System Analysis Jobs in Chennai

Domain Expert AR Operations Location: Chennai Department: AR Operations Career Band: Professional II Role Overview: RCM & Denial Management We are seeking a Domain Expert to join our AR Operations team. You will act as a bridge between physicians and U.S. insurance providers, focusing on Revenue Cycle Management (RCM). Your core mission is to review Explanation of Benefits (EOBs), identify claim denials, and drive resolutions to ensure timely and accurate payment collection. Technical Skills & Core Competencies Claims & Denial Expertise: AR Calling: Minimum 1 year of experience in U.S. Insurance follow-ups and professional verbal communication. Denial Management: Deep knowledge of Denials, Appeals, and Referrals processes. Financial Oversight: Understanding of Recoupment issues and ensuring proper payment allocation. EOB Analysis: Proficiency in interpreting complex Explanation of Benefits to identify billing discrepancies. Process & Compliance: RCM Mastery: Thorough understanding of the end-to-end Revenue Cycle Management workflow. Regulatory Adherence: Strict maintenance of HIPAA compliance and patient data confidentiality during all interactions. Professionalism: Ability to maintain high standards of written and verbal communication with international insurance representatives. Key Responsibilities Operational Execution: Insurance Liaison: Execute calls to U.S. insurance companies to resolve outstanding billing issues and claim status. Strategic Resolution: Take decisive action on denied claims, including drafting Appeals and managing Referrals. Billing Accuracy: Identify and rectify billing errors to prevent recoupment and maximize collection efficiency. Team & Reporting: Workflow Efficiency: Work independently and efficiently under the guidance of the Team Leader AR Operations. Documentation: Ensure all actions taken on claims are accurately documented within the RCM system. Minimum Requirements Bachelor s degree or equivalent professional experience. 1+ year of experience specifically in AR Calling within the healthcare sector. Fluent command of the English language (spoken and written). Proven ability to work in a fast-paced environment while meeting quality and compliance benchmarks. Qualification : Bachelors degree or equivalent professional experience

Position: Lead Software Engineer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform dedicated to the publishing industry. For over 19 years, we ve partnered with prestigious publishing houses worldwide to deliver world-class digital and print content. By harnessing cutting-edge technology, streamlined processes, and domain expertise, we simplify the entire publishing lifecycle from authoring and reviewing to distribution. Our vision is to make publishing content as easy as the click of a button, becoming the partner of choice for those sharing knowledge globally. We prioritize creating a fantastic experience for authors, content publishers, and our employees through technology and innovation. Role Overview We are looking for a Lead Software Engineer with at least 6 years of professional experience to join our engineering team. This is a hands-on leadership role where you'll spend about 80% of your time coding and the remaining 20% mentoring and guiding junior engineers. You will be responsible for architecting solutions, enforcing best practices, and ensuring technical excellence across the team. Our technology stack includes React, TypeScript, Zod, Fastify, ElasticSearch, and modern Database ORMs. Key Responsibilities Hands-On Engineering (80%) Design, develop, and maintain backend services using Fastify, TypeScript, and ORMs (optional). Build and optimize frontend applications using React and Zod for schema validation. Write clean, testable, and maintainable code that adheres to coding standards. Lead technical discussions, perform code reviews, and ensure high-quality code delivery. Mentorship & Leadership (20%) Guide junior developers, fostering growth and technical excellence. Establish and enforce coding standards, best practices, and development workflows (e.g., ESLint, Prettier, CI/CD pipelines). Promote knowledge sharing and collaborative problem-solving within the team. System Design & Architecture Own and drive the architecture of scalable, performant, secure, and maintainable systems. Evaluate trade-offs and propose practical solutions to business and technical challenges. Collaborate with product managers, designers, and stakeholders to design solutions. Operational Excellence Implement observability, error handling, and monitoring for production systems. Contribute to incident management, root cause analysis, and preventative measures. Continuously improve developer productivity and CI/CD processes. Required Qualifications 6+ years of professional software engineering experience. Strong proficiency in TypeScript and modern JavaScript. Hands-on experience with React for frontend development. Experience with Fastify (or similar Node.js frameworks) for backend development. Familiarity with Zod or similar validation libraries. Proficiency with ElasticSearch and designing efficient queries. Experience with at least one Database ORM (e.g., Prisma, TypeORM, Sequelize). Familiarity with Git, CI/CD pipelines, and modern DevOps practices. Preferred Skills Experience working in monorepo setups. Exposure to cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (Jest, Vitest, Playwright). Experience in performance tuning for React, Fastify, and ElasticSearch. Strong communication and collaboration skills in cross-functional teams. A highly hands-on engineer who leads by example. Someone who can balance coding with mentoring and elevating junior developers. A pragmatic decision-maker who understands trade-offs and business needs. A builder at heart, passionate about clean, scalable, and maintainable code. Benefits Competitive compensation with growth opportunities. Opportunity to influence engineering culture and best practices. Collaborative environment with challenging, impactful projects. ESI and PF benefits.

