Support Tools Jira Jobs in Bengaluru

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Senior Product Manager Location: Bengaluru Department: Product Product Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). With a mission to save lives through connected healthcare, Dozee s solutions continuously monitor patients, offering early warnings of clinical deterioration to enable timely interventions. Trusted by hospitals in India, the USA, and Africa, Dozee is transforming patient safety and care, improving outcomes, and reducing healthcare costs. Role Overview As a Senior Product Manager, you will lead the product roadmap and strategy for Dozee s portfolio, including both devices and software applications. You will be responsible for driving product innovation, defining solutions, and ensuring the delivery of products that meet customer needs. This role involves deep cross-functional collaboration to drive successful product launches and customer satisfaction. Key Responsibilities Product Strategy & Roadmap Own and lead the product roadmap, balancing short-term goals with long-term vision. Champion the voice of the customer by deeply understanding their needs and pain points. Work with design/UX teams to define solutions, user interfaces, and workflows that enhance the user experience. Product Development & Execution Translate customer requirements into detailed product specifications. Collaborate with engineering teams to ensure timely delivery of high-quality products. Define and monitor business metrics and OKRs to track success and impact. Cross-Functional Collaboration Align product strategy with business objectives alongside sales, marketing, and service teams. Drive customer success through seamless product experiences and support strategies. Assist in creating marketing materials, including product demos and documentation. Market Research & Competitive Analysis Evaluate market opportunities and perform competitive analysis to identify growth areas. Conduct research to ensure products are differentiated and aligned with global customer demands. Team Leadership & Mentorship Lead and mentor a team of Product Managers, providing guidance, coaching, and support for professional growth. Requirements Experience & Qualifications 5-7 years of experience in Product Management, preferably in healthcare or technology sectors. Proven experience in launching and scaling B2B products. Strong communication skills and the ability to influence cross-functional teams. Experience leading and developing teams to deliver successful outcomes. Skills Ability to think strategically and tactically. Data-driven decision-making with a focus on actionable insights. Expertise in product management tools such as JIRA and Asana. Familiarity with Business Intelligence (BI) tools is a plus. Why Join Dozee Pioneer AI-powered solutions that are saving lives and transforming healthcare. Lead strategy alongside industry experts in a fast-paced, innovative environment. Collaborate with top healthcare providers on a global scale.

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Android Developer Location: Bengaluru Experience: 5 8 Years Industry: Automotive / Electric Vehicles Job Type: Full-time Company: Ultraviolette Automotive Pvt. Ltd. Join the Charge. Create the Future. At Ultraviolette, we re more than a company we re a movement. From building India s fastest electric motorcycle to designing the world s most advanced electric scooter, we re pioneering what s next in sustainable mobility. We push boundaries, chase performance, and innovate relentlessly. We are engineers, designers, technologists, and dreamers united by a mission to create exhilarating machines that are smart, sustainable, and futuristic. If you're passionate about software, embedded platforms, and world-class mobility products, come help shape the next frontier in electric mobility. Role Overview: As an Android Developer, you ll own the Android system software stack, working across firmware, system-level architecture, and user experience optimization. You ll be a key player in building and customizing the platform that powers our electric vehicles, interfacing with hardware and software teams to deliver smooth, responsive, and cutting-edge Android experiences. Key Responsibilities: Own and lead end-to-end Android system software development and maintenance. Work closely with 3rd-party vendors and internal stakeholders to align platform-layer development. Collaborate with hardware, firmware, and UI/UX teams to create innovative solutions and PoCs. Optimize Android system performance (kernel, framework, UX) for responsiveness and user satisfaction. Manage external partnerships where required to support development efforts. Customize Android components such as WebView, rendering engines, and system services for optimal experience. Drive software benchmarking and performance improvement efforts across layers. Use modern tools and best practices for code quality, debugging, and version control. Requirements: Bachelor s/Master s in Computer Science, Electronics, or related field. 