Team Operations Jobs in Gurgaon

DevOps Architect Location: Gurgaon Experience: 4 6 years Employment Type: Full-Time Role Overview We are looking for an experienced and forward-thinking DevOps Architect to join our team in Gurgaon. The ideal candidate will have deep expertise in cloud infrastructure, automation, CI/CD pipelines, and monitoring tools. You will play a critical role in shaping and maintaining the DevOps architecture, ensuring scalability, reliability, and efficient service delivery across the development and operations ecosystem. Key Responsibilities Lead and manage CI/CD pipelines and continuous deployment strategies. Oversee build and release processes, provisioning, capacity planning, and reporting. Ensure high system availability, performance, and reliability using robust monitoring and alerting practices. Work with development and operations teams to understand technical requirements and convert them into actionable backlogs. Implement DevOps and SRE best practices to streamline workflows and improve overall system efficiency. Maintain and scale infrastructure using Kubernetes, Docker, and other container orchestration tools. Administer Unix-based systems, automate tasks using Python or Shell scripting. Manage and monitor tools such as ELK, Prometheus, Nagios, GitLab, and Jenkins. Collaborate within an Agile development environment. Support database systems, including both SQL and NoSQL. Required Skills & Qualifications 4 6 years of experience in DevOps or cloud architecture, primarily on AWS. Strong background in both development and operations functions. Proficiency in containerization and orchestration using Kubernetes and Docker. Experience with monitoring and logging tools: ELK Stack, Prometheus, Nagios. Familiarity with CI/CD tools like GitLab and Jenkins. Hands-on Unix/Linux system administration. Proficient in scripting with Python and/or Shell. Experience working in Agile environments. Knowledge of SQL and NoSQL databases. Work on modern DevOps architecture in a cloud-first environment. Collaborate with high-performing cross-functional teams. Opportunity to influence infrastructure strategy and automation at scale. Be a part of a forward-looking, innovation-driven culture.

Job Title: Wholesale Portfolio Analyst Location: Gurgaon Job Family: Financial Services Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is breaking new ground to sustainably advance the noble work of farmers and builders globally. Our products, ranging from alternative power to precision productivity tech, help feed and shelter a growing population. Join a collaborative global team passionate about driving customer success and innovation. Job Purpose As a Wholesale Portfolio Analyst within Wholesale Finance, you will collaborate with Commercial Sales, Retail Sales, Credit, and Operations teams to manage inventory funding (supply chain finance) for local dealers. You will oversee portfolios of local dealers and end users for whole goods and spare parts in the Agricultural & Construction Equipment business. Key Responsibilities Onboard new and existing dealers, ensuring completion of financial documentation and credit requirements. Coordinate with Commercial Sales, Retail Sales, Credit, and Operations for dealer stock audit management. Continuously follow up on account recoveries and implement timely corrective actions. Manage Bank Guarantees including audits and renewals. Support alignment of Wholesale Credit processes with CNH Capital global practices. Collaborate with Capital Retail teams to increase penetration and enable smooth dealer outstanding rotation. Monitor portfolio delinquency regularly. Conduct dealer location visits for critical accounts. Support policy and procedure definition for the India region. Experience Required Minimum 5 years of financial experience, including at least 3 years in Banking, NBFC (supply chain finance, inventory funding, dealer funding), or credit control in industrial organizations. Knowledge of local trade operations and Incoterms. Proficient in Microsoft Office applications. Preferred Qualifications CA or MBA with a university degree in Economics, Finance, or related fields. Dynamic international career opportunities. Inclusive and respectful workplace culture. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave and adoption assistance. Fertility and family-building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : CA or MBA with a university degree in Economics, Finance, or related fields

