Team Management Jobs in Chennai

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Lead Software Engineer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform dedicated to the publishing industry. For over 19 years, we ve partnered with prestigious publishing houses worldwide to deliver world-class digital and print content. By harnessing cutting-edge technology, streamlined processes, and domain expertise, we simplify the entire publishing lifecycle from authoring and reviewing to distribution. Our vision is to make publishing content as easy as the click of a button, becoming the partner of choice for those sharing knowledge globally. We prioritize creating a fantastic experience for authors, content publishers, and our employees through technology and innovation. Role Overview We are looking for a Lead Software Engineer with at least 6 years of professional experience to join our engineering team. This is a hands-on leadership role where you'll spend about 80% of your time coding and the remaining 20% mentoring and guiding junior engineers. You will be responsible for architecting solutions, enforcing best practices, and ensuring technical excellence across the team. Our technology stack includes React, TypeScript, Zod, Fastify, ElasticSearch, and modern Database ORMs. Key Responsibilities Hands-On Engineering (80%) Design, develop, and maintain backend services using Fastify, TypeScript, and ORMs (optional). Build and optimize frontend applications using React and Zod for schema validation. Write clean, testable, and maintainable code that adheres to coding standards. Lead technical discussions, perform code reviews, and ensure high-quality code delivery. Mentorship & Leadership (20%) Guide junior developers, fostering growth and technical excellence. Establish and enforce coding standards, best practices, and development workflows (e.g., ESLint, Prettier, CI/CD pipelines). Promote knowledge sharing and collaborative problem-solving within the team. System Design & Architecture Own and drive the architecture of scalable, performant, secure, and maintainable systems. Evaluate trade-offs and propose practical solutions to business and technical challenges. Collaborate with product managers, designers, and stakeholders to design solutions. Operational Excellence Implement observability, error handling, and monitoring for production systems. Contribute to incident management, root cause analysis, and preventative measures. Continuously improve developer productivity and CI/CD processes. Required Qualifications 6+ years of professional software engineering experience. Strong proficiency in TypeScript and modern JavaScript. Hands-on experience with React for frontend development. Experience with Fastify (or similar Node.js frameworks) for backend development. Familiarity with Zod or similar validation libraries. Proficiency with ElasticSearch and designing efficient queries. Experience with at least one Database ORM (e.g., Prisma, TypeORM, Sequelize). Familiarity with Git, CI/CD pipelines, and modern DevOps practices. Preferred Skills Experience working in monorepo setups. Exposure to cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (Jest, Vitest, Playwright). Experience in performance tuning for React, Fastify, and ElasticSearch. Strong communication and collaboration skills in cross-functional teams. A highly hands-on engineer who leads by example. Someone who can balance coding with mentoring and elevating junior developers. A pragmatic decision-maker who understands trade-offs and business needs. A builder at heart, passionate about clean, scalable, and maintainable code. Benefits Competitive compensation with growth opportunities. Opportunity to influence engineering culture and best practices. Collaborative environment with challenging, impactful projects. ESI and PF benefits.

