Technical Consultant Troubleshooting Jobs in Bengaluru
1069 Jobs Found
Business Application Engineer (NetSuite Developer)
Tekion
Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field
Systems Engineer
Fortinet Technologies
Systems Engineer Pre-Sales Location: Bangalore Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader dedicated to safeguarding people, devices, and data everywhere. We are seeking a Systems Engineer to join our pre-sales team and contribute to enterprise customer success across India. Role Overview As a Pre-Sales Systems Engineer, you will act as a technical consultant to sales representatives, providing expertise throughout the pre-sales, sales, and post-sales stages. You will be instrumental in designing solutions, demonstrating capabilities, and ensuring successful deployments of Fortinet products. Key Responsibilities Pre-Sales Strategy: Qualify leads from a technical perspective, participate in pre-bid meetings, and respond to RFPs. Technical Resource: Serve as the lead technical contact during sales calls and deliver Proof-of-Concepts (POCs) and product demonstrations. Post-Sales & Documentation: Act as the primary technical contact for assigned accounts and maintain detailed documentation for customer solutions and workflows. Partner Enablement: Train and provide technical guidance to channel partners to enhance their capabilities. Advisory: Develop presentations, case studies, and white papers to clearly articulate Fortinet s value proposition. Required Skills & Experience Professional Background: 10+ years of experience in technical/pre-sales support as a sales or systems engineer. Hands-on Expertise: 5 7 years of experience in networking and security solutions. Domain Knowledge: Strong understanding of SD-WAN, SDN, cloud security, virtualization, and NFV. Industry Experience: Experience in OEM environments is preferred. Soft Skills: Excellent presentation, communication, and stakeholder management skills. Global Impact: Contribute to solutions impacting 660,000+ customers worldwide. Rewards: Competitive Total Rewards package supporting health and financial well-being. Culture: A supportive environment that values diverse backgrounds and perspectives.
Engineer Mep
Sumadhura Properties
Engineer MEP (Mechanical, Electrical, Plumbing) Education: BE (Electrical/Mechanical) Experience: 2 6 years Location: Bangalore Job Overview We are looking for a dedicated MEP Engineer to join our team and ensure the successful execution of mechanical, electrical, and plumbing works on our projects. You will be responsible for overseeing the installation, testing, and commissioning of MEP systems, ensuring they meet the project s technical specifications, safety standards, and schedule. You will collaborate with contractors, consultants, and internal teams to ensure the highest quality of work and efficient progress throughout the project lifecycle. Key Responsibilities MEP Installation & Supervision: Oversee the installation, inspection, and testing of MEP equipment, fittings, and systems, ensuring compliance with project specifications and consultant requirements. Quality & Schedule Control: Ensure that MEP work is carried out according to approved drawings and within the designated timeframes, aligning with the overall construction program. Coordination & Execution: Coordinate with contractors and agencies to ensure that MEP work is executed efficiently, maintaining high standards of quality, speed, economy, and safety. Drawing Analysis & Feedback: Study and review project drawings and provide feedback or suggestions for improvement, if necessary. Material Management: Prepare bills for materials and services raised by contractors on-site, and raise requisitions for any additional materials needed. Site Supervision: Conduct daily site walk-throughs and closely monitor the progress of subcontractor work, ensuring it adheres to standards. Installation Methods & Sequence: Stay informed of best practices for installation methods and ensure the correct sequence of MEP work is followed on-site. Reporting & Documentation: Prepare technical reports, drawings, and specifications related to MEP work and ensure all documentation is accurate and up-to-date. Material Inspection: Inspect incoming MEP materials for quality and compliance with IS codes, BOQs, and project specifications. Required Skills Strong knowledge of Electrical & Fire Systems, HVAC (Heating, Ventilation, and Air Conditioning), and Plumbing systems. Familiarity with IS codes and BOQs for MEP materials and construction standards. Proficiency in reviewing and interpreting technical drawings, specifications, and project documentation. Excellent site supervision and coordination skills with the ability to manage multiple tasks simultaneously. Ability to handle material requisitions and ensure timely procurement of necessary supplies. Good communication skills to work effectively with contractors, consultants, and internal teams. Qualifications BE in Electrical Engineering or Mechanical Engineering. 2 6 years of experience in MEP systems, preferably in construction or infrastructure projects. Qualification : BE in Electrical Engineering or Mechanical Engineering
Technical Support Engineer I/ Technical Support Engineer Ii
Zeta
Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.
