Swing Jobs in Bengaluru

Manager Adobe AEM Engineering Location: Bengaluru, India Department: Experience Engineering | Adobe AEM Type: Full-Time About the Role As a Manager Adobe AEM, you will lead the delivery of end-to-end digital experience platforms for global clients using Adobe Experience Manager and other Adobe Experience Cloud solutions. You will architect, implement, and optimize scalable enterprise content management solutions, while mentoring technical teams and working directly with clients to understand and translate business requirements into robust, scalable systems. Key Responsibilities Lead design, architecture, and implementation of large-scale AEM projects (Sites, Assets, AEM as a Cloud Service). Architect AEM components, templates, workflows, tagging, publishing, and metadata models. Define and implement cloud-native, SEO-optimized, accessible, secure, and performant digital platforms. Oversee quality processes, including CI/CD (e.g., Jenkins, Bamboo, Cloud Manager), code reviews, SonarQube, and automated testing. Manage infrastructure setup and configurations: Load Balancers, Apache, CDN, DR, and AEM environments. Collaborate across cross-functional teams including frontend (React, Angular, HTL), backend (Java), QA, and DevOps. Support content migration, integrations with eCommerce platforms (Hybris, Magento), and Digital Asset Management systems. Ensure adoption of best practices in performance, scalability, monitoring, and responsive design. Interface directly with clients for technical consulting, requirement gathering, and delivery oversight. Lead and mentor development teams (20+ members) across all project phases in Agile/Scrum environments. Required Skills & Experience 10+ years of experience in software engineering with at least 5+ in AEM development. Deep expertise in AEM architecture (including SaaS/Cloud Service, SDK), deployment (Maven), and migration planning. Proficient in Java 8/11, JCR, OSGi, Sling Models, HTL, JSP, and server-side integrations. Strong understanding of frontend development (ReactJS, Angular, Bootstrap, HTML5, CSS3, JS frameworks). Familiarity with Adobe I/O Runtime, Adobe Events, and cloud platforms (AWS, Azure, GCP). Experience with Adobe Experience Cloud tools: Target, Analytics, Campaign, Launch, Scene7. Proven success in leading full-stack delivery teams including frontend, backend, QA, and PM. Knowledge of SEO, accessibility (WCAG A, AA, AAA), performance monitoring (New Relic, AppDynamics), and analytics integration. Hands-on with monitoring and observability tools: Squid, Nagios, Zabbix, Ganglia, etc. Exposure to Agile methodologies and estimation/planning across digital project lifecycles. Bonus / Preferred Qualifications Experience integrating AEM with eCommerce (Magento, Hybris, ElasticPath). Working knowledge of microservices, containerization, and RESTful services. Adobe certifications (e.g., Adobe Certified Expert AEM Developer/Architect). Familiarity with Adobe I/O integrations and Adobe Dynamic Media. Benefits Gender-Neutral Policy 18 Paid Holidays per year Parental Leave and New Parent Transition Program Flexible Work Arrangements Employee Wellness Programs About Publicis Sapient Publicis Sapient is a premier digital transformation partner helping global enterprises redefine their future with technology. With over 20,000 professionals across 53 offices worldwide, we deliver bold digital solutions across strategy, customer experience, data, and engineering.

Java Developer Work Location: Bangalore Experience: 5+ Years Job Role We are seeking a highly skilled Java Developer with expertise in Spring Boot, Microservices, and relational databases to join our team. The ideal candidate should be proficient in Java frameworks, possess strong problem-solving skills, and have a solid understanding of software development best practices. Skills & Qualifications Educational Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Technical Skills 5+ years of experience in Java development. Proficiency in mainstream Java open-source frameworks like Spring, Spring Boot, and Spring Cloud. Strong understanding of Microservices architecture and design patterns. Experience working with MySQL or other relational databases. Soft Skills Excellent problem-solving and analytical skills. Ability to work independently and collaboratively in a team environment. Strong communication and interpersonal skills. Ability to prioritize tasks and manage time effectively. Experience with Agile development methodologies (preferred). Job Responsibilities Designing, developing, and implementing software solutions using Java technologies. Collaborating with cross-functional teams to define, design, and ship new features. Writing clean, efficient, and maintainable code. Ensuring the performance, quality, and responsiveness of applications. Troubleshooting and debugging issues to optimize performance. Staying up-to-date with the latest industry trends and technologies. Work on challenging and impactful projects using cutting-edge Java technologies. Opportunities for career growth and skill development. Collaborative and innovative work environment. Competitive salary and comprehensive benefits. Join Our Team! If you are passionate about Java development and looking for an exciting opportunity, we encourage you to apply! Apply Now! Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Software Development Engineer II - Golang (Instamart Team) Location: Bangalore, Karnataka Full Time Experience: 3 - 5 Years Position Overview: As a Software Development Engineer II (SDE II) at Swiggy, you will play a pivotal role in owning the end-to-end design and architecture of complex systems within the Instamart team. You will co-own the technology vision of your team and contribute significantly to the success of the team s mission-critical applications. Partnering closely with product and business teams, you will translate product features and specifications into high-level and low-level designs, ensuring smooth execution and delivery. Key Responsibilities: Ownership of Design & Architecture: Own the end-to-end design and architecture of complex systems. Collaborate with teams to create scalable and maintainable solutions. Collaboration & Innovation: Partner with product and business teams to translate product specifications into technical designs, fostering continuous innovation. Best Practices: Establish and drive best practices within your team for efficient design and development. Technology Leadership: Lead discussions on code reviews, design reviews, and architecture discussions. Influence the adoption of new technologies and tools. Long-Term Technology Vision: Contribute to and implement the long-term technology vision for your team, ensuring sustainable growth and innovation. Tool & Technology Decisions: Decide the technology stack and tools for your team, taking ownership of these choices. Educational Background: B Tech/M Tech in Computer Science or equivalent from a reputed college. Experience: 3 - 6 years of experience in a product development company, specifically in designing and developing complex systems. Technical Expertise: Strong knowledge and application of algorithms and data structures, with a focus on space and time complexities. Programming Skills: Proficiency in Golang (mandatory), along with good understanding of object-oriented programming and design patterns. System Design: Strong design skills involving data modeling and low-level class design. Platform Expertise: Hands-on experience with databases and Linux/Unix platforms. Development Practices: Familiarity with SDLC in an agile environment and experience collaborating with cross-functional teams to drive on-time deliveries. Technical Aptitude: Strong technical aptitude and a solid understanding of computer science fundamentals. At Swiggy, you will be part of a high-performing team that is passionate about creating innovative products. As a Software Development Engineer II, you'll have the opportunity to drive technical leadership and innovation while contributing to building mission-critical applications. We offer a dynamic work environment where you can make an impact and grow in your career. Equal Employment Opportunity: Swiggy is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic. Qualification : B Tech/M Tech in Computer Science or equivalent from a reputed college.

Engineering Manager Location: Bangalore, Karnataka Full Time Experience: 8 - 12 Years About the Role Swiggy is looking for a passionate and hands-on Engineering Manager to join our high-performing tech team in Bangalore. You will play a pivotal role in driving the technology vision and strategy for the Food, Instamart, and Dineout business lines, building scalable platforms that power promotions, pricing, and ads across millions of daily interactions on the Swiggy app. This role is ideal for an experienced engineering leader who thrives in a fast-paced environment, can architect scalable systems, and enjoys mentoring and growing high-performing engineering teams. Key Responsibilities Lead a cross-functional team of backend and frontend engineers to build scalable and high-quality software solutions. Collaborate closely with Product Managers, Designers, and Business stakeholders to deliver robust, user-centric products. Co-own and drive the technology vision and architectural decisions for the team and product. Create clear career paths for team members and guide their development and growth. Mentor and coach team leads, senior engineers, and architects across the team. Drive the adoption of best software engineering practices including code reviews, testing, CI/CD, and design standards. Ensure timely delivery and consistent execution on business goals while maintaining technical excellence. 8 12 years of software development experience with at least 1 2 years in a people management or technical leadership role. Proven ability to lead engineering teams of 10+ developers in a dynamic, growth-focused environment. Strong hands-on experience with backend technologies like Java, Golang, Python, and related frameworks. Experience with web technologies, distributed systems, microservices architecture, and high-volume data pipelines. Strong foundation in databases: MySQL, NoSQL, Redis, and cloud technologies (e.g., AWS). Track record of building and scaling systems for products with high user engagement and traffic. Strong problem-solving, analytical, and technical decision-making skills. Excellent communication and stakeholder management skills. As part of Swiggy s Food Tech team, you will directly contribute to Swiggy s mission of becoming the King of Convenience. This is a high-impact leadership role that allows you to shape products used by millions, influence technical strategy, and build a world-class engineering team in one of India s leading consumer tech companies. Equal Employment Opportunity Swiggy is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Principal Software Engineer StoreFront Team Location: Bangalore, Karnataka Hybrid Work (2 3 days in office/week) Experience: 10 14 Years About the Role Swiggy is looking for an experienced Principal Software Engineer to join our StoreFront Engineering team. This team is at the heart of Swiggy s customer experience across all major business lines Food, Instamart, Genie, and Stores. You will play a critical role