Work with large datasets and distributed computing frameworks like MapReduce, Hadoop, and Hive, ensuring scalable and efficient data processing. Continuous Improvement: Stay up to date with the latest advancements in analytics and machine learning, continually enhancing models and methodologies to deliver cutting-edge insights. Required Technical Skills: Hands-on Experience in Python & R: Strong proficiency in R and Python programming, with experience in libraries such as NLTK, Sklearn, and other machine learning frameworks. Advanced Statistical & Machine Learning Techniques: Proven expertise in at least one of the following: Reliability models Markov Models Stochastic models Bayesian Modelling Classification Models Cluster Analysis Neural Networks NLP (Natural Language Processing) Deep Learning Non-parametric Methods Multivariate Statistics Big Data Tools: Experience working with large datasets and distributed computing platforms such as MapReduce, Hadoop, Hive, etc. Soft Skills: Leadership & Collaboration: Strong leadership skills with the ability to mentor a team of junior data scientists. Excellent collaboration and communication skills to work with business and technical teams. Problem-Solving & Critical Thinking: Ability to approach complex business problems analytically and come up with data-driven solutions. Continuous Learning: A passion for staying up to date with the latest trends and advancements in analytics, machine learning, and data science. At Subex, you ll have the opportunity to work on cutting-edge projects that make a tangible impact on the business. If you're passionate about leading analytics teams and leveraging data science to drive business success, we would love to have you on board.
Finance Controller
Bytexl
Position: Finance Controller Location: Bangalore Experience: 8-10 years Company Overview: Our vision is to be the leading EdTech company transforming engineering education across India. We aim to provide every engineering student access to holistic, industry-relevant education that boosts skills and employability. Through innovation, we bridge the gap between academia and industry, shaping highly skilled professionals to contribute to national development. Position Overview: We are looking for an experienced Finance Controller to lead and oversee the financial operations of our fast-growing EdTech company. This role involves managing corporate accounting, regulatory and financial reporting, budgeting, forecasting, and developing internal controls. You will provide financial insights and business analytics to support strategic decision-making and drive organizational growth. Key Responsibilities: Financial Management: Oversee all financial operations: accounting, budgeting, forecasting, cash flow, and reporting. Ensure accurate financial statements in compliance with GAAP/IFRS and regulatory requirements. Prepare and present monthly, quarterly, and annual financial reports to senior management and stakeholders. Monitor cash flow, working capital, and capital expenditures. Budgeting & Forecasting: Lead the annual budgeting process with department collaboration. Prepare rolling forecasts and variance analyses; highlight trends and insights for leadership. Conduct financial planning and analysis to support business growth and operational efficiencies. Internal Controls & Compliance: Develop and monitor financial policies, procedures, and controls to safeguard assets and ensure compliance. Coordinate internal and external audits for timely and accurate completion. Ensure adherence to tax laws, statutory reporting, and financial regulations. Strategic Business Partnering: Collaborate with executives to provide financial guidance and insights supporting strategic initiatives. Analyze business drivers, operational trends, and market conditions to deliver actionable insights. Support fundraising, M&A, and investment decision-making processes. Team Leadership: Manage and mentor the finance and accounting team, promoting a collaborative and performance-driven culture. Drive continuous improvements in financial processes, reporting, and team skills development. Qualifications: Education: Bachelor s degree in Accounting, Finance, or related field required. Master s degree or MBA in Finance is a plus. Professional certifications such as CA, CPA, or CMA highly preferred. Experience: 8-10 years in financial management, preferably in EdTech, technology, or startups. Proven expertise in financial planning, budgeting, forecasting, and analysis. Experience managing audits, tax compliance, and regulatory reporting. Prior experience leading and developing finance teams. Skills & Competencies: Strong knowledge of GAAP/IFRS and financial reporting standards. Expertise in financial modeling, data analysis, and business analytics. Familiarity with accounting software (e.g., QuickBooks, NetSuite) and financial management systems. Excellent communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced environment managing multiple priorities and deadlines. Qualification : Bachelors degree in Accounting, Finance, or related field required.