Implementation Consultant ERP Domain
In4velocity
Implementation Consultant ERP Domain Experience: 5 - 8 Years Location: Bangalore Job Overview We are seeking a skilled Implementation Consultant to join our team. You will collaborate closely with clients to understand their business needs and successfully implement our ERP solutions. This role requires a strong blend of technical expertise, project management capabilities, and excellent communication skills to ensure smooth, timely, and successful implementation. Experience & Educational Qualifications 5 to 8 years of experience in the construction and real estate domain. Bachelor s or Master s degree in Business, Technology, or related fields. Prior experience with international implementations is highly desirable. Required Skills Hands-on experience in Supply Chain Management (SCM) and ERP implementations. Strong expertise in Financial Accounting, particularly in finance or accounting modules. Proven ability to manage implementation projects end-to-end. Key Responsibilities Assess current project capacities, timelines, and resource requirements. Plan and set up project implementation activities. Develop and enforce best business practices and procedures during implementation. Lead and coordinate team members to ensure project success. Manage day-to-day business operations related to project delivery. Provide insightful project advice and guidance to team and stakeholders. Liaise with management and stakeholders to communicate project status and deadlines. Train and onboard new team members as needed. Document and maintain all project and implementation materials. Identify, report, and resolve key project challenges proactively. Provide feedback and suggestions for process improvements. Preferred Skills Strong project management skills, with experience using tools and methodologies to manage timelines, resources, and budgets effectively. Financial management expertise, including budgeting, cost control, and financial reporting in real estate and construction industries. Company Core Values Positive attitude with a collaborative approach toward achieving shared goals. Clear and respectful communication skills, both written and verbal. Team-oriented mindset emphasizing collective success over individualism. Growth mindset committed to continuous learning and skill enhancement. Benefits Flexible working hours Learning and development opportunities Medical and insurance benefits About In4Velocity Since 2004, In4Velocity has been a trusted partner for real estate, construction, and infrastructure companies, helping streamline their operations with innovative technology. Our flagship platform, In4Suite , connects all facets of real estate organizations into a unified ecosystem, delivering a comprehensive 360-degree view to all stakeholders. Backed by a powerful Business Intelligence system and unmatched global support, In4Suite is the preferred choice for real estate developers seeking digital transformation and operational excellence. Join us and contribute to transforming the future of real estate technology and management. Qualification : Bachelors or Masters degree in Business, Technology, or related fields.
Subject Matter Expert (sme) - Production Optimization
Cognite
Subject Matter Expert (SME) Production Optimization Location: Bengaluru Department: Global Strategic Services Data Science EMEA Employment Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation through AI and data. Our flagship solutions include Cognite Atlas AI and Cognite Data Fusion (CDF), empowering industries such as Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy to optimize operations and innovate at scale. We have been honored with awards like the 2022 Technology Innovation Leader and 2024 Microsoft Energy and Resources Partner of the Year. Our Values Impact: Deliver meaningful results in every endeavor. Ownership: Take responsibility beyond boundaries, fostering inclusivity and teamwork. Relentless: Innovate persistently with resilience and care. Role Overview As a Production Optimization SME, you will leverage deep industry expertise to guide Cognite s Data Science and Customer Success teams in delivering data-driven production optimization solutions. Acting as a trusted advisor, you will collaborate with project teams and customers to ensure maximum value realization through strategic and technical guidance. Key Responsibilities Advise customers and internal teams on production optimization challenges and solutions. Collaborate with Project Managers, Customer Success, Sales, and Product teams to align delivery with business goals. Translate customer needs into actionable project scopes and solution designs. Demonstrate the value of Cognite Data Fusion and related applications for production optimization. Create demos, visualizations, and supporting materials for customer implementations. Provide on-site technical support and mentoring to technical teams, especially data scientists. Gather and relay customer feedback to improve products and solutions. Stay current on industry trends, Big Data, Business Intelligence, and Machine Learning technologies. What You Bring Bachelor s degree in Petroleum Engineering, Chemical Engineering, or related technical field. 5+ years experience in production engineering with expertise in: Optimizing production near wellbore, completions, and pipeline/network systems Designing and troubleshooting artificial lift systems (ESP, gas-lift, sucker rod pumps) Using multiphase flow simulators (Prosper, Gap, Pipesim) Analyzing reservoir and well performance data Conducting flow assurance studies (corrosion, scale, wax, hydrates, slugs) Familiarity with data-driven production optimization challenges and technologies. Python programming skills are a plus. Excellent presentation, coaching, and communication skills across organizational levels. Self-motivated, results-driven, and able to work independently and collaboratively. Proficient in English. Join a diverse, global team representing 70+ nationalities, with a strong focus on Diversity, Equality, and Inclusion (DEI). Work from a modern hybrid office environment in Bengaluru (Rathi Legacy, Hoodi). Enjoy a flat organization with direct access to leadership and minimal bureaucracy. Collaborate on ambitious projects impacting multiple industries worldwide. Engage with the Cognite HUB to exchange ideas and connect with peers and partners. Make Your Impact Be part of Cognite s mission to power digital transformation with DataOps and AI, enabling industrial clients to optimize operations sustainably and make better decisions every day. We welcome candidates from all backgrounds apply today! Qualification : Bachelors degree in Petroleum Engineering, Chemical Engineering, or related technical field.