5 to 8 years of experience in Android and Embedded platform development. Expertise in Android Framework (FW), Linux Kernel, device trees, and driver customization. Proficiency in Java, Kotlin, and Android Studio. Solid understanding of system architecture, particularly as it relates to mobile performance and UX. Hands-on experience with Android performance tools and benchmarking methodologies. Strong background in data structures, algorithms, design patterns, and object-oriented design. Familiarity with 3D rendering, WebView customization, and UI/UX animation techniques is a plus. Experience with tools like Git, Jira, and scripting languages such as Python. Understanding of AI/ML integration in software is a bonus. Knowledge of build systems like Buildroot, Yocto, Docker is preferred. Strong grasp of system-level components including RAM/ROM/CPU/GPU/MPU, drivers, connectivity stacks, modems, power systems, etc. What You ll Gain: A high-impact role at the heart of next-gen electric mobility innovation. Cross-functional collaboration with hardware, firmware, UX, and R&D experts. Exposure to cutting-edge technologies in IoT, AI/ML, embedded systems, and Android customization. A culture that rewards curiosity, bold ideas, and purposeful execution. Let s create the future of mobility together. Apply now to be part of the electric revolution at Ultraviolette Qualification : Bachelors/Masters in Computer Science, Electronics, or related field

Technical Project Manager Department: CoR Support Location: Bangalore About Acqueon: Acqueon is a leader in conversational engagement software, empowering customer-centric brands to proactively connect with consumers across voice, messaging, and email. Leveraging AI-driven technology, data platforms, and predictive models, we help over 200 global enterprises maximize every customer interaction improving sales, enhancing service, boosting collections, and fostering customer loyalty. At Acqueon, we re driven by a bold vision: to create friction-free, delightful, and referral-worthy customer experiences. Role Overview: We re seeking an experienced and dynamic Technical Project Manager to lead the successful deployment of Acqueon s solutions across enterprise clients. You will manage the full project lifecycle from discovery to go-live collaborating closely with cross-functional teams and ensuring timely, high-quality delivery of our customer engagement products. This role is remote-first but may occasionally require on-site visits to client locations. Key Responsibilities: Lead end-to-end management of Acqueon product implementation projects for enterprise clients. Guide and mentor a team of 2 4 implementation engineers through all project phases. Create, maintain, and monitor detailed project plans, identifying milestones, deliverables, dependencies, and timelines. Proactively identify, assess, and mitigate project risks and issues. Act as the primary liaison between the client, internal stakeholders, and technical teams. Drive internal and external communications, ensuring clarity and alignment at all project stages. Facilitate project status meetings, distribute meeting notes, and track action items. Build and maintain long-term client relationships, ensuring satisfaction post-deployment. Own the post-implementation relationship, advocating for the client and supporting ongoing success. Required Qualifications & Experience: 7+ years of experience managing complex technical projects, preferably in B2B SaaS or enterprise technology environments. Proven experience in client-facing roles, particularly in customer onboarding, implementation, or professional services. Ability to translate complex technical concepts into clear, actionable insights for stakeholders. Experience working with cross-functional, remote, and global teams including follow-the-sun support models. Familiarity with contact center technologies, CRM platforms, or communication APIs is a plus. Strong organizational and problem-solving skills, with a track record of on-time delivery. Excellent verbal and written communication skills; ability to communicate effectively with stakeholders at all levels. Hands-on experience with tools such as JIRA, Confluence, Trello, Asana, or MS Project. Preferred Experience: Experience working in growth-stage startups and scaling implementation/support functions. Background in managing Tier-1 support teams or technical escalations. Technical understanding of web-based applications, APIs, and enterprise software integration. Willingness to work in a 24/7 support model, including coordination with international clients and teams. Key Attributes for Success: Proactive and self-driven, with a get-it-done attitude. Able to multitask and prioritize in fast-paced environments. Passionate about customer success and delivering impactful outcomes. Adaptable leadership style and cultural awareness in working with global teams. Calm under pressure with a strong sense of ownership and accountability. If you're ready to make a significant impact in a high-growth, AI-driven environment and help shape the future of customer engagement, we d love to hear from you.

