Team Development Jobs in Chennai

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Backend Developer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us Kriyadocs is a leading document workflow platform for the publishing industry. For over 18 years, we ve partnered with world-renowned publishing houses to deliver world-class, publication-ready digital and print content. By embracing cutting-edge technology and streamlined processes, we provide innovative solutions that make publishing seamless and efficient. At Kriyadocs , we re driven by technology at our core, always staying ahead of the curve to offer the best capabilities for both our clients and employees. This commitment is reflected in our vision to simplify publishing as easily as the click of a button. Our Vision To revolutionize content publishing and become the go-to partner for individuals and organizations sharing knowledge. Our Mission To deliver seamless, high-quality content publishing through technology and innovation, ensuring happy authors and employees alike. What It s Like to Work Here At Kriyadocs, we embody a culture of: Delivering Excellence, Delivering Delight Staying Curious, Staying Driven Dreaming Big, Rising Together You ll fit right in if you re: Fearless in tackling challenges Eager to learn new skills and achieve successful outcomes Passionate about taking pride and ownership in everything you do Role Overview We re seeking a passionate Backend Developer to join our dynamic development team. You ll be working on innovative, cutting-edge technologies to build scalable and robust systems. If you enjoy solving complex problems, thrive in a collaborative team environment, and love to ask "why?" we want to hear from you! This role requires strong analytical skills, the ability to communicate complex technical decisions clearly, and a readiness to take ownership in an agile development environment. What You ll Do Engage in the entire application lifecycle, focusing on coding, debugging, and testing. Write, refine, and test code to ensure stability and compatibility across different systems. Troubleshoot and debug applications to maintain seamless functionality. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Follow project specifications to design and develop features, ensuring alignment with requirements. Document processes and knowledge for future reference and team learning. Must-Have Skills 1+ years of experience in a modern programming language such as Java, GoLang, Node.js, Python, or Ruby on Rails (RoR). Strong understanding of data structures, algorithms, and software design principles like SOLID. Strong problem-solving abilities and analytical aptitude. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience with version control tools like Git or SVN. Flexibility to work with multiple programming languages (e.g., Node.js, Python) and technologies like XSLT and XML Pipelines. Good-to-Have Skills Experience working with the Node.js stack. Familiarity with unit testing and automation frameworks. Experience in a public cloud environment (AWS preferred). Exposure to distributed microservice architectures. Understanding of the Agile product development lifecycle. Eligibility Criteria Bachelor's or Master s degree in Computer Science or a related field from a reputed institution. Internship experience in software development is a plus. 1-2 years of relevant work experience. Qualification : Bachelor's or Masters degree in Computer Science or a related field from a reputed institution

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Job Title: Junior Software Developer Experience Required: 1 5 Years Location: Chennai Job Summary: We are looking for a motivated and skilled Junior Software Developer to join our development team. You will be responsible for building, maintaining, and optimizing backend systems and APIs that power our web applications. The ideal candidate should be a self-starter with a passion for clean code, modern development practices, and continuous learning. Key Responsibilities: Develop and maintain robust backend systems and RESTful APIs for web applications. Collaborate with cross-functional teams to plan, implement, and test new features. Deliver high-quality, maintainable code within project deadlines, both individually and in a team setting. Conduct and participate in code reviews, offering and receiving constructive feedback. Ensure security, scalability, and performance of backend systems. Deploy applications and manage server configurations as needed. Debug and resolve issues reported by QA and support teams. Stay updated on emerging technologies and best practices in software development. Required Skills & Qualifications: Bachelor s degree in Computer Science or equivalent practical experience. 1.5 5 years of relevant software development experience. Proficiency in one or more of the following programming languages: Python, Java, JavaScript, Node.js, PHP C# with .NET Framework / .NET Core Experience with frameworks and tools such as: Entity Framework Core, ASP.NET Core 3.1+, MVC, RESTful APIs Experience with databases: PostgreSQL, MongoDB, MySQL Completed at least three full-cycle development projects (solo or team-based). Ability to manage server deployment and configurations. Strong analytical and problem-solving skills. Ability to work under pressure and meet tight deadlines. Excellent communication and team collaboration skills. Qualification : Bachelors degree in Computer Science or equivalent practical experience