Technical Consultant - L1
Wipro Limited
Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.
Lead / Senior Consultant Sap Abap S/4hana
Castaliaz Technologies Pvt. Ltd
SAP ABAP Developer with BTP & CDS Expertise Job Description We are looking for a skilled and experienced SAP ABAP Developer with expertise in SAP Business Technology Platform (BTP) and Core Data Services (CDS) to join our team. In this role, you will be responsible for designing, developing, and maintaining custom ABAP programs, CDS views, and BTP services. You will collaborate closely with functional teams to deliver high-quality solutions that meet business needs and ensure seamless integration across SAP systems. Role and Responsibilities: SAP ABAP Development: Design, develop, and maintain custom programs and enhancements using ABAP, focusing on SAP BTP and CDS views to support business processes. OData Services: Design and develop SAP ABAP programs with OData services to expose ABAP functionality as RESTful web services, enabling integration with other applications. Custom Reports and Interfaces: Develop custom reports, interfaces, enhancements, and workflows in SAP ABAP based on functional specifications and requirements. Technical Specifications: Collaborate with functional teams to identify requirements and translate them into detailed technical specifications for ABAP development. OData Expertise: Provide technical expertise on SAP ABAP and OData to both team members and business stakeholders, ensuring best practices are followed. Code Standards: Ensure that all ABAP code is developed, tested, and deployed according to internal coding standards and SAP best practices. Troubleshooting & Debugging: Identify, troubleshoot, and resolve issues in custom ABAP programs and OData services to ensure smooth system operations. Adobe Forms: Design and develop Adobe forms to support output and document generation requirements. AMDP & OOPS: Work with ABAP Managed Database Procedures (AMDP) and Object-Oriented Programming (OOP) in ABAP to enhance performance and reusability. S/4 HANA ABAP: Stay updated on the latest syntax and features of ABAP for SAP S/4HANA, ensuring modern development practices are followed. Required Experience: 4 to 10 years of experience in SAP ABAP development, with a focus on BTP, CDS, and OData services. Strong experience in designing and developing custom ABAP programs, reports, interfaces, and workflows. Proficient in developing and maintaining SAP OData services for web service integration. Hands-on experience with Adobe forms and AMDP (ABAP Managed Database Procedures). Knowledge of OOPS (Object-Oriented Programming) in ABAP. Experience with S/4 HANA ABAP development and new ABAP syntax. Strong debugging and troubleshooting skills for ABAP programs and OData services. Ability to work closely with functional teams to translate business requirements into technical solutions. Location: Bangalore (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With deep expertise in implementing various SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we assist businesses through the complete lifecycle of SAP implementation and management. Our time-tested and proven implementation approach has garnered the trust and loyalty of our clients across India.
