Supporting Operational Teams Jobs in Bengaluru

Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)

Engineering Manager, Collections Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, enabling over 40 million developers and 500,000 organizations, including 98% of the Fortune 500, to design, test, and collaborate on APIs efficiently. Founded in Bengaluru and headquartered in San Francisco, Postman simplifies the API lifecycle to help teams build better APIs, faster. The Opportunity The Collections team is at the heart of Postman s platform, enabling seamless API collaboration for millions of users. We manage tier-0/1 critical systems handling ~21M requests daily, supporting pillars like API development, testing, prototyping, discovery, distribution, and change management. We are seeking an experienced Engineering Manager to take Collections to the next level leading technical strategy, scaling systems, improving user experience, and growing a high-performing team. This role combines technical leadership, people management, and product vision, directly impacting Postman s growth and user engagement goals. Key Responsibilities Leadership & Team Development Grow and mentor engineers, aligning career growth with business goals. Participate in recruiting, hiring, and onboarding top engineering talent. Define and measure team performance with clear OKRs and real-time feedback. Technical & Strategic Ownership Drive engineering strategy and roadmap for the Collections team. Lead design and code reviews, ensuring high standards across frontend and backend systems. Ensure product reliability, performance, security, and 99.99% availability. Prioritize multi-quarter roadmaps while balancing technical constraints and business needs. Collaboration & Cross-functional Impact Partner with Product, Design, and Engineering teams to deliver a unified, high-quality API collaboration experience. Champion operational and customer excellence through incident management, performance monitoring, and UX issue resolution. About You Experience & Skills Bachelor s degree in Computer Science or equivalent practical experience. 7+ years of software development experience (C, C++, Java, JavaScript, NodeJS). 3+ years in technical leadership roles building impactful products. 2+ years in people management. Experience with microservices architecture and scalable systems. Exceptional written, verbal communication, and stakeholder management skills. Empathetic, collaborative, and committed to creating a positive team culture. Nice-to-Have Experience building customer-focused products at scale. Familiarity with standardizing engineering processes in a growing organization. Flexible hybrid work model with a collaborative and inclusive team. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. Opportunities for growth, ownership, and making a measurable impact on Postman s global platform. Our Values Curiosity: Explore boldly and innovate. Transparency: Communicate openly about successes and failures. Focus: Align work with Postman s larger vision. Inclusion: Every team member s voice matters. Excellence: Deliver high-quality products and experiences. Qualification : Bachelors degree in Computer Science or equivalent practical experience

Operations Executive Location: Bengaluru Work Type: Full-Time Role Summary As an **Operations Executive**, you will be integral in managing day-to-day business operations, ensuring seamless workflows, coordinating across departments, and supporting management in driving organizational success. Key Responsibilities Oversee daily operational activities to ensure efficient workflow and timely task completion. Coordinate with internal teams to facilitate smooth communication and project execution. Monitor operational performance and recommend process improvements to boost efficiency. Maintain accurate records, reports, and documentation related to operations. Assist in developing and implementing policies, procedures, and enhancements. Manage vendor relations, procurement, and inventory tracking as needed. Prepare and present regular operational reports to management. Troubleshoot operational challenges and provide prompt solutions. Requirements Graduate degree in Engineering, Supply Chain, or related fields. 0-1 years of experience in B2B or SaaS implementation preferred. Ability to balance attention to detail with a strategic, big-picture mindset. Strong communication and interpersonal skills to engage diplomatically across all levels. Understanding of customer/client requirements. Excellent soft skills including time management, prioritization, and delegation. Knowledge of Supply Chain Management (SCM) is a plus. Creative thinker with energy to introduce new ideas and innovations. Self-motivated, responsible, and capable of working independently. Highly organized with the ability to manage multiple tasks efficiently. Qualification : Graduate degree in Engineering, Supply Chain or related fields