Position: Associate Product Manager Location: Bengaluru Department: Technology About the Role: We are seeking a highly motivated and detail-oriented Associate Product Manager to join our growing Product team. In this role, you will contribute to shaping and executing product strategies that enhance our delivery operations, customer experience, and internal tools within the logistics and courier domain. This is a great opportunity for someone who thrives in fast-paced environments and is passionate about building impactful products. Key Responsibilities: Collaborate with senior product managers to define and refine the product roadmap and long-term strategy. Partner with cross-functional teams (operations, technology, and business) to gather requirements and convert them into actionable product specifications. Support the full product lifecycle from ideation and design to development, testing, and launch. Analyze user behavior, business KPIs, and market trends to uncover new product opportunities. Ensure timely and smooth execution of product releases through effective documentation and stakeholder communication. Track product performance post-launch and gather feedback to drive continuous improvements. Requirements: 1 3 years of experience in product management, preferably in logistics, e-commerce, or technology-driven environments. Strong analytical and problem-solving abilities; data-driven decision-maker. Excellent communication and interpersonal skills; ability to work with diverse teams. Proven ability to manage multiple stakeholders and coordinate across functions. Basic understanding of Agile methodologies and product lifecycle management. Preferred Qualifications: Prior experience in logistics, supply chain, or delivery technology is a strong plus. Familiarity with tools like JIRA, Confluence, SQL, or product analytics platforms such as Mixpanel or Google Analytics. MBA or Bachelor's degree in Engineering, Business, or a related field. Qualification : MBA or Bachelor's degree in Engineering, Business, or a related field

Position: IT Automation Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a global leader in the Connected Operations Cloud, empowering organizations in physical operations such as transportation, logistics, construction, and manufacturing to unlock actionable insights from IoT data. With products that improve safety, efficiency, and sustainability, Samsara is at the forefront of digital transformation for industries that power the world. Role Overview As an IT Automation Engineer within Samsara s Business Technology Core IT team, you'll play a key role in streamlining internal IT systems and processes through automation, infrastructure-as-code, and modern DevOps practices. This position emphasizes cloud infrastructure, scripting, CI/CD, and SaaS system integration to support high-growth scalability and efficiency across Samsara's enterprise environment. This hybrid role requires 3 days per week in the Bengaluru office and 2 days remote, operating in India Standard Time (IST). Key Responsibilities Automation & Development Design and build automation scripts and services using Python, Bash, or JavaScript (Node.js). Automate repetitive IT operations across internal platforms, SaaS tools, and cloud infrastructure. Develop and deploy Infrastructure-as-Code (IaC) using Terraform or CloudFormation for AWS environments. Cloud & DevOps Engineering Manage and provision AWS services such as Lambda, EC2, S3, RDS, ECS, API Gateway, etc. Build and maintain CI/CD pipelines and implement containerized solutions using Docker. Implement observability and monitoring solutions using tools like CloudWatch and Splunk. Collaboration & Strategy Partner cross-functionally with IT, security, and business systems teams. Lead strategic automation initiatives to improve IT efficiency at scale. Write and maintain clear documentation for automated workflows and tooling. Minimum Qualifications Bachelor's degree in Computer Science, IT, or a related field. 5+ years in IT automation, DevOps, or software development roles. Strong scripting skills in Python, JavaScript (Node.js), or Go. Hands-on experience with AWS services and IaC tools (Terraform preferred). Experience with SaaS ecosystems like Google Workspace, Okta, Slack, Zoom, GitHub, Zendesk. Proficient in version control using Git/GitHub and building CI/CD pipelines. Strong communication and cross-functional collaboration skills. Preferred Qualifications Familiarity with Atlassian tools (Jira, Confluence), OpsGenie, StatusPage. Experience with Splunk and monitoring large-scale cloud systems. Exposure to Google Cloud Platform (GCP). Experience leading end-to-end internal application development projects. Qualification : Bachelor's degree in Computer Science, IT, or a related field

