System Administration Jobs in Kolkata

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Job Title: Manager General Affairs & Legal Location: Kolkata Job Type: Full-Time Experience: 15 18 years Salary: INR 12 18 LPA Notice Period: 1 2 weeks / Immediate Job Summary: We are seeking an experienced, highly organized, and legally adept professional to take on the role of Manager General Affairs & Legal. This multifaceted position will oversee administrative operations, vendor management, legal compliance, physical risk and safety, and adherence to ISO standards (e.g., ISO 9001:2015, ISO 27001). The ideal candidate will possess a legal background with strong knowledge of corporate governance, regulatory requirements, and facility operations, combined with the ability to lead cross-functional teams and ensure compliance across departments. Key Responsibilities: Legal & Compliance Management: Ensure company compliance with applicable laws and corporate regulations (employment, contract, regulatory, and corporate governance) Manage and oversee all non-ICT vendor contracts, legal documentation, and agreements Conduct legal due diligence for all administrative and vendor contracts Liaise with external legal counsel for handling disputes and legal queries Ensure compliance with ISO certifications (ISO 9001:2015, ISO 27001) and manage internal/external audits Safety & Risk Management: Develop and enforce safety protocols including fire safety, emergency procedures, and workplace health compliance Conduct periodic risk assessments and inspections aligned with local laws and safety standards Facilities & Office Operations: Oversee daily facility management, security systems (CCTV, access control), and general office upkeep Manage third-party relationships for maintenance, infrastructure support, and utilities Vendor & Procurement Oversight: Manage end-to-end procurement and vendor lifecycle (non-ICT), including assessment, contract negotiation, and performance monitoring Ensure procurement activities align with legal and internal policy guidelines Asset Management: Collaborate with Accounts and IT to ensure physical asset tracking and reconciliation Maintain up-to-date documentation and compliance for all company assets Administrative Policies & Budgeting: Develop and maintain administrative policies that align with legal standards and internal governance Monitor and manage administrative budgets, track expenditures, and implement cost-control measures Events & Travel Coordination: Organize internal events, workshops, and business meetings Manage domestic and international travel logistics for staff and guests in compliance with company policy and legal obligations Team Collaboration: Work cross-functionally with ICT Vendor Management, Accounts, Legal, and senior leadership to ensure seamless operations and compliance Lead initiatives to continuously improve administrative workflows and governance mechanisms Qualifications & Requirements: Bachelor s degree in Law (LLB) mandatory 15 18 years of professional experience in general administration, legal compliance, corporate governance, vendor and facilities management Strong knowledge of ISO 9001:2015 and ISO 27001 standards In-depth understanding of risk management and safety practices Proven ability to manage contracts, regulatory requirements, and administrative functions effectively Excellent interpersonal, organizational, communication, and legal problem-solving skills Ability to lead cross-functional teams and manage multiple high-priority tasks simultaneously Competitive compensation Leadership position with strategic influence Cross-functional, impactful role in a reputed product-based organization Exposure to global standards and compliance frameworks Qualification : Bachelors degree in Law (LLB) mandatory