Position: Finance Controller Location: Bangalore Experience: 8-10 years Company Overview: Our vision is to be the leading EdTech company transforming engineering education across India. We aim to provide every engineering student access to holistic, industry-relevant education that boosts skills and employability. Through innovation, we bridge the gap between academia and industry, shaping highly skilled professionals to contribute to national development. Position Overview: We are looking for an experienced Finance Controller to lead and oversee the financial operations of our fast-growing EdTech company. This role involves managing corporate accounting, regulatory and financial reporting, budgeting, forecasting, and developing internal controls. You will provide financial insights and business analytics to support strategic decision-making and drive organizational growth. Key Responsibilities: Financial Management: Oversee all financial operations: accounting, budgeting, forecasting, cash flow, and reporting. Ensure accurate financial statements in compliance with GAAP/IFRS and regulatory requirements. Prepare and present monthly, quarterly, and annual financial reports to senior management and stakeholders. Monitor cash flow, working capital, and capital expenditures. Budgeting & Forecasting: Lead the annual budgeting process with department collaboration. Prepare rolling forecasts and variance analyses; highlight trends and insights for leadership. Conduct financial planning and analysis to support business growth and operational efficiencies. Internal Controls & Compliance: Develop and monitor financial policies, procedures, and controls to safeguard assets and ensure compliance. Coordinate internal and external audits for timely and accurate completion. Ensure adherence to tax laws, statutory reporting, and financial regulations. Strategic Business Partnering: Collaborate with executives to provide financial guidance and insights supporting strategic initiatives. Analyze business drivers, operational trends, and market conditions to deliver actionable insights. Support fundraising, M&A, and investment decision-making processes. Team Leadership: Manage and mentor the finance and accounting team, promoting a collaborative and performance-driven culture. Drive continuous improvements in financial processes, reporting, and team skills development. Qualifications: Education: Bachelor s degree in Accounting, Finance, or related field required. Master s degree or MBA in Finance is a plus. Professional certifications such as CA, CPA, or CMA highly preferred. Experience: 8-10 years in financial management, preferably in EdTech, technology, or startups. Proven expertise in financial planning, budgeting, forecasting, and analysis. Experience managing audits, tax compliance, and regulatory reporting. Prior experience leading and developing finance teams. Skills & Competencies: Strong knowledge of GAAP/IFRS and financial reporting standards. Expertise in financial modeling, data analysis, and business analytics. Familiarity with accounting software (e.g., QuickBooks, NetSuite) and financial management systems. Excellent communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced environment managing multiple priorities and deadlines. Qualification : Bachelors degree in Accounting, Finance, or related field required.

Position: Senior Development and Demo Applications Administrator Location: Bangalore, India Shift: 2 PM 11 PM IST (EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, helping over 400,000 customers streamline operations by connecting data, processes, applications, and experiences using its AI-powered automation platform. Workato is widely recognized by Forbes, Deloitte, Quartz, and Business Insider as a top startup to bet your career on. Work at the forefront of AI-driven automation in a high-impact, fast-growing environment. Thrive in a flexible, collaborative, innovation-first culture. Enjoy world-class perks while contributing to meaningful work that empowers businesses worldwide. Your Role As a Senior IC overseeing 150+ demo applications, you ll be pivotal in supporting Workato s technical teams including Product, Presales, Postsales, and Customer Support. You ll manage the lifecycle of demo apps, ensure operational excellence, and optimize for scale through automation, governance, and budgeting. Key Responsibilities Governance & Admin Manage lifecycle and governance of 150+ demo applications. Set policies for usage, compliance, and security. Administer user access, permissions, licenses, and complex configurations. Support & Enablement Act as go-to expert for all demo app support, requests, and issues. Train users and build documentation to scale adoption and reduce friction. Collaborate with technical teams to ensure integrations run smoothly. Budgeting & Procurement Define and manage budgets for demo tools and services. Own vendor engagement and procurement with support from sourcing teams. Monitor license renewals and negotiate terms proactively. Setup & Automation Set up new instances aligned with business goals. Implement automation for repetitive admin tasks (e.g., user provisioning, license allocation, workspace setup). Contribute to greater efficiency and systematization of demo environments. What You Bring Technical Skills & Experience 5+ years in application administration or IT governance. Hands-on experience in complex app configurations, user/permission/license management. Strong budgeting, procurement, and vendor management experience. Familiar with IDPs (Okta), SSO, MFA, OAuth2.0, OpenID Connect, SAML. Exposure to orchestration, BPM, or automation platforms a big plus. Excellent documentation, troubleshooting, and process improvement skills. Soft Skills Organized, proactive, and detail-oriented. Excellent communicator and team collaborator. Tech-savvy with a customer-first mindset. Strong analytical and problem-solving capabilities.