Job Title: Lead Business Analyst / Product Owner Location: Bangalore, India Experience: 8 12 Years Employment Type: Full-Time Role Overview: We are seeking a dynamic and experienced Lead Business Analyst / Product Owner to lead the strategic planning and delivery of high-value products in the payments domain. The ideal candidate will bridge business objectives with technical execution, ensuring seamless communication between stakeholders, development teams, and end-users. This role is critical in shaping product vision, driving agile practices, and delivering meaningful solutions aligned with business goals. Domain Expertise: Candidates must have hands-on experience in payments-related projects or the financial services domain. Key Responsibilities: Requirement Gathering & Analysis: Engage with stakeholders to gather and analyze business needs and translate them into clear and actionable requirements. Prepare functional and non-functional specifications, user stories, process maps, and wireframes. Ensure alignment between business expectations and technical deliverables. Product Ownership & Backlog Management: Own and manage the product backlog with a focus on continuous grooming and prioritization. Develop, articulate, and communicate the product vision, strategy, and roadmap. Define user stories, acceptance criteria, and epics that drive value and deliver outcomes. Stakeholder Collaboration: Act as a key liaison between business stakeholders and technical teams, ensuring shared understanding of product goals. Conduct and facilitate sprint planning, reviews, and retrospectives in collaboration with cross-functional teams. Ensure seamless coordination among developers, testers, UX designers, and business teams. Testing & Validation: Lead User Acceptance Testing (UAT) and validate that product features meet stakeholder requirements. Track feedback from end users and incorporate into the backlog for iterative improvements. Ensure that solutions are aligned with business objectives and customer needs. Market Research & Strategy: Analyze market trends, competitor offerings, and customer feedback to drive data-informed product decisions. Define and monitor key performance indicators (KPIs) and product success metrics. Support product launch planning and go-to-market strategies. Required Skills & Qualifications: Experience: 8 12 years in business analysis, product ownership, or related roles. Education: Bachelor's or Master s degree in Business, Computer Science, or a related discipline. Technical Skills: Strong experience working in Agile environments (Scrum/Kanban). Proficiency in tools such as JIRA, Confluence, Figma, or Trello. Good understanding of APIs, databases, and system integrations (preferred). Soft Skills: Excellent communication, stakeholder engagement, critical thinking, and problem-solving capabilities. Preferred Qualifications: Relevant certifications such as CBAP, CSPO, or PMI-PBA. Experience with UX/UI principles and wireframing tools. Working knowledge of SQL for data analysis is a plus. Qualification : Bachelor's or Masters degree in Business, Computer Science, or a related discipline.

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Senior IT Operations Engineer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Staff Finance Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader advancing industrial digital transformation through AI and data with flagship products like Cognite Atlas AI and Cognite Data Fusion. We are recognized as innovators and partners of choice in sectors including Oil & Gas, Chemicals, Pharma, and Manufacturing. Role Overview Join Cognite s Global IT Operations team in Bengaluru, where you will design, deploy, and maintain cloud infrastructure and IT systems critical to business operations. Your role will encompass managing Azure and SaaS platforms, automating processes, troubleshooting complex issues, and collaborating with teams to enable seamless IT services. Key Responsibilities Architect and manage cloud infrastructure solutions across Microsoft Azure, Google Workspace, and Atlassian tools. Handle IAM, user provisioning, and SaaS management with in-depth expertise in Microsoft Intune, Jamf Pro, and security tools. Develop automation using Terraform, PowerShell, Python, and manage CI/CD pipelines with GitHub. Provide hands-on support including access management, technical troubleshooting, and resolving issues across diverse SaaS platforms (Azure, GWS, Atlassian, Slack). Document IT processes and collaborate with internal teams to enhance IT operations. Your Profile 5 8 years experience in IT Cloud Infrastructure and IT Operations. Strong expertise in Microsoft EntraID, Intune, Azure, Google Workspace, and Atlassian products (Jira, Confluence). Proficient in scripting and automation with PowerShell, Python, Terraform, and GitHub version control. Experience with ITSM tools, preferably Jira Service Management. Bachelor s or Master s degree in IT or related field. Collaborative, service-minded, and patient with problem-solving and troubleshooting. Comfortable working with Windows and macOS environments, and security tools like Microsoft Defender and Jamf Protect. Diverse global team with 70+ nationalities and strong DEI focus. Modern, vibrant office environment in Bengaluru with hybrid work flexibility. Flat organization providing direct access to decision-makers. Work on innovative projects impacting major industries worldwide. Engage in an active community and partner ecosystem. Qualification : Bachelors or Masters degree in IT or related field.