Business Analyst Scrum Master Location: Chennai Employment Type: Full-Time Job Summary We are seeking a dynamic Business Analyst / Scrum Master to join our team in a hybrid role that bridges business needs with Agile execution. This position demands a proactive individual who can effectively gather and analyze requirements while also driving Agile ceremonies and team collaboration. The ideal candidate will enable efficient solution delivery by aligning stakeholders, refining product backlogs, and ensuring adherence to Agile best practices. Key Responsibilities Business Analysis Engage with stakeholders to gather, document, and analyze business and functional requirements Create detailed user stories, process flows, wireframes, and business cases Perform gap analysis and recommend improvements to existing processes or systems Collaborate with development teams to ensure technical solutions align with business objectives Define KPIs and success metrics for evaluating solution effectiveness Scrum Master Responsibilities Lead Agile ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives Identify and remove impediments to keep teams moving efficiently Work with Product Owners to groom and prioritize the product backlog Track and report sprint progress using burn-down charts, velocity, and other Agile metrics Foster a culture of continuous improvement and Agile maturity Mentor team members on Agile and Scrum principles Required Skills & Qualifications 6 10 years of experience as a Business Analyst and/or Scrum Master Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe) Proficiency in Agile project management tools: Jira, Confluence, Azure DevOps (preferred), or Trello Excellent communication, stakeholder management, and facilitation skills Proven ability to translate business requirements into actionable development tasks Solid understanding of SDLC and business process modeling Familiarity with SQL, data analysis, and tools like MS Excel, MS Word, etc. Scrum Master Certification (CSM, PSM) is a plus Business Analysis Certification (CBAP, CCBA) is a plus Preferred Qualifications Knowledge of DevOps practices and Agile scaling frameworks (e.g., SAFe, LeSS) Experience working in cross-functional Agile teams within fast-paced environments

Job Title: Senior Technical Engineer Cloud Location: Chennai Experience: 3 5 Years Position Overview: We are looking for a skilled and self-driven Senior Technical Engineer Cloud to design, maintain, and optimize cloud-based infrastructure across various environments including Development, Testing, UAT, and Production. The ideal candidate will have hands-on experience with AWS, Azure, and GCP, solid system administration skills, and a strong grasp of cloud-native design patterns, automation, and DevOps best practices. Key Responsibilities: Design and implement best-practice cloud architectures for various deployment environments (Dev, Test, UAT, Prod). Manage and maintain cloud infrastructure and shared services across AWS, Azure, and GCP platforms. Provide system administration support (Linux/Windows), including configuration, troubleshooting, and automation. Take ownership of production environments, including upgrades, releases, and incident management. Troubleshoot issues across cloud infrastructure, networking, shared services, and application stacks. Participate in on-call rotations to ensure high availability and performance of cloud infrastructure. Manage licensing, monitoring, and performance of various cloud-based services. Develop and manage automation scripts using tools such as Terraform and PowerShell to improve efficiency and reduce manual work. Provision and manage key AWS resources: EC2, Load Balancers, Route 53, EBS, VPCs, along with Linux/Windows servers, IIS, and firewall rules. Propose and implement performance, cost, and security optimizations for cloud environments. Administer Kubernetes clusters, especially AKS, including setup of HPA (Horizontal Pod Autoscaler) and VPA (Vertical Pod Autoscaler). Implement CI/CD pipelines and workflows using industry-standard tools. Integrate monitoring and logging tools such as Prometheus and Grafana for real-time metrics and analysis. Develop and maintain infrastructure for Azure Synapse, Databricks, Azure Data Factory, including performance tuning. Automate scheduling of services (e.g., Azure VM, Synapse, SQL Pools) using Azure Automation Accounts. Create and manage alerts and diagnostic settings via scripts for continuous monitoring of all resources. Desired Candidate Profile: Bachelor's degree in Computer Science, Engineering, or a related field. 3 5 years of hands-on experience in cloud infrastructure management. Strong expertise in AWS, Azure, and optionally GCP. Proficiency in Linux/Windows administration, cloud automation, and scripting. Practical experience with Terraform, PowerShell, Kubernetes, and CI/CD tools. Knowledge of cloud security, cost optimization, and performance tuning. Familiarity with monitoring tools and log analytics platforms. Excellent problem-solving skills and a proactive mindset. Strong communication and collaboration skills. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Job Title: AR Analyst / Senior AR Analyst Experience Required: 1 5 Years Job Category: Billing Operations Job Location: Chennai Eligibility: Graduates from any stream About the Role: We are seeking a detail-oriented and self-motivated AR Analyst / Senior AR Analyst to join our Billing Operations team. The ideal candidate will have a strong understanding of provider billing, denial management, and Accounts Receivable (AR) processes, along with solid analytical and communication skills. Key Responsibilities: Manage accounts receivable follow-up for assigned payors effectively and independently. Analyze denials and take timely and appropriate action to resolve them. Work on correspondence, rejections, and appeal processes as needed. Apply knowledge of CPT, ICD, and Modifiers in analyzing and processing claims. Think analytically and use logical reasoning to troubleshoot AR issues. Ensure HIPAA compliance and maintain confidentiality of patient data. Collaborate with team members and contribute to achieving departmental goals. Required Skills: 1 5 years of experience in Accounts Receivable (AR) analysis within the provider billing domain. Strong verbal and written communication skills. Good interpersonal and team collaboration abilities. Proficiency in MS Office, especially Excel. Fast and accurate typing skills. Good computer literacy and system navigation skills. Preferred Qualifications: Exposure to correspondence and rejections is a plus. Understanding of modifiers, CPT, and ICD coding is essential. Qualification : Graduates from any stream

