System Troubleshooting Jobs in Gurgaon

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Job Title: Senior Software Developer (Java) Location: Gurugram, India Experience Required: 3+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a trusted global technology leader for over 170 years, making the world safer through innovative security solutions in Digital Security, Financial Platforms, and Currency Technology. Partnering with central banks, commercial banks, and cash-in-transit (CIT) companies worldwide, G+D leads the market in advanced currency management and digital payment solutions. Role Overview: As a Senior Software Developer (Java), you will play a key role in advancing the Compass Cash Center product our leading cash center workflow solution that digitizes cash management processes globally. You will focus on developing and testing enterprise-level financial software, primarily using Java technologies like Spring Boot microservices and Hibernate ORM. Collaborate with an international agile team based in India and Germany to build scalable, high-quality software solutions. Key Responsibilities: Design, develop, and unit test Java components for enterprise financial applications. Integrate your components with those developed by teammates to deliver seamless solutions. Troubleshoot and resolve technical issues throughout the development lifecycle. Collaborate closely with system testers, support specialists, and business analysts. Develop proof of concepts to validate design ideas and technical feasibility. Actively contribute as a Scrum team member to meet sprint goals and improve development processes. Provide accurate effort estimates for assigned tasks. Maintain high code quality and adhere to development standards. Work cross-functionally with teams in Gurugram and Munich. Required Skills & Qualifications: Bachelor s degree in Computer Science or related field. Minimum 3 years of hands-on experience with Java technologies and frameworks, including Spring Boot, Hibernate, and RESTful services. Strong understanding of object-oriented design, analysis, and development principles. Experience working with J2EE Application Servers such as WebSphere or JBoss. Proficiency in Hibernate ORM for database management. Solid experience with RDBMS like Oracle and SQL Server. Familiarity with version control tools including GIT, GitHub Copilot, and Azure DevOps. Experience using IDEs such as IntelliJ IDEA or Eclipse. Excellent debugging, troubleshooting, and problem-solving skills. Strong written and verbal communication skills in English. At G+D, our people are our greatest asset. We offer a diverse, inclusive, and inspiring work environment where professionalism and human values go hand in hand. Your work will directly contribute to securing billions of lives globally. Enjoy competitive benefits, international collaboration, and meaningful projects that make a difference. Qualification : Bachelors degree in Computer Science or related field.

Job Title: Product Owner Compass Cash Center (Sustaining Team) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, delivering trust and security through cutting-edge solutions in Digital Security, Financial Platforms, and Currency Technology. Trusted by central banks and cash management businesses worldwide, G+D is at the forefront of advancing currency security and efficiency. Role Overview: We are looking for an experienced Product Owner to lead the sustaining team for Compass Cash Center a market-leading cash center workflow platform used by banks and cash-in-transit (CIT) companies globally. In this role, you will prioritize product maintenance, drive enhancements, and coordinate closely with technical and support teams to ensure continuous product quality and customer satisfaction. You will collaborate in an Agile, cross-site Scrum team based in Gurugram and Germany. Key Responsibilities: Lead the sustaining team to maintain and improve the Compass Cash Center product. Manage and prioritize the product backlog, focusing on bug fixes, maintenance, and feature enhancements. Facilitate Agile ceremonies including daily stand-ups and bi-weekly sprint planning. Work closely with support teams to resolve customer issues efficiently and maintain high customer satisfaction. Develop and manage maintenance release plans ensuring smooth deployment and compliance with quality standards. Coordinate testing and deployment activities for maintenance releases. Provide clear and transparent status updates to management and stakeholders. Collaborate with cross-functional development teams to align product goals and deliverables. Document and optimize product processes, procedures, and workflows. Required Skills & Qualifications: Proven experience as a Product Owner in Scrum teams with strong knowledge of Agile practices. Experience in application support, maintenance, and product lifecycle management. Strong analytical, troubleshooting, and problem-solving skills. Background in software development with Java and/or .NET enterprise applications. Experience with test automation and system/solution testing across multiple environments. Solid understanding of IT fundamentals, including operating systems, databases, and networks. Familiarity with DevSecOps practices and continuous integration/deployment pipelines. Detail-oriented with excellent organizational and communication skills in multicultural teams. At G+D, our people are our greatest asset. We foster a diverse, inclusive, and inspiring work culture where professionalism and human values come first. Join us and make a real difference by helping secure billions of lives worldwide through innovative technology. Enjoy competitive benefits, global collaboration, and meaningful work that matters.

