Team Mentoring Jobs in Hyderabad
397 Jobs Found
Sr. Java Developer
Kanerika Software
Job Title: Senior Java Developer Company: Kanerika Inc. Job Location: Hyderabad, Ahmedabad, Indore, India. Relocation assistance will be provided for compelling candidates. Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Awards and Recognitions Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today NASSCOM Emerge 50 Award in 2014 Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances. Working for us Kanerika is rated 4.5/5 on Glass-door, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you ll get while working for Kanerika. Role As a Senior Java Developer, you will utilize your extensive Java programming skills and expertise to design and develop robust and scalable applications. You will collaborate with cross-functional teams, provide technical leadership, and contribute to the entire software development life cycle. With your deep understanding of Java technologies and frameworks, you will ensure the delivery of high-quality solutions that meet the project requirements and adhere to coding standards. Locations We are located in Austin (USA), Singapore, and Hyderabad (India). We are looking for you! As a Java/J2EE Developer, we are looking for a team player who possesses a can-do attitude and thrives on delivering results. Your inquisitive nature and dedication to customer satisfaction drive you to consistently seek innovative ways to enhance your job performance. You excel in dynamic environments, maintain a positive outlook, and understand that professional growth is an ongoing journey where making the right choices is crucial. In this role, you will be primarily responsible for designing and developing RESTful Web Services. Your expertise in working with databases such as Oracle, PostgreSQL, MySQL, or SQL Server will enable you to handle data-related tasks effectively. Leveraging your strong knowledge of the Spring Framework, you will craft web applications and microservices utilizing Spring Boot. Proficiency with application server technologies like Tomcat and experience with continuous integration tools such as Jenkins will be valuable assets. As a dedicated follower of SDLC principles, you prioritize quality and adhere to standards-based development practices. Excellent English communication skills, both written and verbal, will facilitate effective collaboration with your team. Requirements What you ll do Following are high level responsibilities that you will play but not limited to: Discuss new features and collaborate with the development and UX team, commercial product manager and product owner to get functionalities specified and implemented. Agree the technical implementation with involved component owners and estimate its work effort. Write great code and do code reviews for other engineers. Implement, test and demonstrate new product features in an agile process. Develop complete sets of functionalities including the backend and frontend. Create new microservices, or migrate existing services, to run on a cloud infrastructure. Work on further usability, performance improvements or quality assurance, including bug fixes and test automation. Watch out for potential security issues and fix them, or better avoid them altogether. What you ll bring BTech computer science or equivalent. Java development skills with at least 5 years of experience. Knowledge of the most popular java libraries and frameworks: JPA, Spring, Kafka, etc. Have a degree in computer science, or a similar background, or you just have enough professional experience to blow right through all your challenges. Are a great communicator, analytic, goal-oriented, quality-focused, yet still agile person who likes to work with software engineers; you will interact a lot with architects, developers from other teams, component owners and system engineers. Have a clear overview of all layers in computer software development, including REST APIs and how to make and integrate them in our products. Have Java server-side development and SQL and no SQL database knowledge. Are open to pick-up innovative technologies as needed by the team. Have or want to build experience with cloud and DevOps infrastructure (like Kubernetes, Docker, Terraform, Concourse, etc.). Speak English fluently. Benefits Employee Benefits Culture Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a col...
Software Engineering Pmts (sdet)
Salesforce
Software Engineering PMTS (SDET) Software Engineering | Hyderabad, India | Full-Time About the Role Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations. The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence. Key Responsibilities Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams. Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application. Define and implement quality assurance processes, automation frameworks, and validation techniques. Mentor junior engineers, influence quality methodologies, and drive best practices across teams. Participate actively in design reviews, test plan creation, and cross-team technical discussions. Develop, review, and maintain sophisticated automated test frameworks and scripts. Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health. Collaborate closely with product management and engineering to align quality efforts with business priorities. Foster a collaborative environment to encourage knowledge sharing and continuous improvement. Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality. Required Skills & Experience 15+ years of relevant technical experience in software engineering and testing. Strong programming skills in Java, JavaScript, or similar languages. Deep understanding of system architecture, operating systems, databases, and object-oriented programming. Hands-on experience designing test plans, automation frameworks, and test specifications. Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git). Experience building and optimizing functional/UI automation tests and API testing frameworks. Familiarity with Agile development, Scrum, and quality management systems. Strong communication, collaboration, leadership, and mentoring skills. Ability to handle multiple projects, triage issues, and react quickly to changes. Bachelor s degree or equivalent in Computer Science, Engineering, or related field. Ability to pass Salesforce security and background checks. Highly Desirable Experience with open-source test tools and unit test automation frameworks. Familiarity with industry quality and usability best practices. Experience with CI/CD orchestration tools like Jenkins. Ability to optimize and automate processes, code, and testing efforts. Work on innovative, large-scale cloud platforms impacting millions of users worldwide. Collaborate with some of the top quality engineering experts at Salesforce. Be part of a culture that values trust, innovation, and continuous learning. If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today! Qualification : Bachelors degree or equivalent in Computer Science, Engineering, or related field.
