System Troubleshooting Jobs in Bengaluru

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Network Engineer Experience Required: 3 to 7 years Minimum Qualification: Bachelor of Engineering (BE) Location: Bengaluru Key Skills Network Architecture & Design Network Configuration & Troubleshooting CCNA or Equivalent Certification Routing Protocols: BGP, OSPF Firewalls & Network Security Routers & Switches Layer 2/Layer 3 Technologies IP Planning, QoS, NAT, Load Balancing Vendor Integration & System Testing Job Summary We are seeking a skilled and motivated Network Engineer with 3 7 years of hands-on experience in designing, implementing, and managing network infrastructure. The ideal candidate will possess strong technical knowledge in routing, switching, network security, and integration of multi-vendor systems. Key Responsibilities Design and implement robust network architectures tailored to business needs. Configure and maintain routers, switches, and firewalls across Layer 2 and Layer 3 technologies. Perform IP planning and network design, including the use of virtual routing domains. Implement and manage routing protocols such as BGP and OSPF. Configure and optimize QoS, NAT, and load balancing solutions. Integrate and manage networking components from various vendors. Collaborate with cross-functional teams for product development and system integration. Capture and document system/product requirements, high-level and low-level designs. Handle end-to-end implementation, integration, and configuration of networking subsystems. Work with customers, vendors, and OEMs to ensure smooth deployment and operation. Coordinate with certification agencies for product/documentation approval. Support system installation, commissioning, testing, and troubleshooting in production environments. Qualification : Bachelor of Engineering (BE)

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.

Backend Engineer Location: Bengaluru (Hoodi, Rathi Legacy, Rohan Tech Park) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader leveraging AI and data to solve complex industrial challenges in Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. Our flagship products include Cognite Atlas AI and Cognite Data Fusion (CDF). We have been recognized as a 2022 Technology Innovation Leader and 2024 Microsoft Energy & Resources Partner of the Year, driving the future of industrial digital transformation. Our Values Impact: Deliver meaningful, measurable results. Ownership: Take responsibility beyond your comfort zone and foster inclusivity. Relentless: Innovate with determination and resilience. Role & Responsibilities Design and develop scalable, high-performance backend services and APIs using Java, Kotlin, or Python for Cognite Data Fusion. Work with advanced database technologies like PostgreSQL and Elasticsearch to enhance our industrial knowledge graph. Collaborate with application teams to create user-centric solutions addressing complex industrial problems. Build resilient, scalable infrastructure using modern open-source tools and Cognite s data platform. Influence critical product and technical decisions by partnering closely with stakeholders and domain experts. 5+ years of backend engineering experience, primarily using Java, Kotlin, or Python in SaaS/product companies at scale. Flexibility with tech stacks: Java/Kotlin experience is a plus for Python developers and vice versa. Experience with Spark is highly valued. Strong background in modern databases (PostgreSQL, Elasticsearch), graph processing, distributed systems, and performance tuning. Commitment to clean, maintainable code and best practices through continuous code review and improvement. DevOps experience: CI/CD, Infrastructure as Code, Kubernetes multi-cloud deployments (AWS, GCP, Azure). Skilled in observability and diagnostics with tools like Prometheus, Grafana, and expertise in troubleshooting complex system issues. Comfortable contributing to and learning from the open-source community. Excellent communication skills to collaborate effectively across diverse, global teams. Be part of a diverse global team representing 70+ nationalities, committed to DEI. Work in a modern, vibrant office environment at Rathi Legacy, Hoodi, Bengaluru with hybrid flexibility. Flat hierarchy with direct access to leadership and minimal bureaucracy. Collaborate with world-class talent on ambitious, high-impact projects across multiple industries. Engage in Cognite s HUB community for direct interaction with colleagues and partners. Make Your Impact Join Cognite and help revolutionize industrial digital transformation with strong DataOps, enabling better decisions and sustainability for global clients. We encourage applications from all backgrounds and identities. If you re passionate about shaping the future of industrial SaaS, apply today!

