System Executive Jobs in Bengaluru

Senior Technical Architect Location: Bengaluru Work Type: Full-Time About Locus Locus is a battle-tested, agentic Transportation Management System powering all-mile, all-channel logistics across 30+ countries. In 2025, Locus joined the Ingka Group (IKEA Retail), gaining the scale of a global leader while continuing to operate independently. Headquartered in Bangalore with a global footprint, we are a team of 170+ problem-solvers united by a mission to reinvent how the world moves goods. What We Value Global Mindset: Curiosity about diverse markets. Driven: Energized by complex challenges. Thoughtful: Analytical and deliberate. Adaptive: Decisive in fast-moving environments. Exacting: Commitment to excellence and detail. Role Overview You will define the architectural backbone of Locus s enterprise SaaS platform. This role bridges the gap between product vision and technical execution, ensuring our systems remain scalable, extensible, and resilient as we grow globally. Key Responsibilities Platform Vision: Define high-level system and module architectures aligned with business goals. Domain-Driven Design: Build domain-centric, loosely coupled systems for logistics and enterprise SaaS. Scale & Performance: Architect resilient, high-throughput systems for real-time data processing. Technical Mentorship: Lead design reviews and mentor engineers on architectural patterns and best practices. Modernization: Identify technical debt and define phased roadmaps for platform evolution. Ideal Candidate Profile 10+ years in software architecture, including 3+ years in enterprise SaaS platform architecture. Domain Expertise: Deep knowledge of TMS, WMS, routing, or optimization systems. Technical Stack: Mastery of Microservices, Event-Driven Architectures, REST APIs, and Cloud-Agnostic design. Leadership: Proven ability to communicate complex blueprints to both executive stakeholders and engineering teams. Shape the future of logistics automation, establish a foundation for global innovation, and solve complex, real-world problems with the backing of the IKEA ecosystem.

Finance Executive Location: Bengaluru Employment Type: Full-time About Us Exotel is one of Asia's largest customer communication platforms. Our mission is to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected more than 320 million people. We work with innovative companies like Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, and GoJek, as well as top banks across the country. Join us in transforming how companies manage and engage with customers. What We Look For We are looking for a Finance Executive with a strong background in revenue accounting, invoicing, contract validation, and ERP systems. If you have experience in contract management and a strong understanding of sales CRM, we would love to hear from you. Ideal Candidate Education: B.Com or MBA in Finance Experience: 2-4 years in revenue/invoicing accounting, contract validation, and financial operations. Skills: Proficiency with Sales CRM and ERP systems Strong academic foundation in finance or accounting Detail-oriented with strong analytical skills Ability to work under pressure with tight deadlines Strong communication skills for regular business interaction What You Will Do As a Finance Executive, you will be responsible for ensuring that all contracts, bill plans, and customer creation activities are validated and accurate. Your work will directly impact the financial integrity of the organization. Key responsibilities include: Contract Validation: Ensure that all customer records in the system have valid contracts and the most up-to-date billing plans. Confirm contract terms align with billing plans for each customer. Bill Plan Validation: Ensure bill plans are validated in the CRM before customer approval and billing processing. Customer Creation: Approve new customer accounts after confirming all contract and billing information is valid. Credit Approval: Verify the requirements for credit approval and approve changes as necessary, based on contract validation and internal checks. Changes to Bill Plans: Approve any changes to customer billing plans after ensuring the correct contract and customer validation. Internal Controls: Ensure strong internal controls (IFC) are followed for financial operations, and ensure compliance with company standards. Collaboration: Work closely with the business team to resolve any issues, escalations, or discrepancies related to billing and contracts. Establish and maintain a regular cadence with the business teams to ensure smooth operations. Innovative Work Environment: You ll be part of a fast-growing company working with some of the largest names in the industry, building next-gen customer communication tools. Career Growth: At Exotel, we believe in investing in your personal and professional growth with opportunities for career development and skill enhancement. Dynamic Culture: We are a collaborative and inclusive team that encourages innovation, transparency, and ownership. If you're excited to be part of a dynamic, fast-growing team at Exotel and you have the right experience and skills for the role, apply now! We look forward to having you on our team. Qualification : B.Com or MBA in Finance