We re proud to offer an exceptional total rewards package, including bonuses, comprehensive healthcare, insurance benefits, retirement programs, wellness initiatives, and service and performance recognition awards. Plus, we offer various social and recreational activities tailored to each location. Job Description: Client Engineering Security Engineer The Client Engineering Security Engineer plays a crucial role in safeguarding our systems and infrastructure by identifying and addressing security vulnerabilities. This position requires a strong understanding of security best practices, identity and access management, and a proactive approach to threat detection and mitigation. Responsibilities: Security Management: Develop, implement, and oversee security policies and procedures for Azure, Entra ID, Office 365, and Active Directory. Incident Monitoring: Monitor security alerts and incidents to ensure quick identification and resolution. Security Assessments: Regularly conduct security assessments and audits to detect vulnerabilities and potential risks. Identity and Access Management: Manage identity solutions, implementing multi-factor authentication (MFA) and role-based access control (RBAC) to enforce least-privilege principles. Compliance and Governance: Ensure adherence to industry standards and maintain up-to-date documentation for security policies and incidents. Collaboration and Support: Collaborate with IT, DevOps, and other teams to embed security into development and deployment workflows. Additional Responsibilities: Provide guidance on complex issues, share expertise, and promote best practices across teams. What You ll Need: Experience: At least 8 years in IT, including 2+ years of infrastructure engineering or security experience with Office 365, Azure AD/Entra ID, and Active Directory. Education: Bachelor's degree in a technology-related field or equivalent work experience. Certifications: Expert-level certifications in relevant technology platforms are highly preferred. Technical Expertise: Experience in designing, implementing, supporting, and maintaining enterprise-scale IT solutions. Communication Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to effectively present ideas both in-person and remotely. Problem-Solving: Strong troubleshooting and problem-solving skills, with a proactive and adaptable approach to a fast-paced environment. Health Benefits: Medical and prescription drug insurance Dental and vision insurance Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker is a leading provider of innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help enhance patient and healthcare outcomes. With a global reach, Stryker impacts over 150 million patients annually. Employees in certain sales and field roles that require access to customer accounts may be required to obtain various vaccinations as part of their job responsibilities. Qualification : Bachelor's degree in a technology-related field or equivalent work experience.

Job Summary: We are seeking skilled and dedicated Field Technicians to join our team for the training of wall box installation. The ideal candidate will be responsible for inspection, and troubleshooting wall box units at customer sites, ensuring that installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites as per specifications. Ensure proper alignment, connections, and functionality of wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct inspection to ensure wall box units are functioning correctly post-installation. Diagnose and troubleshoot issues related to wall boxes and resolve problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations are compliant with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Creating the new network in region of East for the same wall box process. Requirements: Proven experience in wall box installation, or similar technical fields. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Summary: Field Technician (Wall Box Installation Training) We are seeking skilled and dedicated Field Technicians to join our team for wall box installation training. The ideal candidate will be responsible for inspecting and troubleshooting wall box units at customer sites, ensuring that all installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites according to specifications. Ensure proper alignment, connections, and functionality of the wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct post-installation inspections to ensure the wall box units are functioning properly. Diagnose and troubleshoot issues related to wall boxes, resolving problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations comply with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Assist in creating the new network in the region of East for the wall box process. Requirements: Proven experience in wall box installation or a similar technical field. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

HVAC Design Engineer About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges by shaping thriving cities, resilient environments, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our mission is to transform ideas into reality, making the world smarter, more connected, and more sustainable. As the largest professional services provider to the pharmaceutical and biotechnology industries, we specialize in clean manufacturing, specialized facilities, research and development laboratories, and data centers. Our expertise enables us to deliver solutions that help our clients produce life-changing products. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible fostering innovation, collaboration, and sustainable solutions. In this role, you will support HVAC design and Revit modeling for Data Center, Industrial, Pharmaceutical, and FMCG projects. You will contribute your expertise in HVAC systems design, ducting, piping, and controls to ensure high-quality project execution. Key Responsibilities Perform detailed heat load calculations to ensure optimal HVAC system performance. Assist in HVAC equipment selection based on project requirements. Design and model ducting, piping, and HVAC controls using Revit. Develop detailed HVAC layouts, schematics, and technical drawings. Collaborate with engineers, architects, and other disciplines to ensure seamless integration. Ensure compliance with industry standards, safety guidelines, and project specifications. Qualifications & Experience Diploma/ITI in Mechanical or related discipline. 5 12 years of experience in HVAC Revit modeling. Experience in Data Centers, Industrial, Pharma, or FMCG projects (preferred). Strong expertise in HVAC system design, ductwork, piping, and controls. Proficiency in Revit MEP for 3D modeling and drafting. Ability to work independently and collaboratively in a multidisciplinary team environment. At Jacobs, we believe in fostering an inclusive and supportive work culture. We offer: Flexible Work Arrangements A balance between professional and personal commitments. Global Collaboration Work alongside industry experts across the world. Career Growth & Learning Opportunities Training programs and career development initiatives. Diverse & Inclusive Environment A workplace where everyone is empowered to succeed. Making an Impact Contribute to projects that make a real difference in the world. Join Jacobs and be part of a company where your expertise helps build a better future. Qualification : Diploma/ITI in Mechanical or related discipline.