Job Title: Facilities Manager Location: Bengaluru Role Overview The Facilities Manager ensures the smooth, safe, and sustainable operation of all physical infrastructure and services supporting the organization s activities. This role requires a blend of technical expertise, leadership, strategic vision, and a commitment to sustainability, safety, and operational excellence. Key Responsibilities 1. Communication & Leadership Lead and coordinate teams across maintenance, cleaning, security, and other facility-related functions. Delegate tasks effectively and maintain clear communication channels within teams and with other departments. Propose facility improvements and collaborate with stakeholders to implement solutions. 2. Technical Proficiency & Maintenance Oversee operation and maintenance of facility machinery and systems including electrical systems, HVAC, generators, boilers, and IT infrastructure. Conduct regular assessments and troubleshoot issues promptly to minimize downtime and ensure cost-effective operations. Manage vendor relationships for equipment servicing and maintenance contracts. 3. Safety & Crisis Management Develop and implement safety protocols, emergency response plans, and hazard mitigation strategies. Monitor compliance with safety regulations and standards to provide a secure work environment. Coordinate security services and ensure technological systems (CCTV, alarms, etc.) are operational. 4. Sustainability Initiatives Evaluate and improve energy efficiency across facilities (e.g., lighting, insulation, windows). Implement eco-friendly cleaning practices and promote recycling and waste reduction programs. Conduct sustainability training and hire contractors aligned with environmental goals. 5. Team & Conflict Management Manage schedules, workflow, and performance of maintenance, cleaning, and security teams. Resolve conflicts and promote a collaborative work culture. 6. Budgeting & Financial Oversight Prepare and manage the facilities budget, balancing operational efficiency with cost constraints. Plan for equipment lifecycle management, staffing, training, and other necessary expenditures. 7. Analytical Thinking & Strategic Planning Analyze operational data to optimize resource allocation and process improvements. Conduct risk assessments and safety audits to guide facility enhancements. Set goals aligned with organizational priorities and monitor progress. 8. Networking & Professional Development Build and maintain relationships with vendors, contractors, and industry professionals. Stay updated on emerging technologies, innovations, and regulatory changes affecting facilities management. Leverage network insights to improve facility operations and team capabilities. 9. Vision & Innovation Develop and execute a forward-looking facilities strategy aligned with the company s mission and growth objectives. Promote a culture of continuous improvement and innovation within the facilities team. Required Skills and Qualifications Proven experience in facilities management or related role. Strong technical knowledge of building systems, electrical, HVAC, and maintenance operations. Excellent communication and team leadership skills. Proficient in budgeting, financial planning, and vendor management. Demonstrated ability to manage safety protocols and emergency preparedness. Analytical mindset with strong problem-solving skills. Commitment to sustainability and eco-friendly practices. Preferred Qualifications Degree in Engineering, Facilities Management, or related field. Certification in Facility Management (e.g., IFMA, BIFM) is a plus. Experience with modern facility management software and tools. Knowledge of local safety and environmental regulations. Qualification : Degree in Engineering, Facilities Management, or related field.