DevOps Engineer Location: Bengaluru, Karnataka, India (On-Site) Department: Engineering Employment Type: Full-Time About Sarvam.ai Sarvam.ai is a cutting-edge generative AI startup headquartered in Bengaluru, India, with a mission to make generative AI accessible and impactful for Bharat. Founded by AI experts, we are dedicated to developing high-performance, cost-effective AI agents tailored for the Indian market. We enable enterprises to tap into new opportunities, build deeper customer connections, and reshape the future of AI for India and beyond. Role Overview We are looking for a DevOps Engineer to join our team and help build and manage scalable, secure, and high-performance infrastructure. In this role, you will be a key contributor to automating deployments, managing cloud infrastructure, optimizing CI/CD workflows, and ensuring system reliability. You will work with cutting-edge technologies, including cloud platforms, containerization, and infrastructure as code (IaC), to deliver impactful solutions for AI-driven products. Key Responsibilities CI/CD Pipelines: Design, implement, and manage CI/CD pipelines for seamless software deployment and integration. Cloud Infrastructure: Deploy and manage cloud infrastructure using Terraform, Kubernetes, and Docker for scalability and high performance. Automation & Scaling: Automate infrastructure provisioning, scaling, and security compliance to support high-availability environments. Monitoring & Optimization: Implement logging, monitoring, and alerting solutions using tools like Prometheus, Grafana, ELK Stack, or CloudWatch to monitor system performance and optimize resource utilization. Security & Compliance: Enhance security and compliance by managing IAM policies, encryption, and vulnerability scanning. Troubleshooting & Root Cause Analysis: Troubleshoot system failures, perform root cause analysis, and implement improvements to ensure reliability and uptime. Collaboration: Work closely with development teams to ensure smooth deployment and operation of AI models and applications. Must-Have Skills & Qualifications Educational Background: Bachelor s degree in Computer Science, Engineering, or related field (2024/2025 graduates). Cloud Expertise: Strong experience with AWS, Azure, or GCP for deploying and managing cloud-based applications. Containerization: Proficiency in Docker and Kubernetes for building and managing containerized applications. Infrastructure as Code (IaC): Experience with Terraform, Ansible, or CloudFormation to automate infrastructure management. CI/CD Pipelines: Experience in setting up automated workflows using tools like GitHub Actions, Jenkins, or GitLab CI/CD for smooth deployments. Monitoring & Logging: Experience with Prometheus, Grafana, ELK, or similar tools to implement effective monitoring and logging solutions. Networking & Security: Strong understanding of firewalls, VPNs, SSL, and cloud security best practices for secure infrastructure. Version Control: Proficiency with Git for managing code repositories and version control workflows. Problem Solving: Strong debugging, troubleshooting, and analytical skills to resolve complex system issues. Good to Have (Preferred Experience) Serverless Computing: Exposure to serverless computing models such as AWS Lambda or Azure Functions. Message Queues: Experience with message queues like Kafka, RabbitMQ, or SQS. Site Reliability Engineering (SRE): Familiarity with SRE practices to ensure the reliability and availability of large-scale systems. Open Source Contributions: Contributions to open-source projects or a strong GitHub portfolio showcasing DevOps expertise and best practices. Impactful Work: Work on AI-driven products that are reshaping the future of technology in India. Innovative Team: Collaborate with a team of AI experts and engineers pushing the boundaries of technology. Career Growth: Opportunity to grow in a fast-growing startup at the forefront of the generative AI revolution. Cutting-edge Technologies: Work with cloud technologies, automation, and AI infrastructure to create high-impact products. Qualification : Bachelors degree in Computer Science, Engineering, or related field