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Sales Development Representative (SDR) Location: Bengaluru Type: Full-Time About Intugine That journey from sourcing to delivery involves a complex global supply chain. Yet many brands struggle with limited visibility, delays, and inefficiencies. Intugine is changing that. We re a leading supply chain visibility platform helping global enterprises like GE Healthcare, Flipkart, Titan, Diageo, and Ultratech Cement gain real-time, multimodal insights across land, air, sea, and rail logistics. Backed by integrations with systems like FASTag, Port Community System, and FOIS, and in partnership with the National Logistics Policy, we provide unmatched visibility and intelligence to optimize delivery times, reduce logistics costs, and drive operational excellence. About the Role: Sales Development Representative We re expanding our Business Development team and looking for Sales Development Representatives (SDRs) who can spark conversations, build relationships, and open doors to new business opportunities. As an SDR, you'll be the first point of contact in outbound prospecting playing a vital role in fueling our sales pipeline. If you're a sharp communicator with a knack for research, hustle, and hustle (yes, we said it twice), this is your launchpad into high-impact enterprise SaaS sales. What You'll Be Doing Research & Prospecting: Identify key accounts and decision-makers within target industries. Outreach: Initiate contact through email, LinkedIn, and cold calls to create interest and qualify leads. Database Management: Maintain and expand a clean, accurate CRM database of prospects. Lead Qualification: Understand prospect needs and align them with Intugine s solutions before handing off to Account Executives. Meeting Booking: Drive pipeline growth by scheduling sales-qualified meetings. Hit Your Targets: Meet or exceed KPIs for outreach, meetings set, and qualified opportunities. Tool Optimization: Experiment with sales enablement tools and tactics to improve outreach effectiveness. Who We re Looking For 1+ years of experience in lead generation or customer-facing roles Experience in SaaS, IoT, or Supply Chain/Logistics is a strong advantage Excellent written and verbal communication skills Quick learner, self-starter, and result-driven mindset Fluent in English and Hindi Familiarity with sales tools (HubSpot or similar CRM, LinkedIn, contact extraction tools) Comfortable making high-volume outbound calls Ability to connect with both decision-makers and end users What Makes You a Great Fit You're energized by challenges and love the thrill of opening new conversations. You're organized, persistent, and can handle rejection with grace. You take initiative, constantly look to improve your game, and celebrate every win big or small. At Intugine, we're building a workplace that s ambitious, supportive, and a little bit quirky (in a good way). You ll be surrounded by driven teammates who enjoy solving real-world problems and having fun while doing it. Perks and Benefits: Employee Stock Options Own a part of what you build Comprehensive Health Cover Because health comes first Personal Development Budget Learn, grow, and thrive Flexible Working Hours Work when you're most productive Generous Parental Leave Family matters Equal Pay Policy Transparent and fair, always Education Assistance We support your learning journey Autonomy & Ownership Take charge of your role Life Skills Training From tax planning to wellness Company Outings & Paid Time Off Unplug and recharge

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field

Director Quality Engineering Experience: 15 20 years Location: Bengaluru Team: Engineering About CoinDCX At CoinDCX, we believe Change Starts Together. We are on a mission to make Web3 accessible to all, building cutting-edge products that solve real-world challenges in security, scalability, and user accessibility. In just six years, we ve transformed from India s first crypto unicorn to a platform serving over 125 million users worldwide. As we accelerate Web3 adoption, we are looking for visionary leaders to help us maintain world-class quality and performance standards. Role Overview As Director of Quality Engineering, you will lead and scale our QA and Performance Engineering functions to ensure the reliability, scalability, and security of our fintech products. You ll be responsible for driving the quality strategy across large-scale distributed systems and building a high-performing team passionate about excellence. What You ll Do