Technical Issue Resolution Jobs in Noida

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Finance and Accounts Multiple Vacancies Category: Administrative Staff | Type: Full-Time Location: Noida Organization: Medanta The Medicity Job Summary Medanta is on the lookout for motivated and skilled finance professionals to join our Finance and Accounts team in Noida. Whether you specialize in accounts payable, receivable, taxation, billing, or financial reporting, you ll play a key role in ensuring smooth, compliant, and insightful financial operations for our hospital. Potential Roles Accounts Payable: Manage invoice processing, tax deductions, vendor relations, and bank reconciliations Accounts Receivable: Handle claims processing, billing follow-ups, dispute resolution, and patient account inquiries Cashier: Manage payments, issue receipts, balance cash drawers, and prepare bank deposits Taxation: Oversee corporate taxes, GST, compliance, and tax policy management Revenue Assurance: Monitor and optimize revenue streams, resolve discrepancies, and support pricing strategies Financial Accounting & Reporting: Assist with financial statements, variance analysis, and month/year-end closings Billing Management: Ensure accurate billing, manage revenue cycles, and respond to billing queries Qualifications & Skills Bachelor s or Master s degree in Finance, Accounting, or related field 3 7 years of relevant experience in finance/accounting roles Strong grasp of accounting principles and financial regulations Proficient in accounting software and Microsoft Office (especially Excel) Excellent analytical, problem-solving, and organizational skills Strong communication and interpersonal abilities Join a leading healthcare organization where your finance expertise directly supports high-quality patient care and operational excellence. Thrive in a collaborative, fast-paced environment with room for professional growth. Qualification : Bachelors or Masters degree in Finance, Accounting, or related field

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Operations Analyst | Client Support | Accounting | SQL | Test Case Management | Noida Location: Noida, Uttar Pradesh, India Position: Operations Analyst Department: Accounting MS Experience: Up to 2 years Open Positions: 1 Job Description: We are looking for an Operations Analyst to join our dynamic team in Noida. This role will involve providing essential functional support for client queries and issues, as well as assisting with new client onboarding and test case management for new features. You will also collaborate closely with the Product Development team to test and ensure the quality of new features, replicate client data, and execute test case scenarios. The ideal candidate should have strong communication skills, basic accounting knowledge, and experience with Excel and SQL. Key Responsibilities: Support Activities: Client Query Resolution: Provide functional support for client queries and issues, ensuring quick and efficient resolution. Issue Coordination: Work closely with support and development engineers to resolve client issues in a timely manner. Client Communication: Communicate with clients via email to address their concerns, provide updates, and ensure satisfaction. Non-Support Activities: Client Onboarding: Assist with the onboarding of new clients, ensuring a smooth implementation process and successful setup. Test Case Development: Collaborate with the Product Development team to build test cases for new features, ensuring functionality and accuracy. Sanity Testing: Perform sanity testing, replicate client data, and ensure proper functionality of features before release. Test Case Execution: Run, execute, and update test case scenarios as part of the feature testing process, ensuring high-quality deliverables. Required Skills and Experience: Strong Communication Skills: Ability to communicate clearly and effectively with clients and internal teams via email and other communication channels. Accounting Knowledge: Basic understanding of accounting principles and related processes. Excel Skills: Proficiency in Excel for data analysis, reporting, and managing client information. SQL Knowledge: Experience with SQL for querying databases and ensuring the accuracy of data. Accounts Payable: Basic knowledge of accounts payable processes and operations. Experience: Up to 2 years in a related role, preferably within a client support or operations capacity. Preferred Skills: Experience in client onboarding and product testing. Familiarity with Product Development and collaboration across teams to define test cases. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Position: Project Manager Experience: 10-16 Years Responsibilities: Own the entire delivery of assigned projects. Manage multiple projects with a team size of 10-15 members, including middle management (PL/GL/TL) and their teams. Ensure end-to-end project delivery, controlling Project Delivery Metrics across the project lifecycle. Track project requirements and implementation through all phases. Participate in business meetings with Function/Delivery Heads, review contracts, conduct risk analysis & mitigation, and update management accordingly. Manage both Fixed Price Projects (FPP) and Time & Material (T&M) projects across diverse functional domains. Review and ensure preparation of key project documents, including: System Architecture External & Internal Specifications Software Development Plan, Configuration Management Plan, and Project Plan Technical Documentation Weekly Status Updates for all stakeholders Act as the primary client contact for project-related matters. Coach and mentor project members, providing guidance and support. Conduct performance appraisals and counseling for team members. Identify training needs (technical and managerial) and implement relevant training programs. Ensure all project processes comply with Newgen Quality Systems and Procedures. Desired Profile: B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree). 10-16 years of relevant experience across diverse development projects. Strong knowledge of Object-Oriented Programming (OOP), Multi-Tier Software Development, Component Architecture, and Web-Based Software. Proficient in Core Java, JSP, Servlets, EJB, Oracle/SQL. Experience with project planning, budgeting, and quality assurance processes. PMP or PMI certification is desirable. Domain knowledge of BFSI is an added advantage. Qualification : B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree).