Job Title: Senior Cloud Development Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving over 100 million users globally. By joining Cloud Software Group, you will make a significant impact, helping real people access the cloud-based products they rely on to get their work done from anywhere. Our team values passion for technology, the courage to take risks, and the empowerment of every individual to dream, learn, and build the future of work. This is an exciting time to bring your skills to the cloud and be a part of our evolving journey! About This Team: We are seeking a Senior Cloud Development Engineer to join our dynamic DaaS (Desktop as a Service) team. In this role, you'll work with cutting-edge cloud technologies to develop and maintain scalable, secure cloud services. You will be a key contributor to the Citrix DaaS Product Line, working alongside a talented team of engineers to build resilient microservices that power our customer-facing applications. Your work will directly influence the experience of customers and partners globally. Job Description: As a Senior Cloud Development Engineer, you will be responsible for: Back-End Development: Improve business logic, enhance existing features, and build new ones to support the Citrix DaaS product line. Collaboration: Work cross-functionally with teams to define, design, and ship new features that enhance the DaaS experience. Continuous Improvement: Research and evaluate new technologies to maximize development efficiency, with a focus on adopting Generative AI tools where applicable. Agile Methodology: Embrace agile practices such as Jira, SCRUM, SAFE, or Kanban to deliver high-quality products on time. Best Practices: Institute coding standards, including code reviews, integration testing, unit testing, logging, and instrumentation to ensure the robustness of the codebase. Troubleshooting: Understand and resolve field issues, performing root cause analysis and implementing preventive measures to improve performance and security in cloud environments. Required Experience/Skills: Bachelor's Degree (BE/BTech) in a technical field or equivalent work experience. 4+ years of relevant work experience in cloud development or software engineering. Strong understanding of computer science fundamentals, particularly algorithms and data structures. Excellent communication and collaboration skills to effectively discuss technical concepts with cross-functional teams. Strong problem-solving and troubleshooting abilities, with an emphasis on resolving performance and security issues in cloud environments. Preferred Qualifications: Development experience with .NET technologies such as C#. Scripting experience with languages such as Python or PowerShell. Familiarity with cloud computing technologies, including platforms like Microsoft Azure or Amazon EC2. Experience with Sumo Logic or Splunk for troubleshooting and monitoring in cloud environments. At Cloud Software Group, you're not just joining a company; you're becoming part of a team that values your contributions and encourages you to innovate. This is your chance to be a part of one of the largest cloud solution providers, working on cutting-edge technologies that impact millions of users globally. You ll have the opportunity to work in a fast-paced, collaborative environment where your skills are valued and developed. Equal Opportunity Employer: Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, gender identity, sexual orientation, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth, or any other protected classification. Qualification : Bachelor's Degree (BE/BTech) in a technical field or equivalent work experience.

Job Title: Software Quality Assurance Engineer Location: Bengaluru Experience: 3-6 years Job Overview We are looking for a skilled Software Quality Assurance Engineer with a strong background in software testing, quality assurance, and automation. The ideal candidate will have hands-on experience with Java, JUnit, and JavaScript scripting, as well as expertise in automating tests for back-end, API, and front-end systems. You will play a key role in ensuring the quality of our software products by working within a dynamic, multi-product, and multi-service environment. Key Responsibilities Software Testing: Perform various types of testing such as white-box, smoke tests, manual, and database tests to ensure the quality of the software. Automation Testing: Automate tests for back-end, API, and front-end components using tools like Protractor, Cypress, and others, in a complex multi-product, multi-service environment. Problem Solving & Troubleshooting: Troubleshoot issues identified during testing, understand the root causes, and work with developers to provide clear information and assist in fixing the problems. Test Documentation: Define, execute, and document manual and automated tests, prepare detailed test data and test results for transparency. CI/CD Integration: Configure and integrate automated testing scripts into the CI/CD pipeline to ensure continuous quality and streamlined testing. Adaptability: Ability to adapt testing techniques and approaches based on specific project and product requirements, ensuring flexibility in a fast-paced environment. Collaboration: Work with multiple teams across different products and projects, ensuring testing methodologies are aligned with functional and non-functional requirements. Agile Methodologies: Exposure to Agile methodologies and ability to participate in sprint cycles to deliver high-quality software at every stage. Performance Testing: Develop and execute performance tests, measuring system efficiency and ensuring optimal performance under various conditions. Skills and Qualifications Programming Skills: Strong hands-on experience with Java, JUnit, and JavaScript (Must have). Automation Tools: Proficiency in using Protractor, Cypress, or similar tools to automate back-end, API, and front-end tests. Software Quality Assurance: Strong experience in software testing, including various test types (unit, integration, system, acceptance). Problem-Solving Skills: Excellent troubleshooting skills with the ability to identify root causes of issues and collaborate with developers to resolve them. Agile Exposure: Familiarity with Agile methodologies and working in a sprint-based development environment. CI/CD Pipeline Integration: Hands-on experience integrating test automation scripts into the CI/CD pipeline for continuous integration and delivery. Test Documentation: Ability to write clear and concise test cases, test results, and test plans. Performance Testing: Experience with developing and running performance tests to assess application performance and scalability. Adaptability: Ability to quickly adapt testing methods to meet different project requirements and environments. Dynamic Environment: Work in a fast-paced, evolving environment where you ll be involved in multiple products and projects. Growth Opportunities: Learn from industry experts and gain exposure to new technologies and methodologies. Collaborative Culture: Be part of a team that celebrates teamwork, continuous learning, and a passion for solving complex problems. If you have a strong background in Software Quality Assurance, Automation Testing, and are passionate about ensuring the highest software quality, we would love to have you join our team! Let s celebrate work together!

Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.

Job Description: Senior Software Development Engineer - Oracle Cloud Infrastructure Core Services Development Team Role: Senior Software Development Engineer Team: OCI Virtual Networking Core Services Development Team Location: India Career Level: IC3 Experience: 4+ years Overview: Oracle's Cloud Infrastructure (OCI) is building state-of-the-art infrastructure-as-a-service (IaaS) technologies that operate at high scale across a globally distributed, multi-tenant cloud. The OCI Virtual Networking team is at the heart of this effort, developing distributed, highly available virtual networking services. This team is responsible for foundational cloud services, such as the Virtual Cloud Network (VCN), VPN, Customer Cloud Connectivity, Network Firewalls, and other edge services. As a Senior Software Development Engineer, you will be responsible for designing, developing, and optimizing complex distributed systems that interact with end users and network infrastructure. Your role will involve working on distributed services, developing algorithms for efficient data transfer across networks, and ensuring scalability and reliability within Oracle's cloud environment. You will work closely with a collaborative, agile team of engineers while contributing to building the future of cloud networking services. Key Responsibilities: Software Development & Design: Design, develop, and implement distributed networking services within OCI's Virtual Cloud Network (VCN). Focus on writing clean, maintainable, and optimized code to enhance performance and scalability. Develop and optimize algorithms to ensure efficient data transfer and network operations across the distributed cloud infrastructure. Ensure the performance and scalability of the code, especially when deployed in a cloud environment. Collaboration & Agile Work Environment: Collaborate closely with cross-functional teams in a fast-paced, agile development environment. Participate in the full software development lifecycle, from planning and design to testing and deployment. Work with other team members to ensure the integration of various OCI services, with a focus on automation and scalability. Operational Support & Troubleshooting: Contribute to the operational support of production services, including on-call duties. Troubleshoot and resolve complex issues, ensuring high availability and reliability of networking services. Provide technical leadership and contribute to the continuous improvement of the services. Leadership & Mentorship: Take ownership of parts of the service and its components, leading from design to implementation. Mentor junior engineers and provide technical guidance and support. Share knowledge and contribute to the team s growth through code reviews, knowledge-sharing sessions, and coaching. Technical and Professional Requirements: Programming Expertise: Expert-level experience with Java in developing large-scale, high-performance applications. Experience in concurrent programming and the design of distributed systems. Proficiency in solving complex problems related to scalability, performance, and reliability in cloud environments. Cloud & Distributed Systems: Experience in building and maintaining distributed, scalable services, especially within cloud infrastructures. Strong knowledge of cloud technologies and networking protocols. System Design & Optimization: Solid understanding of system architecture, including how components interact in a distributed, cloud-based system. Ability to optimize code for performance and scalability in production environments. Operational Understanding: Experience in operating production services and providing support during on-call rotations. Understanding of troubleshooting complex system issues, particularly in a distributed cloud environment. Team Collaboration & Communication: Ability to work in a collaborative and agile team environment. Strong verbal and written communication skills for effective coordination across teams. Preferred Qualifications: Experience in Large-Scale Distributed Services: Prior experience in building and scaling distributed services, particularly in cloud or network-related domains. Python Skills: Knowledge of Python for scripting, automation, and solving network-related problems is a plus. Additional Skills: Experience with cloud services, such as VPN, firewalls, network connectivity, and network security. Exposure to containerization technologies such as Docker and orchestration tools like Kubernetes is advantageous. Educational Requirements: Bachelor s or Master s degree in Computer Science, Electrical/Hardware Engineering, or a related field. At Oracle, you will have the opportunity to work on cutting-edge technologies that power cloud networking at a global scale. You will be part of a dynamic and innovative team, contributing to the development of highly scalable and distributed networking services within Oracle's cloud infrastructure. Your expertise will be crucial to driving the evolution of cloud technologies, and you will have a chance to mentor junior engineers while working in a collaborative, fast-paced environment. Qualification : Bachelors or Masters degree in Computer Science, Electrical/Hardware Engineering, or a related field.