Job Title: WordPress Developer Experience Required: 1 6 Years Location: Chennai Job Summary: We are seeking a talented and detail-oriented WordPress Developer to join our web development team. The ideal candidate should have strong experience in building custom themes and plugins, optimizing site performance, and working with popular WordPress tools and plugins such as WooCommerce and WPML. You should be comfortable managing multiple projects and delivering pixel-perfect, responsive websites under tight deadlines. Key Responsibilities: Develop and maintain custom WordPress websites. Build and customize themes and plugins based on project requirements. Handle WordPress site migration from other platforms efficiently. Integrate and configure plugins such as WPML, WooCommerce, and Membership plugins. Optimize page speed performance and ensure best practices for SEO and CRO. Convert complex PSD layouts into pixel-perfect HTML5/CSS3 templates. Design and implement responsive websites compatible across all devices. Troubleshoot and resolve cross-browser compatibility and technical issues. Manage multiple projects simultaneously while meeting deadlines. Maintain high coding standards with strong attention to detail. Required Skills & Qualifications: In-depth knowledge of the WordPress platform and core architecture. Strong experience in creating custom themes and plugins. Proficiency in: HTML5, CSS3, JavaScript, PHP, MySQL, AJAX Plugin integrations (WooCommerce, WPML, etc.) Experience working in a LAMP environment (Linux, Apache, MySQL, PHP). Solid understanding of responsive web design principles and frameworks. Familiarity with browser compatibility issues and best practices. Strong understanding of W3C Web Standards, Semantic Markup, and Accessibility Guidelines. Ability to work independently and collaboratively in a fast-paced environment.

Job Title: General Manager Project Development Location: Chennai Experience: 15 25 years Education: B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil) Job Summary We are seeking an experienced and strategic leader to oversee the end-to-end development of Wind, Solar, and Infrastructure projects across India. The role demands strong project planning, execution, and cross-functional coordination skills to ensure on-time and within-budget project delivery. The GM Project Development will closely collaborate with operations, engineering, finance, and external stakeholders to drive successful project execution from concept to commissioning. Key Responsibilities Lead the overall development of renewable energy and infrastructure projects (Wind, Solar, and Infra) pan-India. Develop detailed project development plans including site identification, feasibility assessments, permits, design coordination, and execution roadmaps. Work in close coordination with operations heads to align development activities with project timelines and budgets. Monitor project progress, identify risks and roadblocks, and implement timely corrective actions. Liaise with internal departments (engineering, procurement, legal, finance) and external stakeholders (consultants, vendors, government authorities). Ensure all regulatory approvals, land acquisitions, and statutory clearances are obtained on time. Drive cost efficiency and quality assurance throughout the development process. Provide regular updates and reports to senior management on project status, key issues, and mitigation strategies. Mentor and guide the project development team to ensure high performance and accountability. Ideal Candidate Profile Degree in Engineering (Electrical or Civil) from a recognized institution; Postgraduate qualification is a plus. 15 25 years of experience in project development, with a strong track record in renewable energy (Wind & Solar) and infrastructure projects. Excellent project management, team leadership, and stakeholder coordination skills. In-depth knowledge of regulatory frameworks, site development processes, and industry best practices. Strong business acumen with the ability to manage budgets, timelines, and multiple projects simultaneously. Exceptional communication, negotiation, and problem-solving skills. Willingness to travel across project sites as required. Qualification : B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil)