Associate, Business Operations
Headout
Associate, Business Operations Location: Bengaluru We re a rocketship: 9-figure revenue, record growth, and profitable. With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term because that's what our mission needs and deserves. We re growing, profitable, and nowhere near done. What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience from immersive tours to museums to live events and everything in between. The foundation is strong. The opportunity ahead is even bigger. We ve hit profitability, built momentum, and proven the model but there s so much more to build. If you re looking to join a company where the trajectory is steep and your impact is real, this is the moment. Our culture Reinventing the travel industry isn't easy, but that's the fun part. We care deeply about ownership, craft, and impact, and we re here to do the best work of our careers. We won t pretend like it s for everyone but if you re a builder who loves solving tough problems, you ll feel right at home. The role We re looking for a driven and detail-oriented Associate, Business Operations to power execution across our supply-side operations. You ll work at the intersection of strategy and operations turning high-level business goals into actionable workflows that drive results. As the key link between our business and operational teams, your role will be critical in ensuring smooth coordination, efficient task execution, and high-quality outcomes across markets. Success in this role requires strong ownership, the ability to manage competing priorities, and a deep bias toward action. If you enjoy solving operational puzzles, thrive in a fast-paced environment, and love bringing clarity to chaos we d love to have you on board. This role is based in Bengaluru, so we are seeking candidates who are either local or open to relocating to the city. Execution with Impact. You ll be at the forefront of driving business-critical initiatives to completion, ensuring that strategy turns into action at speed. Cross-Functional Exposure. You ll collaborate closely with teams across the company from Growth to Operations and develop a strong understanding of how different functions come together to create impact. Autonomy & Ownership. You ll independently lead execution for your market, with full responsibility for planning, tracking progress, and ensuring timely delivery. Strategic Prioritization. You ll work in an environment where not everything can be done at once and you ll have the freedom to shape what gets done and when, based on business priorities. Continuous Learning. With each project, you ll sharpen your ability to manage ambiguity, improve processes, and develop your operational toolkit for scale. An engineering degree is a must we value structured problem-solving and a systems-thinking mindset. 1 2 years of experience in an execution-heavy or operations-focused role, preferably in a fast-paced environment. Strong command of Excel and SQL you should be comfortable digging into data to uncover insights and unblock execution. Excellent communication and stakeholder management skills you ll work across multiple teams and must bring clarity and alignment. A high bias for action, with the ability to independently drive projects forward amidst ambiguity. Strong analytical and logical thinking you can break down complex workflows, prioritize tasks, and make sound decisions under pressure. Experience using multiple tools or platforms, and the ability to learn and adapt quickly in a dynamic operational landscape.
Product Manager
Maxval Group
Product Manager Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a leader in IP services known for its focus on efficiency, cost-effectiveness, and continuous improvement driven by metrics-based processes. We pioneered tech-enabled IP solutions ahead of industry trends and now serve over 600 clients worldwide. With 725+ employees passionate about IP and technology, MaxVal is dedicated to innovation and delivering customer and employee success. Job Overview The Product Manager will own the planning and execution of product development throughout the entire lifecycle. You will gather and prioritize customer and product requirements, define a clear product vision, and collaborate closely with engineering, sales, marketing, and support teams. Your work will ensure that product initiatives align with MaxVal s strategic goals and meet market demands effectively. Key Responsibilities Align Product and Organizational Goals: Ensure that product objectives support MaxVal s broader business strategy. Roadmap Development: Create and manage both short-term (6 months) and long-term (6+ months) product roadmaps. Market Opportunity Analysis: Analyze customer feedback to identify market trends and new opportunities. Product Releases: Manage release cycles according to Agile methodologies, ensuring smooth execution and adherence to timelines. Acceptance Criteria & QA: Define clear acceptance criteria and oversee quality assurance to maintain product excellence. Product Collateral Development: Prepare internal documentation, client-facing materials, and maintain sandbox environments for testing and demos. Cross-Functional Collaboration: Facilitate communication between Implementation, Pre-Sales, and Sales teams to ensure product alignment. Maintain a prioritized calendar for product requirements and customer feedback. Leadership: Lead Customer Advisory Boards and User Forums to build strong customer relationships and gather insights for continuous improvement. Skills and Abilities Required Deep knowledge of the Intellectual Property domain. Exceptional communication and interpersonal skills. Strong attention to detail and excellent organizational abilities.
Director -customer Support
Maxval Group
Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.
Customer Experience Manager Ii
Rubrik
Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.
