Tech Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Assistant Manager - Group HR Digital Location: Mumbai Group Company: RPG Enterprises Role Summary: As a Champion of Digital Transformation within the Group HR function, you will lead HR technology initiatives, optimize processes, and drive the digitalization of the HR function across RPG Enterprises. Key Responsibilities Provide ongoing support and training to ensure successful adoption and utilization of the HRIS platform across the Group. Identify, evaluate, and manage relationships with vendors offering innovative HR technology solutions. Lead negotiations and contract management with HR technology vendors to ensure cost-effectiveness. Collaborate with stakeholders to standardize HR processes like Payroll, Leave Management, and Performance Management. Integrate AI-powered tools within the RPG TalentOne platform to enhance talent acquisition and management. Leverage AI in predictive analytics for identifying talent trends, skills gaps, and performance insights. Contribute to the TA-TM Center of Excellence (COE) to drive the "Talent First" agenda. Develop reports, dashboards, and analytics to enable senior leadership to make informed, data-driven decisions. Qualifications Proven experience in HR technology implementation and HR tech vendor management. Strong understanding of HR processes including Payroll, Talent Acquisition, and Talent Development. Experience working with HRIS systems and familiarity with AI-powered HR tools. Excellent analytical skills with the ability to translate complex data into actionable insights. Strong communication and stakeholder management skills to work with diverse teams. Passion for innovation and a drive to digitize HR processes. Competencies Project Management: Ability to lead multiple HR technology initiatives and ensure timely execution. Driving Continuous Improvement: Skill in identifying opportunities for process optimization and efficiency. HR Technology Solutions Management: Expertise in evaluating and selecting technology to meet organizational needs. HRIS Administration: Hands-on experience in administering systems, ensuring data accuracy, and system optimization.

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.

