Tech Delivery Jobs in Mumbai

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Team Lead Frontend Developer (React & Angular) Location: Mumbai Reporting To: Senior Solution Architect About the Role We re looking for a highly skilled Frontend Team Lead with strong hands-on expertise in both React and Angular to lead the development of high-quality, scalable, and responsive web applications. You ll play a pivotal role in translating design assets into pixel-perfect UIs, optimizing for performance, and mentoring developers. This is a hands-on leadership role ideal for someone who loves writing clean code, solving complex UI challenges, and delivering seamless user experiences across devices. Key Responsibilities Frontend Development Develop, maintain, and optimize UI components using React and Angular (proficiency in both is mandatory). Convert Figma/Zeplin/Photoshop designs into pixel-perfect, responsive HTML/CSS/JS interfaces. Write clean, reusable code in JavaScript and TypeScript using modern best practices. Style interfaces using SCSS, SASS, LESS, and frameworks like Bootstrap. Implement component-based architecture, state management (e.g., Redux, NgRx), and reusable modules. Design & UX Integration Collaborate closely with UI/UX teams to ensure seamless implementation of responsive and accessible designs. Translate complex visual and interaction designs into functional front-end code. Maintain consistency across browsers and devices through rigorous testing. Testing & Debugging Perform thorough cross-browser and device testing to ensure UI consistency. Debug layout issues, performance bottlenecks, and JavaScript errors. Ensure high performance, scalability, and responsiveness of web apps. Team Collaboration & Leadership Work closely with backend developers, designers, and product managers in Agile teams. Participate in code reviews, enforce coding standards, and mentor junior developers. Manage version control using Git (GitHub/GitLab/Bitbucket). Bonus: Email Development (Nice to have) Experience in building responsive email templates compatible across platforms. Required Skills & Experience 6+ years of hands-on front-end development experience. Expert-level proficiency in both React and Angular. Strong knowledge of HTML5, CSS3, JavaScript, TypeScript, and preprocessors (SCSS, SASS, LESS). Experience converting Figma, PSD, or Zeplin designs to high-fidelity, responsive UIs. Solid understanding of state management tools like Redux, NgRx, or similar. Familiarity with design systems, component libraries, and accessibility standards. Deep experience with Git for version control and collaborative development. Desirable Skills Knowledge of Node.js for front-end tooling/build systems. Experience with Flutter or Ionic for hybrid mobile app development. Exposure to Webpack, CI/CD pipelines, and performance optimization techniques. Education Bachelor s degree in Computer Science, Engineering, or a related technical field. This is an opportunity to lead by example working with a collaborative tech team, shaping user experiences, and delivering cutting-edge web applications for high-impact products. If you love UI craftsmanship, performance tuning, and mentoring, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Position Title: Head of Technology / Head of Engineering Location: Mumbai Overview: We are seeking a dynamic and experienced Head of Technology to lead our engineering team and drive the development of innovative, scalable, and high-impact tech solutions. You will be responsible for overseeing infrastructure, internal systems, product architecture, third-party integrations, and the full software development lifecycle from ideation to execution. As a senior leader, you will collaborate closely with cross-functional teams to align technology initiatives with business goals, while fostering a high-performance engineering culture. Key Responsibilities: Leadership & Team Management Lead, mentor, and scale a high-performing engineering team Define clear OKRs and growth plans for team members, including career development and regular coaching Attract, retain, and nurture top engineering talent Set team goals aligned with broader business objectives Technology Strategy & Execution Drive the technical strategy, architecture, and execution of the company s product roadmap Oversee all internal systems to ensure security, reliability, and scalability Own technical decision-making, from high-level architecture to low-level design Evaluate and implement innovative technologies to enhance development efficiency and product performance Cross-Functional Collaboration Work closely with Product, Business Development, and Operations to align technical efforts with strategic objectives Manage third-party integrations and collaborate with external business partners Ensure seamless and scalable partner onboarding and system integrations Project Oversight & Delivery Set realistic timelines, budgets, and KPIs for engineering projects Track and report progress to senior management, stakeholders, and external partners Lead delivery across multiple modules and features, ensuring high-quality output at speed Requirements & Qualifications: 8+ years of hands-on experience in software development and system architecture Strong programming background in at least one of: Python, PHP; knowledge of Go or Java is a plus Experience working with at least one NoSQL database Proven expertise in managing infrastructure on AWS independently for 2 3 years Prior experience reporting to senior leadership, business stakeholders, or investors Successfully led at least one enterprise-grade financial product or project in a senior technical role Strong leadership, strategic thinking, and communication skills Ability to thrive in a fast-paced, dynamic startup or scale-up environment