Position: Language Editor (Level 2 & 3 Copyeditor) Location: Chennai Department: Publishing Services Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform focused on the publishing industry. With over 19 years of experience, we have partnered with prestigious publishing houses worldwide to deliver world-class, publication-ready digital and print content. By integrating cutting-edge technology, streamlined processes, and deep domain expertise, we simplify the entire publishing lifecycle from authoring to distribution. Our vision is to make publishing content as easy as a click of a button and become the partner of choice for organizations and individuals looking to share knowledge. We are driven by a passion for technology and innovation, delivering Happy Authors and Happy Employees. What It s Like to Work Here At Kriyadocs, every Kriyator embodies our core values to: Deliver Excellence Deliver Delight Stay Curious Stay Driven Dream Big Rise Together You could also be a Kriyator if you are: Fearless in taking on challenges. Focused on learning, demonstrating new skills, and achieving successful outcomes. Fanatical about taking pride and responsibility in your work. Role Overview We are looking for an experienced Senior Copyeditor to join our team. As a Senior Copyeditor, you will oversee the quality assessment of deliverables, mentor the editorial team, and ensure the highest editorial standards are met. This is a hands-on role that involves managing day-to-day editorial challenges and facilitating continuous learning within the group. Key Responsibilities Assess Deliverables: Evaluate the group s output daily to ensure quality standards are met. Review Articles: Conduct reviews based on customer/editor competencies, ensuring consistency and accuracy. Performance Evaluation: Quantitatively assess the team's performance and provide constructive feedback. Training & Development: Conduct daily and weekly learning sessions based on performance reports to improve editorial skills. Report & Update: Provide weekly reports on team health, progress, and challenges. Team Support: Ensure team members are equipped and comfortable with their assigned tasks. Optimization: Recognize the strengths and weaknesses within the team and work on optimizing performance. Initiate & Lead: Volunteer to lead new initiatives, training sessions, and take on additional responsibilities. Skills & Experience Excellent attention to detail and a keen eye for quality. Strong team player with excellent communication and interpersonal skills. Ability to assess and optimize the strengths of individual team members. Proactive in taking on new responsibilities and driving team improvements. Leadership in initiating new ideas and fostering a culture of continuous learning. Experience in copyediting, proofreading, and working with editorial teams in a publishing environment. Strong understanding of customer/editor competencies in the context of publishing. Eligibility Criteria Qualifications: Master's degree in Life Sciences, Technology, Humanities, or a related field. Experience: 4+ years of hands-on experience in copyediting, with a strong focus on team management and quality assurance. Skills: Strong organizational, communication, and leadership skills. Qualification : Master's degree in Life Sciences, Technology, Humanities, or a related field

Role: Senior Relationship Manager Wealth Manager Location: Chennai Experience Required: 6 8 Years Job Type: Full-Time About Scripbox Founded in 2012, Scripbox is India s leading Digital Wealth Management platform. Our mission is simple: to demystify investing using technology, data, and science. With a customer-first approach, we guide individuals through their investment journey, helping them build wealth and achieve long-term financial goals. Be a Change-Maker: Join a company that s transforming wealth management through technology and innovation. Drive Real Impact: Play a strategic role in scaling a high-growth business channel. Collaborate & Innovate: Be part of a team that thrives on ownership, collaboration, and continuous learning. Empower Financial Futures: Help clients make confident, informed decisions about their wealth. Grow Your Career: We invest in our people your growth matters as much as our success. Role Overview As a Senior Relationship Manager Wealth Manager, you ll manage a portfolio of high-net-worth clients, delivering personalized financial advice and wealth planning. You ll also lead and mentor a team of Junior and Trainee Relationship Managers, helping them excel while contributing to strategic business growth. Key Responsibilities Client Portfolio Management Serve as the lead advisor for a portfolio of HNI clients, offering tailored investment strategies. Conduct deep-dive financial planning, goal-based asset allocation, and risk profiling. Handle complex financial situations, guiding clients through volatile markets and critical decisions. Team Leadership Coach and mentor Junior and Trainee RMs, promoting a high-performance, client-first culture. Conduct regular feedback sessions and performance reviews. Ensure adherence to Scripbox s standards of credibility, reliability, and trust. Business Growth & Strategy Drive growth in Net AUA by deepening relationships and securing referrals. Initiate and implement strategies to enhance client experience and operational processes. Represent Scripbox at client events, industry forums, and thought leadership platforms. Who We re Looking For Experience & Qualifications 7+ years in wealth management or a related financial advisory role. Proven experience in team management or mentoring roles. Bachelor s degree (Finance/Economics preferred). Advanced certifications such as CFP or CFA Level 2/3 are highly preferred. Skills & Competencies Strong expertise in financial planning, mutual funds, portfolio structuring, and client engagement. Exceptional communication and relationship-building skills. High emotional intelligence and empathy, with the ability to earn trust and build lasting client relationships. Strategic thinking with a sharp focus on growth, efficiency, and team excellence. Career Path This role offers clear growth opportunities into Regional Manager and senior leadership roles within Scripbox s Wealth Management division. Qualification : Bachelors degree (Finance/Economics preferred)