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Job Title: Associate Credit Card Operations Location: Bengaluru, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company transforming how banks and fintechs design and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the industry s first fully cloud-native and API-enabled banking stack. It integrates issuance, processing, lending, fraud & risk, and more into a single-vendor platform. With over 15 million cards issued globally, Zeta enables banks to deliver: Rich, digital-first experiences Hyper-personalized card programs Rapid deployment via web-based product configurators API-based innovation and scalability Intuitive, modern back-office systems Advanced regulatory and compliance tools We re trusted by major banks and fintechs globally and backed by investors like SoftBank and Mastercard, with a $1.5 billion valuation and a team of 1700+ employees, over 70% in R&D. About the Role Zeta is collaborating with HDFC Bank to manage and operate a modern credit card program built on the Zeta Platform. We are seeking dynamic professionals to join our Credit Card Business Operations Unit, supporting critical functions such as onboarding, dispute handling, reconciliation, and end-to-end lifecycle management of credit card customers. This is an exciting opportunity to be part of a growing, innovation-driven team that is reshaping banking operations. Key Responsibilities Operations Oversight: Monitor and resolve onboarding, delivery, and dispatch issues for new credit card customers. Dispute & Fraud Resolution: Handle fraud and dispute cases in compliance with process and regulatory timelines. Reconciliation & Settlement: Manage transaction settlement processes and ensure accurate reconciliation of accounts. Lifecycle Management: Oversee credit card lifecycle processes, including account maintenance, repayment tracking, credit balance refunds, and closures. Stakeholder Coordination: Collaborate with internal and external teams (e.g., product, engineering, bank partner) to resolve operational issues effectively and on time. Skills & Competencies Strong communication and interpersonal skills. Customer-first mindset with a proactive problem-solving approach. High level of accountability and attention to detail. Ability to manage time effectively in a fast-paced and dynamic environment. Qualifications & Experience Education: Graduate degree in any discipline. Experience: 1 5 years of relevant experience in Credit Card Operations, Customer Servicing, or Banking Operations. Prior exposure to onboarding, dispute management, settlements, and lifecycle operations in cards domain is highly preferred. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We encourage individuals from all backgrounds, communities, and identities to apply. Qualification : Graduate degree in any discipline.

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Data Privacy Compliance Specialist Location: Bangalore, India Office About the Team Rubrik s Legal Team is at the heart of our mission to secure the world s data. We provide essential guidance across contract management, intellectual property, employment law, privacy, trade compliance, and litigation. Our team thrives on open debate, innovation, and ownership, contributing to building an iconic company. Rubrik is growing rapidly and evolving join us to be unstoppable, together. About the Role Rubrik is looking for a Data Privacy Compliance Specialist to strengthen and manage our global privacy program. The ideal candidate will have hands-on experience with privacy management accountability frameworks (PMAF), compliance auditing, and implementing data protection practices aligned with evolving global regulations. This role requires working collaboratively across procurement, engineering, product management, legal, and information security teams worldwide to maintain compliance and mitigate privacy risks. What You ll Do Conduct internal and coordinate external privacy audits as needed. Assess and monitor privacy compliance of third-party vendors and service providers. Continuously review data handling practices to ensure compliance with internal policies and global regulations. Develop, maintain, and enforce data privacy policies and procedures aligned with legal requirements and business objectives. Maintain detailed documentation to demonstrate compliance and accountability. Manage and update an inventory of personal data processing activities, including data flows and classifications. Oversee cross-border data transfer mechanisms ensuring adherence to applicable privacy laws. Lead internal privacy reviews, supporting engineering and data governance teams with data mapping, documentation, and privacy impact assessments. Collaborate with teams to implement privacy risk mitigation solutions while ensuring regulatory adherence. Develop and deliver privacy training to internal stakeholders to raise awareness and ensure compliance with privacy responsibilities. Experience You ll Need Minimum 3+ years of experience in data privacy compliance, preferably with exposure to Privacy Management Accountability Frameworks (PMAF). Strong knowledge of global data protection regulations such as GDPR, CCPA, CPRA, and relevant industry standards. Proven expertise in data mapping, risk assessments, and conducting privacy audits. Excellent communication and stakeholder engagement skills across diverse teams. Certifications such as CIPP-E, CIPM, CIPT, CISSP preferred; Juris Doctor (JD) is a plus. Skills Required Deep understanding of IT, SaaS, and cloud provider compliance challenges. Solid knowledge of information security principles and best practices. Proficiency with privacy management tools like OneTrust for data mapping and assessment automation. Basic understanding of cookies and marketing technology systems. Ability to clearly articulate complex privacy and security concepts to both technical and non-technical audiences. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data with Zero Trust Data Security . Our platform leverages machine learning to secure enterprise, cloud, and SaaS data, helping organizations ensure data integrity, availability, risk monitoring, and rapid recovery from cyberattacks and operational disruptions.