Position Title: Senior Vice President Engineering Location: Mumbai Department: Technology Role Overview We are looking for an accomplished and visionary Senior Vice President Engineering to lead the architecture, development, and scaling of our technology platforms. This executive role will be responsible for delivering robust, secure, and high-performance full-stack solutions while driving cloud transformation, DevOps enablement, and platform modernization efforts. You will lead high-performing engineering teams, foster a strong engineering culture, and align technical strategies with overarching business goals. This is a hands-on leadership role suited for a technologist who has deep experience in system architecture, full-stack development, and agile delivery practices. Key Responsibilities Technology Strategy & Architecture Define and evolve the enterprise architecture and long-term engineering roadmap. Lead the design and delivery of scalable, high-performance, and secure full-stack platforms. Evaluate and integrate emerging technologies to drive innovation and future-proof systems. Product & Business Alignment Partner with product, digital, and business stakeholders to align engineering priorities with business goals. Translate business requirements into scalable technical solutions with a focus on speed, reliability, and customer experience. Engineering Leadership & Team Building Build, mentor, and lead high-performing, cross-functional engineering teams. Foster a culture of accountability, collaboration, and technical excellence. Attract and retain top-tier engineering talent in a high-growth environment. Software Delivery & DevOps Excellence Drive end-to-end software development life cycle (SDLC), from planning to deployment. Enforce best practices in code quality, performance optimization, and system reliability. Champion DevOps, CI/CD, and Infrastructure-as-Code practices for streamlined releases. Platform Modernization & Cloud Transformation Lead initiatives for cloud migration, platform re-architecture, and modernization. Ensure platform security, resilience, and compliance across environments. Technology Stack Frontend: React, Angular, TypeScript Backend: .NET, Node.js, Python Databases: RDBMS, MongoDB, MySQL, Redis Cloud & DevOps: AWS, Docker, Kubernetes, Jenkins Collaboration & Tools: GitHub, Jira, Confluence Desired Candidate Profile 12+ years of progressive experience in engineering leadership roles. Proven track record of scaling engineering functions and delivering high-impact platforms in fast-paced, growth-oriented environments. Deep technical proficiency across multiple tech stacks and strong architectural understanding of large-scale distributed systems. Demonstrated experience with cloud-native architectures, DevOps practices, CI/CD pipelines, and platform security. Strong business acumen with the ability to align technical execution with strategic objectives. Exceptional leadership and communication skills with a collaborative and mentoring mindset. Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Job Title: Senior Product Designer Location: Mumbai Employment Type: Full-Time Experience: 3+ Years About Fynd: Fynd is India s largest omnichannel retail platform and a cutting-edge tech company working across AI, ML, big data, image editing, and education. Trusted by over 2,300+ brands, Fynd helps businesses seamlessly manage their online and offline presence from store operations and inventory to customer engagement and beyond. We are transforming the future of retail through technology, and we re looking for passionate individuals to help shape the journey. What You ll Do at Fynd: As a Senior Product Designer, you ll play a key role in crafting intuitive, visually stunning, and impactful product experiences for millions of users. Your work will directly influence how customers interact with our platform across various touchpoints. Ideation & Research Brainstorm innovative solutions to address real user needs. Conduct user studies and product research to identify pain points and opportunities. Analyze data to drive design decisions and iterate continuously. Design & Prototyping Ideate, wireframe, and prototype UI flows for web and mobile interfaces. Create high-fidelity designs and pixel-perfect visuals. Generate compelling content for product communication and interfaces. Testing & Delivery Conduct usability testing and synthesize feedback into actionable insights. Work closely with product managers and engineers to deliver production-ready designs. Ensure a consistent and delightful user experience across all touchpoints. Ownership & Innovation Take end-to-end ownership of design projects from concept to launch. Push the boundaries of design innovation in every sprint. Own products that sell themselves through great design. What We re Looking For: A strong portfolio of design work that showcases user-focused thinking and beautifully crafted UI/UX. Proficiency in tools like Figma, Sketch, Adobe XD, InVision, and Adobe Creative Suite. 3+ years of experience designing for Social, SaaS, Analytics, or E-commerce platforms. Strong communication skills written, verbal, and visual. A natural collaborator who works well under tight deadlines. Curiosity and drive to learn beyond your comfort zone. A proactive, professional mindset always thinking a step ahead. Unmatched Growth Be part of a company growing exponentially in product lines and international markets. We mentor and groom our people into leaders. Get direct ownership of impactful projects. Flex University & Learning Wallet Regular in-house learning sessions across domains. Reimbursements for external courses and certifications. Strong Work Culture Work alongside incredibly talented and passionate teams. Participate in team-building events, community activities, and parties. Collaborate in a vibrant, 5-day in-office setup to drive innovation and synergy. Wellness & Support Comprehensive mediclaim for you, your parents, spouse, and kids. Access to an experienced therapist to support mental health and productivity. Apply Now: If you're a creative thinker, a systems-level designer, and love solving complex problems with simple, elegant solutions we'd love to hear from you. Come design the future of retail tech with us.