Position: Manager Agency Relations Location: Gurgaon Experience: 4 6 years Industry: Internet / Digital Media Function: Sales & Business Development Employment Type: Full-Time Category: Enterprise & B2B Sales About the Role: We are looking for an experienced and well-connected Manager Agency Relations to lead strategic engagement with independent and B2B media agencies. The role focuses on expanding revenue through programmatic, display, and native advertising while embedding CyberMedia s programmatic offerings into agency solution portfolios. This position requires a strong hunter mindset, excellent relationship-building skills, and hands-on experience in managing key accounts and media agency ecosystems. Key Responsibilities: Drive Agency Partnerships: Identify, engage, and onboard independent and mid-sized media agencies to integrate CyberMedia s advertising solutions into their portfolios. Revenue Generation: Build and manage a robust pipeline of opportunities to consistently meet or exceed monthly and quarterly ad sales targets. Key Account Management: Manage and grow relationships with agency partners and direct corporate clients; ensure high levels of client satisfaction and repeat business. Sales Strategy & Execution: Independently develop, pitch, and implement customized ad sales strategies; align closely with internal product and operations teams. Programmatic & Native Sales: Sell digital media solutions including programmatic, display, and native advertising across CyberMedia s platforms. Agency Mapping & Relationship Management: Build strong networks within agencies, maintaining multi-level relationships to maximize penetration and influence. Market Insight & Reporting: Track industry trends, campaign performance, and feedback to iterate sales strategy and enhance product-market fit. Requirements & Qualifications: Education: Graduate in any discipline; MBA/PG preferred. Experience: 4 6 years of relevant experience in digital ad sales or media sales, preferably with exposure to programmatic advertising and native ad formats. Industry Contacts: Strong relationships with independent ad/media agencies and direct corporate clients. Sales Skills: Proven ability to build and close business, manage large accounts, and consistently achieve revenue goals. Communication: Excellent verbal and written communication skills; confident in delivering presentations and pitches. Mindset: Self-motivated, target-driven, and adaptable to a dynamic, fast-paced digital environment. Tools & Knowledge: Understanding of digital media buying/selling, ad tech landscape, and agency workflows. Be part of an established digital media company with a growing suite of programmatic solutions. Opportunity to take ownership of a key revenue channel with high visibility and impact. Dynamic work culture with room for innovation, creativity, and career progression. Qualification : Graduate in any discipline; MBA/PG preferred

Job Title: AGM / GM Sales Location: Gurgaon Employment Type: Full-Time About Us INFRAMANTRA is a rapidly growing and award-winning real estate company known for its excellence, innovation, and commitment to quality. With over 50 industry awards and an impressive annual sales achievement of 400 crores, we have become a trusted name in the real estate industry. What started with just two passionate founders has transformed into a high-performing organization, rewarding its top achievers with international trips and recognition. We pride ourselves on creating impactful real estate solutions, building sustainable communities, and fostering long-term relationships with clients and partners. Roles and Responsibilities Lead and manage the end-to-end operations of the sales team to meet organizational goals. Achieve and exceed monthly and annual sales targets. Develop and maintain strong relationships with key customer accounts and channel partners. Create and implement effective sales strategies, campaigns, and initiatives to target key demographics. Build lasting relationships with clients, suppliers, and developers to generate ongoing business opportunities. Collaborate with cross-functional teams including commercial managers, event teams, and regional representatives to align on strategic growth plans. Attend industry events, exhibitions, and conferences to identify market opportunities and enhance brand visibility. Analyze market trends, team performance, and customer insights to optimize sales effectiveness. Conduct regular performance reviews, coach team members, and align individual strengths with organizational objectives. Qualifications and Skills Any graduate is eligible to apply. Minimum 5 years of experience in B2C real estate sales is required. Strong communication, negotiation, and interpersonal skills. Proven track record in strategic planning and successful execution of sales development strategies. Leadership qualities with the ability to inspire and manage high-performance teams. Passion for real estate and a results-driven mindset.