Material & Supply Chain Planner Location: Chennai About the Team The Supply Chain Team at ZF plays a crucial role in ensuring the smooth availability of materials for manufacturing operations. By optimizing inventory levels, enhancing supplier performance, and ensuring timely delivery, the team supports uninterrupted production, cost efficiency, and customer satisfaction. Role Overview As a Material & Supply Chain Planner, you will lead end-to-end planning of material supply chains to meet production and customer demands effectively. You will manage master data, purchase orders, SAP updates, supplier capacities, and coordinate deliveries, inventory, and warehouse operations to drive efficiency and compliance. Key Responsibilities Plan and manage the complete material supply chain lifecycle to meet production schedules and customer requirements. Maintain and update master data, purchase orders, and SAP systems in alignment with demand forecasts and supplier capacity. Monitor delivery performance, analyze inventory levels, and optimize stock to achieve cost and efficiency targets. Coordinate customer schedules, dispatch planning, and support warehouse infrastructure needs. Drive supplier performance improvements focusing on on-time delivery, lead time reduction, and quality adherence. Ensure compliance with Quality Management Systems (QMS), Health, Safety, and Environment (HSE) standards. Support new product development through effective supply chain collaboration. Candidate Profile Bachelor s degree in Engineering or related field. 4 8 years of experience in material planning or supply chain management. Strong knowledge of logistics, inventory management, and supplier coordination. Proficient in SAP/ERP systems and skilled in data analysis and problem-solving methodologies (8D, Pareto, Root Cause Analysis). Excellent communication and interpersonal skills with a strong command of English. Proficient in MS Office applications. Familiarity with ISO/TS 16949 standards is preferred. Ability to work collaboratively across functions and drive operational efficiency. Innovative Environment: Be part of a forward-thinking organization committed to supply chain excellence. Diverse & Inclusive Culture: Work in a respectful and inclusive workplace that values diversity. Career Development: Benefit from structured training, career growth opportunities, and global exposure. Global Presence: Collaborate with international teams and contribute to global projects. Sustainability Focus: Participate in eco-friendly initiatives and sustainable supply chain practices. Employee Well-being: Enjoy comprehensive benefits, work-life balance, and a supportive work culture. Join Us Become a vital part of the ZF team as a Material & Supply Chain Planner and help us shape the future of mobility. Apply now! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we strive to foster an inclusive culture where diversity is celebrated and barriers are removed, enabling all employees to realize their full potential. This commitment is embedded in how we operate and innovate, driving our legacy forward. Qualification : Bachelors degree in Engineering or related field