Snowflake Architect
Blend360 India
Snowflake Architect Location: Hyderabad, Telangana Work Type: On-site, Full-time Company: Blend About Blend: Blend is a premier AI services provider dedicated to driving innovation and value through data science, AI, and technology. Our mission is to co-create meaningful impact by combining human expertise with advanced AI-driven strategies. Job Summary: We are seeking an experienced Snowflake Architect to lead our data engineering efforts by designing scalable Snowflake architectures, optimizing data pipelines, and managing a high-performing team. This role requires a strategic thinker and hands-on leader to deliver secure, reliable, and efficient data solutions. Key Responsibilities: Design and implement robust Snowflake data warehouse architectures and ETL pipelines supporting business intelligence and advanced analytics. Lead and mentor a team of data engineers, ensuring timely delivery of high-quality projects. Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and design effective data models. Develop, document, and enforce best practices for Snowflake architecture, data modeling, performance tuning, and ETL workflows. Optimize Snowflake environments for low latency, high availability, and cost efficiency. Drive continuous process improvements and evaluate emerging tools and technologies. Ensure data accuracy, completeness, and security, complying with data privacy regulations like GDPR and CCPA. Partner with cloud engineering and DevOps teams to integrate Snowflake solutions within AWS infrastructure. Participate in capacity planning, budgeting, and resource allocation for data engineering functions. Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (Master s preferred). 9+ years of cloud-based data engineering experience, with at least 4 years of hands-on Snowflake expertise. Proven track record in designing, deploying, and managing large-scale Snowflake data platforms. Expertise with AWS services including S3, Redshift, Lambda, Glue, etc. Strong proficiency in SQL, Python, and other data manipulation languages. Experience managing and mentoring engineering teams and leading cross-functional projects. Solid understanding of data governance, security, and compliance frameworks (GDPR, CCPA). Excellent problem-solving, communication, and leadership skills. Preferred Qualifications: Snowflake certification(s). Experience with other cloud data warehouses such as AWS Redshift or Google BigQuery. Familiarity with Agile methodologies, CI/CD pipelines, Git, Jira, and modern development practices. Apply now to join Blend and help shape the future of data-driven innovation! Qualification : Bachelors degree in Computer Science, Information Technology, or related field (Masters preferred).
Senior Data Engineer
Wallero Technologies
Job Title: Senior Data Engineer Location: Hyderabad, Telangana, India Job Type: Full-Time | Permanent Experience Required: 6+ Years Open Positions: 2 About the Role: We are seeking a highly skilled and experienced Data Engineer to join our team in Hyderabad. As a key member of our data engineering unit, you will be responsible for designing and optimizing end-to-end data pipelines using Python, PySpark, and Databricks. This role requires strong technical expertise, a passion for solving complex data challenges, and the ability to lead best practices within the Supply Chain data domain. Key Responsibilities: Develop and maintain scalable data pipelines using Python, PySpark, and Databricks for complex data transformation within Supply Chain operations. Implement advanced data engineering solutions that support real-time and batch data processing for analytics and business intelligence. Analyze, optimize, and refactor existing data workflows to improve performance and reliability. Collaborate with cross-functional teams to understand data requirements and translate them into robust technical solutions. Take ownership of projects and deliver high-quality outcomes with minimal supervision. Provide leadership and guidance on coding standards, design patterns, and data engineering best practices. Clearly communicate technical ideas and solutions to both technical and non-technical stakeholders. Required Skills & Qualifications: 6+ years of hands-on experience in data engineering. Proficient in Python, PySpark, and Databricks for building and maintaining data pipelines. Strong problem-solving skills with a proven ability to create innovative solutions for complex data challenges. Excellent communication and interpersonal skills; able to work effectively with cross-functional teams. Experience leading and mentoring team members on technical best practices and architecture decisions. Ability to work independently, manage priorities, and drive projects to completion with minimal oversight. Perks & Benefits: Competitive compensation package Exposure to cutting-edge technologies in cloud-based data engineering Opportunity to work on large-scale Supply Chain data solutions Collaborative, innovation-driven work environment Career growth and mentorship opportunities
.net Developer
Valuelabs
Job Title: .NET Developer Experience: 5-8 Years Location: Hyderabad About Us: We are a dynamic, forward-thinking technology company dedicated to delivering innovative software solutions to our clients. Our mission is to build applications that improve businesses and create lasting impacts. We offer a collaborative and inclusive work environment where creativity and technical expertise are valued. Responsibilities: Web Application Development: Develop and test web applications using ASP.NET Web Forms, Ajax, Telerik UI components, C#, HTML, CSS, JavaScript, SQL, and related technologies. Deliver secure, scalable, and high-performing solutions. Knowledge Sharing & Collaboration: Stay up to date with new technologies, frameworks, and industry trends, and share this knowledge with team members. Become familiar with the software products offered by the company, understanding their business benefits and value proposition. Collaborate with senior developers, product managers, designers, and clients to gather requirements and implement efficient solutions. Code Quality & Security: Participate in code reviews and follow best practices in coding and security. Follow web security best practices and be knowledgeable in topics like XSRF and SQL injection. Troubleshooting & Debugging: Troubleshoot and debug issues in existing applications and provide timely technical support. Documentation & Maintenance: Write clean, maintainable, and well-documented code following industry standards. Maintain high code quality and improve the application's overall performance. Team Development & Mentoring: Demonstrate self-motivation and work efficiently either independently or as part of a team. Be open to feedback and continuous improvement from code reviews and senior developers. Requirements: Experience & Skills: 5-8 years of experience in .NET development, with strong expertise in ASP.NET Web Forms, C#, SQL, JavaScript, HTML, CSS, and Ajax. Hands-on experience with Telerik UI components and building responsive, modern web applications. Strong understanding of web security, including knowledge of XSRF and SQL injection. Technical Proficiency: Proficiency in ASP.NET, C#, and SQL Server. Familiar with AJAX, JavaScript frameworks, HTML5, CSS3, and front-end development. Experience in debugging, troubleshooting, and performance optimization. Education: Bachelor s Degree in Computer Science, Software Development, or a related field (or equivalent experience). Communication Skills: Strong written and verbal communication skills. Ability to collaborate effectively with both technical and non-technical stakeholders. Commitment to Best Practices: A commitment to following best practices, clean code principles, and security standards. Ability to work independently and as part of a team. Innovative Work: Be a part of developing cutting-edge web applications using the latest technologies and frameworks. Growth Opportunities: We encourage continuous learning and offer opportunities for professional growth. Collaborative Environment: Work with a talented and diverse team that values teamwork and collaboration. Competitive Compensation & Benefits: Enjoy a competitive salary and comprehensive benefits package. Qualification : Bachelors Degree in Computer Science, Software Development, or a related field (or equivalent experience).