Medical Coder Multispecialty Denials (Radiology & Pathology) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time About the Role We are looking for a detail-oriented and experienced Medical Coder specializing in Radiology and Pathology denials management to join our growing Revenue Cycle Management (RCM) team. In this role, you will be responsible for identifying root causes of coding-related denials, reworking claims, and submitting appeals in alignment with payer guidelines. You will work closely with AR, billing, and compliance teams to drive timely resolution of denied claims. Key Responsibilities Review and analyze denied claims specifically in Radiology and Pathology specialties. Identify denial trends related to coding and take corrective actions. Apply accurate CPT, ICD-10, and HCPCS codes based on clinical documentation. Draft and submit coding appeals with appropriate justifications, coding references, and documentation. Collaborate with AR and billing teams to resolve complex denials and ensure clean claim submission. Adhere to payer-specific guidelines, LCDs/NCDs, and industry-standard coding protocols. Maintain coding accuracy, compliance, and productivity benchmarks as per company standards. Required Skills & Qualifications Minimum 1 year of hands-on experience in medical coding, specifically in Radiology and Pathology denials. Solid understanding of US Healthcare RCM processes, denial workflows, and appeal procedures. Strong command of CPT, ICD-10, and HCPCS coding systems. Experience with medical coding tools such as EncoderPro, Optum360, or similar platforms. Familiarity with payer-specific guidelines, including Medicare LCD/NCD policies. Excellent analytical and problem-solving skills. Effective written and verbal communication skills to support appeal writing and inter-team collaboration. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification is an added advantage. Experience working in an RCM/BPO/KPO environment is preferred. Exposure to additional specialties or multispecialty coding is a plus. Competitive salary and performance-based incentives Training and development programs for career growth A collaborative and supportive work environment Exposure to a wide range of specialties and payer systems

Job Title: General Manager Project Development Location: Chennai Experience: 15 25 years Education: B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil) Job Summary We are seeking an experienced and strategic leader to oversee the end-to-end development of Wind, Solar, and Infrastructure projects across India. The role demands strong project planning, execution, and cross-functional coordination skills to ensure on-time and within-budget project delivery. The GM Project Development will closely collaborate with operations, engineering, finance, and external stakeholders to drive successful project execution from concept to commissioning. Key Responsibilities Lead the overall development of renewable energy and infrastructure projects (Wind, Solar, and Infra) pan-India. Develop detailed project development plans including site identification, feasibility assessments, permits, design coordination, and execution roadmaps. Work in close coordination with operations heads to align development activities with project timelines and budgets. Monitor project progress, identify risks and roadblocks, and implement timely corrective actions. Liaise with internal departments (engineering, procurement, legal, finance) and external stakeholders (consultants, vendors, government authorities). Ensure all regulatory approvals, land acquisitions, and statutory clearances are obtained on time. Drive cost efficiency and quality assurance throughout the development process. Provide regular updates and reports to senior management on project status, key issues, and mitigation strategies. Mentor and guide the project development team to ensure high performance and accountability. Ideal Candidate Profile Degree in Engineering (Electrical or Civil) from a recognized institution; Postgraduate qualification is a plus. 15 25 years of experience in project development, with a strong track record in renewable energy (Wind & Solar) and infrastructure projects. Excellent project management, team leadership, and stakeholder coordination skills. In-depth knowledge of regulatory frameworks, site development processes, and industry best practices. Strong business acumen with the ability to manage budgets, timelines, and multiple projects simultaneously. Exceptional communication, negotiation, and problem-solving skills. Willingness to travel across project sites as required. Qualification : B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil)