Job Title: Senior Microbiologist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Known globally for quality and integrity, we employ over 94,000 people across 2,600+ offices and laboratories worldwide. Position Summary: We are seeking a highly skilled Senior Microbiologist to join our Chennai laboratory team. The ideal candidate will have comprehensive experience in microbiological testing, method validation, and compliance with regulatory and quality standards related to food, water, and agricultural products. Key Responsibilities: Perform routine microbiological and biochemical laboratory tasks as assigned Maintain accurate records and documentation per laboratory standards and quality system requirements Complete method validations and compile related data, reports, and spreadsheets Review and confirm test results before forwarding for report generation Ensure strict adherence to laboratory safety protocols for chemical and microbiological work Be flexible to work additional hours or shifts when necessary Assist with audit documentation review and ensure compliance with lab specifications Conduct biological testing operations aligned with lab accreditation standards Work collaboratively within a team while maintaining adaptability to meet quality objectives Focus on microbiological testing in compliance with NABL certification and approvals from EIC and BIS Qualifications: Essential: M.Sc. in Microbiology Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 4 to 8 years of relevant experience in a commercial testing lab focused on microbiological analysis of natural, food, and agricultural products Strong knowledge of ISO 17025 and regulatory standards including BIS, EIC, APEDA, and NABL Expertise in microbiological test scope assessments per Codex, EU, and FSSAI food product standards Proficiency in spectrophotometry measurements, method optimization, validation, and verification Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Business Analyst / Functional Consultant SCM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst / Functional Consultant will manage client assignments with a focus on Supply Chain Management (SCM) domain processes like Manufacturing, Procurement, Inventory, and Sales & Distribution. This role combines functional and technical expertise to understand client needs, translate requirements, and ensure successful ERP implementation and support. Key Responsibilities: Interface with clients to understand business requirements and processes through meetings and discussions. Collaborate closely with client teams and stakeholders to map overall business processes. Manage client relationships including change request management, solution planning, and testing coordination. Define and document customer business functions and processes accurately. Develop requirements for new system implementations and enhancements to existing ERP solutions ensuring fit-for-purpose design. Lead business process reengineering and improvement initiatives aligned to SCM domain. Validate requirements and analysis models via reviews and walkthroughs with project stakeholders. Support preparation and review of user acceptance test (UAT) cases; act as liaison during UAT execution. Continuously seek improvements in process monitoring, issue detection, and customer value delivery. Perform first-level defect analysis, coordinate fixes with engineering teams, and plan deployment in production environments. Required Skills & Experience: 3 to 5+ years of strong domain experience in Manufacturing, Procurement, Inventory, or Sales & Distribution within an ERP context. Thorough understanding of end-to-end processes such as Procure to Pay (P2P), Order to Cash (O2C), and Stores Administration. ERP implementation experience preferred. Excellent verbal and written communication skills. Willingness to travel nationally and internationally based on business requirements. Competencies: Strong documentation and specification skills. Ability to work collaboratively across cross-functional teams. Deep domain and industry knowledge in SCM. Proficient in problem-solving and visual modeling techniques. Strong client engagement and relationship management skills. Work Location: Chennai (Base location) with readiness for travel and relocation for short or long-term assignments across other locations/countries. Qualification : BE/B.Tech or Equivalent

Job Title: Data Scientist Company: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 10 Years Job Summary: We are looking for Data Scientists to analyze large amounts of raw information to find patterns that will help improve our clients business. We will rely on you to build data products to extract valuable business insights. You will be part of our AI team in developing AI based products through the latest cutting edge technology. Key Responsibilities: Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams Communicate your findings to the appropriate teams through visualisations Collaborate and communicate findings to diverse stakeholders Provide solutions but not limited to: Object detection/Image recognition, natural language processing, Sentiment Analysis, Topic Modeling, Concept Extraction, Recommender Systems, Text Classification, Clustering, Customer Segmentation & Targeting, Propensity Modeling, Churn Modeling, Lifetime Value Estimation, Forecasting, Modeling Response to Incentives, Marketing Mix Optimization, Price Optimization. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills. Preferred Qualifications: Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts. Minimum of 3+ years of experience in a related position, as a data scientist building predictive analytics or NLP or CV solutions for various types of business problems. Working knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like Tensorflow, Pytorch, PySpark. Programming background and expertise in building models using at least one of the following languages: Python, R, C, C++, Spark, Scala. Good knowledge in the implementation of deep learning models for image classification, Document classification models, object detection, logo detection. Self-motivated and driven to deliver agreed results on-time. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts.

Job Title: Business Architect/Senior Business Analyst Location: Chennai, India Job Type: Full Time CTC: Negotiable Posted on: 11/04/2025 Project Role Description: Define opportunities to create tangible business value for our banking clients by leading current state assessments and identifying high-level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing a business case to achieve the vision. Your typical day will involve conducting current state assessments, analyzing customer requirements, and collaborating with stakeholders to develop innovative business solutions. Must Have Skills: Finastra Fusion Global PAYplus (GPP) Good to Have Skills: Business Requirements Analysis Experience Requirement: Minimum 2 years of experience is required. Educational Qualification: 15 years full-time education. Responsibilities & Deliverables: Strong experience in Finastra GPP Product as Business Analyst. Should be aware of all flows and rules confirmation in GPP Application. Should have experience on GPP Business Rule/Profile configuration, GPP Logs reading, and exposure to important database tables. Read and understand requirement & solution documents. Should be able to do requirement analysis inline with Payment flows and GPP Applications for all clearings. Able to do GAP analysis and define solutions for GAPs. Configure GPP flows by using rules and system parameters available in GPP. Should be able to set up business entities, offices, and workflows independently. Simulation & Triage of issues raised by customers. Address functional queries from various stakeholders. Ability to create scalable and reusable functional solutions based on requirements/scope. Ability to create and maintain system, functional, and reference documentation. Ability to create requirement specifications based on Architecture / Design / Detailed Processes. Strong Analytical, Communication, Planning, and Coordination skills. Ability to collaborate with all stakeholders (lines of Business Units, vendor partners, technical implementation teams) to balance the complexities of technical implementation. Functional expertise in the relevant domain. For example, Faster Payments, RTGS, SEPA, ISO messaging standard in Payments domain. Detailed understanding of end-to-end Payments processing To/From Scheme SEPA/BACS/Faster/FedWire Payments is very useful.