Senior Data Analyst Location: Bangalore, India Office About the Team Rubrik s Legal Team plays a crucial role in securing the world s data by providing legal expertise across contracts, intellectual property, privacy, employment law, trade compliance, and litigation. The team fosters a culture of innovation, ownership, and collaboration as we build an iconic company. About the Role Rubrik s Legal Operations Team is looking for a skilled and motivated Senior Data Analyst to drive data-driven decision-making and operational efficiency. You will work closely with the Legal department to analyze, visualize, and report legal and compliance data, enabling strategic insights and process improvements. This role requires technical expertise and the ability to translate complex data into actionable business intelligence. Key Responsibilities Collect, analyze, and interpret legal and compliance data from various sources. Develop and maintain dashboards and reports using tools like Snowflake, Tableau, Smartsheets, PowerPoint, and Google Sheets. Track compliance initiatives and identify trends, risks, and improvement opportunities. Collaborate with Legal teams to define KPIs and metrics. Present data insights clearly to stakeholders to guide strategic decisions. Ensure data quality, integrity, and regulatory compliance. Support process optimization initiatives within Legal Operations. Manage reconciliation, validation, and data integrity tasks for critical legal projects. Create executive-level presentations demonstrating data trends and business impacts. Experience and Skills Required 5-8 years of experience in data analytics, preferably supporting legal, compliance, or operations teams. Proficiency in SQL, Tableau, Smartsheets, Excel, PowerPoint, and GSuite. Experience with case management systems and compliance datasets is a plus. Bachelor s degree in Data Science, Business Analytics, Computer Science, Finance, or a related field. Strong analytical skills with the ability to interpret large datasets and provide actionable insights. Excellent written and verbal communication skills, with experience presenting to cross-functional teams and executives. Familiarity with legal and compliance standards preferred but not mandatory. Detail-oriented with strong project ownership and process improvement mindset. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Our Zero Trust Data Security platform leverages machine learning to safeguard data across enterprise, cloud, and SaaS applications helping businesses stay resilient against cyberattacks and operational disruptions. Qualification : Bachelors degree in Data Science, Business Analytics, Computer Science, Finance, or a related field.

About the role - Manager - Customer Success The Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interacts directly with customers, internal stakeholders and providers. Responsibilities Monitoring progress of the projects through customer meetings and providing MIS and regular updates on various projects to senior management & stakeholders. Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality for their specific business needs. Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients. Experience in setting up NPS / CSAT Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn Manage and coach a team of customer success executives and operations executives. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Design and set up processes and work on continuous improvement of the set processes. Collaborate with the technical team to set up or configure Intugine s software platform as per clients requirements and troubleshoot technical issues raised by them. Set and monitor KPIs to access projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements 2-5 years of experience in business operations/customer success. Minimum 1 year of B2B Saas operations experience preferred. Minimum 1 year of management experience preferred. MBA preferred from Tier 1/2/3 colleges. You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus). Qualification : MBA preferred from Tier 1/2/3 colleges.

About Intugine Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favorite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimize dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. To know more, visit the website: https://www.intugine.com Responsibilities: Design and set up processes to improve the overall efficiency of the team. Collaborate with the technical team to set up or configure Intugine s software platform as per customers requirements and troubleshoot technical issues raised by customers. Research and analysis of Intugine's new products and design a process for their implementation. Conduct demos and training sessions for the customers. Conduct frequent checks to ensure system robustness. Requirements: Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Basic excel skills are an advantage. Previous experience in operations will also be positively considered.