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

Job Title: Project Manager eLearning Location: Chennai Experience: 7 12 Years Position Overview: We are seeking a highly organized and proactive Project Manager to lead and oversee the execution of multiple digital learning and eLearning development projects. The ideal candidate will have a strong background in project management, digital content production, and stakeholder coordination. This role requires a detail-oriented professional who can ensure timely delivery, manage resources effectively, and maintain quality standards across all projects. Key Responsibilities: Implement established project management methodologies and best practices across eLearning initiatives. Lead the delivery of multiple digital design and development projects simultaneously. Collaborate closely with key stakeholders to scope, define, and agree on project objectives. Serve as the central point of contact for Business Heads and production teams throughout the project lifecycle. Oversee project execution, ensuring adherence to timelines, budgets, and quality standards. Plan resources effectively, maintain the resource planner, and manage assigned resources efficiently. Ensure comprehensive and up-to-date project documentation, including project overviews, schedules, meeting notes, reports, and budget trackers. Track and record project progress, producing regular updates and status reports. Facilitate regular project meetings, including briefings and reviews. Identify and mitigate project risks, manage scope changes, and develop contingency plans as needed. Maintain consistent and clear communication with stakeholders, managing expectations and aligning deliverables. Ensure transparency across all development activities and report status to relevant stakeholders. Enforce compliance with industry standards, regulations, and internal quality protocols. Coordinate with Subject Matter Experts (SMEs) and Content Specialists for the creation of learning and assessment materials. Manage freelance resources involved in content development. Support the team across all areas of course production, including instructional design, graphic development, and quality control. Maintain working knowledge of Learning Management Systems (LMS) and Virtual Learning Environments (VLEs). Monitor the quality of content and course deliverables, ensuring a high standard of output. Perform any other duties as required by line management to support team success. Desired Candidate Profile: Bachelor s or Master s degree in Project Management, Education Technology, Business, or a related field. 7 12 years of relevant experience in project management, preferably in eLearning or digital learning environments. Proven experience managing cross-functional teams and digital content development projects. Strong understanding of LMS/VLE platforms and eLearning production workflows. Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage multiple concurrent projects in a fast-paced environment. Proficiency in using project management tools (e.g., MS Project, JIRA, Trello, Asana). Experience working with freelancers and external vendors is a plus. Certification in PMP, PRINCE2, or Agile methodologies is an advantage. Qualification : Bachelors or Masters degree in Project Management, Education Technology, Business, or a related field

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Position: Junior Manager MIS & Analytics Location: Chennai Experience Required: 2 7 years Education: Graduate / Postgraduate / MBA (any stream) Industry Preference: BFSI / NBFC Role Overview We are looking for a highly analytical and detail-oriented Junior Manager MIS & Analytics to support reporting, dashboard management, and data analysis activities. The role involves working closely with senior leadership and regional teams to drive data-based decision-making and ensure accuracy, timeliness, and usability of business reports. Key Responsibilities Collaborate with National Head, Zonal, State & Branch teams for data management and reporting needs. Gather and analyze business requirements for reports, dashboards, and data solutions. Support in transitioning legacy reports to modern BI tools or centralized systems. Ensure accurate and timely delivery of reports and dashboards across teams. Maintain and improve report performance and data availability for end-users. Provide ad-hoc analytical support and generate insights to support operational decisions. Follow and implement best practices in report design, data structuring, and process repeatability. Manage linear data analysis and maintain reporting precision with minimal supervision. Skills & Competencies Advanced Excel proficiency (including pivot tables, VLOOKUP, formulas, etc.) Strong command of the English language (verbal & written) Excellent data analysis, time management, and organizational skills High attention to detail and process accuracy Ability to prioritize tasks and work under pressure Effective communication and stakeholder management Collaborative team player with strong networking skills Preferred Qualifications Graduate or Postgraduate in any discipline (MBA preferred) 1 3 years of relevant experience in MIS reporting, preferably in BFSI or NBFC sectors Experience with BI tools, basic knowledge of data visualization platforms is a plus A data-centric role working directly with leadership across zones Opportunity to shape data practices and dashboarding for business teams Dynamic, fast-paced work environment with long-term career potential Qualification : Graduate / Postgraduate / MBA (any stream)