Senior Software Engineer PHP Location: Chennai Experience: 4 7 Years Company: TNQ Technologies About the Role TNQTech is looking for a skilled Senior Software Engineer (PHP) to join our expanding development team. In this role, you ll contribute to the creation of cutting-edge solutions in the scholarly publishing domain. You'll be responsible for writing clean, scalable code, mentoring junior developers, and ensuring optimal application performance. Key Responsibilities Develop, test, and maintain high-quality code based on project requirements Collaborate with stakeholders to clarify technical and functional requirements Continuously improve application performance, responsiveness, and scalability Review code and provide constructive feedback to peers and junior developers Adhere to best practices in coding, testing, and documentation Participate in sprint planning, retrospectives, and other Agile ceremonies Contribute to fostering a collaborative and high-quality engineering culture Ideal Candidate Profile Graduate in any discipline with 4 7 years of hands-on experience in PHP development Solid understanding of Object-Oriented Programming (OOP) principles Proficiency with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Experience with source control management (SCM) tools Hands-on experience with databases (e.g., MySQL, PostgreSQL) Working knowledge of HTML, CSS, JavaScript, and automated unit testing Familiarity with Agile methodologies and team collaboration practices Nice to Have (Bonus Skills) Understanding of design patterns, data structures, and algorithms Experience with CI/CD platforms and deployment pipelines Knowledge of RESTful APIs and integrating third-party services Be part of a forward-thinking team transforming content and technology for global scholarly publishing. At TNQTech, you'll find a collaborative work culture, opportunities to grow, and a chance to make an impact at scale. Qualification : Graduate in any discipline

Software Engineer PHP Location: Chennai Experience: 2 4 Years Company: TNQ Technologies About the Role TNQTech is looking for a talented Software Engineer (PHP) to join our growing development team. In this role, you will help build and maintain high-performance web applications that power the future of scholarly publishing. You ll write clean, efficient code and collaborate closely with cross-functional teams to ensure top-notch product quality. Key Responsibilities Develop, test, and maintain high-quality PHP code in line with project requirements Collaborate with stakeholders to understand and resolve technical queries Optimize application performance, responsiveness, and scalability Participate in code reviews and incorporate feedback from senior engineers Follow established coding standards, development processes, and best practices Ideal Candidate Profile Graduate in any discipline with 2 4 years of hands-on experience in PHP development Strong knowledge of Object-Oriented Programming (OOP) concepts Experience with at least one MVC framework such as CakePHP, CodeIgniter, Zend, or Yii Familiarity with source control management (SCM) tools Experience working with relational databases (e.g., MySQL, PostgreSQL) Proficient in HTML, CSS, and JavaScript Bonus Skills (Nice to Have) Experience with automated unit testing Understanding of data structures and algorithms Exposure to agile methodologies and collaborative development environments At TNQTech, you ll be part of a forward-thinking team that is revolutionizing content and technology in academic publishing. We offer a dynamic work environment, opportunities to grow your technical expertise, and the chance to make meaningful contributions from day one. Qualification : Graduate in any discipline

Software Engineer Java Location: Chennai Experience: 2 4 Years Company: TNQ Technologies About the Role TNQTech is seeking a Software Engineer (Java) to join our growing development team. In this role, you'll contribute to building and maintaining robust, high-performance applications for the evolving needs of the scholarly publishing industry. You'll be responsible for writing clean, scalable code and collaborating with cross-functional teams to ensure smooth delivery and optimal system performance. Key Responsibilities Develop and maintain efficient, scalable Java code based on project requirements Collaborate with stakeholders to resolve technical queries and clarify specifications Ensure high performance and responsiveness of applications across platforms Participate in peer reviews and incorporate feedback from senior developers Follow coding standards and development best practices Ideal Candidate Profile Graduate in any discipline with 2 4 years of experience in Java/J2EE development Strong understanding of Object-Oriented Programming (OOP) principles Hands-on experience with at least one MVC framework such as Spring or Struts Familiarity with Eclipse or NetBeans IDEs Working knowledge of HTML, CSS, and JavaScript Experience with any database, SCM tools, and automated unit testing Bonus Skills (Nice to Have) Knowledge of data structures and algorithms Experience with ORM frameworks such as Hibernate At TNQTech, you ll be part of a collaborative, innovation-driven team reshaping how technology serves academic publishing. Enjoy a supportive work environment, challenging projects, and continuous learning opportunities. Qualification : Graduate in any discipline