Leadership & Strategy Lead and grow a team of 50+ QA, automation, and performance engineers. Define and execute a long-term quality engineering strategy aligned with business goals and regulatory requirements. Foster a culture of ownership, accountability, and continuous improvement. Quality Engineering Champion an automation-first approach across functional, regression, and integration testing. Oversee end-to-end validation for core product flows including trading, payments, custody, and compliance. Own testing strategies for microservices architectures and high-throughput APIs. Performance & Scalability Lead performance testing initiatives designed to support systems handling over 1 million TPS with sub-50ms latency. Develop frameworks for continuous performance benchmarking and capacity planning. Collaborate with SRE, DevOps, and Product Engineering to identify and mitigate performance bottlenecks. Non-Functional Testing Ensure comprehensive coverage for reliability, availability, failover, disaster recovery, and security. Drive chaos testing, fault injection, and compliance-related quality assurance processes. Collaboration & Stakeholder Management Partner with Product, Platform, Security, and Compliance teams to align quality standards with regulatory mandates. Provide executive reporting on quality, system resilience, and risk metrics. Influence cross-functional adoption of best practices in testing and release validation. What You Bring Experience 15+ years in QA and Performance Engineering, with at least 5 years in senior leadership roles. Proven experience managing large, high-growth fintech or financial services engineering teams (50+ members). Technical Expertise Deep expertise in testing large-scale distributed systems. Strong knowledge of performance, load, stress, soak, and chaos testing frameworks. Familiarity with cloud-native environments (AWS, Kubernetes), CI/CD pipelines, and observability tools. Domain Knowledge Extensive background in fintech or financial services (trading, payments, banking). Strong understanding of regulatory and compliance requirements in financial applications. Leadership & Soft Skills Exceptional people leadership, mentoring, and organizational scaling capabilities. Excellent stakeholder management with the ability to influence senior engineering and business leaders. Strategic, data-driven decision-making mindset. You re passionate and constantly curious about Web3 and Virtual Digital Assets (VDA). You act with ownership, drive excellence, and focus on measurable impact. You embrace a We over Me philosophy empowering your team as you grow. Change excites you and fuels your innovation mindset. You think beyond limits, challenging the status quo to push boundaries. Perks That Empower You Design Your Own Benefit: Personalize your perks to fit your lifestyle whether it s tech, travel, or pets, your priorities come first. Unlimited Wellness Leaves: Take time off as needed to recharge your health matters most. Mental Wellness Support: Access free counseling, expert sessions, workshops, and social events to stay balanced. Bi-Weekly Learning Sessions: Sharpen your skills and stay current with ongoing industry trends and knowledge. Join Us If you re ready to lead a high-impact team and help build the future of Web3 quality engineering we want to HODL you on our team!

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Lead Satellite Design & Development Location: Bengaluru Experience Required: 10 to 15 years Minimum Qualification: Bachelor s or Master s degree in Engineering (BE/BTech/ME/MTech) or Science (MSc) Specialization in Aerospace, Mechanical, Electronics, or Systems Engineering preferred Key Skills Satellite Systems Engineering System Architecture & Integration Flight Mechanics & Control Systems NX and Concept Design Tools Project & Resource Management Systems Engineering Lifecycle (V&V, Risk, Interfaces) Strategic & Technical Leadership Stakeholder Management Job Summary We are seeking a seasoned and visionary Lead Satellite Design & Development to lead end-to-end execution of satellite programs. The role requires deep technical expertise, hands-on project management skills, and a proven ability to lead multidisciplinary engineering teams. The ideal candidate will be instrumental in shaping system architecture, ensuring technical excellence, and aligning with organizational goals in the dynamic field of space systems. Key Responsibilities Team Leadership Lead and mentor a multi-functional engineering team across systems, mechanical, electronics, aerospace, software, and reliability disciplines. Foster a collaborative, innovation-driven work culture aligned with project objectives and company strategy. Project Management Manage full project lifecycle: from concept development through design, integration, testing, and deployment. Define project plans, budgets, schedules, and resource allocations using