Technical Lead Location: Chennai About the Team Join our dynamic Central R&D team at CVS, driving innovation in product digitalization and vehicle intelligence. We develop advanced solutions for truck, bus, and trailer OEMs, addressing both onboard systems and offboard cloud-based platforms (SaaS & PaaS). Our mission focuses on: Connecting vehicles Ensuring cybersecurity Mastering vehicle architecture Diagnosing vehicles Extracting actionable intelligence Role Overview As a Technical Lead, you will design, develop, and deploy scalable, cloud-native applications leveraging AWS Serverless technologies and container orchestration. You will architect and maintain RESTful APIs and microservices, ensuring robust, maintainable software solutions. Collaboration, innovation, and technical leadership are core to this role. Key Responsibilities Architect and build scalable applications using AWS Serverless services such as Lambda, API Gateway, DynamoDB, and container platforms like ECS, EKS, and Fargate. Develop and maintain RESTful APIs and microservices with .NET Core and Entity Framework. Write clean, maintainable, and efficient code in Node.js, JavaScript, C#, React JS, or React Native. Design data models for SQL and NoSQL databases to optimize application performance. Apply Object-Oriented Analysis and Design principles to software development. Implement multi-threading and messaging patterns to build resilient distributed systems. Collaborate in an Agile environment using Git for version control. Participate in code reviews, architecture discussions, and drive continuous improvement initiatives. Candidate Profile Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Minimum 6+ years of hands-on experience in software development. Strong expertise in AWS cloud technologies and cloud-native application design. Proficient in one or more: Node.js, JavaScript, C#, React (JS/Native). Experience with REST APIs, microservices architectures, and distributed systems. Familiarity with software design patterns, messaging systems, and scalable architecture. Excellent problem-solving skills with a passion for delivering optimized business solutions. Innovation & Technology Leadership: Work at the cutting edge of technology in an environment that fosters creativity and growth. Diverse & Inclusive Culture: Thrive in a workplace that values diversity, equity, and collaboration. Career Development: Access structured training, career advancement paths, and global project exposure. Global Presence: Collaborate with international teams on state-of-the-art driveline and chassis technology projects. Sustainability Focus: Contribute to eco-friendly innovations and sustainable business practices. Employee Well-being: Benefit from health programs, flexible work arrangements, and supportive work-life balance. Join Us Take the lead in shaping the future of mobility with ZF. Apply now for the role of Technical Lead and be part of our innovative journey! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we are committed to fostering an inclusive culture where diversity is celebrated. We remove barriers so every employee can achieve their full potential. This vision guides how we operate, innovate, and shape the future of mobility. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Senior Executive Payroll Location: Chennai, India Experience: 5 to 9 Years Qualification: B.Com / M.Com / MBA (or related field) Job Summary: We are seeking a detail-oriented and reliable Senior Executive to manage end-to-end payroll processing for our India operations. The ideal candidate will have strong expertise in Indian payroll compliance, statutory regulations, and payroll software, coupled with excellent documentation and communication skills. Key Responsibilities: Execute full-cycle payroll processing accurately and on time. Collect, verify, and process timesheet data and other payroll inputs. Enter payroll and administrative data into relevant databases and software systems. Calculate wages, benefits, tax deductions, commissions, and other payroll components. Prepare and process employee paychecks and cash deposits. Maintain comprehensive and accurate payroll records and documentation. Respond promptly to payroll-related inquiries and resolve any issues or discrepancies. Perform regular payroll reconciliations to ensure data integrity. Prepare payroll-related financial reports for accounting and auditing purposes. Handle payroll tax lodgments in compliance with state-wise capping limits. Calculate termination payments, including annual leave, long service leave, and redundancy payouts. Generate periodic payroll reports for review by the Team Leader. Required Skills & Competencies: Proficiency in Indian payroll statutory requirements, including ESI, Tax, Form 16, 80C deductions, and related compliance. Strong documentation and Excel skills for accurate data management and reporting. Experience working with payroll software and related systems. Excellent problem-solving abilities and effective communication skills (both written and verbal). High reliability, integrity, and ability to maintain confidentiality. Flexibility to work in shift timings as required. Qualifications: Bachelor s or Master s degree in Commerce, Business, or a related field; MBA preferred. 5 to 9 years of hands-on experience managing India payroll processes and statutory compliance.

Job Title: Full Stack Developer Location: Chennai, India Experience: 4 to 8 Years Qualification: Bachelor s or Master s degree in Engineering or a related field Job Summary: We are seeking a skilled Full Stack Developer responsible for developing and maintaining framework components. The ideal candidate should be capable of independently managing development activities and documentation while adhering to best practices and software design patterns. Key Responsibilities: Develop and maintain framework components ensuring high-quality code and functionality. Independently manage and execute development tasks with proper documentation. Implement and advocate best practices and design patterns in software development. Collaborate with the team to deliver scalable and maintainable solutions. Required Skills & Experience: 4 to 5+ years of relevant full stack development experience. Proficient in advanced C#, .NET, MVC, Razor technologies. Strong experience with React.js, JavaScript, CSS. Basic knowledge of SQL and exposure to REST and GraphQL (GQL) concepts. Familiarity with standard software design patterns. Excellent analytical, decision-making, problem-solving, time management, and team collaboration skills. Qualification : Bachelors or Masters degree in Engineering or a related field