Meet the Team As a Technical Lead, you will drive technical excellence across HPC infrastructure, network automation, DevOps practices, and SRE principles while leading architecture decisions and guiding teams in implementing high-performance solutions for AI/ML workloads on various network topologies. This role combines deep technical expertise with leadership responsibilities, focusing on system architecture, automation, reliability engineering, and development excellence. Your Impact Design and implement end-to-end automation solutions for HPC infrastructure (Compute, network, and storage) using Kubernetes operators, Terraform, and Ansible. Analyze compute, storage, and network traffic patterns during distributed training/inference operations across different AI/ML frameworks. Monitor and optimize network utilization patterns for various model architectures. Identify bottlenecks in network communication patterns. Perform root cause analysis across network, compute, and storage layers, with experience handling various failure scenarios and recovery procedures. Make architectural decisions and drive innovation. Develop infrastructure patterns for different workload types. Provide benchmarking and performance engineering leadership. Mentor junior engineers through architecture reviews and code critiques. Design and implement comprehensive telemetry collection systems for monitoring high-speed network microburst behavior. Develop sophisticated visualization tools and analytics frameworks to enable real-time identification of performance bottlenecks and system constraints, facilitating rapid optimization and troubleshooting. Minimum Qualifications Demonstrated expertise in distributed systems and infrastructure design (compute, storage, and networking). Experience with network automation tools and configuration management (Ansible, Python, Golang, YAML, YANG). Strong background in CI/CD, GitOps, or similar practices and tools. Expert-level experience with observability platforms and practices. Strong background in implementing distributed tracing, metrics collection, and log aggregation systems. Demonstrated experience in at least one completed performance benchmarking project for distributed systems, storage, network, and compute. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus. Contributions to open-source projects related to distributed systems or performance engineering. Experience in analyzing and documenting system performance metrics across network, compute, and storage layers. Prior experience mentoring and developing technical talent. Understanding of AI/ML infrastructure and any prior experience with RDMA, RoCE v2 will be an added advantage. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus.

Staff Engineer - Product and Platform Engineering (Aerospace and Defense) About the Role: We are seeking a highly motivated and experienced Staff Engineer to join our Product and Platform Engineering team within the Aerospace and Defense domain. This role requires 6-10 years of experience and a strong background in leading the design, development, and implementation of scalable solutions using React.js, Spring Boot, and other relevant technologies. The ideal candidate will collaborate with teams to define technical specifications aligned with business goals, utilize Java expertise for robust microservices architecture, mentor junior engineers, drive Agile adoption, own AWS services configuration and optimization, ensure system security, performance, and reliability, and stay updated on industry trends. Responsibilities: Lead the design, development, and implementation of scalable and efficient product and platform solutions using React.js, Spring Boot, and other relevant technologies. Collaborate with cross-functional teams to gather requirements, define technical specifications, and ensure alignment with business goals. Utilize strong Java expertise to design and implement robust microservices architecture. Mentor and guide junior engineers in best practices, code reviews, and technical skills development. Drive the adoption of Agile methodologies to streamline development processes and improve project delivery. Take ownership of AWS services configuration and optimization, including EC2, ECS, Route53, VPC, SQS, and SNS. Ensure the security, performance, and reliability of the system by implementing unit testing, monitoring, and troubleshooting. Stay updated on industry trends and technologies, continuously enhancing skills and contributing to the innovation and growth of the team. Qualifications: Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Computer Science or Software Engineering. 6-10 years of extensive experience in React.js, Spring Boot, JavaScript, HTML, CSS, NoSQL, TypeScript, Agile Methodologies, AWS (EC2, SNS, SQS, ECS, Route53, VPC), RDBMS, Data Structures and Algorithms, and Microservices. In-depth understanding and proficiency in each of the listed technologies. Specifically, deep expertise in Java, Spring Boot, and Microservices is critical. Strong foundation in Agile Methodologies. Familiarity with database systems (RDBMS and NoSQL). Preferred Qualifications: AWS Certified Solutions Architect certification. React Developer Professional Certificate. About Altimetrik: Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Computer Science or Software Engineering.