Job Title: Project Manager Company: Cognite Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Project Management EMEA Employment: Full-Time | Hybrid About Cognite: Cognite is a global SaaS leader in AI-powered industrial digital transformation, known for its flagship products Cognite Data Fusion and Cognite Atlas AI. We serve heavy asset industries like Oil & Gas, Power, and Manufacturing, enabling data-driven operational efficiency and sustainability. Role Overview: As a Project Manager in Cognite s Global Customer Success (GCS) team, you will lead and coordinate digital transformation projects for customers in MENA and SEA regions. You will work closely with Data Scientists, Solution Architects, Domain Experts, and engineering teams to deliver impactful solutions. You serve as the vital link between customers and internal teams, managing project execution, risk, communication, and budgets. Typical Responsibilities: Lead and manage SaaS and software projects on a global scale. Coordinate across multiple stakeholders including customers, partners, and internal teams. Facilitate design thinking and workshops using tools like MIRO. Monitor project progress, risks, and communicate status to senior management. Implement governance frameworks to ensure compliance and success. Foster strong customer and partner relationships. Navigate complex stakeholder environments and resolve challenges. Support projects involving IoT, cloud solutions, machine learning, and AI applications. Travel as needed to support project goals. Requirements: Bachelor s or Master s degree in Engineering, Computer Science, Business, Math, or related field. 7+ years of SaaS or software project management experience at global scale. Proficient with project management tools like JIRA, Confluence, Azure DevOps, Trello, MIRO. Experience or consulting background in Oil & Gas or Manufacturing domain is a plus. Proven ability in risk management, stakeholder engagement, and team leadership. Comfortable working in ambiguous environments and adding structure to delivery. Excellent communication and presentation skills, including to executives. Willingness to travel internationally. Familiarity with IoT, cloud, AI/ML projects is advantageous. Work in a diverse, inclusive environment with 70+ nationalities. Modern hybrid workplace with flat hierarchy and direct decision-maker access. Join ambitious global projects with some of the best minds in the industry. Enjoy a culture emphasizing impact, ownership, and relentless innovation. Excited to lead digital transformation projects that shape the future of industry? Apply now to join Cognite s global community! Qualification : Bachelors or Masters degree in Engineering, Computer Science, Business, Math, or related field.

GenAI Engineer Location: Bangalore, India About the Team Rubrik s IT team is at the forefront of AI-powered transformation, focused on building intelligent automation and scalable data solutions to support the company s mission. As part of the newly established IT AI team, you ll help develop AI agents and workflows to unlock the full potential of generative AI in data engineering. About the Role We re seeking a GenAI Engineer to join our Data Engineering team, specializing in the development and deployment of AI agents and workflows powered by large language models (LLMs). You ll be responsible for integrating data sources, developing MCP clients/servers, and collaborating with cross-functional teams to drive GenAI adoption across the organization. Key Responsibilities Design and implement data integrations using MCP protocols or traditional data extraction methods Build scalable data pipelines for GenAI model training and deployment using tools like Snowflake Cortex, Gemini Agentspace, and Databricks LLM (Mosaic AI, RAG, Model Serving) Ensure high standards of data quality, integrity, and scalability for both structured and unstructured AI workloads Collaborate with business, data engineering, and application development teams to create AI-enabled products Integrate pipelines into existing infrastructure for seamless data flow and analytics Support high-quality data products tailored for AI and machine learning workflows Required Experience 1+ years building AI Agents or working with platforms like Snowflake Cortex, Gemini Agentspace, or similar open-source frameworks 3+ years in data engineering with a focus on AI/ML workloads 5+ years in data analytics using Snowflake or Databricks Strong programming skills in Python, Java, or Scala Familiarity with data storage, APIs, and cloud configurations Experience with data governance and scalable system design Solid understanding of LLMs, transformers, and frameworks such as LangChain Strong analytical and problem-solving skills in a dynamic environment Preferred Qualifications Proven experience building AI Agents and agentic workflows Understanding of MCP and Agent2Agent protocols Knowledge of generative model architectures and applications in data engineering Familiarity with data security and governance best practices in GenAI Experience with Agile methodologies and tools such as Jira and GitHub Join Us in Securing the World s Data Rubrik (NYSE: RBRK) is committed to delivering Zero Trust Data Security. Our ML-powered platform protects data across enterprise, cloud, and SaaS applications, helping organizations stay resilient against cyberattacks and disruptions.