Team Lead Frontend Developer (React & Angular) Location: Mumbai Reporting To: Senior Solution Architect About the Role We re looking for a highly skilled Frontend Team Lead with strong hands-on expertise in both React and Angular to lead the development of high-quality, scalable, and responsive web applications. You ll play a pivotal role in translating design assets into pixel-perfect UIs, optimizing for performance, and mentoring developers. This is a hands-on leadership role ideal for someone who loves writing clean code, solving complex UI challenges, and delivering seamless user experiences across devices. Key Responsibilities Frontend Development Develop, maintain, and optimize UI components using React and Angular (proficiency in both is mandatory). Convert Figma/Zeplin/Photoshop designs into pixel-perfect, responsive HTML/CSS/JS interfaces. Write clean, reusable code in JavaScript and TypeScript using modern best practices. Style interfaces using SCSS, SASS, LESS, and frameworks like Bootstrap. Implement component-based architecture, state management (e.g., Redux, NgRx), and reusable modules. Design & UX Integration Collaborate closely with UI/UX teams to ensure seamless implementation of responsive and accessible designs. Translate complex visual and interaction designs into functional front-end code. Maintain consistency across browsers and devices through rigorous testing. Testing & Debugging Perform thorough cross-browser and device testing to ensure UI consistency. Debug layout issues, performance bottlenecks, and JavaScript errors. Ensure high performance, scalability, and responsiveness of web apps. Team Collaboration & Leadership Work closely with backend developers, designers, and product managers in Agile teams. Participate in code reviews, enforce coding standards, and mentor junior developers. Manage version control using Git (GitHub/GitLab/Bitbucket). Bonus: Email Development (Nice to have) Experience in building responsive email templates compatible across platforms. Required Skills & Experience 6+ years of hands-on front-end development experience. Expert-level proficiency in both React and Angular. Strong knowledge of HTML5, CSS3, JavaScript, TypeScript, and preprocessors (SCSS, SASS, LESS). Experience converting Figma, PSD, or Zeplin designs to high-fidelity, responsive UIs. Solid understanding of state management tools like Redux, NgRx, or similar. Familiarity with design systems, component libraries, and accessibility standards. Deep experience with Git for version control and collaborative development. Desirable Skills Knowledge of Node.js for front-end tooling/build systems. Experience with Flutter or Ionic for hybrid mobile app development. Exposure to Webpack, CI/CD pipelines, and performance optimization techniques. Education Bachelor s degree in Computer Science, Engineering, or a related technical field. This is an opportunity to lead by example working with a collaborative tech team, shaping user experiences, and delivering cutting-edge web applications for high-impact products. If you love UI craftsmanship, performance tuning, and mentoring, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Position Title: Head of Technology / Head of Engineering Location: Mumbai Overview: We are seeking a dynamic and experienced Head of Technology to lead our engineering team and drive the development of innovative, scalable, and high-impact tech solutions. You will be responsible for overseeing infrastructure, internal systems, product architecture, third-party integrations, and the full software development lifecycle from ideation to execution. As a senior leader, you will collaborate closely with cross-functional teams to align technology initiatives with business goals, while fostering a high-performance engineering culture. Key Responsibilities: Leadership & Team Management Lead, mentor, and scale a high-performing engineering team Define clear OKRs and growth plans for team members, including career development and regular coaching Attract, retain, and nurture top engineering talent Set team goals aligned with broader business objectives Technology Strategy & Execution Drive the technical strategy, architecture, and execution of the company s product roadmap Oversee all internal systems to ensure security, reliability, and scalability Own technical decision-making, from high-level architecture to low-level design Evaluate and implement innovative technologies to enhance development efficiency and product performance Cross-Functional Collaboration Work closely with Product, Business Development, and Operations to align technical efforts with strategic objectives Manage third-party integrations and collaborate with external business partners Ensure seamless and scalable partner onboarding and system integrations Project Oversight & Delivery Set realistic timelines, budgets, and KPIs for engineering projects Track and report progress to senior management, stakeholders, and external partners Lead delivery across multiple modules and features, ensuring high-quality output at speed Requirements & Qualifications: 8+ years of hands-on experience in software development and system architecture Strong programming background in at least one of: Python, PHP; knowledge of Go or Java is a plus Experience working with at least one NoSQL database Proven expertise in managing infrastructure on AWS independently for 2 3 years Prior experience reporting to senior leadership, business stakeholders, or investors Successfully led at least one enterprise-grade financial product or project in a senior technical role Strong leadership, strategic thinking, and communication skills Ability to thrive in a fast-paced, dynamic startup or scale-up environment

Position Title: Senior Manager Generative AI & Innovation Lead Location: Mumbai Department: Data Science, AI & Innovation Job Summary We are looking for a forward-thinking and execution-focused Generative AI & Innovation Lead to drive AI-led transformation in the lending industry. In this high-impact role, you will be responsible for identifying, prototyping, and scaling cutting-edge generative AI solutions that enhance efficiency, improve customer experiences, and streamline business processes across the organization. This position is ideal for a passionate innovator who understands the rapidly evolving AI landscape and can bridge the gap between advanced technologies and real-world business needs particularly in financial services. Key Responsibilities Strategic Innovation Leadership Lead AI innovation initiatives by identifying high-impact generative AI use cases across the lending value chain. Develop and own the roadmap for generative AI adoption aligned with key business objectives. Act as a catalyst for organization-wide transformation through AI-powered solutions. Technology & Ecosystem Awareness Stay on top of the latest advancements in LLMs, multimodal AI models, and agentic frameworks. Evaluate enterprise platforms such as AWS Bedrock, Azure OpenAI, Google Vertex AI, and open-source alternatives. Build internal awareness of emerging technologies and their potential applications. Competitive & Market Intelligence Benchmark AI adoption in financial services and lending industries. Analyze competitor strategies and identify whitespace opportunities and unmet customer needs. Use Case Development & Experimentation Collaborate with business, data science, and tech teams to prioritize and validate high-impact use cases. Rapidly design and develop proof-of-concepts (POCs) with measurable success metrics. Scale validated solutions into production with focus on usability, scalability, and business ROI. Agile & Lean Execution Foster a fail-fast, learn-fast culture with cost-efficient experimentation. Promote lean innovation and lead internal evangelism for AI-driven transformation. Cross-functional Collaboration Partner with engineering, data science, product, compliance, and legal teams for ethical, scalable deployment. Ensure adherence to governance standards, including explainability, fairness, and regulatory compliance. Qualifications & Experience Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus. 2+ years of experience in AI/ML, with at least 1 year hands-on in Generative AI. Proven track record of leading innovation or AI-driven initiatives, preferably in lending or financial services. Deep understanding of the lending lifecycle, including underwriting, collections, risk models, and regulatory frameworks. Hands-on experience with LLMs (e.g., GPT, Claude, Mistral, LLaMA), embedding models, prompt engineering, and vector databases. Familiarity with cloud platforms (AWS, Azure, GCP) and orchestration tools like LangChain, Haystack. Excellent communication, leadership, and stakeholder management skills. Preferred Skills Experience with synthetic data generation, document AI, conversational AI, or autonomous agents. Understanding of ethical AI, privacy laws, and compliance standards in financial services. Exposure to startups or intrapreneurial roles in launching new AI products or platforms. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus

Position Title: Senior Vice President Engineering Location: Mumbai Department: Technology Role Overview We are looking for an accomplished and visionary Senior Vice President Engineering to lead the architecture, development, and scaling of our technology platforms. This executive role will be responsible for delivering robust, secure, and high-performance full-stack solutions while driving cloud transformation, DevOps enablement, and platform modernization efforts. You will lead high-performing engineering teams, foster a strong engineering culture, and align technical strategies with overarching business goals. This is a hands-on leadership role suited for a technologist who has deep experience in system architecture, full-stack development, and agile delivery practices. Key Responsibilities Technology Strategy & Architecture Define and evolve the enterprise architecture and long-term engineering roadmap. Lead the design and delivery of scalable, high-performance, and secure full-stack platforms. Evaluate and integrate emerging technologies to drive innovation and future-proof systems. Product & Business Alignment Partner with product, digital, and business stakeholders to align engineering priorities with business goals. Translate business requirements into scalable technical solutions with a focus on speed, reliability, and customer experience. Engineering Leadership & Team Building Build, mentor, and lead high-performing, cross-functional engineering teams. Foster a culture of accountability, collaboration, and technical excellence. Attract and retain top-tier engineering talent in a high-growth environment. Software Delivery & DevOps Excellence Drive end-to-end software development life cycle (SDLC), from planning to deployment. Enforce best practices in code quality, performance optimization, and system reliability. Champion DevOps, CI/CD, and Infrastructure-as-Code practices for streamlined releases. Platform Modernization & Cloud Transformation Lead initiatives for cloud migration, platform re-architecture, and modernization. Ensure platform security, resilience, and compliance across environments. Technology Stack Frontend: React, Angular, TypeScript Backend: .NET, Node.js, Python Databases: RDBMS, MongoDB, MySQL, Redis Cloud & DevOps: AWS, Docker, Kubernetes, Jenkins Collaboration & Tools: GitHub, Jira, Confluence Desired Candidate Profile 12+ years of progressive experience in engineering leadership roles. Proven track record of scaling engineering functions and delivering high-impact platforms in fast-paced, growth-oriented environments. Deep technical proficiency across multiple tech stacks and strong architectural understanding of large-scale distributed systems. Demonstrated experience with cloud-native architectures, DevOps practices, CI/CD pipelines, and platform security. Strong business acumen with the ability to align technical execution with strategic objectives. Exceptional leadership and communication skills with a collaborative and mentoring mindset. Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Position: SEO Manager DreamStart Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative of the Times of India Group, is dedicated to delivering Education 4.0 education that is learner-centric, industry-relevant, role-specific, and technology-enabled. Since 2013, we have empowered thousands of learners with programs that span Early Career skilling, Executive Education, and Enterprise L&D solutions. We work with top-tier national and global institutions to make high-quality learning accessible and impactful across sectors such as BFSI, e-commerce, technology, and more. About DreamStart DreamStart is TimesPro s dedicated digital platform focused on enabling career discovery, upskilling, and employability for young professionals and jobseekers. With a growing web and app presence, DreamStart offers a blend of job listings, content, and courses helping users take control of their career journeys. Role Overview We are seeking a results-oriented SEO Manager to lead and execute SEO strategies that drive organic traffic, engagement, and long-term growth for the DreamStart website and mobile app. This role will play a crucial part in aligning SEO efforts with business outcomes like lead generation and revenue. Key Responsibilities Organic Growth Strategy Develop and execute a data-driven SEO strategy to grow organic traffic for both the DreamStart website and app. Align SEO goals with lead generation and revenue growth targets. Content SEO Partner with the content team to identify keyword opportunities, optimize new and existing content, and ensure on-page best practices. Provide detailed content briefs and SEO recommendations for scalable content creation. Technical SEO Conduct regular SEO audits to identify and resolve technical issues related to crawling, indexing, site performance, and mobile optimization. Collaborate with tech teams to implement structured data, improve page speed, and resolve technical errors. Cross-functional Collaboration Coordinate with internal stakeholders (content, tech, product) and manage external SEO agencies or consultants. Ensure smooth implementation and tracking of all SEO activities. Performance Monitoring & Reporting Use tools such as Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog, etc., to monitor performance. Deliver regular reports with actionable insights and recommendations for continual improvement. Market Awareness & Trends Stay current with SEO trends, search algorithm updates, and competitor activity especially in the EdTech and job portal space. Proactively implement industry best practices to maintain and improve search visibility. Qualifications & Skills Experience & Expertise 5 6 years of hands-on SEO experience, preferably in EdTech, job portals, or content-driven digital platforms. Proven track record of driving organic growth and improving search rankings. Technical Proficiency Strong knowledge of SEO tools (GA4, GSC, SEMrush, Ahrefs, Screaming Frog, etc.). Basic understanding of HTML, CSS, and web performance fundamentals. Experience optimizing for both web and Android mobile platforms. Analytical & Communication Skills Strong analytical mindset with the ability to interpret data and translate it into actionable strategies. Excellent communication, collaboration, and project management skills. Work Ethic Self-driven, detail-oriented, and capable of working in a fast-paced, cross-functional environment. This role is a great fit for someone who thrives on combining data, strategy, and execution to deliver measurable outcomes. Join us to shape the future of career discovery and learning in India.