Senior Software Developer - CCM About the Role: We are seeking a highly motivated and experienced Senior Software Developer specializing in Customer Communication Management (CCM) to join our team. The ideal candidate will possess a strong background in software development and project execution, coupled with deep expertise in CCM tools, particularly CSF Designer. This role requires a self-starter who can contribute individually while also collaborating effectively within a team environment. The successful candidate will be comfortable working in a global setting and available to overlap with onshore teams during EST business hours (1:00 PM to 10:30 PM IST). Responsibilities: Lead and contribute to the full software development lifecycle (SDLC), from requirements gathering and system analysis to design, coding, testing, debugging, documentation, and implementation. Execute migrations from CSF MVS (mainframe) to CSF Designer in a Windows environment. Demonstrate proficiency with HPX Live, CSF Designer (v14.0 and v16.0), CSF Classic (v4.6), and Mainframes zOS, utilizing tools such as Endeavor and File Manager. Integrate systems with document composition tools, including DOC1, CSF legacy, CSF Designer, and HP/OpenText Exstream. Collaborate effectively with cross-cultural and multi-lingual teams. Contribute as an individual contributor and actively participate in team projects. Maintain availability to overlap with onshore teams during EST business hours (1:00 PM to 10:30 PM IST). Qualifications: Minimum of 6-8 years of experience in software development and project execution. Extensive experience with CCM tools, particularly CSF Designer. Proven experience migrating from CSF MVS (mainframe) to CSF Designer on Windows. Strong working knowledge of HPX Live, CSF Designer (v14.0 and v16.0), CSF Classic (v4.6), Mainframes zOS, Endeavor, and File Manager. Experience integrating systems with document composition tools (DOC1, CSF legacy, CSF Designer, HP/OpenText Exstream). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work effectively in a team environment and independently. Experience working in cross-cultural and multi-lingual settings. Willingness to work during overlapping hours with EST business hours (1:00 PM to 10:30 PM IST).

Job Title: Audio Visual (AV) Systems Engineer General Summary: Qualcomm is seeking an experienced Audio Visual (AV) Systems Engineer to support and maintain corporate AV standard solutions, ensuring seamless communication across business units. This role is responsible for designing, implementing, and maintaining AV systems that deliver a consistent and high-quality user experience. The ideal candidate should possess strong troubleshooting skills, executive-level customer service abilities, and expertise in Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp, and AV hardware/software solutions. The role also involves budgeting, scheduling, and collaborating with AV integrators to exceed customer expectations. Key Responsibilities: AV System Implementation & Support: Design, implement, and maintain corporate AV standard solutions to enhance communication and collaboration. Troubleshoot and resolve AV system issues using root cause analysis techniques. Provide end-user training and support for Microsoft Teams Rooms (MTR) and other AV systems. Align AV solution standards and practices to ensure optimal system performance and consistency. Collaborate with AV integrators, IT teams, and business units to meet AV requirements. Technical Expertise & System Maintenance: Expertise in Crestron, Extron, Biamp, and other AV control systems. Basic knowledge of AV programming and graphical user interfaces. Experience working with audio/video signal test generators, laser levels, SPL meters, and RTA equipment. Familiarity with AutoCAD for AV system designs. Support locally managed PA systems and live event production setups. Project Management & Collaboration: Work closely with AV integrators, vendors, and internal teams to deploy and optimize AV solutions. Assist in budgeting and scheduling AV projects to ensure timely and cost-effective delivery. Provide detailed reports and recommendations on AV system performance and improvements. Maintain alignment with Qualcomm s AV standards and industry best practices. Minimum Qualifications: Bachelor s/Master s degree in Information Technology, Computer Science, Computer Engineering, or a related field. OR 1+ year of IT-related work experience with a non-technical Bachelor s degree (e.g., Business, Humanities, Marketing). OR 3+ years of IT-related work experience with a high school diploma or equivalent. 3 to 15 years of experience working with AV systems and related technologies. Preferred Skills & Experience: Hands-on experience with Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp. Strong troubleshooting and root cause analysis skills. Knowledge of AV programming, graphical user interfaces, and AutoCAD. Experience supporting live events, streaming, and PA system setups. Excellent communication, customer service, and project management skills. Physical Requirements: Ability to transport and install equipment up to 20 lbs. Work on cutting-edge AV technologies in a global and innovative environment. Collaborate with top-tier professionals and industry leaders. Enjoy a competitive compensation package, career growth opportunities, and professional development.