Job Description We are seeking a passionate and result-oriented Project Manager to join our dynamic team. You will lead and manage IT projects from inception to completion. This role requires a combination of strong project management skills and a deep understanding of project ownership principles. The ideal candidate will be able to drive projects forward, ensuring timely delivery and high-quality outcomes. Roles and Responsibilities: Develop comprehensive project plans, including timelines, resource allocation, and milestones. Coordinate with internal resources and clients for the flawless execution of projects. Ensure that all projects are delivered on time, within the scope, and within the budget assigned. Work as the primary point of contact for project-related decisions, collaborating with stakeholders to define project requirements and priorities. Manage project resources effectively, including team members and budget. Monitor and evaluate project progress, identifying and addressing any issues that may impact delivery. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Measure project performance using appropriate tools and techniques, report and escalate to management as needed. Implement a robust feedback cycle for continuous improvement, seeking and incorporating feedback throughout the project. Determine and oversee consistent testing, evaluation, and troubleshooting of all products in all stages of completion. Manage relationships with all stakeholders. Track and monitor risks, implementing mitigation strategies and adapting as needed. Create and maintain comprehensive project documentation. Delegate project tasks based on individual strengths, skill sets, and experience levels. Meet budgetary objectives and adjust project constraints based on financial analysis. Attend conferences and training as required to maintain proficiency. Stay up to date on the latest trends and best practices in IT project management. Effectively lead by mentoring and guiding the team in achieving desired goals. Requirements: Bachelor s/Master s degree in a relevant field; additional certifications in project management are a plus. Minimum 4-6 years of experience as a Project Manager (Preferably in IT Technology). Certification courses like PMP, Prince2, or Scrum Master would be preferable. Proven track record of successfully delivering projects on time, within budget, and scope. Strong understanding of Agile methodologies and experience with Agile tools. Excellent communication and interpersonal skills. Ability to manage multiple projects and thrive in a fast-paced environment. Analytical mindset with strong problem-solving skills. Familiarity with Software Development Life Cycle (SDLC) processes. Knowledge of tools such as Jira, Azure DevOps, MS Projects, Zoho Projects, or similar project management and collaboration platforms. Qualification : Bachelors/Masters degree in a relevant field; additional certifications in project management are a plus.

Job Description: Client Relationship Management: Coordinate with clients (Banks/NBFCs officials) and maintain strong relationships. Client Communication: Handle communication via phone and email, receive requests from Banks/NBFCs, register them in the system, and allocate them to the concerned executive for site visits. Status Updates: Regularly update clients on case status and progress. MIS Reporting: Prepare and send MIS reports and emails to both clients and senior management. Troubleshooting: Assist clients in resolving issues and provide timely solutions. Feedback Management: Take feedback from clients and ensure time-bound delivery of reports. Skills & Requirements: Graduate in any discipline. Basic computer knowledge Proficiency in MS Office and typing speed of 25-30 WPM. Good communication skills with a pleasing personality. Self-confident, punctual, and professional in phone communication. Salary: 1.80 2.00 LPA (Negotiable for deserving candidates) Location: Noida, Sector-132 Qualification: Any Graduate or Post Graduate Experience: 0 3 years in coordination Qualification : Any Graduate or Post Graduate