Senior Network Engineer
Telebu
Key Responsibilities: Design and implement new solutions and improve resilience of the current environment. Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies, and defining and monitoring access. Configure routing and switching equipment, hosted IP voice services and firewalls. Provide remote support to on-site engineers and end users/customers during installation/maintenance. Installing Operating Systems on Blade/Tower Servers with RAID. Windows & Linux Systems Hardware/Network performance monitoring using Zabbix or any other monitoring tool. Protect organization's value by keeping information confidential. Accomplish organization goals by accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accomplishments. Managing and Mentoring Junior network engineers. Soft Skills: Excellent organizational skills and solid team player. Solid analytical skills to troubleshoot high level, complex technical problems. Excellent verbal, written, and communication. Maintain a high degree of professionalism and integrity. Must have Skills: LAN, WAN, VLAN, VPN, DHCP, DNS. Virtual Machine implementations. Remote access tools. Asset management. IP/Network Routing. Good to have skills: Shell scripting. Managing Infrastructure on AWS. VoIP, RTP, SIP, SDP.
Java Architect
Omniwyse Technologies
Job Description We are seeking a skilled and passionate developer with hands-on experience in Java/J2EE development and open-source technologies. The ideal candidate will be an individual contributor with excellent communication skills and a strong passion for writing code. Primary Responsibilities: Hands-on experience in Java/J2EE development, including open-source technologies. Work as an individual contributor and write a significant amount of code. Experience with Cloud Technology (AWS, Google Cloud, etc.) and Agile methodology. Strong knowledge of key data structures, algorithms, and system design fundamentals. Strong skills to architect systems and drive design conversations and feedback. Experience with Spring framework and Spring Boot is required. Experience with microservice architecture, REST-based APIs, and enterprise SaaS products is required. Skills in unit testing and integration tests between databases and endpoints. Experience with continuous delivery/deployment pipelines for enterprise SaaS products is desirable. Strong SQL skills (complex queries) and experience in Data Modeling and RDBMS (MySQL) is a must. Experience with serviceability frameworks for logs, events, and metrics of enterprise SaaS products is desirable. Experience with distributed databases like Postgres, Greenplum, and NoSQL databases (MongoDB, Cassandra) is beneficial. Experience with Docker and familiarity with Kubernetes is desirable. Experience with JUnit or TestNG, and performance testing of API services. Experience working with remote teams and mentoring other team members is needed.
Data Engineer
Wallero Technologies
Job Description Location: Hyderabad, Telangana, India Job Type: Permanent (full-time) Experience: 6+ years No. of Openings: 2 Key Responsibilities: Tech Stack Expertise: Proficiency in Python, Pyspark, and Databricks, utilizing these tools to develop robust data pipelines, perform data transformations, and optimize data workflows within the Supply Chain realm. Innovative Problem-Solving: Demonstrate technical expertise by thinking creatively and providing innovative solutions to complex data-related challenges, pushing boundaries in Supply Chain data analytics. Communication Skills: Exceptional communication abilities to effectively convey technical concepts, collaborate with cross-functional teams, and articulate solutions to non-technical stakeholders. Autonomous Work: Ability to work independently and proactively, taking ownership of projects, and delivering high-quality solutions with minimal supervision. Guidance and Best Practices: Lead the team by setting coding standards, advocating for reusable and modularized code, implementing design patterns, and guiding on best practices in data engineering. Perks and Benefits: Strong expertise in Python, Pyspark, and Databricks, with hands-on experience in developing and optimizing data pipelines for complex data transformations. Exceptional problem-solving skills, with a demonstrated ability to think creatively and develop innovative solutions for data-related issues. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Self-driven and autonomous work style, capable of taking ownership of projects and delivering high-quality results independently. Experience in guiding and mentoring teams on coding standards, design patterns, and best practices in data engineering.