Technical Lead Experience 8-10 years of experience in software development, with a strong focus on RPG, customized packages, and integration services. Qualification B.E/B.Tech in Computers or any relevant field. Pre-Requisites The Technical Lead is responsible for developing and enhancing software systems built in RPG, customized packages, and integration services. The role involves both individual work and teamwork to build new applications and enhance existing ones through the full software development lifecycle. Experience with all formats of RPG, RPGLE, CL, CLLE. Strong RPG and ILE concepts. Job Description Implementation of Solutions: Lead and participate in the implementation of Microsoft Dynamics 365 Business Central solutions for clients, including system configuration, customization, data migration, and integration with third-party applications. Client Business Requirements: Analyze client business requirements and translate them into technical specifications and solution designs. Customization and Development: Develop and implement customizations using AL language, extensions, and integrations with other Microsoft and third-party products. Provide Technical Guidance: Provide technical guidance and support to project teams and client stakeholders throughout the project lifecycle. Workshops and Training: Conduct technical workshops, training sessions, and knowledge transfer activities for clients and internal teams. Cross-functional Collaboration: Collaborate with cross-functional teams, including functional consultants, developers, and project managers, to deliver high-quality solutions on time and within budget. Stay Updated: Stay updated on the latest developments and best practices in Microsoft Dynamics 365 Business Central and related technologies. What Makes You a Great Fit Experience: Minimum 5 years of experience working with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV/Navision). Technical Skills: Strong technical skills in AL language, Visual Studio Code, and Dynamics 365 Business Central development tools. Customization & Configuration: Experience with customization, configuration, and integration of Business Central modules, including Finance, Sales, Purchasing, Inventory, and Manufacturing. Bonus Skills: Knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Azure services is a plus. Certifications: Microsoft certifications in Dynamics 365 Business Central or related technologies are preferred. Communication Skills: Excellent analytical, problem-solving, and communication skills. Time Management: Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. Qualification : B.E/B.Tech in Computers or any relevant field.

About HSBC Join HSBC to find out how valued you will be if you are searching for a job where you can truly make an impact. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as Manager, Finance Operations. In this role, you will be responsible for ensuring consistency and accuracy in various financial reports, managing regulatory submissions, and driving improvements in integrated reporting processes. Principal Responsibilities Reporting Deliverables: Ensure consistency across various integrated reporting deliverables, including financial statements, capital adequacy, and liquidity coverage. Liquidity & Regulatory Returns: Prepare, analyze, and explain various liquidity and regulatory returns, ensuring compliance with regulations. Stakeholder Communication: Present reports to stakeholders and seek their sign-offs before regulatory submissions or group-level reporting. Integrated Reporting: Support the production and design of new integrated reporting information, ensuring best practices and compliance with listing and regulatory requirements. Audit & Review: Handle audit queries from internal audit, external audit, and regulators, ensuring proper supervisory controls are in place. Cross Reporting Reconciliation: Build control mechanisms for cross-reporting reconciliation and ensure consistency for critical data elements. Assurance Checks: Perform assurance checks ahead of finalizing numbers and prepare assurance packs for sign-off meetings, including variance analysis and control checklist reviews. Regulatory Knowledge: Be well-versed in regulatory interpretation and definitions as prescribed in various regulations such as ECB guidelines, PRA regulations, accounting standards, and policies. Specialized Knowledge: Possess in-depth knowledge of at least two verticals in financial reporting, regulatory reporting, or liquidity reporting. Regulatory Change Management: Collaborate with Finance Change delivery, Global Regulatory policy, and Remediation programs on upcoming regulatory changes, business requirements, and system enhancements to ensure solutions meet objectives and regulatory compliance. Requirements Qualifications: A qualified professional (preferably CA, ICWA, MBA, or CFA) with a minimum of 5+ years of post-qualification experience. Industry Knowledge: Sound knowledge of the financial/banking services industry, products, and systems. Analytical Skills: Strong proficiency in MS Office, especially advanced Excel skills (macros, arrays, and other complex formulas). Regulatory Reporting Experience: Prior experience in regulatory reporting, liquidity, or financial reporting is advantageous. Regulatory Knowledge: Familiarity with Basel III/CRDIV, PRA regulatory rules, and AOP & Stress Testing reporting is preferred. Operational Risk Management: Ability to continually assess operational risks associated with the role, taking into account changes in the business environment, legal requirements, and technology. Technological Proficiency: Knowledge of Python, R, Xceptor, or other technologies used within finance for automation is desirable. Global Presence: Join one of the largest financial institutions in the world with operations in 62 countries and territories. Career Growth: Benefit from HSBC's opportunities for professional development and career progression. Impactful Work: Contribute to the ongoing success of the business and the financial stability of markets worldwide. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 5+ years.

Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About Comcast: Comcast is a Fortune 50 leader at the intersection of media and technology. With a focus on innovation, we create groundbreaking entertainment and online experiences for millions of customers worldwide. If you're passionate about teamwork, revolutionizing industries, and leading the future of media and technology, Comcast is the place to grow your career. Job Summary: The Data Analyst will work cross-functionally to collect, analyze, and model data to uncover trends and provide actionable insights. You'll support key business decisions through exploratory analysis, forecasting, and optimization. This role requires in-depth technical expertise, independent prioritization, and clear communication of findings to stakeholders. Core Responsibilities: Data Collection & Analysis: Work with business leaders to understand requirements and develop technical specifications. Retrieve, analyze, and summarize complex data from platforms like Teradata, SQL Server, Hadoop, and AWS. Identify relevant data sources and combine disparate datasets for actionable insights. Exploratory & Predictive Analysis: Conduct exploratory data analysis and hypothesis testing to uncover trends and drivers. Develop forecasting models for key business metrics such as sales and demand. Measure the impact of campaigns, features, or initiatives and identify opportunities for improvement. Visualization & Communication: Create narrative-driven presentations and effective data visualizations for executives and decision-makers. Communicate insights clearly and concisely to influence strategic business decisions. Innovation & Collaboration: Stay updated on trends in analytics, statistics, and machine learning, and apply them to solve business challenges. Promote a culture of knowledge sharing, healthy skepticism, and teamwork within the organization. Customer-Focused Approach: Drive results by integrating feedback from customers and employees via Comcast s Net Promoter System (NPS). Champion the customer experience and advocate for seamless digital interactions. Compliance & Accountability: Adhere to Comcast s Operating Principles and ensure regular, consistent, and punctual attendance. Fulfill additional duties as needed. Qualifications: Must-Have: Proven experience with big data platforms (e.g., Teradata, SQL Server, Hadoop, AWS). Strong proficiency in data analysis, hypothesis testing, and forecasting techniques. Ability to develop clear and compelling data visualizations and presentations. Exceptional problem-solving and independent judgment skills. Preferred: Knowledge of emerging analytics trends, statistics, and machine learning. Experience with business operating frameworks and a results-driven approach. Familiarity with Net Promoter System (NPS) feedback integration. Diversity & Inclusion: We believe diverse perspectives drive innovation and success. Growth-Oriented Culture: We foster an environment of learning and collaboration. Employee Benefits: Comprehensive benefits package, flexible schedules, and career development opportunities. Impactful Work: Be part of an organization that shapes the future of media and technology. Disclaimer: This description provides a general overview of the role. It is not intended to encompass all responsibilities or qualifications. Comcast is proud to be an equal-opportunity workplace, considering all applicants regardless of race, religion, gender, disability, or veteran status.