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Production Support Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsible for Production Support & Operation of LifeSys Platform Responsible for client communication on critical issues. Participate in monthly governance/operations discussions with stakeholders Responsible for all internal KPI and external client SLA's for operations and Production Support scope Work with support team across regions (US, Canada and India) for resolutions of tickets and identifying permanent fix. Liaise with internal & external clients for weekly, bi-weekly and quarterly meetings / reports Works with internal Admin leadership for peak-season readiness Join weekly CAB meetings to review and approve the changes Join weekly project release meetings to review project elevations planned and arrange appropriate teams for support for post production validations Support sales / CE/CDE s on the upcoming new deals and provide appropriate information on estimation from support perspective. Generate monthly KPI and SLA reports and share with respective client stakeholders Participate in High Severity calls with SMOC and internal teams for logical closure of issues About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Technical Manager Location: Noida Experience: 8 10 years About the Role We are looking for an experienced Technical Manager to lead and oversee software development projects, drive technology initiatives, and mentor a high-performing development team. This role requires hands-on expertise in modern web technologies, a deep understanding of development processes, and the ability to manage both people and technical challenges in a fast-paced environment. Key Responsibilities Lead the architecture, design, and development of scalable software solutions using modern technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, and Cloud platforms. Provide technical direction and mentorship to the development team throughout the project lifecycle design, development, testing, deployment, and maintenance. Ensure adherence to best practices in coding standards, documentation, code reviews, unit testing, and development methodologies. Oversee configuration management, bug tracking, troubleshooting, and ticketing systems. Collaborate with stakeholders to define technical requirements and ensure alignment with business goals. Facilitate release planning and deployment, ensuring timely and high-quality delivery. Identify and resolve technical issues swiftly to maintain project momentum. Conduct training sessions and technical workshops to upskill team members. Present project updates, technical proposals, and performance reports to senior leadership. Contribute individually to high-impact projects while also managing overall team productivity and morale. Skills & Requirements 8 10 years of experience in enterprise software development or a tech-driven organization. Strong understanding of software systems, client/server architecture, and cross-platform compatibility. Excellent troubleshooting and analytical skills with hands-on experience in modern development tools. Demonstrated leadership in managing software teams and delivering complex technical solutions. Proficiency in SDLC processes, Agile methodologies, and version control/configuration management systems. Strong verbal and written communication skills able to articulate technical concepts to non-technical stakeholders. Ability to think strategically and make data-driven technical decisions under pressure. Preferred Qualifications Experience with cloud infrastructure and DevOps practices. Exposure to frontend frameworks or mobile platforms is a plus. Background in mentoring teams and building scalable, secure applications. If you're passionate about leading technology teams, love solving complex problems, and want to make an impact we d love to connect with you.