Engineer Information Technology (AIOps & Automation Engineer) Location: Mumbai Experience: 1 3 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications. Job Profile: AIOps & Automation Engineer As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms. Key Responsibilities Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible. Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency. Develop and manage CI/CD pipelines, supporting continuous integration and deployment. Implement and manage monitoring systems, such as Zabbix and other NMS tools. Maintain detailed infrastructure documentation including LLD/HLD. Assist in the design, security, and handover of infrastructure to operations teams. Independently resolve complex IT issues and contribute to operational improvements. Stay current with advancements in AI/ML, automation, and orchestration technologies. Technical Skill Requirements Proficiency in Python, PowerShell, and Bash scripting. Experience with Ansible, AWX, or similar automation tools. Familiarity with Zabbix or other network monitoring systems. Understanding of AI/ML concepts and practical exposure to related tools. Working knowledge of AIOps platforms and deployment practices. Hands-on with Linux, Windows Server, and basic Kubernetes. Experience in designing, documenting, and implementing IT infrastructure. Familiarity with CI/CD tools and pipeline methodologies. Certifications in relevant technologies are an added advantage. Qualifications B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field. 1 3 years of experience in IT Operations, with exposure to automation and AIOps. Strong analytical and problem-solving skills. Excellent documentation and communication abilities. What You ll Bring Passion for automation and digital transformation in IT infrastructure. Ability to independently manage tasks, take initiative, and troubleshoot complex issues. Flexibility to adapt and contribute in a fast-paced, evolving technical environment. A collaborative mindset with a focus on delivering reliable, scalable solutions. Be part of a future-forward tech ecosystem in one of India s most respected technology organizations. Work on next-generation automation and AIOps platforms shaping global IT operations. Collaborate with industry leaders and expand your skills in a learning-driven environment. Qualification : B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field

Job Title: Associate Product Manager Location: Mumbai, Maharashtra, India Experience: 0 2 Years Open Positions: 1 Designation: Associate Product Manager Job Overview: We are looking for a motivated and detail-oriented Associate Product Manager to support the development and delivery of our digital platforms. In this role, you ll work closely with cross-functional teams to help define features, improve user experiences, and manage the product development lifecycle using agile methodologies. Key Responsibilities: Assist in planning and executing the product roadmap in alignment with business goals. Collaborate with stakeholders to gather, analyze, and document business and user requirements. Work with UX/UI designers to develop wireframes, mockups, and user flows. Support product lifecycle management from concept to launch. Use analytics tools to track product performance and identify opportunities for improvement. Contribute to daily stand-ups, sprint planning, and retrospectives as part of the agile product development cycle. Required Skills & Qualifications: 0 2 years of experience in product management or a related role (preferably in media, tech, or digital-first environments). Understanding of digital products, content platforms, and user journeys. Familiarity with agile methodologies and product lifecycle stages. Experience with wireframing tools such as Figma or Balsamiq. Basic knowledge of analytics tools (Google Analytics, Search Console, etc.). Strong communication, problem-solving, and organizational skills. Bonus (Preferred, Not Mandatory): Exposure to A/B testing, user research, or data-driven decision-making. Basic understanding of HTML/CSS or CMS platforms. Skill Tags: Product Management | Production Support | Wireframing | Product Lifecycle | Agile | UX Design