Technical Consultant - Identity & Access Management
International Business Machines Corporation
Job Title: Technical Consultant - Identity & Access Management Location: Bengaluru, India Company: IBM Consulting Introduction At IBM Consulting, we build long-term relationships and work closely with clients across the globe. As a Technical Consultant - Identity & Access Management (IAM), you'll collaborate with visionaries across multiple industries to help clients improve their hybrid cloud and AI journeys. With the support of IBM s technology platforms, including IBM Software and Red Hat, you will help accelerate the impact and transformation of the most innovative and valuable companies in the world. You ll work in our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to public and private sector clients. Our centers offer clients locally based skills and technical expertise to drive innovation and adopt new technology. IBM Consulting fosters a culture of evolution and empathy, providing long-term career growth and development opportunities. Your Role and Responsibilities As a Technical Consultant - Identity & Access Management (IAM), you will specialize in CyberArk Privileged Access Management (PAM) solutions, helping our clients design and implement best-in-class identity and access management infrastructures. You will work with both internal teams and clients to design, deploy, and optimize CyberArk solutions that secure their critical systems and applications from unauthorized access. Key Responsibilities: CyberArk Deployment: Lead the design, implementation, and enhancement of CyberArk PAM solutions, including High-Level Design (HLD) and Low-Level Design (LLD). Collaborate with internal project teams and clients to deploy and further develop the CyberArk PAM solution, ensuring adherence to security policies and best practices. Provide clear and concise documentation for design, deployment, and enhancement activities. Security Policy & Governance: Assist clients in creating and enforcing security policies to manage privileged access to applications and platforms. Ensure alignment with Identity & Access Management (IDAM) best practices and governance standards. Solution Architecture & Design: Design and deliver high-quality security architectures for CyberArk PAM solutions, meeting customer requirements and deadlines. Help clients build secure infrastructures by defining policies and implementing security measures to protect systems and data. Consulting Engagement: Manage consulting engagements and deliver technical solutions, ensuring the deployment of CyberArk PAS components such as EPV, CPM, PVWA, PSM, PSMP, OPM, and PTA. Provide guidance on integrating Active Directory (AD) with CyberArk solutions. Develop custom connectors using automation tools like AutoIT scripts. Required Education Bachelor's Degree in a relevant field (e.g., Computer Science, Information Security, or related discipline). Required Technical and Professional Expertise 2+ years of experience working with CyberArk Privileged Access Solutions (including end-to-end implementation, design, and architecture). Hands-on expertise in deploying CyberArk PAS components (EPV, CPM, PVWA, PSM, PSMP, OPM, PTA). Strong understanding of Active Directory (AD) integration with CyberArk solutions. Experience in Identity & Access Management (IDAM) and governance. Ability to develop custom connectors using automation tools like AutoIT. Excellent problem-solving and consulting skills, with the ability to manage complex engagements. Preferred Technical and Professional Experience Experience with Okta ASA, Ping, Saviynt, ForgeRock, or other IAM solutions. Proficiency in JavaScript and frameworks like Angular. Expertise in directory technologies (e.g., AD, Azure AD, LDAP). Knowledge of enterprise web technologies, cloud architectures, and hybrid environments. Familiarity with cloud infrastructures and identity lifecycle management processes. Proven experience working in teams, meeting deadlines, and mentoring colleagues. About IBM Consulting IBM Consulting is a global leader in business and technology transformation. We combine strategy, experience, technology, and operations expertise to help companies drive innovation and improve business outcomes. Our people focus on collaboration to accelerate clients success, ensuring responsible use of technology to benefit people, partners, and the planet. Join us as a Technical Consultant - Identity & Access Management, where you will have the opportunity to work with leading-edge technologies and make a real impact on the cybersecurity landscape.
Technical Consultant-security Intel & Operations Consulting Svcs
International Business Machines
Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.