Job Summary Responsible for being the escalation point of contact for all high level break/fix and maintenance issues or events for the OC. Provides subject matter expertise for CRAN, CMTS, transport, Video, CDV, HSI and works closely with the engineering teams. Performs a variety of highly complex analytical duties in the planning development, testing and evaluation of Comcast's network. Responds to escalations and resolves issues that arise from hardware and software failures. Manages network tuning, performance and designs strategies and makes recommends to improve network performance. Job Description Core Responsibilities Performs a variety of highly complex analytical duties in the planning, development, testing and evaluation of Comcast's network, including CRAN, CMTS and the IP platform and Video platform. Works closely with engineering and national teams on network operations to ensure proper and efficient operations of the network. Measures volume and performance of the network traffic; identifies utilization and performance issues; designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. Devises and implements strategies for solving network issues or increasing network performance, including the development and production of network system documentation and instructional and procedural manuals for other employees to utilize in order to resolve problems or make network improvements. Supports all the OC tools and alarms, analyze systems needs and determines priority of devices attached to the network. Ensures the availability of networking services; studies, evaluates, analyzes and monitors the network to determine problem areas and/or areas of concern. Monitors and isolates outages and impairments. Ensures that server databases and other related resources are properly maintained and devises strategies to improve performance of the network. Provides subject matter expertise for all network equipment, technical training and support to other operational groups. Updates code and software to ensure proper system performance. Engineer 2 performing Network Desk duties performs the following: Determines if the network, or a portion of the network, needs to be shut down to resolve complex issues. Provides technical support for the capacity and utilization reporting and tuning across the product lines. Tests, monitors and analyzes the network to isolate outages across all product lines. Performs port turn ups and downs on CRAN aligned to the agreed to demark matrix. Develops changes and improvements in the network including re-routing of traffic. Provisions DWDM and CWDM circuits. Engineer 2 performing Video Desk duties performs the following: Participates in the review of video failures, as appropriate and provides feedback to prevent future occurrences within the established post mortem process. Accountable for video configuration audits and adherence to the golden configuration. Supports national desk for DSG and 2way conduit applications. Supports all channel migration from the headend to the CRAN. Supports all SD and HD channel launches. Uses all available tools to monitor and isolate IP video outages and impairments. Maintains all IP video delivery devices (i.e. RPD's, OM-1000's and NC-1500's). Performs MPEG troubleshooting through a variety of highly complex analytical duties in the testing and evaluation of Comcast's network. Provides operational support for the DAC and DNCS in conjunction with engineering and AVS. Directs Headend Technician(s) in troubleshooting network issues for video, ADS and Switched Digital video. Engineer 2 performing CHSI Desk duties performs the following: Devises modulation changes to the CHSI QAMs. Acts as the SME in isolating problems between the CMTS, transport distribution and subscriber Modem equipment. Ensures the CHSI network is optimally engineered. Analyzes and troubleshoots networks such as: CHSI Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and CHSI configurations. Provides technical support during the deployment of the CHSI product or the installation of additional CMTS's in the market. Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment of the CDV product or the installation of additional soft switches in the market. Monitors and clears all hung COPS processing. Supports the implementation of new capacity associated with the facilities and trunking for PSTN interconnection. Acts as the SME in isolating problems between the switch service provider, transport distribution and subscriber telephony equipment. Provides subject matter expertise for all voice equipment, technical training and support to other operational groups. Ensures the voice network is optimally engineered. Analyzes and troubleshoots networks such as: Voice Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and switch translations. Engineer 2 performing Systems Desk Specific function performs the following: Designs and creates tools that gather and integrate data from disparate systems (such as Comcast billing, ticketing, provisioning and network monitoring systems, among others). Designs, codes, tests, deploys and evaluates highly reliable programs in Perl, C, C++, C#. Designs, codes, tests, deploys and evaluates highly reliable web pages in PHP, ASP, JavaScript, Script etc. Collaborates with Engineering, Excellence in Operations (XOC), Advanced Technical Support and other internal departments to generate data for problem analysis and fix. Writes scripts in SQL, Perl, C++, JavaScript, ASP.Net. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels ar...

About Arcadia: Arcadia is at the forefront of the clean energy revolution, offering innovative software and APIs to help fight the climate crisis. Since its inception in 2014, Arcadia has been on a mission to break the fossil fuel monopoly and unlock decarbonization by connecting consumers and businesses to high-quality clean energy options. With the launch of the Arcadia Platform, an industry-defining SaaS platform, Arcadia is accelerating the transformation from an analog energy system to a digitized network. Arcadia s impact continues to grow, with a $1B valuation and over $500M in capital raised. Role Overview: As a Customer Service Representative at Arcadia, you will play a pivotal role in delivering exceptional customer support. This position requires someone with a passion for technology and clean energy, as you will engage with customers, troubleshoot issues, and help navigate them through energy solutions. If you thrive in a fast-paced environment and enjoy solving complex problems, this role is an ideal fit. Key Responsibilities: Provide outstanding customer support by answering queries and resolving issues via phone and online platforms. Investigate and troubleshoot issues, especially related to utility company accounts and clean energy options. Make phone calls to US utility companies to enroll new accounts or fix broken credentials. Conduct data analysis in MS Excel/Google Sheets to monitor customer accounts. Collaborate with engineers and other team members to address customer issues and improve product offerings. Ensure all customer issues are addressed in a timely, accurate, and efficient manner. Required Qualifications: Fluent English speaker (Level C1 or higher), with strong verbal and written communication skills. 1-2 years of customer service experience, preferably supporting customers via phone. Strong attention to detail and problem-solving skills, with good investigative instincts. Basic proficiency in MS Excel/Google Sheets for data analysis. Availability to work from 7 am - 4 pm ET. What Arcadia Offers: Competitive compensation based on market standards. Hybrid work model with a remote-first policy. Flexible leave policy to accommodate personal needs. Comprehensive medical insurance (1+5 family members), accident coverage, and life insurance. Annual performance cycle with opportunities for rewards and recognition. Quarterly team engagement activities and learning and development programs. A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? Arcadia believes in diversity and individuality, where unique perspectives are valued. If you're passionate about clean energy and want to be part of a team working toward a decarbonized energy grid, Arcadia is the place for you. We foster an inclusive environment where every team member has the opportunity to grow and make a tangible impact. How to Apply: If you are eager to contribute to a clean energy future and enjoy engaging with cutting-edge technology, apply to join Arcadia s team. We re excited to learn how you can help us shape the future of energy.