Job Title: Associate / Senior Associate Instructional Designer Location: Chennai Experience: 2 7 Years Position Overview: We are looking for a creative and detail-oriented Instructional Designer (Associate/Senior Associate) to join our learning and development team. The ideal candidate will have experience designing and developing engaging, application-based training solutions, including eLearning, instructor-led training (ILT), and blended learning programs. This role involves working closely with Subject Matter Experts (SMEs) to create effective and innovative learning experiences tailored to various industries and audiences. Key Responsibilities: Design and develop web-based training content with a focus on application-oriented learning. Participate in needs assessments, and help create curriculum roadmaps and high-level instructional designs. Collaborate with curriculum teams or work independently to design, develop, and test instructional materials. Review and provide feedback on instructional content developed by peers to ensure high standards. Develop course descriptions, marketing materials, and training-related documentation. Contribute to storyboarding, content authoring, and the development of blended and e-learning solutions. Create bespoke e-learning content tailored to various domains and training needs. Analyze learning objectives and collaborate with SMEs to deliver instructionally sound solutions. Apply instructional design theories and adult learning principles to design effective training materials. Write clear, concise, and engaging content tailored to the target audience. Work with the creative team to conceptualize graphics, images, and animations to support learning. Develop audio/video scripts for high-quality multimedia course assets. Maintain accurate project documentation and organize content within course folders throughout the project lifecycle. Build ILT modules and interactive eLearning using tools like Articulate Storyline, Adobe Captivate, Camtasia, etc. Desired Candidate Profile: Bachelor s or Master s degree in Instructional Design, Education, Communication, or a related field. 2 7 years of hands-on experience in instructional design and eLearning development. Strong understanding of instructional design models (e.g., ADDIE, Bloom s Taxonomy). Proficient in tools such as Storyline, Captivate, Camtasia, and MS Office Suite. Excellent communication, writing, and editing skills with attention to detail. Ability to manage multiple projects and meet tight deadlines. Experience designing content across various domains is a plus. A strong portfolio demonstrating past work in eLearning and instructional design is highly desirable. Qualification : Bachelors or Masters degree in Instructional Design, Education, Communication, or a related field

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Junior Scrum Master Location: Chennai, Tamil Nadu, India Essential Duties: Guide the team and organization on effectively using Agile/Scrum practices and values to deliver customer delight. Coach the team to maximize self-organization and fill intentional gaps in Agile/Scrum frameworks. Identify and remove impediments, or facilitate their removal by engaging the right stakeholders. Foster a trusting and safe environment where team members can raise problems without fear of blame or judgment, focusing on healing and problem-solving. Ensure the team remains focused on sprint goals and PI objectives, providing support to achieve them. Facilitate work progress without coercion, assigning, or dictating tasks. Lead discussions, decision-making, and conflict resolution effectively. Assist in internal and external communication, enhancing transparency and information flow. Support and educate the Product Owner in backlog grooming and maintenance. Serve the team using a servant leadership style, leading by example. Utilize Agile metrics proficiently and coach the team on delivery measurement. Required Skills / Experience: 6-8 years of IT industry experience. Minimum 2 years of hands-on experience as a Scrum Master with a software development team rigorously following Scrum principles, practices, and theory. Strong knowledge and skills in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency. Familiarity with various Scrum event facilitation techniques. Ability to perform independently as an individual contributor. Excellent communication, mentoring, collaboration, and coordination skills across multiple Agile teams. Experience with Agile toolsets (e.g., Jira, Confluence, etc.). Preferred Skills / Experience: Certified Scrum Master (CSM) certification. Experience with other Agile methodologies: XP, Kanban, Crystal, FDD, etc. Awareness and experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games. Technical understanding of the tools and technologies used by the team. Proficient experience working with Jira. What We Offer: Competitive total rewards package. Continuing education and training opportunities. Tremendous potential for growth within a fast-growing global organization.