Job Title: Operations Executive Direct Business Location: Mumbai, Maharashtra, India Experience: 0 2 Years (Freshers welcome) Designation: Operations Executive Job Summary: We are seeking a detail-oriented and proactive Operations Executive to support our Direct Advertising and Content Syndication business. This role will focus on managing campaign execution, content delivery, performance reporting, and operational coordination across teams. Ideal candidates will have strong organizational and analytical skills, a solid grasp of digital media processes, and a passion for operational excellence. Key Responsibilities: Content & CMS Management: Oversee the Content Management System (CMS) for direct business operations including ad placements, sponsored content, and special initiatives. Ensure timely and accurate campaign execution, adhering to client specifications and internal deadlines. Troubleshoot CMS-related issues and maintain operational integrity. Reporting & Data Analysis: Generate and maintain reports on campaign performance: impressions, clicks, conversions, content engagement, etc. Use Excel and data tools to analyze trends and deliver actionable insights. Prepare weekly/monthly performance summaries for internal teams and external clients. Conduct market and competitor analysis to inform strategic decisions. Syndication Management: Manage operations related to content syndication agreements, including content distribution, tracking, and reporting. Coordinate with syndication partners to ensure contract compliance and smooth operations. Billing & Campaign Booking: Oversee booking and billing processes for direct advertising campaigns. Collaborate with finance and sales teams to ensure timely and accurate invoicing. Reconcile discrepancies and assist in accounts receivable management. Cross-Functional Coordination: Act as the key operational liaison between sales, content, editorial, tech, and finance teams. Communicate campaign statuses, deliverables, and performance updates to clients and stakeholders. Coordinate with external vendors or partners when required. Process Optimization: Identify and implement improvements in existing operational workflows. Create and maintain Standard Operating Procedures (SOPs) and documentation for repeatable tasks and best practices. Qualifications: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. 0 2 years of experience in operations, ad ops, or campaign management within digital or media environments. Proficiency in Microsoft Excel for reporting, data visualization, and dashboards. Familiarity with CMS platforms (e.g., WordPress, Drupal, or custom CMS tools). Understanding of digital advertising ecosystems and sales processes. Strong communication, coordination, and organizational skills. Ability to work independently, manage multiple tasks, and meet tight deadlines. Preferred Qualifications (Good to Have): Experience with CRM tools like Salesforce. Familiarity with Google Analytics and web analytics platforms. Basic understanding of SEO, digital marketing, or compliance within media. Skills Tags: Operations Management | Excel | Content Syndication | CMS | Digital Media | Campaign Execution | Reporting | Billing | Client Coordination | Backend Operations | Ad Operations Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: International Sales Specialist US Market (Personal Care & F&F Industry) Location: Mumbai, Maharashtra, India Job Type: Full-time Experience Level: Mid-Level (6+ years) About Elchemy Elchemy is transforming the $800B+ global specialty chemicals industry through a tech-enabled cross-border marketplace. By combining digital-first infrastructure with deep industry expertise, we're addressing long-standing inefficiencies in global chemical trade like trust deficits, quality concerns, and excessive lead times. In just over 20 months, Elchemy has expanded to serve customers in 32+ countries, built active partnerships with hundreds of suppliers, and raised over $7.5M from marquee investors such as InfoEdge Ventures and Prime Venture Partners, as well as promoters of Vinati Organics, Laxmi Organics, and Coromandel International. We are building a team of A-players ambitious, smart, and collaborative individuals who believe in execution, speed, and pushing boundaries to reshape the future of chemical distribution. Role Overview We are seeking a driven and results-oriented International Sales Specialist to expand our footprint in the US market, specifically targeting the Personal Care and Flavors & Fragrance (F&F) industries. This is a key strategic role focused on new business generation, key account management, and long-term growth. You will be responsible for spearheading market penetration efforts, establishing strong B2B relationships, and closing high-impact deals in the US. You ll work closely with our leadership and cross-functional teams to deliver revenue targets and ensure operational excellence. Key Responsibilities Market Expansion US Focus: Lead the expansion of Elchemy's presence in the US Personal Care and F&F industries, identifying new customers and building a healthy sales pipeline. Lead Generation & Prospecting: Use a mix of outreach channels cold-calling, cold emailing, social selling, LinkedIn outreach, and industry conferences (virtual & in-person) to generate high-quality leads. Sales Execution: Drive the entire sales lifecycle from pitching and proposal creation to negotiation and closing. Manage long, strategic B2B sales cycles with enterprise