GenAI Engineer Location: Bangalore, India Office About the Team Rubrik's IT team is driving AI-powered transformation to enable smarter automation and scalable data solutions that protect and empower the company's mission. As part of the newly formed IT AI team, you'll be instrumental in developing AI agents and workflows to unlock the potential of generative AI in data engineering. About the Role We are seeking an experienced GenAI Engineer to join our Data Engineering team, focusing on building and deploying AI agents and workflows powered by large language models (LLMs). You will integrate data sources and develop MCP clients/servers to support LLM-based bots, collaborating closely with data scientists, engineers, and business teams to enhance GenAI adoption and deliver advanced data solutions. Key Responsibilities Design and develop data integrations using MCP protocols or traditional extraction methods. Build scalable data pipelines for GenAI model training and deployment using tools like Snowflake Cortex, Gemini Agentspace, and Databricks LLM (Mosaic AI, RAG, Model Serving). Ensure data quality, integrity, and scalability for AI workloads involving both structured and unstructured data. Collaborate with business teams, data engineers, and application developers to create products that streamline processes and drive growth. Integrate data pipelines with existing infrastructure to enable seamless data flow and analytics. Support the data engineering team in producing high-quality data products for AI workloads. Experience You'll Need 1+ year of experience building AI agents or using Snowflake Cortex, Gemini Agentspace, or similar open-source tools. 3+ years of experience in data engineering focused on AI/ML workloads. 5+ years of experience in data analytics with Snowflake or Databricks platforms. Strong programming skills in Python, Java, or Scala. Familiarity with data storage solutions (Snowflake, Databricks) and APIs. Experience with cloud configuration and data governance. Knowledge of large language models (transformers) and frameworks like LangChain. Strong problem-solving skills and ability to thrive in a fast-paced environment. Preferred Qualifications Experience building AI agents and agentic workflows. Knowledge of MCP and Agent2Agent protocols. Understanding of generative models and their applications in data engineering. Familiarity with data governance and security best practices for GenAI workloads. Experience with Agile methodologies and collaboration tools like Jira and GitHub. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is dedicated to securing the world's data with Zero Trust Data Security.Our platform, powered by machine learning, protects data across enterprise, cloud, and SaaS applications, helping businesses stay resilient against cyberattacks and operational disruptions.

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Job Title: Operations Analyst Location: Bengaluru, India Company: ShopUp About ShopUp ShopUp is Bangladesh s leading full-stack B2B commerce platform for small businesses. With a mission to empower underserved retailers through technology, logistics, and financial services, ShopUp builds end-to-end infrastructure to solve core supply chain problems. Our India-based tech and data teams play a critical role in scaling intelligent, data-driven solutions across our platform. Role Overview We are looking for a performance-driven Operations Analyst to join our Bengaluru team. The ideal candidate will have a strong foundation in data analytics, a clear understanding of B2B commerce and logistics models, and the ability to drive cross-functional collaboration using insights derived from operational metrics. Key Responsibilities Analyze end-to-end operational data to identify bottlenecks, inefficiencies, and opportunities for optimization. Define and monitor operational KPIs; create dashboards that track performance across functions and geographies. Collaborate closely with finance, business, and tech/product teams to align operations with strategic business goals. Quantify the financial impact of inefficiencies and support data-driven decision-making for process improvements. Partner with product and operations teams to develop and refine SOPs to streamline workflows. Support the execution and tracking of operational enhancement projects through data and insights. Prepare regular performance dashboards and reports for senior leadership and key stakeholders. Qualifications Education: Bachelor s degree in Engineering, Data Science, Economics, or a related field. Experience: 3 5 years of relevant experience in operations, logistics, or business analysis, preferably in a B2B commerce or supply chain-focused organization. Key Skills Strong data analysis and problem-solving skills; ability to perform root cause analysis (RCA) and recommend actionable solutions. Proficiency in SQL (MS SQL, PostgreSQL, or MongoDB) for advanced queries and data extraction. Expertise in Excel/Google Sheets with experience in complex data modeling. Experience with BI and dashboarding tools (e.g., Power BI, Tableau, Looker Studio). Working knowledge of Python, R, or Go for data manipulation is a plus. Familiarity with ERP/CRM workflows and systems. Experience with project management tools (e.g., JIRA, Trello, Asana). Strong interpersonal and communication skills, with an ability to work cross-functionally and present insights to non-technical stakeholders. Be part of a fast-growing tech-first company solving real-world problems in emerging markets. Work alongside a talented and mission-driven team across India and Bangladesh. Enjoy a collaborative work culture with autonomy, growth opportunities, and continuous learning.