Senior Power Bi Developer
Iqvia
Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
Lead Full-stack Engineer (client Facing Role)
Bain & Company
Job Title: Cloud-Based AI Developer - Advanced Analytics Group (AAG) Company: Bain & Company Job Type: Full-Time Employment Type: Permanent What Makes Us a Great Place to Work: We are proud to be consistently recognized as one of the world s best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four for the last 13 years. Diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, creating an environment where you can thrive both professionally and personally. We are publicly recognized for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who You ll Work With: As a member of Bain s Advanced Analytics Group (AAG), you will work alongside generalist consultants to help clients across industries solve their biggest problems using expertise in data science, customer insights, statistics, machine learning, data management, supply chain analytics, and data engineering. AAG team members hold advanced degrees in computer science, engineering, AI, data science, physics, statistics, mathematics, and other quantitative disciplines, with backgrounds in tech, data science, marketing analytics, and academia. We are committed to building a diverse and inclusive team and encourage candidates of all backgrounds to apply. What You ll Do: As a member of the AAG, you will be responsible for designing, developing, and maintaining cloud-based AI applications that provide high-quality, scalable, and secure solutions for our clients. Your work will encompass the full stack, from API design to deployment, delivering analytics solutions across various sectors. Cloud-Based AI Development: Design, develop, and maintain cloud-based AI applications, ensuring scalability and security, leveraging full-stack technology solutions. Cross-Functional Collaboration: Work with product managers, data scientists, and other engineers to define and implement analytics features that meet business requirements. Cloud and Containerization: Use Kubernetes and containerization technologies to deploy, manage, and scale applications in cloud environments for optimal performance. API & Microservices Development: Develop and maintain APIs and microservices to expose analytics functionality, adhering to industry best practices for design and documentation. Security and Compliance: Implement robust security measures to protect sensitive data and ensure compliance with data privacy regulations. Troubleshooting and Performance Monitoring: Continuously monitor and troubleshoot application performance, resolving issues impacting system reliability and user experience. Code Reviews and Best Practices: Participate in code reviews and contribute to the establishment of coding standards to ensure high-quality, maintainable code. Emerging Trends and Technologies: Stay current with emerging trends in cloud computing, data analytics, and software engineering to enhance the platform s capabilities. Collaboration with DevOps: Work with DevOps and infrastructure teams to automate deployment and release processes, optimizing the development workflow. Client Collaboration: Collaborate closely with business consulting teams to assess opportunities and develop analytics solutions across sectors. Education and Influence: Influence and educate clients on analytics application engineering capabilities, supporting their teams directly. Travel: Expect occasional travel (30%) for project work. About You: Required Qualifications: Education: Master s degree in Computer Science, Engineering, or a related technical field. Experience: 3+ years of experience at Senior or Staff level, or equivalent. Expertise in client-side technologies such as React, Angular, Vue.js, HTML, and CSS. Experience with server-side technologies such as Django, Flask, and Fast API. Proficiency with cloud platforms (AWS, Azure, GCP) and Terraform automation (good to have). 3+ years of expertise in Python. Experience using Git for version control and collaboration. Familiarity with DevOps, CI/CD, and tools like GitHub Actions. Demonstrated interest in LLMs, prompt engineering, and Langchain. Experience with workflow orchestration tools such as dbt, Beam, Airflow, Luigi, Metaflow, Kubeflow, or similar. Experience in the implementation of large-scale structured or unstructured databases, as well as containerization technologies like Docker and Kubernetes. Skills and Knowledge: Strong interpersonal and communication skills to explain complex engineering topics to colleagues and clients from various disciplines. Curiosity, proactivity, and critical thinking. Solid computer science fundamentals in data structures, algorithms, automated testing, object-oriented programming, performance complexity, and software architecture. Expertise in designing API interfaces and knowledge of data architecture and database schema design. Familiarity with agile development methodologies. Join Bain & Company: Become a part of a forward-thinking team committed to solving complex problems, building innovative solutions, and delivering impactful data analytics and AI solutions. Collaborate with talented professionals and gain valuable experience that shapes the future of data analytics and AI. Qualification : Masters degree in Computer Science, Engineering, or a related technical field.
Senior Analyst - Fusion Hcm Technical Consultant
Oracle
Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.
Techno Functional Consultant
Wipro Limited
Job Title: Techno-Functional Consultant ERP Solutions Location: Bengaluru, India Company: Wipro Limited Experience: Relevant experience in ERP implementations, support, and solutioning Company Overview Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on our promise to help customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. Role Purpose The purpose of this role is to provide end-to-end ERP solutions and act as a bridge between technology and business functions to ensure successful solution delivery for clients. Key Responsibilities 1. Techno-Functional Solutioning and Delivery Act as the link between project teams and support teams by leveraging techno-functional expertise. Manage the entire process lifecycle for new business implementation projects from requirement gathering to integration, configuration, and production deployment. Assess feasibility of new change requests and provide optimal solutions along with clear timelines. Provide techno-functional support for new business implementations, including building solutions from scratch. Support solutioning teams across architecture design, coding, testing, and implementation. Apply both functional design and technical design/architecture for ERP systems. Customize, modify, localize, and integrate systems through coding, testing, and deployment. Translate business processes and requirements into effective ERP solutions. Ensure all code aligns with development standards and implementation methodology. Offer ongoing product support and maintenance, resolving day-to-day technical issues. Develop and deploy automation tools/solutions to drive process optimization and efficiency. Act as the liaison between functional and technical teams, offering solutioning and advisory support. Assist the on-site project manager with status updates, change management, and off-site support coordination. 2. Skill Development and Competency Building Stay up-to-date by clearing Wipro internal exams and certifications. Participate in relevant trainings and seminars to enhance functional and technical expertise. Contribute to Wipro s knowledge base by writing papers, articles, and case studies, and publishing them on internal platforms. Performance Parameters No. Parameter Measure 1 Contribution to customer projects Quality, SLA adherence, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalations, CSAT score 2 Process Automation Process optimization, reduction in process steps, reduction in ticket volume 3 Skill Upgradation Number of trainings & certifications completed, number of papers/articles published per quarter What We Offer At Wipro, we are building a modern, purpose-driven organization an end-to-end digital transformation partner with bold ambitions for ourselves and our clients. We believe in the power of reinvention whether it s your career, your skills, or the way we work. As the world evolves, so do we. We explicitly encourage applications from people with disabilities and are committed to fostering an inclusive workplace.