clients. Revenue Ownership: Set and exceed quarterly and annual revenue goals by building strong, trust-based relationships with key stakeholders and C-level decision-makers. Key Account Management: Own relationships with key US-based customers, ensuring excellent service delivery and uncovering upselling and cross-selling opportunities. Collaborative Strategy Implementation: Work with cross-functional teams (Product, Operations, Logistics, and Marketing) to execute go-to-market plans and sales strategies effectively. Customer Success: Ensure client satisfaction through proactive communication, quick resolution of issues, and delivering value-added insights regularly. Required Qualifications & Skills Experience: 6+ years in international B2B sales, business development, or account management, ideally within the specialty chemicals industry. US Market Expertise: Demonstrated success in selling to or managing clients in the United States, preferably within Personal Care and F&F sectors. Industry Network: Strong professional network and a deep understanding of chemical sector value chains, procurement cycles, and regulatory nuances. Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations and build trust with international stakeholders. Tech Proficiency: High proficiency in Microsoft Excel, PowerPoint, CRM tools, and other digital productivity platforms. Mindset: Entrepreneurial, self-starter mindset with the agility to work in fast-paced, high-growth startup environments. Collaboration & Adaptability: Comfortable working with cross-functional teams and adapting strategies based on feedback, data, and market dynamics. Massive Market Opportunity: Be part of a fast-growing company addressing real pain points in an $800B+ industry. Founding Team Access: Work closely with top-tier founders and experienced professionals from IITs, IIMs, and global MNCs. Global Exposure: Take ownership of a strategic international region with direct customer interactions and the ability to make real impact. Fast Career Growth: Contribute meaningfully to Elchemy s journey and grow your career exponentially. High-Performance Culture: Collaborate with a driven team that values speed, execution, innovation, and transparency. Apply Now If you are a seasoned international B2B sales professional with a passion for building relationships and scaling revenue in the US market, Elchemy wants to hear from you.

Position: Business Development Manager Department: Business Development / Sales Employment Type: Full-time, Permanent Role Category: B2B Sales Seasons Greetings from Swan Solutions! At Swan, we believe in taking on inspiring and challenging IT projects that fuel innovation, foster a fun work culture, and celebrate the people who bring ideas to life. Our open-door culture ensures that anyone with a great idea can voice it, with support from a team ready to turn it into reality. We are a group that is accountable, vibrant, independent, and impactful always learning and growing together. Mission of the Business Development Manager: Our goal is to double the company revenue by securing large, profitable contracts with industrial customers. This role involves setting up two teams: one focused on hunting new clients and the other on farming and nurturing existing accounts. Core Competencies Required: Knowledge: Strong understanding of IT infrastructure products and services. Ability to recommend and sell solutions effectively based on clients needs. Skills: Excellent communication and persuasion skills for closing deals. Strong coordination with customers and the in-house logistics team to ensure quality service delivery. Proficiency in both spoken and written English. Ability to work autonomously and efficiently coordinate efforts. Abilities: Ability to exceed sales targets and develop long-term relationships with clients. Presentable and confident in articulating ideas and communicating effectively to ensure target closures. Values: Swan upholds values of Equality, Empowerment, Integrity, Connectedness, and Agility. We are looking for candidates who align with and promote these values. Qualifications: Educational Qualifications: B.E / B.Sc IT / BCA / B. Tech / M.Tech MBA (Sales & Marketing) is preferred. Experience: Minimum 2-5 years in Business Development, with at least 2-3 years in IT Sales. Candidates with experience in selling capital goods or solutions from other industries, who are willing to transition to IT sales, are welcome to apply. Job Outcomes: Achieve and exceed the annual sales target. Independently generate new client leads. Meet or surpass yearly sales targets, with a minimum target of 20 Cr. Grow the customer base through successful acquisition of new clients. Close deals while ensuring healthy profitability and bottom-line results. Ensure high levels of customer satisfaction throughout the sales process and beyond.