Quality Control Manager gTech Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree in Business, Logistics, Operations, Engineering, or a related field or equivalent practical experience 5+ years of experience managing vendor teams and customer engagement 5+ years of experience with third-party logistics (3PL) relationships 5+ years of experience managing warehousing and supply chain operations Certification or coursework in Operations Six Sigma, COPC, LEAN, or similar methodologies Preferred Qualifications MBA or Master s degree 5+ years of experience using data analysis and business insights to guide strategic decisions Experience in data center logistics Proficiency in SQL and strong data analysis capabilities About the Role As a Quality Control Manager within Google s gTech Ads team, you will lead quality operations efforts that directly impact the customer experience and operational excellence across Google Ads support. Your role will focus on driving efficiency and accuracy in collaboration with vendor partners, operations teams, and product stakeholders. You will be responsible for aligning operational workflows with strategic business goals and ensuring scalable, high-impact solutions through data-driven insights and process optimization. You ll contribute to a dynamic, global support ecosystem that powers advertisers of all sizes from small businesses to global brands while shaping best-in-class customer support quality standards. Responsibilities Lead and improve quality operations with vendor partners, ensuring a frictionless customer experience Translate business and operational requirements into measurable quality outcomes Manage and evolve quality workflows in partnership with internal teams and cross-functional stakeholders Analyze market and business data, financial indicators, and performance trends to inform decision-making Navigate a matrixed, multicultural global environment with effective stakeholder engagement Provide feedback and insights to influence tools, automation, and roadmap decisions Balance business goals and customer needs to optimize performance and service impact Qualification : MBA or Masters degree

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

Front Office & Administration Assistant - Facilities Management Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Coordinator, you will collaborate with clients, vendors, and contractors to ensure that facility tasks and work orders are efficiently completed. This role is part of the Facilities Management team, focusing on all aspects of asset operations and supporting Property Managers with repairs and investment plans. Key Responsibilities: Coordinate with landlords, tenants, and service providers to ensure the correct implementation of procedures, policies, and reporting formats. Acknowledge client inquiries and ensure work orders are collected and processed. Collect information from reports to assess the performance and progress status of tasks. Maintain organized files for work orders, proposals, department documents, and vendor-submitted paperwork. Monitor building-related activities, such as waste disposal and recycling, ensuring they meet required standards. Follow instructions, respond to correspondence, and ask clarifying questions as needed. Handle common inquiries or complaints from clients, colleagues, and supervisors in a professional manner. Solve basic problems using established procedures and processes under close supervision. Deliver work output by adhering to defined procedures and methods. What You ll Need: Educational Qualifications: High School Diploma or GED with up to 2 years of job-related experience in Facilities Management. Experience & Skills: Ability to follow standard work routines and apply them effectively. Clear communication skills for exchanging straightforward information. Working knowledge of Microsoft Office products (Word, Excel, Outlook). Strong organizational skills and an inquisitive mindset. Basic math skills, including the ability to calculate simple figures like percentages, discounts, and markups. Qualification : High School Diploma or GED with up to 2 years of job-related experience.

Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate

Job Description: Quality Assurance Analyst (QA) The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls or email responses to assess associates communication, technical accuracy, customer service performance, and conformity to company policies and procedures. Roles and Responsibilities: Auditing of calls and complete analysis of service requests. Sharing One-on-One Feedback with agents based on audits. Works with the Operations team to develop the overall process improvement strategy and quality plan. Monitoring if the Customer Care Executive (CCE) has used the right telephone etiquette, followed appropriate hold procedures, and provided a proper resolution for the customer s request. Highlighting issues as per the quality parameters. Sharing daily reports and Quality Scores with the team. Participating in internal & external calibration sessions with Quality/Operations. Extensive experience working as a Quality Analyst in the BPO/KPO Sector. Experience: Total Experience: 1+ Years Working Days: 6 Days Working Education: Any Graduate Skills: Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment.