Position: Program Advisor Employment Type: Full-Time Department: Management Team Location: Mumbai About TimesPro TimesPro is a leading Higher EdTech initiative of the Times of India Group, established in 2013 with a mission to make quality education accessible and industry-relevant. We champion the principles of Education 4.0 learner-centric, role-specific, technology-enabled, and globally collaborative. We offer: Early Career Programs in BFSI, e-commerce, and tech Executive Education in partnership with top Indian and global institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a dynamic and consultative Program Advisor to support the Executive Education business at TimesPro. In this role, you ll engage with senior and mid-level working professionals, advising them on the right executive learning programs to accelerate their careers. If you have a flair for communication, a consultative mindset, and a passion for lifelong learning, this role is for you. Key Responsibilities Consultative Counseling: Advise and guide working professionals on executive programs offered in collaboration with top Indian and international institutions. Lead Engagement: Engage 100 120 prospects daily via phone, understand their career goals, and match them with suitable programs. Needs Assessment: Understand personal and professional aspirations of potential learners and align program offerings to meet those needs. Follow-ups & Closures: Maintain regular contact with prospective learners, address queries, and assist them through the decision-making and enrollment process. CRM Management: Log all interactions and maintain lead details and follow-ups using CRM tools to ensure organized communication and tracking. Collaboration: Work closely with internal teams to ensure smooth onboarding, enrollment, and handover of enrolled participants. Performance & Incentives: Achieve or exceed monthly enrollment targets and earn industry-leading incentives and rewards. Training & Development: Attend ongoing training sessions to improve product knowledge, communication skills, and overall performance. Desired Skills & Experience Experience: 2 3 years of experience in consultative sales, education program sales, executive search, or training & development. Communication: Excellent verbal communication, strong listening skills, and persuasive selling abilities. CRM Proficiency: Prior experience working with CRM software to manage leads and track follow-ups. Industry Passion: Strong interest in the education sector and belief in its transformative potential. Personality Traits Confident, empathetic, and approachable demeanor. Positive attitude with a strong ethical foundation. Adaptive and open to feedback and learning. Team player with a professional work ethic. Punctual, respectful, and customer-focused. This role offers a fantastic opportunity to impact careers, contribute to a fast-growing EdTech brand, and work with a motivated and high-performing team.