Job Title: Web Designer Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time About the Role As a Web Designer at EaseMyTrip.com, you will be responsible for creating visually appealing and highly functional websites. The role demands strong skills in modern web technologies such as HTML5, CSS3, and JavaScript, alongside proficiency in design tools like Photoshop. You will ensure websites are responsive, compatible across devices and browsers, and aligned with current web design trends. This position suits a creative, problem-solving individual who thrives in a collaborative team environment and enjoys delivering quality user experiences. Key Responsibilities Web Development Tools: Utilize HTML5, CSS3, Bootstrap, and Notepad++ effectively. Employ graphic design tools like Photoshop and Dreamweaver for creative design work. Responsive Design: Develop web layouts that adapt seamlessly to different screen sizes and devices. Advanced HTML: Build well-structured, DIV-based HTML pages optimized for SEO and maintainability. JavaScript & jQuery: Use JavaScript and jQuery to enhance site interactivity and functionality. Team Collaboration: Work closely with cross-functional teams to meet project goals and deadlines. Wireframes & Prototypes: Create wireframes, storyboards, user flows, and process flows to guide design and development. Creative Problem-Solving: Resolve design and technical issues innovatively. Stay Current: Keep abreast of new web design trends and technologies such as CSS Flexbox and Grid. Browser Compatibility: Ensure websites function smoothly across all major browsers. Quality Assurance: Test websites thoroughly to identify and fix bugs or usability issues before launch. Preferred Candidate Profile Experience: Proven track record as a Web Designer with a strong portfolio demonstrating your work. Technical Skills: Hands-on expertise in HTML5, CSS3, JavaScript, Bootstrap, and Photoshop. Design & UX: Solid grasp of user interface (UI) and user experience (UX) principles to create engaging websites. Attention to Detail: Keen eye for layout, visual composition, and pixel-perfect designs. Innovative Mindset: Ability to creatively tackle design challenges and usability problems. Trend Awareness: Up-to-date knowledge of evolving web standards and best practices. Problem Solving: Skilled at diagnosing and resolving technical and compatibility issues. Timeliness: Ability to deliver high-quality work within tight deadlines. Communication: Strong written and verbal communication skills for effective teamwork and documentation. Education: Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred. Interview Process 1st Round: HR Interview 2nd & Final Round: Operations Team Interview Qualification : Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred.

Job Title: iOS Developer Location: Noida (Sector 63A) Experience Required: 3 to 8 years Employment Type: Full-Time About the Role As an iOS Developer at EaseMyTrip.com, you will play a key role in designing, developing, and enhancing mobile applications that deliver exceptional user experiences. You will be responsible for implementing new features, optimizing app performance, and collaborating closely with cross-functional teams to drive innovation. This position requires a proactive, skilled developer who thrives in a fast-paced environment and stays current with the latest iOS development trends and technologies. Key Responsibilities Application Architecture: Lead the design and development of scalable, robust iOS applications using best practices. Feature Development: Innovate and implement new app functionalities to meet evolving business needs. Maintenance & Optimization: Continuously enhance existing features to improve performance and user satisfaction. Collaboration: Partner with sales, design, and backend teams to deliver integrated solutions. Code Quality & Version Control: Maintain high-quality code standards and manage updates via Git, including pull requests and code reviews. UI/UX Integration: Develop intuitive user interfaces leveraging core iOS frameworks such as UIKit and Foundation. Technical Assessment: Evaluate new features and app feasibility regarding technical and resource requirements. API Integration: Work with backend developers to design and consume RESTful APIs effectively. Agile Practices: Participate in agile workflows to boost team productivity and delivery quality. Preferred Candidate Profile Experience: Minimum 2 years of hands-on experience in iOS development with strong Swift skills; experience with Objective-C and Kotlin is a plus. Technical Expertise: Deep knowledge of iOS frameworks, including UIKit and Foundation; familiarity with Apple s Human Interface Guidelines. Education: Degree in Computer Science, Engineering, or related discipline. Version Control: Proficient in Git, including branching, merging, pull requests, and code review processes. Problem-Solving: Strong analytical skills to diagnose and resolve complex technical issues. Communication: Effective communicator capable of explaining technical concepts clearly to team members. Agile Methodology: Comfortable working in agile environments with iterative development cycles. Quality & Detail-Oriented: Commitment to clean, maintainable code and polished user experiences. Tools & Libraries: Experience with Continuous Integration tools like Fastlane and third-party libraries such as Alamofire. Innovative Mindset: Ability to creatively apply best practices and stay ahead with new mobile trends. Interview Process 1st Round: HR Interview 2nd & Final Round: Operations Team Interview Qualification : Degree in Computer Science, Engineering, or related discipline.