Php Lead
Machint Solutions
PHP Lead Experience: 7 to 15 Years Employment type: Permanent Job function: Information Technology Location: Hyderabad Job Description: Design and implement integrations between our games and various social networks using a combination of PHP and JavaScript SDKs. In-depth knowledge and experience of object-oriented analysis and design, with Java and Java EE technologies, using frameworks such as Laravel is essential along with Gateway. Familiarity with source control (Subversion, git), bug tracking systems (JIRA), build and dependency management systems (ant, ivy, maven), continuous integration, packaging and deployment. Experience in software development based on common agile application development methodologies, TDD/BDD/Scrum/Kanban. Develop large and complex modules and components of larger system designs. Design large and complex modules and components of larger system designs. Actively participate in quality assurance activities including design and code reviews, unit testing, defect fixes, operational readiness. Develop and conduct targeted technical mentoring, training and workshops. Understand, and be able to articulate, the distinction between game-specific features and game-agnostic features. Design and implement APIs and services that provide a strong and stable platform that can be leveraged by all our games. Employee Benefits: 5 day working Free Lunch and Snacks Festivals, family day and team outing Health insurance Flexi working environment Company Sponsored certifications Travel opportunities Bonuses- Fixed, variable, project linked, referral etc. Disclaimer: Machint is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Machint is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.machint.com and Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Java Technical / Architect
Machint Solutions
Java Technical Architect Experience: 10 to 15 years Employment Type: Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) Job Summary: We are looking for an experienced Java Technical Architect to join our Data Architecture team. This is a full-time, on-site role based in Hyderabad. You will be responsible for designing, leading, and delivering technical architecture solutions, ensuring system scalability, resiliency, and seamless integration across complex environments. Key Responsibilities: Lead end-to-end design and development of technical architecture for data solutions. Ensure systems meet functional and non-functional requirements such as performance, security, and scalability. Drive system integration efforts for complex enterprise environments. Collaborate with cross-functional teams to align technical strategies with business objectives. Ensure use of best practices in architecture, development, and deployment. Must-Have Qualifications: Bachelor's/Master's degree in Computer Science, Information Systems, or related field. 10+ years of enterprise software development experience, with strong expertise in Java (Java 8+), Spring Boot, and Hibernate. Strong understanding of SQL and relational databases. Proficiency in developing RESTful services and working with microservices architecture. Hands-on experience with unit testing and working in Agile/Scrum environments. Cloud experience (AWS/Azure) and containerization skills (Kubernetes, Docker). Experience with distributed databases (SQL, NoSQL, Hadoop). Proven track record in designing scalable, fault-tolerant systems. Strong understanding of message queues/streams (e.g., RabbitMQ). Excellent communication, leadership, and problem-solving abilities. Nice-to-Have Skills: Experience with PostgreSQL. Familiarity with RabbitMQ or similar message queue technologies. Hands-on experience with Docker and container orchestration tools. Employee Benefits: 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible work environment Company-sponsored certifications Travel opportunities Attractive bonuses: Fixed, variable, project-linked, and referral bonuses About Machint: Machint is proud to be an Equal Opportunity Employer. We foster an environment built on diversity, inclusion, respect, and innovation. For more information, visit www.machint.com and follow us on Twitter, Facebook, LinkedIn, and YouTube. Qualification : Bachelor's/Master's degree in Computer Science, Information Systems, or related field.
Senior Software Engineer
Microsoft
Overview SharePoint helps millions of people work bettertogetherand empowersthe biggest companies in the world to solve mission critical problems.We create global scale services to store, secure and manage some of the most sensitive data on the planet. We have fantastic opportunities and are on the front-line of making many of our next generation architecture investments to deliver multi-geo content store, amazing performance/scale/reliability, and security capabilities using cloud-based distributed systems . Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Experience working on agile teams with solid customer focus. Good communication and cross group collaboration skills. Experience in Azure, Exchange, or other cloud and distributed systems. #ODSPEng Responsibilities Towards this vision, we are seeking a Senior Software Engineer to disrupt and build next generation of products and take it to the next level. Your responsibilitieswill include: Own and influence the architecture roadmap and vision along with strong execution. Influence the product vision by working closely with product development and engineering teams and ensure best quality design and architecture. Lead key technical initiatives and serve as the lead on our most technically complex, cross-functional projects. Design systems for scalability and performance with highest quality and following best engineering practices. Lead the design, get hands dirty and write/review code/design and finally deploy the best code into production Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. Create and execute appropriate quality plans, test strategies and processes You must be self-driven, curious to learn, proactive, andresult-oriented. Join a team of builders and innovators that think outside the box. A team that s committed to a low operational burden by designing for it. A team that puts work-life balance, personal and professional growth as a principle, not just a goal. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you! Qualification : Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOR equivalent experience.