HR Operations Specialist Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our operations span the entire value chain from farm to fork, across various business lines. Leveraging our global reach and extensive asset network, we serve customers and consumers worldwide. Structured as a matrix organization with six geographical regions and ten platforms, Louis Dreyfus Company operates in over 100 countries, employing approximately 18,000 people globally. Job Description: We are seeking a detail-oriented and organized HR Operations Specialist to join our team. The role will primarily focus on managing payroll inputs, leave and attendance tracking, employee reimbursements, and compliance with statutory regulations, ensuring smooth HR operations across our India branches. Key Responsibilities: Prepare and share monthly salary inputs for payroll consultants for both permanent employees (PE) and third-party contractual employees (TPP), ensuring accurate and timely payments. Manage full and final (F&F) settlements for direct employees and third-party contractual employees. Maintain and regularly update the Leave & Attendance Database, including actuarial audits, leave encashment exercises, and leave audits. Coordinate with branch offices and assets of LDC across PAN India to manage payroll and reimbursements for permanent employees and third-party employees. Provide remote HR support to permanent employees and TPP at various locations. Maintain and update personal files for employees, ensuring data is accurate and current. Support the annual bonus and increment processes for permanent employees and TPP. Manage payroll-related compliance activities such as PF withdrawal, transfers, SAF & NPS payments. Ensure compliance with statutory regulations related to S&E (compliance with monthly, annual, etc.). Handle insurance claims, both cashless and reimbursement. Maintain MIS reports related to employee details. Basic knowledge of managing car lease contracts and related processes. Manage the renewal and payment process for contract and service agreements. Hands-on experience working with HR databases like Workday. Process payments and reimbursements according to internal HR policies and procedures. Oversee onboarding, lifecycle updates, and other HR-related activities. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in HR operations, payroll management, and statutory compliance. Knowledge of HR software, especially Workday. Strong attention to detail and ability to manage multiple tasks simultaneously. Good communication and interpersonal skills for collaborating with internal teams and external partners. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to diversity and inclusion and provides a working environment that values diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. Sustainability: Sustainability is at the heart of our purpose. We are passionate about creating fair and sustainable value for our business, stakeholders, and the communities we touch. What We Offer: A dynamic and stimulating international work environment with opportunities for professional growth. Employee recognition programs and wellness initiatives. Certified Great Place to Work. Career development opportunities in one of the largest private companies globally. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.

Your Impact In this role, you will take charge of end-to-end program management with airline and rail suppliers as well as internal stakeholders, supporting the Global Air Category Lead in executing strategic priorities. Success in this role requires the ability to identify operational gaps and improvement opportunities, driving continuous enhancements in air and rail operations. You will balance collaborating with a global team to achieve broader goals while aligning these initiatives with the needs and priorities of local stakeholders. Your negotiation and change management skills will be essential in this role, allowing you to expand your expertise in the airline and rail sectors while leveraging the unique strengths you bring to the Firm. We offer comprehensive training, along with regular coaching and mentoring to support your growth. Your Growth You will be part of the McKinsey Optimize function, which delivers impactful and productive experiences through services including travel, events, real estate, sourcing, technology, and purchasing. You will work closely with the Travel Team and other Optimize departments, engaging with leadership across the Asia-Pacific region as well as colleagues globally. In this role, you will collaborate with Regional Travel Managers to support and drive travel initiatives, bringing efficiencies to your areas of responsibility. You will work with regional and office leaders, Finance, HR, Meetings & Events, Partners, Learning, Sustainability, and consulting teams to promote the air program and generate value. You will engage with travelers and Executive Assistants to promote best practices in air travel bookings and drive changes in traveler behaviors. Optimize Travel is responsible for setting the global strategy and managing McKinsey's travel program. Our vision is to bring people together to create positive, lasting change by designing a global and scalable travel program that leverages innovation to deliver value for the firm, while creating positive travel experiences for our colleagues. We empower colleagues to make informed travel decisions that enable them to focus on delivering impact where it matters most. You will be based in one of our approved Asia-Pacific office locations (Gurgaon, Kuala Lumpur, or Seoul) and report directly to the Global Airline Program Lead based in London, U.K. Your Qualifications and Skills Bachelor s or Master s degree (or equivalent) In-depth knowledge of the airline commercial sector and related industries, including business/online travel agencies, content aggregators, travel technologies, and the corporate travel segment Ability to recognize patterns, apply problem-solving techniques, and synthesize insights into clear, actionable recommendations Strong attention to detail with excellent analytical skills, capable of working with large datasets and extracting meaningful insights Excellent communication skills, with the ability to convey complex ideas and influence stakeholders at all levels Strong consulting and project management skills, with the ability to work independently with minimal supervision A minimum of 7 years of relevant experience, with at least 3-5 years in a travel-related category Qualification : Bachelors or Masters degree (or equivalent)