Job Title: Manual Tester Location: Chennai Job Type: Full Time Job Description Perform Manual and Functional Testing. Work effectively under pressure to meet deadlines and in a cross-functional environment. Collaborate well as a team member as well as independently. Understand SDLC, STLC, Testing fundamentals, and test processes & strategies. Familiarity with test/defect process and management tools. Coordinate with the development team on day-to-day issues as necessary. Experience with tools like Bugzilla and JIRA. Strong knowledge of SQL and Agile methodologies. Familiarity with API and Mobile testing. Knowledge of performance testing and tools like JMeter is an advantage.

Job Title: Technical Lead Location: Chennai Job Description Provide technical leadership to the development team. Assist in overall application architecture and solution design. Support Delivery and Project Managers with effort estimates. Create Work Breakdown Structure (WBS) from user stories. Provide high-level and detailed design guidelines to development and testing teams. Conduct code reviews to ensure application code aligns with defined architecture standards. Break down top-level tasks into smaller units and estimate work independently with minimal assistance. Manage sprint acceptance tracking and overall sprint management. Responsible for sprint and release deployments. Qualification and Skills Graduate in Engineering / Computer Science / Computer Applications, or Postgraduate in Computer Science / Computer Applications. Experience in Java/J2EE, Spring, Hibernate, JSF is mandatory. Familiarity with frameworks such as AngularJS and Node.js. Experience with MySQL and SQLite databases. Knowledge of HTML5, CSS3, JavaScript, jQuery, Bootstrap, and WordPress. Leadership of mobile app development teams is required; knowledge of Android & iOS SDK, jQuery Mobile, PhoneGap, OnsenUI is an advantage. Preference for candidates with working knowledge of Spring Boot, Spring Security, and Spring Batch. Qualification : Graduate in Engineering / Computer Science / Computer Applications, or Postgraduate in Computer Science / Computer Applications.

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

Project Manager Location: Chennai, India Experience: 3+ years Skills: Project Management, Agile, Scrum, RUP, PMI, PMBOK, Waterfall, SDLC, IT Project Management, Client Handling, Communication Skills About the Role We are looking for a Project Manager with 3+ years of experience in IT project/program management. The ideal candidate should have expertise in Project Management methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall) and Software Development Life Cycle (SDLC). This role requires strong client handling skills, the ability to manage end-to-end projects, and the passion to build quality products. What You ll Be Doing Project Planning & Execution Oversee and manage end-to-end project lifecycle from initiation to completion. Develop and track project timelines, budgets, and deliverables. Implement Agile, Scrum, and other PM methodologies as needed. Team Coordination & Communication Act as a bridge between the development team and senior project management (SPM). Communicate effectively with developers, stakeholders, and clients. Conduct stand-ups, sprint planning, and retrospectives in Agile projects. Client Handling & Stakeholder Management Engage with clients to understand requirements, manage expectations, and ensure project success. Provide regular project updates and reports to stakeholders. Risk & Change Management Identify and mitigate risks, roadblocks, and dependencies. Be adaptable to change management and process improvements. Quality & Delivery Focus Ensure projects meet deadlines without compromising on quality. Maintain a positive, problem-solving mindset to tackle challenges. What You Bring 3+ years of experience in IT project/program management. Proficiency in PM methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall). Strong knowledge of SDLC & IT project lifecycle. Excellent communication & stakeholder management skills. Ability to handle multiple projects simultaneously. Positive attitude, quick learner, adaptable & resilient mindset. Work on exciting and challenging IT projects. Collaborate with a highly skilled and dynamic team. Competitive salary and career growth opportunities. If you are a motivated Project Manager with a passion for delivering quality projects, apply now to join our Chennai team!