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Job Title: HR Recruiter / Talent Acquisition Specialist Key Responsibilities: Recruitment & Talent Acquisition: Full-cycle recruiting including job postings, sourcing, screening, interviewing, negotiation, and hiring. Develop and execute recruiting strategies to meet the organization s talent needs. Build and maintain a talent pipeline for future hiring needs and improve employee retention. Conduct screening interviews to assess candidate qualifications and cultural fit. Perform background checks, reference checks, and assist in generating offer letters. Sourcing & Candidate Engagement: Sourcing candidates through multiple channels, including social media recruiting, campus recruiting, networking, and employee referrals. Leverage Applicant Tracking Systems (ATS) to streamline recruitment processes and ensure compliance. Candidate engagement through regular follow-ups, cold calling, cold emailing, and personalized communication. Job Descriptions & Postings: Write and create job descriptions that attract high-quality candidates. Post job openings across various job boards and social media platforms. Use recruitment metrics to assess the performance of job postings and candidate engagement. Onboarding & Employee Relations: Facilitate the onboarding process for new hires, ensuring smooth integration into the company culture. Employee relations management, offering support and resolving any concerns or issues. Ensure compliance with HR policies, HRIS, and HR compliance standards. Diversity & Inclusion: Foster a diverse and inclusive hiring process. Implement strategies to attract diverse talent, ensuring equal opportunities for all candidates. Staffing Solutions & Workforce Planning: Provide staffing solutions and support with workforce planning to meet organizational goals. Conduct job market research to understand industry trends and competitor hiring strategies. Employer Branding & Networking: Enhance the company s employer branding to attract top talent. Build and maintain employer partnerships and leverage industry connections for recruitment efforts. Talent Pool Management: Manage an active talent pool and ensure continuous communication with potential candidates. Promote long-term relationships with candidates for future opportunities. Employee Benefits & Retention: Collaborate with HR to communicate employee benefits and enhance employee retention through engagement strategies. Conduct exit interviews and provide feedback to improve the hiring process. Key Skills: Recruitment Expertise: Full-cycle recruiting, talent acquisition, candidate screening, and interviewing. Sourcing Techniques: Social media recruiting, resume review, cold calling, and networking. Compliance & Systems: Proficiency in Applicant Tracking Systems (ATS), HRIS, HR compliance, and background checks. Candidate Engagement: Building strong relationships, candidate engagement, and delivering a positive experience throughout the hiring process. Negotiation & Offer Management: Expertise in negotiating offers, preparing offer letters, and ensuring smooth onboarding. Employer Branding & Diversity: Strong understanding of employer branding, diversity & inclusion, and creating an inclusive hiring environment. Metrics & Reporting: Knowledge of recruitment metrics, candidate analytics, and tracking hiring progress. Communication Skills: Excellent interpersonal, communication, and negotiation skills, capable of interacting with candidates, hiring managers, and senior leadership. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience in recruitment, talent acquisition, or HR roles (typically 3-5 years). Familiarity with social media recruiting, resume screening, interviewing, and hiring best practices. Strong understanding of employee relations, onboarding processes, and compliance requirements. Proficient in the use of Applicant Tracking Systems (ATS), HRIS, and other recruitment tools.

Job Title: HR Operational Excellence Analyst Role Overview: The HR Operational Excellence Analyst supports the implementation and enhancement of HR operational processes to drive efficiency and improve overall performance. This role involves process mapping, data analysis, identifying opportunities for improvement, and collaborating with cross-functional teams to support continuous improvement initiatives. The analyst also assists in developing and implementing HR operational excellence frameworks, tools, and methodologies. Key Responsibilities: Process Improvement & Optimization: Supports the documentation, mapping, and analysis of HR operational processes. Assists in identifying areas for process enhancement and efficiency improvements. Contributes to continuous improvement initiatives by recommending and implementing best practices. Data Analysis & Reporting: Collects and analyzes HR-related data to identify trends and improvement opportunities. Prepares reports and insights to support decision-making processes. Assists in monitoring key performance indicators (KPIs) and operational metrics. Collaboration & Stakeholder Engagement: Works closely with HR teams and other business functions to support process improvements. Engages with stakeholders to understand operational challenges and provide solutions. Supports cross-functional collaboration to drive operational excellence initiatives. Learning & Development: Gains experience in operational excellence methodologies, tools, and frameworks. Works within a team environment under the guidance of senior practitioners. Develops a strong understanding of HR operational processes and continuous improvement strategies. Required Skills & Competencies: Strong analytical and problem-solving skills. Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Effective communication and collaboration skills. Ability to work in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. This role provides a great opportunity for individuals looking to develop expertise in HR operational excellence while contributing to process improvements within the organization.