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

Job Description: Vice President, Operations - Index & Data Solutions About the Team: The Index & Data Solutions (IDS) team at BlackRock is responsible for shaping and executing the firm s data strategy, overseeing relationships with data providers, and ensuring the smooth administration of market data services. The Operations team within IDS is looking for an experienced Vice President to lead a high-performing group of market data professionals in streamlining processes, managing contracts, and collaborating with multiple stakeholders to deliver exceptional operational excellence. As Vice President, you will play a key role in overseeing end-to-end market data operations, from contract administration to invoicing and payment management. You will work closely with vendors, relationship managers, internal teams, and BlackRock s finance function to optimize data operations, drive process improvements, and ensure the firm s market data needs are met efficiently and accurately. The ideal candidate will be a strategic and hands-on leader, passionate about performance, with experience in invoice operations management and process transformation. You should be comfortable interacting with senior internal and external stakeholders and possess strong problem-solving and data management skills. Key Responsibilities: Invoice Validation & Reconciliation: Review and validate invoices against the internal inventory of market data services. Research and resolve discrepancies to ensure accurate and timely invoice processing. Actively follow up with vendors and internal teams to resolve issues and ensure timely resolution. Financial Reporting & Analytics: Prepare reconciliations to explain differences between internal service inventories and vendor invoices. Develop and maintain accurate reports on index and market data usage for providers. Prepare financial analytics and reports for internal stakeholders to aid in decision-making. Process Improvement & Optimization: Identify opportunities for streamlining invoicing and data management processes. Use data insights to drive improvements and optimize operational efficiency. Contribute to the development of quality controls and continuous improvements in operational processes. Vendor & Stakeholder Management: Act as a key point of contact for invoice and payment-related inquiries from vendors and internal teams. Develop and maintain strong relationships with external data providers to ensure smooth contract administration and service delivery. Partner with BlackRock's Finance team to manage market data budget accruals and ensure accurate financial reporting. Team Leadership & Development: Lead and mentor a team of market data professionals, fostering a high-performance culture. Support the team in their growth, development, and delivery of market data solutions. Requirements: Experience: 5-8 years of experience in market data operations, invoice validation, or reconciliation. Proven track record of optimizing operational processes and implementing quality controls. Educational Background: Degree in Business, Commerce, or a related field. Technical & Analytical Skills: Proficiency in Excel and Microsoft Access; advanced skills preferred. Basic knowledge of financial markets and market data services. Strong analytical and problem-solving skills with an ability to translate complex issues into actionable solutions. Communication & Leadership: Excellent oral and written communication skills, with the ability to interact effectively with senior stakeholders. A self-starter attitude with strong organizational skills and the ability to handle multiple priorities while maintaining composure. Proven ability to lead and contribute to team performance in an inclusive and diverse environment. Our Benefits: To ensure you remain energized and inspired, we offer an array of benefits that include: Strong Retirement Plan and comprehensive healthcare options. Tuition Reimbursement to support your ongoing learning. Flexible Time Off (FTO), allowing you to recharge and spend time with loved ones. Support for working parents, including various family-related benefits. Our Hybrid Work Model: At BlackRock, our hybrid work model fosters collaboration and personal development. Employees are required to work in the office at least 4 days a week, with flexibility to work from home 1 day a week. This approach ensures effective team collaboration while offering flexibility in your work-life balance. About BlackRock: At BlackRock, our mission is to help people experience financial well-being by offering innovative investment solutions. We are committed to helping individuals achieve their financial goals from saving for retirement to funding education, buying homes, or starting businesses. Our clients investments play a crucial role in driving global economic growth, supporting businesses, financing infrastructure, and fostering innovation. Join us in making a difference in the world of finance and be part of an industry-leading firm.