Agile, Waterfall, or hybrid methodologies. Conduct regular project reviews to monitor performance, identify risks, and implement mitigation strategies. Systems Engineering & Integration Drive system architecture and engineering processes: requirements definition, interface control, verification & validation, and risk management. Balance trade-offs between performance, cost, risk, and reliability throughout the development lifecycle. Ensure all engineering documentation is maintained in line with industry standards and internal processes. Quality Assurance & Risk Management Champion adherence to quality benchmarks and reliability targets. Develop and enforce comprehensive risk mitigation plans across design, development, and integration phases. Stakeholder Engagement Interface with internal teams (R&D, QA, Production, Finance, Executive Leadership) for cross-functional alignment. Engage external partners clients, suppliers, regulators to ensure compliance, clarity, and project alignment. Represent the organization in technical forums, industry panels, and client briefings. Innovation & Continuous Improvement Drive adoption of emerging technologies and design innovations to strengthen competitive edge. Lead process optimization initiatives to improve development efficiency, product quality, and team performance. Preferred Qualifications & Experience Proven leadership in full-cycle satellite or satellite bus development from mission planning and architecture to launch and mission control. In-depth knowledge of satellite sub-systems and technology providers. Familiarity with international standards and best practices in satellite design and development. Strong strategic acumen in planning, budgeting, and resource management for complex aerospace projects. Qualification : Bachelors or Masters degree in Engineering (BE/BTech/ME/MTech) or Science (MSc)

Position: Senior Manager, Corporate Systems Engineering Location: Bangalore, India (Hybrid: 3 days in-office, 2 remote) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) powers the Connected Operations Cloud, enabling industries like transportation, construction, agriculture, and manufacturing to leverage IoT data for safety, efficiency, and sustainability. With a mission to digitize the backbone of the global economy, Samsara offers a high-impact, growth-driven environment where innovation meets real-world operations. Role Overview This leadership role oversees the Business Systems Engineering (BSE) team in Bangalore, managing core enterprise applications (e.g., NetSuite, Finance, Supply Chain) and leading the Automation Center of Excellence (CoE). The ideal candidate brings a blend of strategic vision, engineering acumen, and operational excellence, with a strong track record of ERP implementations and a curiosity for AI-driven transformation. Key Responsibilities Systems & Automation Leadership Lead and scale the Business Systems Engineering team, enabling next-gen systems for Finance, Accounting, and Supply Chain. Drive innovation through the Automation CoE, focusing on GenAI, bots, and workflow automation. Deliver high-impact solutions by aligning with business needs and ensuring scalable architectures. Strategic Program Management Manage cross-functional initiatives with measurable ROI, working closely with global IT and business teams. Own Agile transformation for business systems, shifting to a product-centric operating model. Drive programs from ideation to delivery balancing budget, resources, and technical execution. People Management & Collaboration Perform full-spectrum people management: hiring, mentoring, performance reviews, and retention. Foster an inclusive, high-performing team aligned with Samsara s core values. Serve as a trusted advisor to internal stakeholders across functions and geographies. Quality, Efficiency & Communication Set productivity and quality benchmarks for engineering teams. Champion continuous improvement with data-driven insights and automation. Communicate clearly with technical and non-technical audiences including executive leadership. Required Qualifications Core Experience 10+ years in software engineering, business systems, or enterprise application delivery. 5+ years of team leadership or engineering management experience. Proven success implementing NetSuite ERP and supporting enterprise systems. Strong delivery record across Agile, cross-functional, and globally distributed teams. Bonus Skills Experience with financial/ERP tools: Xactly, Vertex, Stripe, Zip, Workato. Passion and practical experience in AI and GenAI-driven transformation. Knowledge of SaaS best practices, data integration, and system scalability. What Makes You a Fit Strategic thinker who executes with precision. Passionate about enterprise system evolution and automation. Curious about how AI will reshape business technology. A culture builder who thrives in collaborative, mission-driven teams.