Job Title: Linux Systems Engineer Location: Kolkata Job Description: We are looking for a Linux Systems Engineer to join our team in Kolkata! The ideal candidate should have strong experience with Linux operating systems administration, a Bachelor's Degree in a related field, and at least 2 years of relevant experience. Roles & Responsibilities: Strong communication skills, including fluency in English. Exceptional troubleshooting ability and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and a cooperative attitude. Requirements: A Bachelor s or higher degree in a relevant field. Certification in relevant technologies is preferred. Strong experience with Linux operating systems. Ability to configure and maintain Linux systems and processes, including monitoring system health and performance to ensure high levels of availability, security, and performance. Excellent working knowledge of infrastructure technology, including WAN/LAN connectivity, routers, firewalls, and security. Experience providing application and field support. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's or higher degree in a relevant field.

C++ Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global innovator in AI-powered video computing solutions, delivering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Who You ll Work With You will join the core engineering team, developing high-performance, scalable systems for video surveillance, video analytics, and platform services. Collaborating with system architects, media pipeline developers, and AI engineers, you will design advanced C++ modules optimized for x64 architectures, integrating GPU and CPU acceleration. What You ll Do Design and implement high-performance C++ modules for video capture, streaming, encoding, and decoding. Develop optimized components for real-time analytics, computer vision, and media pipeline control. Work with hardware acceleration (GPU, Intel OpenVINO, CUDA) and low-level system APIs. Participate in performance tuning, multithreaded development, and debugging across platforms. Collaborate on integration with AI models, media servers, and video storage subsystems. Key Responsibilities Develop and maintain C++ code for core video surveillance and analytics systems. Implement support for video streaming protocols (RTSP, RTP, RTMP) and codecs (H.264, H.265, MJPEG). Optimize video I/O, buffering, synchronization, and hardware acceleration. Work on multi-platform deployment (Linux, Windows) using modern CMake and cross-compilation toolchains. Handle system-level diagnostics, memory management, and crash recovery. Participate in peer code reviews and maintain coding standards and documentation. 4 6 years of hands-on experience in modern C++ (C++11/14/17). Strong background in multithreading, STL, and system programming. Experience with GStreamer, FFmpeg, OpenCV, or custom media pipelines. Proficiency with debugging tools such as GDB, Valgrind, and profilers. Familiarity with GPU programming (CUDA/OpenCL) or Intel OpenVINO is a plus. Experience in cross-platform development, especially on Linux. Knowledge of IPC, socket programming, and real-time systems is desirable. Why Join Videonetics Work at the forefront of AI-driven video computing. Collaborate with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance video computing products, join us and be part of Videonetics growth journey!

Senior Solution Architect Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking a highly experienced Senior Solution Architect to lead the design and implementation of scalable, secure, and efficient architecture solutions. Based in Kolkata, you will work closely with stakeholders, product owners, and development teams to deliver innovative solutions that meet business needs and technical requirements. Your expertise will drive technical excellence, risk management, and continuous improvement throughout the project lifecycle. Key Responsibilities: 1. Requirements Analysis & Solution Design Analyze business and technical requirements to design scalable, secure, and reusable architecture solutions. Recommend optimal technology stacks and design patterns to ensure cost-effectiveness and scalability. Leverage reusable components and past experience to accelerate development timelines. Collaborate with stakeholders and teams to validate and refine requirements. Provide detailed architectural diagrams and effort estimations to support project planning. 2. Technical Leadership Mentor development teams by promoting best practices and fostering innovation. Guide technical decisions to align architecture with business objectives. Solve complex technical challenges with innovative, efficient solutions. Lead workshops, code reviews, and knowledge-sharing sessions to enhance team capabilities. Ensure compliance with development standards, performance metrics, and security best practices. 3. Risk Management Identify architectural and operational risks early and define mitigation strategies. Monitor system performance and scalability; address bottlenecks proactively. Implement disaster recovery and failover strategies for high availability. Assess third-party integrations and security threats, ensuring regulatory compliance. 4. Project Delivery Ensure adherence to architectural guidelines and coding standards during development. Conduct code reviews and optimize performance to maintain software quality. Implement security, compliance, and data privacy measures. Track code reuse and optimize development efficiency. Collaborate with QA, DevOps, and system admins for smooth deployment and monitoring. 5. Innovation & Continuous Improvement Stay abreast of emerging technologies, frameworks, and cloud-native solutions. Promote continuous learning and improvement culture within teams. Automate workflows, CI/CD pipelines, and infrastructure to boost reliability and efficiency. Identify opportunities to streamline development, improve performance, and enhance productivity. Required Skills & Experience: Technical Expertise: Frontend: React.js, Next.js (preferred), Vue.js Backend: Laravel, Express.js, Django (preferred) Mobile: React Native Databases: MySQL, PostgreSQL, MongoDB, Firebase Cloud: AWS, Azure, Google Cloud (GCP), Serverless Computing DevOps & CI/CD: Jenkins, GitHub Actions, Bitbucket Pipelines, Docker, Kubernetes, Terraform Security: OWASP practices, data encryption, access control Soft Skills: Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Collaborative mindset across development, product, and business teams Proven ability to lead multiple projects simultaneously while maintaining quality Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Software Engineering, or related field Cloud certifications such as AWS Solutions Architect, Azure Architect, or Google Cloud Professional Architect Experience with enterprise architecture, microservices, and event-driven systems Familiarity with Agile/Scrum methodologies Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related field