Job Title: Client Financial Management Manager Skill Required: Client Financial Management - Financial Analysis Experience: 13 to 18 Years Location: Gurgaon Education: Master of Business Administration (MBA), CA, CMA, or MBA in FP&A About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in 120+ countries, driving business transformation through technology and human ingenuity. Visit us at www.accenture.com About the Role As a Client Financial Management (CFM) Manager, you will play a critical role in financial planning, budgeting, forecasting, and contract P&L management. You will work closely with senior management to enhance financial strategies and drive profitability optimization. You will also be responsible for finance transformation initiatives, leveraging automation, AI-driven analytics, and machine learning to improve financial function performance. Key Responsibilities Financial Management: Oversee budgeting, forecasting, contract P&L management, and financial advisory services. Strategic Financial Analysis: Design and implement tools and processes for financial assessment, volatility analysis, and key financial metrics. Profitability Optimization: Evaluate cost to serve, pricing strategies, and financial consolidation for improved efficiency. Decision-Making & Advisory: Provide insights and recommendations to client and corporate leadership teams. Process Transformation: Drive finance transformation initiatives using automation and AI-driven analytics. Stakeholder Engagement: Collaborate with senior management and external stakeholders to align financial strategies with business goals. Team Leadership: Manage large to medium-sized teams or work as an individual contributor on complex financial projects. Expertise in Financial Planning & Analysis (FP&A) Strong Budgeting & Forecasting skills Experience in Cost to Serve & Pricing Optimization Financial Consolidation & Close Operations expertise Ability to manage multiple stakeholders and influence decision-making Strong analytical, communication, and leadership skills Adaptability and flexibility in a dynamic work environment Work with global clients and senior leadership on high-impact financial strategies. Leverage cutting-edge financial technologies (AI, automation, machine learning). Be part of a dynamic Finance Operations team driving innovation. Enjoy career growth opportunities in a leading global organization. Location: Gurgaon Shift Requirement: May require rotational shifts

Location: Gurugram Qualification: Bachelor s Degree in Accounting, Finance, or a related field Experience: 1 Year No. of Positions: 1 Job Description We are seeking a detail-oriented and proactive Accountant to manage invoicing, stock movement, and accounts receivable/payable. The ideal candidate will have hands-on experience in auditing, journal entries, client servicing, and financial processes. This role offers valuable learning opportunities in accounting best practices, financial management, and real-time invoicing. Key Responsibilities Invoicing & Accounts Management: Manage the entire invoicing cycle, from collecting monthly billing data to tax invoice initiation. Maintain and update Books of Accounts with accuracy and efficiency. Generate Monthly & Interim Accounts Receivable Reports and ensure real-time invoicing updates. Accounts Receivable & Client Interaction: Regularly follow up on Accounts Receivable (AR) and ensure timely cash flow. Maintain frequent communication with clients for billing and payment collection. Ensure timely retrieval of payments from customers while maintaining strong client relationships. Stock & Compliance Management: Handle stock movement entries (inward/outward) across states using e-way bills. Coordinate with managers, leads, and clients for billing queries and stock updates. Reporting & MIS: Maintain financial data and generate Management Information System (MIS) reports. Assist in auditing, journal entry, and compliance processes. Desired Skills & Qualifications Must-Have: Strong communication skills for client interaction and internal coordination. Proficiency in Accounts Receivable (AR) processes and payment collection. Excellent knowledge of MS Office (Excel, Word, Outlook) and database maintenance. Working experience in Tally ERP 9 software. Good to Have: Ability to multitask, prioritize, and manage time effectively. Willingness to take on additional responsibilities when required. Apply Now and be part of a dynamic team managing critical financial operations! Qualification : Bachelors Degree in Accounting, Finance, or a related field