Manager - Data Scientist
Blend360 India
Job Title: Manager - Data Science Location: Hyderabad Department: Data Science Employment Type: Full-Time, Permanent Role Overview: As a Manager - Data Science at Blend, you won t just manage you'll lead by doing. This role demands strong hands-on expertise in Machine Learning (ML), Generative AI, Python, SQL, and any cloud environment (GCP, Azure, or AWS). You will stay deeply engaged in the technical side while mentoring and growing a high-performing team. You ll be responsible for leading end-to-end AI/ML project execution, collaborating with cross-functional teams, and driving innovation within Blend's Data Science practice. If you love solving complex problems, thrive in a fast-paced environment, and can translate business challenges into cutting-edge AI solutions, we d love to have you on board! Key Responsibilities: Delivery & Project Management: Lead the development and implementation of ML models, Generative AI solutions, and predictive analytics. Perform data mining, feature engineering, and statistical analysis to extract meaningful insights. Own project roadmaps, ensure quality control, and drive timely delivery of projects. Collaborate with Data Engineering teams to deploy and operationalize ML models. Automate and optimize workflows to enhance efficiency and streamline processes. Practice Development: Contribute to the scaling of Blend s Data Science practice by building new capabilities. Design industry-specific AI/ML solutions and contribute to thought leadership in AI/ML. Evaluate emerging AI trends and tools and integrate them into Blend s ecosystem. Lead innovation initiatives, research, and internal AI development. People & Leadership: Mentor and develop a high-performance data science team. Guide team members' career development and set performance benchmarks. Collaborate with cross-functional teams to ensure seamless execution of projects. Qualifications: Experience: 8+ years in Data Science & AI, with hands-on expertise in ML, Generative AI, Python, and SQL. Strong knowledge of ML algorithms (Classification, Regression, Forecasting, NLP, LLMs, Optimization, etc.). Proven experience in end-to-end ML deployment, including working with Azure, AWS, GCP, or Databricks. Industry Expertise: Demonstrated ability to solve complex business challenges in Retail, CPG, BFSI, Healthcare, or eCommerce. In-depth understanding of statistics, probability, stochastic processes, and causal inference. Excellent communication skills with the ability to explain AI concepts to non-technical stakeholders. Experience with big data tools such as Hadoop, Hive, PySpark, and ML pipelines. Bonus: Experience with Google Analytics, Adobe Analytics, or digital marketing analytics. Education: Bachelor s/Master s degree in Computer Science, Statistics, Math, Operations Research, or a related field. What You Get in Return: Competitive Salary: Your skills and contributions are highly valued, and we ensure your salary reflects your expertise and experience. Dynamic Career Growth: Our vibrant environment offers opportunities for rapid growth, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks: Our Idea Tanks offer a space for you to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats: Engage in casual Growth Chats to learn from the best, whether it s over lunch or a laid-back session with peers. Snack Zone: Enjoy a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards: Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We support your growth by covering the cost of certifications to level up your skills. If you're ready to lead cutting-edge AI projects and grow within a dynamic team, Blend is the place for you. Apply today to be part of an innovative and collaborative culture! Qualification : Bachelors/Masters degree inComputer Science, Statistics, Math, Operations Research, or a related field.
Analog Design, Sr Staff Engineer
Synopsys
About Synopsys At Synopsys, we drive innovations that shape how we live and connect. Our technology powers the Era of Pervasive Intelligence, from self-driving cars to machine learning systems. As a leader in chip design, verification, and IP integration, we empower the creation of high-performance silicon chips and software content. Join us to help transform the future through continuous technological innovation. About You You are a seasoned analog design engineer with a passion for innovation and solving complex technical challenges. With a solid foundation in electrical engineering and extensive experience in integrated circuit (IC) design, you thrive in dynamic environments and enjoy leading projects from concept to completion. Your expertise spans high-speed PHY designs such as SERDES, DDR, or HBM, and you have a deep understanding of transistor-level circuit design and CMOS fundamentals. You excel at optimizing designs for power, area, and performance while guiding and mentoring junior engineers. Your knowledge of reliability and layout effects ensures robust, high-quality designs that meet the most stringent industry standards. What You ll Be Doing Reviewing SerDes standards to develop top-level and sub-block specifications for analog designs. Leading projects and providing technical guidance to junior engineers. Refining circuit architectures to achieve optimal power, area, and performance targets. Proposing design and verification strategies to ensure high-quality designs using advanced simulation techniques. Overseeing physical layout to minimize the impact of parasitics, device stress, and process variations. Reviewing and presenting simulation data for peer and customer reviews. Defining and documenting design features and test plans. Proposing post-silicon design updates and improvements. The Impact You ll Have Drive the development of cutting-edge technology that powers the next generation of high-performance silicon chips. Innovate and lead in analog design, ensuring our products meet and exceed industry standards. Mentor and develop junior engineers, fostering a culture of learning and continuous improvement. Ensure our products are reliable and high-performing across various applications from self-driving vehicles to advanced computing systems. Play a pivotal role in delivering complex projects on time while meeting business goals. What You ll Need Bachelor s degree in Electrical Engineering, Computer Engineering, or a related technical field (BSEE with 8+ years of experience, or MSEE/PhD with 7+ years). Expertise in high-speed PHY design such as SERDES, DDR, or HBM. Familiarity with circuits like PLL/DLL, Voltage Regulators, data converters, Equalizers, and Impedance calibrators. In-depth experience with transistor-level circuit design and strong CMOS fundamentals. Proficiency with SPICE simulators and simulation methods. Experience with schematic entry, physical layout, and design verification tools. Knowledge of Verilog-A for analog behavioral modeling and simulation-control/data-capture. Who You Are A highly skilled analog design engineer with a strong technical background. An innovative problem solver who thrives on tackling complex challenges. A leader and mentor with a collaborative, team-oriented mindset. Detail-oriented with a focus on quality and reliability. An effective communicator with the ability to present technical information clearly. A continuous learner who stays updated on industry advancements. The Team You ll Be a Part Of You will join a dedicated, highly skilled team focused on analog design and high-performance silicon chip development. We value innovation, collaboration, and continuous improvement, always pushing the boundaries of what s possible in technology. Rewards and Benefits We offer a comprehensive range of health, wellness, and financial benefits tailored to your needs. Your recruiter will provide more details about the salary range and benefits during the hiring process. Inclusion and Diversity are integral to our culture. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability. Qualification : Bachelor's degree in Electrical Engineering, Computer Engineering, or a similar technical field.