Senior Quality Analyst Automation Testing Location: Kolkata, India Experience: 6+ Years (with a strong focus on Automation Testing) Employment Type: Full-time Role Overview: We are looking for a detail-oriented and experienced Senior Quality Analyst to lead both manual and automated testing initiatives for our software products. Based in Kolkata, this role involves collaborating closely with development, product, and UX teams to ensure the delivery of high-quality, secure, and user-friendly applications. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases for functional, regression, performance, and security testing. Conduct manual and automated testing using industry-standard tools. Identify, document, and track defects using issue-tracking tools such as JIRA or Bugzilla. Provide detailed test coverage reports, defect analysis, and overall application quality insights. Collaborate with developers and product managers to understand business and technical requirements. Perform regression testing to validate that new code changes don t impact existing functionality. Execute performance testing to ensure system scalability and responsiveness. Assess and test for security flaws, including validation of data security and database integrity. Provide feedback and suggestions to improve UI, UX, and overall application performance. Continuously enhance test processes, methodologies, and automation frameworks. Stay current with the latest industry trends, testing tools, and best practices. Skills & Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: At least 6 years of experience in software testing, with a strong emphasis on automation. Proficiency in test automation tools like Selenium, TestNG, JUnit, or equivalent. Solid understanding of SDLC and testing methodologies (Agile/Scrum experience is a plus). Hands-on experience with issue-tracking tools (e.g., JIRA, Bugzilla). Familiarity with performance testing tools and concepts. Knowledge of data security standards and practices. Strong analytical and problem-solving abilities. High attention to detail with excellent documentation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Job Title: Senior Server Support Technician Location: Kolkata Job Description: We are looking for a Senior Server Support Technician to join our team in Kolkata! The ideal candidate should have at least 3 years of experience, certifications in relevant technologies, and a Bachelor s degree in a related field. Roles & Responsibilities: Strong communication skills, including fluent English. Exceptional troubleshooting and problem isolation skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Computer Science, Information Technology, or a related field. Experience in installation of Linux, Windows, and similar technologies. Database experience with MySQL and Oracle. Working knowledge of infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security. Experience providing application and field support. Certification in relevant technologies is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Computer Science/Information Technology or related field.