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

Description Job Requirements Role/Job Title: Product Lead-Cross Sell Function/ Department: Rural banking Job Purpose: The role entails scaling up thecross-sellbusiness for the bank, bydeveloping strategiesto expand the existing products, channels, segments andcustomer basebydelivering banking needsto the customers in the mostcost efficientandtechnology effectivemanner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closelycollaboratewithRural SalesandRetail Assetsteam - Business Heads,Business Analytics,Digital Marketing& Transformation,Branch Bankingteams and Technology teams for same. The role has aP&L responsibilityfor theCross-sellbusiness contributing to the largerorganizational objectivesof the bank. This role encapsulates the responsibility of providing aseamless and fulfilling customer experienceand ensuring we become the primary bank for allbanking needs Roles & Responsibilities: Build great best in class products and great customer experiences and user experiences for theCross-sellbusiness. Ideate, co-create products for existing customers along with the product heads of each business. Own program building, tech wireframing and user experience for the above products offered to existing customers. Co-create custom products and experiences for Branch liabilities franchise and own program building, tech wireframing and user experience. Constantly build differentiated offerings to the customer that enablesbusiness growth Build the best in category customer experience to existing customers and branch Liabilities franchise both internal and external customers Secondary Responsibilities: Enable and activatedigital distributionand on-demand instant delivery of services across ETB, customer X-sell. Collaboratewith other departments and functions to build best-in-classproducts and service offeringsto the customer. Managerial andLeadership Responsibilities: Champion the IDFC First'scustomer first cultureby driving the team to take uphigh degree servicing normsto ensure absolutecustomer delight. Create an environment for focused onautomation and digital enablementto fulfil customer s needs holistically. Champion the business model that keeps technology, analytics andcustomer centricityat the heart of the day to day functioning Key Success Metrics: Coverage of X-sell productson the eligible segments Growth in business through incremental programs created for X-Sell across products. ETB business mix from own channels vs external channels. Ease of process & differentiated customer treatment for Branch walkin/ETB X-sell customer vis a vis other mode ofonboarding. Revenue generated/branch. X-Sell to be the largest channel for each business line at below average market cost of acquisition Education Qualification: Postgraduate & equivalent (Masters) Experience: 5 to 10 years

Job Title: Data Collection Transformation Senior Associate Location: Mumbai Experience: Relevant experience in data acquisition, ESG data management, process automation, and data quality. Company: MSCI About MSCI: MSCI is a global leader in decision-support tools and services for the investment community. With over 50 years of expertise in research, data, and technology, we help clients understand key drivers of risk and return, enabling them to build more effective portfolios with enhanced transparency. At MSCI, we foster a culture of innovation, high performance, and inclusion, empowering our people to grow their careers through continuous learning and a wide range of internal mobility opportunities. Your Team: The ESG Data Collection team plays a critical role in acquiring, validating, and maintaining high-quality ESG data that powers MSCI s ESG products. As part of this team, you will work at the forefront of MSCI s ESG transformation agenda, driving projects that enhance data quality, scalability, and automation to meet the evolving ESG landscape and its growing importance in global financial markets. Your Key Responsibilities: Collaborate with internal ESG Research and Technology teams to design and operationalize data collection processes aligned with evolving ESG and Climate frameworks. Work on electronification of ESG policies and principles by converting them into structured, operational data definitions. Develop data collection templates and translate them into implementable data models. Conduct hands-on research and analysis of company disclosures to support scalable data collection solutions. Analyze collected and third-party datasets to detect patterns and trends, enabling development of automated anomaly detection frameworks. Design and implement contextual/thematic QA checks to strengthen data quality controls, leveraging historical data correction patterns. Collaborate with technology teams to build NLP-driven data extraction models (leveraging both traditional methods and LLMs) to automate identification and extraction of relevant ESG facts from disclosures. Help establish and optimize new data collection processes while ensuring seamless integration with existing workflows. Deliver high-quality data aligned with MSCI methodology, service-level agreements, and regulatory requirements. Contribute to creating methodology and SOP documentation, embedding data and content expertise into internal processes. Drive process automation by developing tools and systems for automated data quality diagnostics, reducing manual intervention. Build dashboards and reports to visualize data quality metrics, identify outliers, and provide data-driven recommendations to stakeholders. Partner with internal stakeholders, including downstream teams, Research, and Product teams, to understand data requirements and ensure seamless delivery. What We re Looking For: Strong analytical mindset with a keen attention to detail. Hands-on experience with Python/SQL for data analysis and process automation; exposure to Machine Learning/RPA is a plus. Experience working with visualization tools