Senior Rpa Engineer
Arm Limited
Job Overview: The ideal candidate will bring hands-on expertise with Automation Anywhere platform and demonstrable experience in AIdocument automation, process automation, and RPA standard methodologies. If you re familiar with agentic automation or excited to explore it, that s a huge plus! Responsibilities: RPA Development & Implementation Design, develop, and deploy robust automation workflows using Automation Anywhere to enhance operational efficiency. Simplify development processes by creating scalable, reusable assets for enterprise-wide adoption. Optimize existing bots for improved efficiency, scalability, and reliability. Process Optimization Analyze existing processes to identify automation opportunities and streamline workflows. Collaborate with business users to document requirements and design solutions aligned with business goals. Solution Design & Documentation: Develop and maintain detailed design documents, technical specifications, and solution architecture. Ensure adherence to RPA best practices and organizational standards. Testing & Deployment Conduct thorough testing to ensure scalability, performance, and reliability of all RPA solutions. Monitor deployed bots to ensure seamless operation and drive continuous improvement. Document AI Automation Use AI/ML tools for intelligent document processing (e.g., data extraction, validation, and classification). Optimize document workflows to enable faster, smarter decision-making. Agentic Automation Implement adaptive, intelligent workflows using agentic automation, enabling real-time decision-making. Explore opportunities for multifaceted automation based on business needs. Required Skills and Experience: Proven experience with Automation Anywhere (development, deployment, and maintenance). Strong knowledge of AIdocument automation and related tools. Expertise in process automation and workflow optimization. A solid track record in troubleshooting and debugging complex RPA solutions. Bachelor s degree in Computer Science, Information Systems, or a related field. 8+ years of experience in RPA development, with a focus on Automation Anywhere. Proficiency in programming languages such as Python, Java, or .NET is a bonus. Strong analytical, problem-solving, and interpersonal skills. Nice To Have Skills and Experience: Familiarity with agentic automation tools and concepts. Experience with cloud-based RPA solutions and integrations (e.g., AWS, Azure, GCP). Basic knowledge of AI/ML for intelligent automation. In Return: With offices around the world, Arm is a diverse organisation of dedicated, innovative and very hardworking engineers. By enabling a vibrant, inclusive, meritocratic, and open workplace, where all our people can grow and succeed, we encourage our people to share their outstanding contributions to Arm's success in the global marketplace #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualification : Bachelors degree in Computer Science, Information Systems, or a related field.
Professional Services Engineer
Netapp
Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Solution Engineer - Smb
Salesforce
About Salesforce At Salesforce, we help companies leverage our powerful CRM platform and innovative technology solutions to drive digital transformation. With a commitment to personal and professional growth, we empower individuals to achieve business results while making a meaningful impact. As part of our rapidly growing SMB segment, we re looking for a dynamic Presales Solution Engineer to help shape the future of business technology. Position Overview This is an outstanding opportunity for an experienced Presales professional to collaborate with the Sales team and showcase Salesforce s capabilities in driving digital transformation for SMBs. The ideal candidate will be passionate about helping businesses unlock their potential through strategic use of technology, building meaningful solutions, and driving business outcomes. Your Impact Strategic Partnership: Work closely with Sales teams to foster relationships with prospects and existing customers, driving customer success and sales growth. Discovery Expertise: Lead outcome-driven conversations to deeply understand customer business requirements, uncover challenges, and guide discovery sessions. Solution Visionary: Co-create tailored solutions on the Salesforce platform, aligning short and long-term goals with the customer s digital transformation journey. Compelling Demonstrations: Design and deliver product demos, showcasing the versatility and impact of Salesforce solutions. Continuous Learning: Engage in training and certification programs to stay ahead of industry trends and enhance expertise. Field Feedback: Act as a liaison between customers, product teams, and enablement teams to provide valuable field insights that enhance product offerings. Trusted Advisor: Serve as an expert consultant, demonstrating the business value of Salesforce solutions to both technical and business leaders. Key Responsibilities Thought Leadership: Drive customer success and digital transformation through innovative solutions. Solution Building: Run discovery sessions, engage with business users, and design presentations, demonstrations, and prototypes. Roadmap Creation: Build roadmaps to clearly articulate how customers can evolve from their current state to their desired future state. Executive Communication: Present business value to managers and executives, making complex solutions understandable. Customer Engagements: Lead multiple customer engagements, balancing responsibilities and delivering impact. Collaboration: Be a collaborative team member who shares knowledge and supports others in delivering high-quality solutions. RFP/RFI Responses: Provide functional and technical responses to customer requests for proposals or information. What You Bring Experience: A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions. Solution Selling Expertise: Strong experience in pre-sales and implementation, especially for enterprise customers. Business Analysis: Experience building business cases, return on investment analysis, and driving customer journeys. Cloud Knowledge: Understanding of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions. Presentation Skills: Outstanding verbal and written communication skills, with an emphasis on needs analysis, business justification, and closing. Problem-Solving: Ability to think creatively and develop innovative solutions to meet customer needs. Ready to Join the Salesforce Team? If you re an innovative thinker with a passion for driving change and delivering impactful solutions, we d love to have you on our team to help shape the future of Salesforce-powered transformation. Qualification : A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions.
Hcm Cloud Consultant
Oracle India
About Oracle Global Services Center (GSC) Oracle GSC is a fast-growing cloud consulting team focused on enabling customers to rapidly adopt Oracle Cloud Solutions. Our Optimum Shore approach blends onshore, nearshore, and offshore resources to deliver high-quality, cost-effective implementations, integrations, and maintenance services. We are looking for versatile consultants who are passionate about client success and innovation. Job Responsibilities Independently provide quality work products for engagements, following Oracle methodologies and best practices. Execute end-to-end HCM Cloud implementations with a strong focus on Core HR and at least one additional HCM module. Lead functional design, configuration, and testing activities for Oracle HCM Cloud implementations. Collaborate with customers in requirement gathering workshops, solution design, testing, and go-live support. Guide and mentor team members, allocate work, and monitor progress. Participate in business development activities and contribute to solution innovation. Assist in troubleshooting and resolving complex issues related to integrations, reports, and functional configurations. Act as a functional team lead on projects, ensuring successful delivery and client satisfaction. Functional Expertise (Required Skills) 7-12 years of experience in Oracle HCM Cloud with at least 3 end-to-end implementations and 1+ project as a lead. Strong knowledge of Core HR and at least one of the following: Time and Labor Absence Management Payroll Benefits Compensation Recruiting Experience in requirement gathering, solution design, configuration, testing, and deployment. Strong client-facing skills with experience in conducting workshops and presentations. Technical Expertise (Preferred Skills) Strong understanding of the Data Model and Business Processes in Oracle HCM Cloud and Oracle EBS/PeopleSoft AU (HRMS). Expertise in HCM Cloud Conversions, Integrations (HCM Extracts & BIP), and Reporting (OTBI & BIP). Hands-on experience with Fusion technologies including: HDL (HCM Data Loader) HCM Extracts Fast Formulas BI Publisher Reports Design Studio Knowledge of OIC, ADF, Java, PaaS, DBCS is an added advantage. Qualifications Engineering Graduate or MCA with a MBA in HR preferred. Strong leadership skills with the ability to guide and mentor junior team members. Excellent communication, problem-solving, and client management skills. Flexibility for domestic or international travel for short or long durations. Why Join Oracle? Be part of a fast-growing cloud consulting team working on cutting-edge Oracle Cloud solutions. Work with global clients and contribute to complex, high-impact projects. Competitive compensation, growth opportunities, and a diverse, inclusive work culture. If you are an experienced HCM Cloud Consultant with a passion for customer success and cloud innovation, apply now to be part of Oracle Global Services Center! Qualification : Engineering Graduate or MCA with a MBA in HR preferred.