Sales Manager India (South) | 5-8 Years Experience | Chennai Location: Chennai Experience: 5 to 8 Years Job Overview We re seeking an experienced and motivated Sales Manager to join our team in South India. If you are passionate about driving revenue growth and have a proven track record in the construction and real estate industry, this role offers a fantastic opportunity to lead strategic sales initiatives, expand our customer base, and consistently exceed sales targets. Experience & Educational Qualifications 5 to 8 years of sales management experience, preferably in the construction and real estate sector. Bachelor s or Master s degree in Technology or a related field. Key Skills Required Strong ability to generate high-quality leads and engage with C-level executives effectively. Deep understanding of product/module functionalities with the capability to conduct demos independently. Skilled in managing the complete sales lifecycle from product demo and proposal creation to negotiation and closure. Proficient in using sales tools and CRM software to manage pipeline and sales activities. Strategic mindset to align sales efforts with evolving market trends and business objectives. Willingness to travel locally and interstate for client meetings and deal closures. Roles & Responsibilities Generate and nurture leads while building strong relationships with senior decision-makers. Conduct independent product demonstrations to prospects and customers. Manage the end-to-end sales process, including proposal development, negotiation, and deal closure. Collaborate closely with cross-functional teams such as marketing, product development, and customer support to ensure seamless customer engagement and satisfaction. Deliver daily sales reports and updates to the leadership team. Demonstrate ownership and commitment towards achieving sales targets and organizational goals. Travel as needed to meet clients and close sales deals. Preferred Qualifications Familiarity with sales tools and CRM systems for effective pipeline management. Ability to think strategically and adjust sales tactics based on competitive landscape and customer feedback. Flexible working hours to support your work-life balance. Strong focus on learning and professional development. Comprehensive medical and insurance benefits. Be part of a market-leading company in real estate ERP solutions. About In4Velocity Founded in 2004, In4Velocity is a trusted partner for real estate, construction, and infrastructure firms worldwide. Our flagship ERP platform, In4Suite , seamlessly integrates buy-side, sell-side, and internal processes into one comprehensive ecosystem, empowering stakeholders with real-time insights and data-driven decision-making. Supported by a robust Business Intelligence system and unparalleled global support, In4Suite is the preferred choice for organizations aiming to streamline operations and achieve digital transformation in real estate development and construction management. Join In4Velocity and be part of an innovative journey shaping the future of real estate technology. Apply now and take your career to the next level! Qualification : Bachelors or Masters degree in Technology or a related field.

Job Title: Engineering Manager Location: Chennai Business Unit: Corporate Function Function: Information Technology Experience: 7-10 years Education: Graduate: B.E. (Computer Science, Information Technology) from Tier I/II Institutes Post-Graduate: Any Job Purpose: As an Engineering Manager, you will lead a team of engineers to develop scalable, secure, and reliable banking systems that power various banking services, including account opening, asset & liability management, wealth management, and payments. You will define engineering strategies, drive the technical roadmap, and manage priorities across cross-functional teams to deliver high-impact business solutions. Roles & Responsibilities: Technical Leadership & Architecture: Define the product and service evolution roadmap in collaboration with product owners & business stakeholders. Lead a team of engineers to build and maintain microservice-based applications. Develop and enforce coding standards, guidelines, and best practices. Ensure adherence to SOA architecture principles and web service standards (WSSE, XML, SOAP, WSDL, XSD, UDDI, REST). Oversee database design & management for relational (Oracle) and NoSQL (MongoDB) databases. Project & Agile Management: Drive Agile methodologies for efficient project execution and delivery. Ensure seamless production rollouts using blue-green & canary deployment strategies. Oversee CI/CD pipeline management, ensuring strict adherence to quality gates. Manage application support & incident resolution to maintain system uptime and reliability. Quality & Code Management: Perform code reviews to ensure scalability, security, and maintainability. Implement robust testing methodologies to maintain high-quality deliverables. Maintain enterprise integration standards with Java/Golang, Spring Boot, REST APIs, and XML/JSON data formats. Innovation & Continuous Improvement: Stay updated on modern JavaScript frameworks/libraries like Vue.js, React, or Angular. Drive process automation and engineering excellence to enhance development efficiency. Foster a culture of innovation, collaboration, and technical excellence within the team. Key Skills & Competencies: Strong project management skills, attention to detail, and excellent communication. Expertise in Java/Golang, Spring Boot, REST APIs, XML, JSON, XSLT. Experience with relational (Oracle) and NoSQL (MongoDB) databases. Understanding of front-end technologies (Vue.js, React, or Angular). Be part of a high-impact technology team in the banking sector. Work on cutting-edge digital banking solutions. Lead innovative projects with a focus on security, scalability, and automation. If you have the passion to build the best banking systems in the world, we d love to hear from you!