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Senior Executive Finance Location: Bangalore Department: Finance About Zetwerk Zetwerk is the world s largest global manufacturing network that transforms digital designs into physical products. We provide manufacturing solutions across a wide range of industries, from simple steel pipes to complex aircraft engine components. Our network spans thousands of manufacturing partners offering capabilities like metal fabrication, CNC machining, plastic injection molding, 3D printing, and aluminum die castings. We serve diverse sectors including Oil & Gas, Aerospace, Renewables, Electric Vehicles, Consumer Electronics, and more. Our proprietary Manufacturing Operating System, ZISO, enables real-time tracking, pricing recommendations, quality assurance, and seamless communication across stakeholders delivering faster, high-quality, cost-effective manufacturing solutions globally. Zetwerk is reshaping manufacturing. We offer a collaborative, innovative environment with opportunities for growth and impact. We support your career ambitions and foster an inclusive culture where you can thrive and contribute meaningfully. Roles & Responsibilities Perform bank, vendor, and ledger reconciliations ensuring accuracy in financial records. Manage month-end and year-end closing activities, including journal entries, accruals, and adjustments. Prepare and review financial statements, reports, and MIS to aid business decision-making. Assist accounts payable and receivable processes, ensuring timely payments and collections. Support budgeting, forecasting, and financial planning initiatives. Provide financial analysis and insights to optimize business performance and cost efficiency. Monitor key financial and operational metrics; identify trends and variances. Ensure compliance with accounting standards, tax regulations, and company policies. Coordinate internal and external audit activities. Identify and resolve discrepancies in financial data; recommend process improvements. Conduct scenario analysis, risk assessments, and variance analysis to support strategic decisions. Job Requirements 3-5 years of experience in finance, accounting, or business finance roles. Strong knowledge of reconciliation, general ledger, financial reporting, and business finance principles. Proficiency in Excel and accounting software such as SAP, Tally, or equivalents. Familiarity with GST, TDS, and financial regulations is a plus. Excellent analytical, problem-solving, and communication skills. Experience in budgeting, forecasting, and financial planning preferred. Ability to work independently and collaboratively in cross-functional teams. Strong organizational skills with the ability to meet deadlines.

Technical Staff, Software Engineering CTO Storage Team Location: Bengaluru, India Team: CTO Storage Company: Dell Technologies Role Overview You will architect and lead the development of advanced storage architectures focusing on data path technologies across Dell s storage portfolio. This senior technical role involves innovation in AI-driven infrastructure, storage protocols, and system integration, collaborating closely with product teams, management, and external partners to deliver cutting-edge solutions. Key Responsibilities Present innovative storage technology ideas to executive leadership. Architect detailed product designs including functionality, performance, integration, and hardware needs. Lead prototyping, testing, and validation efforts focusing on scalability and performance. Collaborate cross-functionally to build POCs and MVPs ensuring seamless integration of technologies. Mentor and uplift junior engineers and peers, encouraging innovative thinking and solutions. Essential Requirements Experience: 15+ years with Bachelor s degree, OR 12+ years with Master s degree, OR 8+ years with PhD, OR equivalent experience Expertise in AI-driven operations, telemetry, data integration, and storage connectivity/protocols. Deep knowledge of: Filesystem data paths, object protocols, Linux kernel ecosystem. Storage & networking drivers and standards. Unstructured & structured data ecosystems and connectors. Drive technologies and hardware ecosystem (CPU, PCIe, networking, DPU, offload engines). Strong programming skills in Embedded C and Python on Linux OS. Active contributions to open-source or tech communities, plus demonstrated leadership in mentoring. Desirable Qualifications Advanced certifications or publications in Storage Software, AI, Deep Learning, or related fields. Proven track record of leading impactful, innovative projects. Ongoing engagement with open-source projects or technical communities. Join a team pushing boundaries in storage and AI infrastructure, shaping the future of data management with innovative technologies. Collaborate with industry experts and enjoy growth opportunities while making a meaningful impact.