in building highly scalable systems that power personalized discovery, seamless ordering, efficient payments, and data-driven merchandising for millions of users. About the Team The StoreFront team develops intelligent and robust systems including: Intent-driven merchandising and smart cataloging Relevance-based search and checkout management Multi-tenant payment platforms and Swiggy Money wallet integrations Scalable solutions supporting millions of transactions per day with 99.95% uptime What You Will Do Architect, design, and operate high-scale, distributed, low-latency systems with real-time capabilities. Lead development and expansion of Swiggy s multi-tenant ordering, payments, and wallet platforms across multiple verticals. Define and execute the long-term technology vision across the StoreFront organization. Make key technology and tool decisions to improve scalability, efficiency, and maintainability. Write and review code, contribute to system design, and drive end-to-end implementation and delivery. Act as a technical mentor and guide engineering best practices, including architectural reviews, coding standards, and operational excellence. 10 14 years of software development experience, with a proven track record of building and scaling high-performance, distributed systems. Strong proficiency in programming languages like Java or Golang (required). Deep understanding of data structures, algorithms, and design patterns. Hands-on experience with real-time systems, multi-tenant architectures, and microservices. Experience building platforms that serve millions of daily active users at scale. Familiarity with Swiggy s technology stack (e.g., Redis, Kafka, AWS, MySQL, NoSQL, Kubernetes) is a plus. Knowledge of machine learning and predictive modeling is a strong advantage. Strong analytical, problem-solving, and communication skills. This is a high-impact, high-ownership opportunity to influence core customer-facing systems in one of India s largest tech-first consumer platforms. You will be working with world-class engineers and leaders, solving complex challenges, and contributing to a product used by millions every day. Equal Employment Opportunity Swiggy is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, sexual orientation, age, disability, or any other legally protected characteristics.

Senior Manager Business Finance (B2B Distribution) Location: Bangalore, Karnataka Work Mode: Full-time, In-office Experience: 4 7 Years About Swiggy Swiggy is India s leading on-demand convenience platform, delivering everything from food and groceries to daily essentials with a tech-first approach and logistics at scale. Operating in 500+ cities with a network of over 2 lakh delivery partners, Swiggy s ecosystem is built on cutting-edge ML technologies, robust analytics, and continuous innovation enabling seamless and reliable experiences for millions of users every day. About Our B2B Business Swiggy has acquired Lynk, a leading tech-driven distributor in the B2B FMCG space. Operating across major metros Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore, Delhi, and Kolkata Lynk is on a mission to redefine urban goods distribution using data-driven strategies and operational excellence. Role Overview We are looking for a highly motivated and strategic Senior Manager Business Finance to support the finance operations of our fast-scaling B2B distribution business. You will work directly with category, operations, and leadership teams to drive planning, budgeting, forecasting, financial analysis, cost optimization, and performance reporting. Key Responsibilities Lead financial planning activities, including annual budgeting, quarterly forecasts, and long-term strategic plans for the B2B vertical. Partner with category and sales teams to structure commercial proposals and optimize margin profiles. Drive target setting and performance reviews with business teams; conduct gap analysis and recommend course-correction strategies. Own and improve operational and financial MIS; ensure robust and timely reporting across key metrics. Work closely with operations to identify cost inefficiencies, drive savings initiatives, and enable sustainable unit economics. Support pricing and negotiation strategy using financial modeling and profitability frameworks. Automate reporting systems and dashboards using BI tools; leverage SQL for data extraction and transformation. Prepare financial insights and materials for leadership reviews, including variance analysis and strategic business cases. Desired Skills & Qualifications 4 7 years of post-qualification experience in business finance, FP&A, or strategic finance roles in high-growth environments. CA or MBA in Finance/Strategy from a reputed institution preferred. Strong business acumen and experience supporting B2B or distribution operations is a plus. Proficiency in data analysis tools and platforms; knowledge of SQL and BI dashboards preferred. Excellent interpersonal and communication skills with a track record of cross-functional influence. Self-starter mindset with a passion for continuous improvement and ownership. This is a high-impact role in one of Swiggy s most ambitious business verticals. You will work at the intersection of finance, strategy, and operations, enabling the next phase of growth for Swiggy s B2B ambitions. Equal Opportunity Employer Swiggy is an equal opportunity employer. We are committed to creating an inclusive environment for all employees regardless of race, religion, gender, sexual orientation, disability status, or any other characteristic protected by law. Qualification : CA or MBA in Finance/Strategy from a reputed institution preferred.