Position: Data Integration Developer Talend Location: Bangalore Employment Type: Full-time Experience Required: 4 to 7 years Overview: We are seeking a Data Integration Developer with strong expertise in Talend to join our growing data engineering team. This role is ideal for professionals who are passionate about designing and building robust, scalable ETL/ELT pipelines and integrating enterprise data across cloud and on-premise platforms. You will work closely with data architects, business analysts, and reporting teams to support data transformation, integration, and analytics efforts. Key Responsibilities: ETL/ELT Solutions Development: Design, develop, and deploy scalable ETL/ELT processes using Talend Data Integration (on-prem and cloud). Data Transformation & Integration: Implement data transformation using stored procedures and other data processing techniques. Report Development Support: Collaborate with reporting teams to support dashboard/report creation using tools like MicroStrategy and Power BI. Documentation & Data Governance: Create detailed pipeline documentation, configurations, and data workflows. Performance Optimization: Monitor pipeline performance, identify bottlenecks, and troubleshoot data integration issues. Essential Skills: Hands-on experience with Talend Suite (Talend Data Integration, Talend Cloud) Experience with Snowflake and writing Stored Procedures Knowledge of ETL/ELT design, data warehousing, and data modeling Familiarity with JSON, XML, CSV data formats Experience with data quality frameworks and job monitoring/scheduling tools Proficiency in Agile methodology and tools like JIRA Desirable Skills: Experience with reporting tools such as MicroStrategy and Power BI Skills in scripting languages: Python, Java, or Shell Understanding of cloud platforms (AWS, GCP, Azure) and related data services Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field Minimum of 3+ years of Talend development experience Qualities We Value: Strong verbal and written communication skills Experience in Agile and cross-functional team environments Problem-solving mindset and ability to work under minimal supervision Quick learner with a passion for data and process improvement Work with modern cloud data integration and enterprise tools Collaborate with global clients and expert teams Be part of cutting-edge data platform transformation initiatives Apply today and be part of our mission to deliver next-gen, data-driven insights. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Position: Talend Data Engineer Location: Bangalore, India Employment Type: Full-time Experience Required: 4 to 9 years Purpose of the Position: As a Talend Data Engineer, you will be responsible for designing, developing, and managing scalable ETL/ELT data pipelines both on-premise and in the cloud. You will work with technologies such as Talend Suite, Snowflake, and reporting tools to support high-impact data integration and business intelligence initiatives. Key Responsibilities: ETL/ELT Development: Design, develop, and deploy ETL/ELT workflows using Talend Data Integration and Talend Cloud. Data Transformation: Apply stored procedures for accurate and structured data processing. Reporting: Build reports using MicroStrategy and Power BI to support decision-making. Documentation: Maintain detailed documentation for pipelines, configurations, and processes to ensure data integrity and quality. Performance Monitoring: Monitor and optimize data pipelines, resolving data-related issues swiftly. Essential Skills: Hands-on experience with Talend Suite (Talend Data Integration, Talend Cloud). Strong skills in Snowflake and writing Stored Procedures. Expertise in ETL/ELT processes, data warehousing, and data modeling. Familiarity with data quality frameworks and job scheduling tools. Proficient in handling data formats like JSON, XML, CSV, and Parquet. Knowledge of Agile methodologies and tools such as JIRA. Desirable Skills: Experience with BI tools like MicroStrategy and Power BI. Proficiency in scripting languages such as Python, Java, or Shell scripting. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and cloud-based data services. Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. 6+ years of relevant experience with Talend and data engineering projects. Key Qualities: Strong consulting, writing, and presentation skills. Self-organized and collaborative in cross-functional teams. Open to feedback and iterative improvement. Effective communicator with clients across geographies. Analytical mindset with a research-oriented approach. Apply now and become part of a high-performing team delivering scalable data solutions across industries! Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Join Us in Reshaping the Future of Data Storage We re on the cutting edge of the tech industry, revolutionizing the data storage landscape. At Pure Storage, you ll lead with innovation, grow alongside us, and collaborate with the brightest minds in the industry. If you re passionate about transforming the tech world and ready to make a lasting impact, come join us! The Challenge: The Pure Storage Technical Writing Team is looking for a strong leader to drive the next level of our technical content. As a leader within the team, you will manage talented technical writers, enhance documentation processes, and deliver world-class technical content. If you're creative, organized, and eager to solve customer problems, this role is for you. Key Responsibilities: Lead & Inspire: Manage and grow a transformative team of technical writers to deliver exceptional documentation for Pure Storage. End-to-End Documentation: Own and continuously improve the documentation process, including release notes, user guides, API guides, and more. Analytics & Reporting: Use analytics tools to measure the effectiveness of your content, providing reports and recommendations for improvement. Collaborative Partnerships: Build strong relationships with product and engineering teams to stay up-to-date on new features and products. Product Expertise: Become a