Marketing Reporting Analyst
Rubrik
Marketing Reporting Analyst (Night Shift 8:30 PM to 5:30 AM IST) Location: Bangalore, India Office About the Team At Rubrik, our Marketing Team is growing rapidly and plays a pivotal role in driving the company s mission to secure the world s data. We push boundaries, challenge convention, and thrive on innovative thinking. With a culture rooted in opportunity and empowerment, we bring bold ideas to life and deliver measurable impact. Join us in shaping a fresh perspective in the world of data security. Let s be unstoppable, together. About the Role This is a night shift position, supporting our global marketing initiatives and ensuring timely reporting and insights for the U.S. team. What You ll Do Data Analysis & Reporting Analyze marketing performance across digital (organic & paid), traditional channels, and campaigns. Build and maintain dashboards and performance reports using tools like Tableau and Google Sheets/Excel. Performance Measurement Partner with the Sr. Manager of Marketing Analytics to implement the performance measurement roadmap. Track and report key metrics: lead generation, conversion rates, campaign spend, marketing ROI. Insights & Optimization Identify data trends and deliver actionable insights to improve marketing strategy. Support A/B testing, multi-touch attribution, and budget monitoring efforts. Handle ad hoc reporting requests from stakeholders. Data Integrity & Collaboration Ensure high data accuracy and resolve data quality issues proactively. Collaborate with IT and Data Engineering to maintain best practices for database management. Work cross-functionally with Marketing, Sales, Data Science, and IT to align reporting practices and deliver business insights. Contribute to the development of attribution models for marketing impact assessment. What You ll Bring 4 5 years of experience in an analytical role (marketing, finance, or related field). Bachelor's degree in Finance, Accounting, Marketing Analytics, or a related discipline. Expertise in Excel and Google Sheets advanced formulas, pivot tables, and data visualization. Experience with Tableau or Power BI. Solid grasp of financial concepts and their application in marketing analysis. Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot) is a plus. Working knowledge of SQL and relational databases. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills able to translate complex data for non-technical audiences. A growth mindset and a proactive, solutions-oriented approach to challenges. Be part of a mission-driven company at the forefront of data security. Work alongside industry innovators and contribute to a fast-scaling marketing function. Enjoy a collaborative environment where your insights directly influence business outcomes. Access growth opportunities in a company recognized by Gartner and awarded the Red Dot Design Award. About Rubrik Rubrik (NYSE: RBRK) is redefining data security with Zero Trust Data Security . We help organizations across the globe stay resilient in the face of cyberattacks, insider threats, and disruptions. Rubrik Security Cloud, powered by machine learning, secures data across hybrid and cloud environments, ensuring data integrity, availability, and rapid recovery.
Data Scientist Lead - L1
Wipro Limited
Data Scientist Lead - L1 Requisition ID: 64997 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Purpose: The purpose of this role is to define, architect, and lead the delivery of machine learning and AI solutions. Key Responsibilities: Demand generation through support in Solution development Support Go-To-Market strategy. Collaborate with sales, pre-sales & consulting teams to assist in creating solutions and propositions for proactive demand generation. Contribute to the development of solutions, proof of concepts aligned to key offerings to enable solution-led sales. Collaborate with different colleges and institutes for recruitment, joint research initiatives, and provide data science courses. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions Develop Machine Learning / Deep Learning models for decision augmentation or for automation solutions. Collaborate with ML Engineers, Data Engineers, and IT to evaluate ML deployment options. Integrate model performance management tools into the current business infrastructure. Team Management Resourcing: Support recruitment process to onboard the right resources for the team. Talent Management: Support onboarding and training for team members to enhance capability & effectiveness. Manage team attrition. Performance Management: Conduct timely performance reviews and provide constructive feedback to direct reports. Be a role model to the team for the five habits. Ensure that the Performance Nxt process is followed for the entire team. Employee Satisfaction and Engagement: Lead and drive engagement initiatives for the team. Performance Parameters: No. Performance Parameter Measure 1. Demand generation Order booking 2. Revenue generation through delivery Timeliness, customer success stories, customer use cases 3. Capability Building & Team Management % trained on new skills, Team attrition % Mandatory Skills: AI Cognitive Experience: 5-8 Years About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.