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Audit Analyst II - IT Audit & Compliance Location: Bangalore, Karnataka Full Time Experience: 3-4 Years Work Environment: Work from Office (Occasional travel required) About the Team & Role: We are seeking a motivated and detail-oriented IT Audit Analyst to join our Audit & Compliance team. This role involves planning, executing, and reporting on IT audits across various domains, including IT infrastructure, cloud environments, SaaS applications, and compliance frameworks like ISO 27001, ISO 27701, and PCI DSS. The successful candidate will evaluate IT controls, identify risks, and recommend practical solutions to improve the organization's IT governance, risk management, and control environment. You will work independently on moderately complex audits and assist senior auditors on larger engagements. Key Responsibilities: Audit Planning & Execution: Assist in the development of risk-based IT audit plans. Plan and execute audits covering infrastructure, cloud services (AWS), and SaaS applications. Develop audit programs and testing procedures to evaluate IT controls. Compliance & Framework Audits: Conduct audits against IT security and privacy frameworks, including ISO 27001 (Information Security), ISO 27701 (Privacy Information), and PCI DSS (Payment Card Industry Data Security Standard). Risk Assessment & Analysis: Identify IT risks and control weaknesses during audits. Analyze findings and assess potential business impacts. Evaluate risk mitigation strategies. Reporting & Communication: Document audit work, prepare draft reports with findings and recommendations, and communicate results to management and stakeholders. Collaboration & Improvement: Collaborate with IT teams, business units, and external auditors. Stay up-to-date with emerging technologies, IT security threats, and audit methodologies. Contribute to continuous improvement efforts for the audit function. Qualities We re Looking For: Education & Experience: Education: Bachelor s degree in Information Systems, Computer Science, Cybersecurity, Business Administration, or related field. Experience: 3-4 years of progressive experience in IT Audit, Information Security, IT Risk Management, or a related field. Technical Skills: Strong understanding of IT infrastructure components (networks, operating systems, databases, servers, virtualization). Solid knowledge of cloud computing, specifically auditing cloud environments (AWS focus). Experience auditing SaaS solutions and assessing third-party/vendor risk management. Knowledge of IT general controls (ITGCs) and application controls. Framework & Standard Knowledge: Demonstrated experience with ISO 27001, ISO 27701, and PCI DSS standards. Familiarity with other frameworks such as NIST Cybersecurity, COBIT, and SOX ITGCs is a plus. Audit Skills: Proficiency in IT audit methodologies, risk assessment techniques, and control testing procedures. Strong analytical, problem-solving, and critical-thinking skills. Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Attention to detail and ability to manage multiple tasks and deadlines. Proficiency with Microsoft Office Suite. Certifications & Tools: Professional certifications such as CISA, CISSP, CISM, CRISC, AWS Certified Security Specialty or similar are highly desirable. Experience with GRC (Governance, Risk, Compliance) tools. Experience with data analysis tools like ACL, IDEA, or Excel PowerQuery/Pivot. Joining our team means becoming part of a dedicated, high-performing group focused on IT governance, risk management, and compliance. As an IT Audit Analyst, you'll have the opportunity to work on exciting, challenging audits, develop your skills, and contribute to continuous improvement initiatives. We offer a collaborative and innovative environment where you can grow professionally while making an impact on the organization s success. Equal Employment Opportunity: We are an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Qualification : Bachelors degree in Information Systems, Computer Science, Cybersecurity, Business Administration, or related field.

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

About RARE RARE is a premium personal assistant service designed to save customers time, money, and effort. Tailored to meet the demands of busy professionals, RARE simplifies life and enhances experiences through a wide range of services: Travel Services: From flight bookings and visa assistance to personalized itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating custom menus for special occasions. Gifting Solutions: Thoughtful gift sourcing for any event, personalized packaging, and seamless delivery. Mobility Coordination: Chauffeur services, vehicle rentals, and transport solutions for convenience and ease. Lifestyle Support: Event planning, wellness services, and daily errands for complete lifestyle management. By managing everyday tasks and taking care of the details, RARE allows customers to focus on what matters most be it work, family, or personal goals. With a strong commitment to efficiency, reliability, and personalized solutions, RARE empowers customers to live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking and User Management Maintain a list of pending and completed user requests, identifying areas of delight. Monitor multiple pending requests and flag cases for consolidation where appropriate. Nudge agents to manage clubbed requests for better coordination and customer experience. Keep an updated list of available rewards, delights, and offers for deployment. Manage and maintain customer data, including profiles, preferences, past interactions, and completion rates. Delight Delivery Identify customer delight opportunities based on transaction value, status, and engagement history as per SOPs. Select appropriate rewards and delights tailored to each user and task. Track and document customer feedback on delight delivery. Background Requirements 3+ years of experience in customer experience, loyalty programs, or concierge roles. Strong creativity and a customer-centric mindset. Experience or passion for creating engagement and delight initiatives. Key Result Areas (KRAs) Identify and execute customer delight opportunities. Ensure proper tagging and consolidation of unfulfilled requests. Enhance overall customer experience. Key Performance Indicators (KPIs) Engagement Rate: Measured through customer interaction and participation. Positive Feedback: Collected from delight interactions. Retention Rate Improvement: Track and improve repeat customer engagement. Customer Satisfaction: Monitor scores at the user level to ensure high service quality. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Roles and Responsibilities Build and maintain an inventory of high-quality taxi vendors. Implement a system for regular vendor quality checks and updates. Set up a seamless process for booking, deployment, and billing. Proactively address and resolve vendor-related issues. Background Requirements 4+ years of experience in cab fleet management or logistics. Strong organizational and vendor management skills. Familiarity with local transportation services. Key Result Areas (KRAs) Maintain a robust and reliable inventory of taxi vendors. Ensure smooth and timely taxi bookings. Proactively resolve vendor-related issues. Key Performance Indicators (KPIs) Task Success Rate: High completion rate in the Taxi category. Repeat Rate: Increase in repeat bookings within the Taxi category. Escalation/Complaint Rate: Ensure the rate remains below the defined threshold. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Roles and Responsibilities Project Planning & Management Assist in developing comprehensive project plans, including timelines, milestones, and resource requirements. Develop and manage detailed project timelines, utilizing tools like PERT charts, Gantt charts, and project management software to track progress and ensure timely completion. Site Feasibility & Evaluation Conduct site visits with the Business Development (BD) team to evaluate the feasibility of pod construction at various locations. Review and validate floor plans and designs to ensure alignment with physical site conditions and project specifications. Vendor & Material Management Approve vendors and suppliers based on material standards, quality, and reliability. Ensure that all materials used during construction comply with project specifications and quality standards. Identify and manage relationships with contractors, vendors, and suppliers to meet delivery deadlines and quality standards. Evaluate vendor performance and address issues to maintain project progress. Construction Oversight Oversee on-site construction activities, ensuring adherence to project design, quality standards, and allocated budgets. Conduct frequent site visits to monitor progress, resolve issues, and ensure project timelines are met. Guide and supervise site engineers and contractors to ensure efficient task execution. Inspect construction materials and finished work to maintain high-quality standards, addressing deficiencies immediately. Safety & Compliance Ensure all designs and construction activities comply with safety standards and company specifications. Monitor safety protocols at construction sites, ensuring correct use of materials, machinery, and equipment. Ensure all regulatory approvals, permits, and licenses are obtained and documented. Budgeting & Cost Control Prepare and manage project budgets, ensuring costs are controlled and the project remains within budget. Track project expenses and provide regular updates to senior management. Prepare and finalize the Bill of Quantities (BOQ) based on detailed architectural drawings. Cross-Functional Collaboration & Reporting Work closely with internal teams such as Operations, Supply Chain, BD, Facilities, and IT for seamless project execution. Provide regular progress updates to the Project Manager/Senior Project Manager, highlighting challenges or delays and proposing solutions.

Technical Project Manager - AI Delivery Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and business-focused virtual telecom operator for emerging markets. Founded in 2011, Exotel powers over 50 million daily engagements across voice, video, and messaging channels. Our cloud-based solutions are trusted by over 6,000 companies in more than 60 countries including major players like Ola, Swiggy, Flipkart, GoJek, Byju s, HDFC Bank, Zomato, and Urban Company. We are a Series D company valued at $100 million, with $60 million in ARR, and we provide communication APIs, a modern omnichannel contact center, and a conversational AI platform hosted on the cloud. About the Role Exotel is looking for a Technical Project Manager - AI Delivery to oversee the end-to-end delivery of complex AI-driven projects. You ll be responsible for managing the complete project lifecycle from initiation to closure ensuring that all deliverables meet quality standards, customer requirements, and timelines. As the primary customer interface, you will manage expectations, resolve issues proactively, and ensure successful AI-first implementations for enterprise customers. In this role, you will also contribute technical insights, provide support to your team, and help drive continuous improvement while maintaining a customer-centric focus. Responsibilities Project Planning & Execution: Develop detailed project plans, including scope, objectives, timelines, budgets, and resource allocation. Track progress, ensure deliverables meet quality standards, and ensure timely delivery. Customer Interface: Act as the primary point of contact for customers on assigned projects. Conduct regular status