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Job Title: Security Advisor (SailPoint IdentityNow) Location: Gurgaon Educational Qualification: 15 years of full-time education (BE/MCA/MSc preferred) Experience Required: Minimum 5 Years Role Overview As a Security Advisor, you will lead teams in developing and implementing innovative security solutions using SailPoint IdentityNow (IDN) and IdentityIQ (IIQ). Your role will involve defining requirements, designing, building, and testing security components while ensuring compliance with risk-reducing behaviors and processes. You will work on configuration, customization, integration, and troubleshooting for SailPoint and related IAM (Identity and Access Management) platforms like Oracle, IBM, and Saviynt. Key Responsibilities SailPoint Configuration & Customization Design, configure, and customize SailPoint IDN & IIQ. Work with virtual appliances (VA), identity profiles, cloud rules, transformation rules, and migrations. Implement custom rules, workflows, Java BeanShell scripts, JML (Joiner-Mover-Leaver), and SailPoint IIQ API/REST API. Integration & Troubleshooting Configure SailPoint integration with multiple platforms like Active Directory, SAP, Workday, Azure O365, JDBC, and cloud applications. Quickly onboard applications and migrate users. Troubleshoot technical issues, bug fixing, and system enhancements. Implementation & Security Operations Work on access request customization, certifications, auditing, and custom reporting. Develop Quicklinks, user LCM (Lifecycle Management), certification workflows, and forms. Ensure compliance with security policies and industry best practices. Collaboration & Knowledge Sharing Work closely with cross-functional teams to ensure smooth security implementation. Provide technical guidance and mentoring to junior developers. Contribute to team discussions, issue resolutions, and enhancements. Must-Have Skills: Proficiency in SailPoint IdentityNow (IDN). Experience with SailPoint IdentityIQ (IIQ). Strong knowledge of integrating SailPoint with platforms like Active Directory, Workday, SAP, and cloud applications. Hands-on experience in Java/J2EE development. Understanding of IAM concepts, workflows, and certifications. Good-to-Have Skills: Experience in Oracle, IBM, and Saviynt IAM solutions. Knowledge of IT security, compliance, and risk management. Excellent problem-solving, articulation, and presentation skills. Work Environment & Expectations Be a quick learner, team player, and self-starter. Willingness to upskill and learn new technologies. Engage in continuous learning and knowledge sharing. Work on advanced identity and access management (IAM) security solutions. Collaborate with leading security experts in a global environment. Enhance your skills in a challenging, high-growth role.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

We are seeking a highly experienced Senior Snowflake Data Engineer to join our team. The ideal candidate will be responsible for designing and implementing robust data solutions within Snowflake, ensuring they are efficient, secure, and scalable. Responsibilities Engage in Snowflake data modeling to create and maintain optimized models tailored for data ingestion and analytical needs Develop and sustain ETL pipelines to consolidate data from diverse sources into Snowflake while preserving data integrity Fine-tune the performance of Snowflake deployments, optimize storage usage, and manage data partitioning for prompt and reliable data access Establish strong data security measures, implement role-based access controls, and apply data masking techniques to uphold data governance standards Leverage tools like dbt and Apache Airflow for scheduling and automating data processes and pipeline surveillance Cooperate closely with cross-functional teams including data scientists and business analysts to solve intricate data issues and carry out effective troubleshooting Create detailed documentation and reports on data architectures, ETL processes, and system operations to facilitate clear communication and knowledge sharing across the organization Requirements 5-8 years of experience in a data engineering role Background in information warehousing with AWS or Azure, utilizing DBT, Snowflake Proficiency in Python programming, workflow management tools including Argo, Oozie, or Airflow Snowflake modeling fundamentals like roles, schema, and databases Competency in data vault modeling, designing, and developing data transformation pipelines using DBT We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : 5-8 years of experience in a data engineering role

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Position: Junior Configuration Engineer Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a detail-oriented Junior Configuration Engineer to support system configurations, software deployments, and cloud monitoring. The ideal candidate will work closely with IT teams to ensure infrastructure reliability, security, and efficient configuration management using SCCM, Azure, and Windows Server technologies. Role and Responsibilities: Manage and maintain the System Center Configuration Manager (SCCM) console for software deployments, updates, and system configuration management. Monitor cloud resource performance and health utilizing Azure Monitor. Administer Windows Server environments with a focus on security, performance optimization, and availability. Support configuration management processes in alignment with organizational IT standards and policies. Diagnose, troubleshoot, and resolve system performance and configuration issues. Develop and maintain comprehensive documentation of configuration processes and operational procedures. Collaborate effectively with senior engineers and cross-functional IT teams to implement configuration changes. Skills and Experience: Bachelor s degree in Information Technology, Computer Science, or related discipline. 4-6 years of experience in configuration management or similar technical roles. Microsoft Certified: Azure Administrator Associate or equivalent certification is required. Experience with SCCM Console, Azure Monitor, and Windows Server environments. Familiarity with additional configuration management tools is a plus. Strong understanding of IT best practices and standards in enterprise environments. Excellent problem-solving, analytical, and communication skills. Ability to thrive in a fast-paced, dynamic work environment. Qualification : Bachelors degree in Information Technology, Computer Science, or related discipline.