Technical Architect AEM Forms Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we transform the world through digital experiences. From emerging creators to global brands, we empower everyone to craft powerful visuals, videos, applications, and digital customer journeys. We're committed to inclusivity, innovation, and excellence and we believe your next big idea could help shape the future. The Opportunity We are seeking a passionate, hands-on Technical Architect AEM Forms to join our India Professional Services team. You ll play a pivotal role in delivering multi-solution consulting engagements, shaping architecture and implementation for clients, and driving business transformation using Adobe s digital experience technologies. What You ll Do Lead large, multi-solution consulting engagements, collaborating with Adobe clients and partners. Architect end-to-end solutions using AEM Forms and related Adobe Experience Cloud technologies. Serve as a trusted advisor to clients and partners across industries. Oversee multiple engagements simultaneously, balancing technical depth and client-facing leadership. Drive project discovery and solution design, collaborating with delivery and project managers. Tackle complex technical issues and lead review sessions on solution options. Mentor and lead teams of Adobe and partner technical experts. Contribute to the Adobe consulting community through best practices and strategic insights. Provide thought leadership across technical and strategic aspects of Adobe Experience Manager Forms. What You Need to Succeed 13+ years of experience in enterprise software development, with deep expertise in Java/JEE. Strong object-oriented design principles. Advanced hands-on experience in Adobe AEM Forms: Adaptive Forms & Fragments AEM Forms OSGi workflows OSGi components/services XDP development Document Services & Adobe LiveCycle modules (Forms, Process Mgmt, Rights Mgmt, Digital Signatures) Proficiency in SOAP/RESTful web services, HTML5, JavaScript, CSS3, jQuery, and AJAX. Experience working with RDBMS and Agile environments. Experience in LiveCycle upgrades (ES2, ES3, ES4) is a plus. Strong communication, client engagement, and leadership skills. Lead innovation on digital transformation initiatives with global impact Collaborate with top-tier clients and talented Adobe teams Work in an inclusive, mission-driven environment Access cutting-edge technologies and growth opportunities

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Senior Software Developer (Java) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: SaaS | Enterprise Software | Technology About the Role We are looking for a Senior Software Developer (Java) who is passionate about designing and building high-performance, scalable, and robust enterprise-grade applications. You will work closely with our cross-functional product and engineering teams to deliver innovative features that drive business impact. If you're a hands-on Java developer with a strong grasp of object-oriented programming, multi-threading, database integration, and REST API development, we d love to hear from you! Key Responsibilities Design, develop, and maintain Java-based applications using Core Java and modern backend practices. Collaborate with business analysts, designers, and developers to understand project requirements and translate them into scalable software solutions. Write clean, efficient, and modular code following industry standards and best practices. Troubleshoot, debug, and resolve software bugs and technical issues. Participate in code reviews to maintain high-quality standards and codebase consistency. Integrate backend systems with MySQL databases, web services, and third-party APIs. Develop and document technical artifacts including system design, release notes, and support guides. Adhere to Agile development methodologies, contributing to sprint planning, retrospectives, and daily standups. Continuously stay up-to-date with the latest trends and updates in Java development and SaaS technologies. Collaborate with QA, DevOps, and UI/UX teams for seamless feature delivery. Requirements Educational Background Bachelor s or Master s degree in Computer Science, Software Engineering, or related technical discipline. Technical Skills 3+ years of hands-on experience in Core Java programming. Proficiency in object-oriented programming (OOP), data structures, and algorithms. Experience with multi-threaded applications and performance optimization. Strong experience with MySQL or other relational databases and writing complex, efficient queries. Working knowledge of RESTful API design and development. Familiarity with Git, Maven, or other version control and build tools. Prior experience in a SaaS product environment is a strong advantage. Exposure to cloud platforms like AWS or Azure, and containerization with Docker is a plus. Soft Skills Excellent problem-solving skills and analytical thinking. Strong collaboration and communication skills to work effectively within cross-functional teams. Self-starter attitude with the ability to take ownership of tasks and deliver independently. Work with cutting-edge AI-driven SaaS platforms. Join a high-growth, innovation-led team transforming enterprise customer experience. Competitive compensation with performance-based growth. Supportive and fast-paced culture with opportunities to work on complex backend challenges. Access to learning resources and tools for continuous upskilling. Apply today and be a part of a passionate tech team driving real-world impact through code! Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related technical discipline.