Senior Manager - Business Finance
Swiggy Careers
Senior Manager Business Finance (B2B Distribution) Location: Bangalore, Karnataka Work Mode: Full-time, In-office Experience: 4 7 Years About Swiggy Swiggy is India s leading on-demand convenience platform, delivering everything from food and groceries to daily essentials with a tech-first approach and logistics at scale. Operating in 500+ cities with a network of over 2 lakh delivery partners, Swiggy s ecosystem is built on cutting-edge ML technologies, robust analytics, and continuous innovation enabling seamless and reliable experiences for millions of users every day. About Our B2B Business Swiggy has acquired Lynk, a leading tech-driven distributor in the B2B FMCG space. Operating across major metros Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore, Delhi, and Kolkata Lynk is on a mission to redefine urban goods distribution using data-driven strategies and operational excellence. Role Overview We are looking for a highly motivated and strategic Senior Manager Business Finance to support the finance operations of our fast-scaling B2B distribution business. You will work directly with category, operations, and leadership teams to drive planning, budgeting, forecasting, financial analysis, cost optimization, and performance reporting. Key Responsibilities Lead financial planning activities, including annual budgeting, quarterly forecasts, and long-term strategic plans for the B2B vertical. Partner with category and sales teams to structure commercial proposals and optimize margin profiles. Drive target setting and performance reviews with business teams; conduct gap analysis and recommend course-correction strategies. Own and improve operational and financial MIS; ensure robust and timely reporting across key metrics. Work closely with operations to identify cost inefficiencies, drive savings initiatives, and enable sustainable unit economics. Support pricing and negotiation strategy using financial modeling and profitability frameworks. Automate reporting systems and dashboards using BI tools; leverage SQL for data extraction and transformation. Prepare financial insights and materials for leadership reviews, including variance analysis and strategic business cases. Desired Skills & Qualifications 4 7 years of post-qualification experience in business finance, FP&A, or strategic finance roles in high-growth environments. CA or MBA in Finance/Strategy from a reputed institution preferred. Strong business acumen and experience supporting B2B or distribution operations is a plus. Proficiency in data analysis tools and platforms; knowledge of SQL and BI dashboards preferred. Excellent interpersonal and communication skills with a track record of cross-functional influence. Self-starter mindset with a passion for continuous improvement and ownership. This is a high-impact role in one of Swiggy s most ambitious business verticals. You will work at the intersection of finance, strategy, and operations, enabling the next phase of growth for Swiggy s B2B ambitions. Equal Opportunity Employer Swiggy is an equal opportunity employer. We are committed to creating an inclusive environment for all employees regardless of race, religion, gender, sexual orientation, disability status, or any other characteristic protected by law. Qualification : CA or MBA in Finance/Strategy from a reputed institution preferred.
Technical Product Owner
Danaher Corporation
Empower Innovation as a Technical Product Owner I Location: Bangalore, India (On-site) Department: Software Engineering Reports to: Senior Engineering Manager In this role, you'll guide a cross-functional agile team of designers, testers, and developers helping to shape our product roadmap and ensure delivery of high-value, user-centric software. What You ll Do Own the Product Backlog: Define, prioritize, and maintain a well-organized backlog that drives product development. Write detailed user stories and acceptance criteria to guide the development team. Translate Needs into Features: Gather and clarify requirements from stakeholders, participate in backlog grooming, sprint planning, reviews, and demos to ensure alignment and readiness. Collaborate on Strategy: Partner with the Product Manager to align team efforts with overall product goals and roadmap. Communicate the product vision to the development team to maintain clarity and purpose. Champion the User: Incorporate feedback from internal and external users to improve the product. Advocate for the customer by ensuring all deliverables meet real-world needs. Drive Validation & Insight: Lead internal evaluations, VOC analysis, and contribute to validation strategy and planning. Support formative evaluations of features and value testing. What You ll Bring Required Qualifications: Bachelor s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field. 12+ years of experience in software development, with deep understanding of Agile and Scrum methodologies. Proven experience in product ownership, with the ability to break down complex projects into actionable tasks. Strong leadership skills to motivate cross-functional teams and guide product delivery. Excellent communication and collaboration skills to align business and technical stakeholders. Proficiency in JIRA or similar work management tools. Strong analytical mindset and a comfort with ambiguity and fast-changing environments. Preferred Skills: Experience influencing product direction in a regulated or complex technical environment. Familiarity with Agile testing principles and ISTQB Foundation Certification (or equivalent). Strong organizational and time management skills. Prior exposure to scientific or laboratory workflows is a plus. Experience conducting internal customer evaluations and validation activities. Be part of a mission-driven organization improving human health through diagnostics and discovery. Join a culture that celebrates innovation, continuous learning, and diverse perspectives. Work with teams who understand the lab and the stakes because many of us come from it. Leverage Danaher s Business System (DBS) to drive process excellence and professional growth. Qualification : Bachelors degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.