Specialist Is Engineer
Amgen Inc
Join Amgen s Mission of Serving Patients At Amgen, you re part of something bigger our shared mission to serve patients with serious illnesses drives everything we do. Since 1980, we ve been pioneers in the biotech industry, focusing on Oncology, Inflammation, General Medicine, and Rare Diseases, helping millions of patients live longer, fuller lives. Amgen remains on the cutting edge of innovation, combining biology and technology with human genetic data to push beyond what s possible today. Specialist IS Engineer What You ll Do As a Specialist IS Engineer, you will develop and implement the next generation of pharmacovigilance platforms while supporting existing technologies. This includes designing, developing, and deploying complex software solutions while mentoring junior developers. You ll collaborate with cross-functional teams to deliver high-quality, scalable solutions that ensure system reliability and innovation in safety systems. Key Responsibilities Design, develop, and deploy solutions for pharmacovigilance systems to enhance adverse event intake and distribution. Ensure technical implementation aligns with GxP validation processes and IS Change Control standards. Collaborate with partners to prioritize system enhancements and new functionalities for safety systems. Develop innovative solutions using Generative AI and large language models (LLMs) like OpenAI GPT for improved decision-making and efficiency. Rapidly prototype and translate concepts into working code. Drive automation and process improvements within the drug-safety ecosystem. Conduct code reviews and maintain technical documentation for architecture, design, deployment, and disaster recovery. Lead technical root cause analyses and collaborate with software vendors to resolve system-related issues. Basic Qualifications Master s Degree with 4 6 years of experience, or Bachelor s Degree with 6 8 years of experience, or Diploma with 10 12 years of experience in Computer Science, Software Development, or a related field Required Skills Must-Have: Proficiency in SQL, Databricks, and data modeling concepts Experience in Python or JavaScript and reporting tools like Power BI or Tableau Familiarity with PV terminologies and regulatory compliance Hands-on experience with SDLC, ETL tools (Informatica, Databricks), and API integrations (MuleSoft) Strong problem-solving skills, collaborative mindset, and effective communication Knowledge of ITIL processes and GxP validation Nice-to-Have: Experience with COTS Pharmacovigilance Platforms (e.g., Argus) Cloud experience with AWS or Azure Knowledge of AI, Machine Learning (ML), Natural Language Processing (NLP) Professional certifications such as SAFe Agile Software Engineer or SAFe for Teams Soft Skills Strong verbal and written communication skills Analytical and problem-solving mindset Ability to collaborate with global, virtual teams Initiative-driven with an ownership mindset Adaptability and resilience in ambiguous situations What You Can Expect Amgen offers a collaborative, science-driven culture and comprehensive benefits, including competitive salaries, professional growth support, and a focus on your well-being. Shift Information: This role may require working late shifts, with potential for evening or night schedules based on business needs. Apply now to make a real difference in the lives of patients while transforming your career at careers.amgen.com. Equal Opportunity Employer: Amgen is committed to creating a diverse and inclusive environment. We provide reasonable accommodations to individuals with disabilities.
Sr Validation Engineer
Amgen Inc
Let s do this. Let s change the world. In this vital role you will be pivotal in ensuring compliance, efficiency, and innovation in the management of data validation processes in tools like Veeva Study Startup. This position combines technical expertise, validation experience, and a strong understanding of regulatory requirements. The role also leverages domain and business process expertise to drive ongoing improvements to validation and meets our regulatory and validation procedures. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated and validated. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage Validation strategy and Deliverable for the GxP applications. Defining the scope, objectives, and approach of the validation process, creating detailed validation plans, and aligning them with project timelines and resources Perform Validation testing, including Installation Qualification (IQ), Operational Qualification (OQ) for new and existing SSU Systems Ensure compliance with industry standards, regulations and internal policies during all validation activities. (GxP, FDA 21 CFR Part 11) Identify, document, and track defects during the testing process. Collaborate with development teams to define validation requirements, resolve defects and validate fixes. Maintain comprehensive audit trails and validation documentation to support regulatory inspections. Configure and optimize workflows within the Veeva Vault Management (VVM) to streamline test management and approval processes. Partner with quality assurance, IT, and business teams to ensure alignment on validation objectives and testing requirements. Act as a liaison between technical teams and stakeholders to ensure system requirements are met. Provide training to end-users on Veeva VM Testing Vault functionalities and best practices. Assist in the development and continuous improvement of validation processes and procedures Stay up to date with industry trends, best practices and evolving regulatory needs We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Master s degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelor s degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Must-Have Skills: Solid understanding of GxP regulations, specifically 21 CFR Part 11. Familiarity with GxP Validation management tools such as ALM, Veeva Vault Management etc. Experience in defining and executing validation strategies aligned with regulatory requirements Familiarity with risk-based approaches to validation Experience in creating and executing validation protocols (e.g., Installation Qualification (IQ), Operational Qualification (OQ)) Excellent documentation and report writing skills Good-to-Have Skills: Proficiency in automation tools, data systems, and validation software. Experience of DevOps, Continuous Integration and Continuous Delivery methodology Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) Veeva VM certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com
Security Researcher II
Microsoft
Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. The Microsoft Security Response Center (MSRC) is responsible for detecting, protecting, and responding to threats that affect Microsoft s products and services. We are looking for a motivated Security Researcher II to join our team. As part of the MSRC, our team is responsible for analyzing vulnerabilities found in Microsoft s products and services to determine their root cause, severity, and security impact. This analysis plays a critical role in shaping the security updates that are deployed to customers. The knowledge that we gain from analyzing vulnerabilities also informs the offensive and defensive security research performed by our team. As part of this research, our team works collaboratively with many teams across Microsoft to investigate, develop, and deploy security features that help discover and mitigate the biggest threats to customers. Our team is passionate about a range of topics including vulnerability discovery & automation, safer programming languages, exploit and vulnerability mitigations, software sandboxes, penetration testing & red teaming, exploit development, operating systems security (Windows and Linux), virtualization security, cloud services security, OWASP top 10, and hardware vulnerabilities and mitigations. This particular role is focused on the online services (OLS), e.g. cloud and web bugs. This is a unique opportunity to have a positive impact on improving safety for customers around the world and to work on challenging real-world security problems as part of a supportive and collaborative team. Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Qualifications Bachelor's Degree in Statistics, Mathematics, Computer Science or related field and experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection In-depth experience in working as a security engineer Experience in identifying common vulnerability types (OWASP top 10, CWE top 25) in software and services written in C#, JavaScript/HTML, C++, C, etc Ability to debug and root cause vulnerabilities in software, services, and cloud platforms Excellent written and verbal communication skills Preferred Qualifications: Public track record of vulnerability research and discovery Familiarity with cloud service architectures (Azure etc), design, and implementations Familiarity with operating system internals for Windows and/or Linux Familiarity with exploitation techniques and mitigations Responsibilities Analyzing vulnerabilities in software and services to determine their root cause, severity, and security impact Identifying variants of vulnerabilities and discovering new vulnerabilities Building tools and inventing new approaches to automate the discovery & analysis of vulnerabilities Analyzing trends in vulnerabilities being discovered to spot patterns Researching, developing, and deploying mitigations for common patterns of vulnerabilities Performing penetration testing, offensive security research, and red teaming activities Engaging with and contributing knowledge back to the security research community Mentoring and contributing to the growth of individuals within the team and across Microsoft Supporting a healthy and inclusive culture within the team and across Microsoft Qualification : Bachelor's Degree in Statistics, Mathematics, Computer Science or related field and experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection
Assistant Manager Tls
Ltimindtree
Job Summary: This position will provide both project management leadership and technical engineering support for the successful implementation of equipment and system projects. The Project Manager will drive organizational objectives through effective coordination and leadership of the site team, ensuring the successful completion of projects while managing human, financial, and physical resources in alignment with departmental and company goals. The role requires a strong focus on policy and strategy execution, along with the stewardship of resources and internal controls. The Project Manager will lead the execution of processes, projects, and tactical objectives within the Through Life Support function. Key Responsibilities: 1. Client and Stakeholder Engagement: Interface regularly with internal and external clients to provide project status updates, including timelines, budgets, and deliverables. Build and maintain strong relationships with customers and business partners to foster collaboration and meet customer objectives. 2. Project Management: Lead and manage the planning, coordination, and execution of site activities and associated resources to meet project deadlines and goals. Oversee the development and documentation of applicable standard operating procedures (SOPs) and safety processes. 3. Operations and Resource Management: Manage the scheduling and operations of site activities to ensure alignment with project timelines and budget constraints. Ensure efficient use of resources, including financial, human, and physical assets, in compliance with departmental and company-wide objectives. 4. Opportunity Development: Support the identification and development of new opportunities aimed at increasing operational income (OI) and expanding business ventures. 5. Safety and Operational Processes: Organize and manage system installations and maintenance to ensure adherence to safety regulations and the creation of effective operational processes. 6. Team Leadership and Mentorship: Manage and mentor subordinate supervisors and professionals, fostering a collaborative environment that encourages growth and adherence to internal controls. Provide guidance and leadership to team members to ensure the successful execution of projects and strategies. Knowledge, Skills, and Abilities: Minimum of 5 years of experience in field service management or project management. Strong technical knowledge of electromechanical equipment. Proven ability to interact and develop relationships with customers and business partners. Excellent verbal and written communication skills. Proficiency with MS Office tools, particularly Word and Excel. Strong teamwork mentality, with the ability to motivate and collaborate with diverse teams. Experience in managing internal and external clients effectively. Skilled in organizing and managing system installations and maintenance to ensure safety and operational efficiency. Proficient in the application of project management principles and techniques. Ability to manage multiple projects simultaneously while mentoring subordinates. Skilled negotiator, with the ability to influence others and build consensus to achieve customer objectives. This position provides a dynamic leadership opportunity to manage key projects, ensure operational success, and drive growth through effective teamwork and strategic execution. Qualification : Bachelor of Technology (BTech)
Associate Director - Data Operations
S&p Global