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Summary Provides accurate, timely, and meaningful financial analysis to influence business decisions. Provides analysis to business partners, including: business planning, budgeting, forecasting, and reconciliations. Participates on cross-functional work teams. Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have best-in-class access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. This role will be part of the Global Services Finance team reporting into the overall GS CFIN ATR Lead for EMEA region. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance in a J&J way to our Operating Companies around the world. As CFIN ATR Platform Team SME, you will have the opportunity to join the Global Platform Team supporting the Data Quality Process for one or more platforms replicating to CFIN. This role will work across GS operational process teams, LTI, GPOs and together with GS ATR Regional Platform teams, to ensure that we have an integrated approach to our monthly data reconciliation reporting. This will include interaction with our LTI partners from Data Quality, coordinating root cause error resolution, and discuss sustainable solutions. The CFIN ATR SME will manage processes such as manual journal entries preparation and posting, identification of opportunities in the process, Reconciliation package preparation and communication and coordination with various Global Services, FSDM, Data Integrity Teams among others. Key Responsibilities: Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo Maintain Operational Excellence Responsible for performing accounting and daily operations for CFIN ATR processes for their platform(s). Accountable for completeness, accuracy and validity of the actuals reported within process/entity scope. Provide support to the replication error resolution process for Source ERPs to SAP CFIN. Post journals in SAP CFIN according to the need generated by replication errors. Prepare the reconciliation package for Sales and Trial Balance accounts monthly as indicated in associated SOX controls. Support review of sustainability points that are still in process. Use and management of confidential information. Be a Trusted Business Partner Work with other SMEs/analysts on process and operational matters. Cross sector, cross region, and cross process alignments, and ensuring good documentation is maintained and consistency of a global approach. Create Game-Changing Innovation Generate ideas, fosters, and implements continuous improvement, identifying and pursuing process efficiency opportunities. Manage process improvements, generating ideas and implementing in line with global standards. Qualifications: Education A minimum of a bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. CPA, CMA, MBA and/or other financial certifications is preferred. Required At least 3-5 years of professional experience is required. Strong interpersonal skills and the ability to interact with employees at all levels. Be open to new ideas, rapid change and embracing new technologies. Strong Analytical Skills. Location Bangalore Preferred Experience with Central Finance (Cfin) Experience in a Shared Service Centre of a multinational corporation or BPO. Experience in a Global Account to Report function of a large multi-state company. Ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach. Successfully manage multiple priorities, be very organized and work efficiently to tight deadlines. Solid US GAAP accounting knowledge. Digital/ intelligent automation capabilities. Other Proficient in ERP systems (SAP preferred) and MS Office in particular Excel. Candidates may be asked to work shifts to align with global assignments in Americas / EMEA / Asia as per the global nature of the platform Lead/Participate in other Regional/Global/Cross functional duties as assigned. Strong written and verbal communication skills in English, other language skills desirable.

Channel Operations Analyst Who We Are Looking For We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes. About the Team You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes. The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support. You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others. What You ll Do Provide global Partner Portal support, addressing partner queries. Assist Channel Representatives and partners with the onboarding process. Manage partner applications, maintain agreements, and update Salesforce (SFDC). Oversee Deal Registration and Opportunity Process Management across regions. Respond to partner helpdesk inquiries, including onboarding and access issues. Identify opportunities to enhance current systems and processes for better efficiency. Manage Deal Registration Approval Workflows and assignment rules globally. Prepare ad hoc reports and analyze channel performance metrics as needed. What You ll Bring 1-3 years of experience in a Partner/Channel Operations role. Strong database management skills and proficiency in MS Office (Excel, PowerPoint). Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware). Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work effectively with global teams and handle complex processes. Experience in partner onboarding and deal registration processes. A proactive mindset focused on process improvement and operational efficiency. Why Nutanix At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.