About the role: Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Principal Specialist will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data. The Principal Specialist is expected to partner with various key stakeholders like Marketing, Sales & Strategy Operation and Sales teams and improve their understanding of complex business problems from diverse perspectives. The individual will also be working on key initiatives, where they will be responsible for gathering business problems, seeking input from relevant stakeholders, and driving solutions. What you will do: Data Analysis and Reporting Support: Develop, track, and report various process metrics using MS Office tools, Power BI, Macros, etc. Ensure data integrity by identifying discrepancies and regularly updating datasets. Provide ad-hoc data requirements critical for business decisions. Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc. Business-Critical Account Assignment Operations: Support the leadership team in executing process changes and conducting related training sessions with the larger team. Drive high-complexity projects with minimal guidance. Independently own and execute assigned workstreams. Collaborate with leadership to establish and report performance goals that align with Sales & Strategy Operational goals. Develop and maintain tools, resources, and training materials, contributing to knowledge capture and documentation. Service Delivery: Understand key operational metrics of the account assignment process and support the team in delivering efficient and effective results. Understand sales and marketing strategies to assist with appropriate business decisions that drive team performance. Perform quality checks on account assignments based on defined routing logic and data sources, and identify improvement opportunities at both individual and process levels. Analyze the root cause of misassignments escalated by Sales or Marketing teams and problem-solve to ensure fixes. Communicate effectively and efficiently with Sales Managers and Sales Representatives, providing swift and accurate responses and resolutions. What you will need: An MBA or bachelor s degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred. Strong Microsoft office skills, especially Excel and Power Point. Knowledge of Power BI/Macros is a plus. Proficient in English language and excellent in verbal and written communication A strong mix of Thought leadership and business acumen and demonstrated track record of delivering outstanding results. Must have continuous improvement mindset and experience in driving business critical initiatives in the current role. Must have the ability to work effectively and efficiently in a very fast-paced, deadline driven, fluid team environment. Ability to prioritize workload in order to manage time effectively, complete work within deadlines and produces accurate results. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Qualification : An MBA or bachelors degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred.

Eshopbox is looking forward to onboard a professional MIS Executive to coordinate with our management and support our business in day to day activities. The executive will be working closely with our management team to provide necessary data and operations from time to time. Wondering what your Responsibilities would be? Preparing Daily/Weekly & Monthly MIS reports of orders and returns. Generating and distributing management reports in an accurate and timely manner. Providing strong reporting and analytical information support to the management team. Last-mile orders tracking and handling client s queries. Managing website refunds. Analyzing Data and Publishing Reports. What Makes you Eligible? Relevant experience of 1-2 years. Good interpersonal, Analytical skills. Good Communication skills - verbal and written. Operational Excellence and Problem Solving. Proficient in Excel. Great attention to detail. Excellent Organizational skills. Bachelor s degree Qualification : Bachelors degree

About Us We are seeking driven individuals who want to innovate, grow, and lead. Join one of the world s largest providers of products and services in the global energy industry. We are dedicated to empowering our employees and helping them build rewarding careers while experiencing exciting challenges and opportunities. Job Summary With general autonomy, the Service Manager is responsible for promoting service excellence and customer satisfaction within an assigned Product Service Line (PSL) for a specific country/area. This role involves overseeing operations, managing profitability, implementing new technologies, ensuring safety and quality standards, and developing field employees. The ideal candidate will have a proven background in operations, a strong focus on employee development, and a commitment to service quality and safety. Key Responsibilities Promote and ensure service excellence and customer satisfaction in field operations. Manage profit and loss (P&L), return on investment (ROI), and implement corrective actions to optimize operations. Lead safety and service quality initiatives; investigate incidents, accidents, and ensure corrective and preventive measures are in place. Drive the implementation of new technologies within the PSL. Coordinate and assist with the Correction, Prevention, and Improvement (CPI) process. Oversee employee life cycle processes, including hiring, development, evaluation, promotion/demotion, and termination, in conjunction with Human Resources. Manage and coach Service Leaders, Performance Development Coordinators (PDCs), and Field Service Quality Coordinators (FSQCs). Ensure proper employee evaluation and development to maintain high standards of field operations. Qualifications & Experience Education: Undergraduate degree in Production and Operations Management, Engineering, or a related discipline. Experience: Minimum of 6 years in Halliburton Product Service Line (PSL) field operations. Strong leadership and team management experience. Knowledge of safety and service quality standards. Skills & Competencies Proven experience managing profit/loss and ROI. Strong understanding of operational excellence and process improvement. Ability to lead, coach, and develop teams for high performance. Excellent problem-solving and decision-making skills. Commitment to safety and quality initiatives. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Qualification : Undergraduate degree in Production and Operations Management, Engineering, or a related discipline.