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Senior Technical Engineer EMCS Customer Projects Location: Chennai About the Role: We are looking for a Senior Technical Engineer to join Schneider Electric s Digital Power team, specializing in Energy Management and Control Systems (EMCS) for industries such as Oil & Gas, Electro Intensive, Energies, Power & Grid, Micro-Grid, and Transport. Based in Chennai, this role involves technical leadership, solution development, and project execution, working closely with internal teams, customers, and business leaders. Key Responsibilities: Technical Leadership & Execution: Lead EMCS automation engineering activities for complex projects. Provide technical solutions, innovation strategies, and execution plans. Ensure compliance with project objectives, timelines, and quality standards. Project Management & Risk Assessment: Analyze and identify risks and opportunities in project specifications during bidding and execution. Plan team activities based on workload and solution complexity. Support the Project Manager and Tendering team with technical insights. Team Development & Collaboration: Foster a culture of technical excellence and innovation within the team. Mentor and develop team members' technical competencies. Collaborate with internal and external stakeholders to drive successful project execution. Quality & Continuous Improvement: Ensure high technical quality and service levels for engineering documentation (network architecture, technical descriptions, BOM, etc.). Drive continuous improvement by setting productivity targets and implementing related actions. Ensure compliance with quality, safety, and environmental procedures. Required Skills & Competencies: Strong expertise in energy automation project execution. Leadership experience in team management and customer engagement. Deep understanding of the energy industry and automation solutions. Ability to identify and implement technical innovations. Excellent communication, problem-solving, and interpersonal skills. Highly self-motivated, proactive, and adaptable. Qualifications & Experience: Education: Bachelor s or Master s degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering. Experience: 7-8 years in energy automation, project execution, and team leadership. Experience in customer management and stakeholder collaboration is a plus. Join Schneider Electric and be part of a team driving the future of energy automation! Qualification : Bachelors or Masters degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering.

Job Title: Application Lead Project Role: Application Lead Experience: Minimum 12 Years Location: Chennai Education: 15 Years of Full-Time Education Must-Have Skills: ServiceNow IT Service Management Good-to-Have Skills: ITIL Framework, ServiceNow Administration & Configuration, JavaScript, HTML/CSS About the Role As an Application Lead, you will be responsible for leading the design, development, and configuration of applications while acting as the primary point of contact. This role requires strong leadership skills to manage teams effectively, drive project success, and ensure smooth coordination across multiple teams. Your expertise in ServiceNow IT Service Management will be crucial in delivering high-quality solutions and driving innovation in application development. Key Responsibilities Serve as a Subject Matter Expert (SME) in ServiceNow IT Service Management. Lead and manage the team to ensure successful project execution. Take ownership of team decisions and overall project delivery. Engage with multiple teams, contributing to strategic decision-making. Provide solutions that apply across teams, ensuring efficiency and innovation. Oversee the design, development, and configuration of applications. Act as the primary point of contact for the project. Ensure effective communication and coordination within the team. Professional & Technical Skills Must-Have Skills: Expertise in ServiceNow IT Service Management. Strong understanding of IT service management (ITSM) principles and best practices. Experience in designing and implementing ServiceNow solutions. Hands-on knowledge of ServiceNow modules, including: Incident Management Problem Management Change Management Service Catalog Experience in integrating ServiceNow with other enterprise systems. Good-to-Have Skills: Familiarity with the ITIL framework. Experience in ServiceNow administration and configuration. Basic knowledge of JavaScript, HTML, and CSS for ServiceNow customization. Additional Information Minimum 12 years of experience in ServiceNow IT Service Management is required. This role is based in Chennai. Candidates must have 15 years of full-time education. Join us and be a key player in driving innovation and leading impactful ServiceNow solutions!

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!