Job Title: Senior DevOps / Site Reliability Engineer Location: Pune, India Company: Blue Yonder Experience: 10 to 13 years Education: Bachelor s Degree in Computer Science, Engineering, or related STEM fields Company Overview Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider and consistently recognized as one of Glassdoor s Best Places to Work. We are driving the next wave of digital transformation in manufacturing and retail, delivering innovative SaaS solutions that power intelligent supply chains across the globe. We are looking for a Senior DevOps / Site Reliability Engineer (SRE) to lead the design, development, deployment, and operational management of our Azure SaaS solution. This role requires strong DevOps, cloud delivery, and infrastructure automation expertise, along with leadership capabilities to guide a growing global team. Role Overview In this role, you will be responsible for architecting, planning, and executing end-to-end delivery pipelines, supporting both product development and operational stability. Working closely with platform, product, and architecture teams, you will implement best-in-class DevOps and SRE practices, ensuring scalability, resilience, and cost optimization. Key Responsibilities Architect, design, and manage CI/CD pipelines and infrastructure for a cloud-native, multi-tenant SaaS solution on Azure. Lead sprint planning, backlog grooming, and architecture discussions. Develop quality automation scripts and tools to reduce manual efforts and enable self-healing, self-service capabilities. Identify and resolve operational bottlenecks and proactively improve observability (monitoring, alerting, logging). Participate in code reviews, ensure secure and scalable designs, and mentor junior and mid-level engineers. Collaborate with stakeholders to understand business and technical requirements and translate them into actionable user stories. Implement and enforce cloud cost optimization strategies. Conduct post-incident reviews with a blameless culture to identify root causes and drive continuous improvements. Automate service requests and standard operational procedures. Drive improvements to the team s continuous integration pipeline, ensuring rapid and reliable deployments. Stay updated with the latest DevOps, SRE, and cloud technologies and bring innovative ideas to the table. Participate in team hiring and actively contribute to onboarding new team members. Technical Environment Languages: Java, Python, PowerShell, Shell Scripting DevOps Tools: Azure DevOps, GitHub Actions, Jenkins Cloud: Microsoft Azure (ARM Templates, AKS, Event Hub, HDInsight, Azure AD, Application Gateway, Virtual Networks) Architecture: Microservices, Kubernetes, Docker, Event-driven architecture Frameworks: Spring Boot, Hibernate Monitoring & Logging: Elasticsearch, Spark, Kafka Databases: RDBMS, NoSQL Version Control: Git Required Skills & Experience Bachelor s Degree (STEM preferred) with 10 to 13 years of experience in DevOps, Cloud Delivery, or Site Reliability Engineering. Proven hands-on experience with Azure Cloud Services. Expertise in setting up and optimizing CI/CD pipelines. Strong scripting experience: Shell and PowerShell are mandatory; Python is a plus. Strong understanding of container technologies (Docker, Kubernetes) and microservices architecture. Experience integrating and managing third-party monitoring and logging tools. Strong problem-solving skills and ability to work with global, cross-functional teams. Excellent communication and stakeholder management skills. Nice to Have Development experience in Java or Python. Experience working in agile teams with a product-centric mindset. Experience working in manufacturing or retail domains. Exposure to AI/ML-driven monitoring and observability tools. Work with cutting-edge technologies on globally impactful solutions. Collaborate with diverse and talented teams across the US, India, and the UK. Foster your career growth through mentorship, continuous learning, and leadership opportunities. Experience an inclusive, flexible work culture where innovation and creativity thrive. Diversity, Inclusion, Value & Equality (DIVE) At Blue Yonder, we are committed to building an inclusive environment where everyone feels empowered to be themselves. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or related STEM fields