meetings, manage customer expectations, and ensure that their needs are consistently met. Scope & Requirement Management: Work closely with customers to define and document project requirements, manage scope changes, and ensure alignment with product capabilities. Risk Management: Identify potential project risks, develop mitigation strategies, and ensure timely issue resolution. Escalate risks to the Lead Project Manager when necessary. Cross-Functional Coordination: Coordinate daily activities with delivery and engineering teams, ensuring that technical tasks align with project timelines. Facilitate smooth handovers to support engineers post-delivery. Reporting & Stakeholder Communication: Prepare and present regular project status reports to the Lead Project Manager and other internal stakeholders. Methodology Adherence: Ensure all project activities adhere to AI delivery methodologies and best practices, optimizing workflows and processes. Mentorship: Provide mentorship to junior project team members, fostering a high-performing, value-driven organizational culture. Ownership: Take ownership of business satisfaction through the tested deployment of solutions and by consistently delivering on project objectives. Experience: 5+ years of project management experience, preferably in software or SaaS delivery, with a proven track record of managing complex projects from initiation to closure. Technical Knowledge: Strong understanding of integration methods for CRMs and APIs. Familiarity with cloud systems, architecture, networking, and deployment methodologies. AI/ML Knowledge: Familiarity with AI/ML, NLP, or conversational AI concepts is a plus. Requirements Gathering: Experience in gathering and translating customer requirements into actionable business use cases. Customer Management: Ability to run customer meetings, manage expectations, and handle change requests effectively. Technical Expertise: Strong understanding of Linux, networking, databases, message queues, and caching. GenAI Exposure: Hands-on experience with GenAI technologies, such as prompt engineering and Large Language Models (LLM) applications. Soft Skills: Excellent time management, communication, and interpersonal skills. Strong organizational and problem-solving abilities. Customer-Centric: Proactive, customer-focused mindset, ensuring timely issue resolution and high-quality delivery. General Skills Lead the implementation and testing of GenAI projects, ensuring alignment with customer requirements and business goals. Coordinate with pre-sales, product, and support teams to set expectations and deliver according to timelines. Ensure adherence to SLAs, proactively resolve delivery bottlenecks, and maintain a smooth delivery pipeline. Mentor junior engineers and uphold high-quality standards in all project deliverables. Innovation at Scale: Work on cutting-edge AI and communication technologies impacting millions of people daily. Growth & Impact: Be part of a rapidly growing company with ample opportunities for career development and personal growth. Collaborative Culture: Join a passionate, supportive, and high-performing team where collaboration and innovation are core values. Competitive Benefits: Enjoy comprehensive health insurance, mental wellness support, and a robust benefits package. If you are an experienced Project Manager with a strong technical background and a passion for AI-driven solutions, we d love to hear from you. Apply Now to join the Exotel team as a Technical Project Manager - AI Delivery and play a key role in transforming customer engagement across emerging markets.

Finance Executive Location: Bengaluru Employment Type: Full-time About Us Exotel is one of Asia's largest customer communication platforms. Our mission is to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected more than 320 million people. We work with innovative companies like Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, and GoJek, as well as top banks across the country. Join us in transforming how companies manage and engage with customers. What We Look For We are looking for a Finance Executive with a strong background in revenue accounting, invoicing, contract validation, and ERP systems. If you have experience in contract management and a strong understanding of sales CRM, we would love to hear from you. Ideal Candidate Education: B.Com or MBA in Finance Experience: 2-4 years in revenue/invoicing accounting, contract validation, and financial operations. Skills: Proficiency with Sales CRM and ERP systems Strong academic foundation in finance or accounting Detail-oriented with strong analytical skills Ability to work under pressure with tight deadlines Strong communication skills for regular business interaction What You Will Do As a Finance Executive, you will be responsible for ensuring that all contracts, bill plans, and customer creation activities are validated and accurate. Your work will directly impact the financial integrity of the organization. Key responsibilities include: Contract Validation: Ensure that all customer records in the system have valid contracts and the most up-to-date billing plans. Confirm contract terms align with billing plans for each customer. Bill Plan Validation: Ensure bill plans are validated in the CRM before customer approval and billing processing. Customer Creation: Approve new customer accounts after confirming all contract and billing information is valid. Credit Approval: Verify the requirements for credit approval and approve changes as necessary, based on contract validation and internal checks. Changes to Bill Plans: Approve any changes to customer billing plans after ensuring the correct contract and customer validation. Internal Controls: Ensure strong internal controls (IFC) are followed for financial operations, and ensure compliance with company standards. Collaboration: Work closely with the business team to resolve any issues, escalations, or discrepancies related to billing and contracts. Establish and maintain a regular cadence with the business teams to ensure smooth operations. Innovative Work Environment: You ll be part of a fast-growing company working with some of the largest names in the industry, building next-gen customer communication tools. Career Growth: At Exotel, we believe in investing in your personal and professional growth with opportunities for career development and skill enhancement. Dynamic Culture: We are a collaborative and inclusive team that encourages innovation, transparency, and ownership. If you're excited to be part of a dynamic, fast-growing team at Exotel and you have the right experience and skills for the role, apply now! We look forward to having you on our team. Qualification : B.Com or MBA in Finance

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Position: Data Scientist (AI/ML Expert) Location: Pritech Park SEZ, Block 09, 4th Floor B Wing, Survey No. 51 to 64/4, Outer Ring Road, Bellandur V, Bangalore, Karnataka, India Department: Advanced Analytics Employment Type: Subexian Experience Required: 1 to 3 years Job Overview: We are looking for a talented Data Scientist with expertise in AI/ML to join our Advanced Analytics team. As a key contributor, you ll design, develop, and validate predictive models, recommendation systems, and forecasting solutions, while also collaborating with cross-functional teams to deliver cutting-edge solutions using the latest technologies. Key Responsibilities: Model Development: Design, develop, and validate predictive models, recommendation systems, and forecasting solutions using a mix of statistical, machine learning, and deep learning techniques. You will work both independently and as part of a collaborative team. Data Visualization & Reporting: Communicate actionable insights effectively through compelling dashboards, reports, and visualizations using tools such as Superset, Power BI, and Python libraries (Matplotlib, Seaborn, Plotly). AI & Tech Solutions: Collaborate with teams to design and deliver flexible, scalable solutions using advanced technologies such as AI and large language models (LLMs). API Development: Develop and integrate REST APIs and frameworks such as Flask or FastAPI for seamless deployment of machine learning models. Documentation: Maintain clear, comprehensive documentation for data workflows, model development, and analytical methodologies to ensure knowledge sharing and transparency across teams. Continuous Learning: Stay up-to-date with the latest trends and advancements in data science, algorithms, and technologies, ensuring your skills and knowledge remain cutting-edge. Required Technical Skills: Python Proficiency: Strong experience with Python and libraries like Scikit-learn, TensorFlow/PyTorch, and data visualization libraries (Matplotlib, Seaborn, Plotly). SQL: Solid hands-on experience in SQL for efficient data querying. ML Ops & Pipelines: Understanding of machine learning operations (ML Ops) and ML pipelines for streamlined model deployment. Cloud & Distributed Computing: Exposure to cloud platforms such as AWS, Azure, or GCP and distributed computing tools like Hadoop, Spark, or Pyspark is a plus. Soft Skills: Effective Communication: Strong ability to communicate complex analytical findings in a clear and engaging manner, tailoring insights for both technical and non-technical audiences. Problem-Solving: A proactive problem-solver with the ability to adapt and thrive in a fast-paced, dynamic environment. Continuous Growth: Self-motivated, curious, and always seeking opportunities for professional growth and learning. At Subex, we encourage a collaborative, innovative, and growth-driven work environment. If you're passionate about applying data science techniques to real-world challenges and want to work with cutting-edge AI/ML technologies, we d love to hear from you!

Backend Software Engineer Location: Bengaluru, India Department: Software Engineering Enterprise Domain Experience: 3+ years About the Role As a Backend Software Engineer at Teleport (AirAsia s logistics tech wing), you ll build secure, scalable backend systems that power large-scale internal and external applications. You ll join a passionate team committed to continuous improvement, learning, and sharing knowledge. We work in a fast-paced agile environment and focus on building reliable, high-performance solutions for a rapidly growing business. What You ll Do Collaborate in an agile Scrum team and actively contribute to all ceremonies Develop features using test-driven development (TDD) principles Manage your code with effective source control strategies for smooth reviews and deployment Prioritize security, scalability, and performance in all your development work Document and share knowledge to help the whole team grow Work cross-functionally with multiple teams to deliver cutting-edge software solutions Advocate for best software engineering practices across the organization Explore and experiment with new technologies that can benefit the team and product Be an enthusiastic and supportive team member within the Teleport technology family Bachelor s degree in Computer Science or related field, or equivalent practical experience 3+ years of professional software engineering experience Strong coding skills in Python and Java Experience with databases like MongoDB and MySQL Comfortable with JavaScript (ES5) Hands-on experience designing and deploying scalable, fault-tolerant, highly available applications Experience with CI/CD pipelines and automation tools (GitLab, GitHub, TeamCity, Jenkins, Maven, Gradle, Nexus) Solid understanding of Git, including branching and merging strategies Familiarity with software release management processes Knowledge of cloud and virtualization platforms such as GCP, AWS, Azure, Docker, VMware/vSphere Experience with container orchestration tools like Docker, Kubernetes, OpenShift (a plus) Familiarity with application monitoring and performance management tools (AppDynamics, Dynatrace, New Relic, Nagios, SolarWinds) Experience with performance testing and load testing tools At AirAsia, we believe that diverse talents make us stronger. We value every individual and offer equal opportunities to grow and thrive. Join us and work in an environment that respects your unique skills and ambitions. Qualification : Bachelors degree in Computer Science or related field, or equivalent practical experience