subject matter expert in Pure Storage technology and use this knowledge to produce high-quality documentation. Customer-Centric Content: Develop content plans that target customer pain points, focusing on delivering documentation that enhances the user experience. Career Growth: Foster a career path for yourself and your team, continuously building knowledge and expanding horizons. What You ll Need to Bring: Leadership Experience: 2+ years managing a technical writing team, with a vision for advancing the organization to the next level. Technical Writing Expertise: 5+ years of software technical writing experience, with a strong understanding of documentation processes and tools. Metrics-Driven: Ability to create and analyze key performance metrics to improve individual and team outcomes. Mentorship Skills: Proven ability to mentor and guide writers, optimizing team performance. Technology Enthusiast: Passion for adopting new technologies, such as AI, to enhance team productivity and content quality. Writing Excellence: Exceptional writing, editing, and communication skills in English, with experience maintaining a corporate style guide. DITA & CMS Proficiency: Familiarity with working in a DITA environment and using content management systems (CMS) and authoring tools. Collaboration Skills: Strong interpersonal abilities to work effectively with writers, engineers, program managers, QA engineers, and support teams. Organizational Skills: Ability to manage multiple projects simultaneously, delivering quality content on time, even under tight deadlines. Familiarity with Tools: Experience using JIRA, Confluence (Wiki), and working in Agile environments. Team-Oriented: A collaborative, cross-functional mindset with a sense of ownership and energy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who are passionate about innovation. Pure Growth: We provide the space and support for you to grow alongside us, contributing to something meaningful. We ve been recognized in Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We value collaboration, team building, and putting the greater good ahead of ego.

Job Title: Application Developer - ETL and Data Management Introduction: In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a wide range of public and private sector clients globally. Our delivery centers leverage locally-based skills to help clients drive innovation and the adoption of new technologies. A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the world. You will work with leaders across industries to improve the hybrid cloud and AI journeys for some of the most innovative and valuable companies worldwide. Your ability to make a meaningful impact for clients is enabled by our strategic partner ecosystem and robust technology platforms, including Software and Red Hat. Curiosity and a constant quest for knowledge are key to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, explore new ideas, and come up with creative solutions that result in groundbreaking impact for a wide network of clients. Our culture is built on evolution and empathy, focusing on long-term career growth and development in an environment that values your unique skills and experience. Your Role and Responsibilities: ETL Workflow Development: Develop and implement ETL workflows by creating ETL jobs, and data models in datamarts using technologies such as Snowflake, DBT, Unix, and SQL. Batch Processing Redesign: Redesign Control M Batch processing for ETL job builds to run efficiently in a production environment. System Evaluation and Improvement: Study the existing system to evaluate its effectiveness and design new systems to improve workflow efficiency. Business Program Analysis & Support: Perform requirements identification, business program analysis, testing, and system enhancements while providing production support. Agile Environment: Work effectively in an Agile environment and gain familiarity with tools such as JIRA and SharePoint. Client Interaction: Good written and verbal communication skills are essential as you will interact directly with client counterparts to understand requirements and provide solutions. Required Technical and Professional Expertise: Experience: A minimum of 3 years of experience in developing ETL applications, implementing workflows, and creating data models using Snowflake, DBT, Unix, and SQL technologies. Agile Environment: Strong understanding of working in an Agile environment and proficiency in tools like JIRA and SharePoint. Problem-Solving Skills: Ability to manage change and proven time management skills. Strong interpersonal skills to contribute effectively to team efforts. Continuous Learning: Stay up-to-date with technical knowledge by attending educational workshops and reviewing relevant publications. Preferred Technical and Professional Expertise: ETL Development: Experience in developing triggers, functions, and stored procedures to support ETL workflows. Impact Analysis: Assist with impact analysis of changing upstream processes on the Data Warehouse and reporting systems. ETL & Reporting Support: Participate in the design, testing, support, and debugging of new and existing ETL and reporting processes. Data Profiling & Troubleshooting: Perform data profiling and analysis using a variety of tools, troubleshoot and support production processes, and maintain documentation. Innovation: Be part of a team that drives global change and leverages cutting-edge technologies to solve complex problems. Growth: Gain access to continuous learning and career development opportunities to further your expertise in data management and cloud technologies. Collaboration: Work with a diverse team in a collaborative environment that values new ideas and creative solutions. Global Impact: Your work will contribute to improving business operations and technological advancements for clients around the world. If you're passionate about driving innovative solutions, working with a variety of clients, and continuously evolving your skills, IBM Consulting is the perfect place for you to advance your career.