Job Title: Infra Tech Support Practitioner Location: Bengaluru Educational Qualification: 15 years of full-time education Experience Required: Minimum 3 Years Role Overview As an Infra Tech Support Practitioner, you will be responsible for technical support, maintenance, and troubleshooting of production and development systems. This role involves working with various platforms, networks, and operating systems, providing L1 and L2-level troubleshooting, and ensuring seamless system operations. You will support and implement technology at the OS level across servers and networks while ensuring adherence to defined operational models and processes. Key Responsibilities Technical Support & Troubleshooting Provide ongoing technical support and maintenance for production and development systems. Troubleshoot Cloud Unified Communication Operations and related server/network issues. Perform L1 and L2 (basic and intermediate) troubleshooting to resolve technical challenges. Ensure timely resolution of technical issues to maintain business continuity. Infrastructure & Operations Management Manage hardware/software support across different platforms. Implement technology solutions at the OS level for various vendors/brands. Collaborate with cross-functional teams to diagnose and resolve system/software problems. Documentation & Knowledge Sharing Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Participate actively in team discussions and contribute solutions to technical challenges. Continuous Learning & Best Practices Stay updated on industry trends, best practices, and emerging technologies. Apply knowledge of the ITIL framework for effective service management. Must-Have Skills: Proficiency in Cloud Unified Communication Operations. Strong understanding of network protocols and communication technologies. Experience in troubleshooting and resolving technical issues efficiently. Knowledge of server and network hardware components. Good-to-Have Skills: Familiarity with the ITIL framework for service management. Work Environment & Expectations Independently perform tasks and become an SME (Subject Matter Expert). Contribute to problem-solving and innovative solutions in team discussions. Ensure smooth infrastructure operations and technical issue resolution. Engage in continuous learning and stay updated on industry best practices. Work on cutting-edge cloud and network technologies. Collaborate with top professionals in a global environment. Enhance your skills and grow in a challenging, fast-paced role.

Job Title: Linux Automation Engineer Experience: 4-8 Years Location: Bangalore Role Overview: As a Linux Automation Engineer, you will be responsible for implementing and automating infrastructure solutions that support IBM Cloud products and infrastructure. You will play a key role in building automation frameworks, managing CI/CD pipelines, ensuring security compliance, and providing technical escalation support. This role requires expertise in Linux, automation tools, cloud infrastructure, and DevOps best practices. Key Responsibilities: Infrastructure Automation & Implementation: Design, implement, and automate Linux-based infrastructure solutions for IBM Cloud. Develop automation scripts and tools to enhance system efficiency and reliability. Automate system provisioning, configuration management, and deployments. CI/CD & Test Automation: Build and manage test automation frameworks and CI/CD pipelines. Maintain and administer automated systems and DevOps tools for development and test teams. Security & Compliance: Ensure the security integrity and compliance of the infrastructure environment. Implement best practices for access control, monitoring, and auditing. Monitoring & Alerting: Develop and integrate alerting and monitoring solutions for mission-critical services. Partner with cross-functional teams to enhance system observability and reliability. Technical Support & Troubleshooting: Provide technical escalation support for Infrastructure Operations teams. Troubleshoot and resolve complex Linux, automation, and cloud infrastructure issues. Required Skills & Competencies: Strong expertise in Linux system administration and automation. Experience with infrastructure automation tools such as Ansible, Terraform, or Puppet. Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps. Proficiency in scripting languages (Bash, Python, or Shell scripting). Familiarity with cloud platforms (IBM Cloud, AWS, Azure, or GCP). Strong understanding of networking, security, and compliance best practices. Experience in monitoring and alerting tools like Prometheus, Grafana, or ELK Stack. Ability to work in a fast-paced, collaborative DevOps environment. Capgemini Engineering is a world leader in engineering services, empowering the most innovative companies globally. We offer: A dynamic and diverse work environment with cutting-edge technologies. Opportunities to work on industry-leading projects in cloud, automation, and DevOps. A culture of innovation, collaboration, and professional growth. Join us and be a part of a team that is shaping the future of digital transformation!