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Senior Technical Engineer EMCS Customer Projects Location: Chennai About the Role: We are looking for a Senior Technical Engineer to join Schneider Electric s Digital Power team, specializing in Energy Management and Control Systems (EMCS) for industries such as Oil & Gas, Electro Intensive, Energies, Power & Grid, Micro-Grid, and Transport. Based in Chennai, this role involves technical leadership, solution development, and project execution, working closely with internal teams, customers, and business leaders. Key Responsibilities: Technical Leadership & Execution: Lead EMCS automation engineering activities for complex projects. Provide technical solutions, innovation strategies, and execution plans. Ensure compliance with project objectives, timelines, and quality standards. Project Management & Risk Assessment: Analyze and identify risks and opportunities in project specifications during bidding and execution. Plan team activities based on workload and solution complexity. Support the Project Manager and Tendering team with technical insights. Team Development & Collaboration: Foster a culture of technical excellence and innovation within the team. Mentor and develop team members' technical competencies. Collaborate with internal and external stakeholders to drive successful project execution. Quality & Continuous Improvement: Ensure high technical quality and service levels for engineering documentation (network architecture, technical descriptions, BOM, etc.). Drive continuous improvement by setting productivity targets and implementing related actions. Ensure compliance with quality, safety, and environmental procedures. Required Skills & Competencies: Strong expertise in energy automation project execution. Leadership experience in team management and customer engagement. Deep understanding of the energy industry and automation solutions. Ability to identify and implement technical innovations. Excellent communication, problem-solving, and interpersonal skills. Highly self-motivated, proactive, and adaptable. Qualifications & Experience: Education: Bachelor s or Master s degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering. Experience: 7-8 years in energy automation, project execution, and team leadership. Experience in customer management and stakeholder collaboration is a plus. Join Schneider Electric and be part of a team driving the future of energy automation! Qualification : Bachelors or Masters degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering.

Senior Full Stack Developer Experience: 10+ Years Tech Stack: C#, JavaScript (Angular/React), .NET, SQL, Azure Role Overview We are looking for a Senior Full Stack Developer to design, develop, and optimize highly scalable distributed applications. You will work across the entire stack, integrating robust APIs, implementing cloud best practices, and ensuring high performance in multi-tenant environments. This role requires expertise in .NET, C#, JavaScript frameworks (React/Angular), SQL, and Azure Cloud. You will apply Domain-Driven Design (DDD), CQRS, Entity Framework, and Distributed Caching to develop efficient and scalable applications. Key Responsibilities Full-Stack Development Work across front-end, back-end, and database layers to build scalable applications. Ensure high-performance distributed solutions for an exceptional user experience. Develop and maintain efficient stored procedures & complex SQL queries in T-SQL for multi-tenant environments. API Design & Integration Design and integrate robust APIs for seamless data flow between front-end and back-end. Maintain open APIs for efficient external system integration. Cloud & Security Best Practices Implement Azure best practices for security, networking, and cloud computing. Utilize Azure App Services, Azure Functions, Azure Logic Apps, and Azure SQL Database. Software Architecture & Optimization Apply Domain-Driven Design (DDD), CQRS pattern, Entity Framework, Open Telemetric, and Distributed Caching for scalability & efficiency. Continuously optimize performance and security of applications. Agile Development & Collaboration Adhere to agile development methodologies to ensure rapid and efficient delivery. Contribute as a strong team player, driving the success of the team, department, and company. Required Qualifications & Skills Technical Expertise: 10+ years of experience as a Full Stack Developer or similar role. Expertise in C# and JavaScript (React/Angular). Proficiency in .NET Framework (modern versions preferred). Strong SQL development experience (Microsoft SQL Server). Extensive knowledge of Azure cloud technologies (Azure App Services, Azure SQL, Azure Functions, Azure Logic Apps). Software Architecture & Design: Experience in Domain-Driven Design (DDD), CQRS, Entity Framework. Familiarity with Open Telemetric and Distributed Caching. Collaboration & Agile Development: Strong team player with a problem-solving mindset. Experience working in Agile environments with CI/CD best practices. Apply Now & Be a Part of Our Innovation-Driven Development Team!