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

About the Company:On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts.From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Job Title: Technical LeadJob Summary:We are seeking a highly skilled and experienced Technical Lead to join our team. The ideal candidate will have a strong background in software development, excellent leadership skills, and the ability to guide a team of developers in building robust, scalable, and efficient applications. As a Technical Lead, you will play a crucial role in overseeing the development process, ensuring the delivery of high-quality software solutions, and driving technical innovation within the team.Key Responsibilities: Provide technical leadership and mentorship to a team of software developers. Guide the team in best practices, code reviews, and architectural decisions. Collaborate with project managers to define project scope, timelines, and deliverables. Ensure projects are completed on time and within budget. Design, develop, and implement software solutions. Make architectural decisions that ensure scalability, performance, and maintainability of applications. Maintain high standards of software quality within the team by establishing good practices and habits. Conduct code reviews and provide constructive feedback. Stay up to date with industry trends and emerging technologies. Identify opportunities for innovation and improvement within the development process. Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality products. Ensure alignment of technical direction with business goals. Troubleshoot and resolve technical issues as they arise. Provide guidance and solutions to complex technical problems. Develop and implement the technical strategy for the team. Ensure alignment with the company s overall strategic goals. Evaluate and recommend tools, technologies, and processes to enhance productivity and quality. Collaborate with product management and other stakeholders to define and maintain the technical roadmap. Ensure that technical initiatives align with business objectives and prioritize work to achieve strategic goals.Qualifications: Education: Bachelor s degree in Computer Science, Software Engineering, or a related field. A master s degree is a plus. Experience: Minimum of 15 years of experience in software development, with a focus on specific technologies like Java, .NET, Python, etc. Proven experience in a technical leadership role, leading a team of developers. Strong proficiency in programming languages. Knowledge of software architecture, design patterns, and best practices. Experience with frameworks and cloud services. Excellent leadership and interpersonal skills. Ability to motivate and inspire a team to achieve high performance. Strong analytical and problem-solving skills. Ability to make decisions in a fast-paced environment. Communication Skills: Excellent written and verbal communication skills. Ability to convey complex technical concepts to non-technical stakeholders. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field. A masters degree is a plus.

Job Title: Technical Business Analyst Location: Kolkata Job Description: We re looking for a Technical Business Analyst to join our team in Kolkata! This position involves writing proposals for client projects. The ideal candidate should have a Bachelor s degree in a relevant field and at least 2 years of prior experience in a similar role. Roles & Responsibilities: Must be technology savvy. Ability to act with integrity and appropriately respect and handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and has a great work ethic. Requirements: Minimum 2 years of industry experience. Bachelor's degree in a business-related field. Tech industry experience is a must. Experience with building proposals. Proficiency in Microsoft Office. Effective presentation skills. Understanding of budgeting. Familiarity with business-to-business relationships. Ability to accurately define project scope. Ability to create a detailed project analysis, outlining problems, opportunities, and solutions for a client. Experience with writing Agile user stories for eCommerce projects is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree in a business related field.

Job Title: Technical/IT Recruiter Location: Kolkata Job Description: We are hiring Technical/IT Recruiters to help grow our development team. The ideal candidate should have a strong understanding of various programming and technical roles, enabling them to find the right candidates for different job openings within the organization. Roles & Responsibilities: Excellent English, communication, and interpersonal skills. A highly motivated team player with a strong work ethic and high energy. Ability to interview prospective candidates for various technical job openings. Strong leadership qualities with the ability to make informed hiring decisions. Must be technology-savvy and proficient in using social media for recruitment. Ability to assess candidates based on their experience, knowledge, skills, and qualifications. Identify and attend local job fairs, college recruitment events, IT meet-ups, and other hiring opportunities. Requirements: At least 2 years of relevant experience in technical/IT recruitment. Experience in hiring for LAMP, MEAN, or MERN stack roles is preferred. A graduate degree is required; a Bachelor s in Computer Science or a related field is preferred. A strong understanding of a wide range of IT and programming processes. Previous experience in HR or management is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Graduation is required and Bachelors in a Computer Science related field is preferred

Job Title: LAMP Stack Developer Location: Kolkata Job Description: We re looking for a LAMP Stack Developer to join our team! The ideal candidate should have experience working with all components of the LAMP/LEMP stacks. Roles & Responsibilities: Excellent communication skills, including fluency in English. Exceptional troubleshooting and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Ability to manage time effectively while working on multiple projects. Requirements: Bachelor s degree in Computer Science, Information Technology, or a related field. Previous experience working with databases. Proficiency in PHP, MySQL, and JavaScript is a must. Good understanding of HTML and CSS. Experience with Linux environments, preferably both Debian and RHEL-based distributions. Previous experience working with a PHP MVC framework like Laravel, CodeIgniter, CakePHP, or Zend is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelors in a related computer science field.