such as Power BI. Advanced Excel skills, with the ability to manipulate and analyze complex datasets. Self-starter with strong problem-solving abilities, capable of working in unstructured environments. Strong collaboration and communication skills, with comfort working across hierarchies, functions, and geographies. Previous experience in Financial Services, Technology, or Business Analysis, ideally with exposure to ESG data. Basic understanding of financial markets and asset classes; ESG knowledge would be a significant advantage. Preferred Qualifications: Bachelor s or Master s degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field. Certifications in ESG, Sustainable Finance, or Data Analytics are a plus. What We Offer: Transparent compensation and comprehensive benefits tailored to your location. Flexible work options and access to cutting-edge technology. A culture of learning and development, with access to LinkedIn Learning Pro and Learning@MSCI. Clear career progression paths with opportunities for internal mobility and leadership development. A global network of talented colleagues, supported by inclusive Employee Resource Groups like Women in Tech, Climate Action Network, and more. Qualification : Bachelors or Masters degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Job Title: Tech Delivery Subject Matter Expert Project Role: Tech Delivery Subject Matter Expert Location: Mumbai Experience: Minimum 7.5 years in SAP for Retail Education: 15 years of full-time education Job Summary: We are looking for an experienced Tech Delivery Subject Matter Expert specializing in SAP for Retail to drive innovation, optimize business processes, and enhance Accenture s marketplace reputation. In this role, you will act as a trusted advisor, working directly with clients to analyze, design, and implement technology best practices that align with business objectives. Key Responsibilities: Serve as an SAP Retail expert, delivering innovative solutions to meet client needs. Collaborate with cross-functional teams to identify business requirements and translate them into SAP Retail functional specifications. Analyze and document business processes, identifying areas for improvement and recommending solutions to optimize operations. Design, configure, test, and deploy SAP Retail solutions to enhance business performance. Provide end-user training and support, ensuring seamless adoption of SAP Retail solutions. Stay updated with the latest trends in SAP Retail and integrate innovative strategies for competitive advantage. Work closely with stakeholders to assess business models and their integration with technology. Skills & Qualifications: Must-Have: Expertise in SAP for Retail. Strong understanding of business processes, systems, and process optimization. Experience in designing and implementing SAP Retail solutions (configuration, testing, and deployment). Excellent communication and stakeholder management skills. Ability to deliver data-driven solutions that optimize business operations. Good-to-Have: Knowledge of SAP MM, SD, and FICO modules. Experience in process mapping and optimization. Additional Information: The candidate must have a minimum of 7.5 years of experience in SAP for Retail. A strong educational background in business, technology, or a related field is preferred. This role is based in Mumbai and requires a proactive approach to driving technology and business transformation. If you are passionate about SAP for Retail and have the expertise to drive innovation in business processes, we invite you to apply and become part of Accenture s high-performing team!

Business Function: Priority Sector Lending (PSL) Priority Sector Lending (PSL) is a key vertical that manages lending activities mandated by the Reserve Bank of India (RBI) for specific sectors critical to national development. These sectors include agriculture, micro and small enterprises, housing, education, and renewable energy. At DBS, PSL targets are achieved through multiple avenues such as MFI & NBFC on-lending, PTCs (Pass-Through Certificates), Direct Assignment, and Co-lending, alongside organic business models like gold loans, SME lending, Loan Against Property (LAP), and affordable housing finance. Key Responsibilities System Evaluation and Model Development: Evaluate existing and emerging Loan Origination Systems (LOS) and Loan Management Systems (LMS) to determine the most suitable model for DBS, considering industry best practices and new technology trends. Application & System Understanding: Gain in-depth knowledge of DBS s core banking systems and downstream applications to align business requirements with technical solutions. Stakeholder Coordination: Collaborate with in-house tech teams and external IT vendors to communicate business requirements and develop required product functionalities. Technology Model Finalization: Lead the design and finalization of the technology model, integrating multiple existing IT applications and evaluating the need for new systems or interfaces with partner setups. Project Execution & Delivery: Drive internal DBS tech teams and vendor teams toward efficient and cost-effective implementation of the agreed solutions. User Acceptance Testing (UAT): Perform UAT, ensuring thorough end-to-end testing, progress monitoring, and post-go-live support. Escrow Account & Payout Process: Supervise the payout process, reconcile escrow bank accounts, and coordinate with internal teams to ensure smooth operations. Travel Requirement: Be open to travel within India as per organizational requirements. Required Experience & Skills Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent written and verbal communication skills to coordinate with various stakeholders and teams. Experience in financial services technology, particularly in LOS/LMS systems, will be a significant advantage. Familiarity with PSL lending models, regulatory requirements, and working with external tech vendors is desirable.