Database Practice Specialist, Oracle, Google Cloud
Google Careers
About the job The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Google Cloud has a strategic partnership with Oracle to make available Oracle flagship database technologies on Google Cloud. As a Database Practice Specialist focused on Oracle, you will engage with customers to identify appropriate Oracle workloads for migration to Google Cloud and design the overall deployment architecture. You will also work with partners and Oracle teams to develop migration plans to enable customers to move their Oracle workloads to Google Cloud. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Be an Oracle technology subject matter expert, focusing on Oracle database offerings and Oracle Cloud Infrastructure specifically, knowledge of Google Cloud Platform (GCP) infrastructure, including ecompute/Google Kubernetes Engine (GKE), storage and networking, and database services. Identify and qualify Oracle business opportunities, lead discovery workshops for Oracle workloads, identify key customer technical objections, and develop a strategy to resolve technical blockers. Support the technical relationship with Google s customers, including product and solution briefings on Oracle and database modernization, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud. Listen to the customer to provide feedback on product improvement to product management and engineering. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in the enterprise software or cloud space. Experience with Oracle database, Oracle technology products, and Oracle Cloud Infrastructure. Experience with one or more open source database technologies such as PostgreSQL and MySQL. Preferred qualifications: Experience in customer-facing pre-sales or professional consulting in data and information life cycle management, translating customer business needs into cloud-based solutions. Experience with data management architectures, including performant and scalable architectures, security, monitoring, and database management, particularly from an Oracle perspective. Experience with Oracle data migration strategies and in moving large-scale production systems either in on-premise / data center environments or migration to cloud scenarios. Knowledge of Oracle Maximum Availability Architecture (MAA), cloud-based high availability architectures, and Oracle database performance tuning.
Risk Management & Compliance Analyst
Johnson & Johnson Services, Inc
Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Johnson & Johnson is recruiting for some great opportunities for its Global Services (GS) in Bangalore, India which is well equipped with the latest technology and modern infrastructure. This is your chance to work with the best talent in a workforce that reflects the diverse markets Johnson & Johnson serves around the world, and an inclusive culture that values different perspectives and life experiences. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating exciting business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reinvent business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance support in a J&J way to our Operating Companies around the world. Risk Management & Compliance (RM&C) is one of such initiative under Global Services Finance. RM&C, ASPAC is seeking a Risk Management & Compliance Analyst who will have responsibility for fulfilment of the SOX and Compliance programs across J&J entities, training and advisory along with all Compliance related support to different sectors and performing walkthroughs, sampling, testing the effectiveness of control deployment, documentation of testing results, remediation support, monitoring, audit support, project support etc. Key Responsibilities 1. Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo 2. Maintain Operational Excellence Deep expertise and knowledge of the Worldwide Procedures and compliance requirements for respective areas. Identify compliance risks and recommend solutions to remediate / prevent breach. Ensure strong internal controls are in place and maintain compliant environment across the Organisation. Responsible for performing Compliance Health Checks and other internal reviews to test the effectiveness of the control placement. Support timely closing & execution of financial periods as per closing calendar and in accordance with SLA commitments, fully observing Compliance, Internal Audit & SOX requirements. Accountable for supporting completeness, accuracy and validity of the actuals reported within process/entity scope. Work closely with all business process and IT team members to communicate compliance requirements, documentation standards, sign-offs and review processes. Provide trainings to all business process owners for any change/update in financial procedures. Support projects, business partnering with collaborators, assisting business process owners with adoption of J&J policies & procedures. Support in standard Compliance document requirements: Risk Control Matrix, Hand-off s, SOPs and submission of required SOX templates (system inventory templates, SOX questionnaires etc.). Performs control walkthrough, operational testing and discusses the findings with the process owners. Conduct compliance due diligence for transitions in-scope. Testing of preventive & detective UA/SOD Controls (e.g. granting, facilitating appropriateness & semi-annual reviews) across all ERP systems. Support Sectors during Corporate Financial Audits. Supervise and drive the Corrective Action Plan (CAP) process, to ensure audit(internal & external) recommendations and key control gaps per SOX testing are implemented and other internal control gaps are closed timely and effectively. Be A Trusted Business Partner Implement global Strategy & Solutions in line with taxonomy. Support Process Subject Matter Experts (SME's) and Operational Key Contacts (OKC's) to ensure cross sector, cross region, and cross process alignment, ensuring good documentation is maintained and consistency of a global approach Create radical Innovation Generate ideas, fosters, and implements continuous improvement attitude, identifying and pursuing process efficiency opportunities. Manage operational improvements, generating ideas and implementing in line with global standards. Qualifications Qualifications Education A minimum of a Bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. ACA, CPA and/or other financial certifications is highly preferred. Required At least 1 - 3 years of post qualification experience is required: Strong knowledge and understanding of accounting and financial processes (for Trading as well as Manufacturing business), shared services and related subject matter Understanding of internal controls, risk management, US GAAP accounting, financial systems, IT development and/or production support Clear understanding of SOX 404 requirements Understanding of audit procedures and auditing practices Experience in developing and managing audit programs desirable Experience in performing audits of financial processes and systems required, preferably in manufacturing/trading/service industry At least 1 year Management / Supervisory / team handling experience i...