Job Title: SVP/VP Finance Location: Mumbai Department: Finance Type: Full-Time About the Role We are seeking a visionary and execution-driven SVP/VP of Finance to lead our global financial strategy and operations during a critical phase of scale and transformation. This role will be pivotal in shaping our path to sustained growth and IPO readiness. As a key member of the leadership team, you will partner closely with the CEO, Board of Directors, and cross-functional stakeholders to align financial planning with strategic business objectives. This position is ideal for a seasoned finance leader with deep expertise in high-growth technology environments particularly B2B SaaS and a track record of driving capital efficiency, operational excellence, and enterprise value creation. Key Responsibilities Strategic Leadership Define and drive long-term capital strategy and financial planning aligned with global growth, M&A, and IPO goals. Serve as a trusted advisor to the CEO and Board on financial performance, risk management, and value creation. Financial Operations & Governance Oversee FP&A, compliance, audits, reporting, and risk management with a strong focus on insight-led decision-making and fiscal discipline. Implement and enhance governance structures, internal controls, and financial reporting systems to meet public company standards. IPO & Capital Markets Readiness Lead financial due diligence, reporting, and regulatory preparation for IPO or other capital events. Drive investor relations strategy, fundraising, and capital structuring efforts in collaboration with executive leadership. Finance Transformation Build a scalable, future-ready finance organization enabled by automation, robust ERP systems, and data-driven tools. Champion continuous improvement and digital transformation within the finance function. Operational Excellence Optimize financial workflows and systems to enhance accuracy, cost control, and operational agility across the business. Deliver clear financial insights that empower business leaders to make informed strategic decisions. Cross-Functional Collaboration Partner with Product, Engineering, and Go-To-Market teams to align financial planning with product and growth strategies. Act as a financial partner to key business functions to drive scalable growth. Team Leadership Build and lead a high-performing, globally distributed finance team with a strong culture of ownership, agility, and innovation. Must-Have Qualifications 15 20 years of progressive finance leadership experience, with at least 5 7 years in senior roles at high-growth B2B SaaS or technology companies. Deep understanding of SaaS metrics and business models (ARR, CAC, NRR, LTV, etc.). Proven track record in capital planning, investor relations, and fundraising. Experience in IPO preparation, governance, audit, and regulatory compliance. Strong command over FP&A, financial modeling, and enterprise risk management. Demonstrated ability to scale finance teams and systems in dynamic, fast-paced environments. Exceptional leadership, analytical, and communication skills with a results-oriented mindset. Preferred Qualifications Experience with ERP implementation, financial systems automation, and finance transformation initiatives. Exposure to M&A, private equity, venture capital, and secondary transactions. Prior experience navigating IPOs or late-stage funding rounds. Advanced degree or certifications such as MBA, CPA, or CFA. Be part of a technology-first company backed by 11 industry-leading patents. Work at the intersection of innovation and scale, powering personalized engagement for 3+ billion devices and processing 30+ billion events daily. Join a fast-moving team in a high-growth mobile tech space with global ambitions. Thrive in a culture that encourages curiosity, ownership, and continuous learning.

Manager Digital Transformation Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Position Objective The role of Manager Digital Transformation involves leading and executing multiple strategic projects to drive business transformation. The ideal candidate will ensure projects are delivered on time, within scope and budget, and with high quality. This role requires strong skills in project management, stakeholder engagement, problem-solving, collaboration, and business analysis. Key Responsibilities Collaborate closely with reporting managers to plan and execute digital transformation initiatives across departments. Manage the end-to-end project lifecycle from concept development to execution, implementation, adoption, and transition to IT. Monitor and report project progress regularly to key stakeholders, ensuring transparency and alignment. Partner with business users to support solution testing and drive post-deployment adoption. Evaluate project outcomes against original objectives and facilitate project closure and handover. Identify opportunities for innovation within existing or upcoming solutions to maximize business value. Maintain documentation of project deliverables, learnings, and quality metrics for continuous improvement. Required Qualifications & Skills Minimum: Bachelor's degree in any discipline. Strong verbal and written communication skills with the ability to interact effectively across technical and non-technical teams. Solid understanding of the Software Development Life Cycle (SDLC). Proven ability to manage multiple projects and coordinate with diverse stakeholders. Certifications in project management (e.g., PMP, PRINCE2) or domain-specific certifications are preferred. Qualification : Bachelor's degree in any discipline

Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.

Account Executive - West Location: Mumbai, India Job Overview As an Account Executive at Databricks, your mission will be to help build our India business, one of our fastest-growing markets in APJ. You will drive growth through strategic partnerships, helping businesses solve tough problems with Databricks' solutions. Your role will be pivotal in guiding customers on their data journey, making organizations more collaborative and productive than ever before. Responsibilities Prospect for new customers and assess existing accounts to develop strategies for engagement. Use a solution-based selling approach to create value for customers. Identify viable use cases in each account to maximize Databricks' impact. Collaborate with teams to maximize the impact of the Databricks ecosystem in your territory. Work on successful negotiations and close deals. Promote the Databricks enterprise cloud data platform. Deliver technical and business results using the Databricks Data Intelligence Platform. Promote teamwork within the sales organization. What We Look For 5+ years of sales experience in SaaS/PaaS or Big Data companies. Prior customer relationships with CIOs and key decision-makers. Ability to articulate complex cloud technologies and big data solutions. 3+ years of experience exceeding sales quotas. Proven success in closing new accounts and upselling existing accounts. Bachelor s degree in a relevant field. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500, rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks to meet the needs of all our employees.

IT / Sr. IT Recruiter Location: Preferably Mumbai Work From Home (WFH) Job Type: Full-Time Department: Talent Acquisition / Recruitment Industry Focus: Information Technology Job Summary: We are seeking a proactive and detail-oriented IT / Sr. IT Recruiter to manage the full recruitment lifecycle from understanding job requirements to sourcing, screening, and onboarding top tech talent. The ideal candidate is a relationship-builder, technically astute, and familiar with popular recruiting platforms and mass mailing techniques. Key Responsibilities: Thoroughly understand technical job descriptions and hiring requirements. Source, screen, and evaluate potential IT candidates across various technologies. Conduct initial interviews and assess applicants suitability for open roles. Review resumes and applications to ensure alignment with role expectations. Maintain strong, long-term relationships with candidates to build a referral network. Regularly follow up with candidates to keep them updated and engaged. Collaborate with client SPOCs to understand role needs and provide timely updates. Keep candidate pipelines active, organized, and up to date in the recruitment system. Qualifications & Skills: Hands-on experience with platforms like JobDiva, Dice, Techfetch, Naukri, Shine, Monster, LinkedIn, etc. Proficient in mass mailing and job posting techniques. Ability to build strong candidate relationships and maintain talent pipelines. Strong learning agility, especially for understanding technical terms and requirements. Self-motivated and confident, capable of working independently in a remote setup. Skilled in using Microsoft Office tools for editing, formatting, and document preparation. Excellent verbal and written communication skills. Prior experience coordinating directly with clients or hiring managers is preferred.

Tech Pre-Sales Manager Location: Mumbai Job Description: Solution Development: Develop solutions and organize, plan, create, and deliver compelling proof of concept demonstrations. Client Requirement Gathering: Communicate effectively with clients to understand their requirements and needs. Solution Control: Oversee the entire solution development process, ensuring it meets client specifications and requirements. Proposal Creation: Provide technology solutions to clients and document the solution in a clear, well-structured proposal. Effort Estimation: Estimate the effort required for development and plan accordingly. Candidate Profile: Cloud Platforms Knowledge: Experience working with various cloud platforms. Pre-sales Call Participation: Actively participate in pre-sales calls to understand client needs and propose solutions. Coding Experience: Must have a background in coding to assess and design technical solutions effectively. Tech Expertise: Deep technical expertise across various technologies. Technology Agnostic: Ability to work across different technology stacks without preference. Strong Communication Skills: Ability to clearly articulate technical concepts to both technical and non-technical stakeholders. Software Architecture: Proficient with software architecture and design principles. If you are ready to take on the challenge of leading tech pre-sales efforts in Mumbai, apply today for the Tech Pre-Sales Manager role!

Job Title: Tech Lead (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 7 to 10 years Openings: 2 What You Will Do: Lead the design and development of scalable, high-performance AI/ML solutions. Define and implement AI/ML architecture and best practices across the team. Guide and mentor the AI/ML team in model development, optimization, and deployment. Work with large datasets to preprocess, analyze, and extract meaningful insights. Develop and optimize deep learning, NLP, and computer vision models. Architect end-to-end AI/ML pipelines, including data collection, model training, and deployment. Implement MLOps practices for continuous integration, deployment, and monitoring of ML models. Leverage cloud platforms (AWS, Azure, GCP) to deliver scalable AI/ML solutions. Collaborate with cross-functional teams to understand business challenges and deliver impactful AI-driven solutions. Stay abreast of the latest advancements in AI/ML and drive innovation within the team. What Qualifications You Will Need: Experience: 7-10 years in AI/ML development, with hands-on experience in designing and architecting AI/ML solutions. Technical Skills: Strong programming skills in Python. Expertise in deep learning, NLP, computer vision, and recommendation systems. Strong knowledge of data engineering, feature engineering, and automation of data pipelines. Experience in deploying AI/ML models on cloud platforms (AWS, Azure, GCP). Familiarity with big data technologies (Spark, Hadoop) and database management (SQL, NoSQL). Proven ability to build and manage end-to-end production-grade AI services. Strong understanding of AI systems architecture. Ownership of solution quality, including functional, technical, performance, and compliance aspects. Hands-on experience with MLOps practices for continuous integration and deployment of ML models. Focus on leveraging AI to improve business outcomes. Deep interest in staying updated with the latest trends in the AI/ML field. Leadership mindset with the ability to guide and mentor developers. Experience with data pre-processing for structured and unstructured data (text, audio, video). Familiarity with document processing, Vision AI, and Audio AI. Expertise in building AI agentic systems using Langchain and Rasa. Experience with AI chatbots and voicebots. Familiarity with DevOps and CI/CD pipelines on cloud platforms (AWS, Azure, GCP). Experience working in Agile SDLC with an iterative development mindset. Strong logical, analytical, and creative problem-solving skills. Qualification : Any Graduate / Post Graduate

About KPMG in India KPMG in India is a leading professional services firm, affiliated with KPMG International Limited. Established in August 1993, KPMG India combines the expertise of a global network with deep local knowledge of laws, regulations, markets, and competition. With offices in major cities such as Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we offer services to both national and international clients across various sectors. We focus on delivering rapid, performance-oriented, industry-specific, and technology-driven services that leverage our understanding of both global and local business environments. Role: SAP ABAP Expertise Job Description: We are seeking professionals with expertise in SAP ABAP to contribute to the design, development, and implementation of SAP solutions. The ideal candidate will have a strong background in SAP ABAP programming and a passion for driving innovation and efficiency in client projects. Equal Employment Opportunity (EEO) Information KPMG India is committed to providing equal employment opportunities to all applicants and employees, regardless of color, caste, religion, age, gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily submit demographic details to support our diversity efforts. Please note that submitting this information is optional and will not impact your application. Qualifications: Educational Requirements: BTech (Bachelor of Technology) or equivalent degree. Qualification : BTech (Bachelor of Technology) or equivalent degree.