Overview: We are seeking an experienced Accounting Manager to oversee and manage all aspects of the accounting function, ensuring the accuracy, compliance, and efficiency of financial reporting and processes. You will play a pivotal role in maintaining financial integrity, supporting audits, and driving continuous improvements in accounting operations. As a key member of the finance team, you will collaborate with cross-functional teams to ensure alignment with corporate objectives and regulatory requirements. Key Responsibilities: Closing and Reviewing Books of Accounts: Oversee and manage the month-end and year-end financial close processes, ensuring accuracy and completeness of financial data. Review and reconcile general ledger accounts, sub-ledgers, and supporting documentation to ensure financial integrity. Prepare journal entries, adjustments, and ensure proper documentation and approvals for all financial transactions. Ensure compliance with accounting standards (GAAP/IFRS) and internal financial policies and procedures. Month-End Financial Reporting: Prepare and deliver accurate, timely month-end, quarter-end, and year-end financial reports to senior management. Analyze financial performance, identify variances, and provide actionable insights to improve financial performance. Ensure that all financial data is reported in compliance with corporate standards and reporting timelines. Assist in the preparation of management reports, KPI dashboards, and executive summaries for leadership. Audit Management: Lead and manage internal and external audits, acting as the key point of contact for auditors and facilitating a smooth audit process. Prepare audit schedules, reconciliations, and promptly respond to audit queries. Implement corrective actions based on audit recommendations and ensure continuous readiness for future audits. Maintain proper documentation and internal controls to support audit compliance. Compliance & Regulatory Adherence: Ensure adherence to local, regional, and international accounting regulations, including tax laws, statutory reporting, and corporate governance standards. Stay informed of regulatory changes and implement necessary updates to financial processes to remain compliant. Coordinate with external regulatory bodies and tax authorities as required to ensure compliance. Accounting Operations: Oversee day-to-day accounting functions, including accounts payable, accounts receivable, payroll, and expense management. Manage the handling of fixed assets, intercompany transactions, and financial consolidations. Ensure accurate and up-to-date financial records and documentation for all transactions. Process Improvement & Automation: Identify opportunities to streamline and improve accounting processes to enhance efficiency and reduce errors. Lead or contribute to finance-related projects aimed at enhancing financial systems and tools. Support the automation of manual accounting processes to improve data accuracy and operational efficiency. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure alignment on financial processes and reporting. Support global finance initiatives by collaborating with international teams to standardize processes and reporting requirements. Financial Controls & Risk Management: Establish and maintain effective internal controls to safeguard the integrity of financial reporting. Identify potential financial risks and implement mitigation strategies to protect the company s financial assets. Assist in the development and implementation of risk management policies to ensure compliance and safeguard against financial risks. Qualifications: Strong knowledge of accounting standards (GAAP/IFRS), financial reporting, and compliance requirements. Proven experience in managing internal and external audits and ensuring adherence to regulatory compliance. Advanced proficiency in Microsoft Excel and other financial reporting tools. Strong analytical skills, attention to detail, and a proactive, solution-oriented approach to problem-solving. Culture: At DevRev, our culture is built upon the values of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers in better serving their customers.

About GBFS Team: The Global Business and Finance Support (GBFS) team provides operational support to Qualcomm s headquarters and global regional teams, focusing on finance and business operations activities such as sales incentive planning, reporting, forecasting, basic analysis, and deriving insights from key business metrics. This role is designed to offer world-class internal support to sales teams, customer service, and HQ, ensuring seamless operations and helping them overcome business challenges with the help of tools like Salesforce, Tableau, and Power BI. General Summary: As a Business Operations Analyst, you will be responsible for supporting sales performance, forecasting, data analysis, and CRM management. The ideal candidate will possess strong analytical and technical skills, collaborate with cross-functional teams, and have a passion for delivering valuable business insights. Key Responsibilities: Generate detailed sales performance reports and dashboards, providing actionable insights to inform strategic decisions. Prepare accurate sales forecasts and assist with incentive planning. Collaborate with cross-functional teams, such as sales, finance, and IT, to ensure process alignment and operational efficiency. Maintain and optimize the Salesforce CRM system, ensuring data accuracy and supporting sales activities. Support monetization processes and analyze business performance metrics. Conduct transition calls and process reviews with HQ and global regional teams. Document processes, prepare reports, and offer recommendations for process improvement. Flexibly participate in evening calls (8 PM 11 PM IST) or work in shifts (2:30 PM to 11:30 PM) as needed for reviews and global coordination. Perform additional ad hoc business operations activities as required. Minimum Qualifications: 4 6 years of relevant experience in business analysis and operations activities. Strong proficiency in Advanced Excel, Salesforce, and incentive reporting and analysis. Solid understanding of business process monetization. Excellent analytical and problem-solving skills with a conceptual approach to data analysis. Strong communication skills (both verbal and written) and ability to work with global teams. Flexible schedule, with availability for evening calls and HQ reviews. Preferred Qualifications: Experience with tools such as Tableau and Power BI for data visualization and reporting. Educational background in Business Analytics, Business Administration, or related fields from a reputed B-school. Bachelor s degree in Science, Technology, Commerce, or Economics. Diploma in Business Analytics is a plus. Why Join Qualcomm? At Qualcomm, you ll work in a dynamic and innovative environment, collaborate with global teams, and contribute to cutting-edge business operations. We offer: Opportunities for learning and professional growth. Flexible working arrangements and a supportive work culture. The chance to work with some of the brightest minds in the industry. Qualification : Bachelors in science / B Tech / commerce / economics and/or