Job Title: Site Reliability Engineer (SRE) General Summary: We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. This role is critical in ensuring the stability, scalability, and security of our infrastructure and services. As an SRE, you will work collaboratively with software engineers, data scientists, and product managers to optimize system reliability while driving automation and continuous improvement. You will be responsible for modernizing traditional services, implementing cutting-edge technology, and proactively managing infrastructure to maintain operational excellence. If you are passionate about automation, DevSecOps, system performance, and infrastructure resilience, this role offers an exciting opportunity to make a meaningful impact. Key Responsibilities: System Monitoring & Incident Response: Continuously monitor system health, detect anomalies, and respond to incidents promptly. Investigate and troubleshoot service-related issues, ensuring minimal disruption. Implement proactive measures to prevent downtime and optimize system stability. Infrastructure Automation & DevOps Implementation: Develop and maintain Infrastructure-as-Code (IaC) scripts to automate deployments and scaling. Automate routine operational tasks to improve efficiency and reduce manual intervention. Leverage DevSecOps practices to ensure secure and resilient deployments. Performance Optimization & Capacity Planning: Collaborate with development teams to enhance software performance and system responsiveness. Identify and resolve system bottlenecks to improve speed, efficiency, and reliability. Forecast resource requirements based on traffic patterns and business growth. Security, Compliance & Risk Management: Implement security best practices and compliance measures across all infrastructure layers. Conduct security audits and ensure systems meet industry-standard security guidelines. Proactively assess and mitigate risks associated with infrastructure and deployments. Required Qualifications & Skills: Technical Expertise: Extensive experience with Linux-based environments (Ubuntu, RedHat), including system administration and troubleshooting. Strong proficiency in scripting and automation using Python, Bash, or Go. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Familiarity with CI/CD pipelines and tools like Jenkins, Puppet, Vault, and Splunk. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Problem-Solving & Leadership: Strong analytical skills with the ability to diagnose and resolve complex system issues. Self-driven, highly motivated, and able to work independently in a fast-paced environment. Ability to collaborate cross-functionally and communicate technical solutions effectively. Security & Reliability Focus: Solid understanding of DevSecOps principles and secure system design. Ability to implement monitoring, logging, and alerting solutions to maintain system resilience. Passion for continuous learning and leveraging data-driven approaches for system improvement. Work in a high-impact role that directly contributes to the reliability and scalability of mission-critical systems. Be part of an innovative, forward-thinking team that values automation, collaboration, and continuous improvement. Competitive salary, professional development opportunities, and an environment that fosters growth and innovation. If you are a passionate, results-driven SRE, we invite you to join us and play a pivotal role in shaping the future of our infrastructure.

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

About the Role: The Lead Business Systems Analyst plays a critical leadership role in evaluating and optimizing an organization's business processes and systems. They leverage their expertise to identify and implement advanced solutions that improve efficiency and effectiveness. This involves collaborating with stakeholders to gather requirements, analyzing complex data, creating comprehensive documentation, and facilitating communication between business users and IT teams, ensuring alignment with organizational goals. Key Responsibilities: Lead cross-functional teams in an Agile environment to gather and document business requirements for software development projects. Mentor junior and mid-level analysts, providing technical guidance. Analyze business needs and translate them into clear and concise user stories, ensuring alignment with project goals. Facilitate communication between business stakeholders and development teams to establish a shared understanding of project requirements. Analyze existing systems and processes to identify opportunities for improvement and efficiency gains. Partner with Quality Engineers and Software Engineers to review story requirements and validate system functionality. Lead troubleshooting efforts, conduct impact analysis, and recommend solutions. Demonstrate system enhancements to project stakeholders. Create flow diagrams and document technical solutions. Lead Agile ceremonies, including Planning, Grooming, Sprint Reviews, Sprint Retrospectives, and 3 Amigos. Stay current with industry best practices and emerging trends in business analysis and Agile methodologies. Effectively assign tasks and manage project timelines and resources. Remain flexible and adaptable to shifts in project scope, requirements, or technological advancements, guiding the team through transitions. Qualifications: Bachelor's degree in a related field preferred. 7+ years of experience as a Senior Business Systems Analyst or equivalent technology industry background. In-depth knowledge and ability to analyze complex business processes and identify areas for improvement. Extensive experience identifying and solving business problems through innovative and practical solutions. Advanced communication skills to convey technical information clearly to all levels. Proficient in collecting, documenting, and managing system requirements from stakeholders. Detailed understanding of highly complex multi-platform applications and systems. Excellent communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications. Experience with Agile methodologies. Preferred: Financial industry experience. Preferred: Prior production support and troubleshooting experience. Preferred: Experience exceeding expectations in other Agile Development Team roles (Quality Engineer, Software Engineer, Product Owner, or Scrum Master). Qualification : Bachelors degree in a related field preferred