Expert Manager, Process Excellence
Bain & Company
Position: ERP Transformation Leader Location: Global (Travel required, approximately 80%) Experience: 8+ years in tech/digital transformations Industry: ERP, Healthcare, Technology What You ll Do: As an ERP Transformation Leader, you will join our Process Excellence team within the Enterprise Technology practice. This role involves driving end-to-end technology and digital transformations for our priority clients. You ll work on large-scale ERP transformations, collaborating with talented professionals to deliver high-impact solutions. Key Responsibilities: Leadership & People Management: Lead a high-performing technical team capable of delivering successful ERP transformations. Oversee staffing within the ERP Guild, ensuring that the right technical expertise is allocated to match project requirements. Implement financial strategies that align with project goals, contributing to Bain s overall success. Stay informed about emerging trends in the ERP landscape and lead innovations that maintain the team's competitive edge. Provide mentorship and growth opportunities for your team members. Project Management: Implement risk management strategies to mitigate potential issues and ensure successful project delivery. Collaborate with stakeholders, including executives, department heads, and end-users, to define business requirements. Manage the day-to-day project interface between your technical team, consulting team, and clients. Prepare and finalize project deliverables including reports, business proposals, and workshop materials. Lead project management activities such as scheduling, risk management, reviewing project plans, and follow-up on agreed actions. ERP Strategy & Implementation: Support the development of ERP strategies and present capabilities to Bain partners for large-scale ERP transformation bids. Lead the design and delivery of ERP solutions for areas like Finance, Procurement, and Supply Chain (preferably SAP or S4/HANA). Ensure that business risks are considered and managed as part of the ERP implementation strategy. Qualifications and Experience: Required: Bachelor's degree in Computer Science, Project Management, or Management Information Systems. 8+ years of experience in tech/digital transformations, specifically in ERP strategy, business process redesign, and implementation. Proven experience in managing large-scale ERP implementations (preferably SAP or S4/HANA). Strong understanding of S/4 or Oracle Healthcare processes for Finance, Procurement, and Supply Chain. Knowledge of working with multiple vendors and experience in Agile software delivery practices. Fluency in English (both written and spoken). Preferred: MBA or Master s level degree in digital/tech transformation. Experience in the Healthcare or Hospital industry. Familiarity with cloud platforms (AWS, Azure) and programming languages. Change management experience, with the ability to help clients sustain the transformation. Willingness to travel internationally, accounting for approximately 80% of the time. Knowledge, Skills, and Abilities: Significant experience with ERP platforms (SAP, S4/HANA) and the ability to design and architect ERP solutions. Strong technical skills in SQL, database management, and cloud technologies. Proven track record of managing scope, quality, and time for successful project completion within cost and schedule. Ability to build credibility with senior-level clients and foster effective collaboration across cross-functional teams. Top-Ranked Workplace: Bain & Company is renowned for its culture and commitment to diversity, making it an outstanding place to build your career. Growth & Impact: Work on projects that transform leading companies across various industries. Global Exposure: Collaborate with a diverse, driven team on innovative technology solutions. Learning & Development: Continuous career development and professional growth opportunities. Work-Life Balance: Bain supports employees with programs that foster personal growth alongside professional success. If you're ready to join a dynamic team and lead ERP transformations for top global clients, we invite you to apply today at Bain & Company! Qualification : Required: Bachelors Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Masters level degree, courses in digital/tech transformation
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