Job Title: Pre-Sales Solution Architect Fintech & Digital Transformation Location: Bangalore Experience: 12 15 Years Preferred Expertise: .NET, Cloud Technologies, API Development, Fintech Solutions, Digital Transformation Job Overview We are seeking a dynamic and experienced Pre-Sales Solution Architect to lead the solutioning and proposal creation for Fintech and Digital Transformation projects. The ideal candidate will bring a solid background in solution architecture, pre-sales engineering, and technical consulting, with expertise in .NET technologies being a significant advantage. In this role, you will collaborate closely with sales, product, and engineering teams to design innovative solutions, craft detailed proposals, and engage in technical discussions with clients, ultimately driving the success of our sales efforts. Key Responsibilities Client Requirements & Solution Proposal: Partner with sales teams to understand client business needs and technical requirements, crafting customized and scalable solutions. Solution Architecture & Design: Develop comprehensive solution architectures, system designs, and technical roadmaps tailored to client specifications and industry best practices. Technical Leadership: Lead and actively participate in technical discussions, Proof of Concepts (PoCs), and product demos for enterprise clients, ensuring clarity on feasibility and value. Hands-on Technical Expertise: Provide deep technical guidance and expertise in .NET technologies (C#, ASP.NET, .NET Core), cloud platforms (Azure, AWS, GCP), microservices, and APIs. Proposal & RFP Development: Author detailed technical proposals, respond to RFPs, and create compelling case studies that highlight the company s capabilities and successful project outcomes. Collaboration with Engineering: Work alongside engineering teams to assess the feasibility and scalability of proposed solutions, ensuring alignment with both technical and business goals. Stakeholder Engagement: Engage with C-level executives, business stakeholders, and technical teams to align on proposed solutions, ensuring that both technical and business objectives are met. Continuous Learning & Trends: Stay abreast of the latest trends and advancements in Fintech, cloud technologies, microservices, API development, DevOps practices, and cybersecurity to maintain a competitive edge. Required Skills & Qualifications Experience: 12-15 years in solution architecture, technical consulting, or pre-sales engineering. Technical Expertise: Strong proficiency in .NET technologies (C#, ASP.NET, .NET Core) and cloud platforms (Azure, AWS, GCP). Experience designing solutions using microservices, API gateways, event-driven architectures, and serverless computing. Expertise in enterprise system integrations, security best practices, and performance optimization. Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation. Communication & Stakeholder Management: Exceptional communication skills with the ability to present complex technical concepts to both technical and non-technical audiences. Proven experience engaging with C-level executives, business leaders, and technical teams to drive technical discussions and decision-making. Documentation & Proposal Writing: Demonstrated ability to author high-quality technical documentation, proposals, and RFP responses that are clear, concise, and compelling. Certifications: Certification in Cloud Architecture (Azure Solutions Architect, AWS Certified Solutions Architect, etc.) is a plus. Preferred Qualifications Industry Expertise: Prior experience working in Fintech, Digital Transformation, or related fields is highly preferred. Technical Skills: Familiarity with microservices architecture, API development, cloud-native applications, and advanced cybersecurity practices. This is a fantastic opportunity for an experienced Pre-Sales Solution Architect to play a key role in driving business outcomes through innovative and tailored technical solutions for the Fintech and Digital Transformation sectors. If you have the skills and passion for working in a dynamic, forward-thinking environment, we would love to hear from you!

Job Description You are a strategic thinker passionate about driving solutions in Analytics Solutions. You have found the right team. As an Analytics Solutions Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the design, implementation and execution of end-to-end processes supporting U.S. Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST reporting, regulatory reporting training and exam management. Additionally, FRRA drives broader strategic initiatives across external reporting including accountability, error and issue management, manual adjustments, variance analysis, quality assurance and the target U.S. Regulatory Reporting platform. The FRRA Innovation team sits within FRRA and is responsible for leading the development and implementation of Business Intelligence, Data Analytics and Intelligent automation solutions, identifying and delivering process automation and technology innovation, supporting the reporting production close, and helping to define and design multi-year business infrastructure strategy. Job Responsibilities Implement process automation solutions across the business using Business Intelligence tools. Drive process discovery through partnerships with key stakeholders in the business. Follow established project lifecycle from end to end to deliver timely, efficient, and fit-for-purpose solutions. Engage partners such as FRRA process owners, Center of Excellence teams, and Control partners through established forums. Assist with various aspects of project management including development of project plans, task management, design, testing scenarios and analysis, implementation, and procedural / operating model documentation. Collaborate with system / data owners and business project teams to improve overall data quality and implement tactical solutions to automate repetitive, manual data clean-up and aggregation work. Develop expertise in existing and future strategic data source systems to streamline and improve information content, transparency, and delivery. Communicate summary of analysis and findings thoroughly and succinctly (summary of facts, data sources, analyses performed, conclusions, and recommendations) to various stakeholders, including executive leadership and participate/lead Innovation forums. Stay up-to-date with industry trends and best practices in process automation, analytics, and innovation. Required Qualifications, Capabilities, and Skills Minimum 3 years experience in design and delivery of analytics, reporting and process automation solutions. Advanced data transformation skills using Alteryx and/or Python. Experience with data visualization tools (e.g., Tableau, Power BI) and analytics platforms. Strong project management skills with the ability to manage multiple projects simultaneously. Good analytical and presentation skills. Willingness to learn and adopt new cutting edge technologies, toolsets and techniques. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Preferred Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus. Certifications in process automation or data analytics. Knowledge of SQL and/or RPA tools like UIPath. Experience with process review, discovery and reengineering. Understanding of workflow automation tools such as Pega or ServiceNow. Experience in a similar role within a fast-paced, innovative environment. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Qualification : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus.

About Intugine: Ever wondered how the products you use every day from your favorite snacks to the latest gadgets reach you on time and in perfect condition? The journey these products take is complex, spanning sourcing, manufacturing, storage, and moving across a global supply chain. Intugine Technologies is here to simplify this complexity. We offer best-in-class visibility solutions that help global brands manage their supply chains efficiently, reduce logistics costs, eliminate operational inefficiencies, and improve key metrics like OTIF (On-Time, In-Full) and order-to-delivery turnaround time. Our solutions offer end-to-end visibility across various transportation modes (air, land, sea, and rail), helping brands track shipments and materials at every stage of the supply chain. As a proud partner of India's National Logistics Policy, Intugine integrates with key systems like FASTag, Port Community System, and Freight Operations Information System to offer deeper insights into logistics. With 75+ global clients, including GE Healthcare, Flipkart, Titan, Diageo, and Ultratech Cement, we are committed to transforming supply chains for the better. Role and Function: We are expanding our Business Development team and looking for enthusiastic Sales Development Representatives (SDRs). As an SDR at Intugine, you will be the first point of contact for outbound engagements, helping us meet our ambitious customer acquisition and revenue growth goals. You will be responsible for prospecting and adding new accounts into the sales funnel, qualifying leads, and driving initial conversations with potential customers. 1+ years of experience in Lead Generation or Customer-Facing roles. SaaS experience is a plus. Experience in IoT/Technology is highly preferred. Experience in Logistics and Supply Chain is a huge bonus (so if that s you, apply already!). Excellent communication skills (verbal and written emails, LinkedIn, WhatsApp). Quick learner, self-starter, and a go-getter attitude. Basic understanding of the sales and lead generation process, contact extraction tools, and LinkedIn. Experience working with CRM tools (Hubspot or similar). Ability to communicate effectively with decision-makers and end-users. Multilingual proficiency (English, Hindi). Strong phone presence and comfortable making several calls per day. Strong problem-solving aptitude and a proactive attitude. Responsibilities: Research key accounts in your assigned industry and map decision-makers. Maintain and expand the company s prospect database within your territory. Utilize tools to extract contact details of potential prospects. Establish initial contact with decision-makers via email, LinkedIn, or phone calls. Qualify prospects, match their needs with Intugine's offerings, and schedule virtual meetings with Account Executives. Keep your CRM up to date with a healthy pipeline of prospects. Own and exceed sales development targets, which will be based on the number of meetings you set and the Sales Qualified Meetings (SQMs) you generate. Constantly evaluate and suggest new sales enablement tools to speed up opportunity identification. Our Team: We are a team of ambitious, reliable, and witty individuals who get the job done while having fun. We love solving intricate problems, and we re looking for smart, adventurous people who thrive in dynamic environments. If you want to make an impact with your work and grow in an exciting, fast-paced company, Intugine is the place for you. Perks at Intugine: Employee Stock Options: Take a slice of the pie and grow with us. Comprehensive Health Cover: For your peace of mind. Personal Development Budget: Upskill yourself, we ve got the bill. Flexible Working Hours: Set your own work hours. Open Door Policy: No cubicles, open collaboration. Generous Parental Leave: Because family comes first. Documented Equal Pay Policy: Ensuring fairness in 2024. Education Assistance: Let us support your educational aspirations. Work Autonomy: Enjoy complete ownership over your work. Employee Life Skill Training: Regular sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings: Unwind with your team outside the office. Paid Time Off: Because your well-being is our priority. If you're ready to take the next step in your career and work with a company that values innovation and work-life balance, we want to hear from you! Apply now to join the Intugine rocketship.

Join Us in Revolutionizing the Data Storage Industry We re at the forefront of a transformative tech movement, fundamentally reshaping the data storage industry. At Pure Storage, you ll have the chance to lead with innovative thinking, grow alongside us, and collaborate with the smartest team in the industry. If you re ready to make a lasting impact and seize boundless opportunities, come join us! SHOULD YOU ACCEPT THIS CHALLENGE... As an Instructional Designer, you will create high-impact learning experiences that empower our partners. This role is critical in designing, developing, and delivering training programs that provide our partners with the knowledge and skills necessary to succeed with our products, solutions, and go-to-market strategies. Working as part of the GTM & Partner Experience team, you will design scalable, engaging learning solutions that drive partner adoption, sales effectiveness, and technical expertise. You'll collaborate cross-functionally with Subject Matter Experts (SMEs), partner managers, sales, and technical teams to ensure the training aligns with business goals and partner needs. In This Role, You Will: Develop structured learning courses and paths tailored to various partner personas (e.g., sales, technical sales, marketing, operations, executives), ensuring they have the right knowledge to drive business success. Design and develop effective and engaging learning modules using Articulate 360, incorporating videos, simulations, and instructional best practices. Convert complex content into clear, concise, and engaging training materials, such as e-learning modules, instructor-led training, job aids, videos, infographics, simulations, and assessments. Collaborate with SMEs to gather and refine content that aligns with learning objectives. Apply instructional design models (e.g., ADDIE, SAM), gamification, and interactive learning strategies to create impactful experiences. Utilize our Intellum LMS (Learning Management System) to publish, track, and manage learning content. Develop assessments to measure learning outcomes and knowledge retention. Continuously evaluate training effectiveness using metrics, data, and partner feedback to assess engagement, course completion rates, and learning impact, iterating on content as needed. Stay updated on trends in instructional design, e-learning technologies, and gamification to enhance training programs. What You ll Need to Bring to This Role: Basic Qualifications: Bachelor s or Master s degree in Instructional Design, Learning & Development, Education, or a related field. 12+ years of experience in instructional design, curriculum development, or e-learning development. Proficiency in e-learning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia, Vyond, etc.) is a plus. Familiarity with Intellum LMS or similar learning platforms, and SCORM-compliant content. Experience designing training programs for partners, channel sales, or reseller networks. Strong writing, communication, and project management skills. Ability to translate complex technical and sales topics into engaging, digestible learning experiences for partners. Solid understanding of adult learning principles, instructional methodologies, and training needs analysis. Excellent project management skills, attention to detail, and the ability to meet deadlines. What You Can Expect from Us: Pure Innovation: We celebrate those who think critically, embrace challenges, and aspire to be trailblazers. Pure Growth: We provide the space and support for you to grow alongside us and contribute meaningfully. Pure Storage has been recognized as one of Fortune's Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We build each other up, setting aside egos for the greater good. Additionally, we understand the importance of a healthy work-life balance and offer various perks, including flexible time off, wellness resources, and company-sponsored team events. For more details, check out purebenefits.com. Qualification : Bachelors or Masters degree in Instructional Design, Learning & Development, Education, or related field.

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.