Sr. Full Stack Developer AEM Location: Bangalore Experience: 5 8 Years Company: Mphasis Role: AEM Full Stack Developer Job Summary As an Adobe AEM Developer, you will participate in all aspects of the software development lifecycle including requirement gathering, estimation, design, development, documentation, testing, deployment, and support. Working in a collaborative team, you will transform wireframes and creative designs into functional, scalable AEM-based solutions. You will play a key role in developing, testing, and deploying Adobe Experience Manager solutions for both web and mobile platforms. Experience Required Minimum of 5 years experience with Adobe AEM (6.X) Full Stack experience including Adobe Analytics Data Layer implementation Technical Skills Design efficient content models, workflows, templates, and security models Strong coding standards for efficiency, readability, and reuse Proficient in AEM technologies: Java, J2EE, Sling, HTL/Sightly, OSGi, JCR, OAK Develop custom AEM templates and components using the latest AEM versions Experience with Analytics and Datalayer integration in AEM Familiarity with Apache, Tomcat, and other web/app servers Knowledge of open-source technologies Experience building and deploying internet-facing applications Expertise in RESTful and SOAP web services Skilled in secure coding practices and unit/automated testing tools Experience with tools like Git, BitBucket, Maven, Jenkins Good grasp of object-oriented design and design patterns Comfortable working with global, distributed teams Excellent estimation and problem-solving abilities Mandatory Front-End Skills HTML, CSS3 JavaScript, ES6 React.js Certifications No certifications required. About Mphasis Mphasis uses next-gen technology to digitally transform businesses through its customer-centric Front2Back approach, leveraging cloud and cognitive solutions. Its Service Transformation helps enterprises "shrink the core" and modernize legacy environments. With strong domain expertise and innovation, Mphasis supports clients globally to stay competitive in a dynamic world. Skill Breakdown Primary Competency: Enterprise Content Management Primary Skill: Adobe AEM (51%) Secondary Competency: Usability Engineering Secondary Skill: Front-End Development (HTML, CSS, JavaScript, AJAX) 25% Tertiary Competency: SOA Tertiary Skill: Service Design and Development (REST, SOAP, RMI) 24%

Job Title: Software Development Engineer (SDE) Location: Bengaluru Company: LoadShare Networks About LoadShare Networks LoadShare is building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by top-tier investors including Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our technology-driven platform supports a wide range of intracity logistics services from Quick Commerce (Blinkit, Zepto, BBNow), Food Delivery (Swiggy, Zomato), and Hyperlocal (Apollo, Licious), to Grocery (Reliance, Spencers, ONDC), eCommerce (Flipkart, Amazon, Meesho, ShipRocket), and Bike Taxi (Uber, Ola). Scale: Over 500,000 last-mile orders delivered daily across 500+ towns via a fleet of 20,000+ riders. Technology: Our intelligent systems optimize fleet usage across categories by syncing with demand patterns. Our SaaS platform powers more than 1 million daily shipments across the supply chain. Role Overview We are looking for a Software Development Engineer (SDE) to join our team in Bengaluru. You will be responsible for independently developing new features, enhancing existing functionality, and solving complex engineering challenges at scale. This role involves end-to-end ownership of user stories, and close collaboration with product managers, designers, and other engineers. Key Responsibilities Own the full lifecycle of assigned features from design to deployment. Write clean, scalable, and high-performance code. Innovate on complex problems with efficient, creative solutions. Contribute to the design and architecture of LoadShare s backend systems. Collaborate with cross-functional teams to deliver high-impact features. Act as a go-to expert in key areas of the codebase. Identify and proactively reduce technical debt. Mentor junior engineers and participate in code reviews. Key Result Areas Timely Delivery: As per plans defined by the POD lead. Engineering Velocity: Consistent feature throughput. Quality of Output: Minimal defects in QA and production Optimized performance in production environments Code Quality: Follows architecture and best coding practices. Requirements B.E./B.Tech in Computer Science or a related field. 2 4 years of software development experience. Strong programming skills in Java, with a focus on multi-threading and performance. Solid foundation in data structures, algorithms, and concurrency. Experience with databases: PL/SQL, RDBMS, and familiarity with Cassandra, Redis, Elasticsearch. Hands-on experience with AWS for deploying and maintaining services. Experience with microservices architecture and scalable systems. Ability to debug, optimize, and resolve production issues efficiently. Strong collaboration and communication skills. Qualification : B.E./B.Tech in Computer Science or a related field.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication