Technical BA PO Jobs in Bengaluru

Position: AGV Technical Specialist Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities AGV Design & Development Lead the design and development of AGV systems, including electrical, electronics, and navigation systems. Design, implement, and troubleshoot **line follower, inductive, RFID, and SLAM (LiDAR)** based navigation systems. Develop and apply communication protocols for **multi-AGV coordination**. Component Selection & Interface Select and interface **safety PLCs, standard PLCs, area scanners, servo motors**, and other AGV components. Hands-on experience with the programming and integration of various hardware components in AGV systems. AGV System Architecture Design and implement **multi-AGV architecture**, ensuring scalability and efficiency. Independently manage AGV platform functions such as **scheduling, health monitoring, and fault management**. Optimize the AGV platform to meet specifications and performance requirements while exploring innovative solutions for indigenization. Peripheral Equipment Integration Manage the integration of peripheral equipment with AGVs and ensure seamless communication. End-to-End Responsibility Oversee the complete AGV design and deployment lifecycle from the control perspective. Ensure the full transition from requirements design to commercial deployment, including coding, testing, and debugging system software. Review and validate new product designs and provide post-production support. Innovation & Documentation Apply innovative design thinking to develop and document AGV solutions. Create layouts, drawings, and implement designs through software or web portals. Prepare and review BOMs, wiring diagrams, and cost estimates for AGV solutions. Skills & Expertise Core Skills Vehicle control system design (essential). Proficiency in Python, C, C++ (essential). Expertise in vehicle-to-base station communication. Strong knowledge of vehicle odometer control. AGV-Specific Skills In-depth experience with **AGV navigation**, including **SLAM, LiDAR, RFID, and inductive systems**. Experience with **safety PLC, PLCs, area scanners, and servo motors** integration. Familiarity with AGV scheduling, fault management, and health monitoring systems. System Integration Expertise in integrating sensors and other vehicle components in AGVs. Familiarity with developing and deploying solutions in an **IIoT/Cloud platform** environment (good to know). Communication & Documentation Strong verbal and written communication skills for customer interaction and requirements gathering. Experience in creating **BOMs, wiring diagrams**, and supporting deployment efforts. Qualifications Essential: BE in Mechatronics, Computer Science, Mechanical Engineering, or equivalent. Experience: 5-6 years of experience in AGV design and development, with a strong understanding of vehicle controls, communication protocols, and multi-AGV systems. Qualification : BE in Mechatronics, Computer Science, Mechanical Engineering, or equivalent

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Business Analyst Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We're not just a fintech company we're reimagining global finance. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in their new country based on their home country credit profile. With products like checking accounts, credit cards, loans, remittances, and insurance, Zolve is eliminating borders in banking helping people be financially free and pursue their ambitions wherever they are. As we expand into new geographies and product lines, we re looking for a Business Analyst to help us drive data-backed decisions and create meaningful impact across our business. About the Role As a Business Analyst at Zolve, you ll act as a critical link between business stakeholders and technical teams. Your role will involve analyzing complex data, generating insights, and presenting actionable recommendations that support decision-making across the organization. You ll collaborate cross-functionally with product, growth, engineering, and leadership teams to shape the future of our cross-border financial solutions. Key Responsibilities Data Analysis & Insights Query, manipulate, and analyze large datasets using SQL and Python Identify trends, patterns, and anomalies to uncover business opportunities and risks Deliver actionable insights that influence product, growth, and strategy decisions Data Visualization & Storytelling Translate data into compelling narratives through dashboards, reports, and visualizations Build and maintain dashboards using tools like Tableau, Power BI, Metabase, etc. Stakeholder Collaboration Work closely with business, product, and engineering teams to gather requirements and define analytical solutions Communicate findings clearly and effectively to both technical and non-technical audiences Data Quality & Governance Ensure the accuracy, integrity, and consistency of data through validation and quality checks Partner with data engineering to improve data infrastructure and reporting capabilities Integration & Automation Build and maintain scripts to integrate data between internal systems and third-party platforms Support automation of recurring reporting and analytics processes Qualifications Education & Experience Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc.) 3+ years of experience as a Business Analyst, Data Analyst, or in a similar analytical role Technical Skills Strong proficiency in SQL and Python for data extraction and analysis Advanced Excel skills including pivot tables, lookups, and complex formulas Experience with data visualization tools such as Tableau, Power BI, or Metabase Preferred Qualifications Experience in data modeling and database design Exposure to statistical methods and predictive analytics Domain experience in fintech, e-commerce, or healthcare is a plus What You'll Love at Zolve Mission-driven work that makes a global impact Fast-paced, startup environment with real ownership and responsibility Collaborate with smart, ambitious, and kind teammates Opportunity to grow with a rapidly expanding fintech company Qualification : Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc)

Position: Technical Lead / Project Lead Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication or Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 5 to 8 years Job Overview We are seeking a dynamic and experienced Technical Lead / Project Lead Hardware Design to join our engineering team in Bangalore. In this leadership role, you will guide a team of hardware engineers through the end-to-end design and development of advanced embedded and FPGA-based systems primarily for defense and industrial applications. You'll be responsible for ensuring high-quality, defect-free, and timely project deliveries while driving technical excellence and process adherence. Key Responsibilities Technical Leadership Lead hardware design projects from specification to delivery, ensuring robust and scalable solutions. Provide technical guidance to team members in circuit design, schematic development, and board-level design. Finalize board specifications based on customer requirements and prepare detailed technical documentation. Review hardware modules and ensure compliance with design best practices and industry standards. Lead Signal Integrity (SI), Power Integrity (PI), and thermal analysis during design and validation phases. Project Management Plan, monitor, and track project schedules, resource allocation, and delivery milestones. Coordinate with the Project Manager and cross-functional teams to ensure alignment and timely progress. Conduct internal project meetings, present status updates, and recommend process or technical improvements. Ensure adherence to QMS guidelines, project processes, and quality goals. Team Development & Support Mentor junior engineers and support individual learning and development plans. Manage a small team, resolve technical and interpersonal challenges, and promote a collaborative work environment. Assist in performance reviews and team development initiatives. Quality & Process Improvement Drive defect prevention initiatives and participate in continuous improvement of design processes. Coordinate configuration management and quality control activities throughout the project lifecycle. Technical Skill Set Strong hands-on experience in FPGA-based board design and embedded hardware development. Expertise in system-level architecture, processor interfaces, DDR memory design, serial bus protocols, and networking. Proficient in board bring-up and debugging at system level. Experience with embedded hardware design for defense applications and understanding of qualification processes. Tools: Schematic capture/layout: OrCAD, Allegro Signal integrity tools for SI/PI analysis Soft Skills Excellent verbal and written communication skills Strong people management and leadership capabilities Effective time management, organization, and planning Proven ability to manage small teams and drive project success Familiarity with quality systems and engineering best practices Opportunity to work on cutting-edge, high-impact hardware projects Collaborative and technically strong work environment Competitive compensation and benefits package Focus on leadership development and continuous learning Dynamic and inclusive workplace culture Qualification : M.E./M.Tech. in Electronics & Communication

Job Title: Manager Product Development Location: Bangalore Function: Brigade Plus Interior Design Employee Type: Permanent Experience Required: 3 11 years Position Overview We are looking for a dynamic and forward-thinking Product Development Manager to lead the ideation, design, and development of innovative interior product solutions. The ideal candidate should be highly creative, analytically strong, and capable of managing the complete product lifecycle from concept through production while coordinating with suppliers and staying ahead of market trends. This role requires strong communication abilities, problem-solving skills, and cross-functional collaboration with design, vendor, and production teams. Key Responsibilities Product Innovation & Design Proactively develop and conceptualize cutting-edge products, focusing on innovation in interior design elements. Generate a high volume of ideas related to product design, usability, and market fit. Vendor & Supplier Coordination Collaborate with domestic and international vendors to streamline production, ensure quality, and maintain timelines for product delivery. Oversee vendor management processes, including selection, negotiation, and performance evaluation. Market Research & Trend Analysis Conduct ongoing research on competitive products, industry trends, and customer needs. Use findings to refine product offerings and maintain a competitive edge. Development & Execution Manage the entire product development lifecycle, from ideation to prototyping, testing, and final rollout. Ensure alignment of product specs with brand standards, customer expectations, and market requirements. Required Skills & Abilities Core Skills: Product Development & Design Development & Vendor Management Strategic Execution & Market Fit Cognitive Abilities: Fluency of ideas and creative thinking Deductive reasoning for problem-solving Oral expression and comprehension Clear and effective communication Qualifications Educational Background: B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline Experience: 3 to 11 years in product development, preferably within interior design, furniture, home d cor, or related industries Required Knowledge Areas Customer & Personal Service Understanding user needs and delivering quality experiences Administration & Management Project planning, team coordination, and resource management English Language Proficiency Strong grasp of grammar, composition, and communication Education & Training Ability to mentor, coach, and guide teams Human Resources Principles Understanding organizational structures, team building, and recruitment practices Qualification : B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline

Position: Technical Lead - DevOps Location: Bangalore Rural, Karnataka, India Department: Data Platform and DevOps Employment Type: Subexian Experience Required: 3 to 6 years Job Overview: We are seeking an experienced Kubernetes Administrator with a strong background in managing containerized environments. The ideal candidate will have 4+ years of hands-on experience in deploying, configuring, and optimizing Kubernetes clusters to drive scalability, reliability, and performance. This is an excellent opportunity to leverage your expertise in Kubernetes orchestration while contributing to the overall success of our platform. Key Responsibilities: Cluster Management: Deploy, configure, and manage Kubernetes clusters both on-premises and across cloud platforms such as AWS, Azure, and GCP. Security & Compliance: Implement best practices for cluster security, including role-based access control (RBAC), network policies, and data encryption at rest and in transit. Automation: Automate cluster provisioning and ongoing management using tools like Terraform, Ansible, or Helm charts, streamlining operations and reducing manual tasks by 40%. Monitoring & Performance: Continuously monitor cluster health and performance metrics using tools like Prometheus, Grafana, ensuring high availability and optimal performance. CI/CD Pipelines: Design and implement CI/CD pipelines for containerized applications using tools such as Jenkins, GitLab CI/CD, and CircleCI to enable smooth continuous delivery. Collaboration: Work closely with development teams to troubleshoot issues, optimize application performance, and ensure compatibility with Kubernetes environments. Security Audits: Conduct regular security audits to identify vulnerabilities and ensure compliance with industry standards. Documentation: Maintain clear and comprehensive documentation for deployment procedures, configuration settings, and troubleshooting guides to enhance knowledge sharing within the team. Infrastructure Management: Administer and maintain Linux/Unix servers and virtualization platforms such as VMware or KVM, ensuring seamless operations across the infrastructure. Backup & Recovery: Implement and manage robust backup and disaster recovery solutions to ensure data integrity and minimize system downtime. Technical Support: Provide expert-level technical support for server and network infrastructure-related issues. Required Skills & Qualifications: Proven experience in Kubernetes deployment, configuration, and administration. Strong command of containerization technologies, including Docker and containerd. Hands-on experience with cloud platforms such as AWS, Azure, and GCP. Proficiency in Infrastructure as Code (IAC) tools like Terraform and Ansible. Familiarity with CI/CD pipelines and automation tools like Jenkins and GitLab CI/CD. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities, with the capability to work effectively across cross-functional teams. If you re passionate about DevOps, Kubernetes, and driving the success of containerized environments, we d love to hear from you!

Position: Technical Anchor - Senior Software Engineer Location: Bangalore, Karnataka, India Department: Service Management Experience: 5+ Years We are seeking a Senior Software Engineer to act as a Technical Anchor within our Service Management team. This role requires 5+ years of experience with strong Java and Spring Boot skills, focusing on developing, maintaining, and enhancing software modules while guiding junior team members. Key Responsibilities: Design, develop, and debug software modules and components according to product requirements. Resolve complex technical challenges and implement solutions for performance, reliability, and security. Adhere to software design principles and engineering best practices (Unit Testing, Code Review). Support bug fixes and actively participate in the product lifecycle. Identify and implement product innovations. Mentor freshers and contribute to team goals. Required Skills: Java Spring Boot Database (Oracle / PostgreSQL) Hadoop basics GWT basics Angular basics Competencies: Problem Solving (L2) Communication Skill (L2) Team-oriented mindset: Think Customer, Create Value, Make It Happen, Win Together, Be Open Be Fair.

Technical Trainer Location: Bengaluru, Karnataka, India Full-time Partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Job Summary We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing. Key Responsibilities Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams. Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences. Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions. Certification Programs: Design and implement certification programs to validate the technical competencies of trainees. Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials. Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices. Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain. Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies. Proven experience in creating and delivering technical training content for diverse audiences. Excellent communication, presentation, and interpersonal skills. Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms. Certifications such as CompTIA Security+, CISSP, or similar are a plus. Preferred Qualifications Experience working with SaaS-based cybersecurity products. Proficiency in scripting languages like Python or PowerShell for technical demonstrations. Familiarity with public cloud platforms (AWS, Azure, GCP). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Delivery Solutions Architect Location: Bengaluru, India Company: Databricks Role Overview As a Delivery Solutions Architect (DSA) at Databricks, you will be the key technical leader post-sale, collaborating closely with sales, field engineering, and product teams to accelerate adoption and maximize value for complex, strategic customers. You will lead technical account strategies, drive onboarding and enablement, troubleshoot issues, and ensure successful production rollout and healthy consumption of Databricks workloads. Key Responsibilities Partner with Solutions Architects to understand customer use cases and demand plans. Own and execute technical strategies for prioritized customers and use cases. Serve as the primary technical point-of-contact post-sale for key accounts, managing multiple use cases. Coordinate internal Databricks resources and escalate issues as needed to ensure customer success. Develop and manage execution plans covering onboarding, user enablement, product adoption, and governance. Provide regular updates on customer health, usage KPIs, risks, and product adoption to senior leadership. Collaborate with Professional Services for engagement proposals and delivery. Navigate product and engineering teams to incorporate new innovations and upgrades. Qualifications & Experience 8+ years of technical project/program delivery experience in Data and AI domains. Proficiency in Python, SQL, or Scala programming. Customer-facing experience in pre-sales, technical architecture, customer success, or consulting roles. Strong understanding of distributed data systems architecture and how to link business value to project outcomes. Skilled in managing technical escalations, stakeholder management, and strategic roadmap development. Demonstrated track record of meeting or exceeding goals/quotas. Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Willingness to travel up to 30%. About Databricks Databricks is a leading data and AI company that powers thousands of organizations worldwide with its unified Data Intelligence Platform. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks empowers enterprises to innovate with data and AI. Qualification : Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent experience.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Project Manager - Bangalore Role: Project Manager Location: Bangalore Experience: 3 - 8 years Number of Positions: 1 Qualifications: Graduate/Postgraduate in Engineering or Computer Science or Relevant Job Description: Roles and Responsibilities: Ability to estimate the scope of the Product/Project. Ability to remove impediments enabling the team in work completion. Ability to manage and organize multiple Scrum Boards. Planning & Sequencing the Schedules & Activities using JIRA & MPP. Project Planning & Resource Planning for Agile+Waterfall Engagements. Ability to manage and streamline the deliverables. Exposure to various variants of Status Reporting for Business Technology Team (BTT) vs. Business Ops vs. Internal Stakeholders. Managing stakeholder communication (Internal & External). Skills Required: Telecom Experience. Agile Methodology. Project Planning. Project Quality and Delivery. Good to Have: Exposure to the Project Management Tools, Methodologies & Best Practices. Managing the change in Scope & Documenting also co-ordinate the documentation for technical deliverables. Exposure to CR, CO, PO Concepts and client follow-ups. General Abilities to track multiple teams, organizational initiatives (Staffing, PPA Activities etc.). What We Offer: Competitive salary and performance bonus. Internal training programs for continuous skill development. Opportunities to work on various technology platforms. Every individual is assigned with a technical mentor. Highly recognizable brand, allows you to take part in the CSR programs. Amazing culture, strong believers in Autonomy/Mastery/Purpose. Recognize and reward best talent and best performers. Environment that values technical excellence, innovation, and creativity. A place where people are good to each other and have fun. Reimbursement on select certification fee. Flexible yearly leaves policy. Health and medical Insurance. Career break for parental purpose and higher educations. Qualification : Graduate/Postgraduate in Engineering or Computer Science or Relevant

At FalconX, we are a trailblazing team of operators, investors, and builders dedicated to transforming institutional access to the cryptocurrency markets. Positioned at the crossroads of traditional finance and cutting-edge technology, FalconX seeks to solve the industry's biggest challenges. The digital asset market can often feel complex and fragmented, with limited products and services that support the advanced trading strategies, structures, and liquidity found in traditional financial markets. That s where we come in. As a comprehensive solution for all digital asset strategies, FalconX acts as the connective tissue, guiding clients through the fast-paced, ever-evolving crypto landscape. Position: Technical Product Manager We re on the hunt for a Technical Product Manager to focus on the technical and tactical aspects of our electronic trading platform Midas. As a key player on the team, you ll collaborate with internal teams to build and maintain scalable, robust, and high-performing solutions tailored for institutional customers. The scope of this role includes everything from routing, trading system infrastructure, and performance monitoring to enhancing client experience and overseeing the entire trade lifecycle. What You'll Do: Drive OKRs & Execution Lead the execution of technical designs and builds by driving Objectives and Key Results (OKRs) to ensure impactful work for the team. Write PRDs for Technical Improvements Own the process of writing Product Requirement Documents (PRDs) for technical improvements at both the infrastructure and application layers of the electronic trading platform. Cross-Functional Collaboration Partner closely with Engineering, Partnerships, Operations, and Compliance teams to gather and define all necessary requirements for successful product launches/releases. Enhance Liquidity Provider Program Build tools to monitor, track, and report liquidity status, identifying and addressing any potential gaps in the liquidity provider program. Develop Testing Frameworks Design and implement testing frameworks, create test cases, and ensure high-quality releases for individual product releases. Trading Data & Metrics Tracking Build tools to track and report trading data and success metrics, ensuring that product releases are delivering measurable impact. What You Need to Bring: 3+ Years Experience in API Development Proven experience in technical product management, with a strong focus on API development and management. 2+ Years in Brokerage, Market-Making, or Institutional Trading Experience working within brokerage, market-making, or institutional trading environments. Hands-on Coding Skills Proficiency in coding using programming languages like Python, Java, Golang, or C++ is a must. Understanding of Market Microstructures Deep understanding of market microstructures and familiarity with low-latency trading principles. Background in Sell-Side or Buy-Side Institutions Experience working at a sell-side or buy-side institution is essential to this role. Experience in Digital Assets (Bonus) Previous experience in the digital asset space is a significant bonus. Joining FalconX means becoming part of an innovative, forward-thinking team that s helping shape the future of digital asset trading. We re not just about technology we re about building the future of finance and providing our clients with the tools they need to succeed in a rapidly evolving market. If you're ready to work at the intersection of finance and blockchain technology, and drive impactful change in the crypto space, this is the role for you.

Job Title: Associate Technical Architect Software Development Experience Level: 6+ years Location: Mumbai / Bangalore About Us At Quantiphi, technology drives our business, but our diverse and inclusive culture powers our success. We believe in fostering an environment built on transparency, integrity, learning, and growth all while valuing each individual s unique contribution. If you re excited to work in a collaborative space that encourages innovation and helps you grow both professionally and personally, we would love to have you on board! Role Overview We are seeking a Software Architect with a passion for combining design and programming. In this role, you will translate UI/UX wireframes into functional, high-performance code and shape the visual and technical structure of our applications. You will collaborate closely with designers and developers, ensuring seamless design-to-code translation and optimal user experiences. Key Responsibilities Develop new user-facing features and front-end components. Design and implement scalable, stateless/stateful APIs that integrate with UI, databases, and external systems. Apply industry-standard security best practices across application development. Build reusable code and libraries to drive efficiency. Ensure UI/UX designs are technically feasible. Optimize applications for speed, responsiveness, and scalability. Collaborate closely with designers, developers, and stakeholders to deliver high-quality solutions. Architect cloud-native and scalable applications. Technical Skills Required Strong proficiency in Node.js, Angular, and React.js. Experience with jQuery, JSON, AJAX, RESTful web services. Expertise in JavaScript frameworks/libraries (Node.js, AngularJS, ReactJS, Jasmine, Ember). Proficiency in build tools like Grunt, Gulp, and Bower. Deep understanding of front-end technologies: HTML5, CSS3, JavaScript (ES6+), jQuery. Hands-on experience with client-side MVC frameworks (Node.js, ReactJS, NextJS, Redux, AngularJS). Strong database skills, including data modeling and query optimization (MySQL, PostgreSQL, MongoDB, DynamoDB). Expertise in building secure REST APIs. Understanding of cross-browser compatibility and responsive design. Proficient in code versioning tools like Git. Good knowledge of SEO principles. Strong grasp of front-end frameworks like Bootstrap and Material UI, along with preprocessors like SASS/LESS. Experience in object-oriented design and software design patterns. Excellent debugging and creative problem-solving skills. Leadership & Collaboration Lead technical teams and mentor junior developers to accelerate performance. Drive code reviews and enforce best practices to maintain high code quality. Provide technical thought leadership and introduce best practices to the project. Manage stakeholder expectations and resolve conflicts effectively. Clearly communicate technical concepts to both technical and non-technical audiences. Collaborate across departments (BA, Designers, QA, Architects) to ensure successful delivery. Nice to Have Experience working with cloud platforms like Google Cloud, AWS, Azure. Knowledge of microservices architecture and API gateway integration. Familiarity with design tools such as Photoshop, Illustrator, Figma, Sketch, XD. Experience with containerization (Docker/Kubernetes) and distributed computing. Exposure to Elasticsearch. Hands-on with Agile methodologies, TDD, Pair Programming, and Rapid Prototyping. Experience documenting technical design and processes. Knowledge of Apollo, GraphQL, Moment.js is a plus. Experience with UX/UI design is an added advantage. If you thrive in a fast-paced environment, love solving complex challenges, and enjoy collaborating with passionate teammates, Quantiphi is the place for you!

Job Description Intel is looking for an experienced Customer Quality Engineer to play a key technical support role for Xeon platforms, acting as a primary contact for pre- and post-sales support. In this role, you will represent Intel in customer engagements, ensuring that customer needs are accurately communicated within Intel and that technical challenges are resolved efficiently. You will collaborate closely with Sales and Marketing (SMG) and internal engineering teams to drive strategic technical support and enablement. Key Responsibilities: Xeon systems technology enabling, supporting customers in hardware design and validation. Provide hardware design support, including schematic reviews, layout analysis, SI (Signal Integrity), PI (Power Integrity), mechanical, and thermal analysis. Debug and resolve hardware issues, working closely with internal and external partners. Develop and publish technical documentation, collaterals, and training materials for DCAI (Data Center and AI) platforms. Manage Field Action Customer Returns (FACR) and returns management. Support customer production challenges by offering technical expertise and resolution strategies. Enable early worldwide customer issue support, facilitating platform debug and silicon failure analysis. Provide post-sales technical support for installation, implementation, and maintenance of DCAI reference platforms. Ensure Intel solutions are fully functional and meeting customer specifications, with follow-up technical support as needed. Qualifications & Experience: Educational Requirements: B.E in Electronics & Communication Engineering or a related field. Minimum of 15 years of industry experience in relevant areas. Technical Expertise: Experience in Xeon platforms hardware design and validation. Strong knowledge of schematics, layout, mechanical, and thermal analysis. Experience in electrical validation and signal integrity (SI) analysis (desirable). Expertise in hardware issue validation and debug. Proven ability to develop technical documents and presentations for customer training and support. About Intel Validation Engineering (iVE) Group: The Intel Validation Engineering (iVE) Group plays a crucial role in Intel s product leadership, ensuring that the latest cutting-edge designs and technologies meet the highest quality standards. iVE is responsible for validating, debugging, and optimizing Intel s products, ensuring the timely delivery of Intel s annual technology roadmap. Intel s Commitment to Diversity & Inclusion: Intel is committed to providing equal employment opportunities to all qualified applicants regardless of race, gender, religion, nationality, disability, or any other protected characteristic under local laws. Intel offers a best-in-class compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive healthcare, retirement plans, and paid time off. Opportunities for career growth, leadership, and professional development. Qualification : B.E in Electronics & Communication Engineering or a related field.

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...

About the Role As a Senior Support Engineer, you will play a critical role in post-sales technical support, acting as the primary interface between Oracle and its customers. Your primary responsibility will be to analyze, troubleshoot, and resolve complex issues related to Oracle E-Business Suite (EBS) R12 and Fusion Applications. You will provide technical expertise and guidance to customers, ensuring smooth operation and optimization of their Oracle solutions. This role requires strong problem-solving skills, a customer-focused approach, and the ability to work independently while collaborating with internal teams. You will also be involved in process improvements, knowledge sharing, and documentation to enhance support efficiency. Career Level: IC3 Key Responsibilities Provide technical support and troubleshooting for Oracle EBS R12/Fusion Supply Chain, Financials, Planning, and Process Manufacturing. Develop and maintain Oracle SQL, PL/SQL, XML/BI Publisher, Unix Scripts, Forms, Reports, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML/HTML, and REST APIs. Perform technical debugging and root cause analysis of complex issues using the above tools. Collaborate with internal and external stakeholders, ensuring timely resolution of critical issues while setting realistic customer expectations. Work on CEMLI (Configurations, Extensions, Modifications, Localizations, and Integrations) development, support, and implementation. Provide proactive support and guidance, helping customers optimize their Oracle applications. Ensure high-quality documentation for architecture, design, technical implementation, support, and testing activities. Work in shifts, including night shifts, as per business requirements (Bangalore, Hyderabad, Noida). Required Qualifications 6+ years of techno-functional experience in Oracle EBS R12/Fusion Applications. Strong hands-on experience in PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OAF, SOA/BPEL, OTBI, OIC, REST APIs. Experience in development, support, and implementation of CEMLIs. Strong debugging and troubleshooting skills. Ability to handle customer escalations, set expectations, and provide quality solutions. Strong communication and customer service orientation to ensure customer satisfaction. BE, BTech, MCA preferred; other qualifications with relevant experience will be considered. Preferred Attributes Self-driven and result-oriented, with a proactive approach to problem-solving. Strong analytical skills and the ability to work under pressure in a fast-paced environment. Excellent communication skills (verbal and written) to effectively engage with customers and internal teams. Team player with a collaborative mindset. High flexibility and adaptability in an evolving business environment. Passion for learning and knowledge-sharing to improve processes and mentor colleagues. Why Join Oracle? Work on cutting-edge technologies in Oracle Cloud and EBS. Be part of a global team delivering world-class support solutions. Competitive compensation, career growth opportunities, and access to continuous learning programs. Contribute to the success of some of the largest enterprises leveraging Oracle solutions. If you are a highly skilled technical professional with a passion for solving complex problems and delivering exceptional customer support, we invite you to join Oracle s Support Organization and make an impact! Qualification : BE, BTech, MCA preferred; other qualifications with relevant experience will be considered.

Position: Technical Customer Service Associate - AWS Overview: AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth across various customer segments, ranging from small- and mid-market businesses to large enterprises, including the public sector. Within this framework, the AWS Global Support team plays a vital role in ensuring customer success by providing world-class support to companies relying on AWS services for mission-critical applications. The AWS Customer Service team focuses on helping customers understand Cloud Computing and its potential applications for their business needs. In this role, you will be the first point of contact for customers seeking assistance with AWS services, ensuring a smooth experience while acting as an expert in AWS Cloud Computing. Key Responsibilities: Your primary responsibilities will include, but are not limited to: Customer Service Excellence: Provide innovative support for billing, account access, authentication inquiries, and resource management while maintaining the highest standards for data security. Collaborative Support: Work with other customer support teams to ensure a consistent, high-quality level of assistance across all channels. Issue Resolution: Identify root causes of customer issues, suggest improvements, and provide valuable feedback to business and development teams to enhance AWS services. Critical Event Support: Assist with customer communication during AWS critical launches and support events, ensuring customers are informed and supported during high-impact situations. About the Team: At AWS, we value diverse experiences and encourage candidates to apply, even if they do not meet all the qualifications listed. We believe that different career paths, backgrounds, and experiences contribute to the success of our teams. Amazon Web Services (AWS) is the world s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, supporting a wide range of customers from startups to Global 500 companies. Work/Life Balance: AWS values work-life harmony and offers flexible working arrangements. We believe that success at work should not come at the expense of personal well-being. Inclusive Team Culture: AWS fosters a culture of learning and curiosity. Our employee-led affinity groups promote diversity and inclusion, and we continuously encourage our employees to embrace and celebrate their unique perspectives. Mentorship and Career Growth: AWS is committed to raising the performance bar and supporting the growth of every individual. Our resources, including mentorship programs, provide opportunities for continuous learning and career advancement. Basic Qualifications: A Bachelor s degree in any field. Between 6 months to 4 years of experience, with at least 6 months of direct customer-facing experience using computer systems and technology components. Proficiency in written and spoken English, with advanced communication skills. Preferred Qualifications: At least 1 year of experience in a Contact Center, Technical Support, or Customer Support role within a fast-paced environment. Experience or familiarity with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domains, such as internet, networking, software, or systems. Proficiency with computer applications, including Windows/MS Office (e.g., Outlook, Excel). Qualification : Bachelors Degree in any field