About the Role: The Associate Director will play a pivotal role in driving operational efficiency and enhancing service delivery across key verticals within the Production function. This position requires a combination of strategic foresight, strong leadership, and operational expertise to ensure exceptional client satisfaction while optimizing processes. Success in this role involves managing and mentoring teams, driving continuous improvement, and aligning operations with broader client and business objectives. What You Stand to Gain: Strategic Influence: Play an essential part in shaping the operational landscape, influencing key decisions and driving the success of the organization. Leadership Development: Opportunity to lead a high-performing team, fostering a collaborative and innovative environment. Continuous Growth: Exposure to operational strategies in a complex, dynamic industry, with potential for personal and professional development. Key Responsibilities: Team Leadership: Lead and inspire a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement. Strategic Planning: Develop and implement operational strategies that align with client and business goals to drive success. Process Optimization: Collaborate with key stakeholders to streamline operational processes, enhancing efficiency, productivity, and service delivery quality. Resource Management: Ensure effective resource allocation to meet KPIs and deliverables, ensuring the resolution of chargebacks and meeting client expectations. Cross-Functional Collaboration: Work closely with technology, finance, service delivery managers, and support teams to facilitate seamless service delivery and operational success. Risk Management: Identify operational risks and implement risk management practices, developing contingency plans to mitigate risks effectively. Performance Monitoring: Establish metrics, dashboards, and reports to monitor and improve operational performance, driving continuous enhancements. Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the team to find creative solutions to operational challenges. Quality Assurance: Enforce best practices in quality assurance to ensure the team s outputs meet high standards. Technical Expertise: Utilize tools such as SQL and data analysis techniques to plan and manage the operations efficiently. Reporting & Accountability: Conduct regular progress reviews, providing data-driven insights for gap analysis in projects and overall delivery. Client SLA Management: Develop and manage SLA reports to measure progress and ensure performance metrics are met. SOP & SOW Maintenance: Maintain and update Standard Operating Procedures (SOPs) and Statements of Work (SOWs), ensuring alignment with operational goals and objectives. What We re Looking For: Experience: 12+ years of experience in senior operational management roles, with a preference for experience within the private equity or data industries. Education: Master s degree in Finance, Business Management, or a related field. Track Record: Proven success in optimizing operational functions to meet business objectives, with experience in leadership and resource optimization. Leadership & People Management: Strong leadership skills with the ability to motivate teams and deliver operational excellence. Strategic Planning & Problem Solving: Ability to craft effective operational strategies and solve complex problems with innovative solutions. Client Relationship Management: Experience in managing client SLAs and aligning operations with client expectations. Industry Knowledge: In-depth understanding of private equity, workflows for limited partners and general partners, and industry trends. Flexibility: Ability to adapt to a multi-shift operation with work schedule flexibility based on business needs. Technical Skills: Strong quantitative and analytical experience with proficiency in SQL and data analysis tools. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we provide unparalleled insights and data solutions that empower customers to make informed decisions with confidence. As a division of S&P Global, we lead the way in delivering cutting-edge data and technology solutions, helping businesses navigate the complexities of the global markets. Our experts are dedicated to delivering accurate, deep insights that drive business success and foster growth. Qualification : Masters degree in Finance, Business Management, or a related field.
Manager, Technical Support Engineering
Salesforce
Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management
Senior Manager - Software Development
Verizon
What You ll Be Doing: As a Lead Software Engineer, you ll spearhead the design and development of the M2M Management Center platform, a scalable solution connecting customers to Verizon s extensive global network. Your role will involve: Collaboration: Partnering with internal and external teams to define release content, ensuring the platform meets evolving competitive demands. Leadership and Mentorship: Guiding software engineering teams focused on web and API development. Mentoring team members to ensure timely, high-quality product delivery. Architecture and Documentation: Documenting architectural guidance to ensure platform scalability and performance. Overseeing systems and service architectures. Strategic Execution: Driving platform strategy, coordinating with cross-functional teams, and ensuring successful implementation. Continuous Innovation: Adhering to industry standards, exploring emerging technologies, and driving improvements in infrastructure, applications, and processes. Where You ll Work: This hybrid role combines remote work with assigned in-office days, offering flexibility and collaboration. What We re Looking For: Must-Have Qualifications: Bachelor s degree or six or more years of relevant work experience. Six or more years of experience with: Java Development, including design and architecture. Test Data Management tools and processes. Preferred Qualifications: A degree in Computer Science or Computer Engineering. Proven experience in: Developing scalable web applications with Java Spring, AWS, Kubernetes, and database programming. Leading software development projects and teams. Handling high-pressure customer or end-user requests. Performance tuning and ensuring application scalability. Strong hands-on knowledge of databases like Oracle, Cassandra, and DB2 DBA Programming. Experience or interest in Machine Learning (ML) and Generative AI (Gen AI) development. Familiarity with Agile and Waterfall project management methodologies. Why You ll Succeed Here: You re a visionary leader driven by innovation and results. Your ability to simplify technical concepts and inspire your team will foster collaboration and efficiency. You excel in fast-paced environments, balancing multiple priorities without compromising deadlines or quality. Qualification : Bachelors degree or six or more years of work experience
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