Associate Manager Solution Architecture
Dxc Technology
Role & Responsibilities: As an SAP Ariba Functional Consultant / Business & Integration Architect Specialist, you will be responsible for analyzing complex issues related to the Source-to-Settle process and providing expert troubleshooting support for Ariba/SAP systems. Your responsibilities include: Researching and analyzing complex issues involving the Source-to-Settle process and related systems, with expert troubleshooting of Ariba/SAP issues. Collaborating with key stakeholders to understand business processes and requirements, enabling effective Ariba/SAP solutions. Creating process flows and documentation for use at various levels within the company. Designing, developing, and optimizing end-to-end Ariba/SAP solutions, with a focus on process design and system improvement. Implementing process improvements and automation to enhance efficiency and reduce manual interventions. Advising on the correct execution of purchasing processes to align with internal policies, processes, and procedures. Basic Qualifications: Bachelor s degree in Information Technology, Engineering, or related field preferred. 5+ years of experience supporting SAP and Ariba OnDemand solutions. Deep functional and technical knowledge of the core Ariba modules: Buying and Invoicing, Sourcing, Contracts, and SAP MM. Strong expertise in SAP Ariba P2P standard processes and configurations, including a good understanding of integration with SAP ERPs. Excellent communication and collaboration skills. Why Join Us? This is an exciting opportunity for an experienced SAP Ariba Functional Consultant to join a team focused on optimizing and improving business processes. You will have the chance to work on end-to-end Ariba/SAP solutions, collaborating with business stakeholders, and implementing innovative solutions to streamline purchasing processes across the company. Qualification : Bachelor's degree in Information Technology, Engineering or related field preferred
Technical Customer Service Associate
Amazon Jobs
Position: Technical Customer Service Associate - AWS Overview: AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth across various customer segments, ranging from small- and mid-market businesses to large enterprises, including the public sector. Within this framework, the AWS Global Support team plays a vital role in ensuring customer success by providing world-class support to companies relying on AWS services for mission-critical applications. The AWS Customer Service team focuses on helping customers understand Cloud Computing and its potential applications for their business needs. In this role, you will be the first point of contact for customers seeking assistance with AWS services, ensuring a smooth experience while acting as an expert in AWS Cloud Computing. Key Responsibilities: Your primary responsibilities will include, but are not limited to: Customer Service Excellence: Provide innovative support for billing, account access, authentication inquiries, and resource management while maintaining the highest standards for data security. Collaborative Support: Work with other customer support teams to ensure a consistent, high-quality level of assistance across all channels. Issue Resolution: Identify root causes of customer issues, suggest improvements, and provide valuable feedback to business and development teams to enhance AWS services. Critical Event Support: Assist with customer communication during AWS critical launches and support events, ensuring customers are informed and supported during high-impact situations. About the Team: At AWS, we value diverse experiences and encourage candidates to apply, even if they do not meet all the qualifications listed. We believe that different career paths, backgrounds, and experiences contribute to the success of our teams. Amazon Web Services (AWS) is the world s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, supporting a wide range of customers from startups to Global 500 companies. Work/Life Balance: AWS values work-life harmony and offers flexible working arrangements. We believe that success at work should not come at the expense of personal well-being. Inclusive Team Culture: AWS fosters a culture of learning and curiosity. Our employee-led affinity groups promote diversity and inclusion, and we continuously encourage our employees to embrace and celebrate their unique perspectives. Mentorship and Career Growth: AWS is committed to raising the performance bar and supporting the growth of every individual. Our resources, including mentorship programs, provide opportunities for continuous learning and career advancement. Basic Qualifications: A Bachelor s degree in any field. Between 6 months to 4 years of experience, with at least 6 months of direct customer-facing experience using computer systems and technology components. Proficiency in written and spoken English, with advanced communication skills. Preferred Qualifications: At least 1 year of experience in a Contact Center, Technical Support, or Customer Support role within a fast-paced environment. Experience or familiarity with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domains, such as internet, networking, software, or systems. Proficiency with computer applications, including Windows/MS Office (e.g., Outlook, Excel). Qualification : Bachelors Degree in any field
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